Motorola W372 Getting Started Manual page 36

In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The phone should also clearly display the original
compatible electronic serial number (IMEI) and mechanic serial number
[MSN]. Such information is contained with the Product.
You must ensure that any and all repairs or servicing is handled at all
times by a Motorola Authorised Service Centre in accordance with the
Motorola Service requirements.
In some cases, you may be requested to provide additional information
concerning the maintenance of the Products by Motorola Authorised
Service Centres only, therefore it is important to keep a record of any
previous repairs, and make them available if questions arise concerning
maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product
have been altered, deleted, duplicated, removed, or made illegible.
Motorola reserves the right to refuse free-of-charge warranty service if
the requested documentation can not be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards
are warranted for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries,
parts, and Personal Communicator equipment that have been replaced
shall become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries
or parts.
Motorola will not be responsible in any way for problems or damage
caused by any ancillary equipment not furnished by Motorola which is
attached to or used in connection with the Products, or for operation of
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