Xtralis ADPRO iFT Series Hardware Installation Manual
Xtralis ADPRO iFT Series Hardware Installation Manual

Xtralis ADPRO iFT Series Hardware Installation Manual

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®
ADPRO
iFT Series
by Xtralis
Hardware
Installation Manual
June 2016
Doc. 27817_02
Firmware version XOa 3.02

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Summary of Contents for Xtralis ADPRO iFT Series

  • Page 1 ® ADPRO iFT Series by Xtralis Hardware Installation Manual June 2016 Doc. 27817_02 Firmware version XOa 3.02...
  • Page 3 Total Liability To the fullest extent permitted by law that any limitation or exclusion cannot apply, the total liability of Xtralis in relation to the products is limited to: (i) in the case of services, the cost of having the services supplied again; or (ii) in the case of goods, the lowest cost of replacing the goods, acquiring equivalent goods or having the goods repaired.
  • Page 4 Xtralis, the Xtralis logo, The Sooner You Know, VESDA-E, VESDA, ICAM, ECO, OSID, HeiTel, ADPRO, IntrusionTrace, LoiterTrace, ClientTrace, SmokeTrace, XOa, XOh, iTrace, iCommand, iRespond, iCommission, iPIR, and FMST are trademarks and/or registered trademarks of Xtralis and/or its subsidiaries in the United States and/or other countries. Other brand names mentioned herein are for identification purposes only and may be trademarks of their respective holder(s).
  • Page 5: Table Of Contents

    ® ADPRO iFT Series Hardware Installation Manual Contents Technical Specifications ........................7 About the iFT Series..........................8 Models ............................8 Licenses ............................8 Software ............................9 Parts Information ........................9 Hard Disks ............................10 Required Hard Disk Capacity ....................10 Adding/Replacing a Hard Disk ....................
  • Page 6 ® Hardware Installation Manual ADPRO iFT Series 11.2.2 Setup for VM22A ......................37 11.2.3 Setup for VM22E ......................39 11.2.4 Troubleshooting Talkback .................... 39 Connecting PIR Detectors ........................41 12.1 Required PIR Firmware ......................41 12.2 Connecting PIR Detectors ......................41 12.3 PIR Address Range ........................
  • Page 7: Technical Specifications

    ® ADPRO iFT Series Hardware Installation Manual Technical Specifications ADPRO® XOa™ SecurityPlus Operating System Remotely Programmable Operating System, Linux based Video Input iFT: 1–32 IP cameras iFT-E: 1–32 IP cameras XGA – Multiple matrix type views Video Output Physical output: DVI-I or DP (DisplayPort), DVI-I-to-VGA adapter included Video Compression H.264 Up to Full HD @25 fps –...
  • Page 8: About The Ift Series

    ADPRO iFT Series About the iFT Series Note You can find the latest versions of this document and any referenced document on the Xtralis Security Solutions Support site www.xtralissecurity.com (logon may be required). If a document number is indicated, you can use it to quickly find the document on the site.
  • Page 9: Software

    Parts Information Please use the reference numbers in this document (for example #17434080) for ordering parts with Xtralis, or for identifying the correct required part. If a part is indicated by a reference number ending in an asterisk (for example #1729121*), this indicates that several variants exist for the part (for example reference numbers #17291210 and #17291211).
  • Page 10: Hard Disks

    ADPRO iFT Series Hard Disks Required Hard Disk Capacity As there are many configuration possibilities, Xtralis has a hard disk space calculator available. You can find this hard disk space calculator on the Xtralis Security Solutions Support site www.xtralissecurity.com (logon required).
  • Page 11: Reusing Used Hard Disks

    ® ADPRO iFT Series Hardware Installation Manual Note The Seagate 4 TB and 6 TB hard disks are only suitable for ADPRO devices running firmware version XOa 3.00.0010 or above. Reusing Used Hard Disks It is possible to mount a hard disk coming from another device into a new device. However, you must format the used hard disk to erase all data on the disk to prevent any conflicts or data damage.
  • Page 12: Using The Xoa Client Software

    ® Hardware Installation Manual ADPRO iFT Series  ON: SMART is checked on disk in STANDBY or SLEEPING mode. Force  OFF: SMART is only checked on disks in ACTIVE/IDLE mode. Interval Indicates the interval (in minutes) between SMART checks. Temperature If the disk temperature is higher than the temperature threshold, the system activates system input 0102 –...
  • Page 13 ® ADPRO iFT Series Hardware Installation Manual Fix the hard disk to the bottom of the casing. Caution! If you tilt the casing, rest it carefully on the sides, but not on the back. You may damage the connectors if you do. Depending on the casing and on the disk capacity, the following options exist: Casing with 6 screw holes in the bottom and disk capacity max.
  • Page 14 ® Hardware Installation Manual ADPRO iFT Series Connect the hard disk to the power supply. Connect the hard disk to the SATA1 connector on the motherboard with the SATA cable (#16520877). If the SATA cables do not have a locking mechanism, use tie-wraps to secure the cables on the disk(s) in the following way: If there are unused cables left, bundle them with tie-wraps.
  • Page 15: Installing A Second Hard Disk

    ® ADPRO iFT Series Hardware Installation Manual Note The boot window only appears for a few seconds, then the device continues booting. To make sure that you do not miss it, press the arrow keys on the keyboard repeatedly while the device is booting.
  • Page 16 ® Hardware Installation Manual ADPRO iFT Series Fix the first and second hard disk together using the 2 hard disk brackets (#17011890 and #17011895) and 8 screws (#17434080) as shown below. Make sure that the mounting screw holes on hard disk 1 are on the outside. A: bracket #17011890;...
  • Page 17 ® ADPRO iFT Series Hardware Installation Manual The table below lists the correct devices and SATA connectors: Device SATA Connector SATA0 HDD1 SATA1 HDD2 SATA2 If the SATA cables do not have a locking mechanism, use tie-wraps to secure the cables on the disk(s) in the following way: If there are unused cables left, bundle them with tie-wraps.
  • Page 18: Installing A Third Disk In An Ift Device

    ® Hardware Installation Manual ADPRO iFT Series Installing a Third Disk in an iFT Device Material required for the third hard disk: Part Amount+ Reference Number Disk screws 4 x #17434080 SATA cable 1 x #16520877 iFT(-E) HDD 3+4 bracket 1 x #17011920 Self-tapping screws 3.5 x 6.5 mm 3 x #17362010...
  • Page 19 ® ADPRO iFT Series Hardware Installation Manual Mount the bracket using 3 self-tapping screws (#17362010): use 2 screws to fix the bracket to the rear of the device, and use the third screw to fix the bracket to the L-shaped bracket of the already installed second disk.
  • Page 20: Installing A Third And Fourth Disk In An Ift-E Device

    ® Hardware Installation Manual ADPRO iFT Series If there are unused cables left, bundle them with tie-wraps. Place the top cover back: fix it with 2 screws at the front, 4 at the top, and 3 at the back. Connect a monitor/screen and keyboard to the device. Switch on the power supply and wait for the boot window to appear.
  • Page 21 ® ADPRO iFT Series Hardware Installation Manual Fix disks 3 and 4 on the mounting bracket (#17011920) using 8 disk screws (#17434080). Disk 3 Disk 3 and 4 Before mounting the bracket with the disk in the ADPRO device, arrange the required SATA power and data cables so that you can access them when the bracket is in place.
  • Page 22 ® Hardware Installation Manual ADPRO iFT Series Connect hard disk 3 to the power supply, and to the SATA3 connector on the motherboard with the SATA cable (#16520877). Connect hard disk 4 to the power supply, and to the SATA4 connector on the motherboard with the SATA cable (#16520877).
  • Page 23: Raid 1 Support

    ® ADPRO iFT Series Hardware Installation Manual If the SATA cables do not have a locking mechanism, use tie-wraps to secure the cables on the disk(s) in the following way: If there are unused cables left, bundle them with tie-wraps. Place the top cover back: fix it with 2 screws at the front, 4 at the top, and 3 at the back.
  • Page 24: Activating Raid 1

    ® Hardware Installation Manual ADPRO iFT Series RAID 1 is about mirroring without parity or striping. Data is written identically to two drives, thereby producing a “mirrored set”: the read request is serviced by either of the two drives containing the requested data, whichever one has the shortest search time plus rotational latency.
  • Page 25: Retrieving Raid 1 Information

    ® ADPRO iFT Series Hardware Installation Manual 3.9.3 Retrieving RAID 1 Information You can retrieve RAID 1 information using the Telnet ta,hd,raid command, or using the XOa client software. To check if disks are in RAID 1 mode in the XOa client software, proceed as follows: Launch the XOa client software.
  • Page 26: Front Led Indicators

    ® Hardware Installation Manual ADPRO iFT Series Front LED Indicators There are 3 LEDs on the front of the device: Green LED Indicates that power is on. The green LED periodically blinks (goes out briefly). This is normal behaviour. Yellow LED Indicates a fault.
  • Page 27: Motherboard

    ® ADPRO iFT Series Hardware Installation Manual Motherboard Overview The iFT Series operates with a MiTAC PH10LU motherboard. BIOS Settings Choose Main > System Time to set the system time. Choose Main > System Date to set the system date. Choose Chipset >...
  • Page 28: Replacing The Motherboard

    ® Hardware Installation Manual ADPRO iFT Series Replacing the Motherboard Do not replace the motherboard in the field. If the motherboard needs replacing, send the device back to your supplier. Replacing the Motherboard Battery It may be necessary to replace the motherboard battery after some time. For further instructions, see the technical documentation of the motherboard.
  • Page 29: Connecting Ip Cameras

    ® ADPRO iFT Series Hardware Installation Manual Connecting IP Cameras An ADPRO device that uses IP cameras, requires separate IP network connections for:  The network for communicating with the client PC, CMS, Net I/O modules, S3100 panels…  The network for the IP cameras. The MiTAC PH10LU motherboard has two LAN connectors on board, therefore you do not need a separate Ethernet card to connect to the IP camera network.
  • Page 30: Main I/O Card

    ® Hardware Installation Manual ADPRO iFT Series Main I/O Card Features The Main I/O (MIO) Next Generation card is an internal I/O card, pre-installed inside the iFT Series device. It is also called OTB (on-the-box) card. The MIO card offers: ...
  • Page 31: Input Circuits

    ® ADPRO iFT Series Hardware Installation Manual Input Circuits Below are the NEOL, SEOL, and DEOL configurations for the inputs. For correct operation, you also have to indicate the used input circuit configuration in the client software. For more information, see the XOa Client Software User Manual (21796).
  • Page 32: Cable Strain Relief

    ® Hardware Installation Manual ADPRO iFT Series Cable Strain Relief After connecting all the wires, use a tie-wrap to attach the cables to the ADPRO device’s chassis. Run the tie-wrap through the slots at the back of the chassis as shown below. The tie-wrap serves as a strain relief and makes sure that the wiring stays in place when handling the ADPRO device.
  • Page 33: Net I/O Modules

    To program the IP address of an I/O module and to update its software, you use the NetFinder tool. You can find this tool on the CD/DVD delivered with the system, or you can download it from the Xtralis Support website www.xtralissecurity.com.
  • Page 34: Monitor

    16 IP channels.  If you want to view more than 16 cameras on a monitor, or if you want to combine camera images from different ADPRO devices in one matrix view, then use the Xtralis Video Manager tool instead.
  • Page 35: Modem

    The Stollman TA+USBA is the only ISDN modem with USB interface that you can use without a converter.  3G modem: the XOa device supports only the Sierra Wireless Airlink Raven XE modem. Xtralis does not guarantee that any other 3G modem will work properly. Connect the modem to USB input 1 (/dev/ttyU1).
  • Page 36: Audio

    ® Hardware Installation Manual ADPRO iFT Series Audio You can use not only video images on the ADPRO device, but also audio – both in and out. 11.1 Audio IN Audio input is available from the IP cameras. The iFT Series does not support analogue audio in. For cameras with an audio input, you can choose to record audio and listen to audio in the live view.
  • Page 37: Setup For Vm22A

    ® ADPRO iFT Series Hardware Installation Manual  Use the IP audio outputs on your IP cameras with (built-in) speakers. This feature is available with firmware version XOa 3.02 and above; and for specific camera models only. For more information, see the Supported IP Camera List (26742).
  • Page 38 ® Hardware Installation Manual ADPRO iFT Series The diagram below shows a typical setup that allows talkback on the monitored site: it provides 20 audio outputs (loudspeakers) via two VM22A units in cascade. A headset connected to the client PC serves as the audio input (microphone).
  • Page 39: Setup For Vm22E

    ® ADPRO iFT Series Hardware Installation Manual 11.2.3 Setup for VM22E For the hardware installation of the VM22E, see the connection scheme below. The table below lists the correct connections between the VM22E module and the ADPRO device’s MIO card: MIO card Next Generation VM22E terminal Name...
  • Page 40 ® Hardware Installation Manual ADPRO iFT Series Click the Voice tab. In the Voice recording pane, check if the Default device is the one that you want to use with the ADPRO device. If not, select it in the list. In the Voice recording pane, click Volume.
  • Page 41: Connecting Pir Detectors

    ® ADPRO iFT Series Hardware Installation Manual Connecting PIR Detectors 12.1 Required PIR Firmware For correct PIR alarm processing, a minimal PIR firmware version 2.00 is required. Previous firmware versions also work with RS-485 communication, but do not support all features (e.g. alarm management). 12.2 Connecting PIR Detectors To connect PIR detectors to the ADPRO device, you have the following options: Connection method...
  • Page 42: Connection Via The Usb-To-Rs-485 8-Channel Distribution Unit

    ® Hardware Installation Manual ADPRO iFT Series MIO card Next Generation RS-485 jumper: 2-wire setting (default setting – see Note below) RS-485 jumper: 4-wire setting Note On the most recent systems (production from end of April 2015), the default setting of the RS-485 PTZ jumper is 2-wire.
  • Page 43 ® ADPRO iFT Series Hardware Installation Manual You can connect up to 8 PIR detectors through star wiring to the USB-to-RS-485 distribution unit. Only the 485 bidirectional communication of the PIR detectors is used, not the mechanical PIR tampers. It is possible to connect 4 distribution units in cascade, amounting up to 32 PIR detectors.
  • Page 44: Connection Via The Usb-To-Serial-Port Rs-485 Converter

    For this, you will use the Lantronix DeviceInstaller program. Xtralis recommends to use IP addresses in the same range as the local network of the ADPRO device (not in the range of the IP camera network).
  • Page 45: Setting Up The Ip Modules

    ® ADPRO iFT Series Hardware Installation Manual After the configuration, you can connect the IP modules to the PIR detectors, and finally add the IP modules to the XOa client. 12.8.2 Setting up the IP Modules The IP modules only work with the XOa client software if they have a static IP address and use the UDP communication protocol.
  • Page 46 Click Network, and provide the correct network settings. The example screen above shows the settings for an IP module with IP address 192.168.10.192. Xtralis recommends to use IP addresses in the same range as the local network of the ADPRO device (not in the range of the IP camera network).
  • Page 47 ® ADPRO iFT Series Hardware Installation Manual Click Serial Settings, and set the parameters as shown in the screen below. Make sure that the Port Settings are as follows: Item Setting Protocol RS485 - 2 wire Flow control None Baud rate 9600 Data Bits Parity...
  • Page 48 ® Hardware Installation Manual ADPRO iFT Series Click Connection, and set the parameters as shown in the screen below: Make sure to set the following parameters correctly: Item Setting Protocol Datagram Type Local Port 5555 Click OK to save the settings. Next, you will apply all the settings to the module.
  • Page 49: Connecting The Ip Modules To The Pir Detectors

    ® ADPRO iFT Series Hardware Installation Manual Click Apply Settings. The module will reboot, and will then become available with the new IP settings. You can change the IP address in the address bar, or you can use the search function as before. Repeat steps 4 to 15 for other IP modules.
  • Page 50: Power Consumption

    ® Hardware Installation Manual ADPRO iFT Series Power Consumption Estimated power consumption depends on the installed components and on the system load: Motherboard 12 W Processor 65 W max. Seagate SV35 hard disk 10 W MIO card Example for a 2-disk device (with maximum values): Motherboard 13 W Processor...
  • Page 51: Retrieving The Ip Address

    ® ADPRO iFT Series Hardware Installation Manual Retrieving the IP Address The XOa client displays the ADPRO device’s IP address in the title bar. However, if you cannot connect to the ADPRO device, you can find the IP address as follows: Connect a monitor/screen and a keyboard to the ADPRO device.
  • Page 52: Diagnostics

    In case of major troubles with the ADPRO device, the system allows to generate a number of log files and reports. In some cases, the Xtralis Support Division may ask you to activate and capture some log files and reports that can be helpful to resolve technical issues.
  • Page 53 ® ADPRO iFT Series Hardware Installation Manual After you have enabled logging, links to the log files appear on the web page in the Log list: To retrieve a log file, click the link on the web page. Click Save to store the file on your PC or a network folder. Do not try to find a program online, because this will provide unexpected websites.
  • Page 54: Retrieving Reports

    ® Hardware Installation Manual ADPRO iFT Series 15.3 Retrieving Reports The ADPRO device also generates reports. You can view these reports via the internet browser. Type the IP address of the ADPRO device in the address bar of the browser and add /report.php to the IP address. Example: http://10.0.0.10/report.php The Server Report contains the following information: General...
  • Page 55 ® ADPRO iFT Series Hardware Installation Manual Hardware Memory Mainboard Udev database Server Server version Server process memory usage Files Active config 27817_02...
  • Page 56: Web

    Here you can download the core dump (crash info) and watch dump (hang info) when you encounter these specific problems. The Xtralis Support Division may ask you to send these files to them for further investigation. Always mention the version when providing a core dump! phpshell.php...
  • Page 57: Maintenance

    ® ADPRO iFT Series Hardware Installation Manual Maintenance An iFT Series device requires almost no maintenance. Keep the device dust-free. Make sure to clean the ventilation grids at the front and back, to assure proper airflow in the device. Caution! Do NOT clean the device with water or any corrosive products.
  • Page 58: Full Reset By Flashing The Dom

     a SATA-to-USB cable. You can find the tool and image file either on the iFT installation CD, or on the Xtralis Security Support site www.xtralissecurity.com. (Tip: search for keyword ImageFlash to find the tool; filter on Information Type = Firmware to find the image file.)
  • Page 59: After A Full Reset

    ® ADPRO iFT Series Hardware Installation Manual Note You have 20 seconds to switch off the device. After 20 seconds the device restarts again automatically. Unplug the power cord, and open the cover. The DOM is located at the back of the front panel: Unplug the SATA cable that connects the DOM to the motherboard.
  • Page 60 ® Hardware Installation Manual ADPRO iFT Series You can restore:  the system license: via the XOa client, from the backup that you made before resetting, or via Xchange  the application licenses: via Xchange  other files (configurations, calibration pictures…): via the XOa client, from the backup that you made before resetting.
  • Page 61: Product Labelling

    ® ADPRO iFT Series Hardware Installation Manual Product Labelling 19.1 Product Numbers Each iFT Series product has an 8-digit product number, indicating the installed options. The product number layout is as follows: PP CC HH 1 D The iFT model number: ...
  • Page 62: Declaration Of Conformity

    ® Hardware Installation Manual ADPRO iFT Series 19.2 Declaration of Conformity 27817_02...
  • Page 63: Appendix A: Abbreviations

    ® ADPRO iFT Series Hardware Installation Manual Appendix A: Abbreviations 3G: third generation NO: normally open A: ampere NTSC: National Television System Committee AWG: American wire gauge OS: operating system BIOS: basic input output system OTB: on the box CPU: central processing unit PAL: Phase Alternating Line DEOL: dual end of line PC: personal computer...
  • Page 64 ® Hardware Installation Manual ADPRO iFT Series 27817_02...
  • Page 66 UK and Europe +44 1442 242 330 D-A-CH +49 431 23284 1 The Americas +1 781 740 2223 Middle East +962 6 588 5622 Asia +86 21 5240 0077 Australia and New Zealand +61 3 9936 7000 A Disclaimer about this document, statements about Intellectual Property, Copyrights, and Liability, as well as a General Warning are available in an earlier section of this document.

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