Getting Started Unlimited Support If you have any questions or issues with your TrueLook system, please don’t hesitate to contact our Customer Support team. 833-878-3566 (Option 2) Phone Email support@truelook.com You can also submit a support request online at: support.truelook.com/contact-support...
Getting Started Hardware Packing List Solar Skid [1x] Solar Panels [2x]...
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Getting Started Solar Panel Hardware 7/16” Bolts [8x] 7/16” Nuts [8x] Flat Washers [16x] Lock Washers [8x] Galvanized Pole Hardware 3/4” Bolts [4x] 3/4” Nuts [4x] Flat Washers [4x] 20’ Load Connector [1x] Batteries [4x] Batteries come installed and pre-wired in battery box.
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Getting Started Positioning Solar Skid Failure to observe all following requirements may result in system downtime. Units self-recover automatically once panels receive sufficient sunlight. Face panels due south. Position solar panels to face the equator in order to capture adequate sunlight.
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Getting Started Solar Panel Positioning Chart Correct Obstructed Wrong Orientation Wrong Angle...
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Installation Solar Skid and Mast If forklift transportation is needed, lift the skid from the side opposite the solar panels. Step 1 Remove the fasteners securing the ends of the solar panel position bars. Do not discard fasteners as they will...
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Installation Step 2 Tilt the solar panel mounting frame so the positioning bar holes align with the corresponding holes on the skid frame (A). Then, reinstall the fasteners in this position (B).
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Installation Warning: Safely installing the mast requires at least two people. Do not attempt installation alone. Step 3 Support the vertical pole mount while removing the upper fastener (1/2” hardware) on the pole mount (A). HOLD...
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Installation Step 4 Carefully lower the pole mount into a horizontal position. Install the first galvanized pole by aligning both sets of holes and installing the provided 1/2” fasteners. Then, repeat these steps to add the second galvanized pole.
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Installation Step 5 Carefully support the pole assembly back into the upright position and reinstall the 1/2” fastener (A).
Attach the lower solar panel to the mounting frame using the provided hardware to secure all four corners of the panel (see Mounting Diagram on following page). Junction Ensure the junction box on the back of the panel is oriented toward the mast side of the solar skid.
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Installation Mounting Diagram Mounting Diagram 7/16” Bolt Solar Panel Flat Washer Panel Frame Flat Washer Lock Washer 7/16” Nut Panel Mounting Frame Finished Sequence Repeat step 1 to install the upper solar panel. Step 2...
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Installation Step 3 Take the cables coming from both solar panels and plug them into the connectors coming from the bottom of the control box, male to female.
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Mounting & Connecting the Camera Step 1 Follow the pole mounting instructions from your camera manual to secure the camera (and control box, if applicable) to the solar skid mast. Step 2 Locate the yellow port on the camera enclosure or control box.
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Gently hand tighten to screw silver collar into input. Step 4 Locate the yellow port on the bottom of the solar skid control box. Align notches and plug the other connector end of the load cable into the yellow port. Gently hand tighten to...
Powering Powering the System Open the control box and locate the three breaker Step 1 switches. Flip the switches up into the ON position. Your camera will be online and ready to use within 10 minutes. Breaker Panel BATT SOLAR LOAD Detail...
ProStar. Battery Is Not Charging Check that all wire connections in the system are correct and tight. If your system is still not functioning properly, please contact TrueLook Support for further assistance.
Final Setup Maintenance Tips Do not allow smoking or open flames near the battery enclosure. If a battery has been unused for a long time, charge it externally with a battery charger prior to using it again for maximum efficiency. Solar panels are designed to quickly melt snow on their own.
Final Setup Battery Replacement We recommend the Duracell Ultra Platinum AGM BCI Group 31M Deep Cycle Marine & RV Battery as a replacement. If you are unable to find this specific battery, the battery should meet the following specifications: Product Category: Marine/RV Capacity: 105AH Voltage: 12 Capacity 20hr: 105AH...
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Company name Project name Contact person for installation issues The following photographs: A. Your whole TrueLook solution: the camera, what it’s mounted to, and any accessories B. Close-ups of mounting C. Close-ups of connections D. Inside of battery box...
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