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WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the- counter hearing aids are only for users who are 18 or older. This OTC hearing aid is for users who are 18 and older.
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WARNING: • If the outer casing of your earbuds or charging case are broken, the rechargeable batteries inside may leak. In this case, do not attempt to use the earbuds or charging case – contact your hearing care professional. • Battery leakage can cause chemical burns. If you get exposed to battery leakage material, rinse immediately with warm water.
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• Keep earbuds and EarGels away from pets, children and people with cognitive, intellectual or mental health challenges. • The earbuds and charging case contain Li-Ion batteries. Exposure or ingestion can be seriously harmful. Never put the earbuds in your mouth. •...
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• Exposing the earbuds or charging case to electrostatic discharge may damage the earbuds or charging case or lead to temporary malfunction. • Connecting the charging case to a bad power adapter or a bad powerline may damage the charging case or lead to temporary malfunction.
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Caution: The sound output should not be uncomfortable or painful. You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful. If you consistently need to turn the volume down, you may need to further adjust your device. Caution: You might need medical help if a piece gets stuck in your ear.
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battery), pieces of the device getting stuck in your ear, suddenly worsening hearing loss from using the device, etc. Instructions for reporting are available at https://www.fda.gov/Safety/ MedWatch, or call 1-800-FDA-1088. You can also download a form to mail to FDA. CAUTION: •...
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• EarGels that are not properly mounted on the earbud may come loose in the ear. • Use only the supplied Jabra Enhance Plus EarGels with the Jabra Enhance Plus earbuds. • It is important to do the setup and personalization in one go.
WELCOME ................... 1 INTENDED USE ................. 2 INDICATIONS FOR USE ..............2 CLINICAL DATA (2021) ..............2 WHAT’S IN THE BOX ............... 3 GETTING TO KNOW YOUR EARBUDS ........5 GETTING TO KNOW YOUR CHARGING CASE ......6 FIRST TIME USE................. 7 HOW TO WEAR ................
WELCOME Thank you for purchasing Jabra Enhance Plus. We hope you enjoy your new earbuds! JABRA ENHANCE PLUS FEATURES • Enhanced hearing for clearer conversations and music • Optimized sound for different environments • Water and dust resistant, 1-year warranty •...
INTENDED USE The Jabra Enhance Plus self-fitting hearing aids are intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment. INDICATIONS FOR USE The Jabra Enhance Plus self-fitting hearing aids are intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment.
GETTING TO KNOW YOUR EARBUDS Left earbud Right earbud Multi-function Multi-function button Button Status LED Status LED Left earbud indicator Right earbud indicator...
GETTING TO KNOW YOUR CHARGING CASE Front view Earbud charging bays Charging case battery status LED Back view Charging case cable status LED USB-C charging port...
FIRST TIME USE BEFORE USING THE EARBUDS STEP 1/10 Download the Jabra Enhance app from the App Store to your iPhone ® STEP 2/10 Open the Jabra Enhance app and follow the instructions to start pairing the earbuds to your iPhone.
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FOLLOW THESE STEPS WHEN PROMPTED BY THE JABRA ENHANCE APP STEP 3/10 On your iPhone, open ‘Settings > Accessibility > Hearing Devices’. Hearing Devices STEP 4/10 Find ‘Your Hearing Your Hearing Devices Not connected Devices’ and tap to Jabra ENHEB10 (R + L) connect.
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Hearing Devices STEP 5/10 Accept both pairing Your Hearing Devices Not connected Jabra ENHEB10 (R + L) requests by tapping ‘Pair’ Bluetooth Pairing Request to pair both the left and “Your Hearing Devices” would like to pair with your iPhone right earbuds to your Cancel Pair...
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STEP 7/10 Register your product to get important updates. Learn how to wear the earbuds and STEP 8/10 change the EarGel size for the optimal fit and audio quality.
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Personalize the earbuds to your unique STEP 9/10 hearing profile. You will be instructed to find a quiet place, enter your gender and age (be honest, hearing is unique and influenced by a range of factors including age), and then listen to a series of tones that you will need to react to.
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Select your preferred speech filter. STEP 10/10 Your earbuds are now ready for use.
HOW TO WEAR Insert the earbuds into your ears and gently rotate them as indicated until you have a snug, yet comfortable fit. CHANGING EARGEL SIZE It is important to wear the earbuds correctly with the correct EarGel size for your ears to ensure the optimal audio and hearing experience.
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Small Medium Large Selecting EarGels that are too small may lead to listening fatigue, cause you to miss sound awareness, or cause the earbuds to fall out of your ear. Selecting EarGels that are too big may lead to discomfort and ear pain.
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You may hear the vibrations of your own voice or chewing. This is known as the occlusion effect. Most people will adapt to this in time. If it continues to be bothersome, try the vented EarGels. Closed EarGels are recommended for optimal streaming music quality.
HOW TO MANUALLY PAIR Follow the steps below if you need to pair the earbuds to a second iPhone, or if they have been unpaired from your first iPhone. If you are pairing for the first time, please follow the instructions on page 7. STEP 1/5 Remove the earbuds from the charging case to power them on.
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STEP 2/5 Press and hold (3 secs) both the left and the right earbud buttons simultaneously. Do not hold the buttons for longer than 6 seconds. When you release the buttons, the LEDs will flash blue to indicate the earbuds are ready to pair to your iPhone.
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STEP 4/5 Find the ‘Your Hearing Devices’ and tap to connect. The name of the earbuds may differ depending on the name entered when registering the product. Hearing Devices Your Hearing Devices Not connected Jabra ENHEB10 (R + L) STEP 5/5 Accept both pairing requests by tapping ‘Pair’...
HOW TO CHARGE The Jabra Enhance Plus lasts up to 12 hours on a single charge and offers up to a total of 35 hours of on-the-go battery life when used with the charging case. CHARGE THE EARBUDS Place the earbuds in the charging case and close the lid. It takes up to 2 hours to fully recharge the earbuds.
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EARBUD BATTERY STATUS When the earbuds are placed in the charging case, the LEDs on the earbuds will flash red, yellow or green to indicate the battery status of the earbuds. When the earbuds are fully charged, the LEDs will light up solid green. When in use, the earbuds will play a melody to indicate they need to be recharged.
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CHARGE THE CHARGING CASE VIA USB Plug the supplied charging cable into a USB power outlet or power adapter (not included) and then connect the cable to the USB port on the charging case. It takes up to 3 hours to fully charge the earbuds and the charging case. Power adapter not included NOTE: The charging case uses USB voltage of 5V+- 0.25V.
WHAT THE LEDS MEAN The LEDs on the charging case and earbuds have two battery indication modes. Solid color for status, flashing color when charging. Earbuds in charging case Earbuds fully charged Charging - high battery (flashing) Charging - medium battery (flashing) Charging - low battery (flashing)
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Earbud status Powering on Powering off (flashing) Pairing (flashing) Paired/connected with app Resetting or firmware updating (flashing) Charging case status Fully charged High battery (solid or flashing) Medium battery (solid or flashing) Low battery (solid or flashing) (white LED) Charging case is connected to power...
HOW TO USE Power on Power off Power on (hold Left or Right button for 5 secs) The LEDs will light up green. Power off (hold Left or Right button for 7 secs) The LEDs will flash red.
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Left button Right button Listen Mode Listen Mode volume down volume up (press) (press) Mute microphone Answer or (double press) terminate a call (press) Reject a call (double press) NOTE: Learn about Listen Modes in the App Controls section on page 29.
Jabra Enhance Plus earbuds – providing world-class onboarding, adding extra features and enabling you to personalize the way you use your Jabra Enhance Plus earbuds. The following sections provide an overview of the app. Detailed guidance is provided in the app.
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Personalize your earbuds Customize your personal listening experience using a step-by-step process and get access to your personalized profile. Perform the personalization in a quiet place and pay full attention to the step-by-step guidance. NOTE: To get the most accurate hearing enhancement, always complete the personalization process with snug fitting, closed EarGels.
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Settings menu My Profile View your current personalization profile or change your preferred speech filter. Personalization Restart the personalization process for your earbuds. Earbud settings Select auto-reset volume and notification settings. Firmware update Check for firmware updates and manage firmware update options. Support and guides View the user manual and set up guides.
APP CONTROLS Using the Jabra Enhance app, you can select your preferred Listen Mode and adjust the Listen Mode volume. The Listen Mode volume can also be adjusted using the earbud buttons.
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LISTEN MODES There are three available Listen Modes: Adaptive, Focus, and Surround. Adaptive mode automatically enhances speech and sounds based on your surroundings and the conversations around you. When speech is easy to hear, your surroundings will sound as natural as possible. When speech is difficult to hear, adaptive mode intelligently lowers the volume of your surroundings to enable you to hear the person talking.
HOW TO UPDATE FIRMWARE The Jabra Enhance Plus can be updated to the latest firmware version using the Jabra Enhance app. The app will guide you through the process of updating the firmware, which takes approx. 5 minutes to complete.
HOW TO CARE FOR YOUR DEVICE Please follow the advice below for the best user experience and to prolong the life of the earbuds and charging case. • After removing the earbuds from your ears, or if they become dirty, clean them with a soft, dry, lint-free cloth. •...
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tested against standard IEC 60529: Degrees of protection provided by enclosures (IP code). • Always store the earbuds in the charging case and safely protected. • To prevent the deterioration of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
REPLACEMENT ACCESSORIES You can purchase replacement accessories on Jabra.com. Use only official Jabra parts. Left earbud Right earbud Charging case EarGels USB-C charging cable...
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USING REPLACEMENT EARBUDS 1. Unpair the old earbuds from your iPhone. Go to Settings > Accessibility > Hearing Devices on your iPhone and then “forget” the previously paired Your Hearing Devices. 2. Power on the earbuds and then press and hold the buttons on both earbuds for 3-6 seconds until the LEDs flash blue on both.
FAQS AND TROUBLESHOOTING View the FAQs and full troubleshooting guide at Jabra.com/help/enhanceplus Troubleshooting Issue Potential cause Potential solution Are the earbuds inserted Reinsert the earbuds in correctly in your ears? your ears. Is the volume very loud? Reduce the volume. Are the EarGels broken Replace the EarGels.
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Issue Potential cause Potential solution Are the earbuds Turn the earbuds on. turned on? Are the earbuds Charge the earbuds. charged? No sound Is the charging case Charge the charging case. charged? Is your ear full of wax? Visit your physician. Are the earbuds sitting Reinsert the earbuds in the correctly in the...
WARRANTY GN Hearing A/S warrants that the product shall be free from defects in materials and workmanship for a limited period of: • Americas/Asia-Pacific/Middle East and Africa: one (1) year • Europe / Australia: two (2) years The limited warranty applies from the date the product has been purchased with proof of purchase from an authorized reseller.
SYMBOLS & ADVISORIES The Advisories contain important information which must be fully understood, shared and followed at all times. Non-compliance may lead to severe personal injuries and/or equipment damages. Be aware of information marked with the following symbols: WARNINGS point out a situation that could lead to serious injuries.
TECHNICAL SPECIFICATIONS OPERATIONAL CONDITIONS: Temperature: +41 to +104 degree Fahrenheit or +5 to +40 degree Celsius; Relative humidity range of 15% to 90%, non-condensing. Water vapor partical pressure not greater than 50 hPA; Atmospheric pressure range of 700 hPa to 1060 hPa. TRANSPORT AND STORAGE CONDITIONS: Temperature: -13 to +158 degree Fahrenheit or -25 to +70 degree Celsius;...
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Maximum output Max. 110 dB SPL (90 dB SPL input) 104 dB SPL Up to 110 dB Fitted OSPL90 500 Hz 0.4% 800 Hz 0.4% Total harmonic distortion 1600 Hz 1.0% 3200 Hz 0.1% Equivalent input noise, without Noise 24 dB SPL reduction 1/3 Octave Equivalent input noise, 1600 Hz...
FCC AND ISED STATEMENT The earbuds include an RF transmitter that operates in the frequency range of 2.4 GHz - 2.48 GHz. Maximum RF output power transmitted is: WOE46L/R: < 6 dBm The earbuds contain a magnetic induction radio operating at the 10.667 MHz frequency.
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EARBUD TYPES: WOE46R with FCC ID: X26WOE46R and IC number: 6941C-WOE46R WOE46L with FCC ID: X26WOE46L and IC number 6941C-WOE46L The identification number for the mentioned device models can be found on the surface of the earbuds. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and ISED rules.
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® Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by GN Audio A/S is under license. MODEL: JABRA ENHANCE PLUS Declaration of Conformity can be found on www.jabra.com/doc...
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8001 E Bloomington Freeway Bloomington, MN 55420 Support: For assistance, if needed, in setting up, using, or maintaining the Jabra Enhance Plus, or to report unexpected operations or events, please contact: GN AUDIO USA INC 900 Chelmsford Street, Tower II, 8th Floor...
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