Related Manuals for Mitel RFP 44
Summary of Contents for Mitel RFP 44
- Page 1 Mitel SIP-DECT Multi-Cell for MiVoice Connect PLANNING AND INSTALLATION GUIDE Release 19.2...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
ABBREVIATIONS ..............................6 RELATED DOCUMENTATION ..........................7 INTRODUCTION – SYSTEM OVERVIEW ..............8 HARDWARE SETUP ............................. 8 COMPONENTS OF MITEL SIP-DECT MULTI-CELLSYSTEM ..................8 Mitel 600 DECT HANDSETS ............................8 RFP 4x BASE STATION ............................... 9 WIRELESS BANDS ............................... 9 FEATURES AND LIMITATIONS .................. - Page 4 Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect PREPARING A DRAFT INSTALLATION LAYOUT ....................17 ORDERING EQUIPMENT ........................... 18 MAKE HANDSET READY .................... 18 INSPECT PACKAGE CONTENTS .......................... 18 CONTENTS ............................... 18 BEFORE USING THE PHONE ..........................18 OPEN BACK COVER ..............................
- Page 5 Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide CONFIGURING BASE STATIONS ......................... 30 Creating a New Base Station ..........................30 Base Station Startup Configuration ........................31 CONFIGURING SIP SETTINGS ..........................33 CONFIGURING USERS ............................34 CONNECTING DECT PHONE TO BASE STATION ....................35 UPDATE FIRMWARE ....................
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Page 6: About This Document
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect ABOUT THIS DOCUMENT This document describes the configuration, customization, management, operation, maintenance and troubleshooting of the Mitel SIP-DECT Multi-Cell for MiVoice Connect. AUDIENCE This guide is intended for the following technical audiences: •... -
Page 7: Related Documentation
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide PCMU: mu-law Pulse Code Modulation PoE: Power over Ethernet Radio Frequency Radio Fixed Parts RPORT: Response Port (Refer to RFC3581 for details) RSSI Received Signal Strength Indicator RTP: Real-time Transport Protocol... -
Page 8: Introduction - System Overview
Mitel SIP-DECT Multi-Cell for MiVoice Connect INTRODUCTION – SYSTEM OVERVIEW The Mitel RFP 4x (RFP 44, RFP 45, RFP 47 and RFP 48) SIP-DECT Multi-Cell system is a VoIP solution that supports DECT phones (Mitel 612/622/632 DECT phones). HARDWARE SETUP The base-stations are mounted on walls or desks. -
Page 9: Rfp 4X Base Station
RFP 4x BASE STATION The Base Station (RFP 44, RFP 45, RFP 47 and RFP 48) converts IP protocol to DECT protocol and transmits the traffic to and from the wireless handsets over a channel. -
Page 10: Features And Limitations
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect FEATURES AND LIMITATIONS The following table lists supported features, features with limitations for the DECT 600 phones on MiVoice Connect. FEATURE STATUS NOTES Basic Call Supported Making and receiving a call... -
Page 11: Planning
17 • ORDERING EQUIPMENT on page 18 PLANNING OVERVIEW This overview lists planning steps to complete before installing your Mitel SIP-DECT Multi-Cell system. 1. Understand system components and limitations (described in INTRODUCTION – SYSTEM OVERVIEW on page 8). -
Page 12: Understanding Networking And Power Requirements
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect UNDERSTANDING NETWORKING AND POWER REQUIREMENTS This topic contains information about network and power requirements and recommendations. NETWORKING REQUIREMENTS AND RECOMMENDATIONS The following are networking requirements and recommendations: • Assign an IP address (DHCP or static) for each base (required). - Page 13 Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide The DECT base stations are synchronized over the air interface. The first DECT base station to complete startup transmits a signal on the air for the other DECT base stations to synchronize from. If a DECT base station gets in sync, it transmits a signal on the air and becomes the sync source for the next DECT base station.
- Page 14 Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect The sync-over-air solution is very reliable because all existing redundant paths are used for synchronization. Thus, hardware tolerances have only very little influence. No DECT base station has a key position. Only unfavorable setups without redundant synchronization paths can cause problems.
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Page 15: Gathering Site Requirements And Information
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide If a preferred DECT base station was determined in stage 0, this one becomes the synchronization source for the subsequent DECT base stations. Otherwise the first DECT base station that sends a startup message becomes the synchronization source for the subsequent DECT base stations. -
Page 16: Identify Interference Sources
A powered-on base station that is otherwise in a factory default state. Make a note of the MAC address of the Mitel RFP 4X base station (located at the bottom panel). (The Ethernet cable does not need to be plugged in at this stage because the site survey focuses on the received signal strength between the base station and handset.) -
Page 17: Position And Power Up The Base
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide • A fully charged handset POSITION AND POWER UP THE BASE For this procedure you will need to power the base station during the site survey. It is not necessary to provide a live network connection at this time, but keep in mind that the identified final location of the base station will need a live Ethernet cable connection and power source. -
Page 18: Ordering Equipment
The recommended procedure to use for inspection is as follows: 1. Examine all relevant components for damage. 2. If damage is detected, make a “defective on arrival – DOA” report to Mitel Customer Service. The Mitel Customer Service representative will initiate the necessary procedure to process the return. -
Page 19: Record Handset Serial Number (Ipei Number)
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide 1. Press down the back cover and slide it towards the bottom of the handset. 2. Remove back cover from handset. RECORD HANDSET SERIAL NUMBER (IPEI NUMBER) The International Portable Equipment Identity (IPEI) of each handset is printed either on a label located behind the battery or on the packaging label. -
Page 20: Charge The Battery
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect 2. Never replace the battery in potentially explosive environments, for example close to flammable liquids or gases. 3. ONLY use approved batteries and chargers from the vendor or operator. 4. Do not disassemble, customize, or short circuit the battery. -
Page 21: Base Station Mechanics
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide BASE STATION MECHANICS The base station front panel has an LED indicator that signals the different functional states of the base unit and occasionally of the overall network. The indicator is off when the base unit is not powered. -
Page 22: Base Station - Reset Feature
To enable users to use the DECT 612 phone in MiVoice Connect, you must first add the users to the system so that handsets can be assigned to the users. You can add users through the Mitel Connect Director Portal. See the Configuring Users section of MiVoice Connect System Administration Guide to add users. -
Page 23: Creating Sip Profiles
2. Navigate to Administration > Telephones > SIP Profiles. 3. Click New, and then enter the following information: • Enter MITELDECT in Name and MITEL SIP-DECT* in User Agent to indicate that this profile is used with the Multi-Cell DECT system. •... -
Page 24: Configuring Switches
Mitel SIP-DECT Multi-Cell for MiVoice Connect CONFIGURING SWITCHES Switch configuration is required on the Mitel system to work with the Mitel SIP- DECT Depending on the switch type, Mitel Voice Switches, and Virtual Phone Switches support variable numbers of SIP Proxies and IP Phones, and can be verified on the Switch page of Mitel Connect Director. -
Page 25: Configuring Ip Phone Address Map
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide If the Mitel Switch that you have selected has “built-in” capacity for IP phones and SIP trunks, you can also remove 5 ports from the total number available to provide the “100 SIP Proxy” configuration necessary. Every 5 ports you remove from the total available will result in “100 SIP Proxy”... -
Page 26: Configuring Site Settings
2. Navigate to Administration > System > Sites. 3. Select the name of the Site in which SIP Proxies will be assigned. 4. In the General Tab, set Proxy switch 1: Select the Mitel switch configured with SIP Proxies for the Site. -
Page 27: Setting Up Conferencing For Sip-Dect Multi-Cell System On Mivoice Connect
To set up conferencing: 1. Log in to the Mitel Connect Director GUI navigate to Administration > Users > New > General and create a user with a unique extension that is not used on the system, set a username and SIP password. - Page 28 Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect • Navigate to DECT Phones > Overview • Select all your users, click Configure > Conference tab and set the Server type to Integrated mode. • Navigate to DECT Phones > Users...
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Page 29: Configuring System Settings
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide • Select all your users, click Configure > Conference tab and set the Server type to Integrated mode. • Navigate Conference Rooms and click Create and provide a Conference ID. Add details of the user created in step 1 in Director and set port to 4060. -
Page 30: Configuring Base Stations
DECT authentication code: Define as template for the subscription of new DECT phones. Voice mail number: Your system voicemail number. A Mitel 600 phone will then offer the voice box in the Handset menu. CONFIGURING BASE STATIONS Creating a New Base Station To create base stations (formerly referred to as Radio Fixed Parts): 1. -
Page 31: Base Station Startup Configuration
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide The base station configuration requires: • Base station MAC address • Name for example, location • Site (default: 1) • DECT active • DECT cluster (default: 1) The Status for each DECT base station is shown in the Base Stations section. - Page 32 Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect 6. Enter the configuration parameters for the RFP and click OK when all configuration parameters are entered. 7. Click Send Configuration to apply the configuration to the DECT base station. This would start up OMM on RFP.
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Page 33: Configuring Sip Settings
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide CONFIGURING SIP SETTINGS Configure the SIP connection to the call server that the OMM must connect to in the OMM System > SIP menu. To configure SIP settings: 1. Log into the OMM. -
Page 34: Configuring Users
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect CONFIGURING USERS To add a new user: 1. Log into the OMM 2. Click SIP Users/Devices > Create a new SIP User/Device. 3. Select the Advanced checkbox in the top bar. -
Page 35: Connecting Dect Phone To Base Station
SIP-DECT OM System Manual, Administration Guide, Release 8.1. 1. To subscribe new Mitel 600 DECT phones, open the DECT phone System > Subscriptions menu. 2. Select New system and enter the Authentication code provided in your System Settings (for example, 123456). -
Page 36: Diagnostics And Troubleshooting
Planning and Installation Guide Mitel SIP-DECT Multi-Cell for MiVoice Connect DIAGNOSTICS AND TROUBLESHOOTING This section covers the following topics related to diagnostic tools and troubleshooting: • TROUBLESHOOTING TIPS on page 36 • HOME/STATUS PAGE on page 36 TROUBLESHOOTING TIPS See the Maintenance section of the SIP-DECT OM System Manual, Administration Guide, Release 8.1... -
Page 37: Limitations
Mitel SIP-DECT Multi-Cell for MiVoice Connect Planning and Installation Guide LIMITATIONS For the Multi-Cell DECT system for MiVoice Connect, it is recommended to use: • UDP as the SIP Transport protocol while configuring SIP settings in the OMM (OpenMobility Manager) UI under System > SIP.
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