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Ascend Cabrillo Owner's Manual

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Owner's Manual
Cabrillo Electric Cruiser Bike
This manual contains important safety, performance, and maintenance
information. Read the manual before taking your first ride on your new bicycle,
and keep the manual handy for future reference.

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Summary of Contents for Ascend Cabrillo

  • Page 1 Owner’s Manual Cabrillo Electric Cruiser Bike This manual contains important safety, performance, and maintenance information. Read the manual before taking your first ride on your new bicycle, and keep the manual handy for future reference.
  • Page 2 Our Customer information. Read it before you take the first ride on your new Service department is dedicated to your satisfaction with Ascend bicycle, and keep it for reference. bicycles. If you have questions or need advice regarding assembly, Additional safety, performance, and service information for parts, performance, or returns, please contact Customer Service.

  • Page 3: Table Of Contents

    CONTENTS A.6.1: Operation ........16 SAFETY ..........1 A.6.2: Battery .
  • Page 4 CONTENTS E.3: ERROR CODES ........47 ASSEMBLY .

  • Page 6: Asafety

    Safety A SAFETY A.1: GENERAL WARNING: Because it is impossible to anticipate every situation or condition Like any sport, bicycling involves risk of injury and damage. that can occur while riding, this Manual makes no representation By choosing to ride a bicycle, you assume the responsibility for about the safe use of the bicycle under all conditions.

  • Page 7: A.3: First Things First

    A Safety WARNING! 3. Are saddle and seatpost securely clamped? A correctly tightened saddle will allow no saddle movement in any Make sure that your child always wears an approved bicycle direction. See Section A.5.2 helmet when riding; but also make sure that your child 4.

  • Page 8: A.3.3: Mechanical Safety Check

    Safety A 5. Do you have toe overlap? On smaller framed bicycles your toe the fasteners you worked on checked by a qualified bicycle or toeclip may be able to contact the front wheel when a pedal mechanic as soon as possible. is all the way forward and the wheel is turned.
  • Page 9 A Safety Tires in good shape? Spin each wheel slowly and look for cuts in • Can you apply full braking force at the levers without the tread and sidewall. Replace damaged tires before riding the having them touch the handlebar? bike.

  • Page 10: A.3.4: First Ride

    Safety A VERY IMPORTANT SAFETY NOTE: Please also read and become Check out the handling and response of the bike; and check the thoroughly familiar with the important information on the comfort. If you have any questions, or if you feel anything about lifespan of your bicycle and its components in Appendix B.
  • Page 11 A Safety 3. Be thoroughly familiar with the controls of your bicycle: brakes (Section B.3); pedals (Section D.8); shifting (Section B.3.3). 4. Be careful to keep body parts and other objects away from the sharp teeth of chainrings, the moving chain, the turning pedals and cranks, and the spinning wheels of your bicycle.

  • Page 12: A.4.2: Riding Safety

    Safety A A.4.2: Riding Safety 7. Use approved hand signals for turning and stopping. 8. Never ride with headphones. They mask traffic sounds and 1. Obey all Rules of the Road and all local traffic laws. emergency vehicle sirens, distract you from concentrating on 2.

  • Page 13: A.4.3: Off-Road Safety

    A Safety A.4.3: Off-road Safety Off-road Respect Obey the local laws regulating where and how you can ride We recommend that children not ride on rough terrain unless they off-road, and respect private property. You may be sharing the are accompanied by an adult. trail with others—hikers, trail runners, equestrians, and other 1.

  • Page 14: A.4.5: Night Riding

    Safety A A.4.5: Night Riding The mounting brackets of front and rear reflectors are often designed as brake straddle cable safety catches which prevent the Riding a bicycle at night is much more dangerous than riding straddle cable from catching on the tire tread if the cable jumps during the day.

  • Page 15: A.4.6: Extreme, Stunt, Or Competition Riding

    A Safety A.4.6: Extreme, Stunt, or Competition Riding • Purchase and install battery or generator powered head and tail lights which meet all regulatory requirements for where you WARNING! live and provide adequate visibility. • Wear light colored, reflective clothing and accessories, such as Although many catalogs, advertisements, and articles about a reflective vest, reflective arm and leg bands, reflective stripes bicycling depict riders engaged in extreme riding, this activity is...

  • Page 16: A.4.7: Changing Components Or Adding Accessories

    Safety A A.4.7: Changing Components or Adding Accessories Have your bicycle and equipment carefully inspected by a qualified mechanic and be sure it is in perfect condition. Consult with expert WARNING! riders, area site personnel, and race officials on conditions and equipment advisable at the site where you plan to ride.

  • Page 17: A.5: Fit

    A Safety A.5 FIT: WARNING! If your bicycle does not fit properly, you may lose control and fall. A.5.1: Saddle Position Adjust seat height Correct saddle adjustment is an important factor in getting up or down if your the most performance and comfort from your bicycle. If the leg is not straight saddle position is not comfortable for you, consult a qualified when the pedal...
  • Page 18 Safety A WARNING! ❸ If your seatpost is not inserted in the seat tube as described in Figure A.3, the seatpost, binder, or even frame may break, which could cause you to lose control and fall. ❷ Ask your retailer to set the saddle for your optimal riding position Seatpost ❹...
  • Page 19 A Safety 2. Front and back adjustment. The saddle can be adjusted may need a different saddle design. Saddles, like people, come forward or back to help you get the optimal position on the in many different shapes, sizes and resilience. Your retailer can bike.

  • Page 20: A.5.2: Handlebar Height And Angle

    Safety A WARNING! Handlebar Some people have claimed that extended riding with a saddle binder bolt which is incorrectly adjusted or which does not support your pelvic area correctly can cause short-term or long-term injury to nerves and blood vessels, or even impotence. If your saddle causes you pain, numbness, or other discomfort, listen to your body and stop riding until you consult a bicycle retailer or qualified bike fit specialist about saddle adjustment or a...

  • Page 21: A.5.3: Control Position Adjustments

    A Safety A.6: PEDAL-ASSIST ELECTRIC BICYCLE WARNING! WARNING! An insufficiently tightened stem clamp bolt, handlebar clamp bolt, or bar end extension clamping bolt may compromise steering action, which could cause you to lose control and fall. Disregarding or misunderstanding of the following safety Place the front wheel of the bicycle between your legs and warnings, the safety warnings in the manuals associated with attempt to twist the handlebar/stem assembly.
  • Page 22 Safety A WARNING! Personal Restrictions appropriately is critical to using the drive-assist system. Always check your surroundings and conditions before • Use of this e-bike by persons (including children) with reduced accelerating and set the assistance level to lowest assist, or off, physical, sensory, or mental capabilities, or persons lacking when descending hills.

  • Page 23: A.6.2: Battery

    A Safety WARNING! • An improperly secured load on a rear rack could create • Do not plug or unplug the battery charger with wet hands dangerous riding conditions. Always ensure the load on the rear • Do not place any items on the battery charger. rack is properly secured before riding.

  • Page 24: A.6.3: Storage

    Safety A WARNING! Battery Damage Following Flooding, Water-intrusion, good ventilation to charge. Always place the battery and battery charger on an even surface. Ensure the area is free Water-submersion, or Very Hard Impact from dust, moisture, and combustibles, and keep the battery •...

  • Page 25: A.6.4: Transportation

    (e.g. modifying the drive unit or software). Only use • If you perform maintenance with the drive-assist active, it software updates authorized by Ascend. Failure to do so may could engage the drive unit. Always remove the battery from void the product warranty.
  • Page 26 Safety A NOTICE Cleaning Compliance / Regulation • Contact between fluids (e.g.: water, cleaning products) and • It is beyond the scope of this manual to identify all rules, electrical components may cause damage to the components. regulations, and laws related to the use of an e-bike in its area It is recommended that you use a non-static cloth with a of use.

  • Page 27: Btech

    B Tech TECH It’s important to your safety, performance, and enjoyment to Bicycle wheels are designed to be removable for easier understand how things work on your bicycle. We urge you to transportation and for repair of a tire puncture. consult a professional bicycle mechanic to demonstrate the things It is very important that you understand the type of wheel described in this section before you attempt them yourself.

  • Page 28: B.1.1: Front Wheel Secondary Retention Devices

    Tech B Always make sure your wheels are correctly attached, and the tension adjusting nut, by way of the skewer, against the other attachment mechanisms closed, locked, and tightened according dropout. The amount of clamping force is controlled by the to the instructions.

  • Page 29: B.1.3: Removing And Installing The Front Wheel

    B Tech CAUTION! B. Adjusting the cam-and-cup mechanism (Figure B.1) If you purchased your bike fully assembled, the cam-and-cup If your bike is equipped with a front disc brake, be careful not system on your front wheel will have been correctly adjusted to damage the disc, caliper or brake pads when re-inserting the for your bicycle by your dealer.

  • Page 30: B.2: Seatpost Cam-Action Clamp

    Tech B 5. With a cam-action system, move the cam lever upwards and Some bikes are equipped with a cam-action seatpost binder. swing it into the CLOSED position (Figure B.1). The lever The seatpost cam-action binder works exactly like the traditional should now be parallel to the fork blade and curved toward wheel cam-action fastener.

  • Page 31: Brakes

    B Tech WARNING! WARNING! • The full force of the cam-action is needed to clamp the • Riding with improperly adjusted brakes, worn brake pads, or a seatpost securely. Holding the nut with one hand and turning damaged, or worn-out, disc brake rotor is dangerous and can the lever like a wing nut with the other hand until everything is result in serious injury or death.
  • Page 32 Tech B Left side brakes the Right side brakes the front wheel rear wheel 1/3 distance to handlebar Figure B.2 Figure B.3 Example of Brake Cable Connected to Brake Arm Example of Disc Brakes 1/32 inch Centering clearance adjustment screws on each side Caliper body Brake cable...

  • Page 33: B.3.2: How Brakes Work

    B Tech B.3.2: How Brakes Work A wheel with more weight on it will accept greater brake pressure before lockup; a wheel with less weight will lock up with less brake The braking action of a bicycle is a function of the friction pressure.

  • Page 34: E.3.3: Shifting Gears

    Tech B B.3.3: Shifting Gears CAUTION! If your bicycle has a derailleur drivetrain, the gear-changing Never move the shifter while pedaling backward, or pedal mechanism will have: backwards immediately after having moved the shifter. This • a rear cassette or freewheel sprocket cluster could jam the chain and cause serious damage to the bicycle.

  • Page 35: B.4: Tires And Tubes

    B Tech C. What if it won’t shift gears? If moving the shift control one click repeatedly fails to result in a smooth shift to the next gear, chances are that the mechanism is out of adjustment. Take the bike to a qualified bicycle mechanic to have it adjusted.

  • Page 36: B.4.2: Tire Valves

    Tech B Tire pressure is given either as maximum pressure or as a pressure Some special high-performance tires have directional treads: their range. How a tire performs under different terrain or weather tread pattern is designed to work better in one direction than in conditions depends largely on tire pressure.

  • Page 37: Cparts Identification

    C Parts Identification PARTS IDENTIFICATION Cabrillo Cruiser E-Bike Get to know the parts of your E-Bike. This will help with assembly, maintenance, and troubleshooting. Color, style and parts may vary. Part name Part name Part name Throttle 14 Air valve stem...
  • Page 38 Parts Identification C POWER MODE H272 10 11...

  • Page 39: Dassembly

    D Assembly ASSEMBLY If you need replacement parts or have questions pertaining to WARNING! the assembly of your bicycle, call the service line direct at: 1-800-BASSPRO. Monday - Friday 8:00 am to 5:00 pm • Improper assembly of this product may result in serious injury Central Standard Time (CST).

  • Page 40: D.2: Getting Started

    2. Handlebar/stem assembly 8. Battery and battery bracket The following components listed in Figure 3. Front fender assembly D.2 are exclusive to the Cabrillo Cruiser 9. Battery key electric bike. Note: Ensure you have all 4. Front wheel 10. Saddle and seatpost the following parts.
  • Page 41 D Assembly D.4: STEM/HANDLEBAR ASSEMBLY ❸ Locate where the front wheel will be in the fork and center the stem to align with that position. WARNING! ❹ Using a 6mm hex wrench, securely tighten the stem quill bolt. See Section A: Adjusting the Handlebar. •...
  • Page 42 Assembly D D.5: ATTACH THE FRONT FENDER Parts: Front fender, main frame Hardware: Skewer Tools: Phillips head screwdriver ❶ Position the front fender so the fender bracket is on the inside of the fork crown. Align the hole in the bracket to the hole in the fork crown.

  • Page 43: D.4: Attach The Disc Front Wheel

    D Assembly D.6: ATTACH THE DISC FRONT WHEEL ❶ Locate the skewer from the small parts carton of your bicycle. ❷ Unscrew the adjustment nut from the skewer, remove outer WARNING! spring and slide the skewer through the front wheel axle so the quick-release lever is on the same side of the chain.
  • Page 44 Assembly D ❺ Slide the wheel into the fork dropout slots. Insert the disc rotor close, open the quick-release lever up and loosen the into the center of the disc brake at the same time you are adjustment nut a little and try again. Do not attempt to tighten inserting the wheel axle into the fork drop out.

  • Page 45: D.7: Attach The Seat

    D Assembly D.7: ATTACH THE SEAT the post clamp. Do not attempt to tighten by turning the quick-release lever. The quick-release lever is for closing, the adjustment nut is for adjusting the pressure. WARNING! ❹ Try to close the quick-release lever. If it closes easily, open it up Improperly adjusted seat height could affect the rider’s ability and tighten the adjustment nut further.

  • Page 46: D.8: Attach The Pedals

    Assembly D D.8: ATTACH THE PEDALS WARNING! Attachment of an incorrect pedal into a crank arm can strip pedal threads and cause irreparable damage. Visually match the R and L stickers on the pedal and crank arm before attaching the pedals. Before your first ride, please check to ensure the pedals are attached correctly.

  • Page 47: E E-Bike Battery & Display

    E E-bike Battery & Display E-Bike Battery & Display E.1: CHARGING THE BATTERY WARNING! Overcharging the battery could result in electrical fires, explosion, or severe burns. Always disconnect the battery from the battery charger when the battery is fully charged. Unplug the battery charger from the wall outlet when not in use.

  • Page 48: E.1.1: The Battery Keys

    E-bike Battery & Display E E.1.1 The Battery Keys CAUTION • Do not ride the e-bike while the key is in the battery lock. • Always keep the battery compartment locked. IMPORTANT: If a replacement battery key is needed, you will need to provide the number found on the key.

  • Page 49: E.1.3: Battery Maintenance

    E E-bike Battery & Display E.1.3: Battery Maintenance FCC WARNING • Keep the battery away from severe vibrations, impact, WARNING! extrusion, direct sunshine, and water. • Examine the battery and charger for damage, especially the Any changes or modifications to this unit not expressly cable, plug, and housing.

  • Page 50: E.1.6: Battery Troubleshooting

    E-bike Battery & Display E E.1.6: Battery Troubleshooting Problem Cause Solution No output voltage Cable is disconnected from the battery. Connect the output cable/wire to the battery according to the manual. Power indicator off • Battery is out of power. •...

  • Page 51: E.2.2: Adjusting The Assist Level

    E E-bike Battery & Display E.2.2: Adjusting the assist level: E.2.4: Battery level: (Figure E.7) • There are three levels of assist: Low, Medium, and High • Four (4) Power LEDs indicate the battery level in approximately Press and release the Mode button to adjust between Low, 25% increments.

  • Page 52: E.3: Error Codes

    E-bike Battery & Display E E.3: ERROR CODES POWER POWER POWER MODE MODE MODE Error Code: Motor signal error Error Code: Throttle error Error Code: Controller error Description: Low and Medium assist Description: Low and High assist level Description: Med and High assist level level LEDs blinking LEDs blinking LEDs blinking...

  • Page 53: Fservice

    F Service Service F.1: SERVICE INTERVALS WARNING! Some service and maintenance can and should be performed by Technological advances have made bicycles and bicycle the owner, and require no special tools or knowledge beyond what components more complex, and the pace of innovation is is presented in this manual.
  • Page 54 Service F 2. Before every ride: Mechanical Safety Check (Section A.1.3) • Carefully check the control cables and cable housings. Any rust? Kinks? Fraying? If so, have a qualified bicycle 3. After every long or hard ride: If the bike has been exposed to mechanic replace them.
  • Page 55 F Service WARNING! 5. Disc brakes require a different set of inspection steps. Check for these issues before every ride , and have a qualified bicycle mechanic address any issues you find before riding your bike: Like any mechanical device, a bicycle and its components are subject to wear and stress.

  • Page 56: F.2: If Your Bicycle Sustains An Impact

    Service F F.2: IF YOUR BICYCLE SUSTAINS AN IMPACT • First, check yourself for injuries, and take care of them as best you can. Seek medical help if necessary. • Next, check your bike for damage. • After any crash, take your bike to a qualified bicycle mechanic for a thorough inspection.

  • Page 57: Aa.1: Intended Use Of Your Bicycle

    “right tool for the job” and help you understand its limitations. There are many types of bicycles and many The intended use of the Ascend Cabrillo Electric Cruiser Bike is variations within each type. There are many types of mountain, ASTM CONDITION 2.

  • Page 58: Aa.1.2 General Purpose Riding

    Appendix A AA.1.2 General Purpose Riding Condition 2: Bikes designed for riding Condition 1, plus smooth gravel roads and improved trails with moderate grades where the tires do not lose ground contact. For paved roads, gravel or dirt roads that are in good condition, and bike paths. Intended For off-road or mountain bike use, or for any kind of jumping.

  • Page 59: Ab.1: The Lifespan Of Your Bike And Its Components

    Appendix B Appendix AB.1: THE LIFESPAN OF YOUR BIKE AND ITS COMPONENTS AB.1.1: Nothing Lasts Forever, Including Your Bike You should have your bicycle and its components checked periodically by a qualified bicycle mechanic for indicators of stress When the useful life of your bike or its components is over, and/or potential failure, including cracks, deformation, corrosion, continued use is hazardous.
  • Page 60 Appendix B WARNING! 1. Understanding metals Steel is the traditional material for building bicycle frames. It Frequent inspection of your bike is important to your safety. has good characteristics, but in high-performance bicycles, Follow the Mechanical Safety Check in Section A.1.3 of this steel has been largely replaced by aluminum and some Manual before every ride.
  • Page 61 Appendix B Metals vary in density. Density is weight per unit of material. When a metal bike crashes, you will usually see some evidence Steel weighs 7.8 grams/cm3 (grams per cubic centimeter), of this ductility in bent, buckled, or folded metal. titanium 4.5 grams/cm3, aluminum 2.75 grams/cm3.

  • Page 62: Ab.1.3: What To Look For

    Appendix B crack becomes visible to the naked eye. Eventually it becomes Any structure that must be light and strong will have a finite so large that the part is too weak to carry the load that it could fatigue life. Aircraft, race cars, and motorcycles all have parts carry without the crack.

  • Page 63: Ab.2: Fatigue Is Not A Perfectly Predictable Science

    Appendix B AB.2: FATIGUE IS NOT A PERFECTLY AB.2.2: Factors That Lengthen Product Life: PREDICTABLE SCIENCE Smooth, fluid riding style No “hits”, crashes, jumps, other “shots” to the bike Fatigue is not a perfectly predictable science, but here are some general factors to help you and your mechanic determine how Low mileage often your bicycle should be inspected.

  • Page 64: A.c.1: Fastener Torque Specifications

    Appendix C Appendix A.C.1: FASTENER TORQUE SPECIFICATIONS Correct tightening torque of threaded fasteners is very important stretch and deform. Bolts that are too loose can move and fatigue. to your safety. Always tighten fasteners to the correct torque. In Either mistake can lead to a sudden failure of the bolt. case of a conflict between the instructions in this manual and Always use a correctly calibrated torque wrench to tighten critical information provided by a component manufacturer, consult with...
  • Page 65 Appendix C Component Torque Spec (IN LB ; N m) Component Torque Spec (IN LB ; N m) Seat Clamp (Micro-adjust) Single Pedal 276-354 ; 31-40 300 ; 34 Bolt Rear Wheel Axle Nuts 266-390 / 29.4-44 Seat Clamp (Micro-adjust) 2 Bolt 44-260 ;...

  • Page 66: Warranty

    Warranty Warranty LIMITED LIFETIME WARRANTY AND POLICY ON REPLACEMENT PROCEDURES AND RESPONSIBILITIES Your purchase includes the following warranty which is in lieu of all riding in severe conditions or climates, riding with heavy loads, or other express warranties. This warranty is extended only to the any other non-standard use can substantially shorten the useful initial consumer purchaser.

  • Page 67: Conditions Of Warranty

    Warranty warranty claims not included in this statement are void. This 4. It is the responsibility of the individual consumer purchaser to assure that all parts included in the factory-sealed carton are especially includes installation, assembly, and disassembly costs. properly installed, all functional parts are initially adjusted Normal Wear Parts are defined as grips, tires, tubes, cables, brake properly, and subsequent normal maintenance services and shoes, and saddle covering.

  • Page 68: Purchase Record

    Warranty PURCHASE RECORD Fill in immediately and retain as a record of your purchase. Please Serial number is retain your sales receipt for any possible warranty claims. located below the bottom bracket Your Name: Address: City: State: Date Purchased: Place of Purchase: Model and Brand Information: Wheel Size: Color:...
  • Page 69 Customer Service: Bass Pro Shops 2500 E Kearney St. Springfield, MO 65803 WARNING: This product can expose you to chemicals including lead and lead 1-800-BASSPRO compounds, which is known to the State of California to cause cancer, birth defects CustomerService@basspro.com and other reproductive harm.

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