Troubleshooting Tips... Before You Call For Service - GE PROFILE ADVANTIUM PSB9240 Owner's Manual

Troubleshooting Tips... Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
LIGHTS
Light during a Speedcooking cycle
dims and cycles on and off, even at
full power levels
Light visible around the door and
outer case while Speedcooking
COOLING FANS
Fan continues to run after cooking
stops
Oven vent emits warm air while oven
is on
Fan comes on automatically when
using the microwave
COOKING
The oven makes unusual sounds
while cooking
Smoke comes out of the oven when I
open the door
Food is not fully cooked or browned
at the end of a cooking program
DISPLAY
displayed on LCD screen.
LCD is not functioning properly
OTHER PROBLEMS
The door and inside of the oven feels
hot
Oven will not start
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Possible Cause
This is normal. Power level has been
automatically reduced because the oven
is hot.
This is normal.
The oven is cooling.
This is normal.
This is normal.
Clicks are normal. The control is turning
components on and off.
Fan noise is normal. Fans are required to
keep the oven components and controls
cool.
Food is high in fat content. Aerosol spray
used on the pans.
Programmed times may not match the size
or amount of food you are cooking.
You have a function error code.
If the function code repeats.
A fuse in your home may be blown or the
circuit breaker tripped.
Oven controls improperly set.
LCD screen is locked.
LCD is faulty.
The heat lamps produce intense heat when
ready.
A fuse in your home may be blown or the
circuit breaker tripped.
What To Do
This is normal. The oven senses the heat level
and adjusts automatically.
When the oven is on, light may be visible around
the door and outer case.
The fans will automatically shut off when the
internal parts of the oven have cooled.
These sounds are normal.
These sounds are normal.
Smoke is normal when cooking high-fat foods.
Adjust time for doneness or adjust the upper or
lower lamps for browning and doneness.
Press Dismiss on the LCD screen. Allow the
oven to cool for one hour. Put the oven back into
operation.
Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Replace the fuse or reset the circuit breaker.
See the Cooking Modes or Settings section to
ensure proper use. Ensure unit is updated to the
most recent software update.
Unlock the screen by pressing the Unlock icon. If
this does not correct the issue, cycle power at the
circuit breaker and ensure unit is updated to the
most recent software update.
Cycle power at the circuit breaker and ensure unit
is updated to the most recent software update. If
issue persists, call service to assess the issue.
This is normal. Use oven mitts to remove food
when in a small space.
Replace fuse or reset circuit breaker.
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