Kyocera ECOSYS PA4000wx Operation Manual
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Kyocera ECOSYS PA4000wx Operation Manual

Kyocera ECOSYS PA4000wx Operation Manual

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Table of Contents

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kyoceradocumentsolutions.com
Operation Guide
ECOSYS PA4000wx
2024.09
C1FKDENUS000

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Summary of Contents for Kyocera ECOSYS PA4000wx

  • Page 1 Operation Guide ECOSYS PA4000wx 2024.09 C1FKDENUS000...

  • Page 2: Table Of Contents

    Contents 1     Please Read First..................1 Preface ............................2 Machine Features ........................3 Save energy and cost ....................... 3 Strengthen security ......................4 Use functions more efficiently ..................5 Guides Provided with the Machine ................... 6 About the Operation Guide (this Guide)................... 8 Structure of the guide ......................
  • Page 3 Energy Saver function ....................70 Installing Software ........................74 Published Software (Windows)..................74 Installing Software in Windows..................75 Uninstalling Windows Software ..................82 Installing Software on a Mac OS Computer ..............84 Check the counter ........................89 Additional Preparations for the Administrator ..............90 Administrator Privileges Overview ................
  • Page 4 Removing USB Drive.....................168 Cloud Linkage Function ......................169 Set up files and folders in a cloud service..............169 Installing Kyocera Cloud Access..................170 Set Kyocera Cloud Access user account (authorization information)....171 Linkage with the Cloud Service ...................173 Print using the cloud service ..................174 6  ...
  • Page 5 Print Settings..........................209 About reduced print settings ..................214 [Network Setting] ........................215 Host Name ........................215 Wi-Fi Easy Setup ......................216 [Wi-Fi Direct Set]......................217 Wi-Fi Settings .........................219 [Wired Netwk. Set] ......................227 ProtocolSettings......................232 Primary Network......................240 [Ping] ..........................241 Restart Network ......................242 Remote Serv.Set.[Remote Serv.Set.] ................243 Remote Operation ......................244 Device Common ........................245 Language ........................245 Date Setting ........................246...
  • Page 6 Changing User Properties for Local Users (Admin, DeviceAdmin, PowerUser)..289 Changing User Properties for Network Users............290 Deleting a user......................292 Managing the Users that Print on This Machine from a PC ........293 Server Settings ......................295 Configure Network User Rights ..................296 Obtain NW User Property ....................298 IC Card Authentication Kit Settings ................299 ID Card Settings ......................300 PIN Login........................303...
  • Page 7 Printer Function ......................475 Paper Feeder (300 250 sheet x 2)................476 Backing up your data ......................477 Backing up your data using KYOCERA Net Viewer ...........477 Backing up your data using Command Center RX ...........478 Security Quick Setup Function List ..................479 TLS...........................479 Serverside Settings .......................480...

  • Page 8: Please Read First

    Please Read First 1 Please Read First...

  • Page 9: Preface

    Please Read First > Preface Preface Thank you for purchasing this machine. This Operation Guide is intended to help you operate the machine correctly, perform routine maintenance, and take simple troubleshooting measures as needed so that the machine can always be used in the optimum condition.

  • Page 10: Machine Features

    Please Read First > Machine Features Machine Features The machine is equipped with many useful functions. ➡   Using Various Functions (page 176) Here are some examples. Save energy and cost Save energy as needed (Energy Saver function) The machine is equipped with Energy Saver function that automatically switches the machine into Sleep Mode. ➡  ...

  • Page 11: Strengthen Security

    Please Read First > Machine Features Strengthen security Prevent loss of finished documents (Private Print) Temporarily saving print jobs in the main unit document box and outputting them when in front of the device can prevent documents from being taken by others. ➡  ...

  • Page 12: Use Functions More Efficiently

    Please Read First > Machine Features Use functions more efficiently Make the machine quiet (Quiet Mode) You can make the machine quiet by reducing its running noise. You can switch ON/OFF with one touch. ➡   [Silent Mode] (page 195) Install the machine without concerning the network cables (Wireless Network) If there is a wireless LAN environment, it is possible to install the unit without worrying about the network wiring.

  • Page 13: Guides Provided With The Machine

    The following guides are provided with the machine. Refer to each guide as needed. The guides can be downloaded from the Download Center (https://kyocera.info/). To view the guides on a computer, Adobe Reader Version 8.0 or later needs to be installed.
  • Page 14 Maintenance Menu User Guide Explains how to configure print settings. Scan and print through the cloud Kyocera Cloud Access User Guide service This section explains how to install Kyocera Cloud Access and setting procedures for linking with the cloud service.

  • Page 15: About The Operation Guide (This Guide)

    Please Read First > About the Operation Guide (this Guide) About the Operation Guide (this Guide) Structure of the guide The Operation Guide contains the following chapters. Chapter Description Please Read First Provides precautions regarding use of the machine and trademark information.

  • Page 16: Conventions Used In This Guide

    Please Read First > About the Operation Guide (this Guide) Conventions Used in This Guide Adobe Reader is used as an example in the explanations below. 1 Click an item in the Table of Contents to jump to the corresponding page. 2 Indicates operational requirements and restrictions to operate the machine correctly, and avoid damage to the machine or property.
  • Page 17 Please Read First > About the Operation Guide (this Guide) Conventions Used in Procedures for Operating the Machine In this Operation Guide, continuous operation is shown with > in sequence, as below: Actual procedure 1 Select the [Menu] key 2 Press the [ ] or [ ] key and select [Device Common] 3 Select the [OK] key...
  • Page 18 Please Read First > About the Operation Guide (this Guide) Size of Paper Paper sizes such as A5 and Statement can be used in both the horizontal and vertical orientations. To distinguish the orientations when these sizes are used, "R" is added to sizes used in the horizontal orientation. Set the paper in vertical orientation  When loading in a cassette Setting Position (X=Width, Y=Length)
  • Page 19 Please Read First > About the Operation Guide (this Guide) ➡   Specifications (page 473)

  • Page 20: Notice

    Please Read First > Notice Notice Safety Conventions in This Guide The sections of this guide and parts of the machine marked with symbols are safety warnings meant to protect the user, other individuals and surrounding objects, and ensure correct and safe usage of the machine. The symbols and their meanings are indicated below.

  • Page 21: Environment

    Please Read First > Notice Environment The service environmental conditions are as follows: Temperature 10 to 32.5°C/50 to 90.5°F But humidity should be 70% or less when temperature is 90.5 °F (32.5 °C). Humidity 10 to 80% But temperature should be 86 °F (30 °C) or less when humidity is 80%. Avoid the following locations when selecting a site for the machine.

  • Page 22: Precautions For Use

    Please Read First > Notice Precautions for Use Cautions when handling consumables CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns. Keep parts which contain toner out of the reach of children. If toner happens to spill from parts which contain toner, avoid inhalation and ingestion, as well as contact with your eyes and skin.

  • Page 23: Safety Of Laser Beam (Usa)

    Please Read First > Notice SAFETY OF LASER BEAM (USA) Safety of laser beam This machine has been certified by the manufacturer to Class 1 level under the radiation performance standards established by the U.S.DHHS (Department of Health and Human Services) in 1968. This indicates that the product is safe to use during normal operation and maintenance.

  • Page 24: Safety Instructions Regarding The Disconnection Of Power

    Please Read First > Notice Safety Instructions Regarding the Disconnection of Power Caution: The power plug is the main isolation device! Other switches on the equipment are only functional switches and are not suitable for isolating the equipment from the power source. Attention: Le débranchement de la fiche secteur est le seul moyen de mettre l'appareil hors tension.

  • Page 25: Compliance And Conformity

    Please Read First > Notice Compliance and Conformity We hereby declare that this product complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.kyoceradocumentsolutions.eu/index/service/dlc.html Software Ver. Frequency band in which the radio Maximum radio-frequency power equipment operates: transmitted in the frequency and...

  • Page 26: Industry Canada Statement

    Please Read First > Notice Industry Canada statement: This device contains licence-exempt transmitter(s) / receiver(s) that complies with Innovation, Science and Economic Development Canada’s licence-exempt RSS (s). Operation is subject to the following two conditions: 1 This device may not cause interference. 2 This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 27: Other Precautions (For Users In California, The United States)

    Please Read First > Notice Other precautions (for users in California, the United States) Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

  • Page 28: Warranty (The United States And Canada)

    Please Read First > Notice Warranty (the United States and Canada)

  • Page 29: Wireless Connection

    Please Read First > Notice Wireless Connection For Mexico IFT #: RCPKYIB21-1139 La operación de este equipo está sujeta a las siguientes dos condiciones: 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

  • Page 30: Security Precautions When Using Wireless Lan (If Equipped)

    Please Read First > Notice Security Precautions when Using Wireless LAN (If equipped) Wireless LAN allows information to be exchanged between wireless access points instead of using a network cable, which offers the advantage that a WLAN connection can be established freely within an area in which radio waves can be transmitted.

  • Page 31: Limited Use Of This Product

    Please Read First > Notice Limited Use of This Product • Radio waves transmitted from this product may affect medical equipment. When using this product in a medical institution or in the vicinity of medical instruments, either use this product according to the instructions and precautions provided by the administrator of the institution or those provided on the medical instruments.

  • Page 32: Legal And Safety Information

    Unauthorized reproduction (copying) of all or part of this document is prohibited, with the exception of copyright law exceptions. Regarding Trade Names • PRESCRIBE and ECOSYS are registered trademarks of Kyocera Corporation. • KPDL is a trademark of Kyocera Corporation. • Active Directory, Azure, Microsoft, Microsoft 365, Microsoft Edge, Windows and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the U.S.A.

  • Page 33: Monotype Imaging License Agreement

    Please Read First > Notice Monotype Imaging License Agreement 1 Software shall mean the digitally encoded, machine readable, scalable outline data as encoded in a special format as well as the UFST Software. 2 You agree to accept a non-exclusive license to use the Software to reproduce and display weights, styles and versions of letters, numerals, characters and symbols (Typefaces) solely for your own customary business or personal purposes at the address stated on the registration card you return to Monotype Imaging.

  • Page 34: Openssl License

    Please Read First > Notice OpenSSL License For the Open Source Software license, go into the following URL and select Country > Product Name > OS > Language and then, refer to the “OSS_Notice” from the manual tab in the Download. https://kyocera.info/...

  • Page 35: Energy Saving Control Function

    Please Read First > Notice Energy Saving Control Function To reduce power consumption when idle, the device comes equipped with a power management function that automatically shifts to "Sleep" to minimize power consumption after a certain period of time has passed since the device was last used.

  • Page 36: Automatic 2-Sided Print Function

    Please Read First > Notice Automatic 2-Sided Print Function This device includes 2-sided printing as a standard function. For example, by printing two 1-sided originals onto a single sheet of paper as a 2-sided print, it is possible to lower the amount of paper used. ➡  ...

  • Page 37: Resource Saving - Paper

    Please Read First > Notice Resource Saving - Paper For the preservation and sustainable use of forest resources, it is recommended that recycled as well as virgin paper certified under environmental stewardship initiatives or carrying recognized ecolabels, which meet EN 12281:2002* or an equivalent quality standard, be used.

  • Page 38: Environmental Benefits Of "Power Management

    Please Read First > Notice Environmental benefits of "Power Management" To reduce power consumption when idle, this machine is equipped with a power management function that automatically activates energy-saving mode when the machine is idle for a certain period of time. Although it takes the machine a slight amount of time to return to READY mode when in energy-saving mode, a significant reduction in energy consumption is possible.

  • Page 39: Energy Star Program

    Please Read First > Notice ENERGY STAR Program ® We participate in the ENERGY STAR Program. We provide the products that comply with ENERGY STAR standards to the market. ENERGY STAR is an energy efficiency program with the goal of developing and promoting the use of products with high energy efficiency in order to help prevent global warming.

  • Page 40: Precautions For Security When Using Wireless Lan

    Please Read First > Notice Precautions for security when using wireless LAN Wireless LAN has the advantage that it allows free LAN connections within the range of radio waves because it uses radio waves to exchange information between a PC and a wireless access point, not using a network cable. On the other hand, radio waves can reach any location though obstacles (such as walls) within a certain range, so if you do not perform security setting, the following problems may occur.

  • Page 41: Installing And Setting Up The Machine

    Installing and Setting up the Machine 2 Installing and Setting up the Machine...

  • Page 42: Part Names (Machine Exterior)

    Installing and Setting up the Machine > Part Names (Machine Exterior) Part Names (Machine Exterior) 1 Upper tray 2 Eject stopper 3 Cassette 1 4 Main switch 5 Front cover open button 6 Operation panel 7 Rear cover 8 Anti-theft slot...

  • Page 43: Part Names (Connectors/Interior)

    Installing and Setting up the Machine > Part Names (Connectors/Interior) Part Names (Connectors/Interior)
  • Page 44 Installing and Setting up the Machine > Part Names (Connectors/Interior) 1 USB interface connector 2 Network interface connector 3 Conveying cover 4 Paper length guide 5 Paper width guide 6 USB Memory slot 7 MP Tray 8 MP support tray 9 Paper guide 10 Fuser cover 11 Toner container Release Button...

  • Page 45: Part Names (With Optional Equipments Attached)

    Installing and Setting up the Machine > Part Names (With Optional Equipments Attached) Part Names (With Optional Equipments Attached) 1 Cassette 2 2 Cassette 3...

  • Page 46: How To Hold The Device

    Installing and Setting up the Machine > How to hold the device How to hold the device When carrying the device, be careful where you hold it. IMPORTANT When carrying the machine, hold the bottom left and right sides of the machine as shown in the illustration. There is a risk of damage if you do not hold it correctly.

  • Page 47: Connecting The Machine And Other Devices

    Installing and Setting up the Machine > Connecting the Machine and Other Devices Connecting the Machine and Other Devices Prepare the cables necessary to suit the environment and purpose of the machine use. When Connecting the Machine to the PC via USB When Connecting the Machine to the PC or Tablet by network cable, Wi-Fi, or Wi-Fi direct NOTE...
  • Page 48 Installing and Setting up the Machine > Connecting the Machine and Other Devices  When a USB cable is used to connect the machine Function Necessary Cable Printer USB 2.0 compatible cable (Hi-Speed USB compliant, max. 5.0 m, shielded) IMPORTANT Using a cable other than a USB 2.0 compatible cable may cause failure.  ...

  • Page 49: Connecting Cables

    Installing and Setting up the Machine > Connecting Cables Connecting Cables Connecting LAN Cable IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 46)   Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub.

  • Page 50: Connecting Usb Cable

    Installing and Setting up the Machine > Connecting Cables Connecting USB Cable IMPORTANT If the power is on, turn the power switch off. Power off   Connect the cable to the machine. Connect the USB cable to the USB interface connector. Connect the other end of the cable to the PC.

  • Page 51: Connecting The Power Cable

    Installing and Setting up the Machine > Connecting Cables Connecting the Power Cable Connect the cable to the machine. Connect one end of the supplied power cable to the machine and the other end to a power outlet. IMPORTANT Only use the power cable that comes with the machine.  ...

  • Page 52: Power On/Off

    Installing and Setting up the Machine > Power On/Off Power On/Off Power on Turn the power switch on. IMPORTANT Wait more than 5 seconds, and then turn on the power switch.  ...

  • Page 53: Power Off

    Installing and Setting up the Machine > Power On/Off Power off Turn the power switch off. The confirmation message for power supply off is displayed. It takes approximately 3 minutes for power off. CAUTION If this machine will be left unused for an extended period (e.g. overnight), turn it off at the power switch.

  • Page 54: Using The Operation Panel

    Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Operation Panel Keys 1 Message display Display the setting items or the error message. 2 Selection keys Select the menu that displayed under the LDC panel. 3 [Menu] key Display the Menu screen.
  • Page 55 Installing and Setting up the Machine > Using the Operation Panel 10 Numeric keys Input the number or the symbol. 11 [Logout] key Finish (Log out) the operation of each user. 12 [Arrow] key Increase/decrease the numerical value at the LCD panel, or select the menu. Also used to move the cursor during character input.

  • Page 56: Using The Operation Panel

    Installing and Setting up the Machine > Using the Operation Panel Using the Operation Panel Here, using the setting menu as an example, operation of the operation panel will be explained. Selecting the [Menu] key will display the setting menu. Displays the direction of arrow keys that are useable on the displayed screen.
  • Page 57 Installing and Setting up the Machine > Using the Operation Panel * is displayed at the beginning of the selected item. When [Exit] is displayed, selecting [Exit] will return to the normal screen from the Setting Menu screen.

  • Page 58: Help Screen

    Installing and Setting up the Machine > Using the Operation Panel Help Screen If you have difficulty operating the machine, you can check how to operate it using the touch panel. When is displayed, select to display the Help screen. The Help screen shows the machine operation..

  • Page 59: Login/Logout

    Installing and Setting up the Machine > Login/Logout Login/Logout Login Enter the login user name. If the login screen is displayed during operations, select a [Login User Name] and press the [OK] key. NOTE If the user authentication method is set to [Netwk Authentic.], [Menu] is displayed. Selecting [Menu] and then [Login Type] allows either [Local Authentic.] or [Netwk Authentic.] to be selected as the authentication destination.

  • Page 60: Log In By Id Card

    Installing and Setting up the Machine > Login/Logout Log in by ID card When IC card authentication is enabled and user management is set, "Use ID card to login." appears when the machine is used. Hold the Login card over the IC card reader to log in. IMPORTANT •...

  • Page 61: Log In Using A Keyboard

    Installing and Setting up the Machine > Login/Logout Log in using a keyboard If IC card authentication is enabled, you can log in without using an IC card by entering your login username and password. NOTE You can allow or prevent logins. Refer to the following for the setting method. ➡  ...

  • Page 62: Logout

    Installing and Setting up the Machine > Login/Logout Logout Select the [Lockout] key You will return to the login user name/login password entry screen. NOTE Users are automatically logged out in the following circumstances: • When the machine enters the sleep state. •...

  • Page 63: Default Settings Of The Machine

    Installing and Setting up the Machine > Default Settings of the Machine Default Settings of the Machine The default settings of the machine can be changed in [Menu]. Before using this machine, configure such settings as date and time, network configuration, and energy saving functions as needed. NOTE For items that can be set with [Menu], refer to the following: ➡  ...

  • Page 64: Configure The Settings

    Installing and Setting up the Machine > Default Settings of the Machine Configure the settings Select [Date] > [Time] > [Date Format] > [Time Zone] [Date] Set the date for the location where you use the machine. Value: Year (2000-2035), Month (1-12), Day (1-31) [Time] Set the time for the location where you use the machine.

  • Page 65: Network Setup

    Installing and Setting up the Machine > Default Settings of the Machine Network Setup Configuring the Wired Network The machine is equipped with network interface, which is compatible with network protocols such as TCP/IP (IPv4), TCP/IP (IPv6), NetBEUI, and IPSec. It enables network printing on the Windows, Mac, UNIX and other platforms.
  • Page 66 Installing and Setting up the Machine > Default Settings of the Machine Configure the settings • When using DHCP server • [DHCP]: Configure the settings • When setting the static IP address • [DHCP]: Off • [Auto-IP]: Off • [IP Address]: Enter the address. •...

  • Page 67: Configuring The Wireless Network

    Using the Wi-Fi Setup Tool This is a tool that can be downloaded from Download Center (https:// kyocera.info/). You can configure the connection according to the instructions provided by the wizard. ➡   Wired Connection with LAN Cable Using Wi-Fi Setup Tool (page 60) ➡  Command Center RX User Guide...
  • Page 68 Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 69 Installing and Setting up the Machine > Default Settings of the Machine Utility tab > of Wi-Fi Setup Tool. The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...
  • Page 70 Installing and Setting up the Machine > Default Settings of the Machine Change the settings of access point as necessary > [Next] The network is configured.
  • Page 71 Installing and Setting up the Machine > Default Settings of the Machine Wireless LAN Connection by Wi-Fi Direct Using Wi-Fi Setup Tool To send the Wi-Fi settings configured in the Wi-Fi Setup Tool to the machine, connect the computer or mobile device with the machine locally.
  • Page 72 Launch the Wi-Fi Setup Tool. Launch your Web browser. Enter "https://kyocera.info/" into the browser’s address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 73 Installing and Setting up the Machine > Default Settings of the Machine Click of Wi-Fi Setup Tool. The Wi-Fi Setup Tool will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...

  • Page 74: Setting Wi-Fi Direct

    Installing and Setting up the Machine > Default Settings of the Machine Setting Wi-Fi Direct After configuring the connection settings, you will be able to print in the Wi-Fi Direct environment. The configuration methods are as follows: • Configuring the connection from the operation panel on this machine •...
  • Page 75 Installing and Setting up the Machine > Default Settings of the Machine Connecting to Computers or Mobile Devices Unsupported Wi-Fi Direct Here, we'll explain the procedures for connecting to iOS mobile devices. Display the screen [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys >...
  • Page 76 Installing and Setting up the Machine > Default Settings of the Machine Configuring the connection by using push button When your computer or mobile device does not support Wi-Fi Direct but supports WPS, you can configure the network using push button. Display the screen [Menu] key >...

  • Page 77: Energy Saver Function

    Installing and Setting up the Machine > Default Settings of the Machine Energy Saver function If a certain period of time elapses after the machine is last used, the machine automatically enters Sleep to minimize power consumption. Sleep Panel and all indicators on the operation panel will go out to save a maximum amount of power except the Energy Saver indicator.

  • Page 78: Auto Sleep

    Installing and Setting up the Machine > Default Settings of the Machine Auto Sleep Function that automatically switches the machine into Sleep if left idle for a preset time. Switch time has a factory default of 1 minute. When using this machine, select any key. You will be able to use again within 6 seconds.
  • Page 79 Installing and Setting up the Machine > Default Settings of the Machine Sleep Level (Energy Saver mode and Quick Recovery mode) (models except for Europe) Sleep can be switched to two modes: Energy Saver mode and Quick Recovery mode. The default setting is Energy Saver mode.
  • Page 80 Installing and Setting up the Machine > Default Settings of the Machine Use the quiet mode. The operating sound of the machine can be suppressed. Set Quiet Mode if you are concerned about the operating sound. If [Quiet Mode] is selected, the [Quiet Mode] key will light and quiet mode will be set. NOTE In Quiet Mode, the processing speed will be slower than normal.

  • Page 81: Installing Software

    Status Monitor 5 This is a utility that monitors the printer status and provides an ongoing reporting function. KYOCERA Net Direct Print This makes it possible to print a PDF file without starting — Adobe Acrobat/Reader. FONTS These are display fonts that enable the machine's built- in fonts to be used in a software application.

  • Page 82: Installing Software In Windows

    Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 83 Installing and Setting up the Machine > Installing Software Driver tab or Utility tab > of the software you want to download. An installer of the selected software will be downloaded. Double-click the downloaded installer to launch. Follow the guidance on the screen to install the software. NOTE •...
  • Page 84 Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" to the browser's address bar or location bar. Enter and search the product name, and select this product from the candidate list. Change the selected operating system and its language setting as needed.
  • Page 85 Installing and Setting up the Machine > Installing Software Utility tab > of "Web Installer". A web installer will be downloaded. Double-click the downloaded installer to launch. NOTE • Installation on Windows must be done by a user logged on with administrator privileges. •...

  • Page 86: Click [Install]

    Installing and Setting up the Machine > Installing Software Click [Install]. Select a model > [Next] NOTE • The machine cannot be detected unless it is on. If the computer fails to detect the machine, verify that it is connected to the computer via a network or USB cable. •...

  • Page 87: Install An Application

    Installing and Setting up the Machine > Installing Software Install an application. Select software you want to install. NOTE Software recommended to install have in their checkboxes by default. Change the settings as required.   Click [Install]. NOTE If the Windows security window appears, click [Install this Driver Software].  ...

  • Page 88: Finish The Installation

    Installing and Setting up the Machine > Installing Software Finish the installation. Click [Next] > [Complete] to finish the installation wizard. If a system restart message appears, restart the computer by following the screen prompts. This completes the printer driver installation procedure.

  • Page 89: Uninstalling Windows Software

    Installing and Setting up the Machine > Installing Software Uninstalling Windows Software Use a web installer to uninstall software. The web installer can be downloaded from the Download Center (https://kyocera.info). NOTE For details on how to download the web installer, refer to the following: ➡  ...

  • Page 90: Uninstall The Software

    Installing and Setting up the Machine > Installing Software Uninstall the software. Select software you want to uninstall. Click [Uninstall]. Finish uninstalling. Click [Complete]. Restart the system for the uninstall to take effect.

  • Page 91: Installing Software On A Mac Os Computer

    • When printing via AirPrint, you do not have to install the software.   Download a software from the website. Launch your Web browser. Enter "https://kyocera.info/" into the address bar. Enter and search the product name, and select this product from the candidate list.
  • Page 92 Installing and Setting up the Machine > Installing Software Change the selected operating system and its language setting as needed. Driver tab > "Mac Printer Driver (x.x and later)" An installer of the selected software will be downloaded. Install an application. Double-click the downloaded installer to launch.
  • Page 93 Installing and Setting up the Machine > Installing Software Install the printer driver as directed by the instructions in the installation software. This completes the printer driver installation. If a USB connection is used, the machine is automatically recognized and connected. If an IP connection is used, the settings below are required.

  • Page 94: Configure The Settings

    Installing and Setting up the Machine > Installing Software Configure the settings Open System Preferences and add the printer. Select [Default], click the item that appears in "Name", and then select the driver. The selected machine is added.
  • Page 95 Installing and Setting up the Machine > Installing Software NOTE When using an IP address, select the [IP] and then enter the host name or IP address. "Name" is automatically filled in with the number entered in "Address". Change the settings as required.  ...

  • Page 96: Check The Counter

    Installing and Setting up the Machine > Check the counter Check the counter Check the number of sheets printed and scanned. Display the screen [Menu] key > [ ] keys > [Counter] > [OK] key Check the counter Select the item you wish to check, and select the [OK] key.

  • Page 97: Additional Preparations For The Administrator

    Installing and Setting up the Machine > Additional Preparations for the Administrator Additional Preparations for the Administrator Administrator Privileges Overview This machine is shipped with two default users registered one with Machine Administrator privileges, and another with Administrator privileges. The user with Machine Administrator privileges and the user with Administrator privileges can configure important settings for the machine.

  • Page 98: Log In As Machine Administrator Or Administrator

    Installing and Setting up the Machine > Additional Preparations for the Administrator Log in as Machine Administrator or Administrator NOTE The user with Machine Administrator privileges or the user with Administrator privileges must log in to configure important settings for the product, such as network settings and security settings. The factory default login user name and login password are set as shown below.

  • Page 99: Strengthening The Security

    Installing and Setting up the Machine > Additional Preparations for the Administrator Strengthening the Security This machine is shipped with two default users registered one with Machine Administrator rights, and another with Administrator rights. Logging in as this user will allow you to configure all settings; therefore, please change the login user name and password.
  • Page 100 Installing and Setting up the Machine > Additional Preparations for the Administrator • POP3 ➡   [POP3] (page 234) • EnhancedWSD(TLS) ➡   [EnhancedWSD(TLS)] (page 237) • IPSec ➡   [IPSec] (page 232) • SNMPv3 ➡   [SNMPv3] (page 233) Verify the software in the machine •...

  • Page 101: What Is Command Center Rx

    Installing and Setting up the Machine > What is Command Center RX What is Command Center RX If the machine is connected to the network, you can configure various settings using Command Center RX. This section explains how to access Command Center RX, and how to change security settings and the host name. ➡  Command Center RX User Guide NOTE To fully access the features of the Command Center RX pages, you must enter the user name and password...

  • Page 102: Accessing Command Center Rx

    Installing and Setting up the Machine > What is Command Center RX Accessing Command Center RX Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [Status] >...

  • Page 103: Changing Security Settings

    Installing and Setting up the Machine > What is Command Center RX Changing Security Settings Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [Status] >...

  • Page 104: Changing Device Information

    Installing and Setting up the Machine > What is Command Center RX Changing Device Information Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name. In the home screen [Status] >...

  • Page 105: Smtp And E-Mail Settings

    Installing and Setting up the Machine > What is Command Center RX SMTP and E-mail Settings By configuring the SMTP settings, it is possible to send the images scanned by the machine as E-mail attachments and to send E-mail notices when jobs have been completed. To use this function, this machine must be connected to a mail server using the SMTP protocol.
  • Page 106 Installing and Setting up the Machine > What is Command Center RX Configure the settings Set "SMTP (E-mail TX)" to [On] in the "Send Protocols". Display the screen Display the E-mail Settings screen. From the [Function Settings] menu, click [E-mail]. Configure the settings Enter "SMTP"...
  • Page 107 Installing and Setting up the Machine > What is Command Center RX [Authentication Protocol] To use SMTP authentication, enter the user information for authentication. [Connection Test] Tests to confirm the proper operation under the settings without sending an email. [Domain Restrictions] To restrict the domains, click the [Domain List] and enter the domain names of addresses to be allowed or rejected.

  • Page 108: Preparation Before Use

    Preparation before Use 3 Preparation before Use...

  • Page 109: Load Paper

    Preparation before Use > Load paper Load paper Loading Paper Load paper in the cassettes and multipurpose tray. For the paper load methods for each cassette, refer to the page below. 1 Cassette 1 ➡   Loading in the Cassettes (page 105) 2 Cassette 2 ➡  ...

  • Page 110: Precaution For Loading Paper

    Preparation before Use > Load paper Precaution for Loading Paper When you open a new package of paper, fan the sheets to separate them slightly prior to loading in the following steps. Fan the paper, then tap it on a level surface. In addition, note the following points. •...

  • Page 111: Paper Specifications Available In The Cassettes

    Preparation before Use > Load paper Paper Specifications available in the Cassettes The cassettes can hold plain paper, recycled paper or color paper. The number of sheets that can be loaded in each cassette is shown below. Cassette Capacity Cassette 1 to 3 250 sheets (Plain paper: 80 g/m For details of the supported paper sizes, refer to the following: ➡  ...

  • Page 112: Loading In The Cassettes

    Preparation before Use > Load paper Loading in the Cassettes Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks.  ...
  • Page 113 Preparation before Use > Load paper Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal  ...
  • Page 114 Preparation before Use > Load paper Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. •...
  • Page 115 Preparation before Use > Load paper Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam.   NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.

  • Page 116: Paper Specifications Available In The Multipurpose Tray

    Preparation before Use > Load paper Paper Specifications available in the Multipurpose Tray Up to 100 sheets of Plain paper (80 g/m ) can be added to the multipurpose tray. For details of the supported paper sizes, refer to the following: ➡  ...

  • Page 117: Loading Paper In The Multipurpose Tray

    Preparation before Use > Load paper Loading Paper in the Multipurpose Tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray.
  • Page 118 Preparation before Use > Load paper Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray. ➡   Precaution for Loading Paper (page 103) IMPORTANT •...
  • Page 119 Preparation before Use > Load paper • Oufuku hagaki (Return postcard) • Hagaki (Cardstock) • Vertical envelope (open opening) • Horizontal envelope (close opening) IMPORTANT • Use unfolded Oufuku hagaki (Return postcard). • How to load envelopes (orientation and facing) will differ depending on the type of envelope. Be sure to load it in correctly, otherwise printing may be done in the wrong direction or on the wrong face.

  • Page 120: Specifying Paper Size And Media Type

    Preparation before Use > Load paper Specifying Paper Size and Media Type The default paper size setting for cassette 1, for the multipurpose tray and for the optional paper feeder (cassettes 2 to 3) is "A4", and the default media type setting is "Plain”. To change the type of paper to be used in cassettes, specify the paper size and media type.
  • Page 121 Preparation before Use > Load paper Specifying the Cassette Paper Size and Media Type Display the screen [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [ ] keys > [Cassette 1 Set.] to [Cassette 3 Set.] >...
  • Page 122 Preparation before Use > Load paper Multipurpose Tray Paper Size and Media Type Item Description [Paper Size] Select the paper size. Value: [Envelope Monarch], [Envelope #10], [Envelope DL], [Envelope C5], [Executive], [Letter], [Legal], [A4], [B5], [A5-R], [A5], [A6], [B6], [Envelope #9], [Envelope #6], [ISO B5], [Custom], [Cardstock], [Oufuku], [Oficio II], [216x340mm], [16K], [Statement-R], [Folio], [Youkei 2], [Youkei 4], [Nagagata 3], [Nagagata 4], [Younaga 3]...
  • Page 123 Preparation before Use > Load paper Specifying Multipurpose Tray Paper Size and Media Type Set the size of paper and media type used in the multipurpose tray. Display the screen [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [ ] keys >...

  • Page 124: Paper Stopper

    Preparation before Use > Paper Stopper Paper Stopper When using paper A4/Letter or larger, open the paper stopper shown in the figure.

  • Page 125: Print From Pc

    Print from PC 4 Print from PC...

  • Page 126: Printer Driver Print Settings Screen

    Print from PC > Printer Driver Print Settings Screen Printer Driver Print Settings Screen The printer driver print settings screen allows you to configure a variety of print-related settings. ➡  Printer Driver User Guide 1 [Quick Print] tab Provides icons that can be used to easily configure frequently used functions. Each time you click an icon, it changes to an image resembling the print results and applies the settings.

  • Page 127: Displaying The Printer Driver Help

    Print from PC > Printer Driver Print Settings Screen 9 [Factory Default] Click to revert settings to their initial values. Displaying the Printer Driver Help The printer driver includes Help. To learn about print settings, open the printer driver print settings screen and display Help as explained below.

  • Page 128: Changing The Default Printer Driver Settings (Windows 2016 And Later)

    Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 2016 and later) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡  Printer Driver User Guide Click the Windows [Start] button [Windows System]...

  • Page 129: Changing The Default Printer Driver Settings (Windows 11)

    Print from PC > Printer Driver Print Settings Screen Changing the Default Printer Driver Settings (Windows 11) The default printer driver settings can be changed. By selecting frequently used settings, you can omit steps when printing. For the settings, refer to the following: ➡  Printer Driver User Guide Click the Windows [Start] button [All apps]...

  • Page 130: Printing From Pc

    NOTE • To print the document from applications, install the printer driver downloaded from Download Center (https://kyocera.info/) on your computer. • In some environments, the current settings are displayed at the bottom of the printer driver. • When printing the cardstock or envelopes, load the cardstock or envelopes in the multipurpose tray before performing the following procedure.

  • Page 131: Configure The Settings

    Print from PC > Printing from PC Configure the settings Select the machine from the "Printer" menu and click the [Properties] button. Select the [Preference] tab. Click the "Print size" menu and select the paper size to use for printing. To load the paper of size that is not included in print sizes of the machine such as cardstock or envelopes, the paper size needs to be registered.

  • Page 132: Printing On Non-Standard Sized Paper

    Print from PC > Printing from PC Printing on Non-standard Sized Paper If you loaded a paper size that is not included in the print sizes of the machine, register the paper size in the [Preference] tab of the print settings screen of the printer driver. The registered size can be selected from the "Print size"...
  • Page 133 Print from PC > Printing from PC Register the user. Click the [Preference] tab. Click the [Paper Sizes] button. Click the [New] button. Enter the paper size. Enter the name of the paper. Click the [Save] button. Click the [OK] button. Click the [OK] button.
  • Page 134 Print from PC > Printing from PC Display the print settings screen. Click [File] and select [Print]. Select the paper size and type of non-standard size paper. Select the machine from the "Printer" menu and click the [Properties] button. Select the [Preference] tab. Click "Paper size"...

  • Page 135: Printing With Universal Print

    Print from PC > Printing from PC Printing with Universal Print Jobs can be printed via the cloud by using the cloud service [Universal Print] provided by Microsoft Corporation. Users authorized in the Azure Active Directory can print to Universal Print ready printers from anywhere. NOTE •...
  • Page 136 Print from PC > Printing from PC Click [OK]. Returns to the Universal Print Settings screen. NOTE Once registration is complete, [Register] in "Universal Print" will change to [Unregister], and the expiration date of certificate will be shown. Click [Refresh] if the display remains unchanged.  ...
  • Page 137 Print from PC > Printing from PC Registering a Shared Printer to a Computer To use Universal Print, it is necessary to add a shared printer registered with Universal Print to the computer. Login Select the Windows Start button [Settings] [Accounts] [Access work or school], in that order.

  • Page 138: Print The Job

    Print from PC > Printing from PC Print the Job Display the screen Select [File] and click [Print]. Configure the settings Select a registered shared printer from the [Printer]menu and click the [Properteis] button. Set the paper size, printer function, etc., as desired. Click [OK] button to return to the Print dialog box.

  • Page 139: Canceling Printing From A Computer

    Print from PC > Printing from PC Canceling Printing from a Computer To cancel a print job executed using the printer driver before the printer begins printing, do the following: NOTE When canceling printing from this machine, refer to the following: ➡  ...

  • Page 140: Printing From The Mobile Device

    Print from PC > Printing from the Mobile Device Printing from the Mobile Device This machine supports the AirPrint and Mopria. According to the supported OS and application, you can print the job from any mobile device or computer without installing a printer driver. Printing by AirPrint AirPrint is a printing function that is included standard in iOS 4.2 and later products, and Mac OS X 10.7 and later products.

  • Page 141: Printing By Mopria

    Print from PC > Printing from the Mobile Device Printing by Mopria Mopria is a standard on printing function included in Android 4.4 or later products. Mopria Print Service needs to be installed and enabled in advance. For details on how to use, refer to a Web site of Mopria Alliance.

  • Page 142: Printing With Wi-Fi Direct

    Print from PC > Printing from the Mobile Device Printing with Wi-Fi Direct Wi-Fi Direct is a wireless LAN standard that Wi-Fi Alliance has been established. This is one of the functions of the wireless LAN, without a wireless LAN access point or wireless LAN router, between devices can communicate directly on a peer to peer basis.

  • Page 143: Printing Data Saved In The Printer

    Print from PC > Printing Data Saved in the Printer Printing Data Saved in the Printer You can save the print job into the Job Box of this device and print it as necessary. An SD/SDHC Memory Card is required to use the Stored Job Box and the Quick Copy Box. IMPORTANT SD/SDHC memory cards store unencrypted data.
  • Page 144 Print from PC > Printing Data Saved in the Printer Click the [Job storage] tab and select the [Job enhancement] check box to set the function. NOTE For information on how to use the printer driver software, refer to the following: ➡  Printer Driver User Guide  ...

  • Page 145: Printing Documents From Private Print Box

    Print from PC > Printing Data Saved in the Printer Printing Documents from Private Print Box In Private Printing, you can specify that a job is not to be printed until you operate the machine. When sending the job from the application software, specify a password in the printer driver. The job is released for printing by entering the password on the operation panel, ensuring confidentiality of the print job.

  • Page 146: Deleting The Documents Stored In The Private Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Private Print Box Display the screen [Document Box] key > [ ] keys > [Job Box] > [OK] key > [ ] keys > [Private/Stored] > [OK] Select the creator of the document >...

  • Page 147: Printing Document From Stored Job Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Stored Job Box In Stored Job, the print data sent from the application is saved to the machine. You can set up a password as necessary. If you set up a password, enter the password when printing. Print data will be stored in the Stored Job Box after printing.

  • Page 148: Deleting The Documents Stored In The Stored Job Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Stored Job Box Display the screen [Document Box] key > [ ] keys > [Job Box] > [OK] key > [ ] keys > [Private/Stored] > [OK] Select the creator of the document >...

  • Page 149: Printing Document From Quick Copy Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Quick Copy Box Quick Copy feature facilitates additional prints of a document already printed. Activating Quick Copy and printing a document using the printer driver allow the print data to be stored in the Quick Copy Job Box. When additional copies are required, you can reprint the required number of copies from the touch panel.

  • Page 150: Deleting The Documents Stored In The Quick Copy Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Quick Copy Box Display the screen [Document Box] key > [ ] keys > [Job Box] > [OK] key > [ ] keys > [Quick/Proof] > [OK] key Select the creator of the document >...

  • Page 151: Printing Document From Proof And Hold Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Proof and Hold Box The Proof and Hold feature produces only a single proof print of multiple-print job and holds printing of the remaining copies. Printing a multiple-print job in Proof and Hold using the printer driver allows only a single copy to be printed while maintaining the document data in the Job Box.

  • Page 152: Deleting The Documents Stored In The Proof And Hold Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Proof and Hold Box Display the screen [Document Box] key > [ ] keys > [Job Box] > [OK] key > [ ] keys > [Quick/Proof] > [OK] key Select the creator of the document >...

  • Page 153: Printing Documents From Pin Print Box

    Print from PC > Printing Data Saved in the Printer Printing Documents from PIN Print Box This PIN Print Box holds printing when printing is executed from applications that use the IPP protocol, such as AirPrint and Mopria. A pending print job can be output by entering the PIN code that was set at the time of printing.

  • Page 154: Deleting The Documents Stored In The Pin Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the PIN Print Box Display the screen [Document Box] key > [ ] keys > [PIN Print] > [OK] key Select the creator of the document, and select the [OK] key. Delete the document.

  • Page 155: Printing Document From Universal Print Box

    Print from PC > Printing Data Saved in the Printer Printing Document from Universal Print Box For added security, Universal Print can set a PIN code for the printing jobs. Jobs with a PIN code will be saved in the cloud without being printed. By entering the PIN code from the operation panel, jobs from this machine can be printed.
  • Page 156 Print from PC > Printing Data Saved in the Printer Printing the Documents Stored in the Universal Print Box Display the screen [Document Box] key > [ ] keys > [Universal Print] > [OK] key Select the creator of the document, and select the [OK] key. Print the document.

  • Page 157: Deleting The Documents Stored In The Universal Print Box

    Print from PC > Printing Data Saved in the Printer Deleting the Documents Stored in the Universal Print Box Display the screen [Document Box] key > [ ] keys > [Universal Print] > [OK] key Select the creator of the document, and select the [OK] key. Delete the document.

  • Page 158: Configure The Job Box

    Print from PC > Printing Data Saved in the Printer Configure the Job Box Configure settings for Job Box. Display the screen [Document Box] key > [ ] key > [Job Box] > [OK] key > [Job Box Setting] > [OK] key Configure the settings Configurable items are as follows: [Quick Copy Jobs]...

  • Page 159: Monitoring The Printer Status (Status Monitor)

    Print from PC > Monitoring the Printer Status (Status Monitor) Monitoring the Printer Status (Status Monitor) The Status Monitor monitors the printer status and provides an ongoing reporting function. NOTE When you activate Status Monitor, check the status below. • KX DRIVER is installed. •...

  • Page 160: Exiting The Status Monitor

    Print from PC > Monitoring the Printer Status (Status Monitor) Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor. Exit manually Click the settings icon and select Exit in the menu to exit the Status Monitor. Exit automatically The Status Monitor automatically shuts down after 7 minutes if it is not being used.

  • Page 161: Quick View State

    Print from PC > Monitoring the Printer Status (Status Monitor) Quick View State The status of the printer is displayed using icons. Detailed information is displayed when the Expand button is clicked. 1 Printing progress tab 2 Paper tray status tab 3 Toner Status Tab 4 Alert tab 5 Expand button...

  • Page 162: Printing Progress Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Printing progress tab The status of the print jobs is displayed. 1 Status icon 2 Job list Select a job on the job list and it can be canceled using the menu displayed with a right-click.

  • Page 163: Paper Tray Status Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Paper tray status tab Information is displayed about the paper in the printer and about the amount of paper remaining.

  • Page 164: Toner Status Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Toner Status Tab The amount of toner remaining is displayed.

  • Page 165: Alert Tab

    Print from PC > Monitoring the Printer Status (Status Monitor) Alert tab If an error occurs, a notice is displayed using a 3D image and a message.

  • Page 166: Status Monitor Context Menu

    Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Context Menu The following menu is displayed when the settings icon is clicked. Command Center RX If the printer is connected to a TCP/IP network and has its own IP address, use a web browser to access the Command Center RX to modify or confirm the network settings.

  • Page 167: Status Monitor Notification Settings

    Print from PC > Monitoring the Printer Status (Status Monitor) Status Monitor Notification Settings The Status Monitor settings and event list details are displayed. Select whether notification is performed when an error in the event list occurs. Select "Enable event notification". If this setting is set to Off, then the Status Monitor will not start up even when printing is executed.
  • Page 168 Print from PC > Monitoring the Printer Status (Status Monitor) Click the browse (...) button to notify the event by sound file. NOTE The available file format is WAV.   When customizing the message texts to read on the screen aloud, enter the texts in the text box.

  • Page 169: Operation On The Machine

    Operation on the Machine 5 Operation on the Machine...

  • Page 170: Canceling Jobs

    Operation on the Machine > Canceling Jobs Canceling Jobs You can cancel jobs by pressing the [Cancel] key. Confirm that [Processing.] is displayed on the message display, then select the [Cancel] key. [Job Cancel List] appears, and the current job names are displayed. Cancel a job.

  • Page 171: Using Document Boxes

    Operation on the Machine > Using Document Boxes Using Document Boxes Document Box is a function for saving print data from a computer and sharing it with multiple users. The following types of document boxes are available: • Job Box •...

  • Page 172: What Is Usb Drive Box

    Operation on the Machine > Using Document Boxes What is USB Drive Box? A USB drive can be connected to the USB drive slot on the machine to print a saved file. You can print data directly from the USB drive without a PC.

  • Page 173: Using Removable Usb Drive

    Operation on the Machine > Using Removable USB Drive Using Removable USB Drive Plugging USB drive directly into the machine enables you to quickly and easily print the files stored in the USB drive without having to use a computer. The following file types can be printed: •...
  • Page 174 Operation on the Machine > Using Removable USB Drive Print the document. ] keys > [Print File] > [OK] key Select the folder containing the file to be printed and select the [OK] key. NOTE • 1,000 documents can be displayed. •...

  • Page 175: Removing Usb Drive

    Operation on the Machine > Using Removable USB Drive Removing USB Drive IMPORTANT Be sure to follow the proper procedure to avoid damaging the data or USB drive.   Display the screen [Menu] key > [ ] keys > [USB Drive] > [OK] key Select Remove.

  • Page 176: Cloud Linkage Function

    Operation on the Machine > Cloud Linkage Function Cloud Linkage Function Use Kyocera Cloud Access to link the cloud service (Google Drive) this machine. You can save scanned documents to a folder in the cloud service and print files in the cloud service.

  • Page 177: Installing Kyocera Cloud Access

    The "Information" screen displays additional components that will be installed on the computer. Select [Next] without checking [Manage settings as an admininstrator.]. NOTE To manage Kyocera Cloud Access as an administrator for your organization or team, select this setting. ➡  Kyocera Cloud Access User Guide  ...

  • Page 178: Set Kyocera Cloud Access User Account (Authorization Information)

    Operation on the Machine > Cloud Linkage Function Set Kyocera Cloud Access user account (authorization information). Set the Kyocera Cloud Access user authorization information to link with the cloud. Double-click the Kyocera Cloud Access icon. The browser launches and the Kyocera Cloud Access setup screen appears.
  • Page 179 Operation on the Machine > Cloud Linkage Function Confirm the printer that you want to link with the cloud service, and select [Connect]. Select [Finish] and then "Sign in".

  • Page 180: Linkage With The Cloud Service

    Operation on the Machine > Cloud Linkage Function Linkage with the Cloud Service Link Kyocera Cloud Access account with the cloud service and set up the folders and files you want to use. Select [Add] in the "Linked Cloud Service Acount" screen.

  • Page 181: Print Using The Cloud Service

    If you do not know your login user name or password, please contact your administrator.   ] key > [Cloud Access] > [OK] key > [ ] keys > [KYOCERA Cloud] > [OK] key > [ ] key > [On] > [OK] key ] keys >...
  • Page 182 Operation on the Machine > Cloud Linkage Function 3 Enter the file name to be printed on the search screen > [OK] key NOTE Entering a part of the name and selecting the [OK] key displays the applicable folder.   4 Select file to print >...

  • Page 183: Using Various Functions

    Using Various Functions 6 Using Various Functions...

  • Page 184: About Functions Available On The Machine

    Using Various Functions > About Functions Available on the Machine About Functions Available on the Machine This machine provides the various functions available. USB Drive (Printing Documents) Functions If you select [Function] when printing from a USB drive, you can configure settings such as [2-sided] and [EcoPrint].

  • Page 185: 2-Sided

    Using Various Functions > 2-Sided 2-Sided Select binding orientation for duplex mode. Value Description [Off][Bind Long Edge], [Bind Short Edge] [Bind Long Edge]: Images on the second sides are not rotated. [Bind Short Edge]: Images on the second sides are rotated 180 degrees. Print can be bound on the top edge, facing the same orientation when turning the pages.

  • Page 186: Ecoprint

    Using Various Functions > EcoPrint EcoPrint EcoPrint saves toner when printing. Use this function for test prints or any other occasion when high quality print is not required. Value: [Off], [On]...

  • Page 187: File Name Entry

    Using Various Functions > File Name Entry File Name Entry Name a document. Additional information such as job number and date and time can also be set. You can check a job history or job status using the file name, date and time, or job number specified here. Enter the file name (up to 32 characters) and select the [OK] key.

  • Page 188: Jobfinish Notice

    Using Various Functions > JobFinish Notice JobFinish Notice Sends E-mail notice when a job is complete. It can also be set up to send a notice when a job is interrupted. Users can be notified of the completion of a job while working at a remote desk, saving the time spent waiting beside the machine to finish.

  • Page 189: Encrypted Pdf

    Using Various Functions > Encrypted PDF Encrypted PDF Enter the password you set to print the PDF data. Enter the password and select the [OK] key. NOTE For details on entering the password, refer to the following: Character Entry Method  ...

  • Page 190: Tiff/Jpeg Size

    Using Various Functions > TIFF/JPEG size TIFF/JPEG size Select the image size when printing JPEG or TIFF files. Item Description [Paper Size] Fits the image size to the selected paper size. [Image Resolution] Prints at resolution of the actual image. [Print Resolution] Fits the image size to the print resolution.

  • Page 191: Xps Print Area Setting

    Using Various Functions > XPS print area setting XPS print area setting Reduces or enlarges the image size to fit to the selected paper size when printing XPS file. (Values [Off]/[On])

  • Page 192: Status/Job Cancel

    Status/Job Cancel 7 Status/Job Cancel...

  • Page 193: Checking Job Status

    Status/Job Cancel > Checking Job Status Checking Job Status Check the status of jobs being processed or waiting to be printed. Displaying Status Screens Display the screen Select [Status] while the printer is waiting or printing. ] keys > [Job Status] > [OK] key Select the job you want to check.
  • Page 194 Status/Job Cancel > Checking Job Status Number of printed pages/Total number of printed pages...

  • Page 195: Checking Job History

    Status/Job Cancel > Checking Job History Checking Job History NOTE • Job history is also available by Command Center RX or KYOCERA Net Viewer from the computer. For details, refer to the following: ➡  Command Center RX User Guide ➡  KYOCERA Net Viewer User Guide •...

  • Page 196: Checking The Detailed Information Of Histories

    Status/Job Cancel > Checking Job History Checking the Detailed Information of Histories Display the screen ➡   Displaying Job History Screen (page 188) Check the information. [Job Name] When the job name cannot be displayed because the job name is too long, selecting [Detail] will display the entire job name.

  • Page 197: Sending The Log History

    Status/Job Cancel > Checking Job History Sending the Log History You can send the log history by E-mail. You can either send it manually as needed or have it sent automatically whenever a set number of jobs is reached.

  • Page 198: Device Information

    Status/Job Cancel > Device Information Device Information Configure the devices/lines installed or connected to this machine or check their status. Display the screen Select [Status] while the printer is waiting or printing. Check the information. Select the item to check. Select the [OK] key to display the status of the selected device. [Rmt.

  • Page 199: Checking The Remaining Amount Of Toner (Paper/Supplies)

    Status/Job Cancel > Checking the Remaining Amount of Toner (Paper/Supplies) Checking the Remaining Amount of Toner (Paper/Supplies) Check the remaining amount of toner, and paper on the LCD panel. Display the screen To check the remaining amount of toner, select [Toner] while the printer is waiting. Selecting [Paper] will return to the Paper Status screen.

  • Page 200: Menu

    Menu 8 Menu...

  • Page 201: Menu Operation Method

    Menu > Menu Operation Method Menu Operation Method Configure settings related to overall machine operation. System Menu is operated as follows: ➡   Using the Operation Panel (page 49) NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting. If you do not know your login user name or password, please contact your administrator.

  • Page 202: Menu Items

    Menu > Menu items Menu items This section explains the functions that can be configured in menu. To configure the settings, select the item in Menu and select the setting item. For details on each function, see the table below. [Silent Mode] [Off], [On] [Report]...
  • Page 203 Menu > Menu items Item Description [Format SSD] Format the SSD. ➡   Format SSD (page 249) [Format SD Card] Format the SD card. ➡   SD card format (page 250) [Display Bright.] Set the brightness of the LCD panel. ➡   Display Bright. (page 251) [Error Handling] Select whether to cancel or continue the job when error has occurred.
  • Page 204 Menu > Menu items Item Description [Security Level] Specify the security level. ➡   Security Level (page 270) [Data Security] Configure settings related to data stored in SSD or memory. ➡   Data Security (page 271) [Manual FW Update] Set whether to allow firmware updates. ➡  ...

  • Page 205: Report

    Menu > Report Report Print reports to check the machine settings, status, and history. Settings for printing reports can also be configured. Report Print [Menu] key > [ ] keys > [Report] > [OK] key > [ ] keys > [Report Print] > [OK] key Item Description [Menu Map]...
  • Page 206 Menu > Report Item Description [Font List] Prints the font list. You can check the fonts installed in this machine with a sample. [RAM File List] You can print a list of the files on the RAM disk. NOTE This function is displayed when [RAM Disk Mode] is set to [On].  ...

  • Page 207: Job Log

    Menu > Report Job Log [Menu] key > [ ] keys > [Report] > [OK] key > [ ] keys > [Job Log] > [OK] key NOTE For details on the Log History, refer to the following: ➡   History Management (page 200)  ...
  • Page 208 Menu > Report Jobs Log Log subject Print job completion Checking job status/Changing of jobs/Canceling of jobs Log information Event occurrence date and time Event type Event results (Success/Failure)

  • Page 209: Counter

    Menu > Counter Counter [Menu] key > [ ] keys > [Counter] > [OK] key Value: [by Paper Size], [by Combine], [by Duplex]...

  • Page 210: Paper Settings

    Menu > Paper Settings Paper Settings [Menu] key > [ ] keys > [Paper Settings] > [OK] key Configure the paper and paper source settings. MP Tray Set. [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [ ] keys >...

  • Page 211: Cassette 1 Set. To Cassette 3 Set

    Menu > Paper Settings Cassette 1 Set. to Cassette 3 Set. [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [Cassette 1 Set.] to [Cassette 3 Set.] > [OK] key NOTE [Cassette 2] to [Cassette 3] are displayed when the following optional paper feeder is installed. [Cassette 2]: Paper Feeder (250-sheet) [Cassette 3]: Paper Feeder (250-sheet)  ...

  • Page 212: [Media Type Set.]

    Menu > Paper Settings [Media Type Set.] [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [Media Type Set.] > [OK] key Select weight for each media type. The following media type and paper weight combinations are available. Paper Weight Weight (g/m ) and Media Type...
  • Page 213 Menu > Paper Settings Item Description [Prohibit] Duplex printing not allowed. [Name Entry] Change names for Custom 1-8. Names should be not more than 16 characters. Selecting media type at multipurpose tray, the name after change will be displayed. Character Entry Method...

  • Page 214: Reset Type Adj

    Menu > Paper Settings Reset Type Adj. [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [Reset Type Adj.] > [OK] key Reset all attribute settings related to media type set in Media Type Setting.
  • Page 215 Menu > Paper Settings [Menu] key > [ ] keys > [Paper Settings] > [OK] key > [Paper Setup Msg] > [OK] key Set whether to display the confirmation screen for the paper setting when a new paper is set for each cassette. Item Description [Cassette 1] to [Cassette 3]...

  • Page 216: Print Settings

    Menu > Print Settings Print Settings [Menu] key > [ ] keys > [Print Settings] > [OK] key [Paper Source] Select the default paper source. Value: [Cassette 1] to [Cassette 3], [MP Tray] NOTE [Cassette 2] to [Cassette 3] are displayed when the following optional paper feeder is installed. [Cassette 2]: Paper Feeder (250-sheet) [Cassette 3]: Paper Feeder (250-sheet)  ...
  • Page 217 Menu > Print Settings Value Description [Auto] Search the paper source that matches the selected paper size and type. [Fixed] Print on paper loaded in the specified paper source. [2-sided] Select binding orientation for duplex mode. Value: [Off], [Bind Long Edge], [Bind Short Edge] [Override A4/LTR] Select whether to treat A4 size and Letter, which are similar in size, as the same size when printing.
  • Page 218 Menu > Print Settings [Font Type] Set the font type. Value: Standard, Option NOTE Option is displayed when the optional SD card is installed.   [Font ID] Set the font ID. [Courier] Sets the thickness of the Courier font. Value: Standard, Thick [Letter Gothic] Set the thickness of the Letter Gothic font.
  • Page 219 Menu > Print Settings [Font Type] Set the font type. NOTE [Option] is displayed when an optional SD card is installed.   [Font ID] Set the font ID. [Code Set] Set the character code set. The character code set available for selection depends on the currently selected font. [Print Quality] Set the printing quality.
  • Page 220 Menu > Print Settings Value Description [Reduced Print] Configure settings for reducing the print data and printing (reduced printing). Set the paper size before reduction and reduction ratio. ➡   About reduced print settings (page 214) NOTE In reduced printing, unlike the print result of 1x size, the line width of characters may not be constant, or lines may be seen in figures, images, patterns, etc.

  • Page 221: About Reduced Print Settings

    Menu > Print Settings Value Description [EOJ] The command recognized as a termination of the job data is regarded as one job until it is detected. [End of Session] The data included in a network session at network connection is regarded as one job.

  • Page 222: [Network Setting]

    Menu > [Network Setting] [Network Setting] Configure the machine system. [Menu] key > [ ] keys > [Network] > [OK] key Configures network settings. Host Name [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Host Name] > [OK] key Item Description [Host Name]...

  • Page 223: Wi-Fi Easy Setup

    Menu > [Network Setting] Wi-Fi Easy Setup [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Wi-Fi Easy Setup] > [OK] key Set up Wi-Fi using your mobile device. Follow the instructions on the screen. [No]...

  • Page 224: [Wi-Fi Direct Set]

    Menu > [Network Setting] [Wi-Fi Direct Set] [Menu] key > [ ] keys > [Network] > [OK] key > [Wi-Fi Direct Set] > [OK] key Set Wi-Fi Direct. Item Description [Wi-Fi Direct] Select whether to use Wi-Fi Direct. Value: [Off], [On] [Device Name] Specify the device name.
  • Page 225 Menu > [Network Setting] Item Description [Password] Select whether the Wi-Fi Direct password is automatically generated or created manually. Value: [Auto], [Manual] NOTE If [Manual] is selected, set a password (8 or more characters).   [Frequency Band] Set the frequency band to be used. Value: [2.4GHz], [5GHz]...

  • Page 226: Wi-Fi Settings

    Menu > [Network Setting] Wi-Fi Settings [Menu] key > [ ] keys > [Network] > [OK] key > [Wi-Fi Settings] > [OK] key Set Wi-Fi Direct. [Wi-Fi] Item Description [Wi-Fi] Set whether to use Wi-Fi. Value: [Off], [On] NOTE If you select [On], restart your network for the setting to take effect.  ...
  • Page 227 Menu > [Network Setting] [Connect-by Other] [Push Button] If the access point supports the push button method, wireless settings can be configured using the push button. This setting executes push button, and the connection is started by pressing the push button on the access point.
  • Page 228 Menu > [Network Setting] Item Description [Encryption] Select encryption method. The setting values vary depending on the Network Authentication setting. Open Value: [Disable], [WEP] NOTE If you selected [WEP], set the WEP key (up to 26 characters) and WEP Key Index (0 to 3).  ...

  • Page 229: Tcp/Ip Settings

    Menu > [Network Setting] TCP/IP Settings [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Setting] Set up TCP/IP (IPv4) to connect to the network. This setting is available when [TCP/IP] is [On]. Item Description [DHCP] Select whether to use the DHCP (IPv4) server. Value: [Off], [On] [Auto-IP] Select whether to use Auto-IP.
  • Page 230 Menu > [Network Setting] Item Description [DNS Server] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [ManualManual] is selected, enter the DNS server IP address into and .   [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS.
  • Page 231 Menu > [Network Setting] Item Description [Manual Settings] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP AddressIP Address] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
  • Page 232 Menu > [Network Setting] Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off], [On], [Auto] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON.  ...
  • Page 233 Menu > [Network Setting] [ConnectionStatus] Displays the status and name of the connected network.

  • Page 234: [Wired Netwk. Set]

    Menu > [Network Setting] [Wired Netwk. Set] [Menu] key > [ ] keys > [Network] > [OK] key > [Wired Netwk. Set] > [OK] key Configure wired network settings. [TCP/IP Settings] [TCP/IP] Select whether to use TCP/IP Protocol. Value: [Off], [On] [IPv4 Setting] Set up TCP/IP (IPv4) to connect to the network.
  • Page 235 Menu > [Network Setting] Item Description [DNS Server] Set the IP address of DNS (Domain Name System) server. Value: [Auto (DHCP)], [Manual] NOTE When [ManualManual] is selected, enter the DNS server IP address into and .   [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS.
  • Page 236 Menu > [Network Setting] Item Description [Manual Settings] Manually specify the IP address, prefix length, and gateway address of TCP/IP (IPv6). Value [IP AddressIP Address] 128-bits address is expressed in eight groups consisting of four- digit hexadecimal digits. The groups are separated by colon (:). [Prefix Length] 0 to 128 [Default Gateway]...
  • Page 237 Menu > [Network Setting] Item Description [DNS over TLS] Set whether to connect to a DNS server during communication protected by TLS. Value: [Off], [On], [Auto] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON.  ...
  • Page 238 Menu > [Network Setting] [LAN Interface] Item Description [LAN Interface] Specify the settings for the LAN interface to be used. Value: [Auto], [10Base-Half], [10Base-Full], [100Base-Half], [100Base- Full], [1000Base-T] IMPORTANT After changing the setting, restart the network or turn the machine OFF and then ON.  ...

  • Page 239: Protocolsettings

    Menu > [Network Setting] ProtocolSettings [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [ProtocolSettings] > [OK] key Configures protocol settings. [Bonjour] Item Description [Off/On] Select whether to use Bonjour. Value: [Off], [On] [AvailableNetwork] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
  • Page 240 Menu > [Network Setting] [SNMPv3] Item Description [Off/On] Set whether to communicate using SNMPv3. The setting will be changed after restarting the device or network. Value: [Off], [On] [AvailableNetwork] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
  • Page 241 Menu > [Network Setting] [SMTP] Item Description [Off/On] Select whether to send E-mail using SMTP. Value: [Off], [On] [POP3] Item Description [Off/On] Select whether to receive E-mail using POP3. Value: [Off], [On] [RAW Port] Item Description [Off/On] Set whether to receive documents using the Raw Port. The setting will be changed after restarting the device or network.
  • Page 242 Menu > [Network Setting] [IPP over TLS] Item Settings [Off/On] Sets whether to receive documents using TLS-protected IPP. To use this, select [On] in these settings, and select [On] for [TLS] in the [Security]. The factory default port number is 443. The setting will be changed after restarting the device or network.
  • Page 243 Menu > [Network Setting] [ThinPrint] Item Settings [Off/On] Set whether to use ThinPrint. To use this, select [On] in these settings. The factory default port number is 4000. The setting will be changed after restarting the device or network. Value: [Off], [On] NOTE This feature does not appear if the optional ThinPrint Option is not running.
  • Page 244 Menu > [Network Setting] [EnhancedWSD(TLS)] Item Description [Off/On] Set whether to use our proprietary Web service on TLS. The setting will be changed after restarting the device or network. Value: [Off], [On] [AvailableNetwork] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired.
  • Page 245 Menu > [Network Setting] [VNC(RFB)overTLS] Item Description [Off/On] Set when using a remote operation protected by TLS by starting up a VNC Viewer other than ours (example: Real VNC). The factory default port number is 9063. The setting will be changed after restarting the device or network. Value: [Off], [On], 1 to 32767 (Port Number) NOTE If the setting is [On], a TLS certificate is required.
  • Page 246 Menu > [Network Setting] Item Description [AvailableNetwork] Set whether to enable this function for each network of Wi-Fi Direct, Wi-Fi and wired. Value: [Disable], [Enable] *1 In [Security] set [TLS Setting] to [On]. ➡   [TLS Setting] (page 268) IMPORTANT Depending on the protocol, it may be necessary to restart the network or turn the power off/on after changing the settings.

  • Page 247: Primary Network

    Menu > [Network Setting] Primary Network [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Primary Network] > [OK] key Item Description [Primary Network] Select the network interface to be used when connecting this machine as a client device.

  • Page 248: [Ping]

    Menu > [Network Setting] [Ping] [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Ping] > [OK] key Item Description [Ping] Check if you can communicate with the destination by entering the host name or IP address of the destination.

  • Page 249: Restart Network

    Menu > [Network Setting] Restart Network [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Restart Network] > [OK] key Item Description [Restart Network] Restarts the network.

  • Page 250: Remote Serv.set.[Remote Serv.set.]

    Menu > [Network Setting] Remote Serv.Set.[Remote Serv.Set.] [Menu] key > [ ] keys > "Network" > [OK] key > [ ] keys > [Remote Serv.Set.] > [OK] key When the trouble occurs on this product, it is possible to explain the operational procedure and the troubleshooting method through the internet from our sales office by accessing the operation panel screen of this product while operating the screen.

  • Page 251: Remote Operation

    Menu > [Network Setting] Remote Operation Configures remote operation settings. [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Remote Operation] > [OK] key Item Description [Off/On] Set whether to use Remote Operation. Value: [Off], [On] [Use Restriction] Set usage authority.

  • Page 252: Device Common

    Menu > Device Common Device Common Configure overall machine operation. Language [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Language] > [OK] key Item Description [Language] Set the language to use for the LCD panel display.

  • Page 253: Date Setting

    Menu > Device Common Date Setting [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Date Setting] > [OK] key Item Description [Date] Set the date for the location where you use the machine. Value: [Year] (2000 to 2035), [Month] (1 to 12), [Day] (1 to 31) ➡  ...

  • Page 254: Buzzer

    Menu > Device Common Buzzer [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Buzzer] > [OK] key Set options for buzzer sound during the machine operations. Item Description [Key Confirmation] Emit a sound when the operation panel keys are selected. Value: [Off], [On], [User Op Only] [Job Finish] Emit a sound when a print job is normally completed.

  • Page 255: Ram Disk Setting

    Menu > Device Common RAM Disk Setting [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [RAM Disk Setting] > [OK] key Create a RAM disk and set its capacity. You can print print data from the job box by creating a RAM disk. Value [RAM Disk Mode]:[Off], [On] [RAM Disk Size]: Setting range varies depending on size of onboard memory and optional memory usage.

  • Page 256: Format Ssd

    Menu > Device Common Format SSD [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Format SSD] > [OK] key Format the SSD. Formatting an SSD is necessary when first installing an optional SSD to the machine. IMPORTANT Formatting an SSD will erase all of its data.

  • Page 257: Sd Card Format

    Menu > Device Common SD card format key > [ ] keys > [Common Settings] > [OK] key > [ ] keys > [Format SD Card] > [OK] key Format the SD card. To use an SD memory card, you must first use the machine to format the SD memory card. IMPORTANT •...

  • Page 258: Display Bright

    Menu > Device Common Display Bright. [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Display Bright.] > [OK] key Set the brightness of the message display. Value: Darker -2, Darker -1, Normal 0, Lighter +1, Lighter +2...

  • Page 259: Disp. Backlight

    Menu > Device Common Disp. Backlight [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Disp. Backlight] > [OK] key Set the backlight of the message display. Value: [On], [Off], [Touched]...

  • Page 260: Error Handling

    Menu > Device Common Error Handling [Menu] key > [ ] keys > [Common Settings] > [OK] key > [ ] keys > [Error Handling] > [OK] key Item Description [DuplexPaperError] Set what to do when duplex printing is not possible for the selected paper sizes and media types.

  • Page 261: Timer Setting

    Menu > Device Common Timer Setting [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Timer Setting] > [OK] key [Auto Panel Reset] If no jobs are run for a certain period of time, automatically reset settings and return to the default setting. Select to use Auto Panel Reset or not.
  • Page 262 Menu > Device Common Item Description [Status] Select whether to use Energy Saver for the following functions individually: • [Card Reader] Displayed when the optional Card Authentication Kit is activated. • [Application] Value: [On], [On] NOTE When the machine has entered sleep mode with Energy Saver setting, the ID card cannot be recognized.

  • Page 263: Disp. Status/Log

    Menu > Device Common Disp. Status/Log [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Disp. Status/Log] > [OK] key [Disp. Status/Log] Set the display of Job Status/Jobs History. Item Description [JobsDetailStatus] Value: [Show All], [My Jobs Only], [Hide All] [Job Log] Value: [Show All], [My Jobs Only], [Hide All]...

  • Page 264: Keyboard Lang

    Menu > Device Common Keyboard Lang. [System Menu/Counter] key > [ ] keys > [Common Settings] > [OK] key [ ] keys > [Keyboard Lang.] > [OK] key Set the number of copies. Value: [FollowDisp.Lang.], [English ]...

  • Page 265: Keyboard Type

    Menu > Device Common Keyboard Type [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Keyboard Type] > [OK] key Item Description [Keyboard] Select the keyboard type. Value: [US], [Europe US], [France], [Germany], [UK-English]...

  • Page 266: Bluetooth Set

    Menu > Device Common Bluetooth Set. [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Bluetooth Set.] > [OK] key [Bluetooth Set.] Item Description [Off/On] Bluetooth keyboard is used. Value: [Off], [On] [Search Device] Select a keyboard.

  • Page 267: Low Toner Alert

    Menu > Device Common Low Toner Alert [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Low Toner Alert] > [OK] key Item Description [Notify via Panel] Set whether to display the alert on the operation panel when the toner is low.

  • Page 268: Remote Printing

    Menu > Device Common Remote Printing [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Remote Printing] > [OK] key Select whether to prohibit printing that is performed without operating the machine. Value: [Allowed], [Not Allowed]...

  • Page 269: Direct Prn (Web)

    Menu > Device Common Direct PRN (Web) [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [Direct PRN (Web)] > [OK] key Set whether to allow Direct Printing from Command Center RX. Value: [Not Allowed], [Allowed] ➡  ...

  • Page 270: Maintenancealert

    Menu > Device Common MaintenanceAlert [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [MaintenanceAlert] > [OK] key Item Description [Notify via Panel] Set whether or not to display on the operation panel when a periodic inspection is near.

  • Page 271: Managed By Admin

    Menu > Device Common Managed by Admin If you are the same user of this machine as the administrator, such as at home or in a small office, you will be able to use functions that require logging in as an administrator without logging in. [Menu] key >...

  • Page 272: Fw Update Tool

    Menu > Device Common FW Update Tool Set whether to allow firmware updates using the firmware update tool. [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys > [FW Update Tool] > [OK] key Value: [Permit], [Prohibit]...

  • Page 273: Cloudaccessset

    ] keys > [Device Common] > [OK] key > [ ] keys > [Cloud Access] > [OK] key [KYOCERA Cloud] You can configure Cloud. Value: [Off], [On] [Connection List] If you chose [On] in [KYOCERA Cloud], sets the limit for operations from the connection list. Value: [Admin. Only], [Off]...

  • Page 274: Security

    Menu > Security Security Configures security settings. Network Security [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Network Security] > [OK] key [SecurityQuickSet] [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys >...
  • Page 275 Menu > Security [TLS Setting] [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [TLS Setting] > [OK] key > [TLS] > [OK] Item Description [TLS] Set whether to use TLS for communication. Value: [Off] [Off]...

  • Page 276: I/F Block Set

    Menu > Security I/F Block Set. [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [I/F Block Set.] > [OK] key Item Description [USB Host] Block and protect the USB port and USB port (USB Host). Value: [Unblock], [Block] [USB Device] Block and protect the USB interface connector (USB Device).

  • Page 277: Security Level

    Menu > Security Security Level [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Security Level] > [OK] key Item Description [Security Level] Specify the security level. Value [High] This is the security setting we recommend. Normally use this setting.

  • Page 278: Data Security

    Menu > Security Data Security [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Data Security] > [OK] key Configure settings related to data stored in memory. [DataSanitization] This function returns the following information stored in the machine to the factory default. •...

  • Page 279: Manual Fw Update

    Menu > Security Manual FW Update [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Manual FW Update] > [OK] key Item Description [Manual FW Update] Set whether to allow manual firmware updates. Value: [Not Allowed], [Allowed]...

  • Page 280: Rem. Print Jobs

    Menu > Security Rem. Print Jobs [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Rem. Print Jobs] > [OK] key These settings are for print jobs that require security considerations, such as passwords. If you select [Cancel], any user attempts to log out will be aborted, including any jobs waiting to print.

  • Page 281: Secure Boot

    Menu > Security Secure Boot [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Secure Boot] > [OK] key Secure boot is a function that detects tampering with the BIOS or firmware when starting the machine. It verifies the electronic signature given to the BIOS or firmware, and stops the execution of the BIOS or firmware if tampering is detected.

  • Page 282: Runtimeintegrity

    Menu > Security RuntimeIntegrity [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [RuntimeIntegrity] > [OK] key The consistency results are displayed.

  • Page 283: Allowlisting

    Menu > Security Allowlisting [Menu] key > [ ] keys > [Security] > [OK] key > [ ] keys > [Allowlisting] > [OK] key Item Description [Allowlisting] In case if the unauthorized program or the program that has tampered are installed, the stored data or the contents of the communication in this program might be stolen.

  • Page 284: User/Job Account

    Menu > User/Job Account User/Job Account [Menu] key > [ ] keys > [User/Job Account] > [OK] key Configures settings related to machine management. ➡   Overview of User Login Administration (page 283) ➡   Overview of Job Accounting (page 305) ➡   Unknown User Settings (page 320)

  • Page 285: Application

    Menu > Application Application [Menu] key > [ ] keys > [Application] > [OK] key Configure the application settings. NOTE Selecting the [Menu] allows the following selections.   Item Description [Add] Up to 16 applications can be registered. NOTE You can select the application by selecting [Select]. Select the [Menu] to connect to the USB device.

  • Page 286: Adjust/Maint

    Menu > Adjust/Maint. Adjust/Maint. Adjust printing quality and conduct machine maintenance. [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key [Restart] You can restart the device without turning the power switch off. Use this to deal with any unstable operation by the machine (this is the same as a computer restart).

  • Page 287: Op Functions

    Menu > Op Functions Op Functions [Menu] key > [ ] keys > [Op Functions] > [OK] key You can use the optional applications installed on this machine. ➡   Overview of the Applications (page 448)

  • Page 288: Device Info

    Menu > Device Info. Device Info. [Menu] key > [ ] keys > [Device Info.] > [OK] key [Software] Check the version of the system and engine software of this machine. Item Description [Version] Selecting [Version] displays the system and engine software of this machine.

  • Page 289: User Authentication And Accounting (User Login, Job Accounting)

    User Authentication and Accounting (User Login, Job Accounting) 9 User Authentication and Accounting (User Login, Job Accounting)

  • Page 290: Overview Of User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Overview of User Login Administration Overview of User Login Administration User login administration specifies how the user access is administered on this machine. Enter a correct login user name and password for user authentication to login. 1 Enable User Login Administration ➡  ...

  • Page 291: Enable User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Enable User Login Administration Enable User Login Administration This enables user login administration. Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 292: Setting User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Setting User Login Administration This registers, alters and deletes users and configures the settings for User Login Administration. Authentication Security If user authentication is enabled, configure the user authentication settings. User Account Lockout Setting You can prohibit the use of a user account if an incorrect password is entered repeatedly to login with that account.

  • Page 293: Password Policy Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Password Policy Settings You can prohibit the setting and use of passwords that do not comply with the password policy. Setting the Password Policy makes it more difficult to break the password. Display the screen [Menu] key >...

  • Page 294: Adding A User (Local User List)

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Adding a User (Local User List) You can add 1 user (including the default login user name). Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key > [ ] keys >...
  • Page 295 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration • User/Job Account Information • Basic Network Settings • Advanced Device/Network Select the [OK] key The user information is configured.

  • Page 296: Changing User Properties For Local Users (Admin, Deviceadmin, Poweruser)

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Changing User Properties for Local Users (Admin, DeviceAdmin, PowerUser) Types of user properties that could be changed may be different depending on user access privilege. NOTE To change the user information of the machine administrator, you must log in with machine administrator authority.

  • Page 297: Changing User Properties For Network Users

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Changing User Properties for Network Users Edit the network user properties that were registered with settings concerning the granting of local user rights. ➡   Configure Network User Rights (page 296) NOTE To change the user information of the machine administrator, you must log in with machine administrator authority.
  • Page 298 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Duplex Restrict.[Duplex Restrict.] Select whether only duplex printing is allowed. Value: [Off], [2-sided Only] CombineRestrict. Specify whether only Combine is allowed. Value: [Off], [2in1 & 4in1 Only], [4in1 Only] [EcoPrint Restr.] Specify whether only EcoPrint is allowed.

  • Page 299: Deleting A User

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Deleting a user. Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key > [ ] keys > [User Login Set.] > [OK] key >...

  • Page 300: Managing The Users That Print On This Machine From A Pc

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Managing the Users that Print on This Machine from a PC To manage the users that print on this machine from a PC, the following settings are necessary in the printer driver.
  • Page 301 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [Prompt for name andd validate] A screen for entering the user name and password will be displayed when attempting a printing. The user name and password stored in the "Login user name" needs to be entered. The user name and password must be entered each time a printing is attempted.

  • Page 302: Server Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Server Settings Set the server type when network authentication is enabled. Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 303: Configure Network User Rights

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Configure Network User Rights Select whether or not to grant local user rights to network users. If this setting is applied, when a network user logs in, the logged in network user’s information is registered as a local user. By setting the account name on the registered local user information, network users can coordinate with job accounting.
  • Page 304 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration [EcoPrint Restr.] Value: [Off], [EcoPrint Only]...

  • Page 305: Obtain Nw User Property

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Obtain NW User Property Set the required information to obtain the network user property from the LDAP server. NOTE To obtain the network user property from the LDAP server, [User Login Set.] must be selected for the user authentication method in [Netwk Authentic.].

  • Page 306: Ic Card Authentication Kit Settings

      To use an IC card for network authentication, you must install KYOCERA Net Manager on the network authentication server. Register a user from the server and enter the ID number of the IC card. For details, refer to KYOCERA Net Manager Install Manual.

  • Page 307: Id Card Settings

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration ID Card Settings If ID card authentication is enabled, select the authentication type. NOTE This functions appears when the Card Authentication kit is activated. ➡   Option configuration (page 446)  ...
  • Page 308 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Additional Authentication Select whether or not to require password entry after authenticating by ID card. NOTE This function is displayed when "User Login" is enabled.   Display the screen [Menu] key >...
  • Page 309 User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Simple Job Printing Displays a list of print jobs saved to the Stored Job Box when logging in with an IC card via user login. NOTE For details on Simple Job Printing, refer to the following: ➡  ...

  • Page 310: Pin Login

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration PIN Login NOTE When using PIN Code Authorization, the network authentication must be enabled and must be selected for server type. ➡   Enable User Login Administration (page 284) ➡  ...

  • Page 311: Using User Login Administration

    User Authentication and Accounting (User Login, Job Accounting) > Setting User Login Administration Using User Login Administration This section explains procedures while setting job accounting. Login/Logout If user login administration is enabled, the login user name and login password entry screen appears each time you use this machine.

  • Page 312: Overview Of Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Overview of Job Accounting Overview of Job Accounting Job accounting manages the print count accumulated by individual accounts by assigning an ID to each account. 1 Enable job accounting ➡   Enable job accounting (page 306) 2 Setting an account.

  • Page 313: Enable Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Enable job accounting Enable job accounting Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 314: Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Job Accounting Job Accounting Set the Job Accounting method. Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 315: Set The Job Accounting(Local)

    User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Set the Job Accounting(Local) You can add, change and delete an account and set the restriction for each account. Adding an Account Up to 100100 individual accounts can be added. Display the screen [Menu] key >...

  • Page 316: Restricting The Use Of The Machine

    User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Restricting the Use of the Machine This section explains how to restrict the use of the machine by account or the number of sheets available. Usage Restriction Items "Copy/Printer Count Method"...

  • Page 317: Editing An Account

    User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Editing an Account Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 318: Deleting An Account

    User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Deleting an Account Display the screen [Menu] key > [ ] keys > [User/Job Account] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 319: Job Accounting For Printing

    User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Job Accounting for Printing To manage the number of pages used for jobs to be printed from the PC, you need to configure the following settings by using the printer driver. Instructions are based on interface elements as they appear in Windows 10. Display the screen Select the Windows [Start] button [Windows Tools]...
  • Page 320 User Authentication and Accounting (User Login, Job Accounting) > Set the Job Accounting(Local) Click [OK]. NOTE For other settings of job accounting, refer to the following: ➡  Printer Driver User Guide  ...

  • Page 321: Configuring Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Configuring Job Accounting Counting the Number of Pages Printed This counts the number of pages printed. Counts are classified into Total Job Accounting and Each Job Accounting. A new count can also be started after resetting the count data which was stored for a certain period of time.
  • Page 322 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Check the number of pages. Select the account. > [OK] key > [ ] keys > [Printed Pages] > [OK] key Check the count. Select [Counter Reset] > [Yes] to reset the counter. Confirm the count and select the [OK] key.

  • Page 323: Print Accounting Report

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Print Accounting Report The total pages counted of all relevant accounts can be printed as an accounting report. Prepare paper. Check that A4 or Letter paper is loaded in the cassette. Display the screen [Menu] key >...

  • Page 324: Using Job Accounting

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Using Job Accounting This section explains procedures while setting job accounting. Login If job accounting is enabled, an account ID entry screen appears each time you use this machine. Enter the account ID using the numeric keys >...
  • Page 325 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Logout When the operation is complete, select the [Logout] key. Return to the Enter Account ID screen.

  • Page 326: Apply Limit

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Apply Limit This specifies how the machine behaves when the counter has reached the limit of restriction. The action is as follows: Item Description [Immediately] Job stops when the counter reaches its limit. [Subsequently] The print or scan job currently underway will continue but the subsequent job will be rejected.

  • Page 327: Unknown User Settings

    User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Unknown User Settings Unknown ID Job This specifies the behavior for handling the jobs sent with unknown or unsent login user names or User ID. If the User Login is set to invalid and Job Accounting is set to valid, follow the procedure when the Account ID is unknown.
  • Page 328 User Authentication and Accounting (User Login, Job Accounting) > Configuring Job Accounting Registering Information for a User whose ID is Unknown If you register user information for a user whose ID is unknown, you can check information on the Job Status or Job History screens.

  • Page 329: 10 Troubleshooting

    Troubleshooting 10 Troubleshooting...

  • Page 330: Regular Maintenance

    Troubleshooting > Regular Maintenance Regular Maintenance Cleaning Clean the machine regularly to ensure optimum printing quality. CAUTION For safety, always unplug the power cord before cleaning the machine.  ...

  • Page 331: Clean The Inside Of The Main Unit

    Troubleshooting > Regular Maintenance Clean the inside of the main unit To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned when the toner container is replaced and when vertical streaks appear. Open the top cover. Remove the toner container and developer unit IMPORTANT Do not touch the developing roller or subject it to impact.
  • Page 332 Troubleshooting > Regular Maintenance Remove the drum unit IMPORTANT Do not touch the drum part or subject it to impact. Also, if exposed to direct sunlight or strong light, print quality will deteriorate.   Place the removed drum unit on a level, clean surface. IMPORTANT Do not stand the drum unit upright.
  • Page 333 Troubleshooting > Regular Maintenance Slide the charger cleaner knob on the upper side of the drum unit left and right 2 or 3 times. IMPORTANT When cleaning the charger wire for the first time, remove the tape that secures the charger cleaner knob.

  • Page 334: Replacing The Toner Container

    Troubleshooting > Regular Maintenance Replacing the Toner Container When toner is empty, the following message will be displayed. Replace the toner container. "Replace toner. " When toner runs low, the following message will be displayed. Make sure you have a new toner container available for replacement.
  • Page 335 Troubleshooting > Regular Maintenance unlock Remove the toner container. Put used toner container into the plastic waste bag.

  • Page 336: Install The Toner Container

    Troubleshooting > Regular Maintenance Remove the new toner container from the box. IMPORTANT Do not touch the points shown below.   Shake the toner container. Install the toner container.
  • Page 337 Troubleshooting > Regular Maintenance Close the top cover. NOTE • If the front cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.

  • Page 338: Troubleshooting

    Troubleshooting > Troubleshooting Troubleshooting Solving Malfunctions If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. The table below provides general guidelines for problem solving. If the problem persists, contact your service representative. NOTE When contacting us, the serial number will be necessary.

  • Page 339: Machine Operation Trouble

    Troubleshooting > Troubleshooting Machine Operation Trouble The application does not start up Is the auto panel reset setting time set too short? Check the set time for auto panel reset. [Menu] key > [ ] keys > [Device Common] > [OK] key > [ ] keys >...
  • Page 340 Troubleshooting > Troubleshooting The screen does not respond when the power switch is turned on Is the machine plugged in? Plug in the power cord that comes with this machine to an outlet. Make sure the power plug is securely plugged in.
  • Page 341 Troubleshooting > Troubleshooting Paper often jams Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks.  ...
  • Page 342 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal  ...

  • Page 343: Load Paper

    Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
  • Page 344 Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam.   NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
  • Page 345 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 346 Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
  • Page 347 Troubleshooting > Troubleshooting Is the paper of the supported type? Is it in good condition? Remove the paper from the cassette, turn it over, and then reload it. ➡   Precaution for Loading Paper (page 103) Is the paper curled, folded or wrinkled? Replace the paper with new paper.
  • Page 348 Troubleshooting > Troubleshooting Two or more sheets are overlaps when ejected (multi feeding) Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks.  ...
  • Page 349 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal  ...
  • Page 350 Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
  • Page 351 Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam.   NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
  • Page 352 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 353 Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
  • Page 354 Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper. ➡   Precaution for Loading Paper (page 103)
  • Page 355 Troubleshooting > Troubleshooting Printouts are wrinkled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks.  ...
  • Page 356 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal  ...
  • Page 357 Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
  • Page 358 Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam.   NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
  • Page 359 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 360 Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
  • Page 361 Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper. ➡   Precaution for Loading Paper (page 103)
  • Page 362 Troubleshooting > Troubleshooting Printouts are curled Is the paper loaded correctly? Load the paper correctly. When loading paper in a cassette Pull the cassette completely out of the machine. NOTE If the baseplate is rising, push the baseplate until it locks.  ...
  • Page 363 Troubleshooting > Troubleshooting Adjust the cassette size. Adjust the paper length guide to the paper size required. Press the paper length adjusting tab and slide the guides to the paper size required. Paper sizes are marked on the cassette. IMPORTANT When using Folio, Oficio II, or Legal  ...
  • Page 364 Troubleshooting > Troubleshooting Load paper Fan the paper, then tap it on a level surface to avoid paper jams or skewed printing. Load the paper in the cassette. IMPORTANT • Load the paper with the print side facing down. • After removing new paper from its packaging, fan out the paper before loading it in the cassettes.
  • Page 365 Troubleshooting > Troubleshooting Gently push the cassette back in. IMPORTANT Push all cassettes all the way in. If they are not pushed all the way in, they may cause a jam.   NOTE There is a paper gauge on the right side of the front of the cassette. The display changes up and down to match the remaining amount of paper.
  • Page 366 Troubleshooting > Troubleshooting When loading paper in the multipurpose tray Open the multipurpose tray. Adjust the multipurpose tray size. Paper sizes are marked on the multipurpose tray. Load paper Insert the paper along the paper width guides into the tray until it stops. After removing new paper from its packaging, fan the paper before loading it in the multipurpose tray.
  • Page 367 Troubleshooting > Troubleshooting the multipurpose tray and you want to add more, first remove the left-over paper from the tray and include it with the new paper before loading the paper back into the tray. • If there is a gap between the paper and the paper width guides, readjust the guides to fit the paper in order to prevent skewed feeding and paper jams.
  • Page 368 Troubleshooting > Troubleshooting Is the paper damp? Replace the paper with new paper.

  • Page 369: Printer Driver Cannot Be Installed

    Troubleshooting > Troubleshooting Printer driver cannot be installed Is the driver installed with the host name while Wi-Fi or Wi-Fi Direct function is available? Specify the IP address instead of the host name. ➡   Installing Software (page 74) Is Level 3 selected in Security Quick Setup? Acquire a root certificate for SSL communication from a trusted root certification authority.

  • Page 370: Turn The Power Switch On

    Troubleshooting > Troubleshooting Cannot start printing Is the machine plugged in? Plug the power cord into an AC outlet. Is the power turned on? Turn the power switch on. Turn the power switch on. IMPORTANT Wait more than 5 seconds, and then turn on the power switch.  ...
  • Page 371 Troubleshooting > Troubleshooting Connect the network cable IMPORTANT If the power is on, turn the power switch off. ➡   Power off (page 46)   Connect the cable to the machine. Connect the LAN cable to the network interface connector. Connect the other end of the cable to the hub. Power on the machine and configure the network.
  • Page 372 Troubleshooting > Troubleshooting Are there a mixture of inaccessible addresses? If you have configured wired and Wi-Fi networks with name resolution, you may have a mix of IP addresses (private addresses) on the other inaccessible network. IMPORTANT Only one host name and one domain name can be used on this machine. Please consider this limitation when setting the network operation.
  • Page 373 Troubleshooting > Troubleshooting Cannot print with USB drive / Does not recognize USB drive Is the USB drive connected to the machine firmly? Connect the USB drive firmly to the machine. Are USB host settings set to [Block]? Change the USB host setting to [Unblock] Is the USB drive broken? Use another USB drive.
  • Page 374 Troubleshooting > Troubleshooting While [Auto-IP] is already set to [On], the IP address is not assigned automatically Is a value other than "0.0.0.0" entered for the link local address of TCP/IP(v4)? Enter "0.0.0.0" in IP Address of TCP/IP(v4). [Menu] key> [ ] keys >...
  • Page 375 Troubleshooting > Troubleshooting The machine is emitting steam in the area around the paper ejection slot Is the temperature in the room where the machine is running low? Or was damp paper used? Depending on the machine’s printing environment and the condition of the paper, the moist contained in the paper may evaporate due to the heat generated during printing, and the water vapor emitted may look like smoke.
  • Page 376 Troubleshooting > Troubleshooting Even after replacing the toner container, the message to replace the toner container does not disappear Corrective Actions Make sure the rear cover, and other covers are closed.

  • Page 377: Printed Image Trouble

    Troubleshooting > Troubleshooting Printed Image Trouble Printouts are totally too light Is the paper damp? Replace the paper with new paper. Is the media type set correctly? Check if the media type setting is correct. [Menu] key > [ ] keys > [Print Settings] > [OK] key > [ ] keys >...
  • Page 378 Troubleshooting > Troubleshooting Are the developer unit and drum unit installed properly? Install the developing unit and drum unit correctly. ➡   Clean the inside of the main unit (page 324) Did you shake the toner container well? Shake the toner container from side to side several times. ➡  ...
  • Page 379 Troubleshooting > Troubleshooting The white part of the image looks entirely gray Have you changed the density? Select appropriate density level. [Menu] key > [ ] keys > [ ] > [OK] key > [ ] keys > [ ] > [OK] key > ] keys >...
  • Page 380 Troubleshooting > Troubleshooting Black dots appear on the white background of the image Drum refresh needs to be performed. Display the screen [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key > [ ] keys > [Service Setting] > [OK] key > ] keys >...
  • Page 381 Troubleshooting > Troubleshooting Printed images are fuzzy or cut off Are you using the machine in a place with high humidity or drastic temperature and humidity fluctuations? Use the machine in an environment with appropriate humidity. Drum refresh needs to be performed. Display the screen [Menu] key >...
  • Page 382 Troubleshooting > Troubleshooting Printed images are shifted Is the paper loaded correctly? Adjust the paper length guide and width guide of the cassette to fit the paper size. ➡   Loading in the Cassettes (page 105)
  • Page 383 Troubleshooting > Troubleshooting Irregular horizontal lines appear in the image...
  • Page 384 Troubleshooting > Troubleshooting The usage environment is at a high altitude of 1000m or higher, and irregular horizontal white lines appear on the image. Select [Menu] key > [ ] keys > > [OK] key > [ ] keys > Service settings > [OK] key >...
  • Page 385 Troubleshooting > Troubleshooting The usage environment is at a high altitude of 1000m or higher, and color dots appear in the image. Select [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key > [ ] keys > Service settings > [OK] key > [ ] keys >...

  • Page 386: Dirt On The Top Edge Or Back Of The Paper

    Troubleshooting > Troubleshooting Dirt on the top edge or back of the paper Is the inside of the machine dirty? To maintain optimum print quality, it is also recommended that the inside of the machine be cleaned when the toner container is replaced and when vertical streaks appear. Open the top cover.
  • Page 387 Troubleshooting > Troubleshooting Place the removed Developer unit on a clean, level surface. NOTE Do not stand the Developer unit upright.   Remove Drum unit NOTE Do not touch the drum part or subject it to impact. Also, if exposed to direct sunlight or strong light, print quality will deteriorate.
  • Page 388 Troubleshooting > Troubleshooting Wipe away the paper dust and dirt on Registration roller (metal) using a soft, dry cloth. Slide the upper charger cleaner knob of the Drum unit to the left and right two or three times. NOTE • When cleaning the charger wire for the first time, remove the tape that secures the charger cleaner knob.
  • Page 389 Troubleshooting > Troubleshooting Close the top cover.
  • Page 390 Troubleshooting > Troubleshooting Part of the image is periodically faint or shows white lines Is the Rear Cover 1 tightly closed? Open the Rear Cover 1 and close it again. Drum refresh needs to be performed. Display the screen [Menu] key > [ ] keys >...
  • Page 391 Troubleshooting > Troubleshooting A lighter version of the previous image remains and is repeatedly printed Is the media type set correctly? Check if the media type setting is correct. [Menu] key > [ ] keys > [ ] > [OK] key > [ ] >...

  • Page 392: Remote Operation

    Troubleshooting > Troubleshooting Remote Operation This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by accessing operation panel of the machine at remote using browser and VNC software. Executing Remote Operation from Browser The supported Browser is as follows.

  • Page 393: Restart The Machine

    Troubleshooting > Troubleshooting Configure settings for remote operation. [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [Remote Operation] > [OK] key > [ ] keys > [Off/On] > [OK] key > [ ] keys >...
  • Page 394 Troubleshooting > Troubleshooting Executing Remote Operation from VNC Software Display the screen [Menu] key > [ ] keys > [Network] > [OK] key > [ ] keys > [OK] key > [ ] keys [VNC (RFB)] > [OK] key [ ] keys ] keys >...

  • Page 395: Responding To Messages

    Troubleshooting > Troubleshooting Responding to Messages If the touch panel or the computer displays any of these messages, follow the corresponding procedure. NOTE When contacting us, the serial number will be necessary. To check the serial number, refer to the following: ➡  ...
  • Page 396 Troubleshooting > Troubleshooting "Add paper in casset.1" is displayed. Has the paper run out in the displayed paper source? Replenish the paper. ➡   Loading in the Cassettes (page 105) To print on paper from another paper source, select [Alt.]. To print on the selected paper, select the [OK] or [Continue] key.
  • Page 397 Troubleshooting > Troubleshooting "Load paper in MP tray." is displayed. Does the paper source paper size setting not match the actual paper size that is fed? There is no paper in the multipurpose tray that matches the print data. Set the paper. Select [OK] to resume printing.
  • Page 398 Troubleshooting > Troubleshooting "Box limit exceeded." is displayed. Jobs cannot be saved because the specified box is full. The job is canceled. Print or delete the original in the box, and then try again. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 399 Troubleshooting > Troubleshooting "Performing >>###" is displayed. The machine is in adjustment mode to maintain quality. Please wait.
  • Page 400 Troubleshooting > Troubleshooting "Can not connect to Authentication Sever." is displayed. Does the machine time match the server’s time? • Set the machine time to match the server’s time ➡   Setting Date and Time (page 56) Is it properly registered with the authentication server? •...
  • Page 401 Troubleshooting > Troubleshooting "Cannot connect to the server." is displayed. Check the connection status with the server.
  • Page 402 Troubleshooting > Troubleshooting "Cannot connect." is displayed. Wi-Fi or Wi-Fi Direct connection could not be completed. Select [OK]. Returns to the previous screen. Check the settings and signal conditions. ➡   [Wi-Fi Direct Set] (page 217)
  • Page 403 Troubleshooting > Troubleshooting "Cannot duplex print on this paper." is displayed. Have you selected a size or type of paper that cannot be duplex printed? To print on paper from another paper source, select [Paper]. Select the paper source from [Paper Selection] and then select the [OK] key.
  • Page 404 Troubleshooting > Troubleshooting "Cannot perform remote printing. Job is canceled." is displayed. Remote printing is prohibited. The job is canceled. Select [OK].
  • Page 405 Troubleshooting > Troubleshooting "No multi copies. Press [OK]." is displayed. Only one copy is available. • Select [Continue] to continue printing. • Select [Canceled] to cancel the job.
  • Page 406 Troubleshooting > Troubleshooting "Cannot execute this job. Restricted by Authorization settings." is displayed. Restricted by the authorization settings. The job is canceled. Select [OK]. Restricted by the job accounting. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 407 Troubleshooting > Troubleshooting "Cannot read data in this ID Card." is displayed. In registration process, the ID card information was not read correctly. Hold the IC card over the IC card reader again. If the same message is displayed again, the IC card may not be compatible with this product.
  • Page 408 Troubleshooting > Troubleshooting "Cannot recognize." is displayed. Check if your IC card is registered.
  • Page 409 Troubleshooting > Troubleshooting "Cannot recognize ID card." is displayed. • Check if the USB connector of your IC card reader is correctly connected to the main unit. • If [USB Host] in [I/F Block Set.] is set to [Block], change it to [Unblock].
  • Page 410 Troubleshooting > Troubleshooting "Cannot use the cassette below due to a failure." is displayed. To continue as is, select [OK]. If repair is completed, select [Next].
  • Page 411 Troubleshooting > Troubleshooting "Shake the toner container." is displayed. Open the top cover and take out the toner container. Shake the toner container well and set it again.
  • Page 412 Troubleshooting > Troubleshooting "Account error. Press [OK]." is displayed. Failed to specify Job Accounting when processing the job externally. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 413 Troubleshooting > Troubleshooting "Job not stored. Press [OK]." is displayed. The job is canceled. Select [OK].
  • Page 414 Troubleshooting > Troubleshooting "Incorrect account ID. Press [OK]." is displayed. The account ID was incorrect when processing the job externally. The job is canceled. Select [OK].
  • Page 415 Troubleshooting > Troubleshooting "Job Accounting restriction exceeded. Press [OK]." is displayed. Is the acceptable printing count restricted by Job Accounting exceeded? The printing count exceeded the acceptable count restricted by Job Accounting. Cannot print any more. The job is canceled. Select [OK].
  • Page 416 Troubleshooting > Troubleshooting "KPDL error. Press [OK]." is displayed. PostScript error has occurred. The job is canceled. Select [OK]. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 417 Troubleshooting > Troubleshooting "Machine failure. Call service." is displayed. Internal error has occurred. Make a note of the error code displayed on the screen and contact service representative.
  • Page 418 Troubleshooting > Troubleshooting "Memory is full." is displayed. The memory is full and the job cannot be continued. Select [OK]. This job is [Cancel]. When insufficient memory occurred frequently, contact your dealer or service representative. NOTE If Auto Error Clear is set to [On], the process will resume automatically after a set period of time. For details, refer to the following: ➡  ...
  • Page 419 Troubleshooting > Troubleshooting "Paper jammed in #." is displayed. A paper jam has occurred. If a paper jam occurs, the machine will stop and the location of the jam will be indicated on the screen. Leave the machine on and follow the instructions to remove the jammed paper. ➡  ...
  • Page 420 Troubleshooting > Troubleshooting "Refreshing drum... Please wait." is displayed. The machine is in adjustment mode to maintain quality. Please wait.
  • Page 421 Troubleshooting > Troubleshooting "Please wait. Regulating the temperature…" is displayed. The machine is in adjustment mode to maintain quality. Please wait.
  • Page 422 Troubleshooting > Troubleshooting "Overwriting." is displayed. The security function is running. Please wait.
  • Page 423 Troubleshooting > Troubleshooting "Error occurred. Turn the power switch off and on." is displayed. error has occurred.
  • Page 424 Troubleshooting > Troubleshooting "The device cannot be connected because allowed connections would be exceeded." is displayed. Are you connecting more than the maximum number of Wi-Fi Direct connections? Disconnect the devices that you are not using, or set the [Disconnect Timer] of this unit to disconnect the devices.
  • Page 425 Troubleshooting > Troubleshooting "MaliciousPRG detected Delete the program. Contact the admin." is displayed. Execution was aborted due to a possible malware program. Please contact the administrator.
  • Page 426 Troubleshooting > Troubleshooting "RAM disk error. Press [OK]." is displayed. A RAM disk error has occurred. The job is canceled. Select [OK]. ➡   RAM Disk Setting (page 248)
  • Page 427 Troubleshooting > Troubleshooting "Replace MK." is displayed. Contact your service representative The maintenance kit needs to be replaced. The maintenance kit needs to be replaced at every 100,000 pages of printing.
  • Page 428 Troubleshooting > Troubleshooting "RAM disk error. Press [OK]." is displayed. Contact your service representative After replacing the parts, follow the steps below: [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key > [ ] keys > [Maint(Cass1)] to [Maintenance (Cassette 3)] > [OK] key...
  • Page 429 Troubleshooting > Troubleshooting "Replace toner." is displayed. Replace the toner container to our specified toner container. CAUTION Do not attempt to incinerate parts which contain toner. Dangerous sparks may cause burns.   Here, we'll explain the procedures for replacing the toner container. Open the top cover.
  • Page 430 Troubleshooting > Troubleshooting Put the toner container into the toner container collection bag. Remove the new toner container from the box. IMPORTANT Do not touch the points shown below.   Shake the toner container 5 to 6 times.
  • Page 431 Troubleshooting > Troubleshooting Install the toner container. Close the top cover. NOTE • If the front cover does not close, check that the new toner container is installed correctly. • Return the exhausted toner container to your dealer or service representative. The collected toner container will be recycled or disposed in accordance with the relevant regulations.
  • Page 432 Troubleshooting > Troubleshooting "Toner is low." is displayed. It is almost time to replace the toner container. Obtain a new toner container.
  • Page 433 Troubleshooting > Troubleshooting "Toner type mismatch." is displayed. Does the type of toner you have match the model?
  • Page 434 Troubleshooting > Troubleshooting "USB Drive error. Press [OK]." is displayed. Is the USB drive write-protected? An error occurred in the USB drive. The job is canceled. Select [OK]. The following error code is displayed: : Connect a writeable USB drive. An error occurred in the USB drive.
  • Page 435 Troubleshooting > Troubleshooting "High temperature." is displayed. Print quality may be deteriorated. Adjust the temperature and the humidity of your room.
  • Page 436 Troubleshooting > Troubleshooting "Low temperature." is displayed. Print quality may be deteriorated. Adjust the temperature and the humidity of your room.

  • Page 437: Adjustment/Maintenance

    Troubleshooting > Adjustment/Maintenance Adjustment/Maintenance Overview of Adjustment/Maintenance If there is an image problem and the message to run adjustment or maintenance menu appears, run Adjustment/ Maintenance in the system menu. The table below lists the primary items you can carry out. Item Description [Drum]...

  • Page 438: Perform Image Adjustment

    Troubleshooting > Adjustment/Maintenance Perform image adjustment Display the screen [Menu] key > [ ] keys > [Adjust/Maint.] > [OK] key > [ ] keys > [Service Setting] [OK] keys > Execute Select the item to execute. For [Drum Are you sure?], select [Yes]. For [Altitude Adj.] or [MC], change the setting and select the [OK] key.

  • Page 439: Clearing Paper Jams

    Troubleshooting > Clearing Paper Jams Clearing Paper Jams If a paper jam occurs, the LCD panel will display and the machine will stop. Jam Location Indicators 1 Shows the location of a paper jam. 2 Shows the Help screen. The Help screen shows the procedure to clear the jam. NOTE For the Help screen, refer to the following: ➡  ...
  • Page 440 Troubleshooting > Clearing Paper Jams Paper Jam Location Paper Jam Location Indicator Rear Cover and Duplex Unit ➡   Remove any jammed paper in Rear Cover and Duplex Unit (page 442) After you remove the jam, the machine will warm up again and the error message will be cleared. The machine resumes with the page that was printing when the jam occurred.

  • Page 441: Remove Any Jammed Paper In The Multipurpose Tray

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in the Multipurpose Tray CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.

  • Page 442: Remove Paper Jams From Cassette 1 To Cassette 3

    Troubleshooting > Clearing Paper Jams Remove paper jams from Cassette 1 to Cassette 3 The procedure for handling paper jams in cassette 1 to cassette 3 is the same. Cassette 1 is used as an example here. CAUTION • Do not reuse jammed papers. •...
  • Page 443 Troubleshooting > Clearing Paper Jams Open the top cover. Close the top cover.

  • Page 444: Remove The Paper Jammed Inside The Machine

    Troubleshooting > Clearing Paper Jams Remove the paper jammed inside the machine CAUTION • Do not reuse jammed papers. • If the paper tears during removal, be sure to remove any loose scraps of paper from inside the machine. Scraps of paper left in the machine could cause subsequent jamming.  ...
  • Page 445 Troubleshooting > Clearing Paper Jams Open the top cover. Remove the toner container and developer unit IMPORTANT Do not touch the developing roller or subject it to impact. Print quality will deteriorate.  ...
  • Page 446 Troubleshooting > Clearing Paper Jams Place the removed toner container and developer unit on a clean, level surface. IMPORTANT Do not place the toner container and developer unit upright.   Take out the drum unit IMPORTANT • When removing the drum unit, some parts are very hot. Exercise caution as there is a risk of burn injury.
  • Page 447 Troubleshooting > Clearing Paper Jams Place the removed drum unit on a clean, level surface. IMPORTANT Do not stand the drum unit upright.   Open feed cover C. Remove any jammed paper.
  • Page 448 Troubleshooting > Clearing Paper Jams Close feed cover C. Return the drum unit Return the toner container and developer unit Close the top cover.

  • Page 449: Remove Any Jammed Paper In Rear Cover And Duplex Unit

    Troubleshooting > Clearing Paper Jams Remove any jammed paper in Rear Cover and Duplex Unit IMPORTANT Some parts are very hot inside the machine. Exercise caution as there is a risk of burn injury.   Open the rear cover. Remove any jammed paper. Open the fixed cover D.
  • Page 450 Troubleshooting > Clearing Paper Jams Pull Cassette 1 out toward you until it stops Open the feed cover. Remove any jammed paper. Return the feed cover to the original position.
  • Page 451 Troubleshooting > Clearing Paper Jams Push Cassette 1 back in. Return the Rear Cover to the original position. Open the top cover. Close the top cover.

  • Page 452: 11 Appendix

    Appendix 11 Appendix...

  • Page 453: Optional Equipment

    Appendix > Optional Equipment Optional Equipment Option configuration The following enhancements are available for this model. 1 Card Authentication Kit(B) AC <IC card authentication kit (Activate)> It is possible to make the user authentication with IC card. In order to perform the user authentication with IC card, IC card information has to be registered to the local user list in advance.
  • Page 454 Appendix > Optional Equipment 4 SD/SDHC Memory Card SD/SDHC memory card is the micro-chip card that the option font, macro, form, etc. can be written. Insert SDHC memory card (Max. 32GB) and SD memory card (Max. 2GB) into the memory card slot. NOTE If removing the TPM chip after the data encryption function is enabled, the machine will stop working.

  • Page 455: Overview Of The Applications

    Appendix > Overview of the Applications Overview of the Applications The applications listed below are installed on this machine. • ThinPrint expansion kit (Activate)ThinPrint expansion kit (Activate) This can be used on a trial basis for a limited time. • Authentication kit (Activate) This can be used on a trial basis for a limited time.
  • Page 456 Appendix > Overview of the Applications Select [Yes]. NOTE If you start the ThinPrint Option and enter the license key, you need to turn the power OFF/ON.  ...

  • Page 457: Checking Details Of Application

    Appendix > Overview of the Applications Checking Details of Application The procedure for checking details of the application is as follows. [Menu] key > [ ] keys > [Op Functions] > [OK] key NOTE If the user authentication screen appears, log in with a user who has the privilege to configure this setting.

  • Page 458: Character Entry Method

    Appendix > Character Entry Method Character Entry Method The text entry screen used for entry of things like names is explained below. Key used Use the keys below to enter text. 1 Message display The entered text is displayed. 2 Arrow key Select when moving the cursor of the text display portion or when selecting text from the text list.
  • Page 459 Appendix > Character Entry Method 5 [Clear] key Delete a character at the cursor position. Or, if the cursor is at the end of a line, delete the character to the left of the cursor. 6 Numeric Keypad Select if entering text, values or symbols.

  • Page 460: Selecting Type Of Characters

    Appendix > Character Entry Method Selecting Type of Characters To enter characters, the following three types are available: Types Description To enter alphabets. To enter numerals. Symbols To enter symbols. In a character entry screen, select [Text] to select the type of characters you want to enter. Each time you select [Text], the character type switches as follows: [ABC], [123], [Symbols]...

  • Page 461: Characters That Can Be Entered Using The Numeric Keys

    Appendix > Character Entry Method Characters That Can be Entered Using the Numeric Keys The following table lists the characters that can be entered using the numeric keys. Enter key Characters (Each press of a key changes the character in the order from left to right.) .

  • Page 462: Entering Symbols

    Appendix > Character Entry Method Entering Symbols Symbols can be entered. Select the [#] key. Displays the symbol list. Select the [ ][ ][ ] key to move the cursor and select the symbol to be entered. Select the [OK] key. The selected symbol is entered.

  • Page 463: Entering Characters

    Appendix > Character Entry Method Entering Characters Follow the steps shown below to enter "R&D" for example. Select the [7] key three times. [r] is entered. Select the [*/.] key. [r] changes to [R]. Select the [ ] key. The cursor moves to the right. Select the [#] key.
  • Page 464 Appendix > Character Entry Method Select the [3] key four times. [D] is entered. Select the [ ] key.

  • Page 465: In The Login Operation Settings, Select And Enter[Text]

    Appendix > Character Entry Method In the login operation settings, select and enter[Text] The login screen displayed when user management is enabled may require different input methods depending on the settings. For the procedure for configuring login operation settings, refer to the following: Select the [ ] [ ] [ ] key to move the cursor and select the character to be...

  • Page 466: About Paper

    Appendix > About Paper About Paper This section explains the paper sizes and types that can be used in the paper source. For details on the sizes, types, and number of sheets of paper that can be loaded in each paper tray, refer to the following: ➡  ...

  • Page 467: Choosing The Appropriate Paper

    Appendix > About Paper Choosing the Appropriate Paper This section describes guidelines for choosing paper. Condition Avoid using paper with bent corners or that is curled, dirty, or torn. Do not use paper that has a rough surface or paper fiber lint, or that is especially delicate. Using such paper can cause poor print quality. In addition, poor paper feeding can cause paper jams and shorten the life of the machine.
  • Page 468 Appendix > About Paper Other Paper Specifications Porosity: The density of the paper fibers. Stiffness: Paper must be stiff enough or it may buckle in the machine, causing jams. Curl: Most paper naturally tends to curl after the package is opened. When paper passes through the fixing unit, it curls upward slightly.
  • Page 469 Appendix > About Paper Paper Size Cassette 1 to 3 MultipurposeTray A4 (297 × 210 mm) Paper of this size can be set Paper of this size can be set B5 (257 × 182 mm) Paper of this size can be set Paper of this size can be set A5-R Paper of this size can be set...

  • Page 470: Special Paper

    Appendix > About Paper Special Paper This section describes printing onto special paper and print media. The following paper and media can be used. • Transparencies • Preprint • Bond paper • Recycled paper • Thin paper • Letterhead • Colored Paper •...
  • Page 471 Appendix > About Paper Transparencies Transparencies must be able to withstand the heat of printing. Transparencies must meet the following conditions. Heat resistance Must withstand at least 190°C Thickness 0.100 to 0.110 mm Material Polyester Dimensional accuracy ±0.7 mm Squareness of corners 90°...
  • Page 472 Appendix > About Paper Labels Be sure to feed labels from the multipurpose tray For selecting labels, use extreme care so that the adhesive may not come in direct contact with any part of the machine and that the labels are not easily peeled from the carrier sheet. Adhesives that stick to the drum or rollers and peeled labels remaining in the machine may cause a failure.
  • Page 473 Appendix > About Paper Hagaki (Cardstock) Before loading Hagaki (Cardstock) into the multipurpose tray, fan them and align the edges. If the Hagaki (Cardstock) paper is curled, straighten it before loading. Printing onto curled Hagaki (Cardstock) may cause jams. Use unfolded Oufuku hagaki (Return postcard) (available at post offices). Some Hagaki (Cardstock) may still have rough edges developed by a paper cutter on the back side.
  • Page 474 Appendix > About Paper Envelopes Envelopes should be fed from the MP tray with the print-side down or the cassette and the optional paper feeder with the print-side up. NOTE Do not load paper above the load limits located on the paper width guide of the cassette and the optional paper feeder.

  • Page 475: Thick Paper

    Appendix > About Paper Thick Paper Before loading thick paper, fan it and align the edges. Some thick paper may still have rough edges developed by a paper cutter on the back side. Remove any such rough edges just as with Hagaki (Cardstock) by placing the paper on a flat surface and rubbing the edges gently a few times with a ruler.

  • Page 476: Colored Paper

    Appendix > About Paper Colored Paper Colored paper must conform to the specifications. ➡   Basic Paper Specifications (page 459) In addition, the pigments in the paper must be able to withstand the heat of printing (up to 200°C or 392°F).
  • Page 477 Appendix > About Paper Preprint Preprinted paper must conform to the specifications ➡   Basic Paper Specifications (page 459) The colored ink must be able to withstand the heat of printing. It must be resistant to silicone oil as well. Do not use paper with a treated surface such as glossy paper used for calendars.

  • Page 478: Recycled Paper

    Appendix > About Paper Recycled paper Recycled paper must conform to the specifications; however, its whiteness may be considered separately. ➡   Basic Paper Specifications (page 459) NOTE Before purchasing recycled paper in volume, try testing a sample to ensure satisfactory print quality.  ...

  • Page 479: Coated Paper

    Appendix > About Paper Coated Paper Coated paper is created by treating the surface of the base paper with a coating that provides higher printing quality than plain paper. Coated paper is used for particularly high quality printing. The surface of high-quality or medium-quality paper is coated with special agents that improve ink adhesion by making the paper surface smoother.

  • Page 480: Specifications

    Appendix > Specifications Specifications IMPORTANT Specifications are subject to change without notice.   Machine Item Specifications Type Desktop Printing Method Electrophotography by semiconductor laser Paper Weight (Cassette) 60 to 163 g/m Paper Weight (Multipurpose Tray) 60 to 220 g/m , 209.5 g/m (Postal card) Paper Type (Cassette) Plain, Recycled, Preprinted, Bond, Color, Prepunched, Letterhead, Thick,...
  • Page 481 Appendix > Specifications Item Specifications Operating 1,500 lux maximum Environment (Brightness) Dimension (W × D × H) 375 x 393 x 272&#160;mm475 × 412 × 437 mm375&#160;x 393 x 272 Weight (without toner container) 14 kg Space Required (W × D) 375 x 577 mm (when using multipurpose tray) Power Source AC120 V, 60Hz, 8.2 A...

  • Page 482: Printer Function

    Appendix > Specifications Printer Function Print Speed Paper Size Specifications 40 sheets/min Letter 42 sheets/min 9.5 sheets/min 9.5 sheets/min 11 sheets/min Legal 34 sheets/min 65 sheets/min 8.5 sheets/min * 1: 15 sheets/min until the 4th, 8.5 sheets/min from the 5th and after * 2: 15 sheets/min until the 5th, 8.5 sheets/min from the 6th and after * 3: 19 sheets/min until the 6th, 8.5 sheets/min from the 7th and after * 4: 12.5 sheets/min until the 4th, 7.5 sheets/min from the 5th and after...

  • Page 483: Paper Feeder (300 250 Sheet X 2)

    Appendix > Specifications Paper Feeder (300 250 sheet x 2) Item Specifications Paper Supply Method Friction roller feeder Capacity 250 sheets (80 g/m ) × up to 2 cassettes Paper Size A4, A5-R, A5, A6, B5, Letter, Legal, Folio, 216 x 340 mm, Statement, Executive, Oficio II, 16K, B5 (ISO), Custom (105 x 148 to 216 x 356 mm) Supported Paper Paper thickness: 60 to 163 g/m...

  • Page 484: Backing Up Your Data

    Backing up your data using KYOCERA Net Viewer (page 477) Backing up your data using KYOCERA Net Viewer Use KYOCERA Net Viewer to regularly back up the data below that is saved on the machine. • System Settings • Network Settings...

  • Page 485: Backing Up Your Data Using Command Center Rx

    Appendix > Backing up your data Backing up your data using Command Center RX Use Command Center RX to regularly back up data saved in the Document Box to your PC. Display the screen Launch your Web browser. In the address or location bar, enter the machine's IP address or the host name. Click in the following order to check the machine's IP address and the host name.

  • Page 486: Security Quick Setup Function List

    Appendix > Security Quick Setup Function List Security Quick Setup Function List The functions configured in each level of Security Quick Setup are as follows. After selecting the security level, configure the security function according to your operating environment. Level 1 Level 2 Level 3...

  • Page 487: Serverside Settings

    Appendix > Security Quick Setup Function List Serverside Settings The setting item which can be set or configured from Command Center RX.  TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3  Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...

  • Page 488: Clientside Settings

    Appendix > Security Quick Setup Function List Clientside Settings The setting item which can be set or configured from Command Center RX.  TLS Version Level 1 Level 2 Level 3 TLS1.2, TLS1.3 TLS1.2, TLS1.3 TLS1.2, TLS1.3  Effective Encryption Level 1 Level 2 Level 3 3DES, AES, AES-GCM, CHACHA20/...

  • Page 489: Ipv4 Settings (Wired Network)

    Appendix > Security Quick Setup Function List IPv4 Settings (Wired Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS level 1 level 2 level 3 Auto  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...

  • Page 490: Ipv4 Settings (Wireless Network)

    Appendix > Security Quick Setup Function List IPv4 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS level 1 level 2 level 3 Auto  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...

  • Page 491: Ipv6 Settings (Wired Network)

    Appendix > Security Quick Setup Function List IPv6 Settings (Wired Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS level 1 level 2 level 3 Auto  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...

  • Page 492: Ipv6 Settings (Wireless Network)

    Appendix > Security Quick Setup Function List IPv6 Settings (Wireless Network) The setting item which can be set or configured from Command Center RX.  DNS over TLS level 1 level 2 level 3 Auto  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date...

  • Page 493: Other Protocols: Http (Client)

    Appendix > Security Quick Setup Function List Other Protocols: HTTP (Client) The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date  Hash level 1 level 2 level 3...

  • Page 494: Other Protocols: Soap

    Appendix > Security Quick Setup Function List Other Protocols: SOAP The setting item which can be set or configured from Command Center RX.  Use Default Settings Level 1 Level 2 Level 3...

  • Page 495: Other Protocols: Ldap

    Appendix > Security Quick Setup Function List Other Protocols: LDAP The setting item which can be set or configured from Command Center RX.  Use Default Settings Level 1 Level 2 Level 3 Expiration Date Expiration Date...

  • Page 496: Send Protocols: Smtp (E-Mail Tx)

    Appendix > Security Quick Setup Function List Send Protocols: SMTP (E-mail TX) The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date  Hash level 1 level 2 level 3...

  • Page 497: Email: Pop3 User Settings

    Appendix > Security Quick Setup Function List Email: POP3 User Settings The setting item which can be set or configured from Command Center RX.  Certificate Auto Verification level 1 level 2 level 3 Expiration Date Expiration Date Expiration Date  Hash level 1 level 2 level 3...

  • Page 498: Print Protocols

    Appendix > Security Quick Setup Function List Print protocols  SMB Server Protocol level 1 level 2 level 3  LPD Level 1 Level 2 Level 3  FTP (Receiving) Level 1 Level 2 Level 3  IPP Level 1 Level 2 Level 3  IPP over TLS Level 1 Level 2...
  • Page 499 Appendix > Security Quick Setup Function List  POP (E-mail RX) Level 1 Level 2 Level 3...

  • Page 500: Other Protocols

    Appendix > Security Quick Setup Function List Other Protocols  SNMPv1/v2c Level 1 Level 2 Level 3  SNMPv3 Level 1 Level 2 Level 3  HTTP Level 1 Level 2 Level 3  HTTPS Level 1 Level 2 Level 3  Enhanced WSD Level 1 Level 2 Level 3  Enhanced WSD (TLS)
  • Page 501 Appendix > Security Quick Setup Function List  VNC (RFB) over TLS Level 1 Level 2 Level 3  Enhanced VNC (RFB) over TLS Level 1 Level 2 Level 3...

  • Page 502: Tcp/Ip: Bonjour Settings

    Appendix > Security Quick Setup Function List TCP/IP: Bonjour Settings  Bonjour Level 1 Level 2 Level 3...

  • Page 503: Network Settings

    Appendix > Security Quick Setup Function List Network Settings  Wi-Fi Direct Settings Level 1 Level 2 Level 3...

  • Page 504: Connectivity

    Appendix > Security Quick Setup Function List Connectivity  Bluetooth Settings Level 1 Level 2 Level 3...

  • Page 505: Interface Block Setting

    Appendix > Security Quick Setup Function List Interface Block Setting  USB Host Level 1 Level 2 Level 3 Unblock Unblock Block  USB Device Level 1 Level 2 Level 3 Unblock Unblock Block  USB Drive Level 1 Level 2 Level 3 Unblock Unblock Block...

  • Page 506: Energy Saver/Timer

    Appendix > Security Quick Setup Function List Energy Saver/Timer  Auto Panel Reset Level 1 Level 2 Level 3...

  • Page 507: User Account Lockout Setting

    Appendix > Security Quick Setup Function List User Account Lockout Setting  Lockout level 1 level 2 level 3...

  • Page 508: Job Status/Job Logs Settings

    Appendix > Security Quick Setup Function List Job Status/Job Logs Settings  Display Jobs Detail Status Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when Administrator  Display Jobs Log Level 1 Level 2 Level 3 Show All Show All Hide All (Display only when...
  • Page 509 For the Kyocera contact in your region, see Sales Sites sections here. https://www.kyoceradocumentsolutions.com/company/directory.html ©2024 KYOCERA Document Solutions Inc. The Kyocera logo is a trademark of Kyocera Corporation.

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