Table of Contents
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TABLE OF CONTENTS
Features
Getting Started
Controlling Hello Sailor
Resetting
Alerts
Status & Network
Using Hello Sailor
Troubleshooting
SpeciEications
Features
Hello Sailor can be used to remotely monitor up to
2 battery banks and 3 sensors. Alerts will be sent
via text message when a switch connected to one of
the 3 sensor inputs is activated, or when the
battery voltages get low or are seen to be
overcharging.
In addition a relay can be attached and controlled
remotely via text message, allowing you to control
appliances on your boat whilst away.
The status of the unit can be requested by text
message, allowing the user to see whether any of
the switches or voltage alerts have been activated.
It is also possible to check the current battery
voltages, signal, network, the state of the relay, the
internal temperature and GPS position.
How it works
Hello Sailor operates using SMS text messages over
LTE-M networks, if these are not yet available in a
particular area, it will automatically switch to use
2G networks. It uses these as they are the most
widely available low power mobile phone
networks, and text messages give the greatest
reliability at low power, even in areas where the
network might not have a strong signal. This allows
you to connect with your boat on remote moorings,
without the extra power requirements and
complexity of a wi-Ii or Bluetooth connection.
There is no app to download onto your phone, all
controls and alerts are made using text messages.
OWNERS MANUAL
1
A simple, third party LTE-M/2G Pay as You Go SIM
can be used, avoiding unseen cloud services,
interfaces and their monthly subscriptions.
GETTING STARTED
Before proceeding, please ensure that Hello Sailor
has been correctly wired according to the
Installation Instructions.
1. Activate your SIM card by following the
guidance given by your SIM card provider.
2. ConIigure mobile network settings.
11. Test GPS function
Activate Your Sim Card
Follow the instructions that came with your chosen
SIM card. We recommend at this point saving the
phone number of this SIM in your mobile phone
contacts. Keep this number secure. Activation can
take up to 24 hours for some providers. Please
check your SIM is active before proceeding.
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Table of Contents
Related Manuals for M Jennings & Co HELLO SAILOR
Summary of Contents for M Jennings & Co HELLO SAILOR
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Page 1: Table Of Contents
OWNERS MANUAL TABLE OF CONTENTS A simple, third party LTE-M/2G Pay as You Go SIM can be used, avoiding unseen cloud services, Features interfaces and their monthly subscriptions. Getting Started Controlling Hello Sailor Resetting Alerts Status & Network Using Hello Sailor Troubleshooting SpeciEications Features Hello Sailor can be used to remotely monitor up to 2 battery banks and 3 sensors. Alerts will be sent via text message when a switch connected to one of the 3 sensor inputs is activated, or when the GETTING STARTED battery voltages get low or are seen to be overcharging. Before proceeding, please ensure that Hello Sailor has been correctly wired according to the In addition a relay can be attached and controlled Installation Instructions. remotely via text message, allowing you to control appliances on your boat whilst away. 1. Activate your SIM card by following the guidance given by your SIM card provider. The status of the unit can be requested by text 2. ConIigure mobile network settings. message, allowing the user to see whether any of 3. Insert SIM card the switches or voltage alerts have been activated. 4. Power on It is also possible to check the current battery 5. -
Page 2: Insert Sim Card
ConEigure Mobile Network Settings Hello Sailor is resetting, not running, or there is no SIM If using a Pay as You Go SIM card, we recommend card. setting up your account with your provider to automatically top-up when your balance runs low. Brief Ilash Hello Sailor is not connected We also recommend using a provider that carries every 2 seconds to the mobile network over your balance month to month, and keeps the Long Ilash Hello Sailor is connected to number active if not used quarterly. every 2 seconds the mobile network Insert SIM Card Flash Data transfer is ongoing. intermittent CAUTION: Ensure that you insert only a Micro sized SIM card into the SIM slot. Attempting to insert a 2. Once startup has completed, the Status Nano sized SIM may result in the SIM card light will go out, and then Ilash once every becoming stuck in the slot and failure to connect to 8 seconds, indicating that Hello Sailor is the phone network. The correct size is labeled on now in sleep mode. most SIM cards, and is the middle size as shown 3. If an LTE-M connection is not established here: within 1 minute after startup, Hello Sailor will attempt to connect to available 2G If when breaking out the SIM card from networks. its packaging, you inadvertently remove 4. -
Page 3: Save Your Phone Number
2. After a few seconds you should see the manual over-ride switch or by lifting its status light of hello sailor light up, this Iloat switch. indicates that it has received your message 2. You should receive a message to the saved and is preparing a reply. phone number indicating that the bilge 3. A short time later you should receive a pump has been triggered. reply, indicating the signal strength 3. Repeat this for the switches connected to between 1 and 31. If the signal is very inputs 1 & 2, each input will activate the weak (below 5) you may need to move status light, indicating that Hello Sailor is Hello Sailor to a different position within sending an alert. the boat, until it has a clear view of the sky. 4. If you do not receive an alert within 1 Please see the Installation Manual for minute, please refer to Alerts are not further advice on mounting. sending in the troubleshooting section 4. If you don’t receive a reply within 1 below. minute, send the message again, observing the status light as you do. A steady light Test Relay indicates that the message has been received or that one is being sent. 1. If you have a relay connected to the relay 5. If after 2 attempts you still don’t receive a output of Hello Sailor, text: reply, please refer to the section on network troubleshooting below. -
Page 4: Reset Alerts Ready For Use
Iinished, and receive another message to the saved phone number showing the current status of the batteries and connected systems. The relay is always switched off after reset. 4. The alerts are now reset and will send again if an input is triggered. 5. Hello Sailor is now in sleep mode and ready for use. STATUS & NETWORK Status LED Hello Sailor is not powered on. Flash every 8 Hello Sailor is in sleep mode seconds Continuous Hello Sailor is sending or receiving SMS text message, or attempting to obtain a satellite positioning Iix Network LED Hello Sailor is starting up, not running or has no SIM card inserted Brief every 2 Hello Sailor is not connected to second the mobile network Long Ilash Hello Sailor is connected to the every 2 mobile network seconds coordinates in the search bar at the top of Flash Data transfer is ongoing google maps. intermittent 6. - Page 5 CONTROLLING HELLO SAILOR RESETTING Hello Sailor is controlled using the following text To reset all alerts and turn off the relay, send the messages. text message Reset, press the Reset button or power off Hello Sailor. NOTE: Hello Sailor can be accessed from multiple phones. Keep its phone number secure. If you have To reset Hello Sailor back to factory settings, send shared the phone number but no longer wish the message Number clear, and wait for the others to have access, please use a new SIM card. conIirmation reply, before resetting as normal. ALERTS Status Provides the voltage of the batteries, the temperature of Hello Sailor sends alert messages to a saved phone the device and the current state number when voltages are outside of certain limits, of the relay output. or when sensors connected to one of the inputs are triggered. Alerts are not sent for temperature or In addition it will tell you if a GPS position. low or high voltage alarm has been triggered on either CAUTION: Hello Sailor allows you to remotely battery bank, and if any of the monitor several systems on your boat, and sends inputs have been triggered alerts if certain conditions are met. This feature is since the last reset. supplementary and should not be the primary method of monitoring or ensuring the safety of Reset Restarts Hello Sailor, resetting your vessel. The alert function depends on a all of the alerts, and switching number of factors, which are beyond the control of off the relay output.
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Page 6: Troubleshooting
USING HELLO SAILOR the SIM card, ensuring that it has clicked fully into place. A regular long Ilash every 2 seconds Whilst Hello Sailor has been created with boats in indicates it has connected to a network. After mind, it can be used for monitoring 12v or 24v DC approximately 30 seconds, the device will return to systems anywhere there is a mobile phone signal. sleep mode and remain connected to the network. If a connection was not established during startup, The status function allows you to check the it will continue to search in sleep mode until a voltages of your battery banks and therefore check network connection is made. that your vessel is charging whilst you are away. Check that you have credit with your network Sensor terminals 1 & 2 of Hello Sailor simply need provider, and that your account has been activated. to be connected to the negative terminal of the We recommend setting up your account to battery system to send an alert. The Bilge terminal automatically top up. will send an alert when connected to 12/24V DC. Most switches will work with these sensor and Check with your network provider that there is bilge terminals, allowing you to monitor many LTE-M or GSM 2G coverage in your area, and that different scenarios. there are no current service issues. The temperature and GPS functions allow you to Ensure that you have adequate reception on your check the temperature and position of the vessel mobile phone. from your phone. Ensure that you are sending the correct command, CAUTION: Temperature and location features are with no other characters in the message, and that supplementary and should not be the primary CAPs lock is turned off. method of navigating, monitoring or ensuring the safety of your vessel. The location function depends Ensure that you have saved the number for Hello upon a number of factors, which are beyond the... - Page 7 network providers. Please see the section For example, in the UK, the network provider Giff “Messages not being sent by network provider” Gaff uses the O2 network to provide its service. O2 below. prioritise their own SMS text messages, calls and data over those that lease their physical network Reset Hello Sailor using the Reset button, or by services. Switching SIM provider to a primary sending the message Reset. network provider such as O2 will dramatically increase the priority of the messages sent to the Messages not being sent by network provider device. Hello Sailor has been designed to be used with whichever SIM provider the user chooses. The Resend the message status, signal and/or reset. primary providers in each country can be found by LTE-M networks have been designed for visiting the following website: monitoring devices that have low power and low data requirements. These networks often deliver https://www.gsma.com/coverage/#900 messages to LTE-M devices in packages, as a way of reducing the power requirements of the devices Alerts are not sending using them. This can lead to delays of around a minute, compared to when the device is connected Ensure that you have a saved phone number in the to a 2G network. If after this time, the status light memory, to check, resave your mobile phone has still not indicated that the message has been number into Hello Sailors memory as described delivered to Hello Sailor, it is sometimes possible to above. force the network providers to push through the messages by sending another Signal or Status Check that the number saved is the correct number message. for the mobile phone you are using. If you are onboard the vessel, activate a sensor or Check that the phone number has been saved in the bilge pump. When these networks receive a correct format, and includes the correct country...
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Page 8: Specifications
Ensure that switches connected to inputs 1 & 2 are GPS position not found fully open. Use a multimeter to check that there is no continuity across the switch when open. Ensure that Hello Sailor is receiving the “location” message from your phone, it should reply with a Voltage alerts are sending incorrectly message indicating that it is searching for satellites and will then enter GPS mode for around 1 minute. Hello Sailor automatically detects whether it is If you have not received this initial response, please connected to a 12v or 24v system on startup and refer to the section above entitled “No reply from adjusts the voltages at which alerts are sent Hello Sailor” accordingly. Please ensure that on start up, a 12v system is below 17v and a 24v system is above 17v. Ensure that there are no other mobile For voltage alerts to send correctly, both the A communications devices near the GPS receiving battery and B battery banks must be of the same antenna. Mobile phone network transmissions can nominal voltage, ie. Both 12v or both 24v. interfere with GPS reception. Hello Sailor turns off all cellular network transmissions whilst searching Check the voltage received by Hello Sailor at the A for a GPS Iix to avoid this problem. bat+, A bat- and B bat + terminals using a multi- meter. They should be similar to those that Hello Ensure that the GPS antenna has an unobstructed Sailor provides when sending a status message. If view of the sky. If this is not possible, you may need these voltages are very different to the voltages to move Hello Sailor to a different position within measured at your battery, then it may be necessary the vessel, or extend its antenna using a third party to reduce the voltage drop in the cables by using SMA cable. larger diameter, shorter cables and by ensuring that there are no high current devices using the SPECIFICATIONS same circuit.
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