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Thank you for choosing a Mazda. We at Mazda design and build vehicles with
complete customer satisfaction in mind.
To help ensure enjoyable and trouble-free operation of your Mazda, read this
manual carefully and follow its recommendations.
An Authorised Mazda Dealer knows your vehicle best. So when maintenance or
service is necessary, that's the place to go.
Our nationwide network of Mazda professionals is dedicated to providing you with
the best possible service.
We assure you that all of us at Mazda have an ongoing interest in your motoring
pleasure and in your full satisfaction with your Mazda product.
Please be aware that this manual applies to all models, equipment and options. As a result, you
may find some explanations for equipment not installed on your vehicle.
A Word to Mazda Owners
Mazda Motor Corporation
HIROSHIMA, JAPAN
©2023 Mazda Motor Corporation
September 2023 (Print1)

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Summary of Contents for Mazda MZD Connect

  • Page 1 Our nationwide network of Mazda professionals is dedicated to providing you with the best possible service. We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure and in your full satisfaction with your Mazda product.
  • Page 2: How To Use This Manual

    Illustrations complement the words of the manual to best explain how to NOTE enjoy your Mazda. By reading your A NOTE provides information and manual, you can find out about the sometimes suggests how to make features, important safety information, better use of your vehicle.
  • Page 3: Table Of Contents

    Table of Contents Overview Features Convenience Trouble Index...
  • Page 5: Overview

    Overview What is Mazda Connect ?..1-2 Audio Remote Control Switch What is Mazda Connect ?..1-2 Operation......1-10 Operation Using Voice Recognition Function... 1-13 Basic Operations.......1-6 Favourites......1-17 Basic Operations....1-6 Touch Panel Operation ..1-22 Commander Switch Appendix......1-23 Operation......
  • Page 6 1 The position and the type of the USB port differ depending on the specification. 2 The SD card slot is for the navigation system only. For vehicles with the navigation system, the SD card (Mazda genuine) with stored map data is inserted into the SD card slot and used.
  • Page 7 The number of notifications is displayed, and if they exceed 100, 99+ is displayed. If a serious problem occurs, the background colour changes to amber or red (Displayed in only some vehicle models). By connecting your mobile device, such as a Smartphone, to Mazda ® Communication...
  • Page 8 For the navigation system operation, refer to the navigation system manual. You can change the settings for the Mazda Connect screen, sound set- tings, and the vehicle functions. EV Settings Configures charging schedule, climate control timer, and more.
  • Page 9 NOTE Do not use Mazda Connect for a long time with the engine, EV system or Hybrid  system stopped. Otherwise, the lead-acid battery power could be depleted.
  • Page 10: Basic Operations

    Overview Basic Operations Basic Operations NOTE The explanation of functions described in this manual may differ from the actual operation, and the shapes of screens and buttons and the letters and characters displayed may also differ from the actual appearance. Additionally, depending on future software updates, the content may successively change without notice.
  • Page 11 Overview Basic Operations Commander Switch Operation The commander switch can be used to switch to each function and to operate each function. Set the palm of your hand on the commander knob so that your fingers can touch each of the switches. You can switch the screens without having to look down at your hand.
  • Page 12 Press the volume knob again to cancel the mute and the pause at the same time. When the Mazda Connect power is turned off and the commander switch is pressed, the Mazda Connect power turns on. ...
  • Page 13 Displays the Apple CarPlay or Android Auto™ home screen. (While Apple CarPlay or Android Auto™ is connected) Press and hold while the Mazda Connect screen is displayed to switch the screen from Mazda Connect to Apple CarPlay or Mazda Connect to Android Auto™.
  • Page 14 Overview Basic Operations Audio Remote Control Switch Operation The audio remote control switch is on the left side of the steering wheel. You can operate basic audio functions, pick up/hang up the phone, or activate voice control using the switch. The shape of the switches may differ depending on the specifications.
  • Page 15 Overview Basic Operations Item Explanation Seek Switch: Selecting a radio station (SEEK UP) (FM/AM radio) Radio stations saved to your Favourites can be selected by pressing the seek switch while listening to FM/AM radio. The station will change to the previous or next favourite station each time you press the seek switch.
  • Page 16 Overview Basic Operations Item Explanation Mute button: Press the button to mute. Press it again to cancel the mute. NOTE If you press the mute button to mute an audio source which can be ® paused, such as Apple CarPlay, USB audio, or Bluetooth audio, while it is playing, the song playback pauses.
  • Page 17 NOTE Type A The Mazda Connect voice recognition is not active while Apple CarPlay or Android Auto™ is connected, the talk/pick-up button will activate Siri or Android Auto™ voice recognition instead. Type B When the Talk/Pick-up button is pressed and released immediately while Apple CarPlay or Android Auto™...
  • Page 18 When the Barge-In setting is on, voice commands can be made even while the  voice guidance is being announced. For the “Barge-In” setting, set in the Mazda Connect “Settings” or consult an Authorised Mazda Dealer. For details on voice commands which can be used on the navigation screen, refer ...
  • Page 19 Overview Basic Operations When calling a person in the device's phone book, the recognition rate increases  the longer the name is. Errors may occur with names that are short such as “Mama”, “Home”, or “Wife”. Speak clearly, without pausing between words or numbers. ...
  • Page 20 Overview Basic Operations Radio Tune to {Frequency} AM  Tune to {Frequency} FM  Tune to {AM Station Name}  Tune to {FM Station Name}  Tune to {Frequency} HD {Sub Channel}  SiriusXM Channel {Channel Number}  SiriusXM {Station Name} ...
  • Page 21 Overview Basic Operations Favourites Registering to Favourites 1. Favourites button The Favourites button provides quick access to contents such as radio stations, contacts, navigation destinations, and other items that are registered to your Favourites. You can use the following methods to add a new Favourite. Press and hold the button on the commander switch while a desired contact, ...
  • Page 22 Overview Basic Operations NOTE (Only vehicles with navigation system)  You can register your home and workplace by selecting “Home” and “Work”. For details, refer to the Navigation System Owner's Manual. You can quickly access each setting screen by selecting “Collision Avoidance”, ...
  • Page 23 Overview Basic Operations 2. Select “Reorder Favourites” from the Edit menu. 3. Select the item in which you want to change the display order. Rotate the move the item and press the to enter it. Changing a displayed name in the Favourites list 1.
  • Page 24 Overview Basic Operations 2. Select “Rename Favourites” from the Edit menu. 3. Select the item in which you want to change a displayed name, and change the name using the keyboard display. Deleting contents from the Favourites list 1. Select “Edit” from the Options menu. 2.
  • Page 25 Overview Basic Operations 3. Place a check in the box next to the item you want to delete and select “Delete” to delete the item. You can delete multiple items. 1-21...
  • Page 26: Touch Panel Operation

    Swipe: Touch the screen with your finger and move up or down. The touch panel function enable/disable can be changed using the following procedure. Type A 1. Select “Settings” from the Mazda Connect home screen. 2. Select “Connectivity Settings”. ® 3. Select “Bluetooth /Phone Connectivity Settings”.
  • Page 27 All Access Subscription service. Hopefully, you're already loving ®* SiriusXM Travel Link SiriusXM in your new Mazda. But don't stop there — you can also listen CAUTION on the app and online. All Access is the very best subscription package –...
  • Page 28 Patents. as safety critical. Neither SiriusXM nor For patents see http://dts.com/ Mazda is responsible for any errors in patents. accuracies in the SiriusXM data services or its use in applications. The SiriusXM content is subject to change without notice.
  • Page 29 ENTIRE RISK AS TO SATISFACTORY OTHER CONTENT PROVIDED BY QUALITY, PERFORMANCE, APPLE, ITS AFFILIATES, OR THIRD ACCURACY AND EFFORT IS WITH PARTY PROVIDERS; MAZDA DOES YOU TO THE MAXIMUM EXTENT NOT GUARANTEE AGAINST LOSS PERMITTED BY APPLICABLE LAW, OF APPLICATION DATA, WHICH AND THAT THE APPLICATION AND MAY BE LOST AT ANY TIME;...
  • Page 30 TO THE EXTENT NOT PROHIBITED ANDROID AUTO™ (“THE BY LAW, IN NO EVENT SHALL APPLICATION”) IS AT YOUR SOLE MAZDA OR ITS AFFILIATES BE RISK AND THAT THE ENTIRE RISK LIABLE FOR PERSONAL INJURY, OR AS TO SATISFACTORY QUALITY, ANY INCIDENTAL, SPECIAL,...
  • Page 31 ESTIMATED TRAVEL TIME, SPEED TO THE EXTENT NOT PROHIBITED LIMITS, ROAD CONDITIONS, BY LAW, IN NO EVENT SHALL NEWS, WEATHER, TRAFFIC, OR MAZDA OR ITS AFFILIATES BE OTHER CONTENT PROVIDED BY LIABLE FOR PERSONAL INJURY, OR GOOGLE, ITS AFFILIATES, OR ANY INCIDENTAL, SPECIAL, THIRD PARTY PROVIDERS;...
  • Page 32  and is subject to Amazon’s Terms and trademark of Cisco in the U.S. and Conditions and Privacy Policy. Mazda other countries and is used under does not have access to your Amazon license.
  • Page 33 (6th generation) Microsoft. (MAZDA 3 , MAZDA CX-30 Use or distribution of such MAZDA CX-70, MAZDA CX-80) technology outside of this product is iPhone 12 Pro Max prohibited without a license from iPhone 12 Pro Microsoft.
  • Page 34 Overview Basic Operations Corporation is under license. Other modification, are permitted provided trademarks and trade names are that the following conditions are met: those of their respective owners. Redistributions of source code must  retain the above copyright notice, this list of conditions and the following disclaimer Redistributions in binary form must ...
  • Page 35: Features

    Features Information......2-2 USB1 Audio/USB2 Audio..2-69 Fuel Efficiency Monitor ..2-2 USB1 Video/USB2 Video ..2-77 Energy Efficiency History ..2-10 ........2-82 Drive Efficiency Monitor ..2-12 ........2-89 High Voltage Battery Monitor ..........2-15 Communication......2-99 ®* SiriusXM Travel Link ...
  • Page 36 Features Information Fuel Efficiency Monitor The fuel efficiency monitor switches between the fuel efficiency history, energy flow monitor (if equipped) , and settings. They can be displayed by selecting each item on the centre display. 1. Select “Information” on the home screen. 2.
  • Page 37 4. Tyres 5. Arrows indicating energy flow 6. The arrow moves from the Mazda M Hybrid battery towards the electrical devices, and the vehicle indication is illuminated at the same time. All the arrows are indicated, however the actual indication differs.
  • Page 38 Features Information The tyre indications rotate while driving.  NOTE The remaining amount of power in the Mazda M Hybrid battery is indicated at  6 levels. Charging of the Mazda M Hybrid battery is controlled automatically by Mazda ...
  • Page 39 The tyre indications rotate while driving.  NOTE The remaining amount of power in the Mazda M Hybrid battery is indicated at  6 levels. Charging of the Mazda M Hybrid battery is controlled automatically by Mazda ...
  • Page 40 The indication may differ depending on the driving conditions. With Mazda M Hybrid Boost Displays the i-stop operation status, and the Mazda M Hybrid Boost operation and energy generating status. 1. Engine The icon is illuminated while the engine is running.
  • Page 41 Features Information 6. Displays the current amount of time that the i-stop function has been operating and the accumulated amount of time that it has been operating. 7. Regen. Energy Displays the system power generation amount. Only vehicles with i-stop function Displays the i-stop operation status.
  • Page 42 Features Information Type B 1. Displays the operation status of the i-stop function in the engine area. The engine area is illuminated while the engine idling stop is not operating, and it is not illuminated while the engine idling stop is operating. 2.
  • Page 43 Features Information Fuel Efficiency The actual performance of the energy efficiency is displayed. 1. i-stop Duration Displays the amount of time that the i-stop function has operated. 2. Increased Range Displays the total driving distance which could be extended by the operation of the i-stop function.
  • Page 44 Features Information Energy Efficiency History The energy efficiency history switches between the energy efficiency history and settings. They can be displayed by selecting each item on the centre display. 1. Select “Information” on the home screen. 2. Select “Energy Efficiency History”. 3.
  • Page 45 Features Information Settings Displays the energy efficiency history settings screen. The following settings can be changed in the settings screen. Energy efficiency history reset.  Setting to reset or not reset the linked average energy efficiency indicated in the  instrument cluster and the energy efficiency history (current) on the centre display when tripmeter (TRIP A) is reset.
  • Page 46 Features Information Drive Efficiency Monitor The fuel economy/electrical power consumption rate history, system operation status, and settings are switched by selecting each item on the centre display. 1. Select “Information” on the home screen. 2. Select “Drive Efficiency Monitor”. 3. Press the commander switch to display the menu. 4.
  • Page 47 Features Information 1. Fuel Efficiency History Displays the fuel efficiency for the past 60 minutes. Displays the fuel efficiency every minute for the past 1 to 10 minutes.  Displays the fuel efficiency every 10 minutes for the past 10 to 60 minutes. ...
  • Page 48 Features Information e-SKYACTIV PHEV 1. Engine The icon is illuminated while the engine is running. 2. Motor The icon is illuminated while the motor is operating. 3. Arrows indicating energy flow Displays the energy flow by the direction of the arrows and movement of the arrows.
  • Page 49 Features Information High Voltage Battery Monitor Display the High Voltage Battery Monitor screen. 1. Select “Information” on the home screen. 2. Select “High Voltage Battery Monitor”. 1. Battery Charge Level The remaining amount of power in the drive battery is indicated. 2.
  • Page 50: Siriusxm Travel Link

    ®* SiriusXM Travel Link Properly equipped Mazda vehicles will also get the following SiriusXM infotainment services : Traffic, Weather, Sports Scores, Fuel Prices, and more. For a list of available features in your vehicle, visit SiriusXM.com/infotainment and get the most out of your driving experience.
  • Page 51 Features Information Menu Explanation *1*2 Displays information for gas stations. Fuel Prices Displays information such as EV charge station locations and charge *1*3 EV Charge Stations type. Displays a list of each genre list and the game schedules and match re- sults for teams selected from the list.
  • Page 52 Features Information Vehicle Status Monitor 1. Select “Information” on the Home screen to display the vehicle status monitor. 2. Select “Vehicle Status Monitor”. You can customize settings in the setup display as follows: Item Explanation Displayed if there is a serious problem. Serious Malfunction(s) Displayed if there is recall information.
  • Page 53 The display units for the tyre pressures can be changed.  To set the display unit for the tyre pressures, set it using the Maz- da Connect “Settings” or consult an Authorised Mazda Dealer. The maximum capacity of the drive battery is displayed. Battery Health 2-19 *Some models.
  • Page 54 Features Information Item Explanation The method of setting the next maintenance can be selected from the following. Next Service Date Automatic  Manual  Set Next Service When “Next Service Date” is set to “Manual”, or for electric vehicles, Date the date of the next vehicle maintenance can be set.
  • Page 55 Features Entertainment Entertainment Do not spill any liquid on the audio system. Do not insert any objects, other than CDs, into the slot. Radio The radio reception strength varies due to the position of the aerial constantly changing with the movement of the vehicle, and from the effects of objects such as tall buildings and traffic signals, which could make it difficult to maintain optimum reception.
  • Page 56 Features Entertainment NOTE If a disc has both music data (CD-DA) and MP3/WMA/AAC files, playback of the  two or three file types differs depending on how the disc was recorded. For details on data standards, refer to Playable audio files. ...
  • Page 57 Features Entertainment Do not use discs with partially peeled off labels, and cellophane tape or rental CD  label's adhesive material exuding from the edges of the CD label. Also, do not use discs with a commercially-available CD-R label applied. Otherwise, the disc may not eject resulting in a malfunction.
  • Page 58 Features Entertainment DVD-Video/DVD-VR files written under specifications other than the indicated  specification may not be able to play normally or files or folder names may not be displayed correctly. Menus are not displayed for DVD-VR files.  Do not use non-conventional DVDs such as heart-shaped or octagonal discs. ...
  • Page 59 Features Entertainment Do not use discs with partially peeled off labels, and cellophane tape or rental  DVD label's adhesive material exuding from the edges of the DVD label. Otherwise, the disc may not eject resulting in a malfunction. Do not insert cleaning discs in the DVD player. ...
  • Page 60 Features Entertainment For the correct use of DVDs (Glossary) DVD-Video DVD-Video is a video image storing standard determined by the DVD forum. “MPEG2”, a global standard in digital compression technologies, has been adopted which compresses on average about 1/40th of the image data and stores it. In addition, a variable-rate coding technology, which changes the assigned information amount according to the shape of the screen image, has been adopted.
  • Page 61 Features Entertainment CAUTION Do not use an audio file extension on files other than audio files. In addition, do not change the audio file extension. Otherwise, the unit will not recognise the file correctly resulting in noise or a malfunction. NOTE This function may not be usable depending on the mobile device to be connected.
  • Page 62 ® This function may not be usable depending on the Bluetooth device. Consult an  expert repairer (we recommend an Authorised Mazda Repairer) for information ® concerning the Bluetooth device. Park the vehicle in a safe place and perform pairing.
  • Page 63 A2DP is a profile which transmits only audio to the Bluetooth unit. If your ® Bluetooth device corresponds only to A2DP, but not AVRCP, you cannot operate ® it using the Mazda Connect. Only operation using the Bluetooth audio device is possible. AVRCP Function Ver.1.0 Ver.1.3...
  • Page 64 Features Entertainment Playable audio files on this unit are as follows: Compatible bit Compatible format Compatible sampling rate CD DVD USB rate MPEG-1 Layer 3 32 - 320 kbps 32 kHz / 44.1 kHz / 48 kHz 16 kHz / 22.05 kHz / 24 MPEG-2 Layer 3 8 - 160 kbps WMA Ver.7...
  • Page 65 Features Entertainment X: Available —: Not available MP3 stands for MPEG Audio Layer3, which is standardised voice compression established by the ISO (International Organisation for Standardisation) working group (MPEG). The MP3 can compress audio data to approximately a tenth of the source data size. This unit plays files with the extension (.mp3) as MP3 files.
  • Page 66 Features Entertainment NOTE The PCM format is a method of digitizing analog audio data using adopted formats such as CD. WAV files written under specifications other than the indicated specification may  not play normally or files or folder names may not display correctly. OGG is the voice compression format used by the Xiph.
  • Page 67 Features Entertainment Playable video files CAUTION Do not use a video file extension on files other than video files. In addition, do not change the video file extension. Otherwise, the unit will not recognise the file correctly resulting in noise or a malfunction. Playable video files are as follows: Maximum image Maximum frame...
  • Page 68 Features Entertainment MP4 is a container file format standardised by MPEG-4 Part 14. This unit plays files with the extension (.mp4/.m4v) as MP4 video files. AVI is short for Audio Video Interleave, which is a container file format developed by Microsoft.
  • Page 69 Features Entertainment Android™ This unit is compatible with Android™ Smartphones using Android™ 5.0 Lollipop or higher. To use Android Auto™, a Smartphone with the Android Auto™ application downloaded is required. CAUTION For the purposes of safety, do not operate your Android™ Smartphone while driving. Disconnect the Android™...
  • Page 70 Features Entertainment 1. Select “Entertainment” on the home screen. 2. Select “FM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 71 Features Entertainment NOTE The Station List may not be displayed depending on the region. FM radio menu Menu Explanation Source List Displays the Source List screen. The audio source can be switched. Displays the Favourites list for the FM radio. The radio station list registered to your Favourites is displayed where you can select Favourites the radio station you want to listen to.
  • Page 72 Features Entertainment Menu Explanation Sets the FM radio. (With HD Radio) You can enable/disable the “HD Radio Tuner” or the “Live Event Mode”. When the Live Event Mode is enabled and a real-time broadcast such as a sports event is being broadcast, it is switched forcibly to an analog broadcast. If you have an HD radio broadcast that you always want to receive, disable the Live Event FM Settings Mode setting.
  • Page 73 Features Entertainment HD Radio Listening to HD Radio™ Technology When tuned to a radio station with an available HD Radio signal, the icon will illuminate and the analog broadcast will automatically switch over to the HD Radio broadcast. If you wish to avoid the HD Radio broadcast, or if HD Radio broadcasts are unavailable in your area, you can uncheck the “HD Radio Tuner”...
  • Page 74 Features Entertainment Radio Data System (RDS) Traffic Announcement (TA) When “Traffic Announcement Settings” is enabled by the FM Settings, traffic information can be received. When traffic information is received, you can switch to the Traffic Announcement (TA) screen even if an audio source other than FM is selected.
  • Page 75 Features Entertainment 1. Select “Entertainment” on the home screen. 2. Select “AM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 76 Features Entertainment NOTE Station List may not be displayed depending on the region. AM radio menu Menu Explanation Source List Displays the Source List screen. The audio source can be switched. Displays the Favourites list of the AM radio. The radio station list registered to your Favourites is displayed where you can select Favourites the radio station you want to listen to.
  • Page 77 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Menu Explanation If you select the icon, the next available station is tuned-in automatically. Receivable stations are tuned-in in ascending order every 5 seconds. Once a de- sired station has been found, select the icon again to turn the feature off.
  • Page 78 Features Entertainment ®* SiriusXM Displaying the Radio ID Select channel 0 from the Channel List to display the radio ID. ® How to Use SiriusXM 1. Select “Entertainment” on the home screen. 2. Select “SiriusXM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment”...
  • Page 79 Features Entertainment 1. Category name 2. Radio station number 3. Radio station name 4. Album art 5. Album name 6. Artist name 7. Song name ® Rotate the to display the Favorites list for SiriusXM When the is displayed, you can display the menu by pressing the Type B 1.
  • Page 80 Features Entertainment Menu Explanation Displays the Source List screen. Source List You can switch the audio source. ® Displays the Favorites list for SiriusXM The radio station list registered to your Favorites is displayed where you can select the radio station you want to listen to. Favorites If you have no registered Favorites, an empty list is displayed.
  • Page 81 Features Entertainment Type B Menu Explanation Displays the Source List screen. Source List You can switch the audio source. ® Displays the Favorites list for SiriusXM The radio station list registered to your Favorites is displayed where you can select the radio station you want to listen to. If you have no registered Favorites, an empty list is displayed.
  • Page 82 Features Entertainment TuneMix™ TuneMix plays songs in a unique mix from user-selected SiriusXM music channels. Plays the TuneMix™ Channel selected by pressing the You can edit the TuneMix™ Channel selected by sliding the to the right. Option Explanation Create Creates a TuneMix™ Channel. Edit Changes the radio station registered to the TuneMix™...
  • Page 83 Features Entertainment 2. Select several radio stations you want to register to the TuneMix™ Channel from ® the SiriusXM music channel list. A check is placed next to the selected station. 3. Select “Create”. 4. Input the title for the TuneMix™ Channel you are creating. 5.
  • Page 84 Features Entertainment How to Use the Tuner Controls (icon) The displayed icon differs depending on the playback status. Icon Explanation Switches to the next station. (Displayed in only some vehicle models) Switches to the previous station. (Displayed in only some vehicle models) Cues the next music within the same radio station.
  • Page 85 Features Entertainment Icon Explanation Plays the Traffic & Weather Now. When it is pressed again, playback is stopped, and playback begins from the previously selected radio station. When there is no playable “Traffic & Weather Now”, the selection cannot be selected. (During playback of SportsFlash) Stops playback of SportsFlash and begins playback from the previously selected radio station.
  • Page 86 Features Entertainment SiriusXM Settings Type A Menu Explanation Parental Controls Sets the parental lock and changes the lock code. Selects/changes radio stations registered to Smart Favorites. Up to 10 ra- dio stations can be registered. Smart Favorites Smart Favorites Broadcasts of registered stations are buffered. Also, when registering radio stations to Favourites, up to 10 stations are registered to Smart Favorites automatically.
  • Page 87 ® To initialize the SiriusXM settings, you need to return all of the Mazda Connect settings to their default settings. To restore Mazda Connect to its default settings, use the Mazda Connect “Settings” or consult an Authorised Mazda Dealer. 2-53...
  • Page 88 Features Entertainment What is DAB radio? DAB radio is a digital broadcasting system for radio. DAB radio provides a high-quality radio sound source using an auto frequency switching function in boundary areas. By displaying the radio text, information such as the song name and artist name can be displayed.
  • Page 89 Features Entertainment 3. The playback screen is displayed. Rotate the to display the last list displayed from the Favourites list or the Station List for DAB. When sliding the to the right, your DAB favourites list is displayed. When the is displayed, you can display the menu by pressing the DAB menu Menu...
  • Page 90 Features Entertainment Menu Explanation When broadcast stations with a slide show service is received, the slide show is Slideshow enlarged. Sets DAB. DAB Settings For the items you can set, refer to DAB Settings. Audio Settings Adjusts the sound quality. How to Use the Tuner Controls (icon) Icon Explanation...
  • Page 91 Features Entertainment Menu Explanation Sets enable/disable of DAB-FM Link. When enabled, if the reception for the currently playing DAB radio worsens, the same programme being played by the FM radio station is searched and switches DAB-FM Link temporarily so that the programme can be played continuously. If the DAB radio station finds the same programme being played on the FM radio station, it auto- matically switches to that radio station.
  • Page 92 Features Entertainment When other DAB announcements are received while in this mode, the Other Announcement screen can be switched when selecting an audio source other than DAB. When playback of the Other Announcement ends, the displayed screen automatically returns to the previous screen, but if you want to stop the playback midstream, select “Cancel”...
  • Page 93 Features Entertainment ®* Pandora ® What is Pandora ® Pandora is free personalised Internet radio. Simply enter a favourite artist, track, ® genre, and Pandora will create a personalised station that plays their music and more like it. Rate songs by giving thumbs-up and thumbs-down feedback to further ®...
  • Page 94: Pandora ® Menu

    Features Entertainment While on the playback screen, press the on the commander switch to display the Source List screen. 3. The playback screen is displayed. Rotate the to display the Favorites list for the Pandora. When the is displayed, you can display the menu by pressing the ®...
  • Page 95 Features Entertainment Menu Explanation You can create your own special radio station. Create a Station For details on how to create your radio station, refer to Create a Station. Bookmarks the currently playing contents or artist. Bookmark You can bookmark song or artist to check out later on the Web. Displays the control screen (icon) on the playback screen.
  • Page 96 Features Entertainment 3. Select the sort classification from the Sort menu to switch the display order of the Station List. Date Created: Contents are displayed according to the date they were created. A-Z: Contents are displayed in alphabetic order. Create a Station 1.
  • Page 97 Features Entertainment How to Use the Tuner Controls (icon) Icon Explanation Goes to the next song. (When selected during pause) Plays the track. (When selected during playback) Pauses the track. 2-63...
  • Page 98 Features Entertainment Pandora Settings ® The Pandora settings can be changed. 1. Select “Pandora Settings”. ® 2. Select the menu and change the Pandora settings. Audio Quality: Switches the sound quality of the contents to “High” or “Low”. Explicit Content Filter:When checked to turn on, playback restrictions of the contents are applied.
  • Page 99 Features Entertainment ® Bluetooth ® To play content from a Bluetooth audio device on Mazda Connect, select the ® ® Bluetooth source. Before using the Bluetooth audio device, you will need to register it to Mazda Connect. Refer to Connectivity Settings on page 2-124.
  • Page 100 NOTE If the Applications screen on the device is not displayed, playback of  ® Bluetooth Audio on Mazda Connect may not be possible. ® If the Bluetooth audio device does not begin playback, you need to start the ...
  • Page 101 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Plays the songs in the folder currently selected in ran- dom order. Plays all of the songs in random order. Cancels the random playback.
  • Page 102 Features Entertainment Icon Explanation (When selected during playback) Playback is paused. NOTE ® Some of the icons may not be displayed depending on the Bluetooth audio device to be connected. ® Display of Bluetooth Audio device information ® When a Bluetooth Audio device is connected, the following information is displayed on the screen.
  • Page 103 The SD card slot is for the navigation system. To use the navigation system, an SD card (Mazda genuine) for the navigation system needs to be inserted. Do not insert an SD card with music files saved on it.
  • Page 104 Features Entertainment Connecting devices Connect the USB audio device to the vehicle using the USB lead. Insert or pull out the plug with the plug perpendicular to the USB port opening. 1. Located on centre console 2. Located in front console area The location of the USB port differs depending on the vehicle model.
  • Page 105 Features Entertainment 2. Select “USB1 Audio - [160:device name]” or “USB2 Audio - [160:device name]”. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 106 Features Entertainment USB audio menu Menu Explanation Displays the Source List screen. Source List You can switch the audio source. Displays the folder list. You can select the music you want to listen to Folders from the folder. Displays the playlist. You can select the music you want to listen to Playlists from the playlist.
  • Page 107 Features Entertainment Selecting tracks from the Library 1. Select the category from the Library screen. 2. Select the playback method for the song from the category list. Category Explanation Displays the list of playlists and plays the selected playlist as a track list. Playlists Displays the list of artists and plays the selected artist’s album or all the Artists...
  • Page 108 Features Entertainment Example of use (when playing tracks of a selected artist) 1. Select “Artists”. 2. Select the artist you want to listen to. 3. Select the track name you want to listen to from the list of displayed track names. The selected track is played.
  • Page 109 Features Entertainment Rotate the to select the icon you want to operate. Icon Explanation When USB devices other than Apple products, such as USB memory and audio players are connected Plays the tracks in the folder currently selected in random or- der.
  • Page 110 You can change the album art display priority to either the album art saved in the ® USB audio device or the Gracenote database. To set the album art, set it using the Mazda Connect “Settings” or consult an Authorised Mazda Dealer. Updating the database ®...
  • Page 111 The SD card slot is for the navigation system. To use the navigation system, an SD card (Mazda genuine) for the navigation system needs to be inserted. Do not insert an SD card with music files saved on it.
  • Page 112 Features Entertainment Connecting devices Connect the USB audio device to the vehicle using the USB lead. Insert or pull out the plug with the plug perpendicular to the USB port opening. 1. Located on centre console 2. Located in front console area The location of the USB port differs depending on the vehicle model.
  • Page 113 Features Entertainment 2. Select “USB1 Video - [11:device name]” or “USB2 Video - [11:device name]”. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 114 Features Entertainment Menu Explanation Source List Displays the Source List screen. You can switch the audio source. Displays the Folders screen. Displays the folder list where you can select the video you want to play from the Folders folder. For the selection method, refer to Selecting videos from a folder. If there is no folder, the folder selection screen is omitted and it moves to the file selection screen.
  • Page 115 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Advances to the beginning of the next video. Press and hold to fast forward. Release it to stop. Returns to the beginning of the previous video. Press and hold to fast reverse.
  • Page 116 Features Entertainment Inserting a disc into the unit 1. CD/DVD slot The shape of the CD/DVD player differs depending on the vehicle model. 1. Switch the ignition or power switch to ACC or ON. 2. Insert the disc into the slot, label side up. The auto-loading mechanism will set the disc and start to play.
  • Page 117 Features Entertainment Changing to the CD playback screen 1. Select “Entertainment” on the home screen. 2. Select “CD”. NOTE If there is currently playing content, select “Entertainment” to have the contents  displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 118 Features Entertainment NOTE This unit is compatible with CD-TEXT. When playing a CD-TEXT-compatible disc,  music information such as a song name or artist name is displayed. For MP3/WMA/AAC CDs, if music information was embedded when the music  file was created, the information is displayed. CD menu Menu Explanation...
  • Page 119 Features Entertainment Example of use (When searching for a song from the top level of an MP3/WMA/AAC CD) 1. Select “Folders” and display the folder/file list at the top level. 2. When selecting the folder, folders/file lists in the folder are displayed. 3.
  • Page 120 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Plays the tracks in the currently selected folder or CD in ran- dom order. (MP3/WMA/AAC CD) Plays all the tracks in the folder in random order. Displays that random playback is cancelled.
  • Page 121 Features Entertainment Music information displayed during CD playback When connecting a CD/DVD player to this unit and the audio is played, the unit searches the database stored in the vehicle for the album name, artist name, genre, title, and album art, and if there is a match in the vehicle's database compilation to the music being played, each type of music information is automatically added (for MP3/WMA/AAC CDs, only album art).
  • Page 122 Features Entertainment Ejecting a disc 1. Press the button. 1. CD/DVD eject button 2. Remove the disc by grasping its edge. 2-88...
  • Page 123 Features Entertainment Inserting a DVD into the unit 1. CD/DVD slot The shape of the CD/DVD player differs depending on the vehicle model. 1. Switch the ignition or power switch to ACC or ON. 2. Insert the DVD into the slot, label side up. The auto-loading mechanism will set the disc and the DVD playback screen is displayed.
  • Page 124 Features Entertainment Changing to the DVD playback screen 1. Select “Entertainment” on the home screen. 2. Select “DVD”. NOTE If there is currently playing content, select “Entertainment” to have the contents  displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 125 Features Entertainment If the mode is switched to DVD mode once the DVD playback has stopped, the  playback restarts without displaying the DVD menu screen. If you switch to another type of audio while a DVD is playing, the DVD playback ...
  • Page 126 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Advances to the beginning of the next video. Press and hold to fast forward. Release it to stop. Returns to the beginning of the previous video. Press and hold to fast reverse.
  • Page 127 Features Entertainment Menu Explanation Changes the subtitle settings. Subtitles You can select the type of subtitles or turn them off. Changes the audio settings. Audio You can select the type of audio. (DVD VR) Duplex Audio Switches between Primary Audio/Supplementary Audio. (DVD Video) Angle Changes the camera angle.
  • Page 128 Features Entertainment 2. Input the new PIN code. 3. Select Changing the parental lock level 1. Select “Parental Lock Level”. 2. Input the PIN code. 2-94...
  • Page 129 Features Entertainment 3. Select 4. Select your desired restriction level from “Off”, or from “8 (Restriction level: Low)” to “1 (Restriction level: High)”. Changing the PIN code 1. Select “Change PIN Code”. 2. Input the current PIN code. 2-95...
  • Page 130 Features Entertainment 3. Select 4. Input the new PIN code. 5. Select Resetting the PIN code If you forgot the programmed PIN code, you can reset it using the following procedure. 2-96...
  • Page 131 Features Entertainment 1. Select “Change PIN Code”. 2. Select 10 times while nothing is input. Playing a locked DVD If you want to play a DVD which has been locked by the parental lock function, it can be unlocked by inputting the PIN code. 1.
  • Page 132 Features Entertainment 3. Select Ejecting a DVD 1. Press the button. 1. CD/DVD eject button 2. Remove the DVD by grasping its edge. 2-98...
  • Page 133 Features Communication Communication By connecting your mobile device, such as a Smartphone, to Mazda Connect via ® Bluetooth , you can perform hands-free calling and short message functions. 2-99...
  • Page 134: Bluetooth Handsfree

     ® Some Bluetooth mobile devices are not compatible with the vehicle. Consult an  expert repairer (we recommend an Authorised Mazda Repairer), Mazda's call ® centre or Web support centre for information regarding Bluetooth mobile device compatibility: Website: https://connect.mazda.com/en/ ...
  • Page 135 Features Communication Component Parts 1. Centre display 2. Volume adjustment button 3. Talk/pick-up button 4. Hang-up button 5. Microphone 6. Volume knob The display and the shape of each switch may differ depending on the vehicle model. Volume adjustment button Adjusts the voice guidance and conversation volume.
  • Page 136 Mazda Connect volume knob. ▼ Making a Call For Mazda Connect, making calls is possible using any of the following six methods: Favourites ...
  • Page 137 Features Communication 2. Select “Favourites”. 3. Select the contact information you want to make a call from the displayed Favourites list. 4. Select the telephone number and make the call. 2-103...
  • Page 138 Features Communication Making a call using the call history (outgoing call history, incoming call history) Operation using voice Makes a call to the last person called (latest person on outgoing call history) from the mobile phone/vehicle. 1. Press the on the audio remote control switch. 2.
  • Page 139 Features Communication Making a call using the contacts (phonebook) Operation using voice Telephone calls can be made by saying the contact name in the downloaded phonebook. 1. Press the on the audio remote control switch. 2. Say: “Call {Contact Name} at {Number Type}” For the {Contact Name}, say the name of the person registered in the phonebook.
  • Page 140 Features Communication 3. Select the contact you want to call from the displayed contact list and make the call. 4. Select the phone number to make the call. Input the telephone number and make the call NOTE Practice this while parked until you are confident you can do it while driving in a non-taxing road situation.
  • Page 141 Features Communication Centre Display Operation 1. Select “Communication” on the home screen. 2. Select “Dial Pad”. 3. Input the telephone number using the dial pad. 4. Select to make a call. NOTE Select to delete the previous input number.  Press and hold to delete all input numbers.
  • Page 142 Communication CAUTION Though the system can be set to not call 911, doing so will defeat the purpose of the system. Mazda recommends that the Automatic 911 dialing system remain activated. NOTE Automatic 911 dialing is a secondary function of the audio entertainment ...
  • Page 143 Features Communication ▼ Things you can do during a call The following menu is displayed on the screen during a call. The displayed menu differs depending on the use conditions. Menu Explanation Ends the call. Transfers a call from hands-free to a mobile phone. ®...
  • Page 144 Features Communication ▼ Downloading a phonebook ® The phonebook data from the Bluetooth device can be registered to the contacts ® on the unit using Bluetooth Automatic downloading When the Contacts and Call History Sync setting is on, contacts and call history are ®...
  • Page 145 Features Communication NOTE ® The phonebook download uses the Bluetooth PBAP profile.  Up to 5,000 contacts can be registered.  The phonebook, incoming/outgoing call history, and Favourite memories are  ® exclusive to each paired Bluetooth device to protect privacy. ®...
  • Page 146 Features Communication 3. Select the contact you want to register to Favourites from the displayed contact list. 4. Select “Add to Favourites”. NOTE If the lead-acid battery is disconnected, your Favourites list will not be deleted. Deleting Favourites/changing contact name of Favourites For deleting and changing contact names from your Favourites, refer to Favourites on page 1-17.
  • Page 147 Features Communication Manually downloading If the Message Sync setting is turned off, messages can be downloaded using the following procedure. 1. Select “Communication” on the home screen. 2. Select “Text Messages”. 3. When “Update List” is selected, the messages are downloaded from your ®...
  • Page 148 Replying to messages  Do the following operation while connected after pairing is completed. 1. (iPhone operation) Select the Settings menu → Bluetooth → Device “Mazda”. 2. (iPhone operation) Turn on the Display notifications item. 3. (Operation on this unit) ®...
  • Page 149 Features Communication 5. (Operation on this unit) After connecting the iPhone, “Text Messages” can be used if it can be selected. Receiving messages ® When the Text Message Notifications setting is on and your Bluetooth device receives a message, the message notification will be displayed. Refer to Communication Settings on page 2-117.
  • Page 150 Features Communication Editing preset messages 1. Select “Communication” on the home screen. 2. Select “Communication Settings”. 3. Select “Preset Text Messages”. 4. Select the preset message you want to edit from the preset message list. 2-116...
  • Page 151 Features Communication 5. When inputting the message you want to change and selecting , the message is stored as a preset message. NOTE Select to delete the previous input character. Press and hold it to delete all of  the input characters. Slide the to the left to return to the previous screen without storing the edit.
  • Page 152 Features Communication Menu Explanation ® Performs the Bluetooth device’s connection settings. Add Device Refer to Connectivity Settings on page 2-124. Add/Edit Device ® You can change the connected Bluetooth device. Edit Device Refer to Connectivity Settings on page 2-124. Incoming Call Noti- By changing the check status, you can set the notification on/off for fications when a call is received.
  • Page 153 Features Communication ® Depending on the connected Bluetooth device, it may not be possible to select “Phone”. 2-119...
  • Page 154 Features Navigation Navigation The navigation system can only be used when the SD card for the navigation system is inserted. If the SD card for the navigation system is not inserted, the compass indicating the direction in which the vehicle is moving is displayed. The compass may not indicate the correct bearing when the vehicle is stopped or travelling at a slow speed.
  • Page 155 Only items for which settings can be changed in the vehicle are displayed automatically. Consult an expert repairer (we recommend an Authorised Mazda Repairer) for details. NOTE Depending on the function, some settings linked to other functions cannot be ...
  • Page 156 Features Settings Active Driving Display  Centre Display  Instrument Cluster Display  Sound Settings Configures the in-vehicle listening experience. Audio Settings  Vehicle Notification and Warning Volume  Safety Settings Configures safety and driver assistance features. Driver Assistance System ...
  • Page 157 Features Settings Refer to Connectivity Settings on page 2-124. ® Bluetooth Settings  Smartphone Connectivity Settings  ® Bluetooth /Phone Connectivity Settings  Wi-Fi Client Settings  Wi-Fi Hotspot Settings  Wireless Charging Settings  Alexa Settings Configures the Alexa user experience. Settings ...
  • Page 158: Connectivity Settings

    Features Settings Connectivity Settings ® Connection settings can be configured for linking Bluetooth and Smartphone functions. ® ® Bluetooth Settings , Bluetooth /Phone Connectivity Settings Configures Bluetooth connectivity and related settings. Function Explanation ® ® Bluetooth Bluetooth can be enabled/disabled. Android Auto Wireless Android Auto Wireless can be enabled/disabled.
  • Page 159 ® Bluetooth device is not connected automatically after 1 or 2 minutes have passed, ® make sure that the Bluetooth setting on the device is enabled and attempt to ® reconnect the Bluetooth device from the Mazda Connect side. 2-125...
  • Page 160 Features Settings Pairing procedure 1. Select “Pair New Device”. 2. Check the content on the displayed Bluetooth Search screen and select “Continue”. ® 3. Select the name of the device you want to connect from the displayed Bluetooth device list. ®...
  • Page 161 ® 2. [Operations using the Bluetooth device] ® Select “Mazda” displayed in the search result list of the Bluetooth device and confirm the passcode or input the passcode. 3. When the pairing is successful, the Device Connected screen is displayed.
  • Page 162 Features Settings ® Connecting a different Bluetooth device ® 1. Select the name of the device you want to connect from the Bluetooth device ® list displayed on the Bluetooth Settings screen. 2. Select the connection method. Apple CarPlay: Turns on when using Apple CarPlay. When checked, the status ...
  • Page 163 Features Settings ® Disconnecting a Bluetooth device connection ® 1. Select the name of the device currently connected from the Bluetooth device list ® displayed on the Bluetooth Settings screen. 2. Select “Disconnect”. NOTE ® A connection can also be disconnected by setting the Bluetooth connection setting to OFF.
  • Page 164  ® history, and short messages of the deleted Bluetooth device are also deleted. ® If a Bluetooth device is deleted from the registration, also delete “Mazda” from  ® Bluetooth device. 2-130...
  • Page 165 Features Settings Changing the Pairing Code The Pairing Code used when pairing can be changed using the following procedure. 1. Select “Advanced Settings”. 2. Select “Vehicle Bluetooth Settings”. 3. Select “Pairing Code”. 4. Input the new Pairing Code. 2-131...
  • Page 166 Features Settings 5. Select NOTE ® The connection of already paired Bluetooth devices is unaffected even if the Pairing Code is changed. Smartphone Connectivity Settings Configures device-dependent settings including Android Auto & Apple CarPlay. Function Explanation Apple CarPlay Settings Configures Apple CarPlay settings for connected devices. Android Auto Settings Configures Android Auto settings for connected devices.
  • Page 167 Features Settings 2. Select the name of the device for which you want to change the settings from the list of currently registered iPhone. 3. Select “Device Connection Status”. 4. Select the connection method. 2-133...
  • Page 168 Features Settings Deleting the Apple CarPlay/Android Auto™ registration (Example: Deleting an iPhone registration) 1. Select “Apple CarPlay Settings”. 2. Select the name of the device you want to delete from the registration from the list of currently registered iPhone. 3. Select “Delete Device”. 2-134...
  • Page 169 Features Settings 4. Select “Delete” on the Apple CarPlay Device Deletion screen. Wi-Fi Hotspot Settings Sets up a Wi-Fi hotspot. Function Wi-Fi Hotspot Enables Wi-Fi connectivity. Requires activation via the MyMazda smartphone app. SSID Changes the Wi-Fi network name (SSID). Wi-Fi Password Changes the Wi-Fi password.
  • Page 170 MEMO 2-136...
  • Page 171 Convenience Apple CarPlay......3-2 Connected Service (If Apple CarPlay......3-2 applicable)......3-14 Connected Service Overview......3-14 Android Auto™......3-8 Android Auto™...... 3-8...
  • Page 172: Convenience

    NOTE Before use, carefully read the user instructions for the iPhone.  Do not use the Mazda Connect for a long time with the engine, EV system or  Hybrid system stopped. Otherwise, the lead-acid battery power could be depleted.
  • Page 173 Convenience Apple CarPlay Connecting an iPhone (USB connection) Insert an Apple-genuine connector cord into the USB port and connect the iPhone. Insert or pull out the plug with the plug perpendicular to the USB port. 1. Located on centre console 2.
  • Page 174 Convenience Apple CarPlay (Wireless connection) Wireless access to Apple CarPlay is available by connecting your iPhone with Mazda ® Connect using Bluetooth and Wi-Fi™. NOTE There is no difference in the functions of Apple CarPlay when using the wireless ...
  • Page 175 Convenience Apple CarPlay Displaying the Apple CarPlay screen is displayed on the Mazda Connect home screen while Apple CarPlay is connected or press and hold the Home button. When the is displayed, sliding the toward the or holding down the Home button displays the Apple CarPlay screen.
  • Page 176 Activates the Apple CarPlay application. Available CarPlay ap- Refer to the help information available with each application for the plications method of using each application. Returns to the Mazda Connect screen. Displays the Apple CarPlay map and now playing screen.
  • Page 177 To display the MAP screen commander switch to return to the Apple CarPlay map screen. 1 The voice recognition function of Mazda Connect cannot be used while Apple CarPlay is connected. Ending Apple CarPlay To end Apple CarPlay mode, disconnect the connector cord from the USB port or disconnect the iPhone from the connector cord.
  • Page 178: Android Auto

    Android Auto™ application from the Google Play™ on your Android™ Smartphone. Before use, carefully read the user instructions for the Android™ Smartphone.  Do not use the Mazda Connect for a long time with the engine, EV system or  Hybrid system stopped. Otherwise, the lead-acid battery power could be depleted.
  • Page 179 Refer to Connectivity Settings on page 2-124. (Wireless connection) Wireless access to Android Auto™ is available by connecting your Android™ ® Smartphones with Mazda Connect using Bluetooth and Wi-Fi™. NOTE There is no difference in the functions of Android Auto™ when using the wireless ...
  • Page 180 Convenience Android Auto™ Connecting Android Auto™ for the first time When connecting Android Auto™ for the first time, a confirmation screen concerning the Android Auto™ activation is displayed. Type A Always Enable: Enables Android Auto™ each time without a confirmation. Never Enable: Disables the currently connected device hereafter.
  • Page 181 Convenience Android Auto™ Displaying the Android Auto™ screen is displayed on the Mazda Connect home screen while Android Auto™ is connected. When the is displayed, sliding the toward the or holding down the Home button displays the Android Auto™ screen.
  • Page 182 You can display the Android Auto™ home screen by pressing the on the commander switch while any Android Auto™ screen is displayed. To move from the Mazda Connect screen to the Android Auto™ screen, press and hold the on the commander switch.
  • Page 183 Press and hold on the commander switch. nect screen 1 The voice recognition function of Mazda Connect cannot be used while Android Auto™ is connected. Ending Android Auto™ To end Android Auto™, disconnect the connector cord from the USB port or disconnect the Android™...
  • Page 184: Connected Service Overview

    Please refer to connected services terms and privacy policy available on the Mazda Canada website for more details. Connected Services owner’s manual: https://www.mazda.ca/en/digital-owners-manual/2021/connected-services/...
  • Page 185 (U.S.A. and Canada) Privacy Policy Mazda maintains a Privacy Statement which describes how we collect, use, share, store and secure data from your vehicle equipped with connected services. We provide you with connected services by collecting and using your personal information and vehicle location, health and driving data.
  • Page 186 MEMO 3-16...
  • Page 187: Trouble

    Trouble Troubleshooting......4-2 Troubleshooting.....4-2...
  • Page 188: Troubleshooting

    A USB hub is being used. hub. No music playback. A USB device formatted by a file Connect a USB device formatted system incompatible with Mazda by FAT16 and FAT32. Connect is connected. This unit cannot display or play files with a folder hierarchy deep- The folder hierarchy is deeper A music file cannot be found.
  • Page 189 Trouble Troubleshooting Symptom Cause Solution method The Device Connection Status of Set the Device Connection Status the connected iPhone has been to “Always Enable” or “Enable set to “Never Enabled”. Once”. If Apple CarPlay is already the error message, “Unable to activated using another iPhone, connect to Apple CarPlay.”...
  • Page 190 A poor connection or malfunc- Voice recognition is poor or in-  tion with the microphone may correct. ― have occurred. Consult an expert Voice recognition responds  repairer (we recommend an Au- slowly or it does not work. thorised Mazda Repairer).
  • Page 191 Trouble Troubleshooting Symptom Cause Solution method Check the volume of the audio on the device connected via There is a difference in the audio ― ® ® Bluetooth . The volume on some volume between Bluetooth devices connected via Blue- dio and Android Auto™.
  • Page 192 U.S.A.  Phone: 800-430-0153 (Toll-free) Canada  Phone: 800-430-0153 (Toll-free) Mexico  Centre of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Australia  New Zealand  Germany  Phone: 0800 4263 738 (8:00―18:00 Central European Time) Europe (Except Germany) ...
  • Page 193  manual. Symptom Cause Solution method Refer to the website to check ® whether or not your Bluetooth device is compatible with Mazda Connect. Make sure that Blue- ® tooth and Find Mode ® turned on in the Bluetooth devi- ce’s settings.
  • Page 194 Troubleshooting Symptom Cause Solution method Perform pairing using the follow- ing procedure: ® 1. Delete the target Bluetooth device on the Mazda Con- nect. 2. Delete “Mazda” from the ® Bluetooth search screen of The programmed pairing infor- ® the Bluetooth device.
  • Page 195: Voice Recognition Related Problems

    There is a malfunction in the mi- have occurred. Consult an expert crophone. repairer (we recommend an Au- thorised Mazda Repairer). When a voice command is made The recognition accuracy im- The Guidance Volume setting during voice guidance, the voice proves by setting the Guidance value is too high.
  • Page 196: Call Related Problems

    Communication tions” setting on. Settings is off. Problems related to messages Symptom Cause Solution method Downloading to Mazda Connect Set the permissions to allow is not being permitted from the ® Contacts cannot be displayed. downloads from the Bluetooth ®...
  • Page 197: Other Problems

    Bluetooth device. Hybrid system is started. Press and hold the volume knob The Mazda Connect screen does The Mazda Connect power is on the commander switch to turn not display. turned off. on the Mazda Connect power.
  • Page 198 MEMO 4-12...
  • Page 199: Index

    Index...
  • Page 200 CD........... 2-82 SiriusXM Travel Link®.... 2-16 Commander Switch Operation..1-7 Vehicle Status Monitor..2-18 Communication......2-99 Bluetooth® Hands-Free..2-100 Communication Settings..2-117 Mazda Connect Basic Connected Service....3-14 Operations......... 1-6 Audio remote control switch operation......1-10 Drive Efficiency Monitor.....2-12 Commander Switch DVD.........2-89...
  • Page 201 USB1 Audio/USB2 Audio..2-69 DAB........2-54 USB1 Video/USB2 Video...2-77 FM........2-36 SiriusXM®......2-44 Vehicle Status Monitor....2-18 Voice Recognition Function Settings........2-121 Operation using voice recognition Connectivity Settings..2-124 function....... 1-13 SiriusXM®......... 2-44 SiriusXM Travel Link®.... 2-16 What is Mazda Connect ?....1-2 Touch Panel Operation....1-22...

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