Page 1
• The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. • In this manual, the “AQUOS sense9” is referred to as “the product”. • In this manual, “microSD™ memory card (commercially available)”, “microSDHC™...
Names and Functions of Parts F u Volume up key/d A SIM card/microSD memory Volume down key card tray Adjust the volume. Also, set/ B Display (Touch panel) disable manner mode. C Proximity sensor/Light G f Power key/Fingerprint sensor sensor Proximity sensor prevents Use to turn the power on/off inadvertent operations of the...
Page 3
J External connection jack N Built-in antenna Use when connecting a O & mark specified AC adapter (supports P Standard camera lens USB Type-C™) (sold ® ® Q Wi-Fi /Bluetooth antenna separately), USB Type-C cable R Mobile light (commercially available), etc. to S Built-in/GPS antennas the product.
Page 4
Attaching/Removing Cards • Before attaching or removing the card, make sure to turn off the product. • Always attach or remove the SIM card/microSD memory card tray with the display side turned up. A With the display turned up, pull out the SIM card/ microSD memory card tray with your finger on the groove.
Page 5
B Attach or remove the card. • Attach the SIM card to the display side of the SIM card/microSD memory card tray. • Check the direction of the card when attaching it. Aligning the notch, attach the SIM card securely to the SIM card/microSD memory card tray with the IC (metal) side/terminal (metal) side turned up while pressing the card against the projection of the tray.
Page 6
C Check the orientation of the SIM card/microSD memory card tray, and insert it in the product firmly and horizontally all the way straight. Press the ○ areas firmly and make sure there is no gap between the product and the card tray. Display SIM card microSD memory card...
Page 7
Attaching or removing the SIM Card/microSD memory card tray ◎ When pulling out the card tray from the product, pull it out slowly and horizontally the display side turned up. • Pulling out the card tray forcefully or at an angle may cause damage.
) or mobile network in advance. ・ For details on the data transfer by using Quick Switch Adapter (sample) such as a transfer after the initial settings is complete, connect to the SHARP website and refer to “データの引き継ぎについて (About data transfer)”. h ttps://k-tai.sharp.co.jp/support/datacopy/pdf/easy_data_copy.
(FAQ)” in the “取扱説明書 詳細版 (Full Instruction Manual)” (Japanese). Access the “取扱説明書 詳細版 (Full Instruction Manual)” (Japanese) at the URL below. https://k-tai.sharp.co.jp/support/ From “機種別サポート情報 (Support information by model)” at the above website, select your network operator and model number, then select “取扱説明書ダウンロード...
Page 10
• The Company is not liable for any damages or lost profits arising from earthquakes, lightning, storms, floods or other natural disasters, as well as fires, actions by third parties, other accidents, intentional or mistaken operation by the customer, or use under other unusual conditions outside the responsibility of the Company.
Page 11
* “The Company” as appears in this manual refers to the network operator you contracted and the manufacturer (Sharp Corporation). ◎ Reproduction of the content of the instruction manual in part or in whole is prohibited.
Safety Precautions (Observe Strictly) ■ Before using the product, thoroughly read these safety precautions for proper use. After reading, store the precautions in a safe place. ■ These precautions contain information intended to prevent injury to the user and to surrounding people, as well as damage to property, and must be observed at all times.
Page 13
■ Explanation of Prohibited or Enforcement Symbols Indicates that handling Indicates an action with wet hands is not that is not allowed. Wet hands allowed. Prohibited prohibited Indicates that Indicates that instructions specified disassembly is not are compulsory (must Disassembly allowed.
Page 14
Do not let water or other liquids (drinking water, sweat, seawater, pet urine, etc.) enter the charging terminals or external connection jack or let the equipment get wet. Prohibited Also, do not charge the equipment when it is wet or in a place where it will come in contact with water such as a bathroom or next to a humidifier.
Page 15
Use only optional parts specified by the Company. May cause fires, burns, injury, electric shock, etc. if you use a device other than the specified one, or if the manufacturer, Instruction distributor or specification of the device is unclear. WARNING Do not subject the equipment to strong force, impacts or vibration such as letting it fall, stepping on it or throwing Prohibited...
Page 16
When using at a gas station, or nearby follow the instructions of each facility. Do not charge the equipment at the gas station or nearby. Instruction Also, pay attention to when using the product at a gas station, or nearby and do not using it while refueling. May cause explosions, fires etc., because of igniting flammable gas etc.
Page 17
May cause fires, burns, injury, etc. Prohibited Do not apply excessive force on the product such as puncturing it with a sharp object (nail etc.), hitting it with a hard object (hammer etc.) or stepping on it. Prohibited May cause fires, burns, injury, etc.
Page 18
If the substance inside the product comes into contact with your eyes, mouth, etc., immediately rinse the contacted area with clean water. Then seek prompt Instruction medical treatment. May result in loss of eyesight, sick, etc. because of the substance inside the product. WARNING Do not point the illuminated light directly at someone's eyes.
Page 19
Laser (proximity sensor) Do not stare into proximity sensor. May temporarily affect eyesight, leading to accidents. Prohibited EN60825-1:2014/A11:2021 CLASS 1 LASER PRODUCT Consumer LASER PRODUCT EN 50689:2021 Do not ring an alarm in your ear when it sounds. May damage your hearing such as difficulty in hearing. Prohibited Turn off the product or set it to Airplane mode before going aboard an airplane.
Page 20
Keep the product away from the ears during a call in which hands-free is set, while the ringtone is ringing loudly, during stand-by, etc. Instruction When you attach the earphone/microphone etc. to the product to play games, video/music, etc., do not make the volume too loud.
Page 21
If the display part or camera lens is damaged, be careful of broken parts and the exposed inside of the product. May cause burns, injury, electric shock, etc. if you touch the Instruction broken or exposed parts. If the internal battery leaks or emits an unusual odor, immediately stop using the product and move it away from any naked flames or fire.
Page 22
If the substance inside the internal battery leaks, do not get the liquid on your skin (face, hands, etc.), clothes, etc. Prohibited May result in damage your eyes or skin. If the internal substance comes into contact with your eyes, mouth, skin or clothes, immediately rinse the contacted area with clean water.
Page 23
■ Charger WARNING Do not use if the cord of the specified charger (sold separately) is damaged. May cause fires, burns, electric shock, etc. Prohibited Do not touch the specified charger (sold separately) if you hear thunder. May cause electric shock etc. Prohibited Do not short-circuit the charging jack when connected to an outlet.
Page 24
Always use the specified power supply and voltage. When using overseas, use the specified charger (sold separately) that is available overseas. Instruction Using the incorrect power supply and voltage may cause fires, burns, electric shock, etc. AC adapter: 100V AC (Connect only with a household AC outlet) AC adapter available overseas: 100 to 240V AC (Connect only with a household AC outlet)
Page 25
■ SIM card CAUTION Be careful with the cutting surface not to injure any part of your body such as fingers when handling the SIM card. Instruction May cause injury etc. because the cutting surface may be sharp. - 24 -...
Page 26
■ Quick Switch Adapter (Sample) WARNING Do not short-circuit the charging jack when connected to the product. Also, do not allow any part of your body (hands, fingers, etc.) to come into contact with the jack. Prohibited May cause fires, burns, electric shock, etc. When insert/remove the Quick Switch Adapter (sample) into/from the product, do not allow metallic objects to come into contact with the prongs of the plug.
Page 27
CAUTION Do not touch the Quick Switch Adapter (sample) continuously when connected to the product. May cause burns etc. Prohibited If any trouble on your skin is occurs, immediately stop using it and seek medical treatment. Use of the product may cause itching, rashes, eczema, etc. Instruction depending on your constitution or health condition.
Follow the instructions given by the respective medical facilities regarding the use of the product on their premises. Instruction Electromagnetic signals may have harmful effects on the operation of the electronic medical equipment. Material List Main unit Part Material Surface treatment Display side Reinforced glass AF coating...
Page 29
Part Material Surface treatment USB Type-C plug (Resin LCP resin None section) USB Type-A jack (Metal SPCC Nickel plating section) USB Type-A jack (Resin LCP resin None section) Main unit (Metal section) Aluminum alloy Anodizing Main unit (Resin section) PBT resin None - 28 -...
Handling Precautions These precautions are provided to prevent product faults and to ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. Precautions common to the main unit, internal battery, charger, SIM card, peripheral devices ●...
● Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage. ● Do not forcefully press sharp objects or hard objects against keys or display surface. Doing so might cause scratching or damage.
Page 32
● Never use the modified product. Use of a modified device violates the Radio Law and/or the Telecommunications Business Law. You can perform the following operations to confirm the unique authentication and standard marks (including certification/ authentication numbers) for the product. On the home screen →...
Touch panel ● The touch panel is designed to be lightly touched by fingers. Do not apply strong pressure with your fingers or sharp-pointed objects (such as fingernails, ballpoint pens and pins) on the touch panel. In the following cases, the touch panel may not work even if you touch it.
• Operation under water ● Placing stickers or sheets (e.g. protective films, peep prevention sheets) on the display might hinder correct operation of the touch panel. ● When carrying the product in your pocket or bag, take care not to put the touch panel close to metals or other conductive materials, as it might cause false operation of the touch panel.
Page 35
URL below to inquire. https://k-tai.sharp.co.jp/support/ The product will be kept and charges will be incurred for repair. Battery life varies depending on usage conditions and other factors.
Page 36
● If water or other liquids (drinking water, sweat, seawater, pet urine, etc.) are attached on the equipment, immediately remove the Quick Switch Adapter (sample) from the product. May cause fires, burns, electric shock, etc. because of short circuit by the adhered object. ●...
Notes on Waterproof, Dustproof and Shock-resistant Properties Before using the product, thoroughly read the contents of “Notes on Waterproof, Dustproof and Shock-resistant Properties” to ensure correct use. Failure to follow the contents described in these sections may cause liquid or dust to get inside, resulting in overheating, ignition, electric shock, injury or fault.
URL below to inquire. https://k-tai.sharp.co.jp/support/ • When the product is wet, wipe it with a dry and clean cloth. • When your hand or the product is wet or foreign objects are attached to it, never open/close the SIM card/microSD memory card tray.
• If dust is attached to the product, immediately wash it away with water or otherwise clear it completely before use. Notes on Using the Product • Do not let the product submerged into or get wet with the liquids (seawater, water from a swimming pool, hot water of hot spring, water containing soap, detergent or bath powder, alcohol, soft drink, seasoning, etc.) other than tap water.
Page 40
• Do not drop or subject to impact. Also, do not jab the earpiece (receiver)/speaker, mouthpiece (microphone), speaker, sub microphone, etc. with a sharp object. Doing so may cause damage or deformation to/of the product, resulting in impairment of waterproof/ dustproof property.
Precautions on Charging Specified charger (sold separately) and optional accessories are not waterproof/dustproof. Be sure to check the following items before and after charging. • Check that there are no water drops or foreign objects on the product. If foreign objects are attached on the product, immediately wash it away.
• When closing the SIM card/microSD memory card tray, do not get the rubber seal caught. Also, do not insert sharp objects into gaps around the SIM card/microSD memory card tray, the earphone/microphone jack or external connection jack section. Doing so may damage the rubber seal and cause liquid or dust to get inside.
Page 43
Drain water when the product gets wet If the product gets wet, make sure to drain water remaining in the earphone/microphone jack section, external connection jack section, earpiece (receiver)/speaker section, mouthpiece (microphone) section, speaker section, key section, sub microphone section, air vent port section (The gap between the camera panel and the camera decoration), etc.
Page 44
B Hold the product securely and shake it approximately 20 times until there is no more water splashing. Make sure of the safety around you and shake the product while holding it securely not to let it drop. Earpiece (Receiver)/Speaker Speaker Mouthpiece (Microphone)
Page 45
Air vent port section (The gap between the camera panel and the camera decoration) C Wipe off water remaining in the grooves of each section by gently putting the product against a dry and clean cloth etc. Since water is sometimes left in the grooves of each section, clear them of water by putting a cloth against their openings and gently patting them.
D Lay out a dry cloth etc. beneath and leave the product on the cloth at room temperature for approximately 2 to 3 hours to dry it. Water, if any, remaining in the product may ooze up after wiping off. Do not wipe off water remaining in the grooves directly by a cotton swab etc.
After-Sales Service ■ To Request Repairs To request repairs, check the contact information and how to make your request at “お問い合わせ” (Inquiries) at the URL below (Japanese). URL: https://k-tai.sharp.co.jp/support/ During the Repairs are covered in accordance with our free warranty period repair warranty.
◎ If the product has been processed, modified, or analyzed (including software modification or analysis (including rooting, etc.), reverse-engineered, decompiled, or disassembled), or has had repairs performed at repair locations other than as designated by us, then this will not be covered by the Warranty, or repairs may be refused.
When malfunction is suspected, or in case of theft or loss, inquire at a vendor providing products and services by your network operator. Regulatory information Manufacturer's Address: SHARP CORPORATION, 1 Takumi-cho, Sakai-ku, Sakai-shi, Osaka 590-8522, Japan CE/FCC Notice; Before use, read CE/ FCC notice in the below detailed operation manual to ensure proper operation.
• USB Type-C™ is a trademark of USB Implementers Forum. • The Bluetooth ® word mark and logo are registered trademarks owned by the Bluetooth SIG, Inc., and SHARP CORPORATION is licensed to use these trademarks. • Wi-Fi ® ®...
Page 51
The iPhone trademark is used under license from AiPhone Co., Ltd. • “AQUOS/アクオス” and the “AQUOS” logo are trademarks or registered trademarks of Sharp Corporation. • All other company and product names appearing in this manual are trademarks or registered trademarks of their respective holders.
Need help?
Do you have a question about the AQUOS sense9 and is the answer not in the manual?
Questions and answers
I'm unable to download the photos to my laptop