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Cannon VB-C500D Start Manual

Cannon vb-c500d: user guide
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NETWORK CAMERA

Start Guide
Please read carefully Start Guide and the Operation Guide.
Especially be sure to read "Safety Precautions" before using the
network camera. Keep this guide in a readily accessible location
for future reference.

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Summary of Contents for Cannon VB-C500D

  • Page 1: Network Camera

    NETWORK CAMERA Start Guide Please read carefully Start Guide and the Operation Guide. Especially be sure to read "Safety Precautions" before using the network camera. Keep this guide in a readily accessible location for future reference.

  • Page 2: Introduction

    VB-C500VD/VB-C500D are explained in the Operation Guide provided on the Setup CD-ROM. Read these guides carefully before using the VB-C500VD/VB-C500D to ensure that you make the best possible use of this product. Also, be sure to read "Safety Precautions" in this guide.

  • Page 3: Trademark Notice

    Other brands or product names in this guide are trademarks or registered trademarks of their respective companies. Warning To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. Notes on Use of Bundled Software VK-Lite (Disclaimer) Malfunction, failure of VK-Lite or other factors may cause problems, such as recording failure, recorded data corruption or loss.
  • Page 4 (EEE) and batteries and accumulators. Improper handling of this type of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE.

  • Page 5: Open Source Software

    INTERNAL AND COMMERCIAL USES AND ADDITIONAL LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE HTTP://WWW.MPEGLA.COM. This product is licensed under AT&T patents for the MPEG-4 standard and may be used for encoding MPEG-4 compliant video and/or decoding MPEG-4 compliant video that was encoded only (1) for a personal and non-commercial purpose or (2) by a video provider licensed under the AT&T patents to provide MPEG-4 compliant video.

  • Page 6: Table Of Contents

    Network Video Recorder VK-Lite v2.2 ............1-12 Notes on Operating Environment ............1-13 Notes on Use When the [Windows Firewall] Function is Enabled ....1-13 Notes on Use with Windows Server 2003/Windows Server 2008 ....1-14 Notes on Use with Windows Server 2008 ............ 1-16 Notes on Use with Windows Vista ..............
  • Page 7 Install the Necessary Software ............... 2-4 Step 2 Connect the Camera to the Network ........2-6 Connect the Camera to the Network and Turn On the Power ......2-6 Step 3 Perform Initial Setting of the Camera ........2-10 Perform Initial Setting of the Camera ............2-10 Check the Video Captured by the Camera ..........

  • Page 8: Checking Of Bundled Items

    Checking of Bundled Items This product comes with the following items. If any item is missing, contact the store where you purchased the product. 1. VB-C500VD/VB-C500D main unit 2. Safety Wire 3. Ceiling Mount Template 4. Setup CD-ROM 5. Dome Case Lock Screw Wrench 6.

  • Page 9: Operation Manuals

    Administrator’s Manual (VK22AM_E.pdf) This document explains details on how to use VK-Lite. Be sure to read this document. Viewer Operation Guide (VK22VOG_E.pdf) This document explains a basic operation of the VK-Lite viewer. For the detailed...

  • Page 10: How To Read This Document

    How to Read This Document In Start Guide and Operation Guide, screens in Windows Vista are mainly used. Unless otherwise specified, the same screens apply to Windows XP. Symbols Used for Safety Precautions In this document, the following symbols are used to indicate important items the user should know to use this product safely.

  • Page 11: Safety Precautions

    Safety Precautions The following explains the items that must be observed when using the VB-C500VD/VB-C500D. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 12 • Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual.

  • Page 13: Precautions For Installation

    • Do not install the VB-C500VD/VB-C500D on the uneven, inclined, or other unstable surface. • (VB-C500VD) Do not install the network camera to the place where is not strong enough or where is easily affected by vibration. Otherwise, the vandal resistant feature may not be made the best use of.

  • Page 14: Precautions For Use

    Continuing to use the product may result in fire or electric shock. • Do not disassemble or modify the camera. • Do not put water or other liquid in the camera or splash or otherwise wet the camera. • Do not put foreign objects in the camera.
  • Page 15 Precautions for Use of Optional AC Adapter PA-V17 Warning • Do not use any AC adapter or AC cable other than the dedicated AC adapter or AC cable. • Do not put heavy objects on the power cable.

  • Page 16: Maintenance

    Ceiling/Wall" ( P. 2-16) in "Chapter 2 Initial Setting and Installation of Camera". 2. Dampen a soft cloth with water or diluted neutral detergent and wipe the soiled areas gently. 3. Wipe with a dry cloth. 4. When you are done, install the dome case.

  • Page 17: Before Use

    Before Use The following explains the features of this camera, bundled software, operating environment, and name and function of each part.

  • Page 18: Features Of Vb-C500Vd/Vb-C500D

    VB-C500VD to be tampered with. * The features described above do not guarantee that the product will be undamaged if subjected to an impact, nor that the product is tamper-proof or tamper-resistant.
  • Page 19 P. 2-6). When connecting to a PoE HUB, you need not connect a power adapter to the camera or perform any power wiring. * PoE stands for Power over Ethernet, which is compliant with the IEEE 802.3af standard by the Institute of Electrical and Electronic Engineers.
  • Page 20 FTP/HTTP/SMTP (e-mail), or for a notification to be sent via HTTP/SMTP (e-mail). It is also possible to send out a warning message or sound when an event occurs by registering audio files to the camera in advance and connecting speakers.

  • Page 21: Bundled Software

    VBAdmin Tools Ver. 5.1 "Overview of VBAdmin Tools" in Operation Guide) VBAdmin Tools are for visually setting motion detection and for displaying logs taken by the camera. It is installed from Setup CD-ROM ( P. 2-4). Users other than Administrators need not install this tool.

  • Page 22: Vb-C500 Viewer Ver. 1.1

    Bundled Software VB Initial Setting Tool Ver. 5.0.1 can be used commonly with the VB-C60, VB-C300 and VB-C50 series. VB-C500 Viewer Ver. 1.1 "Overview of VB-C500 Viewer" in Operation Guide) VB-C500VD/VB-C500D Viewer is for displaying video captured by this camera and controlling the camera.
  • Page 23 Up to four cameras can be registered for the viewer. VK-Lite Storage Server and VK-Lite Viewer can also be installed in, and run on, the same PC. VK-Lite Viewer can also be used independently, without connecting to VK-Lite Storage Server.
  • Page 24 With VK-Lite, switch the storage servers one by one if multiple storage servers are connected to the viewer. *3 This function allows the displayed viewer window to be switched at specified intervals.
  • Page 25 Setup Guide and Administrator’s Manual. You cannot connect simultaneously to multiple VK-Lite Storage Servers from VK-Lite Viewer. However, if you use the optional VK-64 Viewer, you can centrally manage and operate up to 10 VK-Lite Storage Servers. Comparison of Two Viewers The VB-C500VD/VB-C500D has two viewers.
  • Page 26 Bundled Software VK-Lite Viewer Audio Transmission/Reception (Two-way Communication) VK-Lite Viewer VB-C500VD / VB-C500D JPEG/MPEG-4 Microphone Microphone Network (sold separately) Audio Speaker Speaker (sold separately) Audio can be transmitted/received between the VB-C500VD/VB-C500D and viewer. PC, speaker and microphone are sold separately. 1-10...

  • Page 27: Operating Environment

    Windows XP Professional (SP3), Internet Explorer 6.0 (SP3)/7.0 With VB-C500 Viewer, use of a high-resolution display with an effective display Viewer display area of 1024 x 768 or more is recommended. Audio If the camera's audio feature is used, the PC's audio support feature is required. 1-11...

  • Page 28: Network Video Recorder Vk-Lite V2.2

    Audio when the viewer is used, the PC's audio support feature is required. *1 Windows Vista and Windows Server 2008 support the 32-bit and 64-bit editions. Other OSs support only the 32-bit edition. *2 External hard disks cannot be used.

  • Page 29: Notes On Operating Environment

    Once this button is clicked, this warning dialog box will no longer appear. If the [Windows Security Alert] dialog box is not displayed, the warning function of the Windows firewall may be disabled. Follow the procedure below to add [VB Initial Setting Tool] as an exception to the Windows Firewall.

  • Page 30: Notes On Use With Windows Server 2003/Windows Server 2008

    Notes on Operating Environment 3. The [Add a Program] dialog box appears. Click [VB Initial Setting Tool], and then click [OK]. Notes on Use with Windows Server 2003/Windows Server 2008 Registering the Camera's Top page as a Trusted Site In Windows Server 2003 and Windows Server 2008, the security level for Internet sites and intranet sites on Internet Explorer is set to [High] by default.
  • Page 31 Clear the [Require server verification (https:) for all sites in this zone] check box, if currently selected. 3. Enter the IP address of the VB-C500VD/VB-C500D under [Add this Web site to the zone], and then click [Add]. For details on registering trusted sites, click the [Learn more about Internet Explorer's Enhanced Security Configuration...] in the dialog box in step 1 and see the displayed...

  • Page 32: Notes On Use With Windows Server 2008

    Notes on Use with Windows Server 2008 Enabling the Sound Function to Use Audio In Windows Server 2008, the sound function is disabled by default. If you want to receive audio on VB-C500 Viewer, enable the sound function by following the procedure below.
  • Page 33 3. An [Audio Service Not Running] message appears. Click [Yes]. 4. The [Sound] dialog box appears. Click the [Playback] tab to confirm that an audio device has been installed. (If no audio device is installed, check the manual for your PC.)

  • Page 34: Notes On Use With Windows Vista

    Warning dialog box displayed upon opening of the [Storage Server Settings] dialog box If the User Account Control is enabled in Windows Vista, the User Account Control dialog box appears when the Storage Server Settings tool is started. Click [Continue] and start the Storage Server Settings tool.

  • Page 35: Name And Function Of Each Part

    Notes on Operating Environment Name and Function of Each Part Dome Case/Inner Cover/Camera Interior VB - C500VD VB - C500D (1) Dome case (5) Zoom adjustment knob (2) Inner cover (6) Rotation lock screw (3) Varifocal lens (7) Pan lock screw Horizontal viewing angle 82°...
  • Page 36 (2) Other steady state: Unlit function. (12) VIDEO OUT terminal (13) Mounting screw hole Use this hole to affix the camera on an installation surface or affix an optional Recessed Mounting Kit. 1-20...
  • Page 37 Notes on Operating Environment Bottom The serial number and the MAC address required for network settings are specified on the bottom of the camera. Write down these information before installing the camera. VB - C500VD VB - C500D (17) (17)

  • Page 38: Optional Items

    (speaker, microphone, etc.). Marking band The terminal marked "1" on the marking band (the longer piece from the cable branching point) is used for audio output, while the unmarked terminal (the shorter piece from the cable branching point) is used for audio input.

  • Page 39: I/O Interface Cable Wc500-Vb

    Optional Items I/O Interface Cable WC500-VB Use this interface cable (UL VW-1 Cable) to connect the camera to a contact input/output device (sensor, warning lamp, etc.). For details, see "External Device I/O Terminals" ( P. 3-6). Power Interface Cable WP500-VB Use this interface cable (UL VW-1 Cable) to connect the camera to an optional AC adapter (PA-V17) or external power supply.

  • Page 40: Recessed Mounting Kit Sr500-S-Vb

    VK-Lite Additional Viewer License VK-Lite Additional Viewer License is an additional license needed to install VK-Lite Viewer to each PC. You need to purchase the license if you want to view video captured by the camera using VK Viewer from multiple sites.

  • Page 41: Network Video Recorder Vk-64/Vk-16 V2.2

    With VB-C500VD/VB-C500D, VK-64/VK-16 v2.1 or later must be used. If you are using VK-64/ VK-16 v2.1 or earlier, please update it to the new version. For details, visit our website. This camera comes with VK-Lite v2.2, which is a simplified version of VK-64/VK-16 v2.2 P.
  • Page 42 Optional Items 1-26...

  • Page 43: Initial Setting And Installation Of Camera

    The following explains how to install the camera. First, install the necessary software from the bundled Setup CD-ROM. Next, connect the camera to the network and perform initial setting of the camera. Check the video using VB-C500 Viewer, and then install the camera.

  • Page 44: Flow Of Setup

    Flow of Setup Step 1 Install the software Insert the bundled Setup CD-ROM in the PC and install the necessary software ( P. 2-4). Bundled Setup CD-ROM Step 2 Connect the camera to the network Connect the VB-C500VD/VB-C500D and PC to the network ( P.

  • Page 45: Perform Initial Setting Of The Camera

    Flow of Setup Step 3 Perform initial setting of the camera Start VB Initial Setting Tool and perform initial setting of the camera ( P. 2-10). Check the image using VB-C500 Viewer ( P. 2-13). VB-C500 Viewer VB Initial Setting Tool window...

  • Page 46: Step 1 Install The Software

    Install it by executing VKLiteInstall.exe in the APPLICATIONS folder of Setup CD-ROM. Note Use VK-Lite Viewer if you want to display MPEG-4 video from the camera. Only JPEG video can be displayed using the built-in VB-C500 Viewer. In-Camera Software (Need Not be Installed)
  • Page 47 Step 1 Install the Software Install VB Initial Setting Tool, which is required for the inital setting of the camera. 1. Insert Setup CD-ROM bundled with the camera in the CD-ROM drive of the PC, and perform the following procedure.

  • Page 48: Step 2 Connect The Camera To The Network

    Notebook PC AC power cable * The figure shows an example using VB-C500D. If an AC adapter (optional) or external power supply is used, connect it as shown below. For details, see "Use of External Power Supply" ( P. 2-9).
  • Page 49 For the operating methods and other details of a PoE HUB or Midspan, see the operation manual or other documentation that comes with the applicable device. For the LAN cable connecting the camera and a PoE HUB, use a cable of Category 5 or higher of a length not more than 100 m.
  • Page 50 Step 2 Connect the Camera to the Network Note When turning off the power and then turning it back on, wait for at least 5 seconds before turning on the power. If the power is turned on too quickly, the camera may not operate correctly.
  • Page 51 Voltage fluctuation within 12 VDC±10% Current supply capacity per camera 0.36 A * If a 12-VDC battery power supply is used, be sure to connect a resistor of 0.5 to 1.0Ω/20 W or more to the power line. * Use double-insulated devices for the external power supply.

  • Page 52: Step 3 Perform Initial Setting Of The Camera

    Click to select. The factory default IP address is as follows. 192.168.100.1 The MAC address is specified on the label attached to the bottom of the camera ( P. 1-21). Note that VB Initial Setting Tool cannot exceed the subnet mask.
  • Page 53 Step 3 Perform Initial Setting of the Camera 3. Enter the user name "root" and default password "camera," and then enter the IP address and subnet mask you want to set. If the default gateway is not set, clear the [Enter a default gateway address] check box.
  • Page 54 Step 3 Perform Initial Setting of the Camera Note To obtain an IP address from the DHCP server, first you need to set an address using VB Initial Setting Tool, which enables to communicate with the PC for setting. Then, change the [IP Address Setting] for LAN to [Auto (DHCP)] in [Network] in the Setting page.

  • Page 55: Check The Video Captured By The Camera

    Check the Video Captured by the Camera When the initial setting is complete, check the video captured by the camera using VB-C500 Viewer. At this time, set the network options on the PC according to the IP address and subnet mask set in the camera.
  • Page 56 3. The viewer starts and video captured by the camera is displayed. Note Clicking [Setting Page] or [Admin Viewer] on the top page of the camera displays each user authentication window. The factory default user name and password are as follows:...

  • Page 57: Step 4 Install The Camera

    P. 2-10). Note The camera will stop issuing IP address assignment requests in 20 minutes after its power is turned on, upon which detection by VB Initial Setting Tool will be disabled. Before installing the camera, set the IP address and check the operation by referring to "Perform Initial Setting of the Camera"...

  • Page 58: Installation Procedure For Direct Mounting On A Ceiling/Wall

    VB-C500VD/VB-C500D * The figure shows VB-C500D. 1. Use the bundled template to determine the installation position of the camera. Confirm the capturing direction of the camera and determine the positions of camera mounting screws, as well as wiring holes if necessary, using the supplied template.
  • Page 59 Loosen the three dome case lock screws using the bundled dome case lock screw wrench. VB-C500D Loosen the two dome case lock screws on the side face of the camera. Loosen the screws until they are sticking out. VB - C500VD...
  • Page 60 Step 4 Install the Camera 4. Affix the safety wire to the camera and also to the installation location (anchor or structure in the ceiling, etc.). * The figure shows VB-C500D. Note The wire direction is different depending on how the camera is installed.
  • Page 61 Cut out the tabs and the side face on the cable cover. Guide the interface cables out towards the side face of the camera as in the figure below, and affix the cable cover with a screw. Cut out the side face Cut out the tabs.
  • Page 62 Step 4 Install the Camera Note Affix each interface cable in the specified groove, as shown below. If the cable is not properly installed, it may come off and cause the camera to malfunction. Affixing groove for cable Affixing groove for cable...
  • Page 63 Step 4 Install the Camera VB-C500D Concealing the Wiring in a Ceiling Cut out the tabs. Guide the interface cables through the groove as in the figure below, and affix the cable cover with a screw. I/O interface cable Cut out the tabs.
  • Page 64 Step 4 Install the Camera Wiring on a Ceiling Cut out the side face of the cable cover with the V-shaped groove. Guide the interface cables out towards the side face of the camera, and affix the cable cover with a screw.
  • Page 65 Step 4 Install the Camera 6. Connect the LAN cable, and also connect each external device using a cable. Connect the LAN cable that has been guided through the wiring hole, to the LAN cable on the camera side. If necessary, connect the audio, I/O or power interface cable to each external device.
  • Page 66 10. Adjust the camera focus. Loosen the zoom lock screw and focus lock screw, and adjust the viewing angle. Adjust the zoom by moving the zoom adjustment knob and part A in the figure below at the same time. Adjust the focus by moving the focus ring.
  • Page 67 • Next, press the reset switch and adjust the focus. • Once the focus has been adjusted, turn off the power and then turn it back on, or reboot the camera from the setting page, to end the installation mode.
  • Page 68 Step 4 Install the Camera 11. Install the inner cover. VB-C500VD Remove the damper lock plate. 12. Place the dome case on the camera, and affix it by tightening the dome case lock screws. 2-26...

  • Page 69: Installation Procedure For In-Ceiling With A Ceiling/Wall

    1. Install the camera to the assembled in-ceiling bracket using four screws. Make sure the interface cables are passed through in the direction of the opening in the in-ceiling bracket, as in the figure below. Use the screws supplied with the Recessed Mounting Kit to install the camera.
  • Page 70 Confirm the camera angle, and then use the supplied template to open screw holes for the Backside Ceiling Bracket and in-ceiling bracket. 3. Install the Backside Ceiling Brackets at the back of the ceiling/wall and secure it with screws. 4. Connect the Safety Wire, necessary interface cables and LAN cable, and also connect each external device with a cable, by following steps 4 to 6 of "Installation Procedure for Direct...
  • Page 71 (affix) the screws. * The figure shows VB-C500D. 6. Adjust the camera angle and focus in the same manner as in steps 8 to 12 of "Installation Procedure for Direct Mounting on a Ceiling/Wall", and install the dome case.
  • Page 72 7. Install the recessed mounting cover. Align the mark ( ) on the recessed mounting cover with the mark (I) on the in-ceiling bracket, and turn the cover clockwise up until the mark (I) on the recessed mounting cover to affix the bracket in position.

  • Page 73: Chapter 3 Appendix

    Appendix This section explains the external dimensions, specifications, external device input/output terminals, audio input/output terminals, etc.

  • Page 74: External Dimensions

    External Dimensions VB-C500VD Bottom 4- 4.6mm (0.16- 0.18 in) 76mm (2.99 in)

  • Page 75: Vb-C500Vd/Vb-C500D

    External Dimensions VB-C500VD/VB-C500D Bottom 4- 4.6mm 148mm (5.83 in) (0.16- 0.18 in) 110mm (4.33 in) Recessed Mounting Kit SR500-S-VB (Option) 3- 5.0mm (0.12- 0.20 in) 98mm (3.86 in) 8-M4.0mm (0.31-M0.16 in) 76mm (2.99 in) 110mm (4.33 in)

  • Page 76: Main Specifications

    Event notification HTTP/SMTP (e-mail) *1 Note that the frame rate may drop depending on the performance of the viewer PC, number of clients connected at the same time, network load, etc. *2 An optional speaker with amplifier is required to play audio.
  • Page 77 VB-C500VD VB-C500D 155mm x 155mm x 118mm (6.10 in x 6.10 in x 4.65 in) (W x D x H) 136mm x 148mm x 108mm (5.35 in x 5.83 in x 4.25 in) (W x D x H) Dimensions Approx. 640 g (1.411 lb) Weight Approx.

  • Page 78: Input/Output Terminals

    Input/Output Terminals The various input/output terminals of the camera are located inside the cable cover at the bottom of the camera. To connect the camera to an audio input/output device, contact input/output device, AC adapter or external power supply, use dedicated interface cables. All interface cables come with dedicated terminals for connection with the camera.
  • Page 79 IN1_+ External Device Input Terminals (IN1, IN2) There are two sets of external device input terminals (IN1, IN2), where each set consists of two terminals. The - terminals are connected to the GND in the camera. Two-wire cables are connected to the + and - terminals to achieve electrical continuity or insulation between the two terminals for notification to the viewer.

  • Page 80: Audio Input/Output Terminals

    To connect the camera to an audio input/output device, use a dedicated audio interface cable WA500-VB.( P. 1-22) Use a Φ3.5 monaural mini jack connector to connect the audio interface cable and audio input/ output device.
  • Page 81 Connects the camera to a microphone. As for audio input of this camera, two types of microphones, LINE IN and MIC IN types, are supported. Note that the camera only has one audio input. Switch the input mode on the Setting page ("Audio Input" in Operation Guide). The factory setting is LINE IN.
  • Page 82 See "Audio Input" ( Operation Guide). If a wrong input is used, the camera or microphone may be damaged. Be sure to set the correct input. The volume, sound quality, etc., may change depending on the characteristics of the microphone used.
  • Page 83 Input/Output Terminals 3-11...
  • Page 84 Europark Fichtenhain A 10, 47807 Krefeld, Germany CANON CANADA INC. MONTRÉAL CANON ITALIA S.p.A. 8801 Trans Canada Hwy, St. Laurent Québec H4S Via Milano, 8 San Donato M. se-20097 (MI), Italy CANON (Schweiz) A.G. • If you have any questions, call the CANON...

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