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Summary of Contents for Zounds POTENZ
- Page 1 Power BTE Hearing System User’s Manual...
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Page 3: Table Of Contents
Table of Contents Welcome Hearing System Contents Descriptions • Hearing aid • Remote control • Charging station Getting Started • Selecting two hearing aids • Initial charging • Selecting a foam sleeve • Replacing the foam sleeve • Selecting a link •... -
Page 5: Welcome
If you are not completely satisfied with Zounds hearing aids, simply return them within 30 days of purchase* for a money back guarantee on your hearing aid, remote control, and charging station. We also offer a 2 year warranty for any defects due to workmanship or materials. -
Page 7: Hearing System Contents
Hearing System Contents The following items are included with your Zounds Potenz Hearing System: • Potenz Power Behind-The-Ear Hearing Aid(s) • Remote Control • Charging Station • Foam Sleeve Tips... - Page 8 Hearing System Contents Potenz Hearing Aid(s) Charging Station Remote Control Foam Sleeve...
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Page 9: Descriptions
Descriptions In this Section: • Potenz Hearing Aid(s) • Remote Control • Charging Station... - Page 10 Descriptions Potenz Power BTE Hearing Aid On/Off Switch Directional Microphones Hearing Aid Shell Speaker Shell Link Speaker...
- Page 11 Descriptions Remote Control Speaker Volume Control Volume Control Left Hearing Aid Right Hearing Aid Presets Presets Treble Control Bass Control Reset...
- Page 12 Descriptions Charging Station Power Cord Remote Control Charging Status Light Remote Control Pocket Left Hearing Right Hearing Aid Pocket Aid Pocket Left Hearing Aid Indicator Left Hearing Aid Right Hearing Aid Indicator Charging Status Light Right Hearing Aid Charging Status Light...
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Page 13: Getting Started
Getting Started In this Section: • Selecting two hearing aids • Initial charging • Selecting a foam sleeve • Replacing the foam sleeve • Selecting a link • Inserting hearing aid in your ear • Removing hearing aid from your ear •... -
Page 14: Selecting Two Hearing Aids
Studies have shown that even when a hearing loss is worse in one ear, most people will achieve the greatest benefit by wearing two hearing aids. Wearing two Zounds hearing aids may help you: Understand More in Difficult Listening Situations Hearing with two ears improves your ability to discern wanted and unwanted sounds. -
Page 15: Initial Charging
Getting Started Initial Charging Zounds hearing aids and remote control use rechargeable batteries. Before use, charge them for at least 8 hours. To charge: 1) Plug in the charging station to a power outlet. 2) Place the remote in the large size pocket of the charging station. The remote control keypad should face you and the reset button should be inside the remote control pocket. - Page 16 Getting Started When charging a device, the charging status light will be orange. If the charging status light does not light, make sure the device is properly and securely placed in the correct pocket of the charging station. When fully charged, the charging status light will turn green.
- Page 17 Getting Started Important tips: • Your hearing aids must be charged for 8 hours continuously for maximum performance. When you insert hearing aids into the pocket of the charger, the charging status light will turn orange and stay orange until the hearing aid has been charged for 8 hours. After 8 hours of continuous charging, the charging status light will turn green.
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Page 18: Selecting A Foam Sleeve
The ability to hear in noisy environments is dependent upon a good fit. A licensed Zounds Hearing Consultant will help you select the best foam sleeve based on the size of your ear canal as well as what feels and sounds most comfortable to you. - Page 19 Getting Started Step 2 - To place a new foam sleeve onto your hearing aid, once again hold the speaker shell with your index finger and thumb while holding the new foam sleeve with your other hand (Figure A). Instead of trying to push the new tip onto the speaker shell, begin by placing the foam sleeve at a slight 45 degree angle on the speaker shell (Figure B).
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Page 20: Selecting A Link
The link for your hearing aid should have been previously chosen for you by your Zounds Hearing Consultant. For your reference, your hearing aid links have markings on the speaker shell to indicate style and size for you and the Zounds Hearing Consultant. The markings are as follows:... - Page 21 Hearing Center, or ZoundsHearing.com. • Wearing hearing aids with foam sleeves may take some adjustment. See a Zounds Hearing Consultant if you wish to try a different size. Warnings: • Only use Zounds foam sleeves. Tips from other manufacturers will not yield the best performance or proper fit.
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Page 22: Inserting Hearing Aid In Your Ear
Getting Started Inserting hearing aid in your ear Check to see if the hearing aid already has a foam sleeve attached. If not, do not place hearing aid in ear. Ensure that you are using the proper left and right hearing aids. Your hearing aids are identified as follows: = Right hearing aid = Left hearing aid... - Page 23 Getting Started Step 2 - Before inserting into ear, squeeze the Foam Sleeve Tip with your thumb and fingers several times in different locations. The Foam Sleeve Tip will momentarily be smaller in diameter. Holding the speaker shell between your thumb and forefinger with the reduced size foam in place, insert the foam into the ear canal.
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Page 24: Removing Hearing Aid From Your Ear
Getting Started Warnings: • Do not insert the hearing aid if you think you may have a foreign object in the ear canal. • The hearing aid and foam sleeves are made of modern non-allergenic materials. Still, in rare cases, skin irritation can occur. If you experience discomfort or skin irritation in the ear or in the ear canal, discontinue use, and contact your physician immediately. -
Page 25: On/Off Switch
If you find yourself in a situation where you need to conserve battery life, switch your Potenz to the Off position (upwards) until you need to use your hearing aid again. Important Tip • Always make sure your Potenz switch is in the “On” position when using or charging. -
Page 26: Getting Acquainted With Your Hearing Aids
You will recognize sounds you may have forgotten. Hearing a familiar voice, the chirping of birds, and even the sound of rain can be a joyous experience with Zounds hearing aids. Important tips for first time hearing aid users: •... -
Page 27: Daily Operation
Daily Operation In this Section: • Using the remote control • Using the phone • Managing your rechargeable battery and battery door • Caring for your hearing aids & accessories... -
Page 28: Using The Remote Control
Daily Operation Using the remote control Zounds Potenz hearing aids automatically adapt to different listening environments by adjusting the noise cancellation, feedback cancellation, and directional microphones. This is achieved with the initial programming by your Zounds Hearing Consultant. However, the Zounds remote control gives you the opportunity to fine-tune your hearing aids throughout the day or night. - Page 29 12 inches of each ear. Communication between the remote control and Zounds hearing aids will function best if you hold the remote control in your hand up to each shoulder in front of the ear.
- Page 30 Daily Operation Increase/Decrease Treble Press the TREB + button to increase the treble in your right or left hearing aid. Press the TREB – button to decrease the treble in your right or left hearing aid. Each individual press of the button increases or decreases the treble by individual increments.
- Page 31 Daily Operation Adjust Preset Zounds remote control allows you to select between 4 presets. Each preset adjusts the hearing aid algorithms to give you an optimal listening experience in specific environments. However, some prefer to stay in a specific preset throughout the day and night.
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Page 32: Using The Phone
Zounds revolutionary feedback cancellation technology, you can once again place the phone up against your ear. Put feedback on hold with Zounds. For best use, you may wish to hold the phone receiver towards the top of your ear as shown in the below image to best cover your hearing aid’s microphone. - Page 33 Zounds rechargeable battery is designed to last approximately 2 years. When your battery can no longer be charged, or the charge is not retained for a full day, bring your hearing aids and remote control to any Zounds Hearing Center or Zounds Hearing Consultant for a FREE replacement battery.
- Page 34 Managing Your Battery Door Your battery door is located at the bottom of your Potenz Power BTE hearing aid. To open, place your fingernail in the notch and with a gentle downward motion, your hearing aid battery door should become ajar. When fully opened, the battery door should extend to a full 90 degrees or just perpendicular to the hearing aid shell.
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Page 35: Caring For Your Hearing Aids & Accessories
• You should not place your hearing aids into your charging station with the “P675” zinc air disposable batteries. • Never throw away your Zounds rechargeable batteries. Caring For Your Hearing Aids & Accessories Your hearing aids and accessories are sophisticated electronic devices. To... - Page 36 Daily Operation • Do not wear your hearing aids while applying hair spray, insect repellent, or any other products that may get on the hearing aid(s). If you have used these products, clean your hands before inserting your hearing aids(s). •...
- Page 37 • Do not attempt to clean your charging station with alcohol or other cleaning agents. Remote Control • Place in Zounds remote control carrying case, breast pocket, pant pocket, or purse when not charging or not in use. • Do not immerse your remote control in water.
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Page 39: International
International International information: Your Zounds Charging Station is designed to work from 100V to 250V and either 50Hz or 60Hz frequencies. This means that your Charging Station is compatible with North American, South American, European, Australia, New Zealand and Asian power systems. -
Page 41: Troubleshooting
Troubleshooting In this Section: • Guide to symptons, problems, solutions... - Page 42 Charging Indicator • Charger, remote, or hearing • Remove “P675” zinc air disposable Lights Blinking aid malfunction battery and replace with Zounds rechargeable battery No Lights On • Charging station not plugged in • Plug in charging station to outlet Charging Station •...
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Page 43: Manufacturer's Warranties & Service
Manufacturer’s Warranty & Service In this Section: • Warranties & Terms • Repair Information... - Page 44 A claim for warranty service must be made by contacting Zounds at the phone number listed on the Purchase Agreement. Proof of purchase must be provided at the time of your claim for warranty service.
- Page 45 Manufacturer’s Warranty & Service unauthorized service. Zounds may, at its sole discretion, repair or replace your Covered Product with a new, used or rebuilt product of the same or better model. EXCEPT AS STATED HEREIN, ZOUNDS DOES NOT PROVIDE WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,...
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Page 47: Warnings
Warnings In this Section: • Warning to Hearing Aid Dispensers • Notice to Perspective Hearing Aid Wearers • Children with Hearing Loss • Other... - Page 48 Warnings Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
- Page 49 Warnings to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.
- Page 50 • Do not use your hearing aid in potentially explosive environments. • The rechargeable batteries and other internal parts of the hearing aid, remote control and charger are only serviceable by Zounds service personnel. Do not open the hearing aid or attempt to change the rechargeable batteries.
- Page 51 • HEARING AIDS WILL NOT RESTORE NORMAL HEARING AND WILL NOT PREVENT OR IMPROVE A HEARING IMPAIRMENT RESULTING FROM ORGANIC CONDITIONS. • IN MOST CASES, INFREQUENT USE OF A HEARING AID DOES NOT PERMIT USER TO ATTAIN FULL BENEFIT FROM IT. •...
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Page 53: Other Information
Hearing, Inc. The information contained in Zounds user’s manuals is believed to be correct at the time of printing. Zounds reserves the right to change or modify any information or specifications without notice. The contents of Zounds user’s manuals are provided “as is”. - Page 54 ZoundsHearing.com 42300-000 Rev. A...
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