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Question
Is the other
party unable
to hear you?
Has the phone
been
damaged,
dropped, or
gotten wet?
Was a
non-Motorola
battery or
battery
charger used?
The following refer to specific problems:
Problem
My phone was
stolen. To
whom should I
report this?
I forgot my
password.
Answer
Make sure that your phone is not
muted. Press UNMUTE (
necessary to unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
Dropping your phone, getting it
wet, or using a non-Motorola
battery or battery charger can
damage the phone. The phone's
limited warranty does not cover
liquid damage or damage caused
from using non-Motorola
accessories.
Solution
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
See page 144.
+
) if
149
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