Page 1 OneWeb HL1100W UT Installation Guide 1044008-0001 Revision A June 25, 2024 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 2 Copyright © 2024 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
Page 3: Table Of Contents
Contents Understanding safety alert messages ..................7 Messages concerning personal injury ....................7 Messages concerning property damage ....................8 Safety symbols ............................8 Additional symbols ........................... 8 User terminal installation safety ......................9 Chapter 1 Overview ..........................17 User terminal description ........................17 Outdoor equipment ........................
Page 4 Chapter 5 Installing the IDU and PSU ..................... 65 Installing the IDU ..........................65 Installing the PSU ..........................65 Powering up the user terminal ......................66 Establishing a data connection to the IDU ................... 67 Using your smart device to establish a connection to the HL1100W-IDU ........67 Connecting a laptop to the HL1100W-IDU ..................
Page 5 Commissioning the user terminal using LUI on a laptop ..............120 Launch commissioning screen ..................... 120 Commissioning steps navigation ....................121 Initial commissioning screen ......................122 Upload ephemeris data ....................... 122 Upload software bundle (optional)....................122 Configure blockage (no transmission) zones ................123 Check antenna orientation and start calibration .................
Page 6 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 7: Understanding Safety Alert Messages
Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them. These messages are identified by the signal words DANGER, WARNING, CAUTION, or NOTICE, as illustrated below. To avoid possible property damage, personal injury, or in some cases possible death, read and comply with all safety alert messages.
Page 8: Messages Concerning Property Damage
Messages concerning property damage A NOTICE concerns property damage only. NOTICE is used for advisory messages concerning possible property damage, product damage or malfunction, data loss, or other unwanted results—but not personal injury. AVIS est utilisé pour les messages d'avertissement concernant d'éventuels dommages matériels, dommages ou dysfonctionnements du produit, perte de données ou autres résultats indésirables, mais pas de blessures corporelles.
Page 9: User Terminal Installation Safety
Indicates a safety message that concerns a hot surface. Indicates a safety message that concerns laser radiation. Indicates a safety message that concerns radio frequency (RF) energy. Indicates a safety message that concerns ionizing radiation. Indicates a safety message that concerns a heavy object that could crush you if it fell.
Page 10 • Pour éviter les chocs électriques, restez à au moins 6 m des lignes électriques lorsqu'il y a un risque que vous ou l'équipement que vous utilisez entrez en contact avec les lignes électriques. Regardez toujours vers le haut et vérifiez les lignes aériennes avant de déplacer une echelle.
Page 11 • Suivez toutes les précautions de sécurité du fabricant pour tous les équipements de sécurité et autres utilisés. Effectuer autant de procédures que possible au ras du sol. • Do not work in high wind or rain; or if a storm, lightning, or other •...
Page 12 Observe these precautions to avoid exposure to RF radiation, a potential safety hazard: • All user terminals must carry an industry-standard and government-approved Radiation Hazard Caution label. The user terminal must be installed in a location not readily • accessible to children and in a manner that prevents human exposure to potentially harmful levels of radiation.
Page 13 • Le terminal utilisateur doit être monté de telle sorte qu'aucun objet susceptible de soutenir une personne ne se trouve à moins de 2 mètres des bords d'un espace cylindrique faisant saillie vers l'extérieur du terminal utilisateur. Par exemple, le terminal utilisateur ne peut pas être installé...
Page 14 Failure to observe these cautions could result in injury to eyes or other personal injury. Observez ces précautions pour éviter toute exposition aux rayonnements RF, un risque potentiel pour la sécurité: • Ne retirez pas l'étiquette d'avertissement jaune apposée sur le système du terminal utilisateur.
Page 15 Apparater som är kopplad till skyddsjord via jordat vägguttag och/eller via annan utrustning och samtidigt är kopplad till kabel-TV nät kan I isa fall medfőra risk főr brand. Főr att undvika detta skall vid anslutning av apparaten till kabel-TV nät galvanisk isolator finnas mellan apparaten och kabel-TV nätet..
Page 16 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 17: Chapter 1 Overview
Chapter 1 Overview This installation guide explains how to assemble and install the OneWeb HL1100W user terminal. It is written for qualified installers who are familiar with satellite user terminal installation practices and are capable of properly applying the information presented. This chapter presents an overview of the HL1100W user terminal, a summary of the steps used to assemble and install the user terminal, and supplemental information on tasks related to user terminal installation and commissioning.
Page 18: Outdoor Equipment
Outdoor equipm ent The HL1100-ODU is described in the subsection below. HL1100-ODU The HL1100-ODU antenna assembly consists of one electronically steered antenna panel for receive (Rx) path and transmit (Tx) path. The antenna panel has a Common Control Module (CCM), an RF Conversion Module (RCM) and a Beam Former Array (BFA).
Page 19: User Terminal Installation Prerequisites Checklist
User terminal installation prerequisites checklist The installer needs to consider a checklist of material required for installing an HL1100W user terminal before visiting the installation site. Refer to Appendix A on page 113 for details. User terminal installation summary Table 1 lists the basic steps and related tasks for assembling and installing the user terminal.
Page 20 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 21: User Terminal Parts And Recommended Tools
Chapter 2 User terminal parts and recommended tools This chapter identifies the main components and parts provided with the HL1100W user terminal kit. It also provides a list of required tools you will need to successfully perform the installation. User terminal kit components There are two different user terminal kits –...
Page 22 Figure 2: HL1100-ODU The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 23: Mounting Kit
Figure 4: HL1100W-PSU Figure 5: Radiation hazard caution label M ounting kit This HNS ODU must be paired with an approved mounting kit. There are six different mounting options. Each kit is outlined in Table Table 2: Mounting kit components Mount Kit Mount Image Mount Image with Antenna...
Page 24 Mast • Short adapter stanchion mount with • Mast Trimast adapter Mount • Trimast (P/N: mount 1508445- • Hardware 0001) Penetrating • Tall mount stanchion (P/N: • Penetrating 1508443- mount 0001) • Hardware Non- • Tall penetrating stanchion mount with •...
Page 25 Figure 6: Mounting stanchions Small hardware parts list for mounting Table 3 lists the small hardware parts included with each mounting kit. Table 3: Small hardware parts for mounting Hardware type Torque spec. Hardware in kit 1508440-0001 for Mast Adapter Mount 5/16-18 Nylon Nuts (1506365-0002) RHSN 5/16-18 (1.25in L) Carriage Bolts (1504903-0105) 18 lbf-ft...
Page 26: Mount Assembly Tools
5/16 (3in L) Lag Screw (9511338-0001) 18 lbf-ft (wood) 10 lbf-ft (concrete with sleeve anchors) M8 x 1.25 (100mm L) Hex Bolts (1508577-0056) 18 lbf-ft M8 x 1.25 Hex Nuts (1500457-0006) 18 lbf-ft M8x1.25 (25mm L) Hex Bolts (9511427-0001) 18 lbf-ft Hardware in kit 1508441-0001 for NPM with Tall Stanchion M8 x 1.25 (20mm L) Hex Bolts (1508577-0048) 18 lbf-ft...
Page 27: Chapter 3 Installing The Odu
Chapter 3 Installing the ODU This chapter explains how to assemble and mount the ODU. Before you install the ODU, read all safety information in User terminal installation safety on page 9. Avant d'installer le terminal utilisateur, lisez toutes les informations de sécurité...
Page 28 To avoid potential injury or damage to the equipment, use two installers to lift the antenna whenever possible. Pour éviter d'éventuelles blessures ou dommages à l'équipement, faites appel à deux installateurs pour soulever l'antenne autant que possible. To avoid electric shock, stay at least 20 ft away from power lines when there is a chance that you or the equipment you are using could accidentally come into contact with the power lines.
Page 29: Select The Odu Installation Site And Odu Mount
Before you assemble the ODU, read these important instructions: • Sequence of steps – When you assemble the ODU, be sure to follow the instructions in this chapter in the order they are presented. For rooftop installations, assemble the ODU on the ground and then carry the fully assembled ODU up to the roof.
Page 30: Mounting The Odu
An appropriate ODU mount should be selected based upon the physical constraints of the installation site. The installer will need to rely on their own expertise and choose a mount that ensures a clear view of sky and satisfies the customer’s preferences. The Hughes LEO app is to be used during site selection to capture a 360°...
Page 31 Figure 8: Tall stanchion with radiation hazard caution label 5. Slide the stanchion onto the goalpost feature. Secure the stanchion to the mount with two M8x1.25 (20mm L) bolts on both sides of the stanchion (four total). Note: The top bolts require a lock washer and M8 fender washer. The bottom bolts require a lock washer and a M8 standard washer.
Page 32 Figure 10: Antenna with rear mounting bolt The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 33 Figure 11: ODU mounted to NPM with tall stanchion The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 34: Penetrating Mount Installation
P enetrating m ount installation Follow the steps below to install the ODU on a penetrating mount. 1. Hold the penetrating mount flat against the roof or another appropriate surface. Figure 13: Penetrating mount 2. Affix the mount to the surface using either, four 5/16” (3in L) lag screws or four M8x1.25 (100mm L) hex bolts, provided in the hardware kit.
Page 35 4. Slide the stanchion onto the goalpost feature. Secure the stanchion to the mount with two M8x1.25 (20mm L) bolts on both sides of the stanchion (four total). Note: The top bolts require a lock washer and M8 fender washer. The bottom bolts require a lock washer and a M8 standard washer.
Page 36 The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 37: Mast Adapter Mount Installation
7. The stanchion is adjustable and allows for pivoting around the lower bolts. These bolts were installed first in step 4 when connecting to the mount and left loose enough to allow pivoting. The curved slot in the center of the stanchion on either side controls the angle of the stanchion, which can be locked in place using the proper bolts.
Page 38 Figure 20: Short stanchion with radiation hazard caution label 3. Slide the stanchion onto the goalpost feature. Secure the stanchion to the mount with two M8x1.25 (20mm L) bolts on both sides of the stanchion (four total). Note: The top bolts require a lock washer and M8 fender washer. The bottom bolts require a lock washer and a M8 standard washer.
Page 39 Figure 22: Antenna with rear mounting bolt The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 40 Figure 23: ODU mounted to mast adapter with short stanchion The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 41: Mast Adapter Mount With Trimast Installation
Figure 24: Tilting the ODU forward to 3-degrees M ast adapter m ount w ith Trim ast installation Follow the steps below to install the ODU on a mast adapter. 1. Assemble and install the Trimast mount as per these instructions: a.
Page 42 – Orient and align the label as shown in Figure 26, centered and below the Hughes logo and in the same reading direction. Make sure not to block the Hughes logo. – Place on the stanchion and apply pressure. Figure 26: Short stanchion with radiation hazard caution label 4.
Page 43 5. Install one M8x1.25 (25mm L) bolt on the antenna’s rear mounting hole, leave ½” of clearance between the bolt’s head and the antenna surface. Figure 28: Antenna with rear mounting bolt The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements.
Page 44 Figure 29: ODU Mounted to trimast mount with short stanchion The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 45: Mounting The Jonsa-Ow Mount
Figure 30: Tilting the ODU forward to 3-degrees Mounting the Jonsa-OW mount The sections below describe how to install the UT on the Jonsa-OW mount, which includes a single panel NPM and its corresponding mount adapter, model A60060036D-01 and FP6013DA6D-01, respectively. Jonsa-OW single panel NP M com ponents Figure 6 below lists the components in the Jonsa-OW single panel NPM kit.
Page 46: Jonsa-Ow Mount Adapter Components
Jonsa-OW m ount adapter com ponents Table 7 below lists the components in the Jonsa-OW mount adapter kit. Table 7: Jonsa-OW mount adapter components Item Size Quantity Socket head screw M8x25mm Spring washer Washer Wrench 12 mm Allen wrench AZEL/Pole clamp assy I nstalling the Jonsa-OW single panel N P M and m ount adapter Follow the steps below to install the Jonsa-OW single panel NPM and mount adapter.
Page 47 3. Place the mast pole (B) upright in the center of the base, as shown in Figure 32, and connect it to the base using a hex-head cap screw (1). Secure the screw using two washers (3) and a nylon nut (4) as indicated in Figure Note: The mast needs to be oriented so that when the antenna is installed, the radiating...
Page 48 Figure 34: Installing the first two side supporting rods 5. Assemble the second set of two supporting rods (C) as shown in Figure 35 below. Each supporting rod is secured to the base using a round flat head square screw (2), one washer (3) and one nut (4).
Page 49 Figure 35: Installing the second two side supporting rods 6. Tear off the two grounding hole stickers on either side of the mast pole, as shown in Figure Figure 36: Tearing off the grounding stickers 7. Assemble the grounding cable as shown in Figure 37.
Page 50 Note: Ensure the grounding cable is fully clamped and secured between the two keps k-lock nuts to provide proper grounding. Figure 37: Installing the grounding cable 8. Optionally, if you are using a penetrating fastener, mount the base using appropriately rated fasteners connected to the four locations shown in Figure 38 below.
Page 51 Figure 38: Penetrating fastener mount locations 9. Take the radiation hazard caution label from the IDU kit (shown in Figure 5) and affix to the pole clamp on the Jonsa-OW mount adapter as described below. – Peel off the label backing. –...
Page 52 10. Install the Jonsa-OW mount adapter (A) by carefully resting the ODU antenna on the packaging foam insert to protect the hydrophobic coating on the top surface of the ODU. Align the front and rear mounting holes from the mount adapter plate, as shown in Figure 40, and secure it using two M8x25 socket head screws (1), two lock washers (2) and two flat washers (3).
Page 53 Figure 41: Mounting the ODU onto the mast pole The ODU should be handled with care to avoid damage to the radiating surface, connectors, and mounting elements. Special care should be taken to protect the top surface of the ODU. Avoid handling/touching the top surface and protect it from scratching, especially during pre-installation when the unit may be upside down.
Page 54 Figure 42: Tilting the ODU forward to 3-degrees Figure 43: Tightening azimuth and tilt screws Chapter 3 • Installing the ODU 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 55: Ifl Cable Installation
Chapter 4 IFL cable installation This chapter describes where the user terminal IFL connectors are located and describes how to route the IFL cables between the ODU and IDU assemblies. The IFL connection is required to power the antenna and establish a connection with the OneWeb satellite network. IFL cabling requirements For a list of approved coaxial cable types and maximum cable length for each approved cable type for IFL runs within the OneWeb HL1100W user terminal and electrical requirements for the IFL, refer to...
Page 56: Establishing The Grounding Position
Establishing the grounding position The HL1100-ODU ground path is the IFL cable jacket to a ground block with an earthed ground connection. An approved ground block is included in every HL1100W-IDU kit. The following should be considered when establishing ground block position. •...
Page 57 Tools required for IFL cable termination The following tools will be needed for terminating the IFL cables: • Cable cutter • Strip tool (for RG-6 cables) Compression tool (for RG-6 cable and compression connectors) • Figure 46: IFL cable termination tools Procedure for IFL cable termination Follow the steps below to prepare the IFL cables and mount the corresponding RG-6 compression connectors.
Page 58 To terminate the IFL cable: 1. Insert the cable into the cable strip tool until it is fully seated inside the tool. Figure 48: Inserting the IFL cable into the strip tool 2. Rotate the stripper 3-4 times clockwise and then counter-clockwise. Figure 49: Rotating the cable strip tool Chapter 4 •...
Page 59 3. Pull the cable out of the strip tool. Figure 50: Pulling the cable from the strip tool 4. You should have a ¼”x¼” strip preparation, that is, ¼” for the center conductor, and a ¼” for the braid and foil. Figure 51: Strip preparation of ¼”x¼”...
Page 60 5. Make sure the first section is removed exposing the ¼” center conductor. Figure 52: Exposing the center conductor 6. Remove the jacket from the second ¼” section of the cable. Figure 53: Exposing the braid and foil Chapter 4 • IFL cable installation 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 61 7. Fold the braid back against the jacket. We recommend using a piece of the hook side of Velcro on your tool to “brush” the braid evenly back around the jacket. Figure 54: Folding the outer braid against the jacket 8.
Page 62 9. Repeat step 7 with the inner braid folding it back on top of the existing folded outer braid. Figure 56: Folding the inner braid against the folded outer braid 10. Repeat steps 1-9 for additional IFL cables. To mount the RG-6 compression connectors: 1.
Page 63 2. Insert the cable and connector into the compression tool and press down on the toll handle until it has fully compressed the connector on the cable (you should see the rear shell flush against the body stop). Figure 58: Inserting the IFL cable and connector into the compression tool 3.
Page 64: Route Each Ifl Cable And Mate To The Appropriate Connectors
R oute each I FL cable and m ate to the appropriate connectors Route each IFL cable between the appropriate connection points. • IFL Cable – IDU IFL connector to the ground block • IFL Cable – ODU IFL connector A 5ml tube of dielectric grease is supplied with each HL1100W-IDU kit.
Page 65: Installing The Idu And Psu
Chapter 5 Installing the IDU and PSU This chapter provides instructions for installing the HL1100W-IDU and HL1100W-PSU, powering up the user terminal and connecting user devices to the IDU up until user terminal pointing. Installing the IDU To install the HL1100W-IDU: 1.
Page 66: Powering Up The User Terminal
Powering up the user terminal To power up the HL1100W user terminal: 1. Ensure the installation of ODU, IFL cable, IDU, and PSU is complete. 2. Connect the surge protector (recommended) to the tested outlet. A suitable surge protector is recommended to protect the IDU from possible damage due to power surges.
Page 67: Establishing A Data Connection To The Idu
Establishing a data connection to the IDU This section describes how to establish a data connection to the IDU. This section requires a smart device or laptop to interface with the IDU. Using your sm art device to establish a connection to the HL1100W -I DU Follow the steps below to connect your smart device to the HL1100W-IDU.
Page 68: Connecting A Laptop To The Hl1100W-Idu
Connecting a laptop to the HL1100W -I DU Use an Ethernet cable to connect your laptop computer directly to either of the two LAN ports on the IDU. Figure 64 illustrates a connection between a laptop and a powered-up IDU. Figure 64: Connecting your laptop to the IDU You can connect your laptop to the IDU over Wi-Fi also.
Page 69: Using User Terminal Hughes Leo App
Chapter 6 Using user terminal Hughes LEO app The user terminal companion smartphone app (named Hughes LEO) allows the installer to perform a site survey and commission the user terminal after UT is physically installed. The sections below describe each of these procedures. Before proceeding to the site for installation, the smartphone hosting the app must be connected to internet over Wi-Fi so that the app can download requisite updates (latest UT software bundle, latest ephemeris file,...
Page 70: Steps To Install The App On Android Phone
Figure 66: Hughes LEO app – iOS Appstore Steps to install the app on Android phone Follow these steps to download and install the Hughes LEO app on an Android phone: Use the QR code shown in Figure 67 to find the Hughes LEO app in the Google Playstore: Figure 67: Android QR code 1.
Page 71 Figure 68: Hughes LEO app – Google Playstore Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 72: Launching User Terminal Hughes Leo App On A Smart Phone
Launching user terminal Hughes LEO app on a smart phone Once the Hughes LEO app is installed on your smartphone (iOS or Android platform), click the Hughes LEO app icon to launch the app. Figure 69: App icon on smartphone When the app is launched, it briefly displays the screen shown in Figure Note: The smartphone must be connected to WiFi of the user terminal before logging in or setting a...
Page 73 Figure 70: App launch screen The app will automatically move to the login screen shown in Figure Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 74 Figure 71: App login screen The following actions can be performed using the buttons on the login screen: • Click on the Gear icon in the top right corner of the screen to view the status of the app sync up with the cloud to download ephemeris, software bundle and other required configuration before the installer leaves for the site as described in Check Hughes LEO app configuration sync...
Page 75: Check Hughes Leo App Configuration Sync From Cloud
Check Hughes LEO app configuration sync from cloud Before proceeding to the site for installation, the smartphone hosting the app must be connected to internet over Wi-Fi so that the app can download requisite updates (latest UT software bundle, latest ephemeris file, configurations, installation guide, etc.) from the cloud.
Page 76 Figure 73 shows the status of app configuration sync from cloud for general configuration, ephemeris file, software bundle and installation guide. If any item is not synced up, select the item and click on the Download Updates button. Figure 73: App configuration sync and help documents configuration sync from cloud Chapter 6 •...
Page 77: Site Survey Using The User Terminal Hughes Leo App
Site survey using the user terminal Hughes LEO app The HL1100W user terminal requires a clear view of the sky for the best possible reception. Performing a site survey helps ensure the installation site is acceptable. To perform a site survey: 1.
Page 78 Figure 75: Launching a site survey 3. The app will ask you to give your permission for using your location information, as shown in Figure 76. If you do not give location permission, the site survey procedure will abort. Figure 76: Allowing the app to use your location Chapter 6 •...
Page 79 4. The app displays the screen shown in Figure 77 asking you to give your permission for using the camera on your phone for the site survey. If you do not give camera use permission, then the site survey procedure will abort. Figure 77: Allowing the app to use the camera on your phone 5.
Page 80 Figure 78: Pointing the phone 6. Once your phone is held at the correct angle, a circular grey capture button will appear at the bottom of the screen, as shown in Figure 79. Tap the button to begin capturing data. Chapter 6 •...
Page 81 Figure 79: Site survey capture button 7. Keep your phone steady and rotate gently. Slowly pan your phone to the right until you have made a full 360° circle around the location and all on-screen dots have disappeared. This will allow the app to check clear sky visibility all around the chosen install site.
Page 82 Figure 80: Panning your phone Once you have completed the site survey, a recommendation will be generated along with an obstruction map, as shown in Figure 81. If there are any obstructions shown, you should try to find a different site. Ideally, any site that you use should have no obstructions anywhere. Chapter 6 •...
Page 83: Commissioning Your User Terminal
Figure 81: Site survey recommendations Note that the pink colored section of the map indicates obstructed areas and the light blue section indicates unobstructed areas. Note: If the site survey was initiated as part of the commissioning procedure, click Start Install to continue with the commissioning process.
Page 84: Commissioning The User Terminal Using The Hughes Leo App
After power on, the user terminal should automatically commission itself. If you are not able to access the internet through the user terminal within 5 minutes, then follow the manual commissioning procedure as given in the following sections. Note: If it has been more than 3 months or so since the UT was tested at a Hughes factory, self- commissioning may not succeed as an up-to-date OneWeb satellite ephemeris file is needed.
Page 85: Login Into The Hughes Leo App
Figure 82: Start Install button to start fresh commissioning Login into the Hughes LEO app Follow the steps below to login to the Hughes LEO app. Note: This step is applicable only if login configuration is enabled in the user terminal. 1.
Page 86 Figure 83: Create user terminal local management password 5. After the password is saved successfully, click Continue (depicted in Figure 84) to move back to the login screen (see Figure 85). Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 87 Figure 84: Successful password saved screen 6. On the Login screen (see Figure 85) enter the password and click Login to start the commissioning process. Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 88 Figure 85: Login for commissioning 7. The app will ask you to give your permission for using your location information (as shown in Figure 86) if you have not done this earlier at this installation site. If you do not give location permission the commissioning procedure will abort.
Page 89: Perform Site Survey
Figure 86: Allowing the app to use your location for commissioning the user terminal P erform site survey Once you have logged into the app, you will be given the option to perform a site survey. 1. You will see the screen (see Figure 87) to choose to do a site survey or skip if already done.
Page 90: Starting The Commissioning Process
Figure 87: Skip or start site survey 2. If the site survey was not done earlier at this installation site or you want to repeat the site survey, then click Launch Site Survey and the app will guide you through the site survey procedure, as described in Site survey using the user terminal Hughes LEO app on page 77.
Page 91: Upload Ephemeris Data
Note: The app screens allow you to go Back to the previous step, to go to the Next step, or Start Over the commissioning steps using the links at the top of the screen. The app screen also shows the progress of the overall commissioning process, what the next step is, and the sequence of steps with completed steps highlighted.
Page 92: Upload Software Bundle (Optional)
Upload softw are bundle (optional) The steps below describe the process to upload the software bundle (which is optional). 1. You can skip this step, which is optional. Otherwise, in this step you can upload a software bundle to the user terminal, as shown in Figure 89.
Page 93: Configure Blockage (No Transmission) Zones
Configure blockage (no transm ission) zones The steps below describe how to specify azimuths and elevations that the user terminal should avoid transmitting into. 1. The app will then move on to the blockage screen. This screen allows you to set “blockage” zones, or specified azimuths and elevations in which the user terminal should not transmit.
Page 94: Check Antenna Orientation And Start Calibration
Figure 91: Blockage screen Note: The blockage screen allows you to add new blockage entries, delete existing blockage entry or all entries, and update an existing block entry. Check antenna orientation and start calibration The antenna orientation screen appears. Click Start Auto Calibration to initiate antenna calibration, wherein the user terminal estimates the pitch, roll, and true north offset.
Page 95 Figure 92: Antenna orientation screen Note: Alternatively, you can use your tools to measure and manually enter the antenna orientation information (pitch, roll, heading, heading search range), and specify the compensation source (auto calibration, manual, tracking) values by clicking Advanced Configuration then clicking Save for the user terminal to act accordingly.
Page 96: Configure Customer Support Information
Configure custom er support inform ation At this point while the antenna is going through the calibration process, you will be shown the screen depicted in Figure 93 where you will enter the customer support details. Input the required information in the app as provided to you by the distributor or dealer and click Save.
Page 97: Autonomous Commissioning Steps
Autonom ous com m issioning steps Autonomous steps all display a progress bar of its progress. The following steps require no action from the user aside from proceeding to the next step. Acquire GPS lock In the background the user terminal is attempting to lock to the GPS signal, and the status will be displayed on the app screen depicted in Figure 94.
Page 98 Acquire forward channel lock Now the user terminal will attempt to lock to the OneWeb satellite’s transmitted forward channel, and the status will be displayed on the app screen as depicted in Figure 95. Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 95: Acquiring the forward channel lock screen Chapter 6 •...
Page 99 Establish data session The user terminal will next attempt to establish a data session with the OneWeb network and the status will be displayed on the app screen as depicted in Figure 96. Wait for this process to complete, and then it will move to next step automatically when it has finished.
Page 100: Local Network Configuration
Local network configuration The next screen (depicted in Figure 97) shows the user terminal performing the local network configuration. Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 97: Local network screen Chapter 6 •...
Page 101 Device Hub registration On the next screen (depicted in Figure 98), the user terminal registers with the Device Hub (CES). Wait for this process to complete, and then it will move to the next step automatically when it has finished. Figure 98: Register Device Hub (CES) screen Chapter 6 •...
Page 102 Download configuration and software from Device Hub On the next screen (depicted in Figure 99), the user terminal downloads configuration and software files from the Device Hub (CES) as needed and upgrades the user terminal components accordingly. The user terminal may restart, in which case you may lose Wi-Fi connection and/or the login session to the user terminal will close.
Page 103: Results Screen
Results screen Finally, after all the tests have concluded, the results screen will appear in the app (shown in Figure 100). This screen allows you to review the outcome of all the steps and all the settings that you have entered before finishing the installation. Figure 100: Results screen 3.
Page 104: Checking User Terminal Status
Checking user terminal status To check the status of the user terminal, follow the steps below to login to the user terminal using the Hughes LEO app and check the status. 1. First, connect the smart phone to the IDU via Wi-Fi (refer to Using your smart device to establish a connection to the HL1100W-IDU on page 67).
Page 105 Figure 102: User terminal status screen If the Status shows Online and you want to view more information about the UT components click on GNSS, Antenna and Modem links to view additional status information shown in Figure 104. Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 106 Figure 103: GNSS, Antenna, Modem status screens for UT in online state If the Status shows Offline, click on GNSS, Antenna and Modem links to view additional status information shown in Figure 104. Figure 104: GNSS, Antenna, Modem status screens for UT in offline state Chapter 6 •...
Page 107: Recommissioning Your User Terminal
Recommissioning your user terminal You may need to recommission the user terminal in certain circumstances, for example: If you moved the ODU to a different location. • • The ODU mounting was disturbed. • Customer support recommended that you recommission the user terminal to address service issues.
Page 108 Figure 105: Support button on dashboard The Support page (Figure 106) provides contact information for Hughes Customer Support. Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 109: Viewing User Terminal Hardware Information
Figure 106: Support screen Viewing user terminal hardware information When you contact customer support, you may be asked to share user terminal hardware information (UT S/N, IMEI, IMSI) for identification purposes. UT S/N, IMEI are printed on the label of the ODU package.
Page 110: User Terminal Information In The Leo App
User Term inal inform ation in the LEO app Launch the Hughes LEO app and login to view the dashboard. From the dashboard click on the User Terminal Info link to view the user terminal hardware and software information. Figure 107: User terminal info link The User Terminal Info screen details the user terminal hardware and software details.
Page 111 Figure 108: User terminal info screen Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 112 Figure 109: Launch Install from dashboard screen Chapter 6 • Using user terminal Hughes LEO app 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 113: Installation Checklist
Installation checklist This chapter provides a checklist of material to consider prior to visiting a site and installing an HL1100W user terminal. General requirements This section contains the general requirements and prerequisites that must be considered and planned for before installing the user terminal. To avoid delays, ensure that you have the tools and materials required for the installation before going to the installation site.
Page 114: Personnel Requirements
Each installation must conform to the local standards and codes. For United States-based installations, this may include: Applicable local building codes and uniform building codes • • National Fire Protection Association (NFPA) 70; NEC • Electronic Industries Association (EIA) standards •...
Page 115: Installation Checklist
– Ensure the antenna assembly and installation surface are structurally sound so that they can support all loads (equipment weight, ice, and wind). – Use safety equipment (e.g., a lifeline) appropriate for the work location. – Follow all manufacturer safety precautions for all safety and other equipment used. –...
Page 116 Category Checklist Item Result The installer has validated the presence of the Hazard Radiation label Yes / No and ensured that it is visible to persons approaching the antenna from a minimum of 1m distance. The mount and antenna installation was performed per the procedures Yes / No outlined in Chapter 2 on page 21.
Page 117: Recommended Ifl Cables
Recommended IFL cables This chapter provides the specifications for the IFL cable and the list of IFL cables recommended by Hughes for installing an HL1100W user terminals. IFL cable specifications summary The following table summarizes the requirements for the cable assembly. The ratings, cable loss and maximum resistance apply to the entire cable assembly including the connector, cable, and ground block.
Page 118: Coaxial Recommendations For Hl1100W Use
Coaxial recommendations for HL1100W use There will be one cable per installation for HL1100W terminals. The following table shows the cables that meet the requirements for the IFL and their maximum length. Note: All information in this table was pulled from the manufacturer’s website and/or online supplier websites at the time this document was published.
Page 119: User Terminal Local User Interface
User terminal local user interface This chapter describes the Local User Interface (LUI) of the user terminal which can be used for commissioning the user terminal and check status of the user terminal as an alternative to the Hughes LEO app. Before proceeding to the site for installation, the laptop to be used for commissioning must be connected to internet over Wi-Fi and you download latest ephemeris file from OneWeb website...
Page 120: Commissioning The User Terminal Using Lui On A Laptop
Figure 110: LUI - home screen Commissioning the user terminal using LUI on a laptop Follow the steps below to commission the user terminal using UT’s LUI on a laptop connected to IDU over Wi-Fi. Launch com m issioning screen From the LUI homepage click on the Install link on the navigation bar.
Page 121: Commissioning Steps Navigation
Figure 111: LUI – home screen: install link The LUI install page serves as the front end for commissioning the user terminal Com m issioning steps navigation At the top of the commissioning page is the commissioning navigation. At the top is a progress bar that displays what percentage of the commissioning process is complete.
Page 122: Initial Commissioning Screen
I nitial com m issioning screen The first screen of the commissioning process is a splash screen that states that the UT has not yet been commissioned. To proceed with the commissioning and advance to the next step, click on Start Installation or Next.
Page 123: Configure Blockage (No Transmission) Zones
Figure 115: LUI - Upload software bundle The Upload Software Bundle screen displays the current software versions running on each component of the user terminal. Simply click on the empty text box or the Browse button to select a software bundle file locally saved on the laptop and then click on Upload button to upload the selected file to the ODU for user terminal components to use.
Page 124: Check Antenna Orientation And Start Calibration
Clicking on Add more blockage zones will add another blockage zone to configure. Azimuth values must be between 0 and 360. Elevation values must be between 0 and 90. Figure 117: LUI - Configure Blockage Zones Check antenna orientation and start calibration This step allows you to view/configure the antenna orientation of the UT.
Page 125 Figure 118: LUI – Antenna Orientation - Auto Calibration Alternatively, you can click on Advanced Configuration on the advanced configuration screen (Figure 119) and use your tools to measure and configure antenna orientation (pitch, roll, heading and heading search range) and specify choice of the compensation source from the drop-down box in the screen for the antenna calibration application to use.
Page 126: Configure Customer Support Information
Figure 119: LUI – Antenna Orientation – Advanced Configuration Configure custom er support inform ation At this point while the antenna is going through calibration process, you will be shown the customer support information screen (Figure 120) to enter the customer support details. Input the required information as provided to you by the distributor or dealer in the screen and click Submit.
Page 127: Autonomous Commissioning States
Figure 120: LUI – Customer Support Information Autonom ous com m issioning states Autonomous states all display a progress bar of its progress. The following states require no action from the user aside from proceeding to the next state. Acquire GPS lock Verify that the GNSS is locked.
Page 128 Acquire forward channel lock Verify that the UT locks to satellite forward channel. Figure 122: LUI – Forward channel lock screen Establish data session Verify that the UT brings the modem online and establishes the data session. Figure 123: LUI – Establish data session screen Configure local network Verify that the UT’s modem attaches to the network and acquires the IP addresses on the APNs.
Page 129 Register with Device Hub (CES) Verify that the UT contacts the Device Hub (also known as CES) and confirms that all software and configuration files have been downloaded. Figure 125: LUI – register with Device Hub (CES) screen Download configuration from Device Hub (CES) On the next screen, the user terminal downloads configuration files from Device Hub (CES) as needed and upgrades the user terminal components accordingly.
Page 130: Installation Complete
Figure 127: LUI – download SW bundle from Device Hub (CES) screen Installation Complete Verify that the UT indicates that the installation is complete. Figure 128: LUI – commissioning completion screen Click Next to go to LUI Home screen. Appendix C • User terminal local user interface 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 131: Verify Ut Commissioned With Device Hub (Ces)
Verify UT commissioned with Device Hub (CES) On the LUI Home screen, click on Management → Management Stats and verify that the UT Service Status indicates Commissioned with All files downloaded. No pending changes. Figure 129: SDL state and UT service status This completes the UT commissioning process.
Page 132: Metrics Upload
Metrics upload On LUI Home screen, click on Diagnostics → Statistics and click on Upload Metrics to upload the metrics related to commissioning to the Device Hub server. Figure 130: LUI – commissioning metric upload screen Appendix C • User terminal local user interface 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 133: Wi-Fi Configuration
Wi-fi configuration This chapter describes the features for Wi-Fi configuration on the IDU which can be performed after the UT is commissioned. Changing password for SSIDs The Wi-Fi Router on the IDU is provisioned at Hughes factory to have following SSIDs for installer support and maintenance access: •...
Page 134 Figure 131: Login screen 3. The dashboard screen appears, as shown in Figure 132. Appendix D • Wi-fi configuration 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 135 Figure 132: More button on dashboard 4. From the dashboard click the More button to launch the screen shown in Figure 132. Appendix D • Wi-fi configuration 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 136 Figure 133: More screen 5. Click on the Change Wi-Fi Configuration link to launch the screen shown in Figure 134. Appendix D • Wi-fi configuration 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 137 Figure 134: Change Wi-Fi configuration screen 6. Select the Bandwidth (2.4G or 5G) from the pulldown, select the Wi-Fi SSID from the pulldown, and make the following updates as needed: a. Enter a new name for SSID if you want to change it. b.
Page 138 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 139: Idu Leds
IDU LEDs Front panel LEDs The IDU has six LEDs on the front panel as shown in Figure 135. By their appearance (on, off, or blinking), the LEDs indicate the IDU's operating status. The front panel LEDs are white when lit. Figure 135: Front panel LEDs Table 12 explains what the IDU status is when the LEDs are on, off, or blinking.
Page 140 Table 12: Front panel LEDs Appearance Status Power On, white color Power is on and the IDU is functioning normally On, red color** Indicates alarm condition Blinking Power is on and the IDU is operating with fallback-bin (backup) version of software Off* No power System...
Page 141: Lan Port Leds
LAN port LEDs The LEDs on the LAN (Ethernet) port on the IDU's rear panel indicate link status and speed, as shown in Figure 136. Figure 136: LAN port LEDs Table 13 shows the IDU LAN LED scheme. Table 13: LAN port LED descriptions Color Description Top LED...
Page 142 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 143: Resetting The User Terminal
Resetting the user terminal Turn off the user terminal As shown in Figure 62, to turn off the UT disconnect the AC power cord of the power supply unit from the surge protector. Turn on the user terminal As shown in Figure 62, to turn on the UT connect the AC power cord of the power supply unit to the surge protector and then monitor the LEDs on the IDU front panel as described in...
Page 144 WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 145: De-Icing/Heater
De-icing/heater This feature is designed to be used in situations where there is snow or ice accumulation on the ODU antenna panel. Enabling this feature allows the antenna to generate heat to melt any ice or snow accumulation on the antenna panel. Enabling de-icing From the LUI, go to Diagnostics →...
Page 146 When set to Always On, the heat option remains enabled indefinitely and persists across any reboot of the terminal. Set Pre-Heat toggle button to OFF when snow or ice accumulation has stopped. Figure 139: Pre-heat, timed operation When selecting the Timed option, a pre-heat duration interval can be specified from a minimum of 1 to a maximum of 175 hours.
Page 147: Standards
Standards The HL1100W UT has been certified to comply with the standards listed in Table 14 Table Regulatory compliance Table 14: Regulatory compliance information for the ODU Item Specification Safety UL 62368-1, UL60950-1, and UL 60950-22 for the United States CSA/CAN No.
Page 148: Repairs In Canada
Repairs in Canada Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment.
Page 149: Customer Support
Customer support Customer support information can be found in the Hughes LEO app. Viewing customer support information If you need to contact the customer support, follow these steps to find out customer support information saved on the user terminal. Refer to Checking user terminal status on page 104 to launch the app and login to view the dashboard.
Page 150: Viewing User Terminal Hardware Information
The Support page (Figure 141) provides contact information for Hughes Customer Support. Figure 141: Support screen Viewing user terminal hardware information When you contact customer support, you may be asked to share user terminal hardware information (UT S/N, IMEI, IMSI) for identification purposes. UT S/N, IMEI are printed on the label of the ODU package.
Page 151 Figure 142: User Terminal Info link The User Terminal Info screen details the user terminal hardware and software details (Figure 143). Appendix I • Customer support 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 152: Warranty Repair
Figure 143: User Terminal Info screen Warranty Repair Please, contact customer support if any warranty repairs are needed. Follow the instructions received from customer support to initiate the RMA process for the repair(s). Appendix I • Customer support 1044008-0001 Revision A WorldVu Development LLC and Hughes Network Systems LLC Proprietary.
Page 153: Acronyms
Acronyms GN – Ground Network GNSS – Global Navigation Satellite System GPS – Global Positioning System A – Amp AC – Alternating Current APN – Access Point Name AWG – American Wire Gauge HNS – Hughes Network Systems BFA – Beam Former Array IFL –...
Page 154 NPM – Non-Penetrating Mount SPA – Single Page Application SSID – Service Set Identifier SW – Software ODU – Outdoor Unit OW – Oneweb Tx – Transmit P/N – Part Number PoE – Point of Entry UT – User Terminal PSU –...

EchoStar HUGHES OneWeb HL1100W Installation Manual

Chapter 1 Overview

Chapter 3 Installing the ODU

Quick Links

Need help?

Questions and answers

Related Manuals for EchoStar HUGHES OneWeb HL1100W

Summary of Contents for EchoStar HUGHES OneWeb HL1100W

Table of Contents