LAN Troubleshooting
Why is my LAN path not working if my Ethernet Adapter LED is flashing
green?
This means the device can see it is connected to the customer's router but there is a
network configuration error. This type of fault can be due to the below:
The network administrator has not amended the firewall rules as required. The
required information can be found in the
installer zone.
Please refer to "Checking The Installation", Verifying the LAN connectivity for extra
diagnostics.
Does my device require static IP addresses?
No, it will also work with DHCP.
Does the DualCom Pro 4 support any type of negotiation speed?
No, the DualCom Pro 4 will only support negotiation speeds of up to 100Mbps.
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