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Edition 1.1 (December 2018) This edition applies to QSAN XCubeNAS XN7016R NAS storage systems. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN Technology, Inc.
The Information contained in this manual has been reviewed for accuracy. It may include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation.
Safety Warnings The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~ 103.99°F). Please make sure the environment is well-ventilated. The power cord and devices connected to the XCubeNAS must provide a correct supply voltage (100-127V~/ 10A, 50-60Hz. 200-240V~/ 5A, 50-60Hz). Do not place the XCubeNAS in direct sunlight or near chemicals.
Preface About This Manual This manual provides technical guidance for designing and implementing QSAN XN7016R system, and it is intended for use by system administrators, NAS designers, storage consultants, or anyone who has purchased this product and is familiar with servers and computer networks, network administration, storage system installation and configuration, network attached storage management and relevant protocols.
Technical Support Do you have any questions or need help troubleshooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. Via the Web: http://www.qsan.com/en/contact_support.php Via Telephone: +886-2-7720-2118 extension 136 (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support...
Conventions The following table describes the typographic conventions used in this manual. Conventions Description Indicates text on a window, other than the window title, including Bold menus, menu options, buttons, fields, and labels. Example: Click the OK button. Indicates a variable, which is a placeholder for actual text provided <Italic>...
NAS system which is designed for composite SMB and enterprise applications for enterprise and SMB users. Before setting up your new XN7016R, please check the package contents to verify those items below. Besides, make sure to read the safety instructions carefully.
1.2. XN7016R Product Overview QSAN XN7016R is a powerful NAS system, composed of the system hardware and the QSM operating system, designed for both enterprise and SMB users. The system hardware is a modular design and FRU (field replacement unit) optimized, features the Intel enterprise level Pentium CPU and up to 128GB of DDR4 ECC RAM.
This chapter outlines the key hardware components of the XN7016R system. After reading this chapter, you will have a basic understanding of each XN7016R hardware component and give you the ability to be able to successfully configure and operate your XN7016R system. Following is the key components of XN7016R: Front and Rear Panel ...
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Controller Module Power Supply Unit 2 Fan Module 2 Additional Host Card Expansion Slot Controller Status LED Master/Slave LED Unique Identifier (UID) LED Indicator Mute Button Reset Button System Controller Console Port (3.5mm jack to RS232) Service Port Gigabit LAN Port USB 3.0 Port 10GbE Port...
2.2. System Disk Drive Numbering Figures below illustrate XN7016R system disk drive numbering. You can find a disk drive numbering sticker on the top cover of the system chassis. 2.3. Disk Drive Form Factors QSAN has tested and approved the popular SAS HDDs, SATA HDDs and SSDs models...
Install the System Hardware This chapter will show you the procedure of XN7016R hardware installation and initial configuration. 3.1. Install the Disk Drive in the Tray 3.1.1. Tools and Parts for Drive Installation A screwdriver (Phillips #1). At least one 3.5” or 2.5” SAS/SATA drive (please visit www.qsan.com for compatible drive models).
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Install a 3.5’’ HDD into an LFF tray. Place the drive on the tray. Secure the drive from the four spots indicate below with four #6-32 screws provided in the accessory box. Install a 2.5’’ SSD into an LFF tray. Place the drive in the blue area (shown below) of the tray.
NAS. XN7016R is installed with two 4GB ECC DDR4 memory module by default. If you want to install, check, or remove a memory module on your XCubeNAS, please follow the steps as...
3.3. Install the Optional Host Card Your XCubeNAS XN7016R comes with two on-board 10GbE ports and one on-board 1GbE port on the controller, with two additional host card expansion slots. If you would like to expand the number of host ports, you can purchase QSAN’s optional host cards including 10GbE via SFP+, 10GBASE-T, or 1GBASE-T host cards.
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Push back and release lever then fasten the screws on the back of the XCubeNAS. INFORMATION: If you want to purchase the optional adapter card, please contact your nearest local reseller or visit QSAN official website: https://qsan.com/location See the recommended adapter cards from the QSAN website: https://www.qsan.com/en/download.php...
3.6. Replace System Controller If the system failed to function, please contact QSAN support for further examination. If you need to replace the system controller, please see the instructions below: CAUTION: 1. The controller module is heavy and fragile, please use both hands...
3.7. Install the Rail Kits Rail kit is an optional accessory XCubeNAS, if you did not purchase QSAN qualified rail kit, you can skip the steps of the system installation tasks. If you want to purchase QSAN qualified rail kit: full extension and thin slide with tool-less bracket: AA612508 series, please contact QSAN authorized reseller.
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4. Insert the chassis to complete the installation Pull the middle member fully extended in locked position. Ensure ball bearing retainer is located at the front of the middle member. Insert chassis into the middle-outer member. When hitting the stop, pull/push release tab to unlock and retract chassis into rack. Use M5x20 screws to fasten the chassis ear.
3.8. Connect the System to the Host XN7016R has two on-board 10GbE and one on-board 1GbE LAN ports for host connections. You can learn more about the path configuration in cabling for XN7016R by following images: One LAN connection b. Multiple LAN connections...
3.9. Start Up Your System Before you power on your XCubeNAS for the first time, please make sure the following tasks are done: 1. Connect one end of each power cord to the power ports located on the back of the XCubeNAS and the other end to a power outlet.
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The power cord rating is the minimum requirement. The rating of the power cord that you purchase must equal to or be higher than the minimum requirement to ensure the system safety and reliability. INFORMATION: The Following are the operational conditions for XN7016R: Temperature: Operating temperature 0 to 40°C ...
Discover and Install QSM After hardware setup is finished, the next step is to discover the system on the network and start the initial configuration. To discover and install the QSAN Storage Manager (QSM), please follow the steps below: 1. Power on the XCubeNAS.
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5. If you accidentally leave the quick install page, you can always return to the setup page by go through the steps above from step 1 again. 6. After quick setup is finished, login to the QSM as “admin” (default account name) with the password you set on former instructions.
If you want to restart, shutdown or log out QSM, please follow the steps below: 1. To restart or shutdown QSM, please click on the QSAN logo on the top left corner, then choose the option which you would like to proceed. Click Yes button on the confirm window.
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2. To log out QSM, please click User Profile on the top right corner, then choose Logout. Click Yes button on the confirm window.
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Media Library index will be deleted. After configs are deleted, restart the XCubeNAS. Log out QSAN Cloud. Reset to default through QSM: You can also reset network setting or all the setting through QSM. 1. Please click Control Panel System Maintenance System Recovery. Choose the option which you would like to proceed.
LED Indicator Table 7.1. XN7016R LED Indicator Table XN7016R features the button and indication module on both the front panel and the rear panel. Please refer to the following content for definitions of LED behaviors. Table 7-1 Descriptions of the System Controls and Indicators LEDs...
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Blue flashes: the disk data is being accessed. Off: no disk drive is inserted. Disk Drive Status LED Off: the disk drive is healthy. Amber: the disk drive has read/write error. Amber flashes (interval of 0.5 sec): the disk ...
7.2. Host Card LED Indicator Table XN7016R supports three optional host cards, including 10GbE via SFP+ (HQ-10G4S2), 10GBASE-T (HQ-10G2T), or 1GBASE-T (HQ-01G4T) host cards. Please refer to the following content for definitions of LED behaviors. HQ-01G4T (1GBASE-T) Number Definition Link Status LED (Left):...
Buzzer Indicator Table Number Beep Sound No. of Times Description The XCubeNAS is ready (finish start up). The XCubeNAS is being shut down (software shutdown). Short beep The user presses the reset button to (0.5 sec) reset the NAS. The system firmware has been updated.
9.2. Cabling the System Please follow the steps below to expand your storage space: Connect your XCubeNAS to one or more expansion unit(s) via the SAS port and SAS cable(s). The following images illustrate some examples of expansion types for your system: a.
System damage due to incorrect maintenance or FRU replacement can affect your product warranty. If you are unsure of the problem related to your XCubeNAS system, we strongly recommend you contact or get help from QSAN support team: ...
10.1. Replace Fan Module The XCubeNAS comes with tool-less fan module which can be easily changed when the fan failed. If a fan failed to function, you can check the fan status on QSM. Please go to Monitor app Hardware. The System Health and Fan Speed will show “Error” if failed. You can also check the status by clicking Dashboard on the top right corner on the desktop.
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If you see the error message shown above, which means your PSU has encountered an issue and need to be replaced immediately. To replace the malfunction PSU, please refer to chapter 3.5 Replace Malfunctioning PSU. After the new PSU is successfully installed, the PSU status LED will be green and you can see the PSU status displaying “Good”...
The following system information is necessary for technical support, please refer to following for what and where to get the information of your XCubeNAS XN7016R model. If the technical support requests you to download the service log, please navigate to the QSM UI ...
11.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to docsfeedback@qsan.com. When submitting your feedback, including the document title, part number, revision, and...
PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and/or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA.
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WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR...
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Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. Miscellaneous QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime.