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Summary of Contents for InHand EAP600 Series
- Page 1 InHand Networks Enterprise AP EAP600 Series Product User Manual Version：V1.1-2023.10...
- Page 2 The content of this user manual is protected by copyright laws, and the copyright belongs to InHand Networks and its licensors, reserving all rights. Without written permission, the content of this manual may not be used, copied, or distributed without...
- Page 3 Conventions Symbol Indication Referring to function modules or menus, such as in the [ Status ] menu." “ ” Referring to a button name, such as Clicking the “Add” button. Multiple levels of menus are separated by "〉 ". For example, "File〉 〉...
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Page 4: Table Of Contents
CONTENT 1. Overview ......................1 2. Hardware ......................2 2.1 LED Indicators ..................2 2.2 Perform a factory reset using the Reset button........3 3. Default Settings ....................4 4. Device Initialization Settings ................5 4.1 Environment Setup................... 5 4.2 Internet Connection .................. - Page 5 5.5.7 Device Alarms ................20 5.5.8 Tools ................... 21 5.5.9 Scheduled Reboot ............... 23 5.5.10 System Settings ................. 23 5.5.11 Log Server ................. 24 5.5.12 Other Settings................24 6. Security Precautions..................26 7. Troubleshooting ....................27 7.1 Clients Cannot Connect to the Wireless Network ......... 27 7.2 Wireless network is slow or experiencing instability ......
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Page 6: Overview
1. Overview The EAP600, developed by InHand Networks, is a Wi-Fi 6 Access Point designed for the commercial sector. This product delivers secure and high-speed network access, catering to a wide range of industries. Harnessing the robust network access capabilities... -
Page 7: Hardware
2. Hardware 2.1 LED Indicators LED Indicator Status and Description OFF --- The device is Off. Blink in green --- The system is starting. Blink in green rapidly --- The system does not work properly. Blink in green --- The system is upgrading. OFF --- The network is disconnected. -
Page 8: Perform A Factory Reset Using The Reset Button
2.2 Perform a factory reset using the Reset button. Step 1: Power on the device, and within 10 seconds, long-press the Reset button until the PWR indicator light rapidly blinks green with a 200ms interval. Step 2: After the rapid blinking, release the Reset button and wait for the device to complete the factory reset process. -
Page 9: Default Settings
3. Default Settings Function Default Settings 1. The Wi-Fi 2.4 GHz access point (AP) is enabled, and its SSID is EAP600– followed by the last six digits of the wireless MAC address. 2. The Wi-Fi 5 GHz AP is enabled, and its SSID is EAP600- 5G–... -
Page 10: Device Initialization Settings
4. Device Initialization Settings 4.1 Environment Setup Step 1: Connect the power cable and Ethernet cable. When using PoE (Power over Ethernet) to power the EAP600, please ensure that the upstream device has PoE functionality enabled. Step 2: Set the PC and device management IP addresses in the same network segment. - Page 11 Fig. 4-2-a Access the WAN editing interface ⚫ DHCP: The device's WAN interface is set to enable DHCP service by default. You can simply connect the WAN interface to the internet using an Ethernet cable to establish the AP's network connection. ⚫...
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Page 12: Function Configuration
5. Function Configuration 5.1 Dashboard Click on [ Dashboard ] in the left-hand menu to access the dashboard interface and view the device's basic information, operating mode, traffic statistics, Wi-Fi connection count, and other information. Users can click the icon next to the "Name" field to customize the name of this device. -
Page 13: Traffic Statistics
"Dashboard > Traffic Statistics" feature. The data for traffic statistics will reset after the device is restarted. If you need to view historical traffic records, you can do so on the corresponding device's details page in the InHand Cloud Manager. -
Page 14: Status
5.2 Status Click on the [ Status ] option in the left menu to enter the status page, where you can check the device's link status, clients, events, logs, and other information. 5.2.1 Link Monitoring Link monitoring is used to track and evaluate the real-time performance, availability, and stability of network connections. -
Page 15: Events
Fig. 5-2-2 Wireless Client Connection Information 5.2.3 Events [ Event ] is used to record information related to the device's status, performance, and user-triggered operations. This helps IT personnel understand the network's operational status, detect problems promptly, and take necessary measures. It is a valuable tool for network monitoring and troubleshooting. -
Page 16: Logs
⚫ Successful User Login ⚫ Failed User Login ⚫ Configuration Changes ⚫ High CPU Utilization ⚫ High Memory Utilization ⚫ Device Reboot ⚫ Firmware Upgrade ⚫ Client Status Changes ⚫ Connection Status Changes ⚫ These events are recorded to help you monitor and manage the device's operation and network activity. -
Page 17: Configuration
Fig. 5-2-4 Check the recorded logs 5.3 Configuration Click on the "Config" button in the left-side navigation menu to access the configuration page. On this page, you can set up the device's WAN/LAN interface settings and RF parameters. 5.3.1 WAN The EAP600 supports single-port wired access, and users can configure it to use DHCP or static IP address assignment based on their requirements. -
Page 18: Lan
5.3.2 LAN This page is only visible when the device is operating in FAT-Router mode. For more details, please refer to 5.5.10 System Settings. When the device operates in FAT-Routing mode, users can create subnets and VLANs for different network segments in "Config > LAN" and configure subnet properties. - Page 19 Users can configure the device's Wi-Fi radio settings, such as the operating channels, radio power, and wireless mesh features, under "Config > Radio" in the device settings. Fig. 5-3-3-a Edit the radio’s parameters You can configure the frequency width and transmit power for 2.4GHz and 5GHz radio frequencies under "Configuration >...
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Page 20: Wi-Fi
5.4 Wi-Fi Wi-Fi functionality provides wireless local area network (LAN) connectivity for devices such as computers, smartphones, tablets, and more. It allows these devices to connect to a network wirelessly, providing internet access and communication capabilities. EAP600 offers the ability to provide multiple SSIDs for wireless network access. Users can customize and configure different SSIDs for various purposes in the [ Wi-Fi] interface. -
Page 21: System
5.5.2 Cloud Management The Incloud Manager` (star.inhandcloud.com) is a cloud platform developed by InHand Networks to address the challenges faced by enterprise networks, such as slow deployment, complex operations, and poor user experiences. This platform prioritizes user needs and combines features like zero-touch deployment, intelligent operations... -
Page 22: Remote Access Control
and maintenance, security protection, and exceptional business experience capabilities. Once devices are connected to the cloud platform, users can perform remote management, batch configuration, and traffic monitoring, making network device management more convenient and efficient. The EAP600, by default, automatically connects to the Small Star Nebula Manager once it's online. -
Page 23: Country & System Clock
upstream interface, along with the username and password to establish remote access. ⚫ 3. Ping: Enabling this option allows external networks to initiate Ping requests to the IP address of the upstream interface. 5.5.4 Country & System Clock In network functionality, the clock function refers to the capability used to coordinate and synchronize time between network devices. -
Page 24: Configuration Management
Fig. 5-5-5 Device Option interface Cautions: ⚫ When upgrading firmware locally, ensure that you obtain the firmware from legitimate sources to prevent the device from becoming unusable due to incorrect firmware installation. ⚫ When the device is connected to the cloud platform, due to the cloud-based configuration synchronization mechanism, the platform will reapply the configuration that was in place before the factory reset, with the device only clearing historical data. -
Page 25: Device Alarms
Fig. 5-5-6 Manage the device configuration 5.5.7 Device Alarms Users can choose to focus on specific events that may occur on the device by selecting the corresponding alarm events and configuring the email address for receiving alerts. When an alarm event occurs, the device will automatically send an email notification. -
Page 26: Tools
The currently supported alarm events for the device are as follows: Fig. 5-5-7-a Configure the alarm events Once you've configured the outgoing email server address, port, username, and password for the sender's email, the device will use this email account to send alarm notifications. - Page 27 Fig. 5-5-8-1 Ping 5.5.8.2 Traceroute Users can check the route connectivity between the device and the target IP address by entering the target host's IP address in "System > Tools > Traceroute." Select the interface, click "Start," and it will trace the route from the device to the specified target IP, displaying the connectivity information.
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Page 28: Scheduled Reboot
5.5.9 Scheduled Reboot Users can set up an automatic reboot schedule in "System > Scheduled Reboot." You can choose the reboot frequency, such as daily, weekly, or monthly, and specify the exact time for each scheduled reboot. Fig. 5-5-9 Set the reboot plan When selecting "Monthly Reboot,"... -
Page 29: Log Server
isolated from each other, and client devices connected to the AP are assigned addresses from the AP's local address pool. ⚫ FAT Bridge Mode: In this mode, the AP operates in FAT mode and uses the AP's configured SSID, password, and other settings. In bridge mode, the WAN and LAN ports are in the same Layer 2 network, and client devices connected to the AP obtain addresses from the DHCP server of the upstream router connected to the AP. - Page 30 Fig. 5-5-12-2 Enable the Automatically Restart...
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Page 31: Security Precautions
6. Security Precautions 1. Please use PoE (Power over Ethernet) equipment that complies with the IEEE 802.3af/at standards to power the AP. If you are not using PoE for powering the device, make sure to use the original power adapter to avoid damaging the device. 2. -
Page 32: Troubleshooting
7. Troubleshooting 7.1 Clients Cannot Connect to the Wireless Network 1. Verify that the Access Point (AP) is operational and online. If any issues are detected, try restarting the AP or restoring it to a backup configuration. 2. Refer to the 2.1 LED Indicators to check the AP's LED indicators for any abnormal signals. -
Page 33: Ap Cannot Start Properly Or Frequent Crashes
If you are unable to resolve the issue using the steps mentioned above or encounter any other problems, please contact InHand Network for technical support. You can visit www.inhandnetworks.com to obtain more information. -
Page 34: Hardware Specification
8. Hardware Specification EAP600 Wireless Network Maximum 2974Mbps Coverage radius Recommended Users ETH Port 1*Gigabit Ethernet Port Reset 1*Reset Button LED Indicators PWR/WAN/2.4G/5G 2*Wi-Fi Antenna Gain 2.4GHz/5GHz:3dBi Protocol 802.11 a/b/g/n/ac/ax Power Supply 12V 1A / 802.3 af（PD） Power Consumption Weight 400g Dimensions 158*158*28mm...
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