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Huawei SmartGuard-63A-S0 Manual
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SmartGuard
Alarm Reference
Issue
01
Date
2023-09-14
HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.

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Summary of Contents for Huawei SmartGuard-63A-S0

  • Page 1 SmartGuard Alarm Reference Issue Date 2023-09-14 HUAWEI DIGITAL POWER TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei Digital Power Technologies Co., Ltd. and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
  • Page 3: About This Document

    Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results. NOTICE is used to address practices not related to personal injury. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 4: Change History

    This issue is the first official release. Moved the Common alarms and troubleshooting measures in the user manual of the following product to this document: ● SmartGuard-63A-S0 ● SmartGuard-63A-AUS0 Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 5: Table Of Contents

    2.7 4207 Abnormal Grounding..............................7 2.8 4208 Grid Overvoltage................................8 2.9 4209 Bypass Switch Turned On............................8 2.10 4211 BackupBox Overload..............................9 2.11 4212 Communication Failure............................9 2.12 2082 Grid-tied/Off-grid Controller Abnormal......................10 Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 6: Description Of Alarm Reference Items

    Indicates the software version where the alarm is generated. Since Possible Indicates the possible cause of the alarm, including the cause Cause ID and cause description. Suggestion Indicates the procedure for handling the alarm. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 7: Alarms

    You are advised to check all other cables of the SmartGuard. If any cable connection is abnormal, correct it. Power on the SmartGuard. If the fault persists 5 minutes after the device restarts, contact your vendor or technical support. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 8: On-/Off-Grid Switching Signal Abnormal

    Alarm Name Alarm Severity 4203 Incorrect Connection of Warning Live and Neutral Wires Possible Cause Cause ID Possible Cause The live and neutral wires of mains power are incorrectly connected. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 9: 4204 Device Fault

    ● 9: Temperature detection of the N- PE relay failed. ● 10: Compartment temperature detection failed. ● A major fault has occurred on the internal circuit of the device. ● The primary controller failed. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 10 1. Power off the SmartGuard for 5 minutes. 2. Power on the SmartGuard. If the fault persists 5 minutes after the device restarts, contact your vendor or technical support. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 11: 4205 Update Failure Or Version Mismatch

    Alarm Attribute Alarm ID Alarm Name Alarm Severity 4206 Overtemperature Minor Possible Cause Cause ID Possible Cause Overtemperature occurs on the magnetic latching relay. Overtemperature occurs on the N-PE relay. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 12: 4207 Abnormal Grounding

    If yes, rectify the fault. Power on the SmartGuard. If the fault persists after the device restarts for 5 minutes, contact your vendor or technical support. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 13: 4208 Grid Overvoltage

    Bypass Switch Turned On Major Possible Cause Cause ID Possible Cause ● The bypass switch is on. ● The bypass switch is short-circuited on both sides due to abnormal cable connections. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 14: 4211 Backupbox Overload

    2.11 4212 Communication Failure Alarm Attribute Alarm ID Alarm Name Alarm Severity 4212 Communication Failure Major Possible Cause Cause ID Possible Cause The communication between the SmartGuard and the EMMA is abnormal. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 15: 2082 Grid-Tied/Off-Grid Controller Abnormal

    Grid-tied/Off-grid Major Controller Abnormal Possible Cause Cause ID Possible Cause The communication between the inverter and the grid-tied/off-grid controller is abnormal. The circuit of the grid-tied/off-grid controller is faulty. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.
  • Page 16 If not, connect the power cable properly. 3. Power on the SmartGuard. If the fault persists 5 minutes after the device restarts, contact your vendor or technical support. Issue 01 (2023-09-14) Copyright © Huawei Digital Power Technologies Co., Ltd.

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