Sencon SL2000 Troubleshooting

If you have any of the following problems, try the suggested actions (in
order) until the problem is solved.
If this does not help, or if you have a problem not listed here, try looking at
the Hexagon on-line help or refer to your Hexagon for Windows User's
Guide.
If you still cannot solve the problem, please call your supplier for advice.
Problem or message
The red light on the
SmartReader next to
'9V battery low' lights.
Message: Please check
connections. No logger
detected.
Message: Cannot activate
logger. Check your
batteries.
I set up the logger and left it
to log but no data was
recorded.
Probable cause and action
•
The battery inside the SmartReader is low.
Change the battery next time you use the
logger.
Note: This light will only be seen when the
SmartReader is in communications mode.
•
Check the connections between the logger,
the SmartReader and the PC.
•
Check that the correct communications port
is selected and that the SmartReader is
connected to the correct port.
•
The SmartReader battery may be low.
Replace the SmartReader battery.
•
The SmartReader may not be working
correctly. Call your supplier.
•
Activate the logger battery.
•
Replace the logger battery and activate it.
•
The logger battery may be low. Replace
the logger battery and activate it.
•
You set impossible start conditions. Refer
to the Hexagon User's Guide.
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