Related Manuals for InHand EAP600
Summary of Contents for InHand EAP600
-
Page 1: Table Of Contents
InHand Networks EAP600 Product User Manual Table of contents 1. Overview 2. Hardware 2.2 Perform a factory reset using the Reset button. 4. Device Initialization Settings 4.1 Environment Setup 4.2 Internet Connection 4.3 Connect to InCloud Manager 4.3.1 Registration 4.3.2 Login 4.3.3 Add Device... - Page 2 6.3.1 Adm Management 6.3.3 Remote Access Control 6.3.4 Country & System Clock 6.3.5 Device Option 6.3.6 Configuration Management 6.3.7 Device Alarms 6.3.8.1 Ping 6.3.8.2 Traceroute 6.3.8.3 Capture 6.3.9 Scheduled Reboot 6.3.11 Log Server 6.3.12 Other Settings 6.3.12.1 Web Login Management https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual...
- Page 3 Copyright Information The content of this user manual is protected by copyright laws, and the copyright belongs to InHand Networks and its licensors, reserving all rights. Without written permission, the content of this manual may not be used, copied, or distributed without authorization.
-
Page 4: Overview
URL: www.inhandnetworks.com 1. Overview The EAP600, developed by InHand Networks, is a Wi-Fi 6 Access Point designed for the commercial sector. This product delivers secure and high-speed network access, catering to a wide range of industries. Harnessing the robust network access capabilities of Wi-Fi 6, it provides a straightforward and efficient solution for small businesses, enterprise branches, hotels, and any other settings requiring wireless coverage with high-speed network access. -
Page 5: Hardware
Fig. 1 EAP600 application scenario 2. Hardware 2.1 LED Indicators Status and Description Indicator OFF --- The device is Off. Blink in green --- The system is starting. Blink in green rapidly --- The system does not work properly. -
Page 6: Perform A Factory Reset Using The Reset Button
Default Settings 1. The Wi-Fi 2.4 GHz access point (AP) is enabled, and its SSID is "EAP600–" followed by the last six digits of the wireless MAC address. 2. The Wi-Fi 5 GHz AP is enabled, and its SSID is "... -
Page 7: Internet Connection
Fig. 4-1 EAP600 Web Login page 4.2 Internet Connection The EAP600 supports single-port wired access, and you can configure it to use DHCP or static IP address assignment based on their requirements. Click on “Configuration > WAN” to select the network connection type. -
Page 8: Connect To Incloud Manager
Fig. 4-2-b Configuring the AP to connect to the network via a static IP address 4.3 Connect to InCloud Manager EAP600 is a cloud-managed router, and with InCloud Manager, you can achieve batch configuration deployment and software upgrades. The cloud platform offers rich visual charts and advanced features such as Connector for remote maintenance, enabling small and medium-sized enterprise branches to complete their digital network infrastructure. -
Page 9: Login
Fig. 4-3-1 Create a new account 4.3.2 Login After completing the email registration, you can log in to InCloud Manager using the username and password you used during the registration. Fig. 4-3-2 Choose your SaaS Service https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 10: Add Device
In the "Devices" section, you can click on the "Device Name" to access the device's details page. 5.1.1 Overview Click on [ Dashboard ] in the left menu to access the dashboard interface. Here, you can view essential device information, interface status, traffic statistics, cellular signal strength, and the number of connected Wi-Fi devices. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 11: Data Usage
Fig. 5-1-1 View the deivce 5.1.2 Data Usage In the function, you can view the traffic usage and historical data of various upstream links. Fig. 5-1-2 Check the traffic data usage https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 12: Local Device Information
Through the platform's "Remote Access" feature, you can assist in real-time viewing and configuring of devices. Select the target device, click "Remote Access," and it will open the device's local login interface. Fig. 5-2-a Remote access entry Fig.5-2-b Access to local page https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 13: Function Configuration
5.2.2 Traffic Statistics You can check the usage of traffic on various upstream interfaces since EAP600 was powered on through the "Dashboard > Traffic Statistics" feature. The data for traffic statistics will reset after the device is restarted. If you need to view historical traffic records, you can do so on the corresponding device's details page in the InCloud Manager. -
Page 14: Wi-Fi Connections
Fig. 5-2-2 Traffic statistics 5.2.3 Wi-Fi Connections You can view the number of active SSIDs and the client count for each SSID that is connected to the EAP600 through the "Dashboard > Wi-Fi Connections" feature. Fig. 5-2-3 view the Wi-Fi connection status ... -
Page 15: Clients
Clients typically refer to wireless devices connected to an access point (AP), such as laptops, smartphones, tablets, and other similar devices. You can access detailed client information connected to the EAP600 via the "Status > Clients" feature. This information includes client names, IP addresses, MAC addresses, VLAN, connected SSID, RSSI, operating channels, Wi-Fi standards, traffic usage, online duration, and more. -
Page 16: Logs
These events are recorded to help you monitor and manage the device's operation and network activity. 5.2.7 Logs The log function is used to record the raw return information of the device's operation under various circumstances. It is typically employed by IT or research and development personnel for the analysis and troubleshooting of issues. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 17: Functions
WAN/LAN interface settings and RF parameters. 6.1.1 WAN The EAP600 supports single-port wired access, and you can configure it to use DHCP or static IP address assignment based on their requirements. Click on “Configuration > WAN” to select the network connection type. -
Page 18: Lan
Fig. 6-1-1 Access the WAN editing interface DHCP: The EAP600 can dynamically obtain an internet IP address by using the DHCP server of the upstream router. Static IP: You can manually configure the address assigned by the ISP or upstream device. After the configuration is complete, the AP will connect to the network using the specified static IP. -
Page 19: Radio
You can configure the frequency width and transmit power for 2.4GHz and 5GHz radio frequencies under "Configuration > Radio > Radio Settings." When you set the “Transmit Power” to "Custom," you must manually enter the power value. The valid input range for power is between 1 and 20, with the default value being 20. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 20: Wi-Fi
It allows these devices to connect to a network wirelessly, providing internet access and communication capabilities. EAP600 offers the ability to provide multiple SSIDs for wireless network access. You can customize and configure different SSIDs for various purposes in the[ Wi-Fi] interface. - Page 21 The device comes with two default main SSIDs for the 2.4GHz and 5GHz bands, and these main SSIDs cannot be modified or deleted. Once you've added an SSID, you cannot change its frequency band. The channel will automatically match the channel of the corresponding main SSID. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual...
-
Page 22: System
Fig.6-3-1-b Set a new password 6.3.2 Cloud Management The Incloud Manager` (star.inhandcloud.com) is a cloud platform developed by InHand Networks to address the challenges faced by enterprise networks, such as slow deployment, complex operations, and poor user experiences. This platform prioritizes user needs and combines features like zero-touch deployment, intelligent operations and maintenance, security protection, and exceptional business experience capabilities. -
Page 23: Remote Access Control
The EAP600, by default, automatically connects to the Small Star Nebula Manager once it's online. If you prefer not to use the cloud management functionality, you can manually disable this service in the "System > Cloud Management"... -
Page 24: Country & System Clock
NTP server, ensuring accurate timekeeping. Fig.6-3-4 Choose the Country and configure the NTP server address 6.3.5 Device Option In "System > Device Options," you can perform actions on the device, such as rebooting, firmware upgrades, and restoring to factory settings. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 25: Configuration Management
In the “System > Configuration Management” section, users have the option to export the device configuration for local storage. This exported configuration can be saved on the local system and can be utilized to restore the device's configurations if they are lost or need to be replaced. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 26: Device Alarms
To verify the configuration of the sender's email, you can use the "Send Test Email" option. This feature allows you to check if the sender's email settings are correctly configured and that the device can successfully send test emails. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 27: Ping
You can perform a network ping test on a target by going to "System > Tools > Ping." This allows to send ICMP echo requests to the specified target IP address or domain name and receive ICMP echo replies to check network connectivity and latency to that target. Fig. 6-3-8-1 Ping https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 28: Traceroute
Fig. 6-3-8-3 Packet Capture 6.3.9 Scheduled Reboot can set up an automatic reboot schedule in "System > Scheduled Reboot." You can choose the reboot frequency, such as daily, weekly, or monthly, and specify the exact time for each scheduled reboot. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... -
Page 29: Log Server
6.3.10 System Settings In the "System > System Settings" function, you can set the operating mode of EAP600. Fig. 6-3-10 Set the reboot plan FAT (Firmware-Defined Access Point) Router Mode: In this mode, the AP operates in a FAT mode and uses the configuration set on the AP itself, including SSID, password, and other settings. -
Page 30: Other Settings
6.3.12.2 Automatically Restart When you enable this feature in "System > Other Settings > Automatically Restart," the device will automatically reboot if it cannot connect to the network and, after one hour of retrying, remains unable to access the network. https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual... - Page 31 6. Review the AP's wireless configuration, including transmit power and frequency band settings. 7. If the issue persists, attempt to overwrite the current configuration with a backup or restart the device. 8.2 Wireless network is slow or experiencing instability? 1. Check the signal strength and interference level of the Access Point (AP). https://support.inhandnetworks.com/portal/en/kb/articles/eap600-product-user-manual...
- Page 32 3. Verify if the DNS server addresses are configured correctly and consider trying different DNS server addresses. 8.5 Is the cloud platform free? InHand has been committed to providing high-quality network services for small and medium-sized chain organizations. When users use the cloud platform service, they need to purchase licenses for each device to access the rich cloud-based features.
- Page 33 Connector, and more, it is recommended to use the cloud platform for enhanced functionality and management. If you are unable to resolve the issue using the steps mentioned above or encounter any other problems, please contact InHand Network for technical support. You can visit www.inhandnetworks.com to obtain more information. FCC Statement Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s...
- Page 34 ISED Statement This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Need help?
Do you have a question about the EAP600 and is the answer not in the manual?
Questions and answers