Related Manuals for Motorola solutions IPVideo HALO 2.0
Summary of Contents for Motorola solutions IPVideo HALO 2.0
- Page 1 ADMINISTRATOR MANUAL v2.12.0.7 | HALO 2.0, 2C, 3C and 3C-PC MODELS Brought to you by: 1490 North Clinton Ave, Bay Shore NY 11706 www.ipvideocorp.com • ipvideo.info@motorolasolutions.com...
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Page 2: Table Of Contents
Page 2 • ADMINISTRATOR MANUAL • V2.12.0.7 About This Document, Legal Considerations, Liability, Intellectual Property Rights, Equipment Modification ............................Trademark Acknowledgments, Regulatory Information, Antenna Specifications, FCC . -
Page 3: About This Document, Legal Considerations, Liability, Intellectual Property Rights, Equipment Modification
Page 3 • ADMINISTRATOR MANUAL • V2.12.0.7 ABOUT THIS DOCUMENT This manual is intended for administrators and users of IPVideo HALO Smart Sensor, and is applicable to hardware versions 2.0, 2C, 3C, and 3C-PC , HALO firmware version 2.8 and later. It includes instructions for using and managing the product on your network. -
Page 4: Trademark Acknowledgments, Regulatory Information, Antenna Specifications, Fcc
Page 4 • ADMINISTRATOR MANUAL • V2.12.0.7 TRADEMARK ACKNOWLEDGMENTS IPVIDEO CORPORATION is a registered trademark. All other company names and products are trademarks or registered trademarks of their respective companies. Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. -
Page 5: Safety Information, Electrical Safety
Page 5 • ADMINISTRATOR MANUAL • V2.12.0.7 SAFETY INFORMATION The following convention is used within this manual. French translations of the critical levels are included. Hazard Levels Indicates a hazardous situation which, if not avoided, will result in death or serious injury. DANGER WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury. -
Page 6: Laser Safety Notice
Page 6 • ADMINISTRATOR MANUAL • V2.12.0.7 LASER SAFETY NOTICE CAUTION HALO Smart Sensors contain a CLASS 1 LASER PRODUCT in accordance with standard IEC60825-1:2014. This product complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019. -
Page 7: Battery, Disposal And Recycling
Page 7 • ADMINISTRATOR MANUAL • V2.12.0.7 BATTERY These products use a lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. -
Page 8: Introduction
Page 8 • ADMINISTRATOR MANUAL • V2.12.0.7 INTRODUCTION HALO Smart Sensors are IoT devices that detects environmental changes that occur in many locations including privacy concern areas where surveillance cameras can’t be installed. HALO Smart Sensors are capable of detecting many things such as vaping, smoke, vaping with THC, specific key words, gunshots, air quality, and aggression in areas a camera cannot be placed. -
Page 9: Hardware Overview 2.0 / 2C
Page 9 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO 2.0 AND HALO 2C HARDWARE OVERVIEW The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network shall be intended for their specific use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. - Page 10 Page 10 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO 2 OUTER COVER REMOVED The outer cover must be removed (by removing the three T10 TORX screws [5] with the provided wrench) during installation and to perform a manual factory reset. The figure below shows details exposed when the Outer Cover is removed.
- Page 11 Page 11 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO 2C OUTER COVER REMOVED The outer cover must be removed (by removing the three T10 TORX screws [5] with the provided wrench) during installation and to perform a manual factory reset. The figure below shows details exposed when the Outer Cover is removed.
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Page 12: Hardware Overview 3C / 3C-Pc
Page 12 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO 3C HARDWARE OVERVIEW 11 12 13 14 15 Input Network Connection (RJ45) – 8. Security Screw Slot for Locking requires 802.3AT or 802.3AF Power over Mechanism Ethernet 9. Lux Sensor 2. External Connector Terminal Block 10. - Page 13 Page 13 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO 3C MOUNTING PLATE REMOVED The device must be separated into two halves by undoing one security [6] then twist the device apart to perform a manual factory reset. The figure below shows details exposed when the Mounting Plate is removed.
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Page 14: Setup Prerequisites
Page 14 • ADMINISTRATOR MANUAL • V2.12.0.7 SETUP PREREQUISITES 1. One or more HALO Smart Sensor devices connected to a standard office network where the steps in the HALO Installation Procedure have been followed resulting in confirmation that the device is operating and physically connected to the network. 2. -
Page 15: First Time Setup
Page 15 • ADMINISTRATOR MANUAL • V2.12.0.7 FIRST TIME SETUP Establishing Connection Connecting to a HALO device can be done in two separate ways. It can be done with the HALO Device Manager HDM (see HDM Manual) which is the preferred method for setting up multiple Halos at once. - Page 16 Page 16 • ADMINISTRATOR MANUAL • V2.12.0.7 FIRST TIME SETUP: Initial Device Setup CONTINUED Administrator Credentials Type in the username “admin” and “changeme” which was used earlier. Click Next. Username must be at least 5 characters and contain no spaces or special characters NOTE: The search bar will say “Not secure | https”.
- Page 17 Page 17 • ADMINISTRATOR MANUAL • V2.12.0.7 FIRST TIME SETUP Email Provider Another Initial Device Setup prompt will appear. This is the last one. Start by clicking “Select Email Provider” in the top right corner and select the email provider to use with the HALO device.
- Page 18 Page 18 • ADMINISTRATOR MANUAL • V2.12.0.7 FIRST TIME SETUP Save Settings & Reboot Whomever read the last two forms shall fill out the required information. Once filled out click “Save Settings and Reboot Device”. Upon click an information webpage will pop-up to give the user more information on how to effectively use their device.
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Page 19: Connection To A Halo Smart Sensor, Dashboard
Page 19 • ADMINISTRATOR MANUAL • V2.12.0.7 CONNECTION TO A HALO SMART SENSOR Connect to the desired HALO by either selecting the HALO in HDM and Open Web Page from the Actions drop down menu (Chrome must be default browser) or navigating directly to the IP address in the Chrome web browser. -
Page 20: Live Views
Page 20 • ADMINISTRATOR MANUAL • V2.12.0.7 LIVE VIEW The dashboard has two views for display. These views include Dashboard and Sensors. Dashboard Live information presented including “Normal” and “Alert” state display through color changing indicator icons as well as live readings of specific signatures. This can be configured from the “Image”... - Page 21 Page 21 • ADMINISTRATOR MANUAL • V2.12.0.7 LIVE VIEW CONTINUED LIVE VIEW GRAPH DISPLAY Signature icons can be shown or hidden by selecting the checkbox in the “Show” column. Color of the individual signature display can be selected; the signatures can be sorted using the “Order”...
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Page 22: About, Device Info, Legal
Page 22 • ADMINISTRATOR MANUAL • V2.12.0.7 ABOUT Navigate to the About page, from here the selection options are “Device Info” and “Legal.” CLICK HERE DEVICE INFO INCLUDES: • Model Version • Firmware Version • Build • Device MAC • Device Serial # •... -
Page 23: Device Settings, Management
Page 23 • ADMINISTRATOR MANUAL • V2.12.0.7 DEVICE SETTINGS The Device Settings tab provides access and adjustment to Date and Time, Device Name and Additional Information Fields, Presets, Reset Config, Reboot Device, Country, CLICK Firmware Upload, Language. HERE Server Config Upload Download, Temperature Offset. - Page 24 Page 24 • ADMINISTRATOR MANUAL • V2.12.0.7 Presets Presets are default configurations used to enable sets of functionality in the Live View, Events, and Action pages. Following a firmware update new presets may be available to enable new features. The secondary selection dropdown can be used to limit the changes made when loading a preset.The HALO must be equipped with the required hardware to make use of the preset’s configuration.
- Page 25 Page 25 • ADMINISTRATOR MANUAL • V2.12.0.7 Firmware Prior to updating firmware, it is best practice to document any changes made to thresholds and advanced conditions.* These changes can be re-programmed into HALO once the update is complete. Choose the current firmware file and select “Upload Firmware,”. Firmware can be downloaded from: https://halodetect.com/resources/firmware-tools/.
- Page 26 Page 26 • ADMINISTRATOR MANUAL • V2.12.0.7 Server Config The “Download Server Config” button will download all HALO settings except User, Time Zone, and IP information to a file. This file can be used as a backup or template for other HALO’s. The “Upload Config” button will load selected settings from a file that was previously downloaded from a HALO.
- Page 27 Page 27 • ADMINISTRATOR MANUAL • V2.12.0.7 Data Logs Data Logs save data from every sensor and every signature. Data logs with the “evt” prefix will display a record of data every second and is converted to an easy-to-read format. Each of the three files contains 24 hours of data and is composed of over 1 million data points.
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Page 28: Network (Ethernet, Wifi, Http / Https, & Downstream Poe), Certificates
Page 28 • ADMINISTRATOR MANUAL • V2.12.0.7 NETWORK The Network Configuration tab provides access and management of Ethernet, WiFi, HTTP / HTTPS, Certificate, Ethernet Out, Panic Buttons and Cloud settings. CLICK HERE Ethernet If the facility network requires the use of Static IP Addresses, obtain the IP address, Sub-net Mask, Gateway, and DNS to be used for this specific Device, and follow... - Page 29 Page 29 • ADMINISTRATOR MANUAL • V2.12.0.7 HTTP / HTTPS HTTP / HTTPS settings specify the communication port for the devices webpages and the Authentication protocol used to secure the connection. All browser connections and API calls will have to adhere to these definitions. For HTTP Port 80 is defined by default and for HTTPS Port 443 is defined by default;...
- Page 30 Page 30 • ADMINISTRATOR MANUAL • V2.12.0.7 Install Certificate & Key PEM file pair Selecting the HTTPS or HTTP+HTTPS or HTTPS+HTTP redirect Type reveals the Create Certificate and Install Certificate buttons. Create Certificate HALO will always create a self-signed certificate, so HTTPS is available. The certificate contains IPv4...
- Page 31 Page 31 • ADMINISTRATOR MANUAL • V2.12.0.7 Manual AT/AF switch. To ensure PoE downstream allocation, confirm the dip switch is set to AT power on the upstream HALO- 3C. If It is necessary to toggle the switch in either direction be certain to REMOVE THE DEVICE FROM POWER.
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Page 32: Cloud Registration
Page 32 • ADMINISTRATOR MANUAL • V2.12.0.7 CLOUD REGISTRATION By default, the Cloud is enabled to assist in troubleshooting HALO units. This does NOT imply the unit is connected to your Cloud Portal. To connect the HALO to your Cloud Portal, contact your Authorized Reseller to register the Halos. -
Page 33: Ipanic Button
Page 33 • ADMINISTRATOR MANUAL • V2.12.0.7 IPANIC BUTTON As of v2.8 HALO can be used as a panic alarm receiver when used with IPVideo iPanic Buttons. When ON the HALO unit will detect a panic alert if one is broadcasting within range. 1. - Page 34 Page 34 • ADMINISTRATOR MANUAL • V2.12.0.7 IPANIC BUTTON CONTINUED Return back to the Network tab and click on Manage Panic Buttons to setup or manage panic buttons. There are 2 options to add a button: 1. Add Next Button Pressed •...
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Page 35: User Management
Page 35 • ADMINISTRATOR MANUAL • V2.12.0.7 USER MANAGEMENT The “Users” page is where users can be added and removed. The user-name and password assigned here will be required to access the HALO. If the admin user-name and password is forgotten, a factory reset must be done for recovery. -
Page 36: Events
Page 36 • ADMINISTRATOR MANUAL • V2.12.0.7 EVENTS The “Events” page is where event signatures are added, removed, and adjusted. Signatures are created from individual or multiple data sources, thresholds, timing, and machine learning algorithms. Adding a new event is done by Clicking “Add Event” > Fill in an event identifier “Unique ID” > Selecting a data source from the drop down >... - Page 37 Page 37 • ADMINISTRATOR MANUAL • V2.12.0.7 EVENTS CONTINUED Pause Option A Pause option has been introduced to the Events Menu. This will allow users to define a pause value (in minutes) between a reoccurring event caused by teetering above and below the set threshold. CO2cal has a pause value set to 15.
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Page 38: Actions
Page 38 • ADMINISTRATOR MANUAL • V2.12.0.7 ACTIONS The “Actions” page is used to create an action plan for each event. Each event has an individual action plan. Check the box or drop- down to activate each action. Email Set (SMTP): Notification via email (or LED Color / Pattern / Priority: Set the color... -
Page 39: Wave Files
Page 39 • ADMINISTRATOR MANUAL • V2.12.0.7 WAV FILES MANAGEMENT Wav files can be played when an event is triggered. Not every event will have this set by default. Wav files can be chosen by selecting the pulldown under Sound. NOTE: the wav file will play from the HALO device. -
Page 40: People Count
Page 40 • ADMINISTRATOR MANUAL • V2.12.0.7 PEOPLE COUNT People Count works by registering disturbances in a room’s thermal signature which HALO then interprets to find if it is an occupant within the sensor’s field of vision. *This feature is available on model HALO-3C-PC Special Notes: Proper placement and orientation of the HALO is important to make use of the sensor’s visible range. - Page 41 Page 41 • ADMINISTRATOR MANUAL • V2.12.0.7 People Counting Events To setup an Event for People Count click Events on the bottom navbar, click Add Event, and select the People Count data source. Name this event People_Counting and set the threshold to however many people are allowed in the room.
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Page 42: Led Pattern
Page 42 • ADMINISTRATOR MANUAL • V2.12.0.7 LED PATTERN LED Patterns can be displayed when an event is triggered. Not every event will have this set by default. LED Patterns can be chosen by selecting the pulldown under LED Pattern. Steady: The LED stays on for the duration of the event 1, 2, 5 Sec Blink: The LED flashes on and off every 1,2,5 seconds 1/2, 1, 2, 5 Sec, 1 min Once: The LED flashes once for 1/2,1,2,5 seconds and then turns off... -
Page 43: Notifications, Email
Page 43 • ADMINISTRATOR MANUAL • V2.12.0.7 NOTIFICATIONS The “Notifications” page has all fields necessary to edit email contents and connect to an email account using SMTP. The Email Contents section dictates what the notification will look like when sent via email and email to text. - Page 44 Page 44 • ADMINISTRATOR MANUAL • V2.12.0.7 The HALO uses SMTP (simple mail transfer protocol) to send out alarms. • Select the email provider you use to see if there is a template to help fill out information. • You can use your internal SMTP server. •...
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Page 45: Integrations, External Messaging, Heartbeat, Rtsp, Paths
Page 45 • ADMINISTRATOR MANUAL • V2.12.0.7 INTEGRATION The “Integration” page is where HALO makes connections to 3rd party products. HALO has an open API and works with many 3rd party products including Surveillance, Access Control, Cloud, Building Management Systems, LED Lighting, Network Switching and many others. - Page 46 Page 46 • ADMINISTRATOR MANUAL • V2.12.0.7 SECONDARY INTEGRATION The “Integration” page also has an option for a second integration. Criteria is same as Primary Integration noted on the page before. Actions Once the settings are saved on the Integration Tab the Action settings can be setup. A column for Primary and/or Secondary Integration will now be available on the Actions tab 1490 North Clinton Ave, Bay Shore NY 11706 | ipvideocorp.com | ipvideo.info@motorolasolutions.com...
- Page 47 Page 47 • ADMINISTRATOR MANUAL • V2.12.0.7 HEARTBEAT Heartbeat works with the connections to 3rd party products and sends specified information on a specified time interval. Individual product guides are available on the “Partner Integration Guides” section of the website. Specify the Protocol used to transmit the event notification by clicking the TCP or HTTP radio buttons.
- Page 48 Page 48 • ADMINISTRATOR MANUAL • V2.12.0.7 RTSP RTSP (Real Time Streaming Protocol) can be used to stream the Live View to an RTSP supported platform. • Click the button for “RTSP Stream Enabled” to turn on this feature. • Select from the “Image” drop down menu either “Graph” or “Dashboard”. This will select the stream that will be sent over RTSP.
- Page 49 Page 49 • ADMINISTRATOR MANUAL • V2.12.0.7 PATHS The defined paths will create a new tab in the web browser that will include the indicated stream or frame. These file paths can be used for streaming to other locations or devices. They include the links below: •...
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Page 50: Bacnet, Protocol Implementation Conformance (Pic) Statement
Page 50 • ADMINISTRATOR MANUAL • V2.12.0.7 BACNET BACnet is a data communication protocol for building automation and control networks. To enable BACnet, navigate to the Integrations Tab and scroll down to the BACnet section. Toggle BACnet Enabled to open the configuration menu. Device Name: The Device Name must be configured as a unique value within your BACnet deployment and should not be left blank. - Page 51 Page 51 • ADMINISTRATOR MANUAL • V2.12.0.7 BACNET CONTINUED Event Instance Numbers To view HALO’s default BACnet “Point Instance Numbers” or add custom “Points” click “Event Instance Numbers.” This list shows how HALO’s default events are mapped to BACnet “Points.” A dropdown will appear with your default event “Points”...
- Page 52 Page 52 • ADMINISTRATOR MANUAL • V2.12.0.7 BACNET PROTOCOL IMPLEMENTATION CONFORMANCE PIC STATEMENT ANNEX A - PROTOCOL IMPLEMENTATION CONFORMANCE STATEMENT (NORMATIVE) (This annex is part of this Standard and is required for its use.) BACnet Protocol Implementation Conformance Statement Date: December 14, 2022 Vendor Name: IPVideo Corp Product Name: HALO Smart Sensor Product Model Numbers: 2.0, 2C and 3C...
- Page 53 Page 53 • ADMINISTRATOR MANUAL • V2.12.0.7 Segmentation Capability: Able to transmit segmented messages Window Size: ________________ Able to receive segmented messages Window Size: 1024 Standard Object Types Supported: • • •• •••• • • • •• • • • • ••• • • • • • • • • • • • • • • • • • • • • • • •...
- Page 54 Page 54 • ADMINISTRATOR MANUAL • V2.12.0.7 Character Sets Supported: Indicating support for multiple character sets does not imply that they can all be supported simultaneously. ISO 10646 (UTF-8) IBM /Microsoft DBCS ISO 8859-1 ISO 10646 (UCS-2) ...
- Page 55 Page 55 • ADMINISTRATOR MANUAL • V2.12.0.7 BACnet IP Mapping: CONTINUED Additional Binary Value Points Preset Binary Value Points: Associated with Other Presets: Name Object Type Instance ID Name Object Type Instance ID event_CO BinaryValue BinaryValue event_Gunshot event_Help000 BinaryValue event_Help BinaryValue event_Temp_C BinaryValue...
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Page 56: Image Settings
Page 56 • ADMINISTRATOR MANUAL • V2.12.0.7 IMAGE SETTINGS Navigate to the image page, from here the Live View page can be altered. Some of the alterations available include: • Choose Stream Resolution • Color Options • Show / Hide Info •... -
Page 57: External Connections
Page 57 • ADMINISTRATOR MANUAL • V2.12.0.7 EXTERNAL CONNECTIONS Relays for HALO-V2.0 and HALO-2C RELAY 1 HALO Smart Sensor features two relay controllers that can trigger an external RELAY 2 system upon an Event. The relay controls are set to Normally Closed “NC”... - Page 58 Page 58 • ADMINISTRATOR MANUAL • V2.12.0.7 Relays for HALO-3C The HALO-3C contains a single solid state relay which uses Relay (A) & Relay (B) to open and close the circuit loop. By default, the relay is in a closed state meaning the loop is closed. Once an event triggers the relay, it will open the circuit.
- Page 59 Page 59 • ADMINISTRATOR MANUAL • V2.12.0.7 External Input for HALO-3C HALO-3C has the ability to read HIGH/LOW voltage signals from outside devices to trigger events on the device. Voltage potential is limited to 24V between the two connections. Once a voltage is seen across the two connections, the event will trigger on the HALO GUI.
- Page 60 Page 60 • ADMINISTRATOR MANUAL • V2.12.0.7 Under the Events Tab select Add Event. From the dropdown select External Input. Name your Event under Event Identifier. Set the Threshold to 50 and Pause to 0. Save Changes and Close. Under the Actions Tab locate the new added event. From here you can set an Action the HALO can take upon trigger of the event.
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Page 61: Factory Reset
Page 61 • ADMINISTRATOR MANUAL • V2.12.0.7 HALO V2.0, 2C, & 3C FACTORY RESET HALO Smart Sensor includes a hard-reset button that can revert the settings to the Factory Defaults. Please note that the outer cover of the HALO Smart Sensor must be removed to expose the reset button. -
Page 62: Maintenance, Testing
Page 62 • ADMINISTRATOR MANUAL • V2.12.0.7 MAINTENANCE HALO is an environmental sensor and as such, proper maintenance will keep your HALO operating at peak levels. This guide will give you recommended best practices for your HALO maintenance. Notify appropriate staff of alarms that will be activated during cleaning or disable alerts via the HALO GUI interface or HALO Device Manager. - Page 63 Page 63 • ADMINISTRATOR MANUAL • V2.12.0.7 TESTING Note: The following LED responses are defined in the “Presets” of firmware 2.3 or newer. Vape Detection Test: • Testing Product: Cirrus Wind Indicator • Process: Activate cartridge and pump for 10 seconds from directly below HALO Smart Sensor at 5’...
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Page 64: End User License Agreement
Page 64 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT Last updated: August 2023 These IPVideo Terms of Service (this “Agreement”) govern your use of the IPVideo HALO and SentryERS as a service, software as a service or other hosted offering (the “Services”) made available to you under this Agreement. - Page 65 Page 65 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT you may terminate this Agreement upon written notice to Motorola. 4. Beta Services. If Motorola makes any beta version of a Service (“Beta Service”) available to you, you may choose to use such Beta Service at your own discretion, provided that you will use the Beta Service solely for purposes of your own internal evaluation of such Beta Service.
- Page 66 Page 66 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT this Agreement; (b) make the Services available for use by unauthorized third parties, including via a commercial rental or sharing arrangement; (c) reverse engineer, decompile, disassemble, or reprogram the Software or any portion thereof to a human-readable form; (d) modify, alter, tamper with, copy, reproduce or create derivative works of, or merge the Services;...
- Page 67 Page 67 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT laws regarding the transmission of technical data exported from the U.S. and the country in which you, your employees, and your Authorized Users are located. 11. Term and Termination. This Agreement will commence on (a) the date you first access or use the Service;...
- Page 68 Page 68 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT or expiration, you must pay Motorola or Motorola’s reseller, as applicable, for Services already delivered. You have a duty to mitigate any damages under this Agreement, including in the event of default by Motorola and your termination of this Agreement.
- Page 69 Page 69 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT not provided by Motorola, misuse of the Service, or your negligence or willful misconduct. EXCEPT FOR THE EXPRESS WARRANTIES IN THIS AGREEMENT, THE SERVICES, BETA SERVICES, SOFTWARE, THIRD-PARTY SOFTWARE AND ANY DATA, INFORMATION OR RESULTS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS AVAILABLE,”...
- Page 70 Page 70 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT 18. Indemnification by You. You will defend, indemnify, and hold Motorola and its subcontractors, subsidiaries and other affiliates harmless from and against any and all damages, losses, liabilities, and expenses (including reasonable fees and expenses of attorneys) arising from any actual or threatened third-party claim, demand, action, or proceeding arising from or related to (a) Excluded Claims;...
- Page 71 Page 71 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT EQUIPMENT, HARDWARE, SOFTWARE, DATA, OR OTHER THIRD-PARTY MATERIALS, OR THE COMBINATION OF THE SERVICES WITH ANY OF THE FOREGOING; (C) LOSS OF DATA OR HACKING, RANSOMWARE, OR OTHER THIRD-PARTY ATTACKS OR DEMANDS; (D) MODIFICATION OF SERVICES BY ANY PERSON OTHER THAN MOTOROLA;...
- Page 72 Page 72 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT to Motorola and its affiliates and subcontractors a non-exclusive, worldwide, sublicensable, perpetual, paid-up right and license to use the Customer Data (including to process, host, cache, store, reproduce, copy, modify, combine, analyze, create derivative works from such Customer Data and to communicate, transmit, and distribute such Customer Data to third parties engaged by Motorola) to (a) perform, provide, maintain and protect the Services under the Agreement, (b) analyze the Customer Data to operate, maintain, manage, and improve...
- Page 73 Page 73 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT Statement at https://www.avigilon.com/about/privacy as may be updated from time to time. 22. Intellectual Property Ownership; Feedback. As between you and Motorola, (a) Motorola owns all right, title, and interest, including all intellectual property rights, in and to the Software and Services and (b) you own all right, title, and interest, including all intellectual property rights, in and to Customer Data.
- Page 74 Page 74 • ADMINISTRATOR MANUAL • V2.12.0.7 IPVIDEO CORPORATION END USER LICENSE AGREEMENT thirty (30) days of such notice of mediation. Neither Party may unreasonably withhold consent to the selection of a mediator, but if the Parties are unable to agree upon a mediator, either Party may request that the American Arbitration Association nominate a mediator.
- Page 75 Motorola, or through the user interface for the Services, or on the site on which this Agreement is posted. Copies of any legal notices should be sent to Motorola Solutions, Inc., 600 W. Monroe St., Chicago, IL 60661 USA; Attn: Legal Department.
- Page 76 Page 76 • ADMINISTRATOR MANUAL • V2.12.0.7 SUPPORT IPVideo Corporation is dedicated to assisting its customers with their HALO purchases. If you have questions or concerns about a HALO software/hardware issue, please let us know! Our support team may be reached via email or phone. The email address is techsupport@ ipvideocorp.com.
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