Do you have a question about the CarPal and is the answer not in the manual?
Questions and answers
Sam Browne
April 9, 2025
DPF regen shows "cooling down catalyst please wait. Remaining time is 10 minutes". This happens and counts down from 10 to 9 to 8, then goes back up to 10 minutes and stays there. Waiting 20 minutes changes nothing. At the start of the regen, the app sometimes shows current dpf temperature as -64c.
Does this indicate I'm missing a sensor or the temp sensor is broken or has been removed?
Safety Is Always the First Priority! ........Section 1 What's in the Box? ........Section 2 Product Overview ........Section 3 Getting Started ........Section 4 Using the CarPal via the App ........Section 5 Specifications ........Section 6 FAQ ........Section 7 Warranty ........
Safety Is Always the First Priority! For your safety, the safety of others, and to avoid any damage to the product and your vehicle, CAREFULLY READ AND MAKE SURE YOU FULLY UNDERSTAND ALL THE SAFETY INSTRUCTIONS AND MESSAGES ON THIS MANUAL BEFORE OPERATING. You must also read the vehicle's service manual, and observe the stated precautions or instructions before and during any test or service procedure.
Section 2 Product Overview 1. Indicator Solid Blue: Bluetooth connected Solid Red: power on Solid Green: communicating with the vehicle 2. OBD-II 16 Pin Connector Connects the CarPal to vehicle's DLC.
Section 3 Getting Started 3.1 Download the App Search for "TOPDON CarPal" in App Store or Google Play to download and install. Note: This app is compatible with iOS 11.0 or later / Android 7.0 or later. Figure 3-1...
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3.2 Register & Log In Open the app and log in to your TOPDON account. If you do not have an account, enter your email to register an account. If you have an account, tap Login with Password to log in to your TOPDON account with the Email and password.
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Figure 3-3 Figure 3-4 3.4 Plug the CarPal into the Vehicle's DLC Follow the on-screen instructions to plug the CarPal into the vehicle's OBD-II port. Then tap Next. Note: Make sure the ignition is OFF before plugging in the unit.
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Figure 3-5 To locate the vehicle's DLC, tap Is the OBD-II port not in the above location? to select vehicle make, model and year, and tap Next. A picture of DLC location for the selected vehicle will display. Figure 3-6 3.5 Turn the Ignition to the "ON"...
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ENGINE START STOP Figure 3-7 Figure 3-8 3.6 Bluetooth Connection When the LED light is solid green, you can begin the Bluetooth connection. Tap Next. Then tap Connect Now to connect to the Bluetooth device on your phone settings. When connection is established, the LED light on the device will turn solid blue, and the VCI will be activated automatically.
Section 4 Using the CarPal via the App 4.1 Home Screen Figure 4-1 1. Full Vehicle Health Check Provides quick access to check the health status of the vehicle.
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2. Main Functions Provides quick access to check the engine failure details. Engine Inspection Provides quick access to read the data stream of the OBD. Live Data Displays battery real-time voltage and cranking voltage of the vehicle. Battery Test Configures the phone to operate as a Head-Up Display (HUD) tool.
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1. Tap Full Vehicle Health Check from the home screen. 2. Manually modify Vehicle Identification Number (VIN) or tap Read to acquire VIN, then tap Confirm. CarPal will automatically decode the VIN, and bind your vehicle make to the CarPal.
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Figure 4-2 Figure 4-3 Note: You may need to confirm the vehicle information for some vehicle models. 3. A system menu will display after the vehicle is identified. Note: Systems may vary by vehicle make, model and year.
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To perform a Scan, tap the Scan button. The CarPal will start scanning all the systems supported by the vehicle, and DTC retrieval will be automatically proceeded.
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Figure 4-5 Button Description Report - tap to save the current scan results in report format. (To view the saved reports, go to Me > Diagnostic Report.) Clear DTCs - tap to clear all the DTCs retrieved. Show All / Show Actual - tap to toggle between showing all vehicle systems and showing only the supported systems.
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4.2.3 Diagnostic Feedback The CarPal allows you to instantly send diagnostic feedback (with logs of diagnostic data automatically attached) while you are encountering a software problem with the diagnostics operations. To send diagnostic feedback: 1. Tap the icon located at the top right corner.
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4.3 Engine Inspection The engine inspection function reads and clears engine fault codes. Here you can see the fault codes labeled as serious, slight, and ignore depending on the severity of the fault. You can also view the corresponding fault code details and maintenance suggestions. Figure 4-6...
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4.4 Data Stream To view data stream for the system: 1. Tap Data Stream from the home screen. A data stream list displays. Figure 4-7 Button Description Edit - allows you to customize your data stream list. Select the check box of the data stream you are interested in viewing and tap Confirm.
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for comparison and analysis. To view the saved data stream information, go to Me > Data Stream. Each entry of the list shows the name and the current value of the data stream. You can tap the icon at the side of each entry to enter the setting screen.
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① Tap the icon and tap Save to change the display form, and go back to the data stream screen. Figure 4-9...
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② Tap the full screen icon at the right side. The following screen will appear. Figure 4-10...
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③ Tap Combine, and select up to four data streams. Figure 4-11 ④ Tap Confirm. A combined graph will display. Note: IF THE VEHICLE MUST BE DRIVEN TO VIEW THE LIVE DATA STREAM, ALWAYS HAVE A SECOND PERSON HELPING YOU. DO NOT WATCH THE DATA STREAM WHILE DRIVING.
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4.5 Battery Test This function configures the CarPal into an automotive battery tester. With this function, you can perform battery test on your vehicle. Follow the on-screen instructions to perform the battery test function. Figure 4-12...
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Figure 4-13 4.7 Maintenance The CarPal supports 6 special functions, including Oil Reset, Throttle Adaptation, Electronic Parking Brake (EPB) Reset, Battery Management System (BMS) Reset, Tire Pressure Monitoring System (TPMS) Reset, and Diesel Particulate Filter (DPF) Regeneration.
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4.7.1 Services Overview Oil Reset This function allows you to reset the oil service lamp for the engine oil life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and weather events. Oil reset is required every time the engine oil is changed. Throttle Adaptation If the ECU is disconnected accidentally, or if the throttle is replaced or cleaned, then the throttle actuators need to be initialized via the...
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4.7.2 Performing a Service Reset 1. Tap Maintenance from the home screen. A function menu will display. Figure 4-14 2. Select a function that you want to perform. 3. Vehicle identification is required before you can access the function (for more on identification operations, refer to Identifying the Vehicle on 4.2.1).
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4.10 I/M Readiness This function checks whether or not the various emission-related systems on the vehicle are operating properly, and are ready for I/M (Inspection and Maintenance) testing. It can also be used to check the monitor running status and to confirm if the repair of a car fault has been performed correctly.
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Figure 4-15 3. The default values for the start and end speeds are 0 MPH and 60 MPH respectively. If you want to change the values, tap the 0-60 MPH button, and tap Edit to set the start and end speeds. 4.
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Figure 4-17 ① Vehicle Speed ② Engine Speed ③ Horsepower ④ Torque Button Description Start - tap to reset for the next run Test Report - tap to view the test results...
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0-60 MPH / (1/4 mi) - tap to toggle between 0-60 MPH result screen and 1/4 mi result screen. Edit - tap to set the start and end speeds. 4.11.2 Viewing Test Results 1. From the test screen, tap Test Report. The result screen will appear.
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2. Tap the desired record to view its full content. Figure 4-19 1/4 mi Test Results - record the elapsed time for a vehicle to travel a certain distance (60 ft, 330 ft, 1/8 mi, 1000 ft, 1/4 mi), and the instantaneous speed at each point (see Figure 4-16 and Figure 4-19).
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4.10 Service 4.10.1 DTC Repair Guide The DTC Repair Guide is an experience-based database of generic OBD-II DTCs, which provides code-specific information, including popular fixes and repair steps for identifying faults. To use the DTC Repair Guide: Tap Service > DTC Repair Guide. Enter a DTC in the search bar to search.
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4.11 Me In this page, you can access the User Info, Data Stream, Diagnostic Report, Diagnostic History, Device Management, Firmware Update, User manual and Help and feedback. Figure 4-20...
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Allows you to update the VCI firmware if a new version is available. 4.11.7 User Manual Allows you to view the user manual of the CarPal app. 4.11.8 Help and Feedback Allows you to view the frequently asked questions and submit feedback.
Section 5 Specifications Bluetooth Version: Bluetooth 5.0 Range: 33 feet (10 m) Operating System Supported iOS 11.0 or later Android 7.0 or later Storage Temperature -4°F to 158°F (-20°C to 70°C) Working Temperature 14°F to 122°F (-10°C to 50°C) Dimensions 84.1 ×...
Follow the steps below to identify the problem: 1) Check if the ignition is ON. 2) Check if the CarPal is securely plugged into the vehicle’s OBD-II port. 3) Turn the ignition off. Then, turn it on after 10 seconds and continue the operation.
TOPDON shall not be liable for any incidental or consequential damages arising from the device's use, misuse, or mounting. If there is any conflict between the TOPDON warranty policy and local laws, the local laws shall prevail. This limited warranty is void under the following conditions: •...
Section 8 Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Need help?
Do you have a question about the CarPal and is the answer not in the manual?
Questions and answers
DPF regen shows "cooling down catalyst please wait. Remaining time is 10 minutes". This happens and counts down from 10 to 9 to 8, then goes back up to 10 minutes and stays there. Waiting 20 minutes changes nothing. At the start of the regen, the app sometimes shows current dpf temperature as -64c. Does this indicate I'm missing a sensor or the temp sensor is broken or has been removed?