Hitron CGNM-3552 User Manual
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Hitron CGNM-3552 User Manual

Hitron CGNM-3552 User Manual

D3 wifi moca gateway
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CGNM/ CGNM-3552
D3 WiFi MoCA Gateway
User's Guide
Version 2.0 - 2015

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Summary of Contents for Hitron CGNM-3552

  • Page 1 CGNM/ CGNM-3552 D3 WiFi MoCA Gateway User’s Guide Version 2.0 - 2015...
  • Page 2 About This User’s Guide Intended Audience This manual is intended for people who want to configure the CGNM/ CGNM-3552’s features via its Graphical User Interface (GUI). How to Use this User’s Guide This manual contains information on each the CGNM/ CGNM-3552’s GUI screens, and describes how to use its various features.
  • Page 3 Hitron CGNM/ CGNM-3552 User’s Guide Online Help: each screen in the CGNM/ CGNM-3552’s Graphical User Interface (GUI) contains a Help button. Click this button to see additional information about configuring the screen. Document Conventions This User’s Guide uses various typographic conventions and styles to indicate content type: Bulleted paragraphs are used to list items, and to indicate options.
  • Page 4 Customer Support For technical assistance or other customer support issues, please consult your Hitron representative. Default Login Details The CGNM/ CGNM-3552’s default IP address and login credentials are as follows. For more information, see Login into the CGNM on page 22.

  • Page 5: Table Of Contents

    Hitron CGNM/ CGNM-3552 User’s Guide Table of Contents About This User’s Guide ..............2 Table of Contents ................5 List of Figures .................. 9 List of Tables ................. 11 Introduction ................. 13 1.1 CGNM Overview ................13 1.1.1 Key Features ................14 1.2 Hardware Connections ..............
  • Page 6 Hitron CGNM/ CGNM-3552 User’s Guide 3.1.2 IP Addresses and Subnets ............33 3.1.2.1 IP Address Format ............33 3.1.2.2 IP Address Assignment ............ 33 3.1.2.3 Subnets ................34 3.1.3 DHCP ..................35 3.1.4 DHCP Lease ................36 3.1.5 MAC Addresses ................ 36 3.1.6 Routing Mode ................
  • Page 7 Hitron CGNM/ CGNM-3552 User’s Guide 4.5.1 Adding or Editing a Port Triggering Rule ........67 4.6 The DMZ Screen ................69 4.7 The DNS Screen ................71 4.8 The MoCA Screen ................72 Wireless ..................77 5.1 Wireless Overview ................77 5.1.1 Wireless Networking Basics .............
  • Page 8 Hitron CGNM/ CGNM-3552 User’s Guide 7.1.2 Device Filtering ............... 103 7.1.3 Service Filtering ..............103 7.2 The Firewall Screen ................ 103 7.3 The Service Filter Screen ..............106 7.3.1 Adding or Editing a Service Filter Rule ........108 7.3.2 Adding or Editing a Trust PC List ..........110 7.4 The Device Filter Screen ..............

  • Page 9: List Of Figures

    Hitron CGNM/ CGNM-3552 User’s Guide List of Figures Figure 1: Application Overview ................13 Figure 2: Hardware Connections ................15 Figure 3: Power Adaptor ..................17 Figure 4: LEDs ....................18 Figure 5: Login ....................23 Figure 6: GUI Overview ..................24 Figure 7: The Setup Wizard Screen ..............27 Figure 8: The Quick Wizard: Welcome Screen ...........28...
  • Page 10 Hitron CGNM/ CGNM-3552 User’s Guide Figure 33: Channel Plan ..................74 Figure 34: Channel .....................75 Figure 35: The Wireless: Basic Settings Screen (2.4G) ........81 Figure 36: The Wireless: Basic Settings Screen (5G) ........85 Figure 37: The Wireless: Basic Settings Screen (WPS) ........89 Figure 38: The Wireless: Access Control Screen ..........90...

  • Page 11: List Of Tables

    Hitron CGNM/ CGNM-3552 User’s Guide List of Tables Table 1: Default Credentials ................4 Table 2: Hardware Connections ................16 Table 3: LEDs ....................18 Table 4: GUI Overview ..................24 Table 5: The Setup Wizard Screen ..............27 Table 6: The Setup Wizard: Setting Password Screen ........29 Table 7: The Setup Wizard: Wireless Settings Screen ........30...
  • Page 12 Hitron CGNM/ CGNM-3552 User’s Guide Table 33: The Admin: Diagnostics Screen ............97 Table 34: The Admin: Backup Screen ...............99 Table 35: The Admin: USB Storage Screen ............100 Table 36: The Admin: Device Reset Screen ............101 Table 37: The Security: Firewall Screen ............105 Table 38: The Security: Service Filter Screen ..........106...

  • Page 13: Introduction

    Interface). CGNM/ CGNM-3552 Overview Your CGNM/ CGNM-3552 is a NAT-capable cable modem and wireless access point that allows you to connect your computers, wireless devices, and other network devices to one another, and to the Internet via the cable connection.

  • Page 14: Key Features

    960 Mbps (megabits per second). For 32x8 models (DOCSIS 3.0 32-channel downstream, 8-channel upstream) such as CGNM-3552 and CGNM-3550, the download speed can be up to 1200Mbps. Full dual-stack IPv4/IPv6 support for routing and firewall (DSLite and 6RD) Local Area Network connection via four 10/100/1000 Mbps Ethernet ports...

  • Page 15: Hardware Connections

    MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ) Settings backup and restore Secure configuration interface, accessible by Web browser Hardware Connections This section describes the CGNM/ CGNM-3552’s physical ports and buttons. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright...
  • Page 16 Hitron CGNM/ CGNM-3552 User’s Guide Figure 2: Hardware Connections Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies INTRODUCTION...

  • Page 17: Table 2: Hardware Connections

    The CGNM/ CGNM-3552 provides two USB 2.0 host ports on the rear, allowing you to plug in USB flash disks for mounting and sharing through the LAN interfaces via the Samba protocol (network neighborhood).

  • Page 18: Leds

    NEVER use another power adapter with your CGNM/ CGNM-3552. Doing so could harm your CGNM/ CGNM-3552. Figure 3: Power Adaptor LEDs This section describes the CGNM/ CGNM-3552’s LEDs (lights). Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies INTRODUCTION...

  • Page 19: Table 3: Leds

    Hitron CGNM/ CGNM-3552 User’s Guide Figure 4: LEDs Table 3: LEDs STATUS DESCRIPTION POWER The CGNM/ CGNM-3552 is not receiving power. The CGNM/ CGNM-3552 is receiving power. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies INTRODUCTION...
  • Page 20 Hitron CGNM/ CGNM-3552 User’s Guide Table 3: LEDs Green, blinking The CGNM/ CGNM-3552 is searching for a downstream frequency on the CABLE connection. Green, steady The CGNM/ CGNM-3552 has successfully located and locked onto a downstream frequency on the CABLE connection.
  • Page 21 Green, blinking Data is being transferred to or from the CGNM/ CGNM-3552 over the coax network. When you turn on the CGNM/ CGNM-3552, the LEDs light up in the following order: POWER STATUS The LAN LED lights up as soon as there is activity on the LAN ports, the WIRELESS LEDs light up once the wireless network is ready, and the MoCA LED lights up once a connected device is detected.

  • Page 22: Ip Address Setup

    Hitron CGNM/ CGNM-3552 User’s Guide IP Address Setup Before you log into the CGNM/ CGNM-3552’s GUI, your computer’s IP address must be in the same subnet as the CGNM/ CGNM-3552. This allows your computer to communicate with the CGNM/ CGNM-3552. NOTE:...

  • Page 23: Login Into The Cgnm

    192.168.0.2 and 192.168.0.254 (default). In the Subnet mask field, enter 255.255.255.0 (default). NOTE: If your CGNM/ CGNM-3552 is not using the default IP address, enter an IP address and subnet mask that places your computer in the same subnet as the CGNM/ CGNM-3552.

  • Page 24: Gui Overview

    Hitron CGNM/ CGNM-3552 User’s Guide NOTE: You can login into the CGNM/ CGNM-3552’s GUI via the wireless interface. However, it is strongly recommended that you configure the CGNM/ CGNM- 3552 via a wired connection on the LAN. Open a browser window.

  • Page 25: Table 4: Gui Overview

    Hitron CGNM/ CGNM-3552 User’s Guide Figure 6: GUI Overview Table 4: GUI Overview Primary Use this section to move from one part of the GUI to another, Navigation Bar select the language and your login account. Secondary Use this section to move from one related screen to another.

  • Page 26: Factory Default Resetting The Cgnm

    There are two ways to reset the CGNM/ CGNM-3552: Press the RESET button on the CGNM/ CGNM-3552, and hold it in for 5 seconds or longer. Click Admin > Device Reset. In the screen that displays, click the Factory Reset button.

  • Page 27: Setup Wizard

    The Summary Screen on page Setup Wizard Overview Your CGNM/ CGNM-3552 possess a setup wizard that allows you to rapidly configure its most important settings, including password and wireless settings. The Setup Wizard Screen This section describes the CGNM/ CGNM-3552’s Setup Wizard Screen.

  • Page 28: Table 5: The Setup Wizard Screen

    The following table describes the labels in this screen. Table 5: The Setup Wizard Screen Quick Wizard Click to customize the CGNM/ CGNM-3552’s password and common Wi-Fi settings. Manage LAN Click to manage the CGNM/ CGNM-3552’s firewall settings. The LAN Setup Screen on page 58.

  • Page 29: The Setting Password Screen

    Figure 8: The Quick Wizard: Welcome Screen The Setting Password Screen Use this screen to customize the CGNM/ CGNM-3552’s password settings. Click Next in the Quick Wizard: Welcome Screen. The following screen displays. NOTE: It is strongly recommended that you change the CGNM/ CGNM-3552’s password from its factory default.

  • Page 30: The Wireless Settings Screen

    Click this to return to the previous screen. Next Click this to continue to the next screen. The Wireless Settings Screen Use this screen to configure the CGNM/ CGNM-3552’s wireless settings. Click Next in the Quick Wizard: Setting Password screen. The following screen displays. Figure 10: The Quick Wizard: Wireless Settings Screen Version 2.0, 07/2015.

  • Page 31: The Summary Screen

    Click this to return to the previous screen. Next Click this to continue to the next screen. The Summary Screen Use this screen to view the CGNM/ CGNM-3552’s settings. Click Next in the Quick Wizard: Wireless Settings screen. The following screen displays. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015.
  • Page 32 Hitron CGNM/ CGNM-3552 User’s Guide Figure 11: The Setup Wizard: Summary Screen If you are happy with the settings, click Finish. The following confirmation message displays. Figure 12: The Setup Wizard: Summary Screen NOTE: If you changed the Primary SSID Name or Wireless Secure Key, make sure you keep a note of the new details.

  • Page 33: Status

    The Data Over Cable Service Interface Specification (DOCSIS) is a telecommunications standard that defines the provision of data services) Internet access) over a traditional cable TV (CATV) network. Your CGNM/ CGNM-3552 supports DOCSIS version 3.0. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015.

  • Page 34: Ip Addresses And Subnets

    In the case of the CGNM/ CGNM-3552: The public network (Wide Area Network or WAN) is the link between the cable connector and your Internet Service Provider. Your CGNM/ CGNM-3552’s IP address on this network is assigned by your service provider.

  • Page 35: Subnets

    Local Area Network (LAN) and Wireless Local Area Network (WLAN), if enabled. You are free to assign IP addresses to computers on the LAN and WLAN manually, or to allow the CGNM/ CGNM-3552 to assign them automatically via DHCP (Dynamic Host Configuration Protocol). IANA has...

  • Page 36: Dhcp

    By default, the CGNM/ CGNM-3552 is a DHCP client on the WAN (the CATV connection). It broadcasts an IP address over the cable network, and receives one from the service provider. By default, the CGNM/ CGNM-3552 is a DHCP server on the LAN;...

  • Page 37: Dhcp Lease

    (or other device). For example, if a single computer has an Ethernet card (to connect to your CGNM/ CGNM-3552 via one of the LAN ports) and also has a wireless card (to connect to your CGNM/ CGNM-3552 over the wireless interface) the MAC addresses of the two cards will be different.

  • Page 38: Routing Mode

    LAN to access the Internet. The service provider assigns an IP address to the CGNM/ CGNM-3552 on the WAN, and all traffic for LAN computers is sent to that IP address. The CGNM/ CGNM-3552 assigns private IP addresses to LAN computers (when DHCP is active), and transmits the relevant traffic to each private IP address.

  • Page 39: Modulation

    Hitron CGNM/ CGNM-3552 User’s Guide The data traffic band is separate from the TV band, and each data channel is separate from other data channels. 3.1.10 Modulation Transmissions over the cable network are based on a strong, high frequency periodic waveform known as the “carrier wave.”...

  • Page 40: The Multimedia Over Coax Alliance

    Hitron CGNM/ CGNM-3552 User’s Guide FDMA allows multiple users to share the same frequency channel by assigning a frequency band within the existing channel to each user. SCDMA allows multiple users to share the same frequency channel by assigning a unique orthogonal code to each user.

  • Page 41: The Overview Screen

    Home automation Video conferencing The Overview Screen Use this screen to see general information about your CGNM/ CGNM-3552’s hardware, its software, and its connection to the Internet. NOTE: Most of the information that displays in this screen is for troubleshooting purposes only.
  • Page 42 Hitron CGNM/ CGNM-3552 User’s Guide Figure 14: The Status: Overview Screen Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies STATUS...
  • Page 43 WAN Up Time This displays the time the WAN has been online. WAN IP This field displays the CGNM/ CGNM-3552’s IP address on the WAN (Wide Area Network) interface. WAN DNS This field displays the DNS server IP used by the WAN side.
  • Page 44 CGNM/ CGNM-3552. Allow: permit only devices you added to the Managed Devices list to access the CGNM/ CGNM-3552 and the network. All other devices are denied access. Deny: permit all devices except those you added to the Managed Devices list to access the CGNM/ CGNM-3552 and the network.

  • Page 45: The System Information Screen

    This displays whether or not the keyword filter rule is enabled to the trust device connected. The System Information Screen Use this screen to see general information about your CGNM/ CGNM-3552’s hardware, its software, and its connection to the Internet. NOTE: Most of the information that displays in this screen is for troubleshooting purposes only.
  • Page 46 This displays a number that uniquely identifies the device. HFC MAC Address This displays the Media Access Control (MAC) address of the CGNM/ CGNM-3552’s RF module. This is the module that connects to the Internet through the Cable connection. System Time This displays the current date and time.

  • Page 47: The Docsis Provisioning Screen

    This screen displays the steps successfully taken to connect to the Internet over the Cable connection. Use this screen for troubleshooting purposes to ensure that the CGNM/ CGNM-3552 has successfully connected to the Internet; if an error has occurred you can identify the stage at which the failure occurred.

  • Page 48: The Docsis Wan Screen

    The DOCSIS WAN Screen Use this screen to discover information about: The nature of the upstream and downstream connection between the CGNM/ CGNM-3552 and the device to which it is connected through the CABLE interface. IP details of the CGNM/ CGNM-3552’s WAN connection.
  • Page 49 Permitted displays if you can access the Internet. Denied displays if you cannot access the Internet. IP Address This displays the CGNM/ CGNM-3552’s WAN IP address. This IP address is automatically assigned to the CGNM/ CGNM-3552. Subnet Mask This displays the CGNM/ CGNM-3552’s WAN subnet mask.
  • Page 50 Signal Strength This displays the power of the signal of each upstream (dBmV) data channel to which the CGNM/ CGNM-3552 is connected, in dBmV (decibels above/below 1 millivolt). Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright...

  • Page 51: The Docsis Event Screen

    The DOCSIS Event Screen Use this screen to discover information about: The nature of the upstream and downstream connection between the CGNM/ CGNM-3552 and the device to which it is connected through the CABLE interface. IP details of the CGNM/ CGNM-3552’s WAN connection.
  • Page 52 Hitron CGNM/ CGNM-3552 User’s Guide Figure 18: The Status: DOCSIS Event Screen The following table describes the labels in this screen. Table 14: The Status: DOCSIS Event Screen This displays the arbitrary, incremental index number assigned to the DOCSIS event.

  • Page 53: The Wireless Screen

    Hitron CGNM/ CGNM-3552 User’s Guide The Wireless Screen Use this screen to view general information about the CGNM/ CGNM-3552’s WiFi-related settings. You can modify many of the fields in this screen using the Wireless > Basic Setting screen; see The Basic Settings Screen on page Click Status >...
  • Page 54 Table 15: The Status: Wireless Status Screen 2.4GHz Wireless Status Wireless Status This field displays ON when the CGNM/ CGNM-3552’s 2.4 GHz wireless network is active, and displays OFF when it is inactive. Wireless Mode This displays the type of 2.4 GHz wireless network that the CGNM/ CGNM-3552 is using.
  • Page 55 Hitron CGNM/ CGNM-3552 User’s Guide Table 15: The Status: Wireless Status Screen (continued) Broadcast SSID This field displays Enabled when the 5 GHz wireless network’s SSID is being broadcast, and displays Disabled when it is not. This field displays Enabled when the 5 GHz wireless network, and displays Disabled when it is not.

  • Page 56: The Moca Screen

    Hitron CGNM/ CGNM-3552 User’s Guide The MoCA Screen Use this screen to view general information about the CGNM/ CGNM-3552’s MoCA- related settings. You can modify many of the fields in this screen using the Basic > MoCA screen; see The MoCA Screen on page Click Status >...
  • Page 57 The channel number displays, followed by the channel’s frequency in MHz. Link Status This displays whether or not the CGNM/ CGNM-3552 is connected over the cable network. Network Security This displays the type of security that the cable network is using (56-bit DES or 128-bit AES).

  • Page 58: Basic

    Hitron CGNM/ CGNM-3552 User’s Guide Basic This chapter describes the screens that display when you click Basic in the toolbar. It contains the following sections: Basic Overview on page The LAN Setup Screen on page The Gateway Function Screen on page The Port Forwarding Screen...

  • Page 59: Lan Ip Addresses And Subnets

    Internet even if the IP address of the website’s server has changed. Similarly, the CGNM/ CGNM-3552 allows you to define a Domain Suffix to the LAN. When you enter the domain suffix into your browser, you can reach the CGNM/ CGNM-3552 no matter what IP address it has on the LAN.

  • Page 60: Port Forwarding

    Traceroute: this tool allows you to see the route taken by data packets to get from the CGNM/ CGNM-3552 to the destination you specify. You can use this tool to solve routing problems, or identify firewalls that may be blocking your access to a computer or service.
  • Page 61 Hitron CGNM/ CGNM-3552 User’s Guide View information about the CGNM/ CGNM-3552’s connection to the WAN Configure the CGNM/ CGNM-3552’s LAN IP address, subnet mask and domain suffix Configure the CGNM/ CGNM-3552’s internal DHCP server Define how the CGNM/ CGNM-3552 assigns IP addresses on the LAN See information about the network devices connected to the CGNM/ CGNM-...
  • Page 62 DHCP server. DHCP Start IP Use this field to specify the IP address at which the CGNM/ CGNM-3552 begins assigning IP addresses to devices on the LAN (when DHCP is enabled). DHCP End IP Use this field to specify the IP address at which the CGNM/ CGNM-3552 stops assigning IP addresses to devices on the LAN (when DHCP is enabled).

  • Page 63: The Gateway Function Screen

    Hitron CGNM/ CGNM-3552 User’s Guide Table 17: The Basic: LAN Setup Screen (continued) Type This displays whether the device’s IP address was assigned by DHCP (DHCP-IP), or self-assigned. Interface This displays whether the device is connected on the LAN (Ethernet) or the WLAN (Wireless(x), where x denotes the wireless mode;...

  • Page 64: The Port Forwarding Screen

    This displays the name you assigned to the rule when you created it. Public This field displays the incoming port range. These are the ports on which the CGNM/ CGNM-3552 received traffic from the originating host on the WAN. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015.

  • Page 65: Adding Or Editing A Port Forwarding Rule

    Table 19: The Basic: Port Forwarding Screen (continued) Private This field displays the port range to which the CGNM/ CGNM-3552 forwards traffic to the device on the LAN. Protocol This field displays the protocol or protocols to which this rule applies: ...
  • Page 66 Hitron CGNM/ CGNM-3552 User’s Guide NOTE: Ensure that Enabled is selected in the Basic > Port Forwarding screen in order to add or edit port forwarding rules. The following screen displays. Figure 25: The Basic: Port Forwarding Add/Edit Screen The following table describes the labels in this screen.
  • Page 67 Public Port Range Use these fields to specify the incoming port range. These are the ports on which the CGNM/ CGNM-3552 receives traffic from the originating host on the WAN. Enter the start port number in the first field, and the end port number in the second field.

  • Page 68: The Port Triggering Screen

    This displays the arbitrary name you assigned to the rule when you created it. Trigger This displays the range of outgoing ports. When the CGNM/ CGNM-3552 detects activity (outgoing traffic) on these ports from computers on the LAN, it automatically opens the Target ports. Target This displays the range of triggered ports.

  • Page 69: Adding Or Editing A Port Triggering Rule

    This displays the protocol of the port triggering rule (TCP, UDP or Both). Timeout (ms) This displays the time (in milliseconds) after the CGNM/ CGNM-3552 opens the Target ports that it should close them. Twoway Status Usually a port triggering rule works for two IP addresses;...
  • Page 70 Trigger Port Range Use these fields to specify the trigger ports. When the CGNM/ CGNM-3552 detects activity on any of these ports originating from a computer on the LAN, it automatically opens the Target ports in expectation of incoming traffic.

  • Page 71: The Dmz Screen

    The Basic: Port Triggering Add/Edit Screen Target Port Range Use these fields to specify the target ports. The CGNM/ CGNM-3552 opens these ports in expectation of incoming traffic whenever it detects activity on any of the Trigger ports. The incoming traffic is forwarded to these ports on the computer connected to the LAN.
  • Page 72 Enter the IP address of the computer that you want to add to the DMZ. Connected Devices Click this to see a list of the computers currently connected to the CGNM/ CGNM-3552 on the LAN. Figure 29: Connected Device Info Save Changes Click this to save your changes to the fields in this screen.

  • Page 73: The Dns Screen

    Hitron CGNM/ CGNM-3552 User’s Guide The DNS Screen Use this screen to configure your LAN DNS settings. Click Basic > DNS. The following screen displays. Figure 30: The Basic: DNS Screen The following table describes the labels in this screen.

  • Page 74: The Moca Screen

    Click this to see information about the fields in this screen. The MoCA Screen Use this screen to view and make changes to the CGNM/ CGNM-3552’s cable network settings. NOTE: Do not change any of the settings in this screen unless you have a good reason to do so! Click Basic >...
  • Page 75 Hitron CGNM/ CGNM-3552 User’s Guide Figure 31: The Basic: MoCA Screen Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies BASIC...
  • Page 76 Hitron CGNM/ CGNM-3552 User’s Guide The following table describes the labels in this screen. Table 25: The Basic: MoCA Screen Bridge Name Use this field to modify the name of the CGNM/ CGNM- 3552 on the network. This allows you to identify the...
  • Page 77 Figure 34: Channel Scan Range (Start) If you selected SCAN in the Channel field, use this field to select a channel at which the CGNM/ CGNM-3552 should start scanning for a connection on the cable network. Scan Range (End) If you selected SCAN in the Channel field, use this field...

  • Page 78: Table 25: The Basic: Moca Screen

    Table 25: The Basic: MoCA Screen (continued) BeaconPwLevel Use this field to set the CGNM/ CGNM-3552’s beacon power on the cable network, from 0 to 10. The MoCA beacon allows other devices on the cable network to detect the CGNM/ CGNM-3552.

  • Page 79: Wireless

    5.1.1 Wireless Networking Basics Your CGNM/ CGNM-3552’s wireless network is part of the Local Area Network (LAN), known as the Wireless LAN (WLAN). The WLAN is a network of radio links between the CGNM/ CGNM-3552 and the other computers and devices that connect to it.

  • Page 80: Wireless Standards

    The wireless clients connect to the access point in order to receive a wireless connection to the WAN and the wired LAN. The CGNM/ CGNM-3552 is the access point, and the computers you connect to the CGNM/ CGNM-3552 are the wireless clients.

  • Page 81: Wireless Security

    (signal scrambling so that only authenticated users can decode the transmitted data). The sophistication of each security method varies, as does its effectiveness. The CGNM/ CGNM-3552 supports the following wireless security protocols (in order of effectiveness): WEP (the Wired Equivalency Protocol): this protocol uses a series of “keys” or data strings to authenticate the wireless client with the AP, and to encrypt data sent over the wireless link.

  • Page 82: Wmm

    The Basic Settings Screen Use this screen to configure your CGNM/ CGNM-3552’s basic 2.4GHz and 5GHz wireless settings. You can turn the wireless modules on or off, select the wireless mode and channel, and configure the wireless networks’...

  • Page 83: G Settings

    > Basic Settings, then click the 2.4G tab. See 2.4G Settings on page information on the screen that displays. To configure the CGNM/ CGNM-3552’s 5GHz wireless network, click Wireless > Basic Settings, then click the 5G tab. See 5G Settings on page information on the screen that displays.
  • Page 84 If in doubt, use 11B/G/N (default). Wireless Channel Select the 2.4GHz wireless channel that you want to use, or select Auto to have the CGNM/ CGNM-3552 select the optimum channel to use. NOTE: Use the Auto setting unless you have a specific reason to do otherwise.
  • Page 85 Hitron CGNM/ CGNM-3552 User’s Guide Table 26: The Wireless: Basic Settings Screen (2.4G) (continued) Enable Use this field to enable or disable the SSID. Select ON to enable the SSID. Deselect OFF to disable the SSID. Broadcast SSID Use this field to make this SSID visible or invisible to other wireless devices.

  • Page 86: Table 26: The Wireless: Basic Settings Screen (2.4G)

    Hitron CGNM/ CGNM-3552 User’s Guide Table 26: The Wireless: Basic Settings Screen (2.4G) (continued) Security Mode Select the type of security that you want to use. Select Open to use no security. Anyone in the coverage area can enter your network.

  • Page 87: Settings

    Click this to see information about the fields in this screen. 5.2.2 5G Settings Use this screen to configure the CGNM/ CGNM-3552’s 5GHz wireless network. Click Wireless > Basic Settings, then click the 5G tab. The following screen displays. Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015.
  • Page 88 Hitron CGNM/ CGNM-3552 User’s Guide Figure 36: The Wireless: Basic Settings Screen (5G) The following table describes the labels in this screen. Table 27: The Wireless: Basic Settings Screen (5G) Basic Settings Wireless Enabled Use this field to turn the 5GHz wireless network on or off.
  • Page 89 Select the 5GHz wireless channel bandwidth that you want to use. Wireless Channel Select the 5GHz wireless channel that you want to use, or select Auto to have the CGNM/ CGNM-3552 select the optimum channel to use. NOTE: Use the Auto setting unless you have a specific reason to do otherwise.
  • Page 90 Hitron CGNM/ CGNM-3552 User’s Guide Table 27: The Wireless: Basic Settings Screen (5G) (continued) Broadcast SSID Use this field to make this SSID visible or invisible to other wireless devices. Select ON if you want your network name (SSID) to be public.

  • Page 91: Wps

    Select AES to use the Advanced Encryption Standard. Select TKIP/AES to allow clients using either encryption type to connect to the CGNM/ CGNM-3552. Pass Phrase Enter the security key or password that you want to use for your wireless network. You will need to enter this key into your wireless clients in order to allow them to connect to the network.
  • Page 92 3552, or the WPS PIN of the client device you want to add to the network. WPS Status This displays whether or not the CGNM/ CGNM-3552 is using WiFi Protected Setup. WPS Configure This displays the WiFi Protected Setup configuration for Status the wireless network.

  • Page 93: The Access Control Screen

    The Device Filter Screen on page 100. You can set the CGNM/ CGNM-3552 to allow only certain devices to access the CGNM/ CGNM-3552 and the network wirelessly, or to deny certain devices access. Click Wireless > Access Control. The following screen displays.
  • Page 94 Table 29: The Wireless: Access Control Screen (continued) MAC Address This displays the MAC address of each network device that has connected to the CGNM/ CGNM-3552 on the wireless network. Type This displays whether the device’s IP address was assigned by DHCP (DHCP-IP), or self-assigned.

  • Page 95: Adding Or Editing A Managed Device

    Hitron CGNM/ CGNM-3552 User’s Guide 5.3.1 Adding or Editing a Managed Device To add a new managed device, click Add Managed Device in the Wireless > Access Control screen. To edit an existing managed device, locate the device in the Wireless > Access Control screen and click its Manage button.

  • Page 96: Admin

    This section describes some of the concepts related to the Admin screens. 6.1.1 Debugging (Ping and Traceroute) The CGNM/ CGNM-3552 provides a couple of tools to allow you to perform network diagnostics on the LAN: Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015.

  • Page 97: The Management Screen

    Use this screen to make changes to the CGNM/ CGNM-3552’s login credentials (username and password). NOTE: If you forget your password, you will need to reset the CGNM/ CGNM-3552 to its factory defaults. Click Admin > Management. The following screen displays.

  • Page 98: The Remote Management Screen

    The Remote Management Screen Use this screen to back up your CGNM/ CGNM-3552’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGNM/ CGNM-3552, or to return it to its factory default settings.
  • Page 99 Hitron CGNM/ CGNM-3552 User’s Guide Figure 41: The Admin: Remote Management Screen The following table describes the labels in this screen. Table 32: The Admin: Remote Management Screen Remote Management Protocol Use this field to enable/disable remote control protocols and ports on CGNM.

  • Page 100: The Diagnostics Screen

    Hitron CGNM/ CGNM-3552 User’s Guide Table 32: The Admin: Remote Management Screen (continued) Cancel Click this to return the fields in this screen to their last- saved values without saving your changes. Help Click this to see information about the fields in this screen.

  • Page 101: The Backup Screen

    The Backup Screen Use this screen to back up your CGNM/ CGNM-3552’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGNM/ CGNM-3552, or to return it to its factory default settings.

  • Page 102: The Usb Storage Screen

    When you do this, all your user-configured settings are lost, and cannot be retrieved. The USB Storage Screen Use this screen to configure your CGNM/ CGNM-3552’s USB settings. Click Admin >USB Storage. The following screen displays. Figure 44: The Admin: USB Storage Screen Version 2.0, 07/2015.

  • Page 103: The Device Reset Screen

    The Device Reset Screen Use this screen to back up your CGNM/ CGNM-3552’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGNM/ CGNM-3552, or to return it to its factory default settings.
  • Page 104 The Admin: Device Reset Screen Reboot Device Click Reboot to restart your CGNM/ CGNM-3552. Restore Factory Default Click Factory Reset to return your CGNM/ CGNM-3552 Settings to its factory default settings. When you do this, all your user-configured settings are lost, and cannot be retrieved.

  • Page 105: Security

    Firewall The term “firewall” comes from a construction technique designed to prevent the spread of fire from one room to another. Similarly, your CGNM/ CGNM-3552’s firewall prevents intrusion attempts and other undesirable activity originating from the WAN, keeping the computers on your LAN safe. You can also use filtering techniques to specify the computers and other devices you want to allow on the LAN, and prevent certain traffic from going from the LAN to the WAN.

  • Page 106: Device Filtering

    Every networking device has a unique Media Access Control (MAC) address that uniquely identifies it on the network. When you enable MAC address filtering on the CGNM/ CGNM-3552’s firewall, you can set up a list of devices, identified by their MAC addresses, and then specify whether you want to: Deny the devices on the list access to the CGNM/ CGNM-3552 and the network...
  • Page 107 Hitron CGNM/ CGNM-3552 User’s Guide Figure 46: The Security: Firewall Screen Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies SECURITY...
  • Page 108 Hitron CGNM/ CGNM-3552 User’s Guide The following table describes the labels in this screen. Table 37: The Security: Firewall Screen Firewall Level Select the level of firewall protection that you want to apply to your LAN. Details about the protection level display beneath the buttons.

  • Page 109: The Service Filter Screen

    Hitron CGNM/ CGNM-3552 User’s Guide The Service Filter Screen Use this screen to configure service filtering. You can turn service filtering on or off and configure new and existing service filtering rules. Click Security > Service Filter. The following screen displays.
  • Page 110 Hitron CGNM/ CGNM-3552 User’s Guide Table 38: The Security: Service Filter Screen (continued) Protocol This field displays the protocol or protocols to which this filtering rule applies: Transmission Control Protocol (TCP) User Datagram Protocol (UDP) Port Range This displays the start and end port for which this filtering rule applies.

  • Page 111: Adding Or Editing A Service Filter Rule

    Hitron CGNM/ CGNM-3552 User’s Guide Table 38: The Security: Service Filter Screen (continued) Add Trust Device Click this to add a new Trust Device. (see Adding or Editing a Trust PC List on page 9). Save Changes Click this to save your changes to the fields in this screen.
  • Page 112 Hitron CGNM/ CGNM-3552 User’s Guide The following table describes the labels in this screen. Table 39: The Security: Service Filter Add/Edit Screen Application Name Enter a name for the application for which you want to create the rule. NOTE: This name is arbitrary, and does not affect functionality in any way.

  • Page 113: Adding Or Editing A Trust Pc List

    Hitron CGNM/ CGNM-3552 User’s Guide Table 39: The Security: Service Filter Add/Edit Screen Manage All Day Use this field to specify whether the filtering rule should apply on all days of the week, at all times, or whether the rule should be applied only at certain times.

  • Page 114: The Device Filter Screen

    Use this screen to configure Media Access Control (MAC) address filtering on the LAN, and to configure IP filtering. You can set the CGNM/ CGNM-3552 to allow only certain devices to access the CGNM/ CGNM-3552 and the network, or to deny certain devices access.
  • Page 115 Hitron CGNM/ CGNM-3552 User’s Guide You can turn filtering on or off, and configure new and existing filtering rules. Click Security > Device Filter. The following screen displays. Figure 51: The Security: Device Filter Screen The following table describes the labels in this screen.

  • Page 116: Adding Or Editing A Managed Device

    CGNM-3552. Select Allow to permit only devices you added to the Managed Devices list to access the CGNM/ CGNM-3552 and the network. All other devices are denied access. Select Deny to permit all devices except those you added to the Managed Devices list to access the CGNM/ CGNM-3552 and the network.
  • Page 117 Hitron CGNM/ CGNM-3552 User’s Guide To edit an existing managed device, locate the device in the Security > Device Filter screen and click its Manage button. The following screen displays. Figure 52: The Security: Device Filter Add/Edit Screen The following table describes the labels in this screen.

  • Page 118: The Keyword Filter Screen

    Hitron CGNM/ CGNM-3552 User’s Guide Table 42: The Security: Device Filter Add/Edit Screen Manage All Day Use this field to specify whether the device should be managed on all days of the week, at all times, or whether the device should be managed only at certain times.
  • Page 119 Select Disabled to turn keyword filtering off. Keyword Enter the keyword that you want to block. The CGNM/ CGNM-3552 examines both the page’s URL (Internet address) and its page content (text). Blocked Weekdays Use these fields to specify the times at which the keyword should be blocked.

  • Page 120: Adding Or Editing A Trust Pc List

    Hitron CGNM/ CGNM-3552 User’s Guide Table 43: The Security: Keyword Filter Screen (continued) Action Click Add to create a new keyword blocking rule; a new row of fields display. Click Delete to remove a existing keyword blocking rule. Save Changes Click this to save your changes to the fields in this screen.
  • Page 121 Hitron CGNM/ CGNM-3552 User’s Guide The following screen displays. Figure 55: Keyword Filter > Trust PC List Add/Edit Screen The following table describes the labels in this screen. Table 44: The Security: Keyword Filter Add/Edit Trust Manage Device Screen Host Name This displays the name of each network device connected.

  • Page 122: Advanced

    Hitron CGNM/ CGNM-3552 User’s Guide Advanced This chapter describes the screens that display when you click Advanced in the toolbar. It contains the following sections: The Switch Setup Screen on page The DDNS Screen on page The Switch Setup Screen Use this screen to view the speed and duplex status of each of the CGNM/ CGNM- 3552’s LAN ports, and enable or disable them.
  • Page 123 Hitron CGNM/ CGNM-3552 User’s Guide Figure 56: The Advanced > Switch Setup Screen The following table describes the labels in this screen. Table 45: The Advanced > Switch Setup Screen Port This displays the number of each LAN port. When no device is connected to the LAN port, Unlinked displays.

  • Page 124: The Ddns Screen

    Hitron CGNM/ CGNM-3552 User’s Guide The DDNS Screen Use this screen to configure the CGNM/ CGNM-3552’s Dynamic Domain Name System (DDNS) settings. Click Advanced > DDNS. The following screen displays. Figure 57: The Advanced > DDNS Screen The following table describes the labels in this screen.
  • Page 125 Hitron CGNM/ CGNM-3552 User’s Guide Table 46: The Advanced > DDNS Screen (continued) User Name Enter the credentials assigned to you by the selected Service Provider. Password Host Name Save Changes Click this to save your changes to the settings in this screen.

  • Page 126: Troubleshooting

    Problem: None of the LEDs Turn On The CGNM/ CGNM-3552 is not receiving power, or there is a fault with the device. Ensure that you are using the correct power adaptor.  Using a power adaptor other than the one that came with your CGNM/ CGNM-3552 can damage the CGNM/ CGNM-3552.
  • Page 127 “cmd”, and then enter “ipconfig”. Get the IP address of the Default Gateway, and enter it in your browser’s address bar. If you still cannot access the CGNM/ CGNM-3552, you need to reset the CGNM/ CGNM-3552. See Factory Default Resetting the CGNM/ CGNM-3552 on page 14.
  • Page 128 If you are attempting to connect over the wireless network, there may be a problem with the wireless connection. Connect via a LAN port instead. If the above steps do not work, you need to reset the CGNM/ CGNM-3552. See Factory Default Resetting the CGNM/ CGNM-3552 on page 14.
  • Page 129 (other radio transmitters, microwave ovens, etc) reduce your CGNM/ CGNM-3552’s signal quality and coverage area. Ensure that the CGNM/ CGNM-3552 and the wireless client are set to use the same wireless mode and SSID (see The Basic Settings Screen...
  • Page 130 Hitron CGNM/ CGNM-3552 User’s Guide Index Numbers CATV channel channel plan 802.11a/b/g/n/ac clients, wireless configuration file connection status, cable conventions, document customer support access access point accounts, login address, IP address, IP, local debugging admin management default default IP address...
  • Page 131 Hitron CGNM/ CGNM-3552 User’s Guide IANA Ethernet IEEE 802.11a/b/g/n/ac Ethernet cables interface, user Ethernet port intrusion detection IP address IP address lease IP address renewal IP address setup IP address, default IP address, format factory defaults IP address, local factory reset...
  • Page 132 Hitron CGNM/ CGNM-3552 User’s Guide modulation QAM TCM Multiple-In, Multiple-Out QPSK navigation navigation bar radio coverage network devices, attached radio links network diagnostics reboot network number reset restore and backup RF connector RJ45 connectors routing mode rule, port forwarding overview, GUI...
  • Page 133 Hitron CGNM/ CGNM-3552 User’s Guide TCP/IP TDMA traceroute transmission power triggering, port upstream transmission user interface username username and password Video conferencing Video on Demand (VoD) WAN connection website blocking, scheduled WiFi MultiMedia WiFi Protected Setup window, main Windows XP...
  • Page 134 Hitron CGNM/ CGNM-3552 User’s Guide wireless connection wireless networking standards wireless security wireless security settings wireless settings wireless settings, basic wireless status WLAN WPA2 WPA2-PSK WPA-PSK WPS PBC XP, Windows Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright...
  • Page 135 Hitron CGNM/ CGNM-3552 User’s Guide Version 2.0, 07/2015. Copyright 2012 Hitron Technologies Version 2.0, 07/2015. Copyright 2015 Hitron Technologies INDEX...
  • Page 136 I n t e r n e t L i g h t s p e e d 2 7 6 – 5 4 8 9 B y r n e R o a d B u r n a b y B C V 5 J 3 J 1 w w w .

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