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TABLE OF CONTENTS
Features
Getting Started
Controlling Hello Sailor
Resetting
Alerts
Status & Network
Using Hello Sailor
Troubleshooting
Specifications
Features
Hello Sailor can be used to remotely
monitor up to 2 battery banks and 3
switches. Alerts will be sent via text
message when a switch connected to one of
the 3 inputs is activated, or when the
battery voltages get low or are seen to be
overcharging.
In addition a relay can be attached and
controlled remotely via text message,
allowing you to control appliances on your
boat whilst away.
How it works
Hello Sailor uses the 2G network, and
operates using SMS text messages, because
these are the most widely available and low
power mobile phone networks, and text
messages give the greatest reliability for the
lowest power, in areas where even the 2G
network might not have a strong signal,
allowing you to connect with your boat on
remote moorings, without the extra power
requirements and complexity of a wi-fi or
Bluetooth connection.
There is no app to download onto your
phone, all controls and alerts are made
using text messages. There are no monthly
subscriptions; you can use a third party 2G
Pay as You Go SIM card that carries over
your balance month to month.
OWNERS MANUAL
1
GETTING STARTED
Before proceeding, please ensure that Hello
Sailor has been correctly wired according to
the Installation Instructions.
1.
Activate your SIM card by following
the guidance given by your SIM
card provider.
2.
Configure mobile network settings.
3.
Insert SIM card
4.
Power on
5.
Connect to the mobile phone
network
6.
Check signal
7.
Save your phone number
8.
Check status
9.
Test inputs
10. Test relay
11. Reset alerts ready for use
Activate Your Sim Card
Follow the instructions that came with your
chosen SIM card. We recommend at this
point saving the phone number of this SIM
in your mobile phone contacts. Keep this
number secure. Activation can take up to 24
hours for some providers. Please check your
SIM is active before proceeding.
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Summary of Contents for M Jennings & Co Hello Sailor
- Page 1 OWNERS MANUAL TABLE OF CONTENTS Features Getting Started Controlling Hello Sailor Resetting Alerts Status & Network Using Hello Sailor Troubleshooting Specifications Features Hello Sailor can be used to remotely monitor up to 2 battery banks and 3 switches. Alerts will be sent via text message when a switch connected to one of GETTING STARTED the 3 inputs is activated, or when the battery voltages get low or are seen to be Before proceeding, please ensure that Hello overcharging. Sailor has been correctly wired according to the Installation Instructions. In addition a relay can be attached and controlled remotely via text message, Activate your SIM card by following allowing you to control appliances on your the guidance given by your SIM boat whilst away. card provider. Configure mobile network settings. How it works Insert SIM card Power on Hello Sailor uses the 2G network, and Connect to the mobile phone operates using SMS text messages, because network these are the most widely available and low Check signal power mobile phone networks, and text Save your phone number messages give the greatest reliability for the...
- Page 2 Configure Mobile Network Settings Off Hello Sailor is not running or is starting up If using a Pay as You Go SIM card, we Flash every 1 Hello Sailor is not recommend using a provider that carries second connected to the mobile over your balance month to month, and network keeps the number active if not used for Flash every 2 Hello Sailor is connected to more than 3 months. We also recommend seconds the mobile network setting up your account with your provider to automatically top-up when your balance Check Signal runs low. Text the word: Insert SIM Card Signal Insert a micro SIM card into the SIM slot, with the contacts of the SIM facing the to your new SIM bulkhead and the notch entering the slot first. Push in firmly with your fingernail or something similar until the card is held just inside the enclosure. To release, press in again until the card is free to pull out. Power On Turn on Hello Sailor using the switch on your distribution panel or the separate switch fitted during installation. Hello Sailor will beep twice. If this is the first time you have powered up Hello Sailor, it will then give three slow beeps, indicating that there is no phone number for...
- Page 3 observing the status light as you do. Repeat this for the switches A steady light indicates that the connected to inputs 1 & 2, each message has been received or that input will activate the status light, one is being sent. indicating that Hello Sailor is If after 2 attempts you still don’t sending an alert. receive a reply, please refer to the section on network troubleshooting Test Relay below. If you have a relay connected to the Save Your Phone Number relay output of Hello Sailor, text: In order to receive alerts, you must save Switch on your mobile phone number into Hello Sailors memory. To do this text the word The status light will activate Number, followed by your phone number in indicating that a message has been international format. So after Number, put a received, and shortly after the space, and then the + sign, followed by your device you have attached to the phone number with the first 0 removed. relay output should activate. You will receive a message For example for the United Kingdom (+44) indicating that the relay output is number 07929******, text: now switched on. To switch the relay off again, text: Number +447929****** Switch off You should shortly receive a reply indicating that the number has been saved You should again see the status light come to memory. Please check the number shown on, the device you have attached turn off,...
- Page 4 CONTROLLING HELLO SAILOR ALERTS Hello Sailor is controlled using text Hello Sailor sends alert messages to a saved messages. The words in bold in this section phone number when voltages are outside of are the messages you can send. certain limits, or when sensors connected to one of the inputs are triggered. Status Provides the current status CAUTION: Hello Sailor allows you to of all batteries and inputs. remotely monitor several systems on your In addition it will tell you if boat, and sends alerts if certain conditions a low or high voltage alarm are met. This feature is supplementary and has been triggered on should not be the primary method of either battery bank monitoring or ensuring the safety of your Reset Restarts Hello Sailor, vessel. The alert function depends on a resetting all of the alerts, number of factors, which are beyond the and switching off the relay control of Hello Sailor, including, but not output. limited to the mobile phone network The phone number for connectivity, and vessel systems. The alerts saved in the memory timeliness and reliability of a message is not erased. delivery is dependent upon the third party Signal Indicates the signal network provider. strength from (weak) 1-31 (strong) Voltage Alerts...
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Page 5: Status & Network
STATUS & NETWORK TROUBLESHOOTING Status LED The Status LED does not come on Please ensure that there is power to the A Off Hello Sailor is not powered bat- and A bat+ terminals, and that you have on. the correct polarity. Flash every 8 Hello Sailor is in sleep mode seconds No reply from Hello Sailor Continuous Hello Sailor is sending or receiving SMS text message Check that you are connected to a mobile network using the network LED. If the Network LED network light indicates that you are not connected to the network, then you may Off Hello Sailor is not running need to move Hello Sailor to a different or is starting up position within the vessel, or extend its Flash every 1 Hello Sailor is not antenna using a third party SMA cable. second connected to the mobile network Check that you have credit with your Flash every 2 Hello Sailor is connected to network provider, and that your account seconds the mobile network has been activated. We recommend setting up your account to automatically top up. -
Page 6: Specifications
The Status LED remains on continuously Reset Hello Sailor using the Reset button, or by sending the message Reset. If the Status LED does not extinguish after 2 minutes of idle time, press Reset. Hello Alerts are not sending Sailor will restart and should enter sleep mode after approximately 20 seconds. Ensure that you have a saved phone number in the memory, to check this, text Saved The relay does not switch on when Hello number. Sailor says it has Check that the number saved is the correct Ensure that the relay is wired correctly as in number for the mobile phone you are using. the installation manual, and is of a current rating appropriate to the load connected. Check that the phone number has been saved in the correct format, and includes the Ensure that the manual cut-off switch and correct country code, for example any safety cut-off switches are on. +447929****** Check the fuse or circuit breaker for the Check the network connection by referring load to the section above entitled “No reply from Hello Sailor” Check the on/off switch of the load if fitted Check the functioning of your connected The device connected to the relay doesn’t switches. The bilge input needs a positive turn off (+) 12/24v DC signal to send an alert, and the sensor 1 & 2 inputs need to be Check that Hello Sailor has received the connected to the negative (-) terminal of message Switch off, and has confirmed this your battery system. When a switch is in an SMS to you. - Page 8 © M Jennings & Co Ltd. Hello Sailor™ and the Hello Sailor logo are trademarks of M Jennings & Co Ltd and may not be used without the express permission of M Jennings & Co Ltd. Revision 2...
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