Hillrom Welch Allyn Connex ProBP 3400 Instructions For Use Manual
Hillrom Welch Allyn Connex ProBP 3400 Instructions For Use Manual

Hillrom Welch Allyn Connex ProBP 3400 Instructions For Use Manual

Digital blood pressure device
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Welch Allyn
®
Connex
ProBP™ 3400
®
digital blood pressure device
Instructions for use
Software version 1.04.XX

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Do you have a question about the Welch Allyn Connex ProBP 3400 and is the answer not in the manual?

Questions and answers

Brianna Talbert
February 26, 2025

we got two new ones in and they said they plugged in the machine and now they aren't coming on they keep saying please plug into wall. what did they do wrong if you could help.

1 comments:
Mr. Anderson
February 26, 2025

The issue could be caused by a defective battery, faulty internal connection, or a problem with the main board. Suggested actions include verifying all external connections, allowing the battery to charge for 6 hours, checking that the battery contact harness is not damaged and is securely connected with the correct polarity, and replacing the battery if the problem persists. If the issue continues, the main board may need to be replaced.

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Summary of Contents for Hillrom Welch Allyn Connex ProBP 3400

  • Page 1 Welch Allyn ® Connex ProBP™ 3400 ® digital blood pressure device Instructions for use Software version 1.04.XX...
  • Page 2 May be covered by one or more patents. See above Internet address. The Hill-Rom companies are the proprietors of European, US, and other patents and pending patent applications. For information about any Welch Allyn product, contact Hillrom Technical Support: hillrom.com/en/about-us/ locations.html...
  • Page 3: Table Of Contents

    Contents Introduction ..........................1 Intended use ................................... 1 Contents checklist ................................1 Initial device setup ................................2 Symbols ............................3 General warnings and cautions .................... 7 NIBP warnings and cautions ....................11 Controls, indicators, and connections ................13 Connections ..................................14 Screen elements ........................
  • Page 4 iv Contents Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Maintenance and service ...................... 35 Inspection ....................................35 Calibrate the device ................................. 35 Change the battery ................................35 Clean the device ................................36 Troubleshooting ........................39 Inaccurate blood pressure readings ........................39 Cuff inflation and deflation with no blood pressure reading displayed .........
  • Page 5: Introduction

    Unpack the ProBP 3400 and any applicable accessories and inspect for missing items. Retain the shipping materials in the event of shipping damage or for return, if necessary, to Hillrom for repair or warranty service. Report any signs of shipping damage to the carrier. Report any missing or damaged items to the Hillrom Service Center near you.
  • Page 6: Initial Device Setup

    2 Introduction Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Power Transformer and Wall Plug/Line Cord. Power transformer and wall plug (or line cord) assembles and attaches to USB cable to provide power to the ProBP 3400 and charge the internal battery.
  • Page 7: Symbols

    Follow instructions for use (IFU)—mandatory action. A copy of the IFU is available on this website. A printed copy of the IFU can be ordered from Hillrom for delivery within 7 calendar days.
  • Page 8 4 Symbols Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Button symbols Power on/standby Return to previous screen Blood Pressure Start/Stop Select Navigation (Up, Down, Left, Right) Shipping, storing, and environment symbols Fragile; handle with care Humidity limitation Temperature limits Lithium-ion battery Recovery/Recyclable Separate collection of...
  • Page 9 Symbols 5 Instructions for use Devices are connected via Bluetooth radio is disabled or Bluetooth wireless not paired technology Miscellaneous symbols Meets essential requirements Authorized Representative in of European Medical Device the European Community. Directive 93/42/EEC. Product Identifier Medical device Wireless radio alert in Europe.
  • Page 10 6 Symbols Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 11: General Warnings And Cautions

    General warnings and cautions   WARNING The information in this instructions for use is a comprehensive guide to the operation of ProBP 3400. For best results, read this instructions for use thoroughly before using the device. WARNING The device is designed for medical clinician use. Although this instructions for use may illustrate medical spot-check techniques, only a trained clinician who knows how to take and interpret a patient's vital signs should use this device.
  • Page 12 As a precaution, avoid using the device in close proximity to other equipment. WARNING Hillrom is not responsible for the integrity of any mounting installation. Hillrom recommends that customers contact their Biomedical Engineering Department or maintenance service to ensure professional installation for safety and reliability of any mounting accessory.
  • Page 13 General warnings and cautions 9 Instructions for use WARNING Electric shock hazard. Before cleaning the device, disconnect the power cord from the power source and the device. Ensure that the power transformer and wall plug assembly are dry before plugging into an outlet. WARNING Electric Shock Hazard.
  • Page 14 10 General warnings and cautions Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 15: Nibp Warnings And Cautions

    NIBP warnings and cautions   WARNING ProBP 3400 is not intended to measure blood pressure on neonatal patients. The AAMI SP10:2002 standard defines neonates as children 28 days or less of age if born at term (37 weeks gestation or more); otherwise up to 44 gestational weeks.
  • Page 16 12 NIBP warnings and cautions Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device WARNING Patient injury risk. Never install Luer Lock connectors on Welch Allyn blood pressure tubing. Using these connectors on blood pressure cuff tubing creates the risk of mistakenly connecting this tubing to a patient's intravenous line and introducing air into the patient's circulatory system.
  • Page 17: Controls, Indicators, And Connections

    Controls, indicators, and connections   Power on/standby button: controls power to the device. Blood Pressure Start/Stop button: initiates a new blood pressure cycle from the Home screen. Pressing again aborts an active blood pressure measurement. This button returns user to the Home screen from any other screen on the device.
  • Page 18: Connections

    14 Controls, indicators, and connections Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Connections Mounting connection Battery door screw Blood pressure hose connection port USB/external power cord connection port...
  • Page 19: Screen Elements

    Screen elements   The display may indicate any of the following: systolic blood pressure (mmHg or kPa), diastolic blood pressure (mmHg or kPa), MAP (mmHg or kPa), pulse rate (bpm), date, time, record number, and battery charge level. NOTE Your model may not contain all of these options. NIBP display: shows systolic and diastolic values of NIBP readings.
  • Page 20 16 Screen elements Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 21: Setup

    Setup   Before first-time use of the ProBP 3400, complete the following steps: Battery WARNING Defective batteries can damage the device. If the battery shows any signs of damage, leakage, or cracking, it must be replaced immediately, and only with a battery recommended for or supplied with the device. WARNING Improper disposal of batteries may create an explosion or contamination hazard.
  • Page 22: Insert The Battery

    18 Setup Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device The battery charges when the ProBP 3400 is connected to an external power source. While the ProBP 3400 is charging, the symbol displays an amber indicator and the battery charging indicator, , displays on the Home screen.
  • Page 23: Assemble The Power Transformer And Wall Plug

    Setup 19 Instructions for use Assemble the power transformer and wall plug The power transformer and wall plug are packaged separately and must be assembled before use. The instructions below are for using the power transformer with the wall or desk mount configuration.
  • Page 24: Mount The Device

    20 Setup Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Plug the power transformer into an AC outlet. Mount the device For mounting instructions, see the accessory's instructions for use. For mounting options, see the ProBP 3400 approved accessories in the Appendix. Initial configuraton To complete initial configuration, you must turn on the device, and select an operating language, date, and time.
  • Page 25 Setup 21 Instructions for use Repeat steps 5 and 6 to edit additional numeric values. Press the Right navigation button to highlight the OK button. Press the Select button to accept the entry. 10. Press the Down navigation button to highlight the Next button. 11.
  • Page 26 22 Setup Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 27: Startup

    Display Blank Timeout while connected to external power • Device Sleep Timeout while connect to external power • Display Blank Timeout while running on battery power • Device Sleep Timeout while running on battery power The WAST software is available for free download at hillrom.com/en/services/welch-allyn-service- tool/.
  • Page 28 24 Startup Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 29: Blood Pressure Procedure

    Blood pressure procedure   Blood pressure measurement WARNING Patient injury risk and inaccurate measurement risk. Do not place the cuff where it can disturb proper circulation. Do not place the cuff on any area where circulation is compromised or on any extremity used for intravenous infusions.
  • Page 30 26 Blood pressure procedure Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Blood pressure cuff selection Careful sizing of the cuff is important for accurate blood pressure readings. If the cuff is too small or too large, you may have false high or low readings, respectively. When there is an area of overlap for using a smaller or larger cuff, use the larger size cuff.
  • Page 31: Obtain Blood Pressure Measurement

    Blood pressure procedure 27 Instructions for use Obtain blood pressure measurement Patient position: Recommended operator position: Stand in front of the device within 1 meter. Face the device with the monitor at an angle that allows you to easily view the screen. To initiate blood pressure measurements: Press the Power on/power off button to turn the device on.
  • Page 32 28 Blood pressure procedure Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Press the Select button. Review menu displays. Use Up or Down navigation buttons to review the desired reading. Delete data From the Home screen, press the Left navigation arrow. The Review menu option is highlighted.
  • Page 33: Settings

    Settings   From the Home screen, press the Right navigation button. Settings is highlighted. Press the Select button. The Settings menu displays. Use Up or Down navigation buttons to highlight the Unit of measure, Pressure preset, Bluetooth radio, or Advanced menus. NOTE The menu option for the Bluetooth radio is only visible for devices that contain the Bluetooth licensed feature.
  • Page 34: Pressure Presets

    30 Settings Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Press the Select button. The Unit of measure menu displays. Use Up or Down navigation buttons to highlight mmHg or kPa. Press the Select button to select the unit of measure. The default unit of measure is mmHg.
  • Page 35: Advanced Settings

    Settings 31 Instructions for use 10. When pairing is complete, the ProBP 3400 will automatically connect to your target device and will attempt to reconnect to your target device each time the ProBP 3400 is powered on. When devices are connected, the symbol appears in the left corner of the ProBP 3400 screen.
  • Page 36 32 Settings Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device The default data management setting is Auto overwrite. Select date To modify the date shown on the Home screen: From the Advanced screen, use Up or Down navigation buttons to highlight Date. Press the Select button to edit the entry.
  • Page 37 Settings 33 Instructions for use Language To change device language: From the Advanced screen, use Up or Down navigation buttons to highlight Language. Press the Select button. The Language screen displays. Use the Up or Down navigation buttons to highlight the correct Language option. Press the Select button to choose a language.
  • Page 38 34 Settings Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 39: Maintenance And Service

    • Use the Welch Allyn Service Tool: hillrom.com/en/services/welch-allyn-service-tool/ • Send the device to a Hillrom service center near you. For service and product assistance, please contact Hillrom Technical Support: hillrom.com/en-us/about-us/locations/ Change the battery WARNING Defective batteries can damage the device. If the battery shows any signs of damage, leakage, or cracking, it must be replaced immediately, and only with a battery recommended for or supplied with the device.
  • Page 40: Clean The Device

    36 Maintenance and service Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device WARNING Do not expose the battery to temperatures higher than 80 °C (176 °F). WARNING Electric shock hazard. Do not open the device or attempt repairs. There are no user-serviceable parts inside ProBP 3400 other than battery replacement.
  • Page 41 Maintenance and service 37 Instructions for use 10 percent chlorine bleach/90 percent water solution Wipe the device with a clean cloth slightly dampened with a 10 percent bleach and 90 percent water solution. Rinse with a clean cloth slightly dampened with clean water. Allow the device surface to dry for a minimum of 10 minutes before using the device.
  • Page 42 38 Maintenance and service Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 43: Troubleshooting

    Troubleshooting   Inaccurate blood pressure readings Possible cause Corrective action and explanation Incorrect cuff size Use Welch Allyn approved cuffs only. Measure patient’s arm circumference midway between elbow and shoulder (see “Blood pressure cuff selection” to select correct cuff size). Patient’s arm position Ensure patient’s arm is at heart level.
  • Page 44: Cuff Inflation And Deflation With No Blood Pressure Reading Displayed

    40 Troubleshooting Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Possible cause Corrective action and explanation • One of the major sources of error in auscultatory blood pressure measurement is deflating the cuff too quickly. The American Heart Association recommends deflation no faster than 3 mmHg per second.
  • Page 45: No Cuff Inflation

    Operate the device within temperature range in the Environmental specifications section. NIBP feature not functional. Call for service may Internal errors or messaging error occurred display. Contact a Hillrom Service Center. Cuff pops off Possible cause Corrective action and explanation Inappropriate cuff size See “Blood pressure cuff selection”...
  • Page 46: Device Does Not Turn On

    42 Troubleshooting Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Possible cause Corrective action and explanation Arrhythmia Check for regularity of heart rate (palpate pulse or check device). Moderate to severe heart rate irregularities may make blood pressure difficult to measure accurately. Small leak in pneumatic system Check cuff tubing and pressure hose for leaks.
  • Page 47: Bluetooth Radio Troubleshooting

    Instructions for use Troubleshooting Bluetooth radio troubleshooting ProBP 3400 and the target device will not pair Possible cause Corrective action and explanation Bluetooth radio is not enabled on the ProBP 3400. See Bluetooth wireless technology section for instructions on enabling Bluetooth functionality in the device.
  • Page 48 44 Troubleshooting Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device ProBP 3400 and the target device lost connection Possible cause Corrective action and explanation Unexpected loss in Bluetooth communication Exit the target application. Power down the ProBP 3400. The ProBP 3400 powered down. Restart the ProBP 3400.
  • Page 49: Specifications

    Specifications   Physical specifications Performance This section describe normal ranges for the ProBP 3400 device. Blood Pressure Accuracy Blood pressure accuracy meets or exceeds ANSI.AAMI SP10:2002 standards for noninvasive blood pressure accuracy (±5 mmHg mean error, 8 mmHg standard deviation). Blood pressure accuracy is validated for pressure measurement using the upper arm only.
  • Page 50: Electrical Specifications

    46 Specifications Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Custom wall mount Custom desk mount Portability May be used as a handheld device Electrical specifications Power requirements: Input: 100-240VAC, 0.18A, 50-60Hz Output: 5VDC, 0.5A Degree of protection: Type BF applied part Safety classification: Class II Internally powered:...
  • Page 51: Environmental Specifications

    Customers must adhere to all federal, state, regional, and/or local laws and regulations as pertains to the safe disposal of medical devices and accessories. If in doubt, the user of the device shall first contact Hillrom Technical Support for guidance on safe disposal protocols.
  • Page 52 48 Specifications Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 53: Standards And Compliance

    Standards and compliance   General radio compliance The Bluetooth Wireless Card must be used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the product. This device complies with Part 15 of the FCC rules and with the rules of the Canadian ICES-003. Operation is subject to the following two conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 54 50 Standards and compliance Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Welch Allyn is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this Welch Allyn product, or the substitution or attachment of connecting cables and equipment other than specified by Welch Allyn.
  • Page 55: Guidance And Manufacturer's Declaration

    If such use is necessary, observe the ProBP 3400 and other equipment to verify that they are operating normally. WARNING Use only accessories recommended by Hillrom for use with the ProBP 3400. Accessories not recommend by Hillrom might affect the EMC emissions or immunity.
  • Page 56: Emissions And Immunity Information

    52 Guidance and manufacturer's declaration Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Emissions and immunity information Electromagnetic emissions The device is intended for use in the electromagnetic environment specified below. The customer or user of the device should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment - guidance...
  • Page 57 Guidance and manufacturer's declaration 53 Instructions for use Electromagnetic immunity The device is intended for use in the electromagnetic environment specified below. The customer or the user of the device should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment -...
  • Page 58 54 Guidance and manufacturer's declaration Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Electromagnetic immunity The monitor is intended for use in the electromagnetic environment specified below. The customer or the user of the monitor should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment -...
  • Page 59 Guidance and manufacturer's declaration 55 Instructions for use Electromagnetic immunity exceeds the applicable RF compliance level above, the monitor should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the monitor. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 10 V/m.
  • Page 60 56 Guidance and manufacturer's declaration Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Recommended separation distances between portable and mobile RF communications equipment and the monitor The monitor is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.
  • Page 61 Guidance and manufacturer's declaration 57 Instructions for use Test specifications for enclosure port immunity to RF wireless communications equipment Test Maximum Distance (m) Immunity Band Service Modulation frequency power (W) test level (V/ (MHz) 380 - 390 TETRA 400 Pulse modulation 18 Hz 430 - 470...
  • Page 62 58 Guidance and manufacturer's declaration Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 63: Warranty

    Warranty   Welch Allyn will warranty the ProBP 3400 device and battery to be free of defects in material and workmanship and to perform in accordance with manufacturer specifications for the period of one year from the date of purchase from Welch Allyn or its authorized distributors or agents. The warranty period shall start on the date of purchase.
  • Page 64 60 Warranty Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device...
  • Page 65: Appendix

    Appendix   ProBP 3400 approved accessories Flexiport® cuffs (not made with natural rubber latex) Part Number Model Description Reuse-08 Reusable Cuff, reuse, SM CHILD, 2-tube Reuse-08-ML Reusable Cuff, reuse, SM CHILD, ML Reuse-09 Reusable Cuff, reuse, CHILD, 2-tube Reuse-09-ML Reusable Cuff, reuse, CHILD, ML Reuse-10 Reusable...
  • Page 66 62 Appendix Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Blood pressure accessories (not made with natural rubber latex) Part Number Model Description 3400-30 ProBP 3400 Double tube blood pressure hose (5 ft) 3400-31 ProBP 3400 Double tube blood pressure hose (10 ft) Mounting options Part Number Description...
  • Page 67 Appendix 63 Instructions for use Part Number Description PWCD-6WW-6 Power cord assembly 6, for handheld, or desk or wall mounted ProBP 3400, Australia/New Zealand —Orange PWCD-6WT-6 Power cord assembly 6, for mobile stand mounted ProBP 3400, Australia/New Zealand —Orange PWCD-6WW-C Power cord assembly C, for handheld, or desk or wall mounted ProBP 3400, China PWCD-6WT-C...
  • Page 68: Configuration Options

    64 Appendix Welch Allyn® Connex® ProBP™ 3400 digital blood pressure device Configuration options Model Description 34XFHT-B* Includes Welch Allyn SureBP® technology, rechargeable lithium-ion battery, size 11 and size 12 FlexiPort® cuffs, handheld configuration 34XFWT-B* Includes Welch Allyn SureBP technology, rechargeable lithium-ion battery, size 11 and size 12 FlexiPort cuffs, wall mounted configuration 34XFST-B* Includes Welch Allyn SureBP technology, rechargeable lithium-ion battery, size 11...
  • Page 69  ...

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