Siemens WM14N29XDN User Manual And Installation Instructions page 38

en Troubleshooting
Fault
All other error codes.
flashes and the pro-
gramme is paused.
Heavy foam build-up.
⁠ flashes.
⁠
The programme does
not start.
The programme is
paused or has been
interrupted, but the
door will not open.
The door cannot be
opened due to a
power cut.
38
Cause and troubleshooting
Malfunction
Restart the appliance.
1.
If the fault occurs again, disconnect the appliance
2.
from the power supply for at least 30 seconds.
Unplug the appliance from the mains or switch off
the circuit breaker in the fuse box.
If the fault persists, call customer service.
3.
→ Page 43
Please specify the exact error message when call-
ing. If possible, document the fault with photos and
videos.
The appliance has detected fluctuations in the power
supply.
No action required. If the power supply is stable,
lights up and the programme continues to run as nor-
mal.
Detergent dosage is too high.
Mix one tablespoon of fabric softener with 0.5 litres
▶
of water and pour the mixture into compartment II
(not for outdoor clothing, sportswear or items
stuffed with down).
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
The door is not completely closed.
Ensure that there is no laundry trapped in the door.
1.
Close the door.
2.
Drum cleaning is required.
Clean the drum. → Page 31
▶
Childproof lock is activated.
Deactivate the childproof lock. → Page 30
▶
⁠ is activated.
Check whether
▶
The temperature is too high.
Start the Skylning (Rinse) programme or wait until
▶
the temperature has dropped.
Water level is too high.
Start the Centrifugering (Spin) programme or a
▶
suitable draining programme. → Page 22
The door is locked.
Open the door using the emergency release.
▶
→ Page 42
⁠ is activated. → Page 21