Life Fitness Discover SE4 Service Manual

Life Fitness Discover SE4 Service Manual

Treadmill, cross-trainer, upright and recumbent lifecycle exercise bikes, powermill climber, arc trainer
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Life Fitness Discover SE4 Console
Service Manual
Treadmill, Cross-Trainer, Upright and Recumbent Lifecycle® Exercise
Bikes, PowerMill™ Climber, Arc Trainer™
Service Manual
REV April 24, 2023

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Summary of Contents for Life Fitness Discover SE4

  • Page 1 Life Fitness Discover SE4 Console Service Manual Treadmill, Cross-Trainer, Upright and Recumbent Lifecycle® Exercise Bikes, PowerMill™ Climber, Arc Trainer™ Service Manual REV April 24, 2023...
  • Page 3 Latin America and Caribbean* Germany, Austria, and Switzerland Hong Kong Life Fitness, LLC Life Fitness Europe GMBH Life Fitness Asia Pacific LTD 10601 W Belmont Ave Neuhofweg 9 26/F, Global Trade Square Franklin Park, IL 60131 U.S.A. 85716 Unterschleißheim...
  • Page 4: Table Of Contents

    Copyright 2023, Life Fitness, LLC. All Rights Reserved. Life Fitness, Hammer Strength, Cybex, ICG and SCIFIT are registered trademarks of Life Fitness, LLC and its affiliated companies and subsidiaries. Disclaimer: Images and specifications are current as of the date of publication and are subject to change.
  • Page 5 Copyright 2023, Life Fitness, LLC. All Rights Reserved. Life Fitness, Hammer Strength, Cybex, ICG and SCIFIT are registered trademarks of Life Fitness, LLC and its affiliated companies and subsidiaries. Disclaimer: Images and specifications are current as of the date of publication and are subject to change.
  • Page 6: Safety Instructions

    • Life Fitness Family of Brands does not warrant nor guarantee that component parts used in the manufacture of products offered under the Life Fitness Family of Brands are latex-free. Users of these products must take all necessary precautions to prevent accidental contact that could lead to an adverse latex reaction.
  • Page 7 • When the product is not in use, Life Fitness recommends unplugging the product. Disconnect from the electrical outlet when not in use, and before putting on or taking off parts. To disconnect, turn power OFF at the ON/OFF switch, then remove plug from electrical outlet.
  • Page 8 • Handrails may be held to enhance stability as needed, but are not for continuous use. • When the product is not in use, Life Fitness recommends unplugging the product. Disconnect from the electrical outlet when not in use, and before putting on or taking off parts. To disconnect, turn power OFF at the ON/OFF switch, then remove plug from electrical outlet.
  • Page 9 ANATEL Compliance Information - Brazil This equipment incorporates the product approved by ANATEL under the numbers ANATEL118033-20-07558 (RFID), 01535-21-13620 (wireless charger). This equipment is not entitled to protection against harmful interference and may not cause interference in duly authorized systems. Page 7 of 155...
  • Page 10: Before Use

    Before Use Before using this product, it is essential to read this ENTIRE operation manual and ALL assembly instructions. It describes equipment setup and instructs members on how to use it correctly and safely. Avant d’utiliser ce produit, il est indispensable de lire ce manuel d’utilisation dans son INTÉGRALITÉ, ainsi que TOUTES les instructions d’installations.
  • Page 11: Functional Information

    • Life Fitness Arc Trainer Statements of Purpose: • The Life Fitness Treadmill is an exercise machine that enables users to walk or run, in place, indoors on a moving surface. • The Life Fitness Cross-Trainer is an exercise machine that combines low-impact elliptical pedaling with push / pull arm motion to provide an efficient, effective total body workout indoors.
  • Page 12: Immobilization Method - Discover Se4 Console

    Immobilization Method - Discover SE4 Console The purpose of immobilizing the unit is to prevent unauthorized use. The system causes immobilization of the unit when activated. This procedure applies to Treadmills and Powermills. 1. Tap the LANGUAGE icon on the ATTRACT SCREEN to access the SELECT LANGUAGE screen. (Language Icon position may vary on consoles.)
  • Page 13 6. UNIT IMMOBILIZED BY MANAGER message appears on screen. 7. Tap the upper part of the ATTRACT SCREEN in the following sequence: Upper-Left, Upper-Right, Upper-Left, and Upper-Right to enter SYSTEM OPTIONS. 8. Tap the Immobilize Unit icon to disable. Page 11 of 155...
  • Page 14: Introduction

    Life Fitness, Hammer Strength, and ICG. • http://www.lifefitness.com/parts service parts ordering for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG products along with warranty parts ordering and technician requests. • https://lfworld.lifefitness.com easy to find Knowledge Base articles with answers to frequently asked questions and product support documentation for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG.
  • Page 15: Maintenance

    3. Maintenance Preventive Maintenance Tips NOTE: Safety of the equipment can be maintained only if the equipment is examined regularly for damage or wear. Keep the equipment out of use until defective parts are repaired or replaced. Pay special attention to parts that are subject to wear, as outlined below.
  • Page 16: Theory Of Operation

    4. Theory of Operation Board Location, Non-Treadmill, Main Item Description Qty. Antenna WLAN / Bluetooth Tuners or Set Top Box Main Board, Tablet PCBA (PCB-001) ANT+ Board (PCB-006) Fitcore PCBA (PCB-002) Apple Authentication Board (PCB-013) Board Location, Non-Treadmill, Lower Item Description Qty.
  • Page 17: Non-Treadmill

    Cable Location, Non-Treadmill Item Description Qty. CABLE, WLAN / BLUETOOTH CABLE: TABLET TO TV TUNER 12V POWER & UART CABLE ASSEMBLY: HDMI TYPE-A TO HDMI TYPE-A CABLE: TABLET eDP to LCD eDP CABLE ASSY: TABLET TO ANT+, UART, NON-TREAD CABLE ASSEMBLY: TABLET TO ANFC MODULE, I2C CABLE: POWER VSYS FITCORE TO TABLET 12-24V CABLE: CSAFE CABLE: USB RNDIS COMM TABLET AND FITCORE...
  • Page 18: Main

    Board Location, Treadmill, Main Item Description Qty. Antenna WLAN / Bluetooth Tuners or Set Top Box Backlight PCB Main Board, Tablet PCBA (PCB-001) ANT+ Board (PCB-006) Fitcore PCBA (PCB-002) Apple Authentication Board (PCB-013) Board Location, Treadmill, Lower Item Description Qty. MAIN PCB ASSY: ACTIVE NFC 2.0 PCB ASSY: SE4, WIRELESS...
  • Page 19: Treadmill

    Cable Location, Treadmill Item Description Qty. CABLE, WLAN / BLUETOOTH CABLE: BACKLIGHT BOARD TO LCD CABLE: TABLET TO BACKLIGHT BOARD CABLE: TABLET TO TV TUNER 12V POWER AND UART CABLE: TABLET USB TYPE-A TO LCD TOUCH PANEL CABLE ASSEMBLY: TABLET TO ANT+, UART, TREAD CABLE: CSAFE CABLE: POWER VSYS FITCORE TO TABLET 12-24V CABLE: USB RNDIS COMM TABLET AND FITCORE...
  • Page 20: Main Board, Tablet Pcba (Pcb-001)

    Main Board, Tablet PCBA (PCB-001) Theory of Operation: This is the main interconnection board that interfaces to the various PCBA’s in the console. There is a i.MX8M quad-core processor on this board that: • Hosts the Android operating system. • Runs various applications including the LF GUI application and various multimedia apps of Netflix, YouTube, Disney +, and others.
  • Page 21: Troubleshooting Tips

    J7 – microSD Card slot used for software recovery. Requires a formatted microSD card. J8 – USB (User Type-A) Contains USB signals (+5 VDC and D+/D-) to user accessible USB port at console front. J10 – HDMI (STB) Contains audio and video from connected STB (STB connector kit or STB-SYNC).
  • Page 22: Fitcore Pcba (Pcb-002)

    Fitcore PCBA (PCB-002) Theory of Operation: This is the PCBA that runs the workout logic and interfaces directly with base functions. It provides the Main board with power from the connected base and communicates the base functions to the Main board. There are two processors on this board.
  • Page 23: Wireless Qi Charger (Pcb-003)

    Wireless Qi Charger (PCB-003) Theory of Operation: The wireless charger module allows for users to charge their wireless charging enabled mobile phones that are free from obstructions such as metal or thick phone cases when placed on the wireless charging pad in the correct orientation.
  • Page 24: Wlan / Bluetooth Board

    WLAN / Bluetooth Board (PCB-004) Theory of Operation: The WLAN / Bluetooth board is an off-the-shelf module that provides WLAN 2.4GHz and 5GHz band coverage as well as Bluetooth 5.0 support. The module resides on the Main Board (Tablet PCBA) and interfaces to 2 wireless antennas that are placed along the edges of the SE4 console for providing optimal signal coverage.
  • Page 25: Polar Board

    Polar Board (PCB-007) Theory of Operation: The Polar board is an off-the-shelf RE-07 telemetry receiver board from Polar, Inc. It receives HR pulses from the user’s telemetry chest strap. The pulses may be coded or uncoded depending on the type of telemetry strap. If coded, the chest strap must first be within ~25”...
  • Page 26: User Usb Port (Pcb-009)

    User USB Port (PCB-009) Theory of Operation: A Type-A USB port is provided to the user along the bottom edge of the console, behind the door with the USB symbol, next to the headphone jack. The USB port is inside the angled, over-molded assembly and is screwed into the rear bezel.
  • Page 27: Digital Tuner Board Assembly (Pcb-010)

    Digital Tuner Board Assembly (PCB-010) Theory of Operation: The Digital Tuner Board is a subsystem module that provides the Discover console with audiovisual content received from terrestrial, satellite, or cable-based TV systems over an RF coaxial cable or Ethernet. There are three versions of RF coaxial cable DTB's (outlined below) that support specific localizations, and the correct version of DTB is installed within the console on the production assembly line.
  • Page 28: Stb-Sync Hdmi Extender Solution (Pcb-011)

    STB-SYNC HDMI Extender Solution (PCB-011) Theory of Operation: An off the shelf two-part solution to support Set-Top Boxes (STB) with an HDMI output and IR control at a distance of up to 100 meters away. HDMI is limited in its capability to send its audiovisual signal over distances over 10 meters without amplification or alternate methods such as a balun.
  • Page 29 Test The transmitter has the ability to test the HDBaseT cable quality through the front panel. Press the test button on the front panel of the transmitter to start the test, the LED will display the testing results. Button Blue Blinking: The test is No Light: There is no HDBaseT cable plugged in.
  • Page 30: Rfid Module

    If there are any issues, first make sure all the steps in the procedure are followed and all the cable connections are properly made. If issues persist, contact Life Fitness Customer support for further assistance.
  • Page 31: Hdmi Set-Top Box Connector Kit Support

    HDMI Set-Top Box Connector Kit Support Theory of Operation: This offering uses HDMI and IR cables for STB support at proximity to the cardio equipment. The STB Connector Kit feature is also referred to as STB on the Floor solution. The HDMI and IR cables are pre-wired into all Integrity bases and is available as an add-on eternally wired kit for the Elevation bases.
  • Page 32: How To's

    5. How To's Knowledge Base Knowledge Base for more detailed information. Apple Authentication Board Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. •...
  • Page 33: Apple Authentication Board

    2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack USB port USB cable Rear cover 3. Unplug headphone jack cable from headphone jack in rear cover. 4. Unplug USB cable from USB port in rear cover. 5.
  • Page 34 Install Apple Authentication Board 1. Pull back locking tabs and secure Apple authentication board into console. Item Description Apple Authentication Board Locking tab Cable connector 2. Plug cable into cable connector of Apple authentication board. Install Rear Cover 1. Plug headphone jack cable into headphone jack on rear cover. Item Description Headphone jack cable...
  • Page 35 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 36: Complete Installation

    Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 34 of 155...
  • Page 37: Tools Required

    Headphone Jack Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 10 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 38 Remove Headphone Jack 1. Remove two screws securing headphone jack to rear cover using a Phillips screwdriver. Item Description Rear cover Headphone jack Screw Headphone jack cable 2. Unplug headphone jack cable from headphone jack. Install Headphone Jack 1. Plug headphone jack cable into headphone jack. Item Description Rear cover...
  • Page 39 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 37 of 155...
  • Page 40: Nfc Pcb Replacement

    NFC PCB Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 41: Remove Rear Cover

    Remove Rear Cover 1. Remove seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw 2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack...
  • Page 42 2. Remove wireless charging rack. Remove NFC Board 1. Pull back locking tab securing NFC board to console. Item Description Locking tab NFC board Retaining slot 2. Rotate NFC board outward and pull retaining tabs out of retaining slots. 3. Unplug cable to NFC board. Item Description Locking tab...
  • Page 43 2. Slide retaining tabs of NFC board into retaining slots. Item Description Locking tab NFC board Retaining slot 3. Pull back locking tab and rotate NFC board inward to secure with locking tab. Install Wireless Charging Rack Install four screws securing wireless charging rack to console using a Phillips screwdriver. Item Description Console...
  • Page 44 3. Install seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw Install Optional Panel Assembly Install optional panel assembly by pressing panel into tabs on the console. Item Description Optional panel assembly Slot in optional panel assembly Tabs in console Page 42 of 155...
  • Page 45 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 46 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 44 of 155...
  • Page 47: Polar Pcb Replacement

    Polar PCB Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap • Double sided tape Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 48 Remove Rear Cover 1. Remove seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw 2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack...
  • Page 49 2. Remove wireless charging rack. Remove Polar PCB 1. Carefully pry Polar PCB off of console. NOTE: Polar PCB is held in place with double sided tape. Item Description Polar PCB Double sided tape Console 2. Unplug Polar PCB cable from Fitcore board but pressing down small tab to unlatch. NOTE: To not pull by wires or damage cable.
  • Page 50 Install Wireless Charging Rack Install four screws securing wireless charging rack to console using a Phillips screwdriver. Item Description Console Wireless charging rack Screw Install Rear Cover 1. Plug headphone jack cable into headphone jack on rear cover. Item Description Headphone jack cable Headphone jack USB port...
  • Page 51 Install Optional Panel Assembly Install optional panel assembly by pressing panel into tabs on the console. Item Description Optional panel assembly Slot in optional panel assembly Tabs in console Page 49 of 155...
  • Page 52 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 53 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 51 of 155...
  • Page 54: Rfid Pcb Replacement

    RFID PCB Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 55 Remove Rear Cover 1. Remove seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw 2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack...
  • Page 56 2. Remove wireless charging rack. Remove RFID Board 1. Pull back locking tab securing RFID board to console. Item Description Locking tab RFID board Retaining slot 2. Rotate RFID board outward and pull retaining tabs out of retaining slots. 3. Unplug cable to RFID board. Item Description Locking tab...
  • Page 57 2. Slide retaining tabs of RFID board into retaining slots. Item Description Locking tab RFID board Retaining slot 3. Pull back locking tab and rotate NFC board inward to secure with locking tab. Install Wireless Charging Rack Install four screws securing wireless charging rack to console using a Phillips screwdriver. Item Description Console...
  • Page 58 3. Install seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw Install Optional Panel Assembly Install optional panel assembly by pressing panel into tabs on the console. Item Description Optional panel assembly Slot in optional panel assembly Tabs in console Page 56 of 155...
  • Page 59 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 60 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 58 of 155...
  • Page 61: Set Top Box Sync Receiver Replacement

    Set Top Box SYNC Receiver Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 20 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 62 Install Set Top Box SYNC Receiver 1. Place set top box in position on the console. Item Description Console Set top box Screw Bracket 2. Install two screws securing bracket and set top box to console using a Phillips screwdriver. NOTE: Longer tab of bracket goes towards the top.
  • Page 63: Tuner Replacement

    Tuner Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 20 minutes Tuners NOTE: There are many different tuners available. The size, shape, and cables vary by tuner. • DVB-C/DVB-S/DVB-S2, PAL/DVB-T/DVB-T2 • NTSC/ISDB-T/DTMB • Pro:Idiom, QAM-B, ATSC/NTSC Disconnect Power Source Unplug power cord from power outlet.
  • Page 64 Install Tuner 1. Slide tuner into retention clip in console. Rear cover removed to show detail Item Description Console Retention clip Tuner Screw 2. Install two screws securing tuner to console using a Phillips screwdriver. 3. Connect cables to tuner. Install Console to Unit 1.
  • Page 65: Usb Port Replacement

    USB Port Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 10 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 66 Remove USB Port Remove two screws securing USB port to rear cover using a Phillips screwdriver. Item Description Rear cover USB port Screw Install USB Port Install two screws securing USB port to rear cover using a Phillips screwdriver. Item Description Rear cover USB port...
  • Page 67 2. Operate unit at all levels to verify proper operation. Page 65 of 155...
  • Page 68: Wireless Charging Pcb Replacement

    Wireless Charging PCB Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 69: Remove Rear Cover

    Remove Rear Cover 1. Remove seven screws securing rear cover to console using a Phillips screwdriver. Non-Treadmill shown Item Description Console Rear cover Screw 2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack...
  • Page 70 2. Remove wireless charging rack. Remove Wireless Charging Board 1. Remove four screws securing wireless charging board to console using a Phillips screwdriver. Item Description Wireless charging board Screw Console 2. Unplug cable to wireless charging board. 3. Remove wireless charging board. Install Wireless Charging Board 1.
  • Page 71 Install Wireless Charging Rack Install four screws securing wireless charging rack to console using a Phillips screwdriver. Item Description Console Wireless charging rack Screw Install Rear Cover 1. Plug headphone jack cable into headphone jack on rear cover. Item Description Headphone jack cable Headphone jack USB port...
  • Page 72 Install Optional Panel Assembly Install optional panel assembly by pressing panel into tabs on the console. Item Description Optional panel assembly Slot in optional panel assembly Tabs in console Page 70 of 155...
  • Page 73 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 74 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 72 of 155...
  • Page 75: Wlan / Bluetooth Board Replacement

    WLAN / Bluetooth Board Replacement Tools Required: • Phillips screwdriver • ESD (Electrostatic Discharge) grounding strap Time: 30 minutes Disconnect Power Source Unplug power cord from power outlet. WARNING: Shock and electrocution hazard. • Unplug unit and let sit 10 minutes before cleaning or performing maintenance. •...
  • Page 76 2. Pull rear cover away from console to get access to headphone and USB cables. Item Description Headphone jack cable Headphone jack USB port USB cable Rear cover 3. Unplug headphone jack cable from headphone jack in rear cover. 4. Unplug USB cable from USB port in rear cover. 5.
  • Page 77 Install WLAN / Bluetooth Board 1. Plug WLAN / Bluetooth board into Fitcore board connector. Item Description WLAN / Bluetooth board Screw Antenna cable Antenna Antenna cable connection Fitcore board connector 2. Install screw securing WLAN / Bluetooth board to Fitcore board using a Phillips screwdriver. 3.
  • Page 78 Install Console to Unit 1. Connect base to console connections. Non-Treadmill With Tuner Treadmill With Tuner Item Description Item Description Ethernet Base Power HDMI Base Interface Cable (Base Switches, ESS, Lifepulse) Base Com CSAFE Coax Non-Treadmill With Set Top Box Treadmill With Set Top Box Item Description...
  • Page 79 Complete installation 1. Plug power cord into power outlet. 2. Operate unit at all levels to verify proper operation. Page 77 of 155...
  • Page 80: Troubleshooting

    Make sure the chest strap transmitter is within 3 ft. heart rate receiver. (0.9 m) of the heart rate receiver. Polar telemetry heart rate chest strap battery is Contact Life Fitness Customer Support Services for depleted. instructions on how to have the Polar telemetry heart rate chest strap replaced.
  • Page 81: Troubleshooting - Life Fitness On

    Troubleshooting - Life Fitness On Demand+ Malfunction Probable Cause Corrective Action Activate On-Demand Workouts / Streaming On-Demand Workouts / Streaming Interactive Interactive Terrains via Manager’s Configuration or Terrains has not been activated. On-Demand Workouts / on Halo.Fitness. Streaming Interactive Check network connectivity in Manager’s Terrains library is not Configuration.
  • Page 82: Troubleshooting - Service Items

    Troubleshooting - Service items Powermill Service items shown Additional Service items for Treadmill and Non-Treadmill: • Treadmill - Incline Motor Override • Non-Treadmill - Pedal RPM Access Systems Options, then access Service items by selecting System Options > Service. Front Facing Headphone Jack If the headphone jack / port is not connected internally within the console the indicator will display Connected, and would remain displaying Connected even when plugging headphones in to the outside jack.
  • Page 83 Ant+ Module If the Ant+ Module is not connected internally within the console it will display No Device Connected. Page 81 of 155...
  • Page 84: Update Console Software

    7. Software Update Console Software There are three methods of performing the Life Fitness Discover SE4 Console Software Update procedure: • Method 1: At console when the Product is offline (USB Stick with minimum 4GB needed). Note: 3rd party apps are installed remotely where a network connection is required.
  • Page 85 9. Tap the bottom part of the Select Language screen in the following sequence: Lower-Left, Lower-Right, Lower- Left, Lower-Right. NOTE: Make sure you tap INSIDE the black square! 10. Console Software version will appear at the top of System Options. Page 83 of 155...
  • Page 86 11. Tap Information > Software Versions:. • Software build version will be at the very top of the screen. • Android OS and Fitcore OS will be listed in the first column. Page 84 of 155...
  • Page 87 Discover SE4 Console, Online Software Update Procedure Software update initiated on console using System Options menu Software Updates section – internet connection to the console required. 1. Select Language icon from Attract Screen to access the Select Language screen. 2. Tap the bottom part of the Select Language screen in the following sequence: Lower-Left, Lower-Right, Lower- Left, Lower-Right.
  • Page 88 3. Navigate through the System Options menu to Software Updates and press Update. 4. OS image will be downloaded. 5. APK's will be downloaded 6. Either manually close System Options by selecting the X in the upper right corner to have the installation begin, or wait for System Options to close on its own, the installation will then begin.
  • Page 89 7. Remote Installation begins. Copying Data, Updating OS, Unzipping APK's, and Software Installation. This includes installation of 2nd party apps; Chess, Solitaire, Sudoku, Browser. 3rd party apps (Example: YouTube, Disney+, Netflix, Pandora) are downloaded remotely, which requires an internet connection. 8.
  • Page 90 • Unzipping. (approximately 0:30 seconds) • Programming Linux. (approximately 2:30 minutes – bulk of which occurs at 99%) • Programming Lifepulse module. (approximately 4:20 minutes) • Shutdown dialog will briefly appear before a final reboot. 9. System update ends on Running Man screen with spinning icon in bottom-right, followed by the Attract screen. 10.
  • Page 91 11. Tap the bottom part of the Select Language screen in the following sequence: Lower-Left, Lower-Right, Lower- Left, Lower-Right. NOTE: Make sure you tap INSIDE the black square! 12. System Options will appear. Page 89 of 155...
  • Page 92 13. Tap Information > Software Versions:. • Software build version will be at the very top of the screen. • Android OS and Fitcore OS will be listed in the first column. 14. Once network connectivity is established and the console is on the Attract screen, 3rd party apps will be installed remotely.
  • Page 93 Discover SE4 Console, Online and registered to Halo Software Update Procedure Software update initiated from Halo – internet connection to the console is required. Halo Account with unit registered on Halo. 1. Sign in to Halo. 2. Extend the Software left hand navigation option and select the Remote Updates option.
  • Page 94 5. We highly encourage turning ON the Auto Update setting. Automatic Software Updates are set by default to perform daily at 2 AM in your facility's local time zone. Automatic Software Updates is a great way to ensure your equipment is updated on a regular basis. Software upgrades are necessary to ensure your equipment is up to date with all safety and general product fixes.
  • Page 95 8. Console Software version will appear at the top of System Options. 9. Tap Information > Software Versions:. • Software build version will be at the very top of the screen. • Android OS and Fitcore OS will be listed in the first column. Page 93 of 155...
  • Page 96: Console

    How to perform a System Recovery for the Console If a console is deemed completely non-responsive a System Recovery can be attempted to recover proper console functionality. If the System Recover method is not successful, then the console will need to be replaced. There are two methods to perform a System Recovery of the console: •...
  • Page 97: Diagnostics

    8. Diagnostics Access Systems Options This procedure will give you access to the following menus: • System Options • Manager menu • Service menu • System Test: Access Motor Modules Test • Information: Enable Wireless Connectivity • Information: Access Systems Errors 1.
  • Page 98 4. For Managers menu tap Configuration > Manager. 5. For Service menu tap the Service button. Device status will be displayed - Connected or No Device Connected. Page 96 of 155...
  • Page 99 Access Motor Modules Test Access Systems Options and navigate to Service menu. 2. Select System Test > Motor Modules to display test screen. Motor Modules test screen will be displayed. 3. Select a motor to test. Page 97 of 155...
  • Page 100 Incline Motor Test 1. Select Lift (Incline motor) option for Module. 2. Select manual option. 3. Press Incline up key on either the bullhorn, activity zone, or the GUI, to move the incline motor up. • If it is unresponsive, the incline motor could be damaged. •...
  • Page 101 • This could indicate a bad IMDB. • This could indicate a bad drive motor. • This could indicate improper infrastructure (no dedicated outlet). PowerMill Encoder Test Before running the encoder test, check signals on motor board. 1. Move the steps of the PowerMill and see if LED 12 is flashing on the motor board. •...
  • Page 102 4. The first test that runs automatically is the communication test. If System Comm OK appears everything is communicating. Message Center Display Description Normal operation mode where xx.x = actual SPM rate and yy = commanded SPM NORMAL xx.x yy rate.
  • Page 103 Enable Wireless Connectivity Access Systems Options and navigate to Service menu. 2. Select Information > Network Information. 3. To enable Wireless Connectivity, tap Disabled button (1) under Wireless Connectivity. 4. To connect to LFwireless, tap Add LFwireless button (2). If you see Can’t load parameters error (or something similar) under the Scan button (3): •...
  • Page 104 Access Systems Errors Access Systems Options and navigate to Service menu. 2. Select Information > System Errors to display list of error codes. Page 102 of 155...
  • Page 105: Default Settings

    Default Settings Cardio Bases with SE4 Console Setting Default Description This option sets a new default language. Options include: English US, English UK, Spanish, German, Japanese, Dutch, Simplified Chinese, Default Language English U.S. Traditional Chinese, Portuguese, Italian, French, Russian, Korean, Turkish, Polish, Finnish, Hungarian, Arabic, Catalan, Basque, Welsh, Hebrew, Danish and Swedish.
  • Page 106 3 mph increments before needing to let go and press and hold again. When disabled, the user will not be able to press and hold to increase speed. Turns off all Fit Tests except for the Life Fitness Fit Tests Fit Test Plus when "Off".
  • Page 107 Setting Default Description The rate at which the treadmill accelerates to the selected speed. Acceleration Rate Range from 1 (slowest) to 5 (fastest). The rate at which the treadmill decelerates to the selected speed. Deceleration Rate Range from 1 (slowest) to 5 (fastest). PowerMill Climber Only Setting Default...
  • Page 108: Error Code List - Discover Se4 Console

    9. Error Code List - Discover SE4 console Error codes notify user of a problem condition and are displayed on the console. Error codes can also help to indicate the part of the unit most likely to be causing the problem.
  • Page 109: Error 21

    Lost Communication with a Controller, after initially communicating. Cause • Bad Cables • Bad Motor Controller • Bad Console PCB, MIB, or Fitcore PCBA (Discover SE4) Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/ softwareDownload.html.
  • Page 110: Error 25

    Error 25 Error Message Displayed to user • E25 • Incline Inoperative • Incline Inoperative - Continue if desired! Condition Lift Home Switch Error. Home switch on Treadmill is not being properly detected/depressed when the system is seeking the home position (0% incline). ARC and Bike LCB error: Incline Movement Feedback Stopped. Cause •...
  • Page 111: Error 27

    Error 27 Error Message Displayed to user • E27 • Incline Inoperative • Incline Inoperative - Continue if desired! Condition Lift timeout error. Cause • Bad cable • Bad Motor Controller • Bad Incline Motor • Incline Motor is in Thermal Protection Mode Remedy •...
  • Page 112: Error 31

    Error 31 Error Message Displayed to user • E31 • Unable to Attain Target Speed! Message goes away after 30 seconds Condition Running belt did not reach the target speed within the allotted time. Cause • Multiple, frequent speed changes - in older software, the speed attainment timer starts with first speed change request and does not reset for subsequent speed change requests before the timer expires, therefore the equipment may be in the midst of a speed change when the timer expires, this can result in an E31.
  • Page 113: Error 33

    Error 33 Error Message Displayed to user • E33 • Notify Maintenance! Motor Controller Error (Thermal Shutdown) Keep error on screen until OK button pressed. Condition Error sent by Motor Controller if there is a Motor Controller thermal trip. Temperature sensor on Motor Controller board.
  • Page 114: Error 34

    Error 34 Error Message Displayed to user • E34 • Notify Maintenance! Motor Controller Error (Hardware Current Trip) Keep error on screen until OK button pressed. End workout. Condition Error sent by Motor Controller when it detects an over current condition (i.e. current limit threshold exceeded. Also called - "Controller Fault 1 Trip".
  • Page 115: Error 38

    Error 38 Error Message Displayed to user • E38 • Warning - Step Off Belt, Maximum Voltage Trip Keep error on screen until OK button pressed. End workout. Condition Error sent by the Motor Controller when it detects an over voltage condition. Applies to motorized equipment only. Cause •...
  • Page 116: Error 47

    Error 47 Error Message Displayed to user • E47 • Start Up Error Condition Message sent by the motor controller when no current is detected while trying to run the belt motor. Cause • Bad cables • Bad motor controller •...
  • Page 117: Error 49

    Error 49 Error Message Displayed to user • E49 • Notify Maintenance! Motor Controller Error (Low Voltage Detected) Condition Error sent by motor controller when it detects an under voltage condition (Low Bus Voltage) Cause • Low AC voltage / Brownout •...
  • Page 118: Error 62

    Error 62 Error Message Displayed to user Condition Error if the motor controller has unexpectedly disabled the main/belt motor. Cause Motor Controller improperly jumpered (on PowerMill) Remedy • Check motor controller jumpers • Check all AC, motor and/or encoder wiring and terminals •...
  • Page 119: Error 63

    Error 63 Error Message Displayed to user Condition The Interface (Maintenance Interface Board) board software has failed a check sum integrity check. The board needs to be programmed or replaced. Cause • Software corrupted • Reprogram Remedy • Reprogram Maintenance Interface Board •...
  • Page 120: Error 65

    Error 65 Error Message Displayed to user • E65 • Motor Thermal Trip Condition The motors internal thermal switch tripped, disabling the motor. When motor cools down, the thermal switch will automatically reset. Cause • Motor thermal cable damaged. • Worn Belt / Deck •...
  • Page 121: Error 71

    Error 71 Error Message Displayed to user • E71 • Stuck hard key detected. Condition Reported by Maintenance Interface Board board when one or more keys are held in at power-up. Cause • Stuck key on Activity Zone • Stuck key in console Remedy •...
  • Page 122 Column Number Console Race Console Goal 0080 Mode* Workouts* * Denotes keys that are only on the Advanced console Page 120 of 155...
  • Page 123: Error 72

    Error 72 Error Message Displayed to user • E72 • Activity Zone keypad not detected. Condition Reported by Maintenance Interface Board board when Activity Zone keypad is not connected / detected Cause • Activity Zone keypad is disconnected • Damaged cable to Activity Zone •...
  • Page 124: Error 73

    Error 73 Error Message Displayed to user Condition Indicates a short / over-current condition to the VCardio power pin on the CSAFE port(s). Cause • CSAFE connected device or cable shorted • Bad CSAFE board (Explore) • Bad board (which contains the CSAFE connector) Remedy •...
  • Page 125: Error 74

    • Cable to E-Stop circuit pinched • E-Stop circuitry PCB under bridge • Life Pulse / Activity Zone Printed Circuit Board is disconnected or a bad connection (Explore and Discover SE4 console) • Life Pulse / Activity Zone Printed Circuit Board is bad (Explore and Discover SE4 console) •...
  • Page 126: Error 75

    Error 75 Error Message Displayed to user • E75 • doStartWorkflow-Up Failure Condition System unexpectedly timed out retrieving base data at power-up. Retry to power up first to see if there was a temporary failure. If problem persists, then check other causes. Cause •...
  • Page 127: Error 76

    Error 76 Error Message Displayed to user • E76 • System Error Condition Motor Controller detected a UL Error condition related to a hardware failure. Cause • Software update needed • Bad Motor Controller Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/ softwareDownload.html.
  • Page 128: Error 77

    Error 77 Error Message Displayed to user Condition USB power is / was shorted. Cause Android/USB micro cable shorted Remedy • Check USB dongle, cable, device for damage • Replace USB dongle, cable, device • If USB still over-current with all USB cables/devices unplugged, then replace console Page 126 of 155...
  • Page 129: Error 78

    Error 78 Error Message Displayed to user • E78 • Notify Maintenance Motor Controller Error (Motor Thermal Shutdown) Keep error on screen until OK button pressed. Condition Error sent by Motor Controller if it detects the internal motor thermal / temperature switch tripped. This disables the motor until it cools down and the thermal switch re-engages.
  • Page 130: Error 80

    Error 80 Error Message Displayed to user • E80 • Notify Maintenance Brake Deactivated Keep error on screen until OK button pressed. Condition Error sent by the Motor Controller when it detects that the mechanical brake was inadvertently disabled. Try to enable the mechanical brake.
  • Page 131: Error 81

    Error 81 Error Message Displayed to user • E81 • Notify Maintenance RPM Limit Error Keep error on screen until OK button pressed. Condition Error sent by Motor Controller when it has exceeded its internal RPM limit. A step speed too far from the target speed was detected due to excessive weight or abrupt non-typical operation.
  • Page 132: Error 82

    Error 82 Error Message Displayed to user • E82 • Notify Maintenance! Dump Resistor Error Keep error on screen until OK button pressed. Condition Error sent by MC when the dump resistor maximum 'on-time' has been exceeded. Thus maximum allowed resistor power was dissipated for an excessive period.
  • Page 133: Error 83

    Error 83 Error Message Displayed to user • E83 • Notify Maintenance Dump Resistor Test Error Keep error on screen until OK button pressed. Condition Error sent by the Motor Controller when the dump resistor is not detected (i.e. test failed). Cause •...
  • Page 134: Error 84

    Error 84 Error Message Displayed to user • E84 • Notify Maintenance RPM Sensor Error Keep error on screen until OK button pressed. Condition Error sent by Motor Controller when the encoder RPM difference test has detected a significant and unexpected change.
  • Page 135: Error 89

    Error 89 Error Message Displayed to user • E89 • Notify Maintenance Bus Dump Power Error Keep error on screen until OK button pressed. Condition Motor Controller reporting a Bus Dump resistor power to stop error. Maximum allowed resistor power was dissipated for an excessive time period stopping the machine.
  • Page 136: Error 90

    Error 90 Error Message Displayed to user • E90 • Notify Maintenance Steps Jammed Keep error on screen until OK button pressed. Condition Maximum positive force exceeded error, as reported by Motor Controller. The drive system detected having to push the steps excessively to maintain speed.
  • Page 137: Error 91

    Error 91 Error Message Displayed to user • E91 • Notify Maintenance Mechanical Brake Error Keep error on screen until OK button pressed. Condition Error sent by the Motor Controller when it detects the mechanical brake has failed which is detected when the Motor Controller has the brake locked but RPM's / movement is detected and it shouldn’t be.
  • Page 138: Error 92

    Error 92 Error Message Displayed to user • E92 • RPM MAX Error Condition This indicates that the console commanded an RPM value that was above the maximum allowed RPM value that the MC supports. This should not happen in the field - notify Engineering. Cause •...
  • Page 139: Error 93

    Error 93 Error Message Displayed to user • E93 Condition The RMS current drawn by the motor was excessive causing a step slowdown. Cause • Bad motor / wiring • Bad Motor Controller • Excessive user weight • Jumping / pushing on steps Remedy •...
  • Page 140: Error 94

    Error 94 Error Message Displayed to user • E94 • Notify Maintenance No Motor Current Keep error on screen until OK button pressed. Condition No Motor Current measured Cause • Motor might be unplugged from Motor Controller board • Bad Motor Controller Remedy •...
  • Page 141: Error 101

    Error 101 Error Message Displayed to user E101 Condition Unable to communicate with LifePulse Module. Cause • No LifePulse board • LifePulse board un-programmed • LifePulse connector P7 damaged Remedy • Replace LifePulse board • Replace Fitcore board • Replace console •...
  • Page 142: Error 110

    Error 110 Error Message Displayed to user E110 Condition LifePulse Module firmware update failed. Cause • Update image is corrupted • Intermittent connection issues • Damaged LifePulse module Remedy • Re-download software update, retry software update. • Check condition and connections of LifePulse cable, un-seat and re-seat connections, retry software update. •...
  • Page 143: Error 119

    Error 119 Error Message Displayed to user E119 Condition Arc Trainer base cannot find incline motor. Cause • Incline motor cable damaged or un-plugged • Bad incline motor Remedy • Check incline motor cable for: connection, damage, etc, unseat and re-seat connector •...
  • Page 144: Error 138

    Error 138 Error Message Displayed to user E138 Condition Error 138 occurs after a software update. Cause • Failed firmware update attempt (majority of the time) • Corrupted firmware • Board failure Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/ softwareDownload.html.
  • Page 145 Error 140 Error Message Displayed to user E119 Condition E-Stop disconnected. Cause Fitcore board detecting E-Stop disconnected Remedy Check E-Stop cable for: connection, damage, etc, unseat and re-seat connector Page 143 of 155...
  • Page 146: Error 143

    • If the problem persists try reprogramming the SKU and model number: This can be done on Integrity X and Discover SE4 consoles by using the System Options > Manufacturer Settings • On Integrity C, Integrity SL, and Cybex 50L consoles a USB SKU Programming must occur...
  • Page 147: Error 150

    Error Message Displayed to user E149 Condition SKU doesn't contain product type. Cause When the SKU manager can not determine the Product Type from the SKU. Remedy See Knowledge Base article Life Fitness SL Console Errors 148, 149, 150, 157. Page 145 of 155...
  • Page 148: Error 151

    Error 150 Error Message Displayed to user E150 Condition Base SKU is absent Cause SKU not programmed. Remedy See Knowledge Base article Life Fitness SL Console Errors 148, 149, 150, 157. Page 146 of 155...
  • Page 149: Error 164

    Error 151 Error Message Displayed to user E151 Condition Console GO / STOP / PAUSE key not detected Cause Console GO / STOP / PAUSE keypad disconnected. Remedy • Insure all connectors are connected properly. Unseat / reseat connectors. Console GO / STOP / PAUSE keys Other keys Integrity console...
  • Page 150 Error 164 Error Message Displayed to user E164 Condition Arc Trainer RCB incline actuator timeout (m1 position error). Cause • Actuator cable broken or un-plugged • Bad incline motor Remedy • Check actuator cable for: connection, damage, etc, unseat and re-seat connector •...
  • Page 151: 10. Schematics

    10. Schematics Block Diagram - Console Block Diagram - Heart Rate Board Page 149 of 155...
  • Page 152: 11. Led Chart

    11. LED Chart Diagnostic LED's Digital Tuner Board LED Color Description Blue On power up stays solid and during operation blinks at a 1 second interval. Fitcore 3 Board LED Color Description LED that blinks in about 0.5 second interval showing communication between the LifePulse micro and the iMX8 mini CPU.
  • Page 153 Tablet PCBA Ethernet LED Color Description Amber, Green The Ethernet jack visible through the rear has a green and amber LED that can be used for validation when used with a wired Internet connection. • Left LED is indication the link is established and should remain solid Amber •...
  • Page 154: Wireless Charger

    Tablet PCBA WLAN / BT Module LED Color Description Green Buried in the top left corner when looking at the console from the rear indicating the WLAN / BT module is connected and operating. Constant ON. Wireless Charger LED Color Description Blue Shown at the front of the console on boot up (blinks once) and stays illuminated during...
  • Page 155: 12. Glossary

    Light Emitting Diode - LED's provide display functionality and are commonly used for indicator lights. Lifepulse ™ Life Fitness' proprietary hardware and software system designed to measure user's heart rate by making electrical contact at user’s palms. Motor Drive Board...
  • Page 156: 13. Warranty

    Who Pays Transportation and Insurance For Service If the Product or any covered part must be returned to a service facility for repairs, We, Life Fitness Family of Brands, will pay all transportation and insurance charges for the first year. You are responsible for transportation and insurance charge after the first year.
  • Page 157: Changes In Warranty Not Authorized

    Changes in Warranty Not Authorized No one is authorized to change, modify or extend the terms of this limited warranty. Effects of State Laws This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country by country.

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