Page 1
PointSource Ai 1810F SERVICE MANUAL Published in Oct. ’99 2A570760 PointSource Ai1810F (MCA) S/M...
Page 2
CAUTION DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY RE- PLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFAC- TURER’S INSTRUCTIONS. ATTENTION IL Y A DANGER D’EXPLOSION S’IL Y A REMPLACEMENT IN- CORRECT DE LA BATTERIE.
Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
indicates that action is required. The specific action required is shown inside the symbol. General action required. Remove the power plug from the wall outlet. Always ground the copier. 1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock.
• Always handle the machine by the correct locations when moving it..• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause the copier to move unexpectedly or topple, leading to injury................•...
Page 8
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it is dirty, clean it to remove the risk of fire or electric shock..................• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may damage eyesight.
Page 9
• After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector, trapped wire and missing screws..................• Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling.
Page 10
CONTENTS THEORY AND CONSTRUCTION SECTION 1-1 Specifications 1-1-1 Specifications ................1-1-1 1-2 Handling Precautions 1-2-1 Handling and storing the imaging unit ........... 1-2-1 1-2-2 Storing toner .................. 1-2-1 1-2-3 Backup RAM error report .............. 1-2-1 1-3 Mechanical Construction 1-3-1 Parts names and their functions ............ 1-3-1 1-3-2 Machine cross section ..............
Page 11
3-4-3 Replacing the engine PCB ............3-4-7 3-4-4 Adjustment-free variable resisters (VR) ........3-4-8 3-4-5 Updating the firmware on the printer board ........3-4-9 3-5 Self-Diagnosis 3-5-1 Self-diagnosis ................3-5-1 3-6 Troubleshooting 3-6-1 Image formation problems ............3-6-1 3-6-2 Paper misfeeds ................3-6-15 3-6-3 PCB terminal voltages ..............
Page 14
1-1-1 Specifications Type …………………………… Desktop Copying system ……………… Dry indirect electrostatic system Originals ……………………… Sheet and books Maximum size: A3/11" × 17" Original feed system ………… Fixed Copy paper …………………… Plain paper: 80 g/m (metric) for drawer feed 75 g/m (inch) for drawer feed 45 –...
Page 15
Developing system …………… Dry, reverse developing (magnetic brush) Developer: 2-component, ferrite carrier and N26T black toner Toner density control: toner sensor Toner replenishment: toner cartridge replacement Transfer system ……………… Transfer roller Separation system …………… Curvature separation Fixing system ………………… Heat roller Heat source: halogen heater (850 W) Control temperature: 165°C/329°F (at ambient temperature)
Page 16
Line requirement ……………… Subscription telephone line Intercommunication …………… Super Group 3 Communication system ……… Half-duplex Modulation system …………… QAM/PhM/TCM Data compression …………… JBIG/MMR/MH/MR Modem modulation speed …… 33600/31200/28800/26400/24000/21600/19200/16800/ 14400/12000/9600/7200/4800/2400 bps Scanning line density ………… 8 dots/mm × 3.85 lines/mm in normal mode 8 dots/mm ×...
Page 17
CONTENTS 1-2 Handling Precautions 1-2-1 Handling and storing the imaging unit ..........1-2-1 1-2-2 Storing toner ..................1-2-1 1-2-3 Backup RAM error report ..............1-2-1 1-1-7...
1-2-1 Handling and storing the imaging unit Note the following when handling or storing the imaging unit. • When removing the imaging unit, never expose the drum surface to strong direct light. • Keep the unit at an ambient temperature between –20°C/–4°F and 40°C/104°F and at a relative humidity not higher than 85% RH.
CONTENTS 1-3 Mechanical Construction 1-3-1 Parts names and their functions ............1-3-1 1-3-2 Machine cross section ................ 1-3-3 1-3-3 Drive system ..................1-3-4 1-3-4 Mechanical construction ..............1-3-7 (1) Paper feed section ..............1-3-7 (1-1) Paper feed from the drawer ..........1-3-9 (1-2) Paper feed from the bypass table ........
Page 20
1-3-1 Parts names and their functions & · ⁄ ‹ ¤ › fi fl — ‡ Figure 1-3-1 1 DF (sheet-through DF) 8 Main switch % LINE connector ¤ Front cover 2 Original table 9 Drawer ^ Contact glass ‹ Toner cartridge 3 Auxiliary original table 0 Length guide &...
1-3-3 Drive system ´ · ‚ Œ „ ° ‡ % fl & ‹ ⁄ fi › ¤ As viewed from machine rear Figure 1-3-4 Drive system (copier main body) 1 Drive motor pulley * Joint idle gear 27 2 Main drive belt ( Fixing idle gear 22 3 Idle pulley 110/22 ) Heat roller gear...
Page 24
As viewed from machine front Figure 1-3-5 Drive system (front side of the imaging unit) 1 Left developing spiral gear 4 Cleaning spiral gear 2 Middle developing spiral gear 5 Front drum gear 3 Cleaning idle gear As viewed from machine rear Figure 1-3-6 Drive system (rear side of the imaging unit) 1 Rear drum gear 4 Right developing spiral gear...
Page 25
As viewed from machine rear Figure 1-3-7 Drive system (DF) 1 DF motor gear 7 Forwarding pulley gear 2 Gear 15/21/40 8 Eject gear 28 3 Gear 15/29 9 DF pulleys 16 4 Original feed gear 31 0 DF belt 5 Original feed pulley gear ! DF tension pulley 6 Idle gear 14...
Page 26
1-3-4 Mechanical construction (1) Paper feed section ¤ ⁄ & › ‹ fl ‡ ° · fi 9 ‚ !7 65 2 Figure 1-3-8 Paper feed section 1 Bypass table ^ Registration spring 2 Bypass lift & Pre-transfer guide 3 Bypass paper feed pulley * Transfer roller 4 Bypass lift cam ( Post-transfer guide...
Page 27
The paper feed section consists of the primary feed and secondary feed subsections. Primary feed conveys paper from the drawer or bypass table to the right and left registra- tion rollers, at which point secondary feed takes place and the paper travels to the transfer section in sync with the printing timing.
Page 28
(1-1) Paper feed from the drawer The drawer consists of the drawer lift and drawer spring. The drawer can hold up to 250 sheets of paper. Paper is fed from the drawer by the rotation of the paper feed pulley. Print signal: on Start key PVSYNC signal...
Page 29
(1-2) Paper feed from the bypass table The bypass table can hold up to 50 sheets of paper. When the start key is pressed, the bypass paper feed clutch (BYPPFCL) turns on and the bypass paper feed pulley rotates to convey the paper on the bypass table to the second- ary paper feed section.
Page 30
(2) Main charging section The main charging section consists of the drum and main charger. The main charger charges the drum so that a latent image is formed on the surface, the charger grid ensuring that the charge is applied uniformly. Main charger grid Main charger wire Main charger...
Page 31
At least 500 ms and after the laser diode is turned on. Start key MC REM 100 ms 100 ms GRID CONT 100 ms 100 ms 150 ms 100 ms DB CONT 150 ms 3800 ms Timing chart 1-3-3 Main charging A At least 500 ms after the drive motor (DM) is turned on by pressing the start key and after the laser diode is turned on, main charging (MC REM) starts.
Page 32
(3) Optical section The optical section consists of the scanner, mirror frame and image scanning unit for scanning and the laser scanner unit (LSU) for printing. Figure 1-3-12 Optical section 1 Scanner 8 Image scanning unit 2 Mirror frame 9 Lens 3 Mirror 1 0 Optical rail 4 Mirror 2...
Page 33
Original scanning The original image is illuminated by the exposure lamp (EL) and scanned by the CCD PCB (CCDPCB) in the image scanning unit via the three mirrors, the reflected light being converted to an electrical signal. The scanner and mirror frame travel on the optical rails on the front and rear of the machine unit to scan from side to side.
Page 34
Scan signal Fwd. rotation 560 – 800 P 992 P 40 ms 100 ms Rev. rotation 2500 P 120 ms 50 ms 20 ms SVSYNC During scan: 446 – 686 pulses During copy: 398 – 638 pulses SHPSW D E F Timing chart 1-3-4 Scanner operation (for an original on the contact glass) A When the start key is pressed and the scan signal turns on, the scanner motor (SM) reverses for 560 to 800 pulses and the exposure lamp (EL) lights to scan the data for...
Page 35
Scan signal Fwd. rotation 992 P 560 – 800 P 58 – 154 P Rev. rotation 2500 P 150 P Fwd. rotation 50 ms Rev. rotation 120 ms 20 ms 50 ms SVSYNC During scan: 200 – 520 pulses During copy: 168 – 488 pulses 75 –...
Page 36
Image printing The image data scanned by the CCD PCB (CCDPCB) is processed in the engine PCB (EPCB) and transmitted as image printing data to the laser scanner unit (LSU). By repeat- edly turning the laser on and off, the laser scanner unit forms a static latent image on the drum surface.
Page 37
Drum Figure 1-3-15 Laser scanner unit (2) 1 Laser diode: Generates the laser beam which forms a latent image on the drum. 2 Collimator lens: Collimates the diffused laser beam emitted from the laser diode to convert it into a cylindrical beam. 3 Cylindrical lens: Shapes the collimated laser beam to suit the printing resolution.
Page 38
The dimensions of the laser beam are as shown in Figure 1-3-16. 70 µm 65 µm Figure 1-3-16 Scanning in the main direction is provided by the rotating polygon mirror, while scanning in the auxiliary direction is provided by the rotating drum, forming a static latent image on the drum.
Page 39
(4) Developing section Toner cartridge Toner hopper spiral Imaging unit Figure 1-3-18 Developing section The developing section consists of the developing roller where a magnetic brush is formed, the doctor blade and the developing spirals that agitate the developer. 1-3-20...
Page 40
Magnetic brush forming The developing roller consists of a magnetic roller having five poles and the sleeve roller. The revolution of the sleeve roller around the magnetic roller entrains the developer, which in turn forms a magnetic brush at pole N1 on the magnetic roller. The height of this magnetic brush is regulated by the doctor blade, while the developing result is affected by the positions of the magnet roller poles and the doctor blade.
Page 41
TFM1 CN9-18 TFM2 CN9-19 5 V DC CN9-20 CN9-21 CN9-6 Developing bias DB CHG CN8-10 CN1-6 DB CONT CN8-11 CN1-5 EPCB HVTPCB Figure 1-3-20 Developing section block diagram Toner density is detected by the toner sensor (TNS). As the developer passes by the sensor section of the toner sensor, the toner sensor detects the ratio of toner to carrier in the developer and converts it into a voltage.
Page 42
Toner density control When the imaging unit is installed, the toner feed motor is turned on and off to control toner density based on the specified toner control voltage. Toner empty in the toner cartridge is also detected based on the toner sensor output voltage. Toner empty Toner sensor (toner cartridge replaced)
Page 43
E No copying: The toner sensor output voltage is above the no-copying level (3.3 V DC). When the toner sensor output voltage remains above the no-copying level for 540 ms, copying is disabled. F Toner empty exited: The toner sensor output voltage is below the toner empty exit level (2.4 V DC).
Page 44
(5) Transfer section Transfer roller Transfer toner removal blade Figure 1-3-22 Transfer section The transfer section consists of the transfer roller and transfer toner removal blade. A high voltage generated by the transfer high-voltage transformer PCB (HVTPCB) is applied to the transfer roller mounted under the drum. The transfer toner removal blade removes the residual toner on the transfer roller.
Page 45
Secondary paper feed start 500 ms 300 ms 5 – 105 ms 130 – 190 ms* 230 – 290 ms* PVSYNC 650 ms 470 ms TC REM *1 During paper feed from the drawer/special cassette *2 During paper feed from the bypass table Timing chart 1-3-6 Transfer A 470 ms after the PVSYNC signal turns on, transfer charging (TC REM) starts.
Page 46
(6) Cleaning section Figure 1-3-24 Cleaning section 1 Drum 2 Cleaning blade 3 Cleaning spiral 4 Lower cleaning seal The cleaning section consists of the cleaning blade that removes residual toner from the drum surface after the transfer process and the cleaning spiral that carries the residual toner back to the waste toner tank.
Page 47
(7) Charge erasing section Cleaning lamp Figure 1-3-25 Charge erasing section The cleaning lamp (CL) consists of 10 LEDs which remove residual charge from the drum surface. CL REM CN5-17 Drum EPCB Figure 1-3-26 Charge erasing block diagram 1-3-28...
Page 48
At least 500 ms and after the laser diode is turned on. Start key MC REM 100 ms 1200 ms GRID CONT 100 ms 100 ms 100 ms 150 ms 100 ms DB CONT 150 ms 3800 ms Timing chart 1-3-7 Charge erasing A After the start key is pressed, the drive motor (DM) turns on and, at the same time, the cleaning lamp (CL) lights to remove the residual charge from the drum surface after the residual toner is removed in the cleaning section.
Page 49
(8) Fixing and eject section The fixing and eject section consists of the parts shown in Figure 1-3-27. When paper reaches the fixing section after the transfer process, it passes between the press roller and heat roller, which is heated by the fixing heater (H). Pressure is applied by the fixing pressure springs so that the toner on the paper is melted, fused and fixed onto the paper.
Page 51
Heating the heat roller and detecting temperature Figure 1-3-29 Heating the heat roller and detecting temperature 1 Heat roller 2 Fixing heater (H) 3 Fixing unit thermostat 1 (TH1) 4 Fixing unit thermostat 2 (TH2) 5 Fixing unit themistor (FTH) The heat roller is heated by the fixing heater (H) inside it;...
Page 52
Fixing temperature control MSW: On Secondary stabilization fixing 165°C/329°F temperature Primary 130°C/266°F stabilization fixing temperature 1.5 s DB REM 100 ms 100 ms 5 – 15 s Full speed Half speed CFM1 30 – 120 s Full speed CFM2 60 s Half speed Timing chart 1-3-8 Fixing temperature control A 1.5 s after the main switch (MSW) is turned on, the fixing heater (H) turns on and heats...
Page 53
Paper separation Paper is separated in the fixing section by the separation claws as shown in Figure 1-3-30. Heat roller separation claws Heat roller Figure 1-3-30 Paper separation 1-3-34...
Page 54
(9) DF The sheet-through DF consists of the parts shown in Figure 1-3-31. An original placed on the original table is conveyed onto the DF contact glass in sync with the scanning timing of the scanner. When the main switch is pressed or original feed is completed, the DF original feed pulley rotates opposite to the original feed direction, the forwarding spring touches the original stopper and the DF forwarding pulley rises and stops at the standby position.
Page 55
EPCB MOTPCB CN12-1– CN2-1– CN12-2 CN2-6 DFSDPCB CN1-8 CN13-14 DFTSW CN2-3 Figure 1-3-32 Sheet-through DF block diagram • Initial operation when turning on the main switch MSW: On Fwd. rotation 992 P Rev. rotation 40 ms 1000 P Fwd. rotation 800 P Rev.
Page 56
• Original feed operation during copying Scan signal 560 – Fwd. rotation 800 P 992 P 106 P Rev. rotation 2500 P 150 P Fwd. rotation Rev. rotation 50 ms 120 ms 20 ms 50 ms SVSYNC During scan: 200 – 520 pulses During copy: 168 –...
CONTENTS 2-1 Electrical Parts Layout 2-1-1 Electrical parts layout ................2-1-1 1-1-11...
Page 58
2-1-1 Electrical parts layout Machine front Machine inside Machine rear Figure 2-1-1 PCBs 1. Main PCB (MPCB) ..........Controls the other PCBs; modulates and demodulates image signals. 2. Power source PCB (PSPCB) ......Generates 24 V DC, +12 V DC, –12 V DC, 5 V DC and 75 V AC.
Page 59
2 19 6 7 8 Machine front Machine inside Machine rear Figure 2-1-2 Switches and sensors 1. Main switch (MSW) ..........Turns the AC power on and off. 2. Safety switch 1 (SSW1) ........Breaks the safety circuit when the front cover is opened;...
Page 60
11. Bypass paper size switch (BYPPSSW) ....Detects the size of paper on the bypass table. 12. Original detection switch (ODSW) ...... Operates the original size switch. 13. Original size switch (OSSW) ....... Detects the size of the original on the contact glass.
Page 61
Machine front Machine inside Machine rear Figure 2-1-3 Motors and clutches 1. Drive motor (DM) ..........Drives the machine. 2. Scanner motor (SM) ..........Drives the scanner. 3. Toner feed motor (TFM) ........Replenishes toner. 4. Cooling fan motor 1 (CFM1) ....... Cools the machine interior. 5.
Page 62
Machine front Machine inside Machine rear Figure 2-1-4 Others 1. Exposure lamp (EL) ..........Exposes originals. 2. Cleaning lamp (CL) ..........Removes residual charge from the drum surface. 3. Fixing heater (H) ..........Heats the heat roller. 4. Fixing unit thermostat 1 (TH1) ......Prevents overheating in the fixing section.
Page 63
Machine front Machine inside Machine rear Figure 2-1-5 DF 1. DF motor (DFM) ..........Drives the sheet-through DF. 2. DF safety switch (DFSSW) ......... Breaks the safety circuit when the DF cover is opened; resets original jam detection. 3. DF size detection PCB (DFSDPCB) ....Detects the presence and size of paper on the original table.
Page 64
CONTENTS 2-2 Detection of Paper Misfeed 2-2-1 Paper misfeed detection ..............2-2-1 2-2-2 Paper misfeed detection conditions ............ 2-2-2 (1) Main body ..................2-2-2 (2) DF ....................2-2-4 (3) Special cassette ................2-2-4 1-1-13...
2-2-1 Paper misfeed detection When a paper jam occurs, the copier immediately stops copying and displays a message and graphic indicating the jam location on the operation panel. To remove the jammed paper, open the drawer, right side cover, eject cover or DF cover as necessary.
2-2-2 Paper misfeed detection conditions (1) Main body • Either the registration switch (RSW) or eject switch (ESW) is on when the main switch is turned on. • The registration switch (RSW) does not turn on within 2000 ms after the paper feed clutch (PFCL) turns on.
Page 67
• The eject switch (ESW) does not turn off within 3700 ms after the registration clutch (RCL) turns off. 3700 ms Timing chart 2-2-4 • The registration switch (RSW) does not turn off within the specified time [depending on the paper size (see Table 2-2-1)] after the registration clutch (RCL) turns on. Specified time Timing chart 2-2-5 Table 2-2-1...
Page 68
(2) DF • The DF timing switch (DFTSW) is still on after the main switch has been turned on and the initial operation of the scanner has completed. • An original jam occurs under any of the following conditions when turning the DF motor (DFM) on after the scanner moves to the scanning start position.
Page 69
CONTENTS 2-3 Operation of the PCBs 2-3-1 Power source PCB ................2-3-1 2-3-2 Main PCB .................... 2-3-3 2-3-3 Engine PCB ..................2-3-4 2-3-4 Motor PCB ..................2-3-6 2-3-5 Operation unit PCB ................2-3-7 2-3-6 NCU PCB .................... 2-3-8 1-1-15...
2-3-1 Power source PCB PSPCB Rectifier circuit 15 V DC 75 V AC 75 V AC output 24 V DC circuit switching 75 V AC IC9, 10 control Noise Switching circuit filter control circuit circuit –12 V DC –12 V DC output circuit +12 V DC...
Page 71
The power source PCB (PSPCB) is a switching regulator that generates 5 V DC, ±12 V DC, 24 V DC and 75 V AC (15.3 to 20 Hz) from the AC supply. It consists of the noise filter circuit, rectifier circuit, switching control circuits, –12 V DC output circuit, +12 V DC output circuit, 24 V DC output circuit, 5 V DC output circuit, 24 V DC switching control circuit, 75 V AC output circuit and fixing heater control circuit as shown in Figure 2-3-1.
Page 72
2-3-2 Main PCB Speaker NCU PCB Backup battery Lithium Backup Backup Analog circuit Operation battery circuit 2 circuit 1 unit PCB To CPU DRAM Modem Flash SRAM SRAM work and coder memory IC81 image IC82 IC11 memory Memory board 16 bits 8 bits 4 bits 16 bits (option) 16 bits...
2-3-3 Engine PCB Reset RESET circuit IC36 Analog IC34 Address bus circuit Data bus IC24 converter IC21 EEP- Abnormally IC38 high temperature FIFO detection circuit IC35 FIFO Driver Driver MPCB CFM1 IC17 CFM2 IC40 PFCL Driver BYP- PFCL etc. Switches, sensors Figure 2-3-3 Engine PCB block diagram The engine PCB (EPCB) controls the machine drive system and the inputting and printing...
Page 74
SHD IC35 and VTC IC40 control the inputting and printing of image data. SHD IC35 generates the CCD drive signal and corrects non-linearity of the CCD output (image data from the CCDPCB) and VTC IC40 controls printing by outputting the binary image data from the main PCB (MPCB) to the laser scanner unit (LSU).
2-3-4 Motor PCB 24 V DC MOTSEL 24 V DC 24 V DC MOT A Stepping MOT _A motor MOT B driver MOT _B SMREF Figure 2-3-4 Motor PCB block diagram The motor PCB consists of the stepping motor driver IC (IC3) and 24 V DC supply circuit with transistors TR1 and TR2.
2-3-5 Operation unit PCB Source Scan signals signals Key switch matrix matrix circuit Return Scan circuit signals signals Address bus Data bus Main RESET Reset signal controller circuit SRAM Negative supply generation circuit IC5 Figure 2-3-5 Operation unit PCB block diagram The operation unit PCB consists of CPU IC1, ROM IC3, LCD controller IC4, SRAM IC6, the LED matrix circuit, the key switch matrix circuit, the reset circuit and the negative supply generation circuit.
Page 77
2-3-6 NCU PCB For 120 V specifications IC2b RXIN_N ONHOOK1 L ONHOOK2 L PLSDIL L MODTXD MODRXD Analog IC2a RXSEL L RINGDET L TELSEL L DCCUT L OFFHOOK L +12 V DC EXTEL1 DC-DC EXTEL2 converter AGDC TEL L1 TEL L2 Figure 2-3-6 NCU PCB block diagram The NCU PCB consists of a DC loop circuit with a circuit transformer (T1), a dial pulse output circuit with a photocoupler (PC1), a call signal detection circuit with a photocoupler...
Page 78
For 230 V specifications ONHOOK1 L ONHOOK2 L KCMCNT IC2b RXIN_N TELGNP OFFHOOK L PLSDIL L KMUTE IC2b MODRXD Analog RXSEL L MODTXD RINGDET EARTH Figure 2-3-7 NCU PCB block diagram The NCU PCB consists of a DC loop circuit with a circuit transformer (T1), a dial pulse output circuit with a photocoupler (K3), a call signal detection circuit with a photocoupler (PC1), a loop current detection circuit with a current detector (IC1) and a hybrid circuit with an op-amp (IC2).
3-1-1 Unpacking and installation (1) Installation environment 1. Temperature: 10 – 35°C/50 – 95°F 2. Humidity: 15 – 85% RH 3. Power supply: 120 V AC, 8.3 A 230 V AC, 2.3 A 4. Power source frequency: 50 Hz ± 0.3%/60 Hz ± 0.3% 5.
Page 81
(2) Installation procedure Start Unpack. Install the original table. Remove the pins. Connect to a telephone line. Install the handset (option).* Remove the tapes. Input and store data. Remove the drawer spacers. Machine installation is completed. Remove the fixing unit spacers. Install the imaging unit.
Page 82
Fixing unit felt Pin holding the scanner Fixing unit spacers Pin holding the mirror frame Drawer spacers Figure 3-1-2 3-1-3...
Page 83
Unpack. fi ‹ › ⁄ & ¤ Figure 3-1-3 Unpacking 1 Front top pads $ Top spacer 2 Rear top pads % Accessory case 3 Copier ^ Power cord 4 Machine cover & Modular cord 5 Bottom pads * Plastic bag 6 Skid ( Adhesive label 7 Case base...
Page 84
Imaging unit Figure 3-1-4 Unpacking the imaging unit 1 Leaflet 5 Imaging unit 2 Fixing unit felt 6 Bottom pads 3 Upper pads 7 Bar code label 4 Light-proof sheet 8 Case 9 Plastic bag 3-1-5...
Page 85
Remove the pins. 1. Remove the tapes and the two pins holding the scanner and the pin holding the mirror frame on the left cover. Pin holding the mirror frame Pins holding the scanner Figure 3-1-5 Remove the tapes. 1. Remove the two tapes holding the front and right covers. 2.
Page 86
Remove the drawer spacers. 1. Open the drawer and remove the tape holding the width guide. 2. Remove the tapes and the two drawer spacers. Drawer spacers Tape Drawer Width guide Figure 3-1-7 3. Close the drawer. Remove the fixing unit spacers. 1.
Page 87
Install the imaging unit. 1. Take the imaging unit out of the package and remove the light-proof sheet. Imaging unit Light-proof sheet Tapes Figure 3-1-9 2. Open the front cover. 3. Turn the imaging unit release lever to the right. The right side cover opens slightly when the release lever is turned to the right.
Page 88
5. Holding the imaging unit by the edge handle, press the upper handle completely flat and insert the unit into the copier by sliding it along the guide rail. Imaging unit upper handle Imaging unit Figure 3-1-11 6. Lock the imaging unit by turning the imaging unit release lever to the left. 7.
Page 89
Install the fixing unit felt. 1. Open the eject cover. 2. Install the fixing unit felt packed with the imaging unit to the fixing section. Fixing unit felt Figure 3-1-13 3. Close the eject cover. Connect the power plug. 1. Connect the power code to the inlet. 2.
Page 90
Initialize the imaging unit. Caution: Do not insert the toner cartridge before initialization of the imaging unit completes. 1. Turn the main switch on. Aging starts and, after two minutes, the “IU Initialized Set Toner Cartridge” message is displayed. Main switch Figure 3-1-15 Install the toner cartridge.
Page 91
3. Insert the toner cartridge completely, aligning it with the guide rail. Figure 3-1-17 Clean the main charger. 1. Hold the main charger cleaning knob and pull and push it back and forth 2 or 3 times. Push the knob back in completely. Figure 3-1-18 2.
Page 92
Install the original table. 1. With the DF cover open, hold the original table vertically, insert the ends of its shaft into the shaft holder and lower the original table to the horizontal position. Original table DF cover DF main body Shafts Figure 3-1-19 Connect to a telephone line.
Page 93
Install the handset (option).* * For 120 V specifications only. 1. Install the handset cradle on the machine and connect the handset cord to the TEL connector. Input and store data. If the main switch is turned on with paper in the drawer, a backup RAM error report may be output.
Page 94
(2) User settings The following functions and data can be entered. • Self telephone number, name and ID • Abbreviated number dialing: Stores an abbreviated number using the keypad that is used for usual dialing. • One-touch keys: Enables one-touch dialing. •...
3-1-2 Setting initial copy modes Factory settings are as follows: Function Contents Factory setting Switching between double and single counts Double counts Setting auto start Auto start on Setting auto clear time 60 s Setting auto shutoff time 30 min. Setting operation under the toner empty condition Single copies 3-1-16...
Page 96
3-1-3 Installing the ISU heater (service part) ISU heater installation requires the following parts: ISU heater (P/N 35968060) Two cable holders (P/N M2105410) Procedure 1. Remove the contact glass. 2. Keep the scanner and mirror frame at the machine right. 3.
Page 97
CONTENTS 3-2 Maintenance Mode 3-2-1 Maintenance mode ................3-2-1 (1) Executing a maintenance function ..........3-2-1 (2) Maintenance function list ............. 3-2-2 (3) Contents of maintenance functions ..........3-2-8 1-1-19...
3-2-1 Maintenance mode The copier is equipped with maintenance mode for service and repair of the machine. (1) Executing a maintenance function Start ..Entering maintenance mode Enter 10871087. “MAINTENANCE MODE 000” is shown on the display.
(2) Maintenance function list Section Function Initial Function name value List output Outputting the own-status report ——— Comple- Exiting maintenance mode ——— tion Drive, Moving the scanner to the DF scanning position ——— paper feed Checking drive motor operation ——— Checking the switches in the copier ———...
Page 100
Function Initial Section Function name value Optical Adjusting the LSU printing end position in the (cont.) main scanning direction Adjusting home position with the DF Adjusting the shading position Adjusting the magnification in the main scanning direction with the original on the contact glass Adjusting the magnification in the main scanning direction with the original fed from the DF Adjusting the magnification in the auxiliary...
Page 101
Section Function Initial Function name value Counts Setting the copy count for waste toner tank replacement Setting the copy limit after the waste toner tank overflow detection Checking and clearing the DF original count ——— Checking and clearing the scan count ———...
Page 102
Function Initial Section Function name value User data Setting remote diagnostic transmission ——— (cont.) Data reset Resetting the transmission history ——— System Setting the number of lines to be ignored when settings receiving a fax at 100% magnification Setting the number of lines to be ignored when receiving a fax in auto reduction mode Setting the number of lines to be ignored when receiving a fax (A4R, letter) in auto reduction...
Page 103
Section Function Initial Function name value ——— Communi- Setting the waiting period to prevent echo cation problem at the sender ——— setting Setting the waiting period to prevent echo (cont.) problem at the receiver ——— Setting the communication starting speed ———...
Function Initial Section Function name value Modem Adjusting the DTMF (high-frequency group) ——— setting output level (cont.) Adjusting the DTMF (low-frequency group) ——— output level ——— Setting the connection to PBX/PSTN settings ——— Setting PSTN dial tone detection ——— Setting the busy tone detection ———...
(3) Contents of maintenance functions Function Description Outputting the own-status report Description Outputs the list of settings in maintenance mode. Purpose Used before and after replacing the main PCB. Method Press the start key. A sheet of the own-status report as in the figure below is output and the current function is exited.
Function Description Exiting maintenance mode Description Exits maintenance mode and returns to normal mode. Purpose Used when ending maintenance mode. Method Press the start key. The copier returns to normal mode. 3-2-9...
Function Description Moving the scanner to the DF scanning position Description Moves the scanner and the mirror frame to the DF scanning positions. Purpose Used when the scanner and mirror frames are to be fastened with pins before moving the machine. Method 1.
Page 108
Function Description Display (switch name) Status (cont.) B.SIZE (bypass paper size switch) 5: A3/11" 1: B4 3: A4/8 " 7: B5 6: A5/5 " 2: B6 0: A6 (all widthwise) P.E (paper switch) On, off B: A3/11" × 17" SIZE (paper size switch 1/2/3/4) "...
Function Description Checking clutch operation 1 Description Turns individual clutches on and off. Purpose To check clutch operation. Method 1. Press the start key. 2. Enter the number specified for the clutch to be checked with the numeric keys. The bit on the display corresponding to the clutch being turned on changes from 0 to 1.
Function Description Checking clutch operation 2 Description Turns individual clutches on and off. Purpose To check clutch operation. Method 1. Press the start key. 2. Enter the number specified for the clutch to be checked with the numeric keys. The bit on the display corresponding to the clutch being turned on changes from 0 to 1.
Function Description Setting the folio width Description Changes the image area by setting the width of the folio paper used. Purpose To be set according to the width of the paper; when the setting is shorter than the actual paper used, the right and left sides of the image are not printed.
Function Description Adjusting the amount of slack in the paper of drawer 2 Description Adjusts the amount of slack in the paper when drawer 2 (upper special cassette, optional) is used. Purpose Used when paper from the upper special cassette is missing part of the image or has an irregular image at the leading edge, or when paper is Z-folded.
Page 113
Function Description Adjusting the amount of slack in the paper of drawer 4 Description Adjusts the amount of slack in the paper when drawer 4 (lower special cassette, optional) is used. Purpose Used when paper from the lower special cassette is missing part of the image or has an irregular image at the leading edge, or when paper is Z-folded.
Function Description Checking the switches on drawer 2 Description Displays the status of the switches on drawer 2 (upper special cassette, optional). Purpose To check the operation of the switches in the upper special cassette (optional). Method 1. Press the start key. 2.
Function Description Checking the switches on drawer 3 Description Displays the status of the switches on drawer 3 (middle special cassette, optional). Purpose To check the operation of the switches in the middle special cassette (optional). Method 1. Press the start key. 2.
Page 116
Function Description Checking the switches on drawer 4 Description Displays the status of the switches on drawer 4 (lower special cassette, optional). Purpose To check the operation of the switches in the lower special cassette (optional). Method 1. Press the start key. 2.
Function Description Checking the operation of the cassette drive motor Description With the special cassette (optional) attached, turns the cassette drive motor and paper feed clutch on. Purpose To check the drive system of the special cassette. Method Press the start key. The cassette drive motor is turned on. Completion Press the all clear/reset key.
Function Description Setting the developing bias control voltage Description Sets the developing bias control voltage. Purpose Used when image contrast is incorrect. Method Press the start key. The current setting is displayed. Setting 1. Change the setting using the numeric keys. Description Setting range Initial value...
Function Description Adjusting the toner control voltage Description Changes the toner control voltage which was set automatically after replacement (initialization) of the imaging unit. Purpose Used to reset data after the engine PCB is replaced. Change the data when a background appears on the copy image. Method Press the start key.
Function Description Initialization of IU Description Initializes the IU. Purpose Performed when the IU is replaced or maintenance is performed. Method Press the start key. When the IU is initialized, the IU developing count value is reset and "TONER CONTROL :XXX OK" is displayed. * XXX: Value of toner control voltage Completion Press the all clear/reset key.
Function Description Resetting the fixing problem detection Description Resets service call code C60 (fixing problem). Purpose Used after the cause of the fixing problem is eliminated. Method Press the start key. After resetting, “COMPLETED” is displayed. Completion Press the all clear/reset key. The current function is exited. Adjusting the ISU gain Description Displays the ISU gain data in real time.
Function Description Adjusting home position with the DF Description Adjusts the scanner home position when the sheet-through DF is used. Purpose Do not change the setting; otherwise, the light from the exposure lamp is blocked and image problems, including black lines appearing on the image, may occur.
Function Description Adjusting the magnification in the main scanning direction with the original on the contact glass Adjustment See page 3-3-24. Adjusting the magnification in the main scanning direction with the original fed from the DF Adjustment See page 3-3-46. Adjusting the magnification in the auxiliary scanning direction with the original on the contact glass Adjustment...
Function Description Adjusting detection of the original width Description Sets the criteria to be used in detecting each original width. Purpose Used when an original width is not detected correctly. Method Press the start key. Setting 1. Select an original width using the cursor down key and press the start key.
Function Description Adjusting the start position of image printing Adjustment See page 3-3-8. Adjusting the scanning start position of the original on the contact glass Adjustment See page 3-3-22. Adjusting the scanning start position of the original fed from the DF Adjustment See page 3-3-44.
Function Description Adjusting the centerline of drawer 2 Description Adjusts the image centerline when paper is fed from the upper special cassette (optional). Purpose Used if the centerline of the original does not agree with that of the copy image when paper is fed from the upper special cassette. Method Press the start key.
Page 127
Function Description Adjusting the centerline of drawer 3 Description Adjusts the image centerline when paper is fed from the middle special cassette (optional). Purpose Used if the centerline of the original does not agree with that of the copy image when paper is fed from the middle special cassette. Method Press the start key.
Function Description Adjusting the centerline of the bypass Method See page 3-3-7. Adjusting the centerline of the original on the contact glass Method See page 3-3-21. Adjusting the DF original centerline Adjustment See page 3-3-43. Testing the keys Description Types out the keys on the operation panel in the specified order. Purpose To check the key function after replacing the operation unit.
Page 129
Function Description Order of pressing the keys (cont.) Note It is not necessary to press the PC on-line key if the destination is set to “OEM4”. Order of Display Indicator pressing Function key FUNCTION PC on-line key ONLINE PC on-line indicator Preset R/E key PRESET Zoom-down key...
Page 130
Function Description Order of (cont.) Display Indicator pressing One-touch key 1 ONE TOUCH 1 One-touch key 2 ONE TOUCH 2 One-touch key 3 ONE TOUCH 3 One-touch key 4 ONE TOUCH 4 One-touch key 5 ONE TOUCH 5 One-touch key 6 ONE TOUCH 6 One-touch key 7 ONE TOUCH 7...
Function Description Lighting all the indicators and display on the operation panel Description Lights the indicators and message display on the operation panel. Purpose Used to check the indicators and display on the operation panel. Method Press the start key. All the indicators on the operation panel light, and all the dots of the message display (LCD) light.
Function Description Outputting test patterns Description Outputs test patterns stored in the copier. Purpose Used to check performance after an image printing problem or the position of the laser scanner unit is corrected. Method 1. Press the start key. 2. Select A3/LED (11" × 17") or A4R/LET (8 "...
Function Description Outputting VTC patterns Description Outputs VTC patterns stored in the copier. Purpose Used to check for performance after an image printing problem is rectified. Method 1. Press the start key. 2. Select a paper source using the cursor down key. Display Paper feed position Drawer 1...
Page 134
Function Description Setting the copy count for waste toner tank replacement Description Sets the number of sheets of paper to be handled by one waste toner tank. Purpose Used to change the time of replacing the waste toner tank. Method Press the start key.
Function Description Setting the copy limit after the waste toner tank overflow detection Description Sets the number of sheets of paper that can be copied after waste toner tank overflow is detected. Purpose To be set according to user request. Method Press the start key.
Function Description Checking and clearing the scan count Description Checks, changes or clears the scan count. Purpose Used to check the time for replacing maintenance parts. Method 1. Press the start key. 2. Select either the single counter or the double counter using the cursor down key and press the start key.
Function Description Checking and clearing the IU developing count Description Checks, changes or clears the developing count of the imaging unit. When replacing the imaging unit, the developing count is automatically cleared. Purpose Used to check the time for replacing maintenance parts. Method Press the start key.
Function Description Entering the service telephone No. Description Registers or deletes the service telephone No. shown when a service call code is triggered. Purpose To set the telephone number for a service call when installing the machine. Method Press the start key. If the telephone No. has already been registered, the current number is displayed.
Function Description Displaying the engine ROM version Description Displays the ROM version of the engine PCB. Purpose Used to check the ROM version of the engine PCB. Method Press the start key. The ROM version is displayed. ENGINE ROM VERSION Ver 1.00 Completion Press the all clear/reset key.
Function Description Setting auto start Description Turns the auto start function on or off. Purpose No change from the factory default of 1 is necessary. To prevent prob- lems, change the setting to 2. Method Press the start key. The current setting is displayed. COPY AUTO START:1 1:ON 2:OFF...
Function Description Setting auto preheat time Description Sets the time to enter preheat/energy saver mode after copying is completed. Purpose When the copier is in frequent use, increase the value to enable copying promptly without the recovery time from preheating; when the copier is not in frequent use, decrease the value to save energy.
Function Description Setting auto shutoff time Description Sets the time to enter shutoff (energy saving) mode after copying is completed. Purpose Used to save energy when the copier is not in frequent use, by decreasing the value. Method Press the start key. The current setting is displayed. Setting 1.
Function Description Setting operation under the toner empty condition Description Switches between single and continuous copies under the toner empty condition. Purpose To be set by the user based on how frequently continuous or single copies are made. Method Press the start key. The current setting is displayed. T.E ACTION:1 1:STOP 2:CONT...
Function Description Selecting if multiple copying is acceptable in memory copy mode Description Sets if multiple copying is acceptable for a machine with less than 10 MB of bitmap memory when the machine is used in memory copy mode and paper is fed from the DF.
Function Description Initializing memory 1 Description Writes the backup data of the main PCB to the engine PCB. Purpose Used after replacing the engine PCB. Method 1. Press the start key. The memory is initialized. 2. After initialization, “COMPLETED” is displayed. Completion Press the all clear/reset key.
Function Description Setting the copy density level Description Adjust the copy density. Purpose Do not change the setting; otherwise, the entire image may be made lighter or darker and resolution may be lowered. Method Press the start key. The current setting is displayed. Setting 1.
Function Description Initializing all data Description Initializes software switches for each destination and OEM, and all the data in SRAM. It is not necessary to carry out this function in the field. Purpose Used to initialize the all data. Method 1.
Function Description Initializing permanent data Description Initializes data other than software switches for each destination and OEM; and settings, registrations, counts and machine data in SRAM. Purpose Used when upgrading firmware in the FLASH ROM (main PCB). Method 1. Press the start key. The destination code input display is shown. Default: USA: 181 Europe: 004 There is no operation necessary on this screen.
Function Description Setting factory defaults Description Initializes data (other than software switches for each destination and OEM, and machine data in SRAM) to the factory defaults . Purpose Used to initialize the above data to the factory defaults. Method 1. Press the start key. Data initialization starts. To cancel data initializa- tion, press the all clear/reset key.
Function Description Initializing the main PCB (MFP) Description Writes backup data of the engine PCB to the main PCB after initializing the main PCB for each destination and OEM. Initializes the image memory at the same time. Purpose Used after replacing the main PCB. Method 1.
Function Description Initializing the administration password Description Initializes the administration password to the factory default, 6482. Purpose Used if the administration password that was changed has been forgotten. Method 1. Press the start key. Initialization of the administration password starts. To cancel initialization, press the all clear/reset key.
Function Description Setting a telephone line Description Setting the type of a telephone line. Purpose To be set when installing a machine. Method Press the start key. The current setting is displayed. REG LINE TYPE :1 1:DTMF 2:10 3:20 Setting 1.
Page 153
Function Description Setting remote diagnostic transmission Description Selects if remote diagnostic transmission is performed. Purpose To perform remote diagnostic transmission. Method Press the start key. The current setting is displayed. REMOTE DIAG:1 1:ON 2:OFF Setting 1. Enter 1 or 2 using the numeric keys to select if remote diagnostic transmission is performed.
Page 154
Function Description Setting the number of lines to be ignored when receiving a fax at 100% magnification Description Sets the maximum number of lines to be ignored if the received data volume exceeds the recording capacity when recording the data at 100% magnification.
Page 155
Function Description Setting the number of lines to be ignored when receiving a fax in auto reduction mode Description Sets the maximum number of lines to be ignored if the received data volume exceeds the recording capacity when the data is recorded in auto reduction mode.
Page 156
Function Description Setting the number of lines to be ignored when receiving a fax (A4R, letter) in auto reduction mode Description Sets the maximum number of lines to be ignored if the received data volume exceeds the recording capacity when the data is recorded in auto reduction mode onto A4R or letter-size paper under the conditions below.
Page 157
Function Description Setting how to proceed when memory becomes full during memory transmission Description Sets how to proceed when memory becomes full during memory transmis- sion. Purpose To select between user selection for whether to send only stored data or to cancel transmission user selection, and automatic transmission cancellation.
Page 158
Function Description Setting an alarm when reception is completed Description Selects if an alarm rings when reception is completed. Purpose To be set according to user request. Method Press the start key. The current setting is displayed. FINISH ALARM:1 1:ON 2:OFF Setting 1.
Page 159
Function Description Selecting if auto reduction in the auxiliary direction is performed Description Selects if auto reduction in the auxiliary direction is performed when receiving or copying a long document. Purpose Set to 2 when reception of a long document at 100% magnification is requested.
Page 160
Function Description Setting the date format Description Selects the date format on the respective reports and sender’s information record. Purpose To be set according to user request or respective local date notation customs. Method Press the start key. The current setting is displayed. DATE PATTERN:1 1:YMD 2:MDY 3:DMY Setting...
Page 161
Function Description Setting addition of an image to the report Description Selects if an image is added to the communication report. Purpose To be set according to user request. Method Press the start key. The current setting is displayed. ADD IMAGE:1 1:ON 2:OFF Setting...
Page 162
Function Description Setting the line-monitoring period Description Sets the period to monitor the line. Purpose According to user request, select whether or not to monitor the line via a speaker during image reception. Method Press the start key. The current setting is displayed. MONITOR PERIOD:1 1:END 2:DIS...
Page 163
Function Description Setting if the image scanning quality in fax mode is initialized Description Select if the resolution is to be initialized when fax operation is complete. Purpose To be set according to user request. Method Press the start key. The current setting is displayed. RESO.
Page 164
Function Description Setting the recording width for inch specifications Description Sets the facsimile reception processing method when 11" width fax paper is loaded on an inch-specification machine. Purpose Prevents image loss on both sides when receiving an A3 image. Method Press the start key.
Page 165
Function Description Setting the number of lines to be ignored in rotation mode Description Sets the maximum number of lines to be ignored when the received data volume exceeds capacity in rotation mode. When the number of the exceeded lines is below the setting, those lines are ignored and the remaining data only is received.
Page 166
Function Description Setting fax/copy priority mode Description Selects whether fax or copy mode is on standby after completing operation. Purpose To select the mode that is used more frequently by the user. Method Press the start key. The current setting is displayed. FAX/COPY:1 1:FAX 2:COPY...
Page 167
Function Description Setting the number of times of auto redialing Description Sets the number of times of auto redialing. Purpose Used to prevent an error code U00000 or error message “BUSY” from appearing frequently by increasing the setting. Method Press the start key. The current setting is displayed. Setting 1.
Page 168
Function Description Setting the number of times of DIS signal reception Description Sets the number of times to receive the DIS signal to once or twice. Purpose Used as one of the correction measures for transmission errors and other problems. Method Press the start key.
Page 169
Function Description Setting the waiting period to prevent echo problem at the sender Description Sets the period before a DCS signal is sent after a DIS is received. Purpose Used when problems due to echoes at the sender occur. Method Press the start key.
Page 170
Function Description Setting the communication starting speed Description Sets the initial communication speed when starting transmission. When the destination unit has V.34 capability, V.34 is selected for transmission, regardless of this setting. Purpose To be set when installing the machine. Method Press the start key.
Page 171
Function Description Setting the reception speed Description Sets the reception speed that the sender is informed of using the DIS or NSF signal. When the destination unit has V.34 capability, V.34 is selected, regardless of the setting. Purpose To be set when installing the machine. Method Press the start key.
Page 172
Function Description Setting no-ring reception when using the F network Description Sets if no-ring reception (a fax is received without the machine ringing) is in use. Purpose According to user request, select ring or no-ring reception when using the F network. Note that the F network is available only in Japan and no setting is necessary for other destinations.
Page 173
Function Description Setting if V.34 transmission is acceptable Description Select if transmission by V.34 is acceptable. Purpose Depending on the quality of the line to be used, change the setting to 2 if any problems occur during transmission. Method Press the start key. The current setting is displayed. Setting 1.
Page 174
Function Description Setting ECM reception Description Selects if ECM reception is available. Purpose To be set to OFF when reduction of transmission costs is of higher priority than image quality. Method Press the start key. The current setting is displayed. ECM RX:1 1:ON 2:OFF...
Page 175
Function Description Setting frequency of the CED signal Description Sets frequency of the CED signal. Purpose No change from the factory default is necessary. Method Press the start key. The current setting is displayed. CED FREQENCY:1 1:2100 2:1100 Setting 1. Enter 1 or 2 using the numeric keys to change the setting. Display Description 1: 2100...
Page 176
Function Description Setting the reception of short protocol transmission Description Selects if receiving or ignoring transmission using short protocol. Purpose If short protocol transmission is received when an auto switching device is attached to the machine, communication problems, including auto switching inability, sometimes occur.
Page 177
Function Description Setting of CNG detection times in the automatic FAX/TEL switching mode Description Sets the detection times of the CNG signal in the automatic FAX/TEL switching mode. Purpose Modification from the factory default setting is not needed. Method Press the start key. The current setting is displayed. NUMBER OF CNG (F/T):1 1:1 TIME 2:2 TIMES...
Page 178
Function Description Setting the T0 time-out time Description Sets the time before detecting a DIS after a dialing signal is sent. Purpose Depending on the quality of a exchange, or when the auto select function is selected at the destination unit, a line can be disconnected due to T0 time-out.
Page 179
Function Description Setting the continuous detection time for remote switching Description Sets the detection time when continuous detection is selected for remote switching. Purpose To change the setting if malfunction occurs due to external noise during remote switching. Method Press the start key. The current setting is displayed. Setting 1.
Page 180
Function Description Setting the T2 time-out time Description Sets the T2 time-out time. The T2 time-out time decides the following. • From CFR signal output to image data reception • From image data reception to the next signal reception • In ECM, from RNR signal output to the next signal reception Purpose Used as one of the correction measures for an error code U01114 and other problems.
Page 181
Function Description Setting the Ta time-out time Description In fax/telephone auto select mode, sets the time during which rings to call an operator continue through the connected telephone or speaker of the unit after receiving a call as a fax machine (see the diagram below). A fax signal is received within the Ta set time, or fax mode is selected automati- cally when the time elapses.
Page 182
Function Description Setting the Tb time-out time Description In fax/telephone auto select mode, sets the time to start rings to call an operator via the connected telephone or by the unit speaker after receiving a call as a fax machine (see the diagram below). Figure 3-2-5 Tb time-out time Purpose In fax/telephone auto select mode, change the setting when fax reception...
Page 183
Function Description Setting the Tc time-out time Description In TAD mode, set the time to check if there are any triggers to shift to fax reception after a connected telephone receives a call. Only the telephone function is available if shifting is not made within the set Tb time. Purpose In TAD mode, change the setting when fax reception is unsuccessful or a telephone fails to receive a call.
Page 184
Function Description Setting the modem output level Description Sets the modem output level. Purpose To be set when installing the machine. Method Press the start key. The current setting is displayed as a binary number. SGL LEVEL MODEM XXXX XXXX Output level setting Bit 1 1: –0.25 dB...
Page 185
Function Description Adjusting modem output level Description Adjusts the modem output level. Purpose No change is necessary from the factory default. Method Press the start key. The current setting is displayed. Setting 1. Change the setting using the numeric keys. Description Setting range Modem sending level...
Page 186
Function Description Setting DTMF (high-frequency group) output level Description Sets the output level of the high-frequency tones of a push-button dial. Purpose Used if problems occur when sending a signal with a push-button dial. Method Press the start key. The current setting is displayed. Setting 1.
Page 187
Function Description Adjusting the DTMF (high-frequency group) output level Description Adjusts the output level for the high-frequency tone of a push-button dial. Purpose No change is necessary from the factory default. Method Press the start key. The current setting is displayed. Setting 1.
Page 188
Function Description Setting the connection to PBX/PSTN Description Selects if a fax is to be connected to either a PBX or public switched telephone network. Purpose To be set when installing the machine. Method Press the start key. The current setting is displayed. EXCHANGE:1 1:PSTN 2:PBX...
Page 189
Function Description Setting the busy tone detection Description When a fax signal is sent, sets whether the line is disconnected immedi- ately after a busy tone is detected, or the busy tone is not detected and the line remains connected until T0 time-out time. Purpose Fax transmission may fail due to incorrect busy tone detection.
Page 190
Function Description Adjusting the ratio of make-to-break of 10-PPS dial pulse Description Adjusts the ratio of make-to-break (rate of make in pulse cycle) of 10-PPS dial pulse. Purpose Change the setting if 10-PPS dial pulse transmission problems occur. Method Press the start key. The current setting is displayed. Setting 1.
Page 191
Function Description Outputting the setting list Description Outputs a list of software switches, self telephone number, confidential box ID’s and ROM versions. Purpose Used when checking the above items to trace the cause. Method Press the start key. A sheet of the setting list as in the figure below is output and the current function is exited.
Page 192
Function Description Outputting the action list Description Outputs a list of error history, transmission line details, versions and other information. Purpose Used when checking the above items to trace the cause. Method Press the start key. A sheet of the action list as in the figure below is output and the current function is exited.
Page 193
Function Description Outputting the monitor list Description Outputs a list of destination codes, OEM codes, counts, ROM versions, transmission speeds, resolutions and minimum transmission times. Purpose Used when checking the above items to trace the cause. Method Press the start key. A sheet of the monitor list as in the figure below is output and the current function is exited.
Page 194
Function Description Outputting the own-status report Description Outputs the list of settings in maintenance mode. Purpose Used before and after replacing the main PCB. Method Press the start key. A sheet of the own-status report as shown in function No. 000 is output and the current function is exited. Performing memory tests Description Performs tests for SRAM and DRAM (image memory and bitmap...
Page 195
Function Description Performing optional memory tests Description Performs tests for optional memories (one image memory and two bitmap memories). Purpose Used to check if reading and writing are performed correctly in respective optional memories installed. Method Press the start key. The test is performed and the result is displayed as follows.
Page 196
CONTENTS 3-3 Assembly and Disassembly 3-3-1 Precautions for assembly and disassembly ........3-3-1 (1) Precautions ................. 3-3-1 (2) Running a maintenance function ..........3-3-2 3-3-2 Paper feed section ................3-3-3 (1) Detaching and refitting the paper feed pulley ......3-3-3 (2) Detaching and refitting the bypass paper feed pulley ....
Page 197
(4) Adjusting the copy center line when the sheet-through DF is used ..................3-3-43 (5) Adjusting the scanning start position when the sheet-through DF is used ................. 3-3-44 (6) Adjusting the scanning end position when the sheet through DF is used ................. 3-3-45 (7) Adjusting magnification .............
3-3-1 Precautions for assembly and disassembly (1) Precautions • Be sure to turn the main switch off and disconnect the power plug before starting disassembly. • When handling PCBs, do not touch connectors with bare hands or damage the board. •...
(2) Running a maintenance function Start Enter 10871087 with the numeric keys....Maintenance mode is entered. “MAINTENANCE MODE 000” is shown on the display. Press the all clear/reset key. .
3-3-2 Paper feed section (1) Detaching and refitting the paper feed pulley Clean or replace the paper feed pulley as follows. Procedure 1. Open the front cover and remove the imaging unit. 2. Detach the right, left and front covers. 3.
8. Turn the paper feed assembly over. 9. Remove the E-ring and the bushing on the front of the paper feed shaft. 10. Remove the screw holding each paper feed pulley, and pull the pulley off the paper feed shaft. When refitting the pulley, take care to ensure correct orientation. 11.
Page 202
2. Open the paper conveying assembly and remove the drawer. 3. Remove the screw and detach the strap from the paper conveying assembly. 4. Remove the E-ring and pin on the machine front holding the paper conveying assem- bly and detach the assembly from the copier. To refit the assembly, insert the pin into the D-shaped cutout in the assembly.
Page 203
7. Remove the screw holding each of the bypass lift cam and the bypass paper feed pulley. 8. Remove the two E-rings, the bushing, the bypass lift cam, the two bypass paper feed collars and the bypass paper feed pulley from the bypass shaft. Bypass shaft E-ring Bypass lift cam...
(3) Adjusting the centerline of printing Perform the following adjustment if there is a regular error between the centers of the original and the copy image on paper from a specific paper source. No. 126 No. 120 (p. 3-3-21) Caution: •...
(4) Adjusting the start position of image printing Perform the following adjustment when changing the leading edge margin. No. 106 No. 111 No. 110 (p. 3-3-24) (p. 3-3-22) Caution: When performing this adjustment, all the above maintenance items must be executed in the order indicated.
(5) Adjusting the end position of image printing Perform the following adjustment if the trailing edge margin is not within the specified range. No. 110 No. 106 No. 111 No. 116 No. 115 (p. 3-3-8) (p. 3-3-24) (p. 3-3-22) (p. 3-3-23) Caution: When performing this adjustment, all the above maintenance items must be executed in the order indicated.
3-3-3 Optical section (1) Detaching and refitting the exposure lamp Clean or replace the exposure lamp as follows. Procedure 1. Detach the contact glass. 2. Move the scanner to the machine center. 3. Remove the 2-pin connector of the exposure lamp from the inverter PCB. 4.
(2) Detaching and refitting the scanner wires Take the following steps when the scanner wires are broken or to be replaced. After replacing the scanner wires, proceed to (4) Adjusting lateral image squareness (adjusting the installation of the ISU). (2-1) Detaching the scanner wires Procedure 1.
Wire retainer Scanner wire Round terminal Scanner wire spring Round terminal Screws ISU wire Scanner Mirror frame Figure 3-3-13 Detaching the scanner wire (2-2) Refitting the scanner wires Refitting requires the following tool: Scanner wire drum clip (P/N 35968110) Procedure At the machine rear: 1.
Page 210
3. Remove the four screws holding the scanner front and rear rails, and the rails. 4. Remove the E-rings and the bearings holding the scanner drive shaft at the front and rear. 5. Remove the two screws holding the scanner wire drum and pull the scanner drive shaft off the scanner wire drum.
Page 211
10. Refit the scanner wire drum and the scanner drive shaft to the machine and secure them with the E-rings. 11. Refit the scanner front and rear rails. 12. Remove the scanner wire drum clip. 13. Place the mirror frame on the scanner rails. 14.
Page 212
22. Hold the scanner wires with the wire retainers and tighten the screws. Do not tighten completely. 23. Insert two positioning screws M3 × 16 (P/N B1303160) in the positioning holes in the center of each of the scanner front and rear rails (Figure 3-3-18). Machine rear Wire retainer Positioning screws...
Page 213
24. Move the mirror frame until it touches the inner positioning screws (Figure 3-3-18 1). 25. Adjust the wire tension plates so that the scanner wires on the front and rear of the machine are tensioned equally. Machine rear Machine front Wire tension plates Scanner wire Scanner wire...
(3) Detaching and refitting the laser scanner unit Take the following steps when the laser scanner unit is to be checked or replaced. Caution: After replacing the laser scanner unit, proceed to (4) Adjusting lateral image squareness. Procedure 1. Remove the right, left, front and tray covers. 2.
(4) Adjusting lateral image squareness (reference) Make the following adjustment if the copy image is skewed laterally (lateral squareness is not obtained). Caution: To adjust lateral image squareness, adjust the position of the laser scanner unit and check for squareness of the copy image. If squareness is not obtained, adjust the installation of the ISU.
(4-2) Adjusting the installation of the ISU Caution: Make a test copy after adjusting the installation of the ISU. If a background appears on the copy image, proceed to (5) Adjusting the angle of mirror 3. Procedure Start Enter maintenance mode. Enter 400 with the numeric keys Original Copy...
(5) Adjusting the angle of mirror 3 Make the following adjustment if a background appears on the copy image after replacing the scanner wires or mirror 3. Procedure Start Make a test copy using a white Turn the adjusting screw using sheet of original at exp.
(6) Adjusting the scanning centerline of the original on the contact glass Make the following adjustment when there is a regular error between the centerlines of the copy image and original. No. 120 No. 126 (p. 3-3-7) Caution: • When performing this adjustment, all the above maintenance items must be executed in the order indicated.
(7) Adjusting the scanning start position of the original on the contact glass Perform the following adjustment when there is a regular error between the leading edges of the copy image and original. No. 110 No. 115 No. 106 No. 116 No.
(8) Adjusting the scanning end position of the original on the contact glass Perform the following adjustment when there is a regular error between the trailing edge of the copy image and original. No. 110 No. 115 No. 106 No. 111 No.
(9) Adjusting the magnification Perform the following adjustment if the magnification in the main or auxiliary scanning direction is not correct. No. 110 No. 115 No. 104 No. 111 No. 116 (p. 3-3-8) (p. 3-3-9) No. 106 (p. 3-3-22) (p. 3-3-23) Caution: When performing this adjustment, all the above maintenance items must be executed in the order indicated.
(10) Adjusting the right and left margins Adjust the printing start or end position in the main scanning direction when the right or left margin is not correct. Precaution: Adjust and make a test copy for each size of paper. Procedure Left margin Right margin...
3-3-4 Imaging unit section (1) Detaching and refitting the drum and the cleaning blade (reference) Perform the following steps when cleaning or replacing the drum and replacing the clean- ing blade. Precautions • Avoid direct sunlight and strong lighting when detaching and refitting the drum. •...
Page 224
Removing the drum 5. Remove the two rear screws holding the drum shaft, and the shaft. Remove the drum from the IU housing. 6. Replace or clean the drum. Orient the drum correctly during reassembly. IU housing Drum shaft Rear Drum Front Figure 3-3-32 Detaching the drum...
Page 225
9. Remove the three screws holding the cleaning blade and detach the blade from the IU housing. 10. Replace the cleaning blade. Caution: During replacement, apply powder to the new cleaning blade. Replace the cleaning unit front, rear and lower seals at the same time. 11.
(2) Cleaning the drum Clean the drum as follows when an image problem occurs or if the drum is dirty. Precautions • Avoid direct sunlight and strong light when cleaning the drum. • Dust in the air and from the cleaning pad may damage the drum during operation. Avoid working in dusty places.
3-3-5 Transfer section (1) Detaching and refitting the transfer roller Take the following steps when the transfer roller is to be cleaned or replaced. Procedure 1. Open the right side cover. 2. Remove the four screws and the transfer wire holding the transfer roller assembly, and then the assembly.
3-3-6 Fixing and eject section (1) Detaching the fixing unit Take the following steps when cleaning, inspecting or replacing parts in the fixing unit. Procedure 1. Turn the main switch off. 2 . Detach the right, left, front, tray and rear covers. Caution: If the memory board (optional) is attached, remove it before detaching the rear cover.
Page 229
5. Remove the 3-pin connector of safety switch 3, the 2-pin connector of the fixing unit thermistor, the 3-pin connector of the eject switch, and the two 1-pin connectors of the fixing heater. 6. Remove the four screws holding the fixing unit on the machine right, and then remove the unit from the machine.
(2) Replacing the fixing heater Take the following steps when replacing the fixing heater. Procedure 1. Remove the fixing unit felt. 2. Remove the two screws holding the fixing unit cover, and then the cover. 3. Remove the 1-pin connector of the fixing heater from fixing unit thermostat 1. 4.
(3) Replacing the fixing unit thermistor Take the following steps when replacing the fixing unit thermistor. Procedure 1. Remove the two screws holding the fixing unit cover, and then the cover. 2. Remove the screw holding the fixing unit thermistor, and then the thermistor. 3.
(4) Replacing fixing unit thermostats 1 and 2 Take the following steps when replacing fixing unit thermostats 1 and 2. Caution: Use the specified thermostat for replacement. Do not substitute a simple wire or similar; otherwise, the machine will be seriously damaged. Procedure 1.
(5) Detaching and refitting the heat and press rollers and the heat roller separa- tion claws Take the following steps when cleaning or replacing the heat and press rollers and the heat roller separation claws. Procedure 1. Remove the fixing heater (see page 3-3-33). 2.
Page 234
Detaching the press roller 7. Remove the front and rear bearings and the press roller. Bearing Press roller Bearing Figure 3-3-44 Detaching the press roller Detaching the heat roller separation claws 8. Detach the separation claw springs from the catches to remove all the four heat roller separation claws.
3-3-7 DF (1) Detaching and refitting the DF forwarding pulley Clean or replace the DF forwarding pulley as follows. Procedure 1. Open the DF cover. 2. Remove the two screws holding the DF cover and then the cover. 3. Remove the E-ring and then the DF forwarding pulley from the forwarding pulley shaft.
(2) Detaching and refitting the DF original feed pulley Clean or replace the DF original feed pulley as follows. Procedure 1. Open the DF cover. 2. Remove the two screws holding the DF cover and then the cover. 3. Remove the screw and DF rear cover (see Figure 3-3-48). 4.
(3) Detaching and refitting the DF separation pulley Clean or replace the DF separation pulley as follows. Procedure 1. Open the DF cover. 2. Remove the two screws holding the DF cover and then the cover. 3. Remove the screw holding the DF rear cover and then the cover. 4.
Page 238
7. Remove the stop ring and then the housing coupling. 8. Remove the front and rear pins and then the DF upper housing. 9. Remove the two screws and then the DF original feed guide. DF original feed guide DF lower housing Stop ring DF upper housing Housing coupling...
Page 239
10. Remove the two stop rings and bushings from the front and rear of the separation pulley shaft. 11. Remove the E-ring and pin and detach the DF separation pulley from the shaft. 12. Clean or replace the DF separation pulley. 13.
(4) Adjusting the copy center line when the sheet-through DF is used Perform the following adjustment if there is a regular error between the centers of the original and copy image when the sheet-through DF is used. No. 120 No. 127 (p.
(5) Adjusting the scanning start position when the sheet-through DF is used Perform the following adjustment if there is a regular error between the leading edges of the original and the copy image when the sheet-through DF is used. No. 110 No.
(6) Adjusting the scanning end position when the sheet through DF is used Perform the following adjustment if there is a regular error between the trailing edges of the original and copy image when the sheet-through DF is used. No. 110 No.
(7) Adjusting magnification Perform the following adjustment if magnification is not correct when the sheet-through DF is used. Procedure Main scanning direction Start Enter maintenance mode. Enter 400 with the numeric keys Auxiliary and press the start key. scanning direction Press the start key.
3-3-8 Others (1) Detaching and refitting the waste toner tank Replace the waste toner tank when the message display shows “Replace Waste Toner Tank”. Procedure 1. Turn the main switch off . 2 . Remove the rear cover (two screws). Caution: If the memory board (optional) is attached, remove it before detaching the rear cover.
Page 245
CONTENTS 3-4 PCB Initial Settings 3-4-1 Replacing the main PCB ..............3-4-1 3-4-2 Upgrading the firmware in the FLASH ROM (main PCB) ....3-4-4 3-4-3 Replacing the engine PCB ..............3-4-7 3-4-4 Adjustment-free variable resisters (VR) ..........3-4-8 3-4-5 Updating the firmware on the printer board ........3-4-9 1-1-23...
3-4-1 Replacing the main PCB Before and after replacing the main PCB, perform the steps below. Main PCB replacement requires the following tools: Flash tool assembly (P/N 35968010) Main ROM IC1 (P/N 2AA2935X) Main ROM IC2 (P/N 2AA2936X) Important: Be sure to use the latest versions (the one with the largest number for the last digit X of the part number) of main ROMs IC 1 and 2.
Page 247
7. Remove the blanking cover from the rear of the copier and insert the flash tool assembly into the top slot. Flash tool assembly Blanking cover Figure 3-4-2 8. Insert the power plug and turn the main switch on. FLASH PUSH START 9.
Page 248
11. Turn the main switch off. 12. Remove the flash tool assembly and refit the blanking cover. 13. Turn the main switch on. 14. Enter the maintenance mode. 15. Execute function No. 604. 16. Execute function No. 000 to output the own-status report. 17.
3-4-2 Upgrading the firmware in the FLASH ROM (main PCB) Perform the steps below when upgrading the firmware in the FLASH ROM (main PCB). Firmware upgrading requires the following tools: Flash tool assembly (P/N 35968010) Main ROM IC1 (P/N 2AA2935X) Main ROM IC2 (P/N 2AA2936X) Important: Be sure to use the latest versions (the one with the largest number for the last digit X of the part number) of main ROMs IC 1 and 2.
Page 250
6. Remove the blanking cover from the rear of the copier and insert the flash tool assembly into the top slot. Flash tool assembly Blanking cover Figure 3-4-4 7. Insert the power plug and turn the main switch on. FLASH PUSH START 8.
Page 251
11. Remove the flash tool assembly and refit the blanking cover. 12. Turn the main switch on. 13. Enter the maintenance mode. 14. Execute function No. 602. 15. Execute function No. 390. 16. Execute function No. 000 to output the own-status report. 17.
3-4-3 Replacing the engine PCB Perform the following procedure when replacing the engine PCB. Caution: Before replacing the engine PCB, be sure that toner empty has not been de- tected or the toner sensor output voltage has not reached the no-copying level. Reset, if necessary.
3-4-4 Adjustment-free variable resisters (VR) The variable resistors listed below are set at the factory prior to shipping and cannot be adjusted in the field. • High-voltage transfer PCB: VR101, VR201, VR301, VR 401 3-4-8...
3-4-5 Updating the firmware on the printer board Perform the steps below when updating the firmware on the printer board. Firmware updating requires the following tools: PC (DOS) Parallel cable File to be downloaded Firmware Procedure Important: Copy the file to be downloaded and firmware to the PC hard disk before starting this procedure.
Page 255
3. Remove the eight screws securing the printer board inner cover. Printer board inner cover Figure 3-4-6 4. Connect the PC to the printer board using the parallel cable. 5. Connect the power plug to the wall outlet. 6. Turn the copier main switch on and wait until the machine stabilizes. When the main switch is turned on, the LED on the printer board lights orange.
Page 256
7. At the DOS prompt on the PC, enter “copy dnload/b lpt1:” using the PC keyboard. 8 Press the return key. 9. When the LED flashes green, turn the copier main switch off. 10. Turn the copier main switch on and wait until the flashing green LED stays on. 11.
3-5-1 Self-diagnosis (1) Self-diagnostic function This unit is equipped with a self-diagnostic function. When it detects a problem with itself, it disables copying and displays the problem as a code consisting of “C” followed by a two- digit number, indicating the nature of the problem. A message, “Call for service.” is also displayed.
Page 259
Self diagnostic codes Remarks Code Contents Check procedures/ Causes corrective measures Operation unit PCB com- The connec- Check the connection of con- munication problem tors of the nectors of the wires between There is a communication wires between the main PCB and operation problem between the main the main PCB PCB.
Page 260
Remarks Code Contents Check procedures/ Causes corrective measures Exposure lamp problem The connec- Check the connection of the The value of the ASIC ad- tors of the connectors of the exposure dress AGCHMAX is 30 or exposure lamp. less when scanning the lamp make white reference data.
Page 261
Remarks Code Contents Check procedures/ Causes corrective measures Main charger output Main charger Check the charger housing problem output leaking. visually and clean it if it is dirty. The MC ALM signal is out- Broken Check the charger wire visually put from the high-voltage charger wire.
Page 262
(2) Error code The error codes are listed on the transmission report, activity report and action list. The codes consist of an error code indication “U” followed by a 5-digit number. The upper three of the five digits indicate general classification of the error and its cause, while the lower two indicate the detailed classification.
Page 263
Table of general classification Error code Description U000 No response or busy after the set number of redials. U001 Transmission was interrupted by a press of the stop/clear key. U002 Reception was interrupted by a press of the stop/clear key. U003 Recording paper on the destination unit has run out during transmis- sion.
Page 264
Error code Description U022 The host center tried to specify the relay but failed because the specified telephone number was not registered at the relay center. Or, the relay center received a request for relay broadcast, but failed to broadcast because the specified telephone number was not registered at the relay center.
Page 265
Error code Description U045 Encrypted reception was interrupted because of a mismatch in encryption keys. U050 In total page numbering mode, set number of pages and number of pages actually sent did not agree. U051 Password check transmission was interrupted because the author- ized ID or telephone number did not agree.
Page 266
Table of detailed classification: Errors corresponding to error code U004XX (interrupted phase B) Error code Description U00420 Relay request was received from the host center but interrupted because of a mismatch in authorized ID or telephone number. U00430 Confidential or reverse polling request was received but interrupted because of a mismatch in authorized ID or telephone number on the transmitting unit.
Page 267
Table of detailed classification: Errors corresponding to error code U006XX (problem on the unit) Error code Description U00600 DF cover is open. U00601 Document jam or the document length exceeds the maximum. U00602 Image scanning section problem. U00603 No document feed. U00610 Right side cover is open.
Page 268
Table of detailed classification: Errors corresponding to error code U008XX (page transmission error) Error code Description U00800 Page transmission error occurred because of reception of a RTN or PIN signal. U00810 Page transmission error reoccurred after retry of transmission in ECM mode.
Page 269
Table of detailed classification: Errors corresponding to error code U010XX (G3 transmission) Error code Description U01000 FTT signal was received for a set number of times after TCF signal transmission at 2400 bps. Or, RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400 bps.
Page 270
Error code Description U01021 No relevant signal was received after transmission of an EOR.Q signal, and the preset number of command retransfers was ex- ceeded (ECM). U01022 No relevant signal was received after transmission of an RR signal, and the preset number of command retransfers was exceeded (ECM).
Page 271
Error code Description U01047 A DCN or other inappropriate signal was received after transmission of an EOP signal. U01048 A DCN signal was received after transmission of a PRI-EOP signal. U01049 A DCN signal was received after transmission of a CNC signal (between units of our make).
Page 272
Table of detailed classification: Errors corresponding to error code U011XX (G3 reception) Error code Description U01100 Function of the unit differs from that indicated by a DCS signal. U01101 Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. U01102 DTC (NSC) signal was received when no transmission data was in the unit.
Page 273
Error code Description U01141 A DCN signal was received after transmission of a DTC signal. U01142 A DCN signal was received after transmission of a DCS or NSS signal. U01143 A DCN signal was received after transmission of an FTT signal. U01144 A DCN signal was received after transmission of a CFR signal.
Page 274
Table of detailed classification: Errors corresponding to error code U017XX (V.34 transmission) Error code Description U01700 A communication error occurred in phase 2 (line probing). U01720 A communication error occurred in phase 4 (modem parameter exchange). U01721 Operation was interrupted due to the absence of a common communication speed between units.
Page 275
CONTENTS 3-6 Troubleshooting 3-6-1 Image formation problems ..............3-6-1 (1) No image appears (entirely white)..........3-6-3 (2) No image appears (entirely black)..........3-6-4 (3) Image is too light................. 3-6-5 (4) Background is visible..............3-6-5 (5) A white line appears longitudinally..........3-6-6 (6) A black line appears longitudinally.
Page 276
(5) Operation unit PCB ..............3-6-32 (6) NCU PCB .................. 3-6-33 3-6-4 Electrical problems ................3-6-35 • Main body ..................3-6-35 (1) The machine does not operate when the main switch is turned on................... 3-6-35 (2) The drive motor does not operate..........3-6-35 (3) The scanner motor does not rotate.
Page 277
(5) Multiple sheets of paper are fed at one time......3-6-44 (6) Paper jams................3-6-44 (7) Toner drops on the paper conveying path......... 3-6-45 (8) Abnormal noise is heard............3-6-45 • DF ....................3-6-46 (1) No original feed................. 3-6-46 (2) An original jams.
3-6-1 Image formation problems (1) No image appears (2) No image appears (3) Image is too light. (entirely white). (entirely black). See page 3-6-3. See page 3-6-4. See page 3-6-5. (4) Background is visible. (5) A white line appears (6) A black line appears longitudinally.
(13) Paper creases. (14) Offset occurs. (15) Image is partly missing. See page 3-6-10. See page 3-6-10. See page 3-6-11. (16) Fixing is poor. (17) Image is out of focus. (18) Image center does not align with the original center. See page 3-6-11.
Page 280
(1) No image appears Causes (entirely white). 1. No transfer charging. 2. No developing bias voltage is output. Causes Check procedures/corrective measures 1. No transfer charging. A. Broken transfer wire. Repair or replace the wire. B. Poor contact in the high-voltage Check for continuity across the terminals.
Page 281
(2) No image appears Causes (entirely black). 1. Exposure lamp fails to light. 2. No main charging. Causes Check procedures/corrective measures 1. Exposure lamp fails to light. A. The connector terminals of the Check for continuity across the terminals. If exposure lamp make poor none, replace the terminals.
Page 282
(3) Image is too light. Causes 1. Misadjusted exposure level. 2. Insufficient toner. 3. Deteriorated developer. 4. Dirty or deteriorated drum. Causes Check procedures/corrective measures 1. Misadjusted exposure level. Adjust exposure level (see page 3-2-49). 2. Insufficient toner. If the display shows the message requesting toner replenishment, replace the cartridge.
Page 283
(5) A white line appears Causes longitudinally. 1. Dirty or flawed charger wire. 2. Foreign matter in the imaging unit. 3. Flawed drum. Causes Check procedures/corrective measures 1. Dirty or flawed charger wire. Clean the charger wire or, if it is flawed, replace it.
Page 284
(7) A black line appears Causes laterally. 1. Flawed drum. 2. Dirty developing section in the imaging unit. Causes Check procedures/corrective measures 1. Flawed drum. Replace the drum (see page 3-3-26). 2. Dirty developing section in the Clean the developing section in the imaging imaging unit.
Page 285
(9) Black dots appear on Causes the image. 1. Dirty or flawed drum. 2. Deformed or worn cleaning blade. Causes Check procedures/corrective measures 1. Dirty or flawed drum. Clean the drum or, if it is flawed, replace it (see page 3-3-26). 2.
Page 286
(11) The leading edge of Causes the image is consist- 1. Misadjusted scanning start position for the original ently misaligned with on the contact glass. the original. Causes Check procedures/corrective measures 1. Misadjusted scanning start Readjust the scanning start position for the position for the original on the original on the contact glass (see page 3-3- contact glass.
Page 287
(13) Paper creases. Causes 1. Paper curled. 2. Paper damp. Causes Check procedures/corrective measures 1. Paper curled. Check the paper storage conditions. 2. Paper damp. Check the paper storage conditions. (14) Offset occurs. Causes 1. Defective cleaning blade. Causes Check procedures/corrective measures 1.
Page 288
(15) Image is partly missing. Causes 1. Paper damp. 2. Paper creased. 3. Drum condensation. 4. Flawed drum. Causes Check procedures/corrective measures 1. Paper damp. Check the paper storage conditions. 2. Paper creased. Replace the paper. 3. Drum condensation. Clean the drum (see page 3-3-29). 4.
Page 289
(17) Image is out of focus. Causes 1. Defective image scanning unit. Causes Check procedures/corrective measures 1. Defective image scanning unit. Replace the image scanning unit. (18) Image center does not Causes align with the original 1. Misadjusted image center line. center.
Page 290
(19) Image is not square. Causes 1. Squareness adjusted (laser scanner unit positioned) incorrectly. 2. Image scanning unit positioned incorrectly. Causes Check procedures/corrective measures 1. Squareness adjusted (laser Adjust the squareness (installation position scanner unit positioned) incor- of the laser scanner unit; see page 3-3-18). rectly.
Page 291
(20) There is a regular error Causes between the centers of 1. Misadjusted DF center line. the original and copy image when using the sheet-through DF. Causes Check procedures/corrective measures 1. Misadjusted DF center line. Readjust the DF center line when using the sheet-through DF (see page 3-3-43).
3-6-2 Paper misfeeds • Main body Problem Causes/check procedures Corrective measures A piece of paper torn from copy Check visually and remove it, if A paper jam in paper is caught around the reg- any. the paper feed istration switch. or conveying Defective registration switch.
Page 293
Problem Causes/check procedures Corrective measures Check if the paper feed clutch Check and repair if necessary. A paper jam in malfunctions. the drawer is Electrical problem with the pa- See page 3-6-37. indicated dur- per feed clutch. ing copying. Check if the bypass paper feed Check and replace the de- A paper jam in pulley is deformed.
Page 294
Problem Causes/check procedures Corrective measures Check if the heat roller separa- Clean or replace the heat roller A paper jam in tion claws are extremely dirty or separation claws (see page the eject sec- deformed. 3-3-36). tion is indi- Check if the upper eject pulley Check and repair if necessary.
• DF Problem Causes/check procedures Corrective measures A piece of paper torn from an Check visually and remove it, if An original original is caught around the DF any. jams in the DF timing switch. simultane- Defective DF timing switch. With 5 V DC present at ously when CN13-17 on the engine PCB of...
3-6-3 PCB terminal voltages Precautions • When handling the circuit boards, do not touch the components with bare hands. • ICs can be damaged by static discharges. If a PCB contains ICs, do not touch the ICs, cable connectors or edge connectors. •...
Page 297
Terminals (CN) Voltage Remarks 24 V DC 24 V DC supply for EPCB, output 24 V DC 24 V DC supply, input 24 V DC 24 V DC supply for EPCB, output 24 V DC 24 V DC supply for EPCB, output 5 V DC 5 V DC supply for EPCB, output 5 V DC...
Page 299
Terminals (CN) Voltage Remarks 5/0 V DC (pulse) EPCB control signal, input (SVCLK) 5/0 V DC (pulse) EPCB control signal, input (SVD0) 5/0 V DC (pulse) EPCB control signal, input (SVD1) 5/0 V DC (pulse) EPCB control signal, input (SVD2) 5/0 V DC (pulse) EPCB control signal, input (SVD3) 5/0 V DC (pulse)
Page 300
Terminals (CN) Voltage Remarks 1-12, 14 NCUPCB analog signal, input (MODTXD) 2-19, 20 5/0 V DC (pulse) NCUPCB control signal, output (DCCUT L)* NCUPCB control signal, output (EARTM L)* 2-19, 20 5/0 V DC (pulse) NCUPCB control signal, output (KMUTE)* 2-10 2-19, 20 5/0 V DC (pulse)
Page 302
Terminals (CN) Voltage Remarks 24 V DC 24 V DC supply, input 24 V DC 24 V DC supply for PSPCB, output 24 V DC 24 V DC supply, input 24 V DC 24 V DC supply, input 21-1 5 V DC 5 V DC supply, input 21-1 5 V DC...
Page 303
Terminals (CN) Voltage Remarks 21-1 5/0 V DC (pulse) BYPPSSW (1) return signal, input 21-1 5/0 V DC (pulse) BYPPSSW (2) return signal, input 21-1 5/0 V DC (pulse) BYPPSSW (3) return signal, input 24 V DC 24 V DC supply for HVTPCB, output 0/17.7 V DC HVTPCB (MC) on/off, output 0/15.7 V DC...
Page 304
Terminals (CN) Voltage Remarks 12-1 12-5, 6 24 V DC 24 V DC supply for MOTPCB, output 12-2 12-5, 6 24 V DC 24 V DC supply for MOTPCB, output 12-3 12-4 5 V DC 5 V DC supply for MOTPCB, output 12-7 12-5, 6 5/0 V DC (pulse)
Page 305
Terminals (CN) Voltage Remarks 16-7 16-8 5/0 V DC (pulse) CCDPCB control signal, output (CCDCLK2) 16-9 16-10 5/0 V DC (pulse) CCDPCB control signal, output [ROG (SH)] 16-11 16-12 5/0 V DC (pulse) CCDPCB control signal, output [S/H (SP1)] 16-13 16-14 5/0 V DC (pulse) CCDPCB control signal, output (CP1)
Page 306
Terminals (CN) Voltage Remarks 18-27 18-22 0/5 V DC STFSW2* on/off, input 18-28 18-22 0/5 V DC STFSW3* on/off, input 18-29 18-22 5/0 V DC (pulse) STMOTPCB* STDM drive pulse signal, output 19-1 21-1 5/0 V DC (pulse) MPCB control signal, output (SVCLK) 19-3 21-1 5/0 V DC (pulse)
(4) Motor PCB E C B 494VO BD 3 TR1 R1 E C B LS07 LS04 • • STK8711BMK4 J12 CON1 3592814 REV : 1 3-6-30...
Page 308
Terminals (CN) Voltage Remarks 5/0 V DC DFM/SM selection signal, input (MOTSEL) Motor control voltage, input (SMREF) 5/0 V DC (pulse) Motor coil energization pulse signal, input (MOT _B) 5/0 V DC (pulse) Motor coil energization pulse signal, input (MOT B) 5/0 V DC (pulse) Motor coil energization pulse signal, input (MOT _A)
(5) Operation unit PCB Terminals (CN) Voltage Remarks 24 V DC 24 V DC supply from MPCB, input 5 V DC 5 V DC supply from MPCB, input 5/0 V DC (pulse) MPCB control signal, input (SCLK) 5/0 V DC (pulse) MPCB control signal, input (COM) 5/0 V DC (pulse) MPCB control signal, output (STATUS)
(6) NCU PCB 120 V specifications .PC1 – MCN3 MCN2 MCN1 Vout+ Vout– 230 V specifications MCN1 MCN2 3-6-33...
Page 311
Terminals (CN) Voltage Remarks 1-19, 20 5/0 V DC (pulse) MPCB control signal, output (ONHOOK1 L) 1-19, 20 5/0 V DC (pulse) MPCB control signal, output (ONHOOK2 L) 1-19, 20 5/0 V DC (pulse) MPCB control signal, input (TELSEL L)* MPCB control signal, input (KCMCNT)* 1-19, 20 5/0 V DC (pulse)
3-6-4 Electrical problems • Main body Problem Causes Check procedures/corrective measures No electricity at the Measure the input voltage. The machine power outlet. does not oper- The power cord is Check the contact between the power plug ate when the not plugged in and the outlet.
Problem Causes Check procedures/corrective measures Broken scanner Check for continuity across the coil. If none, The scanner motor coil. replace the scanner motor. motor does Poor contact in the Check for continuity across the connector not rotate. scanner motor con- terminals.
Page 314
Problem Causes Check procedures/corrective measures Broken cooling fan Check for continuity across the coil. If none, Cooling fan motor 2 coil. replace cooling fan motor 2. motor 2 does Poor contact in the Check for continuity across the connector not rotate. cooling fan motor 2 terminals.
Problem Causes Check procedures/corrective measures Broken registration Check for continuity across the coil. If none, The registra- clutch coil. replace the registration clutch. tion clutch Poor contact in the Check for continuity across the connector does not oper- registration clutch terminals.
Problem Causes Check procedures/corrective measures (13) Broken wire in the Check for continuity across the heater. If The fixing fixing heater. none, replace the fixing heater (see page heater does 3-3-33). not turn on Fixing unit thermo- Check for continuity across each thermostat. (C60).
Page 317
Problem Causes Check procedures/corrective measures (16) Broken transfer See page 3-6-3. Transfer wire. charging is not Poor contact in the performed high-voltage trans- (C52). former PCB con- nector terminals. Defective main PCB. Defective engine PCB. Defective high- voltage transformer PCB. (17) Poor contact in the Check the developing bias wire.
Page 318
Problem Causes Check procedures/corrective measures (19) Original is not Check the original and set it correctly. The original placed correctly. size is not Poor contact in the Check for continuity across the connector detected cor- original size switch terminals. If none, replace them. rectly.
Problem Causes Check procedures/corrective measures (23) A piece of paper Check and remove if any. A paper jam is torn from copy pa- indicated on per is caught the message around the regis- display imme- tration switch or diately after eject switch.
Page 320
• DF Problem Causes Check procedures/corrective measures Broken DF motor Check for continuity across the coils. If none, The DF motor coil. replace the DF motor. does not oper- The connector ter- Check for continuity across the connector ate. minals of the DF terminals of the DF motor.
3-6-5 Mechanical problems • Main body Problem Causes/check procedures Corrective measures Check if the paper feed pulley If dirty, clean with isopropyl al- No primary or bypass paper feed pulley is cohol. paper feed. dirty with paper powder. Check if the paper feed pulley Replace any deformed or worn or bypass paper feed pulley is pulley (see page 3-3-3, 4).
Page 322
Problem Causes/check procedures Corrective measures Check if the contact between If there is any problem, repair. Paper jams. the right and left registration rollers is correct. Check if the fixing unit front Repair or replace. guide is deformed. Check if the fixing unit upper Repair or replace.
Page 323
• DF Problem Causes/check procedures Corrective measures The surfaces of the DF forward- Clean with isopropyl alcohol if No original ing pulley or DF separation pul- they are dirty. feed. ley are dirty with paper powder. An original outside the specifi- Use an original conforming to An original cations is used.
Page 326
Timing chart No. 1 From main switch on to stabilization MSW: ON Secondary stabilization 165°C/329°F fixing temperature Primary stabilization 130°C/266°F fixing temperature 1.5 s CN1-4 DB REM CN8-9 100 ms 100 ms CN2-1 5 – 15 s Full speed Half CFM1 CN8-17 30 –...
Page 327
Timing chart No. 2 Printing the image onto a sheet of paper fed from the drawer or bypass table START KEY Chatter removal 100 ms 20 ms × 4 50 ms CN17-3 MSYNC CN17-1 CN2-2 100 ms At least 500 ms and after the laser diode has been turned on. DB REM CN8-9 50 ms ×...
Page 328
Timing chart No. 3 Initial operation of the DF and scanner MSW: ON Fwd. rotation CN12-7– CN12-12 992 P Rev. rotation 40 ms 1000 P Fwd. rotation CN12-7– CN12-12 800 P Rev. rotation 40 ms CN14-1– CN14-2 1000 ms SHPSW CN13-7 3-7-3 PointSource Ai1810F...
Page 329
Timing chart No. 4 Scanning operation 1: original placed on the contact glass SCAN signal 560 – Fwd. SM CN12-7 – 800 P 992 P CN12-12 Rev. 100 ms 40 ms 2500 P EL CN14-1 CN14-2 20 ms 50 ms 120 ms SVSYNC During scanning: 446 –...
Page 330
Timing chart No. 5 Scanning operation 2: original placed on the DF Scan signal 560 – Fwd. rotation 800 P SM CN12-7– 992 P CN12-12 58 – 154 P Rev. rotation 150 P 2500 P Fwd. rotation CN12-7– CN12-12 Rev. rotation 50 ms CN14-1–...
Page 331
Power source PCB (120 V area) F101 D101 FB102 +24 V R103 2 CN3 +24 V IN F102 3 CN3 C104 R106 +24 V D103 F103 4 CN3 C101 +24 V 5 CN3 Q101 PC1_2 NTH1 6 CN3 +5 V C202 R201 7 CN3 FB201...
Page 332
Power source PCB (230 V area) F101 D101 FB102 +24 V R103 2 CN3 +24 V IN F102 3 CN3 C104 R106 +24 V D103 F103 4 CN3 C101 +24 V 5 CN3 Q101 PC1_2 NTH1 6 CN3 +5 V C202 R201 7 CN3 FB201...
Page 374
NCU PCB (120 V area) MCN1-3 CN1-4 PLSDIL L MCN1-4 OUT1 CN1-1 ONHOOK1 L ACIN CN1-2 ONHOOK2 L OUTAC OUT2 ACOUT IC3b CN1-12 RXIN _ N EXTEL1 MCN2-3 CN1-7 MODTXD EXTEL2 MCN2-4 CN1-19 TEL L1 CN1-5 MODRXD CN1-20 MCN3-3 CH1 COM 3 IC2a TEL L2 MCN3-4...
Page 375
NCU PCB (230 V area) OUT1 AC IN MCN1-3 CN1-1 ONHOOK 1 OUT AC MCN1-4 OUT2 ONHOOK 2 CN1-2 AC OUT CN1-3 KCTCNT TR10 CN1-11 OFFHOOK L TTEL 1 MCN1-2 MCN1-5 TTEL 2 IC2a CN1-12 RXIN_H TEL L1 MCN2-3 TEL L2 MCN2-4 ANALOG MPX CN1-5...
Page 377
Connection diagram CORES A to G are for 230V specifications only. +12V LIVE -12V VOLUME ( CN2 ) ( CN3 ) 2 PG 24VIN RELAY 3 H REM 24VIN RY24V 24VIN 4 R REM INLET 24V-2 24VOUT ( CN5 ) PSPCB CORE 24V-3...
Need help?
Do you have a question about the PointSource Ai 1810F and is the answer not in the manual?
Questions and answers