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Table of Contents
Troubleshooting
Related Manuals for Motorola E310
Summary of Contents for Motorola E310
- Page 1 Service Manual Level 3 Preliminary Model E310 CDMA 800, 1900MHz & Analog 800MHz...
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Page 3: Table Of Contents
Contents E310 Introduction……………………………………….. Removing and Replacing the Rear Housing Assy………………… 33 Introduction…………………………….……….. Removing and Replacing the Transceiver brd Assy……………… 35 Product Identification…………………………………. Removing and Replacing the Keypad…………………………… 37 Product Name…………………………………. Removing and Replacing the Flip Cover……………….. Regulatory Agency Compliance…………………. Removing and Replacing the Flip Assembly……………... - Page 4 Contents E310 LED's Circuit…………………………...…………….. Signal Flow…………………………...… Signal Flow W/ Shields……………...… Back Board Layout……………...… Back Board Layout……………...… Parts……………………...………………………… Exploded View Diagram……………...………………. Exploded View Parts List……...…………………….. Accessories……...…………………………………….
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Page 5: Introduction
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on the housing. -
Page 6: Computer Program Copyrights
The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted... -
Page 7: Warranty Service Policy
Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs. -
Page 8: Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. -
Page 9: Specifications
Level 3 Service Manual Specifications Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA/ 869.04 - 893.97 Rx AMPS 824.04 - 848.97 Tx Channel Spacing 50 kHz PCS 30 kHz CDMA/AMPS Channels 1200 PCS... - Page 10 Specifications E310 Receiver Function Specification Adjacent and Alternate Channel 3% BER max at 107 dBm signal; -94 dBm/30 kHz, Desensitization -65 dBm/60 kHz IM (AMPS) Greater than 65 dB January 23, 2004...
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Page 11: Product Overview
The phone provides 32 Embedded ring tones including VibraCall vibrating alert and 32 Downloadable/Customizable iMelody ring tones. The E310 is a single band phone that allows roaming within the CDMA 800 MHz bands. The E310 CDMA phone consists of a main housing assembly and a hinged flip assembly. -
Page 12: Simplified Text Entry
User must subscribe to a caller line identification service through their service provider. Personal Information Management The E310 telephone contains a built in date book with alarm reminders message center and a 100 number capacity phonebook. 3. Network, subscription or service provider dependent feature. Not available in all areas. -
Page 13: General Operation
General Operation Controls, Indicators, and Input/Output (I/O) Connectors The E310 telephones’ controls are on the front and side of the device, and on the keyboard as shown in Figure 1. Indicator icons are displayed on the LCD (see Figure 2). - Page 14 PH.BOOK RECENT Message Waiting Figure 2. E310 Display Icon Indicators Signal Strength Indicator Vertical bars show the strength of the phone’s network connection. You cannot make or receive calls when the “no signal” indicator displays. Digital/Analog Signal Indicator shows weather you are receiving a digital ) or analog ( ) signal.
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Page 15: Ring Style Indicator
W = vibrate Z = vibrate and ring a = silent Alert Settings In addition to preset ring tones, E310 telephones allow the user to download additional ring tones. (Availability is carrier and Network dependant). ® Motorola E310 phones incorporate the VibraCall discreet vibrating alert that avoids disturbing others when a ringing phone is unacceptable. - Page 16 General Operation E310 January 23, 2004...
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Page 17: Circuit Description & Theory Of Operation
E310 6809476A48-O Level 3 Service Manual Theory of Operation Receiver The receiver block consists of front end (RFL6000) and back end (RFR6000). Audio signal processing is all achieved under DSP (Digital Signal Processor) control in the Audio/Logic section with the MSM6050. -
Page 18: Transmitter
E310 032184o Figure 3. Transmitter 800 MHz For the 800 MHz band, IC 103 (RFT6100) provides the Zero-IF transmitter signal path, from analog baseband to RF driver amplifiers. In analog mode, Zero-IF transmitter signals are also used to generate from MSM6050. In digital mode, the I/Q signals are fed to I/Q modulator to provide QPSK. -
Page 19: Synthesizer
Level 3 Service Manual 1900 MHz For the 1900 MHz band, RFT6100 output for PCS provides 1.1dBm of Pout and 58dBc of ACPR to the next stage. After that signal pass through Split SAW band pass filter, F105, whose typical insertion loss is 2.4 dB and 38dB for Rx band rejection. -
Page 20: Control Logic Circuit
Intergrated Interface Interface CODEC TXDAC Receiver CDMA QDSP4000 Interface Processor Vocoder 13K/EVRC CMX/MIDI Control ARM7TDMI Interface Processor KEYPAD / GPIO UART2 JTAG R-UIM Reg. HKADC UART1 GPIO 032187o Figure 4. E310 CDMA 1X Baseband System Block Diagram January 23, 2004... - Page 21 External FLASH/PSRAM (IC201) provides the baseband Processor's MCU program and data memory. The General Control Power IC (IC304) provides the linear voltage regulator and battery charge control. Harness IC (IC300) is Motorola costumed Asic to provide for CE bus Mux and additional GPIO and P-S converter etc.
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Page 22: Pm6000
E310 the MSM6050 device include a CDMA processor, a Digital FM (DFM) processor, QUALCOMM-designed DSP for voice compression, and an ARM® ARM7TDMI microprocessor. To provide an optimized system solution for IS2000 -1X services, the MSM6050 device support 153kbps data rate air interface and also integrates a gpsOne Processor to support GPS one solution. -
Page 23: Accessory Interface
0.15 Ohm. The HKADC AD converter of MSM6000 monitors charging current, that is read and controlled by software. Chargers for E310 are 2 types: mid rate (400mA capable) and full rate (1.5A capable). Those should be recognized by phone at initial insertion. Charger is connected through CE bus connector pin 15(GND), 16 (BATTFDBK_RTS) and 17 (EXT_B+). -
Page 24: Audio Control
E310 • VREG_RF_RX (2.8V) - RFR6000, GPS Filter • VREG_RF_TX (2.85V) - RFT6100, Tx Filter • VREG_SYNTH (2.85V) - VCO Synthesizer • B+ (3.6V) - PA, Backlight LED AUDIO CONTROL CIRCUITRY Audio Line-up The audio routing and gain control will be supported by MSM6050 IC. With the... - Page 25 Level 3 Service Manual 032184o Figure 6. MSM 6050 Transmit Audio Block Diagram A/D converter & Filtering A/D is 13-bit linear two's complement converter. MIC AMP1 and MIC AMP2 gains should be selected to maximize the dynamic range without overloading the A/D (3.63 Vpp max range).
- Page 26 E310 External Microphone Path The External Microphone input is connected to pin 16 of CN300 (AUDIO_IN), the accessory connector for the mobile phone. The path is routed through IC301 to protect ESD and to the AUXIP pin on MSM. This single-ended signal feeds directly to the input MIC select multiplexer without an intervening gain stage.
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Page 27: Mmi (Keypad/Display)
Level 3 Service Manual Codec Rx Gain The Rx audio path contains a programmable gain stage, with a range of +15 dB to -81 dB, before the audio front end of the QDSP4000 and after to the Digital-to- Analog conversion. The QDSP4000 DMA parameter Codec Rx Gain sets the Rx gain. Ear Speaker Path The Ear Speaker is driven by MSM's internal SPKR differential amplifier. - Page 28 E310 by the Baseband processor (MSM6050) through the integrated Keypad Port. Activation of a switch (Keypad or multi control switch) will assert (active low) two array signals that will be decoded by the MSM6050 to determine the active key- press. Key strobe signal is provided from Harness Chip (IC300). Multi key press function is also implemented for BREW service.
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Page 29: Tools And Test Equipment
Used to disassembly the flip assembly 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023. -
Page 30: Disassembly Procedure
E310 Disassembly The procedures in this section provide instructions for the disassembly of a E310 telephone. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD). -
Page 31: Removing And Replacing The Battery
Level 3 Service Manual Disassembly Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. -
Page 32: Removing And Replacing The Antenna
Disassembly E310 Removing and Replacing the Antenna Remove the battery cover and battery as described in the procedures. By hand, rotate the antenna base counterclockwise, as indicated by the red arrows until loose. See Figure 10. Antenna Tube Antenna 032161o Figure 10. -
Page 33: Removing And Replacing The Rear Housing Assy
Level 3 Service Manual Disassembly Removing and Replacing the Rear Housing Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery housing, battery, and antenna as described in the procedures. - Page 34 Disassembly E310 Rear Housing Disassembly Tool Rear Housing Disassembly Tool 032163oRe Figure 12. Removing the Rear Housing Carefully slide the flat end of the disassembly tool along the opening between the back and the front housing to release the latches near the buttons on the sides of the phone and the latch on the top of the phone (see Figure 12).
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Page 35: Removing And Replacing The Transceiver Board Assembly
Level 3 Service Manual Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, antenna, and rear housing assembly as described in the procedures The flexible printed cable (FPC) (flex) is easily damaged. - Page 36 Disassembly E310 Carefully remove the transceiver board from the front housing (See Figure 13B). Transceiver Board Flex Connector Disassembly Tool Plastic Tweezers Transceiver Board 020252o Figure 13. Removing the Transceiver Board January 23, 2004...
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Page 37: Removing And Replacing The Keypad
Level 3 Service Manual Disassembly Removing and Replacing the Keypad Remove the battery cover, battery, antenna, rear housing assembly, and transceiver board assembly as described in the procedures. Use the plastic tweezers to lift the keypad from the front housing as shown in Figure 14. -
Page 38: Removing And Replacing The Flip Cover
Disassembly E310 Removing and Replacing the Flip Cover Slide the flip cover toward the bottom edge of the phone as shown in Figure 15. When the flip cover is completely clear of the flip assembly, lift the flip cover away from the flip assembly. -
Page 39: Removing And Replacing The Flip Assembly
Level 3 Service Manual Disassembly Removing and Replacing the Flip Assembly Remove the battery housing, battery, antenna, rear housing assembly, metal sheath, transceiver board, keypad, and flip cover as described in the procedures. The flex is fragile and easily damaged. Be very careful when passing the flex through the front housing opening. - Page 40 Disassembly E310 Carefully slide the disassembly tool between the flip front housing and the flip assembly to disengage the latch on each side of the flip assembly near the hinge. Use caution when releasing the latch on each side of the flip assembly.
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Page 41: Removing And Replacing The Dispaly Module
Level 3 Service Manual Disassembly Removing and Replacing the Display Module Remove the flip cover and flip assembly, as described in the procedures. Use the disassembly tool to disconnect the flex connector from the display module assembly (see Figure 18A). Carefully, remove the display module retainer clip with the plastic tweezers. - Page 42 Disassembly E310 Lift the flex away from the display module Lift the display module up and out of the flip housing, being careful to not damage or stress the flex connector. To replace, seat the display module back into the flip front housing.
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Page 43: Phone Identification
Personality transfers reproduce the customer's original personalized details such as menu and stored memory such as phone books, or even just program a unit with basic user information such as language selection. E310 telephones use TrueSync® synchronization software to effect a personality transfer. -
Page 44: Troubleshooting
Troubleshooting E310 Troubleshooting Table 2. E310 Telephone: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective. - Page 45 Level 3 Service Manual Troubleshooting Table 2. E310 Telephone: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy b) Microphone defective. Gain access to microphone. Disconnect and substitute a known good microphone. Place a call and verify improvement in transmit signal as heard by called party.
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Page 46: Programming: Software Upgrade & Flexing
Troubleshooting E310 Programming: Software Upgrade and Flexing Contact your local technical support engineer for information about equipment and procedures for flashing and flexing. Related Publications Motorola E310 CDMA User Guide, English SJJN5285A (6809467A45) January 23, 2004... -
Page 47: Troubleshooting Circuits
Antenna, SW & Duplexers Circuit:1 This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... - Page 48 Antenna, SW & Duplexers Circuit:1 This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2...
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Page 49: Rfl6000 Schem
RFL6000 Circuit:2 This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 50: Rfl6000 Circuit
RFL6000 Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 51: Rx Bpf Filters Schem
RX BPF Filters Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 52: Rx Bpf Filters Circuit
RX BPF Filters Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 53: Rfr6000 Schem
RFR6000 Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 54: Rfr6000 Circuit
RFR6000 Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 55: Ref, Osc & Vco Schem
Ref, Osc & VCO Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 56: Ref, Osc & Vco Circuit
Ref, Osc & VCO Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 57: Rft6100 Schem
RFT6100 Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 58: Rft6100 Circuit
RFT6100 Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 59: Tx Filters & Pa's Schem
TX Filters & PA’s Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 60: Tx Filters & Pa's Circuit
TX Filters & PA’s Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 61: Msm Schem
MSM Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 62: Msm Circuit
MSM Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 63: Pm & Charger Schem
PM & Charger Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 64: Pm & Charger Circuit
PM & Charger Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 65: Charger Circuit
Charger Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 66: Harness & Cebus Schem
HARNESS & CEBUS Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 67: Harness & Cebus Circuit
HARNESS & CEBUS Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 68: Audio Circuit
AUDIO Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... - Page 69 AUDIO Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2...
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Page 70: Lcd Connector Schem
LCD CONNECTOR Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 71: Haptic & Led's Schem
HAPTIC & LED’S Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 72: Haptic & Led's Circuit
HAPTIC Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 73: Led's Circuit
LED’S Circuit: This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 74: Signal Flow
Signal Flow This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 75: Signal Flow W/ Shields
Signal Flow W / Shields This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 76: Back Board Layout
This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 77: Back Board Layout
This document is propriety of MOTOROLA and it should be return if not used . Distribution and copies of this document are not allowed with out MOTOROLA approval. BOARD - Ver 3.2... -
Page 78: Parts
Level 3 Service Manual Troubleshooting Exploded View Diagram Figure 20. Exploded View January 23, 2004... -
Page 79: Exploded View Parts List
Troubleshooting E310 Exploded View Parts List Table 3. Exploded View Parts List Item Item Part Number Description Part Number Description Number Number 61-15000-11 Flip external window 37-15000-01 Keypad assembly 01-15013-11 Flip cover Navigation keypad assembly Flip housing screw x4 84-15004-01... - Page 80 Level 3 Service Manual Troubleshooting Table 4. Accessories (Continued) Description Part Number Silver Headset AAYN4264 Next Gen. Retractable Headset SYN9050 Boom Headset SYN8908 Retractable Headset SYN8284 Headset w/ Send/End Button SYN8419 FM Stereo Headset SYN8609B Belt Clip SHN7175 Leather Case SYN9171 Battery 1000 mAh, Silver SHN8061...
- Page 81 Troubleshooting E310 January 23, 2004...
- Page 82 Index Level 3 Service Manual Index E310 6809476A48-O menu structure 15 alert settings 15 antenna, removing and replacing 32 names product 5 battery charge indicator 15 function 15 operation 13 removing 31 alert settings 15 battery housing battery 15 removing 31...
- Page 83 Index E310 battery 15, 31 battery housing 31 flip assembly 39 keypad 37 rear chassis assembly 33 transceiver board assembly 35 replacement parts ordering 8 replacing antenna 32 battery 31 flip assembly 39 keypad 37 rear chassis assembly 33 transceiver board assembly 35...
- Page 85 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. 2003 Motorola, Inc. All rights reserved. Personal Communications Sector, 600 North U.S Hwy 45...
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