Table of Contents
Related Manuals for Qsan XN8012S
Summary of Contents for Qsan XN8012S
- Page 1 XN8012S Hardware Owner’s Manual QSAN Technology, Inc. www.qsan.com © Copyright 2021 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc.
- Page 2 Edition 1.2 (May 2021) This edition applies to QSAN XCubeNAS XN8012S NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.
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Page 3: Notices
Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation. - Page 4 BSMI Statement VCCI Statement VCCI-A KCC Statement (This equipment has approved for EMC on purpose of business use and there is possible for radio interference for home use.) © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 5: Safety Warnings
Safety Warnings The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~ 103.99°F). Please make sure the environment is well-ventilated. The power cord and devices connected to the XCubeNAS must provide a correct supply voltage (100-127V~/ 10A, 50-60Hz. 200-240V~/ 5A, 50-60Hz). Do not place the XCubeNAS in direct sunlight or near chemicals. - Page 6 QSAN provides a limited warranty for QSAN-branded hardware products: System hardware and peripheral product (s): 3 years limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official website: https://www.qsan.com/en/warranty.php © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 7: Table Of Contents
Discover and Install QSM ......................37 Restart/Shutdown/Logout QSM ....................40 Reset to Default ........................42 LED Indicator Table ........................... 45 7.1. XN8012S LED Indicator Table ......................45 7.2. Host Card LED Indicator Table ..................... 48 Buzzer Indicator Table ........................49 Deployment Topology ........................50 9.1. - Page 8 Support and Other Resources ....................58 11.1. Getting Technical Support ......................58 11.2. Documentation Feedback ......................59 Appendix ............................60 End-User License Agreement (EULA) ....................60 Expansion Enclosure List ........................63 © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 9 Contents...
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Page 11: Preface
Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN8012S system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with servers and computer networks, network administration, storage system installation and configuration, network attached storage management and relevant protocols. -
Page 12: Technical Support
Technical Support Do you have any questions or need help troubleshooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. Via the Web: http://www.qsan.com/en/contact_support.php Via Telephone: +886-2-7720-2118 extension 136 (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) ... -
Page 13: Conventions
Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including menus, Bold menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided by the <Italic>... -
Page 14: Overview
SMB and enterprise applications for enterprise and SMB users. Before setting up your new XN8012S, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully. -
Page 15: Xn8012S Product Overview
1.2. XN8012S Product Overview QSAN XN8012S is a powerful NAS system, composed of the system hardware and the QSM operating system, designed for both enterprise and SMB users. The system hardware is a modular design and FRU (field replacement unit) optimized, features the Intel enterprise level Xeon CPU and up to 64GB of DDR4 ECC RAM. - Page 16 Note: Model specifications are subject to change without notice. Please refer to http://www.qsan.com for the latest information. LFF : Large Form Factor / 3.5” disk drive Slot 2 only provides 20Gb bandwidth © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 17: Hardware Overview
This chapter outlines the key hardware components of the XN8012S system. After reading this chapter, you will have a basic understanding of each XN8012S hardware component and give you the ability to be able to successfully configure and operate your XN8012S system. Following is the key components of XN8012S: ... - Page 18 Unique Identifier (UID) Button/LED Indicator System Access LED Indicator Front System Status LED Indicator USB 2.0 Port Disk Drive Power LED Indicator Disk Drive Status LED Indicator Power Supply Unit 1 Back Fan Module 1 © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 19 Controller Module Power Supply Unit 2 Fan Module 2 Additional Host Card Expansion Slot Controller Status LED Master/Slave LED Unique Identifier (UID) LED Indicator Mute Button System Reset Button Controller Console Port (3.5mm jack to RS232) Service Port Gigabit LAN Port USB 3.0 Port 10GbE Port...
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Page 20: System Disk Drive Numbering
2.2. System Disk Drive Numbering Figures below illustrate XN8012S system disk drive numbering. You can find a disk drive numbering sticker on the top cover of the system chassis. 2.3. Disk Drive Form Factors QSAN has tested and approved the popular SAS HDDs, SATA HDDs and SSDs models available on... -
Page 21: Install The System Hardware
Install the System Hardware This chapter will show you the procedure of XN8012S hardware installation and initial configuration. 3.1. Install the Disk Drive in the Tray 3.1.1. Tools and Parts for Drive Installation A screwdriver (Phillips #1). At least one 3.5” or 2.5” SAS/SATA drive (please visit www.qsan.com for compatible drive models). - Page 22 Push the release button from right to left to open the carrier handle. Hold the carrier handle and pull out the disk drive tray, repeat the steps above to remove other disk drive trays. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 23 Install a 3.5’’ HDD into an LFF tray. Place the drive on the tray. Secure the drive from the four spots indicate below with four #6-32 screws provided in the accessory box. Install a 2.5’’ SSD into an LFF tray. Place the drive in the blue area (shown below) of the tray.
- Page 24 Push the disk drive lock from right to left to lock the drive tray. TIP: Make sure the tray is pushed in all the way, otherwise the drive might not function properly. Repeat the steps above to install all prepared drives. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 25: Upgrade Memory
NAS. XN8012S is installed with two 4GB ECC DDR4 memory module by default. If you want to install, check, or remove a memory module on your XCubeNAS, please follow the steps as illustrated below: Shutdown your XCubeNAS and disconnect power, network cable(s) or any other device/cable that is attached to your system to prevent any possible damages. - Page 26 Align the controller with the chassis, then gently push the controller all the way to the back. Push back and release lever then fasten the screws on the back of the XCubeNAS. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 27 Total Memory Slot #1 Slot #2 Slot #3 Slot #4 8GB (Default) 16GB 16GB 32GB 32GB 16GB 16GB 64GB 16GB 16GB 16GB 16GB CAUTION: To ensure the system stability, you MUST install genuine QSAN memory modules for system memory size expansion.
- Page 28 If you want to purchase the optional memory, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended memory module from the QSAN official website: https://www.qsan.com/en/download.php © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 29: Install The Optional Host Card
3.3. Install the Optional Host Card Your XCubeNAS XN8012S comes with two on-board 10GbE ports and one on-board 1GbE port on the controller, with two additional host card expansion slots. If you would like to expand the number of host ports, you can purchase QSAN’s optional host cards including 10GbE via SFP+, 10GBASE-T, or 1GBASE-T host cards. - Page 30 Align the host card to the slot, then gently push all the way into the controller cage until you hear a “click” sound. Make sure the host card connector is well connected to the controller module. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 31 Push back and release lever then fasten the screws on the back of the XCubeNAS. INFORMATION: If you want to purchase the optional adapter card, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended adapter cards from the QSAN website: https://www.qsan.com/en/download.php...
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Page 32: Replace System Fan
3. Prepare a new fan module, and push it back to the slot until you hear a ‘click’ sound. Please make sure that the direction of the fan module is correctly installed, to prevent any potential damage caused by improper installation. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved. -
Page 33: Replace Malfunctioning Psu
3.6. Replace System Controller If the system failed to function, please contact QSAN support for further examination. If you need to replace the system controller, please see the instructions below: CAUTION: 1. The controller module is heavy and fragile, please use both hands... - Page 34 Align the controller with the chassis, then gently push the controller all the way to the back. Push back and release lever then fasten the screws on the back of the XCubeNAS. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 35: Install The Rail Kits
Install the Rail Kits Rail kit is an optional accessory XCubeNAS, if you did not purchase QSAN qualified rail kit, you can skip the steps of the system installation tasks. If you want to purchase QSAN qualified rail kit: full extension and thin slide with tool-less bracket: AA612508 series, please contact QSAN authorized reseller. - Page 36 2. Install the inner member onto the chassis. 3. Install the outer rail/bracket assembly to the frame. Repeat this step for the other side. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 37 4. Insert the chassis to complete the installation Pull the middle member fully extended in locked position. Ensure ball bearing retainer is located at the front of the middle member. Insert chassis into the middle-outer member. When hitting the stop, pull/push release tab to unlock and retract chassis into rack. Use M5x20 screws to fasten the chassis ear.
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Page 38: Connect The System To The Host
3.8. Connect the System to the Host XN8012S has two on-board 10GbE and one on-board 1GbE LAN ports for host connections. You can learn more about the path configuration in cabling for XN8012S by following images: One LAN connection b. Multiple LAN connections... -
Page 39: Start Up Your System
3.9. Start Up Your System Before you power on your XCubeNAS for the first time, please make sure the following tasks are done: 1. Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet. - Page 40 The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability. INFORMATION: The Following are the operational conditions for XN8012S: Temperature: Operating temperature 0 to 40°C ...
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Page 41: Discover And Install Qsm
Discover and Install QSM After hardware setup is finished, the next step is to discover the system on the network and start the initial configuration. To discover and install the QSAN Storage Manager (QSM), please follow the steps below: 1. Power on the XCubeNAS. - Page 42 3. Click “Connect” on the Web Finder or double click on your XCubeNAS on the XFinder, the welcome page will be launched on your web browser. 4. Click Quick Setup or Custom Setup to start the setup process and follow the onscreen instructions. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 43 5. If you accidentally leave the quick install page, you can always return to the setup page by go through the steps above from step 1 again. 6. After quick setup is finished, login to the QSM as “admin” (default account name) with the password you set on former instructions.
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Page 44: Restart/Shutdown/Logout Qsm
If you want to restart, shutdown or log out QSM, please follow the steps below: 1. To restart or shutdown QSM, please click on the QSAN logo on the top left corner, then choose the option which you would like to proceed. Click Yes button on the confirm window. - Page 45 2. To log out QSM, please click User Profile on the top right corner, then choose Logout. Click Yes button on the confirm window.
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Page 46: Reset To Default
Vswitch will be deleted. Port trunking will be disabling. After configs are deleted, restart the XCubeNAS. Log out QSAN Cloud. DNS settings. DDNS and UPNP settings. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved. - Page 47 After configs are deleted, restart the XCubeNAS. Log out QSAN Cloud. Reset to default through QSM: You can also reset network setting or all the setting through QSM. 1. Please click Control Panel System Maintenance System Recovery. Choose the option which you would like to proceed.
- Page 48 2. Click the Reset Device button to proceed. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
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Page 49: Led Indicator Table
LED Indicator Table 7.1. XN8012S LED Indicator Table XN8012S features the button and indication module on both the front panel and the rear panel. Please refer to the following content for definitions of LED behaviors. Table 7-1 Descriptions of the System Controls and Indicators LEDs... - Page 50 0.5 sec: firmware is upgrading, or RAID rebuilding is in a process. Off: the system is healthy. Disk Drive Power LED Blue: the disk drive is inserted and no data access. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 51 Blue flashes: the disk data is being accessed. Off: no disk drive is inserted. Disk Drive Status LED Off: the disk drive is healthy. Amber: the disk drive has read/write error. Amber flashes (interval of 0.5 sec): the disk drive is rebuilding....
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Page 52: Host Card Led Indicator Table
7.2. Host Card LED Indicator Table XN8012S supports three optional host cards, including 10GbE via SFP+ (HQ-10G4S2), 10GBASE- T (HQ-10G2T), or 1GBASE-T (HQ-01G4T) host cards. Please refer to the following content for definitions of LED behaviors. HQ-01G4T (1GBASE-T) Number Definition Link Status LED (Left): ... -
Page 53: Buzzer Indicator Table
Buzzer Indicator Table Number Beep No. of Times Description Sound The XCubeNAS is ready (finish start up). The XCubeNAS is being shut down (software shutdown). Short beep The user presses the reset button to (0.5 sec) reset the NAS. ... -
Page 54: Deployment Topology
16+16x8=144 2,016 TB (3U 16Bay) XN8012S XD5324D 16+24x8=208 2,912 TB (4U 24bay) XD5326D 16+26x8=224 640 TB (2U 26bay) INFORMATION: See the configuration of XCubeNAS enclosure units on Appendix: Expansion Enclosure List © Copyright 2021 QSAN Technology, Inc. All Rights Reserved. -
Page 55: Cabling The System
9.2. Cabling the System Please follow the steps below to expand your storage space: Connect your XCubeNAS to one or more expansion unit(s) via the SAS port and SAS cable(s). The following images illustrate some examples of expansion types for your system: a. - Page 56 Dual Path Expansion After connected to the expansion units, you can check the deployment topology on QSM Control Panel Storage app Overview Enclosure Map. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved.
- Page 57 The status of each expansion unit will be shown on QSM Monitor app Hardware.
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Page 58: 10. Quick Maintenance
09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summertime: 09:30 - 01:00) Via Email: support@qsan.com © Copyright 2021 QSAN Technology, Inc. All Rights Reserved. -
Page 59: Replace Fan Module
10.1. Replace Fan Module The XCubeNAS comes with tool-less fan module which can be easily changed when the fan failed. If a fan failed to function, you can check the fan status on QSM. Please go to Monitor app Hardware. The System Health and Fan Speed will show “Error” if failed. You can also check the status by clicking Dashboard on the top right corner on the desktop. -
Page 60: Replace Power Supply Unit
You can also check the status by clicking Dashboard on the top right corner on the desktop. The System Status will also display “Error” and its message, “PSU(No.) is not functioning”. © Copyright 2021 QSAN Technology, Inc. All Rights Reserved. - Page 61 If you see the error message shown above, which means your PSU has encountered an issue and need to be replaced immediately. To replace the malfunction PSU, please refer to chapter 3.5 Replace Malfunctioning PSU. After the new PSU is successfully installed, the PSU status LED will and you can see the PSU status displaying “Good”...
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Page 62: 11. Support And Other Resources
(End-User Registration). We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information. Via the Web: http://www.qsan.com/en/contact_support.php... -
Page 63: Documentation Feedback
11.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, including the document title, part number, revision, and publication... -
Page 64: Appendix
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA. License Grant... - Page 65 WITHOUT WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR...
- Page 66 Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Miscellaneous QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime.
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Page 67: Expansion Enclosure List
Expansion Enclosure List Expansio XD5312- XD5316- XD5324- XD5326- Enclosure XD5312-S XD5316-S XD5324-S XD5326- Configuration Single Controller or Dual Controllers Host Wide 5 x 12 Gb/s SAS wide ports connectors (SFF-8643, internal) Ports Per System Enclosures LFF 2U12 LFF 3U16 LFF 4U24 SFF 2U26 No.
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