Table of contents Safety .......... 4 Laundry.......... 38 General information...... 4 Preparing the laundry ..... 38 Intended use........ 4 Sorting laundry ....... 39 Restriction on user group.... 5 Degrees of soiling ...... 39 Safe installation ........ 5 Care symbols on the care labels ... 39 Safe use ........... 7 Detergents and care products..
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Connecting the appliance to a Inserting the transit bolts.... 68 WLAN home network (Wi-Fi) Using the appliance again ..... 69 without WPS function ..... 48 Disposing of old appliance .... 69 Connecting your appliance to Customer Service...... 70 the Home Connect app.... 48 Product number (E-Nr.) and pro- Connecting the appliance to the duction number (FD) ...... 70 energy manager ...... 49...
en Safety Safety Please read the safety information to ensure that you use the ap- pliance safely. General information You can find general information about this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently. ¡...
Safety en Restriction on user group Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers.
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en Safety ¡ If the insulation of the power cord is damaged, this is danger- ous. ▶ Never let the power cord come into contact with hot appli- ance parts or heat sources. ▶ Never let the power cord come into contact with sharp points or edges.
Safety en CAUTION ‒ Risk of injury! ¡ The appliance may vibrate or move when in use. ▶ Place the appliance on a clean, even, solid surface. ▶ Align the appliance using the appliance feet and a spirit level. ¡ If hoses and power cords have been laid incorrectly, this causes a tripping hazard.
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en Safety ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance. WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Safety en ¡ The appliance may tip over if you sit on or lean against the open door. ▶ Do not sit on or lean against the appliance door. ▶ Do not place any objects on the appliance door. ¡ Reaching into the drum while it is still turning may cause hand injuries.
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en Safety ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Preventing material damage en Make sure that the valve hous- ▶ Preventing material damage Preventing material dam- ing for the water inlet hose does not come into contact with its surroundings and is not subjec- ted to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter terial damage and damage to the ap-...
en Environmental protection and saving energy Do not use cleaning products Use the economy programme set- ▶ with a high alcohol content. tings. Do not use hard scouring pads ▶ If you adjust the programme set- or cleaning sponges. tings for a programme, the display Clean the appliance with nothing ▶...
Installation and connection en The appliance comes with an Aqua- Installation and connection Installation and connec- Sensor. tion During the rinse cycle, the Aqua- Sensor checks the degree of tur- You can find out where and how best Installation and connection bidity of the rinsing water, and ad- to install your appliance here.
en Installation and connection Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Requirements for the installa- Washing machine tion location Accompanying documents The appliance may "wander" when it Elbow for fixing the water outlet hose spins.
Installation and connection en Installation location Requirements WARNING Risk of electric shock! On a wooden joist Place the appliance The appliance contains live parts. floor on a water-resistant Touching live parts is dangerous. wooden board which Do not operate the appliance ▶...
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. Removing the transport struts Remove the four sleeves.
Installation and connection en Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. Connecting the appliance Connect your appliance to the power Remove the transport struts. supply, water inlet and water outlet. Connecting the water inlet hose Note: Please read the information in the "Safety"...
en Installation and connection Drainage into a plastic pipe with rubber sleeve or into a gully. Fix and secure the wa- ter outlet hose with an elbow. Connecting the appliance to the electricity supply Note: Please read the information in the "Safety" → Page 4 and "Prevent- Open the water tap carefully and ing material damage"...
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Screw the lock nuts tightly against the housing using a WAF 17 wrench.
en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarise yourself with the parts of your appliance. Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en Detergent drawer Manual dosing compartment Below is an overview of the structure / : Dispenser for fabric softener or of the detergent drawer. detergent : Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain information about the operating status.
en Familiarising yourself with your appliance To select the settings you require, Operating logic press the buttons below the symbols In addition to the actual functions of until the required setting is selected the buttons on the display, you can in the display. also use these buttons to select pro- gramme settings in the main menu and settings in the sub-menus.
Display en Display Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme duration/ Approximate expected programme duration or pro- programme time re- gramme time remaining. maining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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en Display Display Designation Description "Save a programme" → Page 42. Saving the programme Set "other programmes" → Page 42. Other programmes Childproof lock ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is active and the pro- gramme selector has been adjusted. → "Deactivating the childproof lock", Page 45 Easy Iron The reduced creasing function is activated.
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Display en Display Designation Description Water consumption Water consumption for the selected programme. : Low water consumption ¡ : High water consumption ¡ Remote start Remote start is activated. → "Buttons", Page 27 Wi-Fi ¡ Lights up: The appliance is connected to your home network.
en Buttons Buttons Buttons Below is an overview of the buttons The selection of programme settings Buttons and their setting options. depends on the selected pro- With the button, you can open the gramme. You can see the selection sub-menu for additional programme options for each programme in the settings.
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Buttons en Button Selection Description (Spin Speed Reduc- 0 – 1600 rpm Adjust the spin speed or deactivate the spin tion) cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle.
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en Buttons Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dispensed automatically for the prewash and the main wash. If the intelligent dosing system is deactivated, place the detergent for the prewash directly in the drum.
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
en Programmes i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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en Programmes i-DOS i-DOS Easy-Iron Water Plus Silent Wash Prewash Rinse Hold Rinse Plus Stains Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories Accessories Only use original accessories. These have been made especially for your appli- Accessories ance. Here you can find an overview of your appliance's accessories and how to use them. Order number Water inlet hose extension Extend the water inlet hose for WMZ2381 cold water or AquaStop (approx.
en Laundry Laundry Laundry You can wash all items that the man- Laundry ufacturer has marked as machine- washable on the care label and fab- rics made from hand-washable wool using your appliance. Preparing the laundry ATTENTION! To prevent foaming, use only half Objects remaining in the laundry may of the amount of detergent recom- damage the laundry and the drum.
Laundry en – Type of fabric and fibre type Sorting laundry – Whites Note: Please read the information in – Colours the "Safety" → Page 4 and "Prevent- Wash new coloured items ing material damage" → Page 11 sec- separately the first time you tions to ensure that you use the appli- wash them.
en Detergents and care products Notes Detergents and care products Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents You can protect your appliance and Detergents and care products ¡ Do not mix detergent and fabric your laundry by selecting and using softener the correct detergents and care...
Basic operation en Detergent dosage Use the correct detergent dosage to ¡ Water hardness achieve optimal washing results and You can find out how hard your save resources. water is from your local water com- The detergent dosage depends on: pany or measure it yourself using ¡...
en Basic operation It may take a few seconds for the Press Main menu to call up the appliance to switch on. main menu. a The appliance performs an audible Adjust the programme settings if function test in the detergent required. drawer.
Basic operation en Separate the laundry and place it in the drum. Note: Ensure that there is no laun- dry trapped in the door. Close the door. Adding detergent and care product For programmes in which intelligent dosing is not possible or desirable, you can add detergent to the manual Select a programme.
en Basic operation a The drum rotates and load detec- Press tion takes place. This can take up Open the door. to 2 minutes, after which water The appliance door remains enters the drum. locked for safety reasons if the a The display shows either the pro- temperature and water levels are gramme duration or the "Ready in"...
Childproof lock en Deactivating the childproof lock Requirement: To deactivate the childproof lock, the appliance must be switched on. Press and hold the two buttons ▶ for approx. 3 seconds. So that the programme currently running is not cancelled, the pro- gramme selector must be set to Wipe the rubber gasket dry and re- the initial programme.
en Home Connect ¡ If you want to use both dispensers Dispenser contents for liquid detergent, adjust the When it leaves the factory, the dis- "contents of the dispenser" penser is set for fabric softener → Page 46. Alternatively, you can also use this Requirement: ...
Home Connect en tions via the Home Connect app, ad- Connecting the appliance to a just its basic settings and monitor its WLAN home network (Wi-Fi) operating status. with WPS function The Home Connect services are not available in every country. The avail- Using your router's WPS function is ability of the Home Connect function the simplest way to connect the ap-...
en Home Connect Connect the mobile device to the Connecting the appliance to a Home Connect Wi-Fi network and WLAN home network (Wi-Fi) enter the password (key) Home- without WPS function Connect. a Your mobile device now connects If your router does not have a WPS to the appliance.
Home Connect en Confirm the message in the dis- Activate Flex Start if you want the play. smart energy system (energy man- ager) to start up your appliance. a The appliance connects to the → "Activate Flex Start", Page 49 Home Connect app. Once your appliance is displayed Activate Flex Start in the Home Connect app, carry Activate Flex Start to allow your smart...
en Home Connect Note: The software update may take Activating Wi-Fi on the appli- several minutes. Do not switch off the ance appliance while the software update is in progress. Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Resetting the appliance net- parison to the values specified in the consumption value table.
Home Connect app. well as the MAC address of the Declaration of Conformity Wi-Fi communication module in- stalled). Robert Bosch Hausgeräte GmbH ¡ Security certificate of the Wi-Fi hereby declares that the appliance communication module (to ensure with Home Connect functionality a secure data connection).
en Cleaning and servicing Basic setting Description Basic setting Description auto power-off Activate or deactivate Wi-Fi on/off Activate or deactivate the "Automatic switch- Wi-Fi. → "Activating Wi-Fi on off" function for the appliance or set the the appliance", time after which the Page 50 appliance automatic- → "Deactivating Wi-Fi...
Cleaning and servicing en Remove the pump unit. Remove all detergent Fresh deposits are residue, spray residue easier to remove or other residues im- without leaving any mediately. residue. Keep the appliance This allows the resid- door and detergent ual water to dry, redu- drawer open after cing odours in the ap- use.
en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the inside of the detergent drawer housing. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. Push in the detergent drawer. Descaling Dry the detergent drawer, lid and If you add detergent correctly, you do pump unit and reinsert them.
Cleaning and servicing en Cleaning the drain pump Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the "Safety" → Page 4 and "Prevent- ing material damage" → Page 11 sec- tions to ensure that you use the appli- ance safely.
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
Cleaning and servicing en Screw on the pump cap. Cleaning the water outlet hose at the siphon If the water outlet hose at the siphon is dirty or the detergent solution is 90° not being pumped out, you must clean these. Switch off the appliance.
en Cleaning and servicing Clean the filter with a small brush. Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pressure is too low. Emptying the water inlet hose In order to clean the filter, first empty the water inlet hose.
Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause troubleshooting i-DOS error, deactivate i- The pump for the intelligent Switch off the appliance. dosing system is blocked. Clean the pump unit. → "Cleaning the detergent drawer", Page 53 If this indicator appears again, call our after-sales service. → "Customer Service", Page 70 Note: You can start the washing pro- gramme if you deactivate the intelli- gent dosing system and dose manu-...
Troubleshooting en Malfunctions Fault Cause troubleshooting The appliance is not work- The mains plug of the power Connect the appliance to the power ▶ ing. cord is not plugged in. supply. The circuit breaker is faulty. Check the circuit breaker in the ▶...
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en Troubleshooting Fault Cause troubleshooting The door cannot be opened. The temperature is too high. Wait until the temperature has ▶ dropped. → "Cancelling the programme", ▶ Page 44 Water level is too high. Start the Drain programme. ▶ Power failure. Open the door using the emergency ▶...
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Troubleshooting en Fault Cause troubleshooting The spin cycle runs several The unbalanced load detec- Not a fault – no action required. ▶ times. tion system eliminates an im- Note: When loading, where possible, balance by repeatedly redis- place large and small items of laundry tributing the laundry.
en Troubleshooting Fault Cause troubleshooting Heavy foam build-up Detergent dosage is too Immediate measure: Mix one table- ▶ high. spoon of fabric softener with 0.5 litres of water and pour the mixture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
Troubleshooting en Problem with results Fault Cause troubleshooting Creasing. The spin speed is too high. The next time you run a wash cycle, ▶ set a lower spin speed. The load is too large. The next time you run a wash cycle, ▶...
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en Troubleshooting Fault Cause troubleshooting Detergent residue on the dry Detergents may contain wa- Brush out the laundry after washing ▶ laundry. ter-insoluble substances that and drying. deposit on the laundry. Unsuitable detergent added Check whether the detergent used to the dispenser of the intelli- is suitable.
Troubleshooting en Home Connect problem Fault Cause troubleshooting HomeConnect is not work- Different causes are pos- Go to www.home-connect.com. ▶ ing correctly. sible. → "Activating Wi-Fi on the appli- No connection to the home Wi-Fi is switched off. ▶ network. ance", Page 50 Wi-Fi is activated but a con- Ensure that the home network is nection to your home net-...
en Transportation, storage and disposal Unplug the appliance's mains plug. Emergency release Drain the remaining detergent To remove the laundry in the event of solution. a power failure, for example, you can → "Cleaning the drain pump", manually release the door. Page 55 Detach the hoses.
Transportation, storage and disposal en Start the Drain programme. a The unused detergent cannot flow straight into the outlet during the next wash. Disposing of old appliance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Insert the power cord into the Children can lock themselves in the holder...
en Customer Service Detailed information on the warranty Customer Service Customer Service period and terms of warranty in your country is available from our after- If you have any queries on use, are Customer Service sales service, your retailer or on our unable to rectify faults on the appli- website.
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Customer Service en ¡ A claim can only be made under the guarantee if the appliance has been correctly installed and con- nected with Aqua-Stop according to our instructions; this also in- cludes correctly fitting the Aqua- Stop extension (genuine access- ory).
en Consumption values Consumption values Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Technical specifications en Minimum installa- 10 A tion protection Rated power 2300 W Power consumption ¡ Off mode: 0,10 W ¡ Left-on mode: 0,50 W ¡ Time in networked standby mode (Wi- Fi): 5 min(s) ¡ Networked standby mode (Wi- Fi): 1,50 W Water pressure ¡...
Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.
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