Yealink SIP-T31P Quick Reference Manual

Yealink SIP-T31P and T31G
Quick Reference Guide
PLACE CALLS
Using the handset
Dial the number you wish to call, then pick up the handset.
Note: You can also pick up the handset before dialing. However, the system completes the call after a
slight pause in entering digits on the dialpad.
Using the speakerphone
With the handset in the cradle, dial the number, then press  or
the Send soft key.
ANSWER CALLS
Using the handset
When a call comes in, pick up the handset.
Using the speakerphone
When a call comes in, press , the blinking line key, or
the Answer soft key.
Answer a second call
When a second call comes in, press the
Answer soft key or the blinking line key.
The active call automatically goes on hold.
HOLD AND RESUME CALLS
Place a call on hold
Press the Hold soft key during an active call. The controlling line key blinks.
Resume a held call
Press the blinking line key or the Resume soft key.
Note: You may need to press  or  on the navigation dial to select the desired call to see the Resume soft
key.
For full user guides and video tutorials, visit Help.ENA.com and select UCaaS (formerly ENA SmartVoice).
PHONE LAYOUT
Line keys
Line keys programmed to an extension
control inbound and outbound calls, as
well as indicate the status of the call
being managed.
Blinking green = incoming call or call
•
on hold
Solid green = active call
•
Line keys not programmed to an
extension may be configured as speed
dials, monitored extensions, etc.
Soft keys
Soft keys display at the bottom of your
screen, and their functions change based
on your current activity.
Monitoring your soft keys greatly benefits
your phone usage. In nearly all cases, the
next action in your call sequence will be
displayed as a soft key.
Buttons
Physical buttons always perform their
labeled function.