BenQ Home Series User Manual

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Digital Projector

User Manual

Home Series | GP520

V 1.00

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Page 1 Digital Projector User Manual Home Series | GP520 V 1.00...
Page 2: Copyright & Disclaimer
BenQ Corporation. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BenQ Corporation is under license. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Page 3: Disclaimer
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes. This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice.
Page 4: Statement Regarding Hyperlinks And Third-Party Websites
Any third party content or service preinstalled in this product is provided “as is”. BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties. BenQ does not warrant or guarantee that the content or services provided by third parties are accurate, effective, most up-to-date, legal, or complete.
Page 5: Product Carbon Footprint (Pcf)
Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements. Product carbon footprint (PCF) The carbon footprint of a product is the estimated carbon emission throughout its entire life cycle. The information may be available on the package or online.
Page 6: Servicing
Servicing • If misuse or other accident occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support. BenQ.com for more support. Support.BenQ.com...
Page 7: Q&A Index
Q&A index Start with the topics you are interested in: Setup How do I set up the projector and turn it on? Choosing a location Powering on and initial setup Image adjustment How do I adjust the focus of the projected image? Fine-tuning the image clarity How do I fit the projected image to the screen? Keystone...
Page 8: Table Of Contents
Table of Contents Copyright & disclaimer ................2 Copyright ......................2 Disclaimer ......................3 Warranty......................3 Statement regarding hyperlinks and third-party websites ..4 BenQ ecoFACTS ....................4 Product carbon footprint (PCF) ...............5 Product support ..................5 Servicing ...................... 6 Q&A index .....................7 Safety instructions .................. 12 Package contents ...................
Page 9 Power settings and options for saving power ......35 Shutting down the projector ..............36 Accessing helpful BenQ apps ............37 Apps downloaded to your projector ...........37 Download SmartRemoote for BenQ Projector app to your mobile device ....................37 Upgrading your projector ..............38 Updating the operating system ............38 Advanced firmware updating ..............
Page 10 Activating smart eye protection ............47 Optimizing image quality by Auto Cinema mode ....... 47 Changing the input source ..............48 Watching streaming videos ..............49 Google TV home screen ................49 Dashboard ..................... 50 Choosing a proper picture mode for video streaming ....51 Choosing a proper sound mode for video streaming ....
Page 11 Projector ......................65 Display & Sound ..................67 Network & Internet ..................68 Accounts & sign-in ..................69 Privacy ......................69 Apps ......................... 69 System ......................69 Remotes & Accessories ................69 Maintenance .................... 70 Care of the projector ................. 70 Cleaning the lens ..................
Page 12: Safety Instructions
Safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1.
Page 13 contaminate optical components, shorten the projector’s lifespan and darken the screen. • Locations near fire alarms. • Locations with an ambient temperature above 40°C /104°F • Locations where the altitudes are higher than 2000 m (6562 feet). 2000 m (6562 feet) (0 feet) 5.
Page 14 8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 9. Do not look straight into the projector lens during operation. It may harm your sight.
Page 15: Moisture Condensation
contact with live parts. Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel. Warning • Please keep the original packing for possible future shipment. • If you need to pack your projector after use, adjust the projection lens to an appropriate position, put the lens cushion around the lens, and fit the lens cushion and projector cushion together to prevent damage during transportation.
Page 16 Disposal This product contains the following materials which are harmful to human bodies and environment. • Lead, which is contained in solder. To dispose of the product, consult your local environment authorities for regulations. Note • The illustrations and the images shown in this document are for your reference. •...
Page 17: Package Contents
Package contents Carefully unpack and verify that you have all of the items shown below. Some of the items may not be available depending on your region of purchase. If any of these items are missing, please contact your place of purchase.
Page 18: Introduction
Introduction Projector overview Overview 5 3 6 No. Descriptions Tripod screw hole "Tripod mounting (purchased separately)" on page 39 details. Ambient Light Sensor (ALS) IR remote control sensor Projection lens Time of Flight (ToF) sensor Auto focus camera Power adapter port Right speaker and vents Keypad "Keypad"...
Page 19 No. Descriptions Tripod screw hole "Tripod mounting (purchased separately)" on page 39 details. 11. Air vents I/O ports • See "I/O ports" on page 21 for details. • See "Projector connections" on page 23 for details. 13. Left speaker and vents Ceiling mount screw holes "Ceiling mounting"...
Page 20: Keypad
Keypad No. Descriptions Power button and LED "Power LED indicator" on page 33 for details. Bluetooth speaker mode button and LED "Using the Bluetooth speaker mode button" on page 60 details. Volume down button Volume up button...
Page 21: I/O Ports
I/O ports No. Descriptions USB Type-A port (for service) "Advanced firmware updating" on page 38 for details. USB Type-A port (for media reader) "Playing multimedia files from a USB flash drive" on page 63 for details. USB Type-C port See the following for details. •...
Page 22: Dimensions
Dimensions 241.3 (W) x 225.0 (D) x 151.0 (H) mm (9.49 x 8.86 x 5.94 in) 225.0 241.3 151.0 Unit: mm...
Page 23: Projector Connections
Projector connections You can connect your device to the projector in various ways to project video content. Wireless connection • Smartphone, tablet, laptop/PC (see "Wireless projection (screen casting)" on page • Bluetooth devices (speakers, headphone, mouse, etc.) Before making any wireless connections, be sure to place the projector within range of the wireless AP you plan to connect it to.
Page 24 Computer / gaming console / AV device Wireless AP USB peripherals Speakers Certified devices with USB-C port which supports DP Alt Mode Computer / gaming console / AV device No. Descriptions No. Descriptions USB flash drive for media reader HDMI cable and peripherals Certified DP Alt mode USB-C Audio cable...
Page 25: Remote Control
Profiles page 62 Arrow keys You are provided with the Back SmartRemote for BenQ Projector app as an alternative of remote control. Install Digital zoom in the app on your mobile device and make it your new remote control. Check "Accessing...
Page 26: Remote Control Effective Range
Remote control effective range The projector has one IR remote control sensor located at the front of the projector and another sensor at its top side with a range of 8 meters (~26 feet) at an angle of 30 degrees (left and right) and 20 degrees (up and down).
Page 27: Installation
Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...
Page 28 • Front Ceiling Select this location with the projector elevated near the ceiling in front of the screen. The audio channels are switched accordingly to go with the projector position. Note The projector does not feature ceiling mount components/ equipment. When choosing to use a ceiling location, you must place it on an elevated and even shelf purchased separately.
Page 29: Obtaining A Preferred Image Size
Obtaining a preferred image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. Projection dimensions The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio .
Page 30: Using The Projector In An Outdoor Setting
• All measurements are approximate and may vary from the actual sizes. • BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector’s optical characteristics.
Page 31 In cases like this, you should switch to High Altitude Mode to solve these symptoms. Go to > All settings > Projector > Advanced Settings > More > High Altitude Mode. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.
Page 32: Getting Started
Getting started Powering on and initial setup 1. Choose a preferred location and image size as instructed in "Choosing a location" on page 2. Install the remote control's batteries. Note Avoid leaving the remote control and batteries in an excessively hot or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
Page 33: Power Led Indicator
1 second 1 second Note • When supplying power directly to the projector via the supplied power adapter please use the supplied power cable to avoid possible dangers such as electric shock and fire. • Prior to pairing the remote control to your projector you must ensure that your remote control is in range of the projector’s IR sensor.
Page 34 LED status Power status Flashing orange/blue In Audio Only mode...
Page 35: Power Settings And Options For Saving Power
Power settings and options for saving power To save power, by default the projector will be automatically switched off when inactive for a period of time. Time of inactivity Default setting 15 minutes The projector enters Network Standby mode. 240 minutes The projector is powered off.
Page 36: Shutting Down The Projector
Item Descriptions Auto Sleep Allows you to set up a timer to turn off the projector automatically after the set time of inactivity. Note The projector is powered off after 4 hours of inactivity by default. If you prefer to extend the standby time, follow the procedures.
Page 37: Accessing Helpful Benq Apps
Accessing helpful BenQ apps You can install certain BenQ apps to extend the functionalities of your projector. Apps downloaded to your projector • BenQ Projector Assistant: provides tips, FAQs, and product support. • Screen Sharing for iOS: helps cast your content from iOS/macOS device wirelessly.
Page 38: Upgrading Your Projector
Advanced firmware updating If a USB flash drive is required, use one with USB-A connector in FAT32 disk format. 1. Visit Support.BenQ.com and download the new firmware files (if available) of your projector. Upgrade procedures may vary by hardware component. Find out the updates and instructions from the upgrade notice.
Page 39: Mounting
Mounting Tripod mounting (purchased separately) The projector features three tripod screw holes individually located at the top, bottom, and back. Please ensure that the accessory you purchase separately supports a ¼” standard screw type and has a minimum weight capacity of at least 4 kg. Screw location Rear side Bottom side...
Page 40: Working With A Tripod Plate
• Upside down projection • Projection onto ceiling Work with more screen adjustment functions to fine tune your projection when projecting your image onto ceiling. • "Projection size and position adjustment (Digital zoom and image reposition)" • "Image rotation" Note For ceiling projection, please attach a stand and ensure that the back of the projector is at least 5 cm away from the table to prevent exhaust blockage.
Page 41 2. Install the projector onto the tripod.
Page 42: Ceiling Mounting
Please ensure that the ceiling mount you purchase separately supports an M4 screw type and has a minimum weight capacity of at least 4 kg. Note The projector is compatible with the BenQ CM00G3 universal ceiling mount. Screw location 188 mm Screw type: M4...
Page 43: Adjusting The Projected Image
Adjusting the projected image Fine-tuning the image clarity To sharpen the picture, adjust the focus. • Real-time focus & keystone adjustment: Your projector adjusts focus and keystone automatically at startup by default. This function will be performed automatically as well when the projector is moved. To check/change the auto focus setting, go to >...
Page 44: Fitting The Image To Your Screen
A focus pattern is displayed to ensure image focus adjustment by default. It is recommended to display the focus pattern for better focus adjustment during video playback in particular. If you prefer not to be distracted by the pattern during adjustment process, you can manually disabled the pattern from >...
Page 45: Screen Fit
control and the projector will automatically focus the image and adjust keystone. Make sure the full keystone pattern is displayed on the screen to ensure a successful correction. Note When Picture Mode is set to Auto Cinema, pressing the button on the remote control will activate both the screen adjustment function and the Auto Cinema mode setting.
Page 46: Obstacle Avoidance
Obstacle avoidance With this function, the projector detects if the screen is shaded by any object, and resizes the projected image automatically to avoid the object. Go to > All settings > Projector > Image Correction > Advanced > Avoid Obstacles. The projector will automatically resize to avoid the object shading the screen.
Page 47: Image Rotation
To access the menu, go to > All settings > Projector > Image Correction > Image Adaption. Image rotation Use the image rotation function to fit your room layout or viewing angle. 1. Go to > All settings > Projector > Image Correction > Image Rotation.
Page 48: Changing The Input Source
Auto Cinema mode can be triggered by moving the projector or pressing the screen adjustment button on the remote control. Under these circumstances the projector will project the calibration pattern and automatically optimize the aforementioned image parameter settings. Auto Cinema mode is available between a projection distance of 1.6 and 4.0 meter.
Page 49: Watching Streaming Videos
Watching streaming videos Make sure the projector has been connected to a wireless network and you are signed into your Google Account. Google TV home screen Upon initial startup or when you press the key on the remote control, the projector will display the Google TV home screen.
Page 50: Dashboard
No. Item Description Recommendations Discover movies and shows from across your apps with personalized suggestions. Your Apps Browse your installed apps. Dashboard Use the side panel dashboard to quickly access certain functions and settings. Fri. Jun 28 10:00 AM Screensaver Inputs Picture Sound...
Page 51: Choosing A Proper Picture Mode For Video Streaming
Choosing a proper picture mode for video streaming You are provided with a variety of picture modes for different scenarios in Picture Mode. Go to > All settings > Display & Sound > Picture for selection. Usually Cinema is recommended for watching movies. Available options vary by content.
Page 52: Choosing A Proper Sound Mode For Video Streaming
Option Descriptions HDR10 Delivers High Dynamic Range effects with higher contrasts of brightness and colors. HDR10+ Delivers High Dynamic Range effects with higher contrasts of brightness and colors especially for HDR Blu-ray movies. Delivers Hybrid Long Gamma effects by adding a logarithmic curve with extra brightness over the top of the signal.
Page 53 Option Descriptions Sport This mode allows users to enjoy the rich vividness of sport broadcasts and light entertainment programs. The commentators' voice is clear and high pitch shrill cheers from the audience is processed.
Page 54: Enhancing Gaming Experience
Enhancing gaming experience To enhance your gaming experience, you are provided with picture and sound modes that are suitable for gaming. In general, Game / HDR-Game (picture mode) and Game (sound mode) are recommeded for gaming. Auto Low Latency Mode (ALLM) Auto Low Latency Mode (ALLM) is designed to provide a smooth gaming experience with low input lag.
Page 55: Projection
Projection Wireless projection (screen casting) To screen cast from your mobile device, tablet or computer to your projector, ensure that both devices are connected to the same wireless network. Depending on your mobile device, different procedures and options are required. Follow the instructions. Screen casting from iOS/macOS device devices 1.
Page 56: Screen Casting From Android™ Os Devices With Google Cast
4. Make sure your mobile device and the projector are connected to the same wireless network. 5. Enable the screen mirroring function from your iOS/macOS device. Choose GP01 (the default device name of your projector) from the device list. If you have changed the name, look for the new name from the device list.
Page 57: Screen Casting From Pc Devices With Google Cast
enable the screen mirroring function from your mobile device. If you have changed the name, look for the new name from the device list. Device: Google Home GP01 Screen casting from PC devices with Google Cast™ 1. Make sure your computer and the projector are connected to the same wireless network.
Page 58: Wired Projection
Wired projection Using an HDMI or certified USB-C 3.0 cable you can connect a device that is equipped with HDMI or DP Alt Mode capabilities to broadcast videos or images on the projector. Note Not all devices with a USB-C port have DisplayPort functionality. Check your device’s documentation for clarification.
Page 59: Playing Music With Your Projector
Playing music with your projector With the built-in speakers, you can enjoy music playback via the projector without a projection screen. The projector can work as an ordinary speaker or a wireless speaker. Making your projector a Bluetooth speaker Available when input source is set to Google TV. 1.
Page 60: Using The Bluetooth Speaker Mode Button
Using the Bluetooth speaker mode button You can also make your projector a Bluetooth speaker by pressing the Bluetooth speaker mode button ( ) on the the projector. When in the Bluetooth speaker mode, press the Bluetooth speaker mode button ( again for 2 seconds to return to Google TV mode.
Page 61: Connecting The Projector To An External Bluetooth Speaker / Headphone
Connecting the projector to an external Bluetooth speaker / headphone Available when input source is set to Google TV. 1. Go to > All settings > Remotes & Accessories > Pair accessory on your projector. 2. Activate Bluetooth-pairing mode on the speaker or headphones. 3.
Page 62: Turning The Screen Off During Music Playback
Turning the screen off during music playback You can enjoy music playback via the projector without a projection screen. Press and hold the button on the remote control (if paired in initial setup) to switch the projector to audio-only mode. The screen is turned off while the music playback continues.
Page 63: Playing Multimedia Files From A Usb Flash Drive
Playing multimedia files from a USB flash drive A media reader app required. Install one before accessing files from a USB flash drive. To play media files stored on a USB flash drive, you must make connections and settings properly. 1.
Page 64: Power Delivery To A Usb-C Device
Power delivery to a USB-C device Available only when the projector is supplied power via the included power adapter. With the power delivery function, your projector is able to supply power to a connected USB-C device certified by USB-IF. Supported USB-C power delivery: •...
Page 65: Menu Navigation
Menu navigation To let you make various adjustments or settings on the projector, the projector provides a settings menu. To access the menu, go to > All settings. Actual menu and options may vary depending on your country/region. Here are some menus related to projector settings. Visit https://tv.google/ for more information on menus and options.
Page 66 Item Options and descriptions Auto Keystone Correction Allows you to perform keystone correction automatically. See "Keystone" on page Manual Keystone Correction Allows you to perform keystone correction manually. "Keystone" on page Fit to Screen Fits the image to a screen. See "Screen Fit"...
Page 67: Display & Sound
Item Options and descriptions Projection Mode Decides the installation location of your projector. "Choosing a location" on page Remote Control Accesses remote control information, including remote control battery level and firmware upgrade. Advanced Firmware Update Upgrades the MCU firmware from a USB-A device connected to the service USB Type-A port.
Page 68: Network & Internet
Item Options and descriptions 3D Mode Allows you to select the appropriate format for your 3D content such as side-by-side, top-and-bottom, and Blu-ray 3D. Note There will be a brief black screen during the switching process. Image Correction, Picture Mode, Bluetooth Speaker Mode, Projection Mode, ALLM, and Screen settings are not available in 3D Mode.
Page 69: Accounts & Sign-In
Accounts & sign-in > All settings > Accounts & sign-in Manages accounts. Privacy > All settings > Privacy Manages your privacy settings. Apps > All settings > Apps Manages the installed apps. System > All settings > System Accesses device settings. Remotes &...
Page 70: Maintenance
Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is to keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.
Page 71: Transporting The Projector
Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Light source information To check the light usage time, go to > All settings > Projector > Advanced Settings > More > Light Source Information.
Page 72: Troubleshooting
Troubleshooting The LED indicator is flashing. Power LED status Scenario Solid red Fan error Flashing red/green Temperature error Flashing orange/green Light source life exhausted Flashing green/purple DLP communication error Flashing purple/red G-sensor error Solid purple Driver board error Flashing purple TOF sensor error Contact customer service for assistance.
Page 73 No picture. Possible cause Remedy The video source is not • Check if the video source is properly turned on or connected connected. correctly. • The projector may be in Audio-only or Network Standby mode. Press the power key to disable. The projector is not Check the connection.
Page 74 Possible cause Remedy You are too far away Stand within 8 meters (26 feet) of the projector. from the projector...
Page 75: Specifications
Specifications Projector specifications Item Category Descriptions Display Brightness (ANSI lumens) 2600 Native Resolution UHD (3840 x 2160) Native Aspect Ratio 16:9 Contrast Ratio (FOFO) 200,000:1 Display Color 30 Bits (1.07 billion colors) Light Source Light Source Life Eco: 30000 hours Normal: 20000 hours Optical Throw Ratio...
Page 76 Item Category Descriptions Audio (x2) Speaker 12 W Audio out (3.5mm Mini Jack) (x1) eARC, bypass 5.1 channel, 7.1 channel, HDMI Audio Return+ Atmos Environment Power Supply AC 100 V to 240 V, 50 Hz / 60 Hz Power Consumption Typical 186 W, Max.
Page 77: Timing Chart
Timing chart HDMI input Vertical Horizontal Dot Clock Resolution Mode frequency frequency Frequency (Hz) (KHz) (MHz) 640 x 480 VGA_60 59.940 31.469 25.175 720 x 400 720 x 400_70 70.087 31.469 28.3221 800 x 600 SVGA_60 60.317 37.879 40.000 1024 x 768 XGA_60 60.004 48.363...
Page 78 Video Vertical Horizontal Dot Clock Timing Resolution frequency frequency Frequency (Hz) (KHz) (MHz) 480i 720(1440) x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720(1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720 37.5 74.25 720/60p 1280 x 720...
Page 79: Audio Format
3D mandatory Timing Frame packing Top-and-bottom Side-by-side (half) 1920 x 1080p @ 23.98 / 24Hz 1920 x1080i @ 59.94 / 60Hz 1920 x 1080i @ 50Hz 1280 x 720p @ 59.94 / 60Hz Audio format • 1.4.1 Audio Format Code: LPCM Channels: 2 Sampling Freq: 32 kHz, 44.1 kHz, 48 kHz Sampling Size (bit): 24, 20, 16...
Page 80: Usb-C Input
USB-C input Vertical Horizontal Dot Clock Resolution Mode frequency frequency Frequency (Hz) (KHz) (MHz) 640 x 480 VGA_60 59.94 31.469 25.175 800 x 600 SVGA_60 60.317 37.879 1024 x 768 XGA_60 60.004 48.363 1280 x 720 1280 x 720_60 74.25 1280 x 768 1280 x 768_60 59.87...
Page 81 Video Vertical Horizontal Dot Clock Timing Resolution frequency frequency Frequency (Hz) (KHz) (MHz) 480i 720(1440) x 480 59.94 15.73 480p 720 x 480 59.94 31.47 576i 720(1440) x 576 15.63 576p 720 x 576 31.25 720/50p 1280 x 720 37.5 74.25 720/60p 1280 x 720...
Page 82: Supported File Formats
Supported file formats Video MPEG-2 video decoder • IISO/IEC 11172-2 MPEG-1 video format decoding • ISO/IEC 13818-2 MPEG-2 video MP@HL and HD level • Supports resolutions up to HDTV (1080p60, 1080i, 720p) and SDTV • Supports dual stream decoding for 3D content •...
Page 83: Audio
AV1 Video decoder • Supports AV1 video decoding • Supports level 5.1 Main profile • Supports 8-bit/10-bit color depth • Supports resolutions up to 3840x2160@60fps • Supports bitrates up to a maximum of 100Mbps HEVC (H.265) decoder • Supports HEVC/H.265 video decoding •...

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