Motorola solutions 101-00465-01 Operation Manual
  1. Manuals
  2. Brands
  3. Motorola solutions Manuals
  4. Security Sensors
  5. 101-00465-01
  6. Operation manual
Motorola solutions 101-00465-01 Operation Manual

Motorola solutions 101-00465-01 Operation Manual

Concealed weapons detection
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Concealed Weapons Detection
Operations Manual
September 2023
©2023 Motorola Solutions, Inc. All rights reserved.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 101-00465-01 and is the answer not in the manual?

Questions and answers

Related Manuals for Motorola solutions 101-00465-01

Summary of Contents for Motorola solutions 101-00465-01

  • Page 1 Concealed Weapons Detection Operations Manual September 2023 ©2023 Motorola Solutions, Inc. All rights reserved.
  • Page 2 This page intentionally left blank. Concealed Weapons Detection Operations Manual...
  • Page 3 Legal Notices Copyrights The Motorola Solutions, Inc. ("MSI") products described in this document may include copyrighted MSI computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for MSI certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce in any form the copyrighted computer program.
  • Page 4 Important Safety Information To prevent accidents and system damage, read these instructions before installation or use. Use the system only as instructed in the operator manual and installation instructions included with the Concealed Weapons Detection ("CWD") system. Keep this guide for future reference. Safety of personnel and proper use of the equipment are of primary concern.
  • Page 5 Warning: Do not spray water or other liquids directly on the CWD system as electric shock may occur. Notice: Do not clean with chemicals such as alcohol, thinners, or benzine. Compliance Information Model Number Model Type IEC61010-01 Document Number IECEE CB Scheme Document Number 101-00465-01 Indoor #72158088-000 DE3-31442-100 101-00520-01 Outdoor #72158088-000 DE3-31942...

  • Page 6: Table Of Contents

    Table of Contents Introduction Required Health and Safety Signage System Overview Setup Options Dual-Lane Configurations Single-Lane Configurations Operating CWD Operational Footprint Cameras Alarm Resolution Cameras Lane Width Options Standard Lane Width Wide Lane Width Ruggedized Outdoor Model Starting CWD Remove Metal from the Exclusion Zones Powering On Initialization Status Troubleshooting...
  • Page 7 Secondary Threat Resolution Area Alerts Clear Lane Alert in Lane Alert Queues Alert Mode Configuration Alert Tagging Modified Sensitivity Tablet Overview Home Screen System Status Request Assistance CWD Online Status Tablet Users Operator Administrator Supervisor Tablet Menu Wireless Tablet Paired Operation Wireless Tablet Batteries Software Updates Automatically Rebooting after a Software Upgrade...

  • Page 8: Introduction

    Introduction Introduction This document outlines the steps required to operate a Concealed Weapons Detection (CWD) system. The CWD system is a walk-through personnel screener designed to detect threats, including firearms and improvised explosive devices (IEDs). Required Health and Safety Signage In accordance with Food and Drug Administration guidance, CWD customers must place signage notifying visitors that an electronic security system is in use.

  • Page 9: System Overview

    System Overview System Overview Setup Options The CWD system can be configured in differently depending on operational requirements. Configurations are based upon site surveys performed before system assembly and delivery. Information such as available space, projected foot traffic, lane widths, and operational parameters are collected to determine the final layout.

  • Page 10: Single-Lane Configurations

    Single-Lane Configurations The dual-lane setup includes four (4) tablets: two (2) flow control tablets at the end of each lane and two (2) threat resolution tablets in separate secondary search areas. Secondary search areas configured with threat resolution tablets are used to mitigate alerts diverted by flow control staff. Diverting alerts to a secondary resolution area reduces crowding when an alert occurs.
  • Page 11 Single-Lane Configurations High Visitor Flow A single lane setup for high visitor flow requires two (2) tablets: one (1) flow control tablet and one (1) alert resolution tablet. A secondary search area can be setup for alert resolution. This configuration is typical for employee entrances with an established secondary area for performing bag searches.

  • Page 12: Operating Cwd

    Operating CWD Operating CWD Operational Footprint The following is the operational footprint for the CWD system and describes the approximate size of the scan zone, decisions zone, and recommended resolution zone. The exclusion zone is an area that should be free of people and moving objects, such as swinging doors. Zone Description Scan Zone - 58 cm (23 in)

  • Page 13: Cameras

    Cameras Cameras Alarm Resolution Cameras The CWD is equipped with two (2) alarm resolution cameras in the transmit tower. These cameras capture the images used to locate the alarms. In addition to the alarm resolution cameras, optional cameras can be installed on the front and rear of the CWD transmit tower.

  • Page 14: Lane Width Options

    Lane Width Options Lane Width Options The CWD system has two options for indoor lane widths: standard and wide. The lane width options are available for both single and dual lane systems. The CWD system can be switched back and forth between standard and wide lanes.

  • Page 15: Ruggedized Outdoor Model

    Ruggedized Outdoor Model Ruggedized Outdoor Model The optional Ruggedized Outdoor Model has a large metal base for stability, 4-inch wheels for moving over smooth and rough surfaces, a handle and two pivoting wheels for better mobility, and quick leveling legs among other features. For the Ruggedized Outdoor Model, the standard lane width is 29 inches wide at the base, and the wide lane is 37 inches wide.

  • Page 16: Starting Cwd

    Starting CWD Starting CWD Remove Metal from the Exclusion Zones Before powering on the CWD system, the exclusion zones must be cleared of all large metallic objects. The CWD has two exclusion zones around the system, which are measured from the outer surfaces of the transmit and receive towers.

  • Page 17: Powering On

    Powering On Powering On Power on a CWD system using the power switch found at the base of the transmit tower. This switch is behind the locked base cover in lane 1 to prevent unauthorized access to the system. Unlock and remove the base cover, flip the switch to the ON (I) position to power up the CWD system. Replace the lane 1 base cover and lock it before proceeding.

  • Page 18: Troubleshooting

    Troubleshooting The status indicators transition to yellow on both sides of the towers during this phase and then briefly turn green, and then red, during the camera alignment test. NOTICE: Do not enter lanes when status indicators are yellow. The process is complete when you see the green status indicators on the guard side, and blue status indicators on the visitor side, of the CWD towers.

  • Page 19: System Tests

    System Tests System Tests After the initialization and the self-diagnostic is completed (2-3 minutes), the LED status indicators will transition to blue on the visitor side, and to green on the guard side. Now, the system is ready to be tested with the Operational Test Kit (OTK).

  • Page 20: System Ready

    System Ready System Ready After the initialization, and self-diagnostic, the status indicators transition to BLUE on the visitor side and to GREEN on the guard side. This means that testing is complete. Visitor Side Display Concealed Weapons Detection Operations Manual...

  • Page 21: Guard Side Display

    Guard Side Display Guard Side Display Concealed Weapons Detection Operations Manual...

  • Page 22: Screening Visitors

    Screening Visitors Screening Visitors This section outlines the normal screening process when visitors walk through a CWD system. The process takes less than 3 seconds, with individuals walking at a normal pace. Multiple people can walk through a lane simultaneously, with all patrons screened at the same time. There is no need to queue individuals before entering the lanes.

  • Page 23: Inside The Scan Zone

    Inside the Scan Zone Inside the Scan Zone The CWD determines the individual is in the scan zone when they break the photocell beam in front of the tower. This tells the system to begin scanning for threats in the appropriate lane. Scanning occurs in the scan zone while the individual passes through the lane.

  • Page 24: Potential Threat Detected

    Potential Threat Detected Potential Threat Detected If the system detects a threat, the lane which detected the threat will flash red to indicate an alert in the lane. An audible beep will be heard from the tablet. The tablet will display an image of the individual, and the location of the potential threat.

  • Page 25: Alerts

    Alerts Resolving Suspected Threats Staff assigned to threat resolution tablets perform the required secondary search on the suspected threat. Using the threat resolution tablet and the alert mode queue. Staff resolve the threat using approved security and search procedures identified by the customer site. Once the threat has been identified by staff at the secondary search, the threat resolution staff tag the alert using the alert tagging feature on the tablet.
  • Page 26 Alert in Lane of the suspected individual with the location of the possible threat. Once this person is identified, staff will stop and divert the possible threat to a secondary screening area. Alert Cube Alarms create an alert on the lane’s flow control tablet and consist of images of the suspected threat individual and a pinpointed location of the potential threat.
  • Page 27 Alert in Lane Alert Location Examples Single Alert The above image is a lane 2 potential threat. The precise location of the threat is located on this individual’s right hip, shown as a small red cube. The left image is a static image, and the right image can be an in-motion video.

  • Page 28: Alert Queues

    Alert Queues Alert Queues The Flow Control tablet and the Alert Resolution tablet alert queues are very similar, but there are some differences. New alerts on the flow control tablet override the current display of the tablet to allow flow control staff members to identify the latest suspected individuals.

  • Page 29: Alert Tagging

    Alert Tagging Alert Tagging The alert tagging feature is a critical task and tool to help staff properly identify objects that alert in the lane and provide an opportunity to tag the object. This tagging feature is useful for future screening analysis and analytics to aid in identifying common objects that alarm and for setting security protocols.
  • Page 30 Modified Sensitivity phones are held above five feet. The top of the blue welcome lights (5 feet 6 inches) can be used as a visual benchmark for items to be held up. The scan sensitivity level will have an asterisk on the tablet home screen if Modified Sensitivity and Sensitivity Display are enabled.

  • Page 31: Tablet Overview

    Tablet Overview Tablet Overview Tablets are the main user interface for the CWD system. The home screen is the default screen of a tablet. System status is displayed during operation when no potential threats are detected. CWD tablet provides staff with status, configuration settings, and scanning statistics. Home Screen System Status The Home Screen indicates the status of the CWD system during operation when no potential threats are...

  • Page 32: Request Assistance

    Request Assistance Request Assistance The request assistance feature allows tablet users to send a message to subscribed users. The request assistance icon appears in the top center of the taskbar when enabled. This feature is enabled and set up via the Portal. Pressing the megaphone icon in the top left displays the Request Assistance feature with preconfigured messages and optional free form text messages.

  • Page 33: Tablet Users

    Tablet Users Tablet Users There are four user types with access to the tablet and the CWD dashboard: Operator, Supervisor, Administrator, and Service. The default user is Operator. All users can view and confirm alerts. Access to Admin, Supervisor, and Service is accomplished by tapping Operator icon, selecting the user, entering the password, and then tapping the green check mark button.

  • Page 34: Tablet Menu

    Tablet Menu version 6.0 or higher. The Supervisor account is intended to be used by people who install and configure the CWD system, but who should not have access to critical detection settings that should be controlled by security directors. NOTICE: the Supervisor account does not provide access to view or change these settings: Metallic Sensitivity, Modified Sensitivity, Home Screen Sensitivity Display, Scan Data Retention.
  • Page 35 Tablet Menu Settings Different settings appear for different user roles. The Operator role has access to three settings: Appearance, Screen Brightness, and Volume. The Admin and Supervisor roles have access to more settings. Commands When logged in as an Operator, the user will only see the commands available to them based on the Operator account privileges.
  • Page 36 Tablet Menu Identify System: flashes lights on the TX and RX Towers to show which lane(s) the tablet is monitoring. Statistics The Statistics screen shows information on the CWD system operation and configuration. Notifications During operation, various notifications appear in the notification field on the right side of the home screen, as shown in the image below.
  • Page 37 Tablet Menu Guides Under Guides, users can review various Help Guides and videos. 1. Select the document from the list to view the PDF or video. 2. For PDF documents, tap the left and right arrows to turn the pages. 3.
  • Page 38 Tablet Menu Updates and Maintenance The Updates and Maintenance screen shows all available maintenance and software updates. Systems with software version 6.0 and higher have a maintenance schedule that reboots the system and installs any necessary software updates. Version The Version screen provides access to software versions listed for System, Computer, Camera, Router, and Tablet.

  • Page 39: Wireless Tablet

    Wireless Tablet Wi-Fi Operators can view the Wi-Fi connection status in the top-banner or the tablet screen. If the tablet is connected to Wi-Fi, the Wi-Fi icon will look show full bars, as shown in the image below. Each CWD system can support up to six wireless tablets. Wireless tablets can be mounted to tablet stands or equipped with desktop stands.
  • Page 40 Wireless Tablet Batteries If the batteries fall to 0% the tablet will show a warning that the tablet will shut down momentarily. Concealed Weapons Detection Operations Manual...

  • Page 41: Software Updates

    Software Updates Software Updates Automatically Rebooting after a Software Upgrade The CWD systems need to be periodically upgraded with new software versions. Systems with software version 6.0 and higher installed have a maintenance schedule that reboots the system or installs any necessary software updates.

  • Page 42: Shutting Down And Powering Off

    Shutting Down and Powering Off Shutting Down and Powering Off Graceful Shut Down If you need to shut down the CWD, you must complete a graceful shut down. To complete a graceful shut down, use the system shutdown command: 1. Navigate to the Commands tab. 2.

This manual is also suitable for:

101-00520-01

Table of Contents