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While we have designed Nova to be easy-to-use
and care for, from time to time an issue may
come up. Here are a few troubleshooting ideas
to help resolve your issue.
A tip we recommend before you start to
troubleshoot is charging and turning on your
hearing aids.
For the guidance video, you can find it at
www.youtube.com/@linnero cial or scan below
QR code.
lf you're not able to resolve your
issue, contact our customer
support team. We're here to help.
YouTube：@linnero cial
Guidance video
OTC OTE Hearing Aids
V1.0 Mar 12th, 2024
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Related Manuals for Linner nova
Summary of Contents for Linner nova
- Page 1 We're here to help. While we have designed Nova to be easy-to-use and care for, from time to time an issue may come up. Here are a few troubleshooting ideas to help resolve your issue.
- Page 2 Charging The charging case fails to charge via a charging cable. Check the charging cable and adapter. Make sure the charging cable and adapter is plugged in correctly. Check the LED indicator. During charging, the LED will breath and indicate the current battery status.
- Page 3 Sound Whistling/squealing sound after putting on hearing aids. The sound from the speaker can be re-amplified by the microphone, resulting in whis- tling/squealing sound, it is normal to occur in the below situations. 1. Hearing aids are not worn properly. 2.
- Page 4 The focus mode can filter out the sound from the side and back e ciently, enable/disable it on the device or in the App. Switch the mode. You can switch to different modes in the LINNER HA App: Dialogue: Suitable for 1 on 1 talk or quiet environment.
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Page 5: Sound Is Distorted
You can tune the tone in the app to match your hearing situation. Hearing aids effective voice pick-up range. The effecive voice pick-up range usually 10ft, if you need to hear sound from a distance, you can use LINNER Connect. - Page 6 Wearing Comfort and stability. Choose suitable ear tips and ear fins. LINNER Mars provides 7 sizes ear tips and 4 sizes ear fins, choose a suitable combination that can provide better comfort and stability. Wear properly. Wear hearing aids as shown above, make sure the hearing aids fit the shape of your ear.
- Page 7 Bluetooth Pairing Permission Authorization Linner Mars White Can’t connect to Bluetooth. Enter pairing mode Make sure the hearing aids are not paired with other Bluetooth device.The LED flashes white and orange during pairing. Manual pairing Place both hearing aids back into the charging case,...
- Page 8 Only one side connects to the Bluetooth. If only one unit can be connected to the phone, follow the below steps. 1. Place both hearing aids in the charging case. 2. Hold and press the reset button on the charging case for 5 seconds.
- Page 9 LINNER Mars can only pair either phone or LINNER Connect at one time; Check the pairing status When the pairing is completed, the LED on hearing aids will turn off, the LED on the LINNER Connect will turn solid on.
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