UTILITY WAREHOUSE Wi-Fi Hub Setup Manual

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UW Wi-Fi Hub
Setup guide
Want to watch our how-to video guide? Visit
uw.link/router-help
to get set up in minutes.
1 | UW Wi-Fi Hub setup guide

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Summary of Contents for UTILITY WAREHOUSE Wi-Fi Hub

  • Page 1 UW Wi-Fi Hub Setup guide Want to watch our how-to video guide? Visit uw.link/router-help to get set up in minutes. 1 | UW Wi-Fi Hub setup guide...
  • Page 3: Table Of Contents

    We know you want to get online quickly but please take a few minutes to read this guide. It’s full of useful information on how to setup your UW Wi-Fi Hub and get the best possible service. Contents Standard, Ultra & Ultra Plus customers...
  • Page 4: Standard, Ultra & Ultra Plus Customers

    Please wait until we’ve activated your broadband before you set up your Wi-Fi Hub. UW Wi-Fi Hub DSL Cable Ethernet Cable (grey with grey ends) (white with yellow ends) technicolour technicolour Power Supply Wireless Settings Card Microfilter (if requested) 04 | UW Wi-Fi Hub setup guide...
  • Page 5: Find

    Don’t worry, you can connect your Wi-Fi Hub to phone line that comes into your property from outside. a convenient phone socket. Your broadband should still work but may not perform as well. 05 | UW Wi-Fi Hub setup guide...
  • Page 6: Plug In

    Assemble the two part power supply by sliding the plug into the slot on the power adaptor, connect this to the mains power and then connect the small end to the Wi-Fi Hub. Turn on the main switch and push the black on/off button on the back of the Wi-Fi Hub.
  • Page 7 Power supply Turn on the main power switch and push the black on/off button on the back of the Wi-Fi Hub. A sequence of lights will come on and may take a minute or two to stabilise. Turn to page 8 to see how to connect your wireless devices, such as phones, tablets, laptops.
  • Page 8: Connect

    Just press the WPS button on the side of your Wi-Fi Hub and then press the WPS button on your wireless device to connect to the internet.
  • Page 9: Help

    Check that everything is connected properly. Refer to page 5 and 6 to see what your setup should look like. • Check the status light on the Wi-Fi Hub is on. If it’s not, please make sure that your power supply is plugged in properly. •...
  • Page 10: Full Fibre Customers

    You’ll connect your UW Wi-Fi Hub to your ONT, shown on the next page. 10 | UW Wi-Fi Hub setup guide...
  • Page 11: Plug-In

    Wi-Fi Hub. Turn on the main switch and push the black on/off button on the back of the Wi-Fi Hub. A sequence of lights will come on, this may take a minute or two to stabilise and you’ll be...
  • Page 12: Connect

    Just press the WPS button on the side of your Wi-Fi Hub and then press the WPS button on your wireless device to connect to the internet.
  • Page 13: Help

    Having trouble connecting? Here are some simple checks that could help get you online quickly: • Check the power cables is plugged in to the Wi-Fi Hub and the ONT box. Check they are both switched on. • Check the physical connection at both ends of the ethernet cable between the ONT box and your Wi-Fi Hub.
  • Page 14: Uw Wi-Fi Hub Lights Explained

    Trying to connect to the internet. flashing No internet connection. In some cases issues can be resolved by rebooting your Wi-Fi Hub, simply turn off the Wi-Fi Hub for a few moments and switch it back on. 14 | UW Wi-Fi Hub setup guide...
  • Page 15 15 | UW Wi-Fi Hub setup guide...
  • Page 16: We're Here To Help

    We’re here to help If you need help while setting up your UW Wi-Fi Hub or have any other questions about your broadband service, you can find answers to lots of handy FAQs instantly in the UW app or by visiting uw.link/broadband-help.

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