Related Manuals for zioxi onView
Summary of Contents for zioxi onView
- Page 1 User Guide © zioxi Limited 18-Mar-18...
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Page 2: Table Of Contents
Timed Charge .......................... 9 Smart Charge .......................... 1 0 Auto Timed Charge ........................ 1 0 Auto Smart Charge ........................ 1 2 Auto Green Charge ........................ 1 3 Sleep Mode ........................... 1 4 Moving a Trolley ........................... 1 5 WiFi Setup ............................ 1 6 Admin mode .......................... 2 0 onView Web App .......................... 2 1 Appendix 1 – onView Charging Trolley and Cabinet Troubleshooting guide ....... 2 2 © zioxi Limited 18-Mar-18... -
Page 3: Warning And Safety Instructions
Warning and Safety Instructions Technical Safety Ø Maintenance and repairs should only be carried out by a suitable qualified, competent and manufacturer approved person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous and the manufacturer will not be held liable. Ø Before use, check the appliance for visible signs of damage. Do not attempt to use a damaged appliance. Ø Use only the supplied mains lead with the correct IEC connector to connect the appliance to the mains electricity supply. Ø Never open the casing of any internal electrical component or appliance. Tampering with electrical connections or components and mechanical parts is highly dangerous to the user and can cause operational faults. Ø While the appliance is under guarantee, repairs should only be undertaken by a service technician authorized by the manufacturer, otherwise the guarantee will be invalidated. Ø During any maintenance and repair work the appliance must be disconnected from the mains supply. Correct Use Ø Always switch off the appliance at it’s external mains power socket before unplugging or moving. Health & Safety Best Practice advice is to wait 1 or 2 seconds after switching off the appliance before unplugging the lead from the wall socket. Ø The appliance is designed for use with lower power mobile computing devices Ø Always use the appliance on a clear and level surface Ø Do not place heavy objects on the appliance Ø Do not sit on the appliance Ø... -
Page 4: Overview
Overview The zioxi range of onView Charging Trolleys and Cabinets provide a means of storing, securing, moving and charging sets of mobile devices such as phones, tablets, Chromebooks and laptops. The onView Charging Trolley controls include 3 local charging options – Continuous Charge, Timed Charge (for a set period of time) and Smart Charge (where charging is switched off when all devices are fully charged). Smart Charge requires a regular, but not necessarily continuous connection to the zioxi onView web app via WiFi. Other charging options such as charging on a schedule and /or utilizing green energy are also available via the onView web app. There is an integrated thermal cut out and automatic restart. Following any power outage an onView enabled trolley or cabinet will automatically resume charging. zioxi onView Charging Trolleys are fitted with a microprocessor control system which includes the capability of remote web based monitoring and control using zioxi onView. Connecting to the trolley with the onView web app provides a much increased set of functionality including: • view current status information such as lock state, mains power connection, charging status, mobile device numbers, asset information and location on a map • edit trolley settings such as Timed Charge period, Smart Charge schedules, trolley name and local access controls • send remote instructions such as start charging, operate to an automatic schedule, Green Charge and reset • receive email & dashboard alerts and trigger actions based on your own rule conditions such as alarms for out of hours access, mains not plugged just before the end of day, potential fault, devices missing or charging complete • review usage history including how much the trolley has been used, how long it is on charge each day, when was the last charge and is it being locked daily • update the trolley software with on-going functionality enhancements and updates • remote diagnosis of issues and faults with the help of zioxi engineers With a zioxi onView Charging Trolley you can set up an automatic charging schedule which only charges when devices need charging, which optimizes the use of Green energy and emails you when it’s finished. It can also warn you if it’s not plugged in or the door isn’t locked when it should be and there are less devices plugged in and charging than you’d expect. Using zioxi onView requires the trolley’s WiFi connection to be configured to one or more WAPs using the local Admin function and also requires set-up and licencing to be arranged via the zioxi team. The full functionality available via onView is described separately in the onView... -
Page 5: Charging Trolley Controls Diagram
Charging Trolley Controls Diagram © zioxi Limited 18-Mar-18... -
Page 6: Starting Up The Charging Trolley
Starting Up the Charging Trolley Plug the trolley into a mains power socket. Initially the screen will display the zioxi logo, followed by the Restart and Standby screens as follows. Product Code Product 0.7.0 V149 20/03/18 V1 Rev 3/7 Rev7 CHGCTV43 ZCTS234567 01:23 For robustness the screen is not a touch screen. There are 4 buttons on the trolley top in front of the screen. The function of each button is displayed on the bottom row of the screen. The main menu screen is reached by pressing the right hand button when the Entry symbol is displayed. ZCTS234567 01:23 The logged out Standby screen will cycle through a several help screens and then turn off once the Display on Time has expired. ZCTS234567 ZCTS234567 01:23 ZCTS234567 01:23 ZCTS234567 01:23 01:23 Once the screen has turned off, it can be woken at anytime by pressing the left hand most button on the trolley top. -
Page 7: Status Indicators
Different languages can be selected for the display screen using the zioxi onView web application or the local Admin menu. Status Indicators The logged in Standby screen header displays the Lock, Power and Wifi status from left to right. ZCTS234567 01:23 The lock symbol will indicate Locked if all locks are closed and Unlocked if one or more locks are open. The mains power symbol indicates the trolley is plugged into a mains supply. The colour of the symbol changes depending on the state of the trolley. White indicates plugged in and not charging, blue indicates Continuous or Timed charging and red, amber & green indicate the state of Smart or Green Charge. If the trolley is not plugged in, a plug with a line through will be displayed. The Wifi symbol will show an empty fan (or a fan with a line through) until the Wifi connection has been set-up. Once a Wifi connection has been established the fan lines should turn blue (to indicate both a Wifi and zioxi cloud service connection). If the fan lines are a dark grey this indicates a Wifi connection only. The number of blue or dark grey fan lines indicates the Wifi signal strength. See the section on Wifi setup for more information. In the bottom left of the screen, the trolley serial number will be displayed (or a Device Name if this has been entered using the zioxi onView web application). The bottom right of the screen will show the time but only once the trolley has been successfully connected to the cloud service. © zioxi Limited 18-Mar-18... -
Page 8: Access Control
Access Control * * * * ZCTS234567 01:23 Trolleys are delivered with the user access control featured disabled. User access control using a 4 digit passcode can be enabled and configured using the zioxi onView web app. If enabled, a user will be prompted to enter a 4 digit code by using the up & down arrows to select a number and then pressing OK to confirm each digit. Once logged in the Menu will be presented. The trolley will automatically logout after a period of inactivity. Main Menu Screen ZCTS234567 01:23 The Main Menu screen presents 4 button options, which are from left to right: • Continuous Charge • Timed Charge • Smart Charge • Exit / Logout The main area of the screen will scroll through several help screens. These help screens can be disabled using the onView web app. After a period of inactivity the screen will turn off. © zioxi Limited 18-Mar-18... -
Page 9: Continuous Charge
ZCTS234567 01:23 ZCTS234567 01:23 ZCTS234567 01:23 ZCTS234567 01:23 ZCTS234567 01:23 ZCTS234567 01:23 Continuous Charge ZCTS234567 01:23 Continuous Charge starts the charging of all connected mobile devices within the trolley. The trolley will go through a soft start cycle progressively turning on power to banks of mobile devices. The mains power icon will turn blue. A time on charge will be displayed. Charging will continue until stopped by a user either locally at the device pressing the Off icon (far right button) or by using the onView web app. If charging is left on indefinitely, the trolley will automatically halt charging and return the trolley to the Main Menu. Timed Charge ZCTS234567 01:23 © zioxi Limited 18-Mar-18... -
Page 10: Smart Charge
Once initiated Timed Charge manages the charging of all connected mobile devices within the trolley for a set period of time. This time period is set to a default time of 3 hours. This default can be changed using the onView web app. The trolley will go through a soft start cycle progressively turning on power to banks of mobile devices. The mains power icon will turn blue. The Timed Charge period will be displayed and will reduce with time. The time period can be increased or reduced using the Up & Down arrows. Charging will continue until the time period has expired and can also be stopped by a user either locally at the device pressing the Off icon (far right button) or by using the onView web app. Smart Charge ZCTS234567 01:23 The Smart Charge function provides power to all mobile devices until the trolley detects that all connected mobile devices are fully charged. Power is then turned off reducing power consumption and prolonging battery life. Once Smart Charge is initiated, the trolley will go through a soft start cycle progressively turning on power to banks of mobile devices. After a warm up period, the trolley will go through a sensing cycle to determine how many devices are plugged in and to calculate the charging parameters. This process requires the trolley to have been regularly Wifi connected and provisioned within the onView web application. If no devices are detected, charging is stopped. Through the charging process the mains power and dial icons will display a red, amber or green colour to indicate the state of charging. Charging is completed once all mobile devices are fully charged and the trolley is then returned to the Menu. Charging can also be stopped by a user either locally at the device pressing the Off icon (far right button) or by using the onView web app. Auto Timed Charge The Auto Timed Charge function is managed using the onView web app. A schedule can be created, edited and then saved to any number of trolleys in one go. A single action can then be used to enable operation of the schedule across all selected trolleys. An Auto Timed Charge © zioxi Limited 18-Mar-18... - Page 11 When an Auto Timed Charge schedule is enabled and operating on a trolley, the following screen will be displayed. ZCTS234567 01:23 The >|On information defines the day and time that charging is next scheduled to start. The >|Off information defines when the current charging cycle will complete. An Auto Timed Charge schedule can be disabled on the trolley by pressing the far right Off button. To avoid the inadvertent halting of a schedule, it maybe helpful to enable local User Access control in order that only logged in staff have the ability to locally disable the schedule. © zioxi Limited 18-Mar-18...
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Page 12: Auto Smart Charge
More information on using schedules to control charging is available in the onView Site Guide found in the support area of the web site once logged in (www.onView.io). Auto Smart Charge The Auto Smart Charge function is managed using the onView web app. A schedule can be created, edited and then saved to any number of trolleys in one go. A single action can then be used to enable operation of the schedule across all selected trolleys. An Auto Smart Charge schedule initiates charging at the defined times and then completes charging automatically when all mobile devices are fully charged. The schedule edit tool allows a user to define any number of Smart Charge start times. When an Auto Smart Charge schedule is enabled the icon will be shown. If Smart Charging is in progress on a trolley, one of the following screens will be displayed. ZCTS234567 ZCTS234567 ZCTS234567 01:23 ZCTS234567 01:23 01:23 01:23 Soft Start Sensing Part Charged Fully Charged © zioxi Limited 18-Mar-18... -
Page 13: Auto Green Charge
When an Auto Smart Charge schedule is enabled but charging is not currently in progress, the trolley can be operated manually or using the onView web app. In this scenario, the screen displayed will vary but there will always be a shown on the trolley screen header bar. This symbol signifies the trolley is still under automatic schedule control in the background, so Smart Charging will start automatically at the next scheduled start time. Other actions such as Timed Charge can be initiated whilst a trolley is under Auto Smart Charge control but the trolley will revert to auto charging at scheduled start times. ZCTS234567 ZCTS234567 01:23 01:23 An Auto Smart Charge schedule can be disabled on the trolley by pressing the far right Off button. To avoid the inadvertent halting of a schedule, it maybe helpful to enable local User Access control in order that only logged in staff have the ability to locally disable the schedule. ZCTS234567 01:23 Auto Green Charge The Auto Green Charge function is managed using the onView web app. The Auto Green Charge schedule can be selected and saved to any number of trolleys in one go. A single action can then be used to enable operation of the schedule across all selected trolleys. An Auto Green Charge schedule automatically initiates charging at the times of day & night when green energy generation is at a peak and then completes charging automatically when all mobile devices are fully charged. The trolley will appear locally and the onView web app as if in Smart Charge mode. This feature is only available in selected countries. © zioxi Limited 18-Mar-18... -
Page 14: Sleep Mode
Sleep Mode The trolley screen is designed to automatically go into Sleep mode if left inactive for a few minutes. The screen will switch off. The device can be woken from Sleep mode by pressing the left hand most button position. If mains power is disconnected the icon will show immediately, followed by the Mains Unplugged warning screen. ZCTS234567 01:23 If the trolley was charging when power was removed, then one of the following greyed out Continuous Charge, Timed Charge, Smart Charge or Auto Charge screens will be displayed for 2 minutes. ZCTS234567 ZCTS234567 ZCTS234567 ZCTS234567 01:23 01:23 01:23 01:23 If power is not restored within 2 minutes, then the trolley will go to sleep and turn the screen off. ZCTS234567 01:23 Once power is restored, the trolley will wake up, the screen will light and charging will resume automatically depending on the mode of charge. Continuous Charge and Timed Charge will resume from where they left off, Smart Charge will re-start a complete charge cycle and Auto Timed / Auto Smart Charge will re-commence operating in accordance with their schedule. © zioxi Limited 18-Mar-18... -
Page 15: Moving A Trolley
Moving a Trolley zioxi trolleys are designed with castors to enable them to be easily moved around & located anywhere inside a building. Before moving a trolley ensure that both locking castors are unlocked first, and then re-engaged once the trolley is re-located. It is also important to switch mains power to the trolley off and then wait 1 or 2 seconds before removing the plug & mains lead from the external socket. Ensure the mains lead and plug are carefully stowed (for example by placing through the handle) before moving the trolley. Trolleys loaded with mobile devices can be heavy items so care needs to be taken when moving them around, especially when encountering door stops and ridges. © zioxi Limited 18-Mar-18... -
Page 16: Wifi Setup
WiFi Setup To establish a WiFi connection between an onView enabled device and one or more WiFi Access Points (WAPs) it is necessary to login to the device’s Admin menu and temporarily establish a WiFi connection between the device (trolley, powerHub, desk etc) and a personal mobile device (smartphone, tablet or laptop). If required for WiFi router provisioning, the device’s MAC address can be found on a label on the rear or base of the device or can be retrieved from the Device Details Technical page within the onView web app. zioxi onView enabled devices support the following WiFi security & encryption types: • None, WEP, WPA, WPA2 • AES, TKIP A future release will support WPA2 Enterprise. “Captive” WiFi security where a user enters credentials into a custom login screen is currently not supported. For onView Charging Trolleys and Cabinets, the Admin screen can be accessed by simultaneously pressing both far left and far right buttons when in the Menu screen. ZCTS234567 01:23 The Admin Passcode entry screen is then presented. The default Admin passcode is 000000. This should be changed after your first login by using the local Admin option 2 (or changed across a number of devices at once using the onView web app once a Wifi & zioxi cloud connection has been established). The code is entered using the up & down arrows to select a number and then OK to confirm and progress to the next number. * * * * ZCTS234567 01:23 © zioxi Limited 18-Mar-18... - Page 17 A green tick will be displayed to signify the correct code. The Admin menu is then presented. ZCTS234567 01:23 If the Wifi empty fan symbol with a line through is displayed on the device screen, then it is necessary first to change the device from Local to Connected mode using option 4 of the Admin menu. This is achieved by selecting the Operate Connected option using the arrow keys, then pressing OK to save and then ESC to return to the Admin menu. To configure Wifi credentials, select Admin menu Wi-Fi Setup (option 6). The screen will then summarise the steps to configure a WAP connection to the trolley. ZCTS234567 01:23 If you wish to delete any existing stored WAP credentials on the trolley before adding a WAP, then press the DEL button. This will deleted all WAPs currently saved on the device. The trolley will confirm when the action has been completed. This may take a minute or so. Pressing the ESC key at any stage will halt the WiFi Setup process and return you to the main Admin menu. To initiate the addition of a WAP connection for the device: 1. Press OK to initiate the process. After a short period, a blue Wifi fan will be displayed indicating the device is temporarily acting as a Wifi access point and broadcasting a WiFi signal. It operates in this mode for the duration of Wifi setup only. 2. Go to WiFi Settings on your mobile device (a smartphone, tablet or laptop with a common browser). © zioxi Limited 18-Mar-18...
- Page 18 3. Find zcts-xxxxxx in your list of WiFi networks and connect. You may get a pop-up on your mobile device saying you have no internet connection, this is to be expected so select the option to continue with the connection anyway. 4. Enter 192.168.0.1 in your web browser to bring up the zioxi onView WiFi Setup web page on your phone, tablet or laptop. 5. Select and enter WAP details using the browser web page The web page below should appear, although this may take a little time. Click Scan (or Re- Scan) to list all available WAPs Select the WAP name (SSID) you want to use to connect the trolley. Enter the password credentials and then click Connect. © zioxi Limited 18-Mar-18...
- Page 19 If the pop-up message below is presented on your mobile device, then the WAP credentials you have entered have been successfully sent to the device. The device will then attempt to establish a WiFi connection (regardless of whether the WAP credentials you have provided are correct or not). Attempting to connect… will be displayed at the bottom of the browser window. If this process is unsuccessful, ensure you have entered the password correctly, a MAC address is provisioned on your router (if this is required for your network) and you have a strong & reliable signal from the WAP (by moving the device nearer if necessary) and then repeat the process. The Wifi setup process is best conducted during quieter times when the number of Wifi connected devices in a space is reduced. The WiFi Setup process will timeout after 3 minutes if it has not successfully completed. Please note the search process for already configured and new WiFi networks can take some time for the device to complete. © zioxi Limited 18-Mar-18...
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Page 20: Admin Mode
Credentials for up to 5 WAPs can be stored on a trolley. To add new WAP credentials repeat the process above. Once a Wifi connection has been successfully made, the WiFi icon on the header bar will show some or all bars in a dark grey. After a short period (it may take seconds or a couple of minutes) the WiFi symbol bars should then change to blue, indicating that a connection has also been made to the zioxi cloud service. If this doesn’t occur, you may need to configure your web filtering and firewall settings to enable the external Internet connection. The firewall & filtering must also allow outbound TCP access to port 5683 (COAP) on device.particle.io and outbound https (port 443) to api.particle.io in order that devices can connect to the zioxi cloud service. An alternative approach is to utilize a Guest WAP set-up to provide access to the Internet for onView devices. If changes are made to your Wifi network set-up, it is advisable to re-start your onView device(s) using Restart (option 3) within the local Admin menu to re-initiate the cloud connection process. Once a WiFi connection has been made to the zioxi cloud service, all other Admin functions can be performed using the onView web app. Admin mode There are a small number of other functions that can be carried out via local Admin at the trolley. To enter Admin mode see the instructions in the section on WiFi Setup. The local Admin menu options are as follows: 1. Language to change the language displayed locally on the device 2. Admin Passcode to update the local Admin passcode 3. Restart to re-boot the trolley without needing to disable the battery back-up 4. Local/Connected to toggle between Local mode and WiFi Connected mode (note that only limited functionality is available without a web connection) 5. Restore Defaults to return the trolley to it’s factory settings 6. WiFi Setup to connect the trolley to up to 5 Wireless Access Points 7. Technical / Legal to review technical and legal information about the device, including it’s MAC address and Local IP address Use the ESC key to back-up and to exit Admin. The trolley will automatically exit Admin mode if inactive for 60 seconds. The onView web application provides all the above Admin functions alongwith a large number of additional functions. -
Page 21: Onview Web App
Web App onView provides a web based application which enables a wide range of functions to be performed remotely from any mobile device, anywhere. A wifi based Internet connection is required. In order to use onView a licence agreement needs to be completed and returned to zioxi. An administrator’s login for your organization will then be created from which user, location, schedule, rule and device configurations can be performed. There are separate guides for using the onView web app which can be found in the Knowledge Base of the Support area of the onView web site. If you would like to start using onView then please contact us via support@zioxi.co.uk or go to www.onView.io for more information. © zioxi Limited 18-Mar-18... -
Page 22: Appendix 1 - Onview Charging Trolley And Cabinet Troubleshooting Guide
Appendix 1 – onView Charging Trolley and Cabinet Troubleshooting guide Symptom Potential causes Possible solutions Connect the trolley to mains power and turn Trolley is turned off on at the socket. Press the left hand most button below the screen. This will wake the trolley. If the trolley Trolley is in sleep mode is not connected to mains power, the screen will display a no mains power symbol then a moon and then return to sleep. With mains power disconnected from the Black or The USB cables that plug into trolley, remove the electrical compartment blank screen the top of the onView cover, at the rear of the compartment check Intelligent Power Distribution that the 3 cables at the top of the vertically Unit are not fully plugged in mounted black intelligent PDU module are fully plugged into their sockets. The external IEC mains cable is not fully inserted into the Ensure the detachable mains cable is fully connector tail at the rear of inserted into it's IEC connector. - Page 23 Symptom Potential causes Possible solutions Password incorrect See WiFi Setup process and retry The device MAC address can be found on a MAC address not provisioned label on the underside or rear of the device or on the wireless router in the Technical tab of the Device Details section of the onView web app. WiFi connection No WiFi connection has been isn't selected (symbol of empty Select option 4 within the local trolley Admin achieved fan with a line through is mode and change the setting to Operate displayed showing Local Connected, click OK then ESC mode) Security method not Review the Charging Trolley User Guide for supported supported security & encryption types The device stores the last 5 WAPs credentials Wifi The device can store a that have been entered only and will attempt credentials maximum of 5 WAPs' to connect to the most recently added WAPs have been credentials first. If a 6th WAP is added, the oldest entered lost WAP details will be lost.
- Page 24 Symptom Potential causes Possible solutions For Smart Charge to operate correctly a regular (but not necessarily continuous) WiFi Smart connection to the onView web app is required. Charge Charging parameters are To check you have the right charging always takes incorrectly set. parameters visit & edit the Manufacturer, 5 hours Device Type & Adapter rating settings in Device Edit on the onView web app. No devices are plugged in or all devices are already fully Check individual device cables are plugged in. charged Smart For Smart Charge to operate correctly a regular Charge (but not necessarily continuous) WiFi finishes after connection to the onView web app is required. 2 or 3 Charging parameters are To check you have the right charging minutes incorrectly set. parameters visit & edit the Manufacturer, Device Type & Adapter rating settings in Device Edit on the onView web app. An error Try a restart (using option 5 in the Admin message is menu) and if the issue re-occurs please report Potential software issue...
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