Logitech G502 LIGHTSPEED Faqs
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Logitech G502 LIGHTSPEED Faqs

Wireless gaming mouse
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G502 LIGHTSPEED Wireless Gaming Mouse
GETTING STARTED
User guide
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Package contents
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SPECIFICATIONS
Product information
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Product dimensions
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Mouse specifications
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Receiver specifications
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FAQs
Device does not appear in G HUB
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G HUB freezes while loading and logo animation loops
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Audio device not recognized
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G502 LIGHTSPEED Weight Customization, Receiver Storage, and POWERPLAY
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G502 LIGHTSPEED DPI/Onboard Profile Indicators
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G502 LIGHTSPEED Charging/Data Over Cable
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G502 LIGHTSPEED Setup Instructions
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G502 LIGHTSPEED 11 Fully Programmable Buttons
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G502 LIGHTSPEED Battery Life
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Logitech G HUB - FAQs
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G502 LIGHTSPEED Wireless Gaming Mouse FAQs
INDEX
1

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Summary of Contents for Logitech G502 LIGHTSPEED

  • Page 1 Device does not appear in G HUB ● G HUB freezes while loading and logo animation loops ● Audio device not recognized ● G502 LIGHTSPEED Weight Customization, Receiver Storage, and POWERPLAY ● G502 LIGHTSPEED DPI/Onboard Profile Indicators ● G502 LIGHTSPEED Charging/Data Over Cable ●...
  • Page 2 G502 LIGHTSPEED Wireless Gaming Mouse FAQs About Logitech G Hub ○ WARRANTY ● Hardware warranty CONTACT US ● Logitech Support DOWNLOAD ● G Hub...

  • Page 3: Getting Started

    G502 LIGHTSPEED Wireless Gaming Mouse FAQs GETTING STARTED USER GUIDE Package contents...

  • Page 4: Specifications

    G502 LIGHTSPEED Wireless Gaming Mouse FAQs SPECIFICATIONS Product Information Component Model Number (M/N) S/N Location Mouse MR0076 Label inside the weight compartment Receiver CU0008 On receiver Product Dimensions Component Height Width Depth Weight Mouse 132 mm 75 mm 40 mm 114 g (5.2 in)
  • Page 5 Size: Proprietary Technology: Li-polymer Battery Life Up to 60 hours (no lighting); Up to 48 hours (default lighting) Cable Length 6 feet or 1.8 meters (Power/Charging) Durability: Max. Distance PTFE Feet: 250-km range (tested on Logitech G240 Gaming Mouse Pad)
  • Page 6 G502 LIGHTSPEED Wireless Gaming Mouse FAQs Receiver Specifications Connection Type USB (Wireless) USB VID_PID VID_046D&PID_C539 (Wireless) USB Protocol USB 2.0 USB Speed Full-speed Data Format 16 bits/axis Wireless Protocols 2.4 GHz (Custom)
  • Page 7 Use the latest Software version: Why: With each software release, Logitech incorporates support for new devices, rendering them incompatible with prior software versions. Thus, ensuring you're using the latest software is crucial for detecting your device.
  • Page 8 2. Click on View at the top and view Devices by container. 3. Look for your device and expand it. You are looking for the name of the device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker. 4. Right-click and select Uninstall Device.
  • Page 9 G502 LIGHTSPEED Wireless Gaming Mouse FAQs 5. Check Delete the driver software for this device and then click Uninstall. 6. Unplug the device and plug it back into a different USB port. 7. It should re-enumerate and be detected in G HUB.
  • Page 10 G502 LIGHTSPEED Wireless Gaming Mouse FAQs ● G HUB freezes while loading and logo animation loops If G HUB seems to be stuck while trying to load and the logo animation loops, try the following: Exit G HUB by right-clicking the applet in the task tray and selecting Quit.
  • Page 11 Logitech G560 Gaming Speaker or Logitech Pro X Gaming Headset. 4. Right-click and click Properties and then select the Driver tab. The Driver Provider should be Logitech — if it’s Microsoft you don't need to change the driver.
  • Page 12 G502 LIGHTSPEED Wireless Gaming Mouse FAQs 5. If the driver is Logitech, click Update Driver and then Browse my computer for driver software > Let me pick from a list... > and choose USB Audio Device. 6. Click Next. This should update back to Microsoft's standard drivers.
  • Page 13 2. Click on View at the top and select View devices by container. 3. Look for your device in the list and expand it. You are looking for the named device, for example, Logitech Pro X Gaming Headset, or Logitech G560 Gaming Speaker. 4. Right-click and select Uninstall device.
  • Page 14 G502 LIGHTSPEED Wireless Gaming Mouse FAQs 5. Check Delete the driver software for this device and then click Uninstall. 6. Unplug the device and plug it back into a different USB port. It should re-enumerate and be detected in G HUB.
  • Page 15 G502 LIGHTSPEED Wireless Gaming Mouse FAQs ● G502 LIGHTSPEED Weight Customization, Receiver Storage, and POWERPLAY G502 LIGHTSPEED Weight Customization, Receiver Storage, and POWERPLAY The upper weight door can be opened by pulling on its right edge. 2. 4x 2‑gram weights can be added.
  • Page 16 You can customize the onboard profile settings using the Logitech G HUB. These settings include button programming, report rate, performance/endurance modes and tracking behavior. G502 LIGHTSPEED allows up to 5 DPI settings By default, G502 LIGHTSPEED has the following settings: DPI: 400/800/1600/3200/6400 ●...
  • Page 17 G502 LIGHTSPEED Wireless Gaming Mouse FAQs ● G502 LIGHTSPEED Setup Instructions A wireless receiver attached to the USB adapter can be found in the accessory box Plug one end of the cable into your PC, and the other end into the USB adapter and receiver –...
  • Page 18 Keep the mouse and receiver 2 m+ away from wireless routers or other 2 4GHz wireless devices to minimize environmental noise. 2. G502 LIGHTSPEED has a wireless range of up to 10 meters. To ensure optimal performance in noisy wireless environments, and to keep the charging cable easily accessible, it is recommended to keep the receiver within 20 cm of the mouse.
  • Page 19 G502 LIGHTSPEED Wireless Gaming Mouse FAQs 7. Middle click (Button G3) 12. Back (Button G4) 8. DPI shift/Sniper button 13. Upper weight door (Button G6) (bottom of mouse) 9. Wheel mode toggle button 14. On/Off switch (not programmable) (bottom of mouse, not 10.
  • Page 20 G502 LIGHTSPEED Wireless Gaming Mouse FAQs ● G502 LIGHTSPEED Battery Life G502 LIGHTSPEED has a rechargeable 250mAH LiPol battery which provides it with up to 55 hours non‑stop gaming at 1ms report rate with lights off, or 48 hours non‑stop gaming at 1ms report rate with RGB color cycling on.
  • Page 21 G502 LIGHTSPEED Wireless Gaming Mouse FAQs ● Logitech G HUB - FAQs VIDEO: youtu.be/a5a4iAhTaho About G HUB See the following link for more information: https://support.logi.com/hc/en-us/articles/4461144061975-Logitech-G-HUB-FAQs...
  • Page 22 See Terms of Use here: logitech.com/en-my/tos/terms.html?id=3101 At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. If you are experiencing an issue, please click on the following link to learn more about the Logitech warranty.

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