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Itho Daalderop Smartboiler Manual

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Summary of Contents for Itho Daalderop Smartboiler

  • Page 1 Itho Daalderop Smartboiler Manual...
  • Page 2 Translation of the original document.
  • Page 3 Itho Daalderop retains the right to make changes without prior notification. Due to our continuous product improvement process, the illustrations in this document may not match the delivered appliance.

  • Page 4: Table Of Contents

    Diagnosis of error messages 1.3. Recycling 9. Service and maintenance 2. Product information 9.1. Water heater is leaking 2.1. Application 2.2. What is a Smartboiler? 10. Warranty 2.3. Service app 10.1. Date of Manufacture 2.4. Technical data 10.2. Product ID Card 2.5.

  • Page 5: Safety And Other Regulations

    1. Safety and other regulations 1.1. Safety Cleaning and maintenance by the user ● must not be performed by children or Install the product as outlined in this ● persons with reduced physical, sensory or manual and according to the relevant mental capabilities or lack of experience installation and safety instructions.

  • Page 6: Water Quality Requirements

    1.2. Water quality requirements Inspect the product for defects regularly. ● In the event of any defects, switch off the ● WATER QUALITY unit and contact your installer or service Acidity (pH) 7–8.5 Iron content (Fe) ‹ 0.2 mg/l organisation. Chlorine content (Cl) ‹...

  • Page 7: Product Information

    2. Product information 2.1. Application 2.3. Service app The Smartboiler is a hot water heater designed for use in the The Itho DaalderopService app is intended only for the installer and kitchen, shower and/or bath. The water heater is capable of...

  • Page 8: Technical Data

    2.4. Technical data Smartboiler Mono Smartboiler Mono-plus Description Symbol Unit Weight (empty) — Weight (filled) Storage volume Supply voltage — ~230 VAC, 50 Hz ~230 VAC, 50 Hz Power — 1000 1750 2500 Load — 10.9 IP classification — —...

  • Page 9: Product Data Sheet Information

    2.5. Product data sheet information Itho Daalderop Smartboiler Mono Smartboiler Mono-plus Description Symbol Unit Declared load profile — — Water heating energy efficiency class — — ƞ Energy-efficient water heating Annual water heating electricity 1286 1286 2617 2617 1286 1286...

  • Page 10: Package Contents

    2.6. Package contents Smartboiler ä Caution! Wall bracket Adjustable foot Ø24-M8x36 Report damages and/or missing parts to your outlet. Clamping nut 15 mm Compression ring 15 mm Gasket ring ½" Washer ELVZ M10x30 Centring ring Documentation set Drilling jig...

  • Page 11: Accessories

    2.7. Accessories INSTALLATION MATERIALS 07.92.70.001 | Connection Tube Set Ø15x620 - MOUNTING ½" flat connection 04-00203 | Boiler Seating Support frame; suitable to support wall mounting if the wall’s load-bearing capacity is insufficient. 07.92.70.004 | Connection Tube Set Ø15x700 04-00204 | Extended Suspension Mount Wall bracket;...

  • Page 12: Dimensional Sketch

    2.8. Dimensional sketch 1) Minimum free space required for installation and service. 2) When installed, this dimension must be at least 50 mm, with the appliance having to remain accessible for service at all times. Dimensi Heater model Unit 1118 1322 1007 1211...

  • Page 13: Installation

    3. Installation 3.1. Water Heater Support ä Warning! NEVER turn on the power during installation to prevent damage to the product. Make the following preparations Switch off the power supply to the water heater in the meter ● cabinet or at the maintenance switch. Shut off the main water supply valve and release the pressure in ●...

  • Page 14: Replacement Of Existing Heater

    3.2. Replacement of existing heater e) Twist the levelling foot all the way to the back of the heater. The wall bracket’s design enables replacement of most common existing heaters without drilling any new holes or replacing the piping. If this is not possible, install the heater according to the instructions under New installation on page 16.
  • Page 15 INTERCHANGEABLE BRACKET GRB (optional) h) Install the Interchangeable Bracket in the REVERSE position if the measured distance is not equal to distance B in the table. Standard Reverse Always use the mounting bracket's topmost mounting holes. Rotate the centring rings to adjust the bracket horizontally. Mount the heater on the wall bracket.

  • Page 16: New Installation

    3.3. New installation Mount the heater on the wall bracket. g) Level the heater vertically by rotating the levelling foot in or out. a) Position the drilling jig with the arrow up against the ceiling. b) Mark the hole positions for the relevant heater model on the wall.

  • Page 17: Connecting Hot Water

    3.4. Connecting hot water ä Caution! Connect the hot water pipe to the heater’s hot water connection Take note of the direction in which the water flows through the using a flat gasket or compression fitting safety group. The direction is indicated by an arrow on the safety group.

  • Page 18: Electrical Connection

    4. Electrical connection c) Connect the power cable to the terminal block in accordance ä Caution! with the following instructions: The unit must be connected in accordance with national and local regulations for electrical installations to a fixed connection that can be disconnected from mains power by means of a (built- in) on/off control (e.g.

  • Page 19: Electrical Diagram

    4.1. Electrical diagram Smartboiler Mono Smartboiler Mono-plus HEATER HEATER MAINS MAINS Safety Appliance thermal cut- control unit Identification resistor...

  • Page 20: Operation

    5. Operation 5.1. Appliance control unit 5.2. Activate appliance control unit The Smartboiler is equipped with an appliance control unit, also During normal operation, the appliance control unit is in standby called an HMI controller. mode. This means that the screen is turned off.

  • Page 21: Initialising

    5.3. Initialising Note An LCD test is performed while initialising. This briefly displays all After this, the heater will always initialise in the last selected the on-screen icons and symbols. After testing, the screen will mode – either ON or STANDBY mode – when the power is display the heater's current operational status.

  • Page 22: Operational Status

    5.4. Operational status ... blue/yellow/green/red Continuous on... — The current stored water temperature is displayed by default. Flashing on and off... 1x short On-Off every 5 seconds. The current operating status is displayed using the following icons. Flashes slowly... 1 second On, 1second Off. Flashes rapidly...

  • Page 23: Menu Structure

    5.6. Menu structure WATER HEATER 1ST INITIALISATION WATER HEATER INITIALISING WATER HEATER WATER HEATER STAND-BY TEMP °C M3. SETTINGS TIME BOIL MACH DAYS M1. INFORMATION SMART ELEM TIMR M3.1. TEMP °C RELAY CLICK CONFIGURATION BOOST NIGHT TIME HH MM AP HW HH MM AP SW M2.

  • Page 24: M1. Information

    5.7. M1. INFORMATION 5.8. M2. HARDWARE/SOFTWARE The menu shows current measurements and information. The menu shows the hardware version and software version. INFORMATION HARDWARE/SOFTWARE M1.1. TEMP °C M2.1. AP HW M1.2. TIME M2.2. AP SW M1.3. MACH DAYS M2.3. HI HW M1.4.

  • Page 25: M3. Settings

    5.9. M3. SETTINGS 5.10. M3.1. CONFIGURATION The following submenus are available for selection in the menu: The following parameters can be set in the submenu: SETTINGS CONFIGURATION CONFIGURATION M3.1. M3.1.1. BOIL Set the water heater parameters. M3.1.2. SMART TIME M3.1.3. TEMP °C M3.2.
  • Page 26 M3.1.1. BOIL M3.1.2. SMART | Factory setting OFF | OFF/ON | +/- | | Factory setting ON | OFF/ON | +/- | boil smart The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Activating the BOIL function ensures that the stored water is heated The water temperature is automatically maintained while the heater according to the CONFIGURATION...
  • Page 27 M3.1.3. TEMP °C M3.1.5. NIGHT | Factory setting 65 | Min. 55 | Max. 80 | +/- 5 | | Factory setting OFF | OFF/ON | +/- | temp night The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Setup or adjustment of maximum boiler temperature.

  • Page 28: M3.2. Time

    5.11. M3.2. TIME M3.2.1. TIME HH_MM | Factory setting 12:00 | Min. 00:00 | Max. 23:59 | +/- 00:01 | The following parameters can be set in the submenu: TIME M3.2.1. TIME HH MM M3.2.2. HH MM 1200 M3.2.3. NIGHT HH MM time M3.2.4.

  • Page 29: M3.3. Service

    5.12. M3.3. SERVICE M3.2.3. NIGHT HH_MM | Factory setting 23:30 | Min. 00:00 | Max. 23:59 | +/- 00:01 | The following parameters can be set in the submenu: SERVICE M3.3.1. TMAX °C M3.3.2. TMIN °C 2330 M3.3.3. ERROR RESET night Example parameter: The LED indicator flashes yellow rapidly.
  • Page 30 M3.3.1. TMAX °C M3.3.3. ERROR RESET | Factory setting 80 | Min. 65 | Max. 80 | +/- 5 | | Factory setting 0 | 0/1 | +/- | tmax ERROR The LED indicator flashes yellow rapidly. The LED indicator flashes yellow rapidly. Setting or adjusting the maximum stored water temperature during Activating the ERROR RESET function clears the history of the fault SMART CONTROL.

  • Page 31: M3.4. Communication

    5.13. M3.4. COMMUNICATION M3.4.1. AP MODE | Factory setting OFF | OFF/ON | +/- | The following parameters can be set in the submenu: COMMUNICATION M3.4.1. MODE Example parameter: The LED indicator flashes blue rapidly. Activating the AP MODE function enables the Bluetooth function for 120 seconds.

  • Page 32: M4. Boost

    5.14. M4. BOOST 5.15. M5. ERROR RESET BOOST ERROR RESET 3 sec 5 sec BOOST ERROR RESET Example BOOST: ERROR RESET example: ERROR The LED indicator is continuously lit blue. The LED indicator is continuously lit blue. Sometimes there might not be enough hot water. Activate the Activating the ERROR RESET function clears the history of the fault BOOST function for immediate one-time heating of the water up to messages.

  • Page 33: M6. Ap Mode

    5.16. M6. AP MODE AP MODE 3 sec MODE wifi The LED indicator is continuously lit blue. Activating the AP MODE function enables the Bluetooth function for 120 seconds. This allows the Wi-Fi connection between the boiler and the Service app to be set up. Once the Wi-Fi connection is established, the function is automatically disabled.

  • Page 34: Use

    If the appliance does not have power, check the fuse at the consumer unit and replace it if necessary. If replacing the fuse does not solve the problem, contact Itho Daalderop. WATER HEATER g) Change the heater mode to ON.

  • Page 35: Legionella Prevention

    6.2. Legionella prevention Leaving the heater in STANDBY mode for more than a week may lead to the presence of legionella bacteria. After turning on again, the stored water must be heated to maximum and the hot water pipes rinsed before use. The water heater is equipped with an independent disinfection program.

  • Page 36: The Most Frequent Complaints

    7. The most frequent complaints The following is an overview of the most common complaints known to Itho Daalderop. If you cannot resolve the complaint yourself, For each of these complaints there are a please contact your installer or service number of possible causes with a solution given organisation.
  • Page 37 Steam is coming out of the mixer tap. Cause Solution The thermostat or safety thermal cut-out Disconnect the appliance from the mains ● is faulty. power. Contact your installer or service organisation. The heater is causing a short circuit Cause Solution There is a short circuit in the electrical Disconnect the appliance from the mains...

  • Page 38: Blocking

    8. Faults 8.1. Error messages 8.1.2. Blocking The appliance has three types of error message which are displayed Code Code Description on the screen, namely: Power is too low HMI error on page 38 ● Software error Blocking on page 38 ●...

  • Page 39: Locking

    8.2. Reset error message 8.1.3. Locking Fault messages can be reset in the following two ways. Code Code Description In the operating status. Hardware error ↺ Press button for approximately 5 seconds; see M5. ERROR Hardware error RESET on page 32. Hardware error 2.

  • Page 40: Diagnosis Of Error Messages

    8.3. Diagnosis of error messages B00 | 128 Power is too low Cause Solution a) The power supply is not functioning correctly. Check the domestic electrical installation. Check the cabling and connectors and correct as necessary. Replace the control board. B01 | 129 Software error Cause...
  • Page 41 E01 | 1 Hardware error Cause Solution a) ROM memory is defective. The appliance automatically resets itself a maximum of three times. Replace the control board. E02 | 2 Hardware error Cause Solution a) One or more processor instructions are not The appliance automatically resets itself a being executed correctly.
  • Page 42 E08 | 8 Software error Cause Solution a) The software does not work properly. The appliance automatically resets itself a maximum of three times. Replace the control board. E09 | 9 Hardware error Cause Solution a) The sensor data is not updated by the ADC. Reset the error.
  • Page 43 Solution a) Incorrect control board. Reset the error. Replace the control board. b) Incorrect identification resistor. Replace the identification resistor on the control board. Smartboiler 6800 Ohm (red). ® Green Energy Smartboiler 1500 Ohm (white). E20 | 20 Boiling dry...
  • Page 44 E28 | 28 Temperature sensor error (RefHi) Cause Solution a) The sensor measures a temperature outside Reset the error. the normal working range (sensor short Replace the sensor. circuit). Replace the control board. E29 | 29 Temperature sensor error (Tup1) Cause Solution a) The sensor measures a temperature outside...
  • Page 45 E38 | 38 Legionella Temperature sensor error Cause Solution a) The sensor measures a temperature outside Reset the error. the normal working range (sensor short Replace the sensor. circuit). Replace the control board. Software error Cause Solution a) No communication with RF module. Reset the error.

  • Page 46: Service And Maintenance

    9. Service and maintenance 9.1. Water heater is leaking a) Turn off power to the water heater. b) Open the hot water tap until cold water runs out. c) Shut off the main water valve or the shut-off valve for the safety group.

  • Page 47: Warranty

    10. Warranty 10.2. Product ID Card All Itho Daalderop products are covered by a standard two-year factory warranty. A Product ID Card is placed in the cover to make it easy to retrieve The full warranty conditions and/or additional warranty periods can rating plate information after installation.
  • Page 48 The Netherlands Belgium E info@ithodaalderop.nl E info@ithodaalderop.be I www.ithodaalderop.nl I www.ithodaalderop.be Consumers Consumers/Professionals Please consult your installer or service organisation. T 02 207 96 30 I www.ithodaalderop.nl/dealerlocator Service requests only Professionals | Technical helpdesk E service@ithodaalderop.be T 088 427 57 70 E idsupport@ithodaalderop.nl...

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Smartboiler monoSmartboiler mono-plus

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