Ness MEDI-MATE User Manual

Ness MEDI-MATE User Manual

4g medical alert controller

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4G MeDICal alerT ConTroller
User's ManUal
Document 890-476
1.1
rev

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Summary of Contents for Ness MEDI-MATE

  • Page 1 4G MeDICal alerT ConTroller User's ManUal Document 890-476...
  • Page 2 improvement.
  • Page 3: Table Of Contents

    ........... 12 product packing list Medi-Mate 4G antenna 9V DC pendant Transmitter controller plug pack including neckchain and wrist strap ness sIM Card...
  • Page 4: Introduction

    Introduction your ness Medi-Mate has been designed to ness Medi-Mate has been built to the high- provide you with the freedom and peace of est of technical standards for the protection mind in that, should you need assistance or of people and property and manufactured...
  • Page 5: Front Panel

    Medi-Mate Front panel 4G antenna speaker & Microphone Information Display CanCel Button help Button Green MaIns leD on=Mains oK red BaTTery leD off=normal Flashing=Battery Fault...
  • Page 6: Operation

    To sUMMon help press the red help button on or press the help button on your Medi-Mate your Medi-Mate pendant (press and hold for at least 2 seconds) pre-alarM WarnInG once pressed, the red help button will flash rapidly and beep for 10 seconds.
  • Page 7: Displays & Warnings

    BaTTery leD & lB flashing. Check that the battery switch on the rear of the unit is turned on. Medi-Mate failed to send an Check that the antenna and sIM Card are alarm. plugged in. Contact your Installer/Monitoring Centre.
  • Page 8: Monitoring

    Voice call has been received the recipient can initiate Medi- Mate’s powerful Two-Way Voice Call feature to communicate with the patient. The user will be able to hear you and talk back hands-free using Medi-Mate’s built- in speaker and microphone.
  • Page 9: Sms Reporting Format

    Format Medi-mate sends alarm reports by sMs to phone numbers 1~4 (n1~n4) in the format: ->[Date][Time][Message]MediMate example of a help alarm message -> 7-5-19 9:22:21 help/alarm, MediMate example of a restoral message. (The cancel button on Medi-Mate sends a restoral.) ->...
  • Page 10: Voice Reporting Format

    # on their phone to start a two-way voice session with Medi-Mate and talk to the user to find out the nature of the help call. press *# to end the call and cancel the alarm.
  • Page 11: Two Way Voice Operation

    3. The sMs recipient calls the Medi-Mate phone number. 4. When Medi-Mate answers the call, the caller dials ## to open the two-way voice channel. The Medi-Mate user can talk to you hands-free as long as they are in range of Medi-Mate’s microphone and speaker.
  • Page 12: Specifications

    DaTa CoMMUnICaTIons 4G / Gprs Module WIreless perIherals ness Two Way radio (sl protocol) WIreless ranGe 100~300m in open air, subject to environmental conditions sIM Type standard sIM poWer reqUIreMenTs 9VDC 300ma plug pack supplied BaCKUp BaTTery 4.8V 1.6ah Backup Battery fitted...

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