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Summary of Contents for KLLOQUE K10 B
- Page 1 User Manual Tips: To request for installation tutorial video, please send email with title “K10 B Installation Video” and the order number to service@klloque.com Model No.:K10 B...
- Page 2 ④ When fingerprint recognition is error for 5 times, the module will be deactivated for 2 minutes. Please retry after 2 minutes. ⑤ lf the door knob appears to be damaged or does not operate properly, please contact customer service for further assistance.Email: service@klloque.com...
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Page 4: Table Of Contents
CONTENTS INSTALLATION GUIDE ..........2 Prepare Door and Check Dimensions ......3 Install Latch and Strike ............ 4 Pull out the Interior Knob &Install the Exterior Knob ..5 Install the Interior Knob ........... 6 OPERATION GUIDE ............7 PRODUCT FEATURES .......... -
Page 5: Installation Guide
INSTALLATION GUIDE Packing List Interior Knob Latch Exterior Knob Strike Plate Strike Box 1 PC 1 PC 1 PC 1 PC 1 PC Screw A Screw B USB-Type C cable User Manual 4 PCS 2 PCS 2 PCS 1 PC 1 PC 1 PC Tools Required... -
Page 6: Prepare Door And Check Dimensions
Prepare Door and Check Dimensions... -
Page 7: Install Latch And Strike
Install Latch and Strike Hold the latch in front of the door hole so that the latch is flush with the door edge. Press the square-shaped hole and pull the latch to set the latch b a c k s e t t o 6 0 m m ( 2 - 3 / 8 " ) o r 70mm(2-3/4") to fit your door hole. -
Page 8: Pull Out The Interior Knob &Install The Exterior Knob
Pull out the Interior Knob A s t h e l e f t f i g u r e shows, insert the pin into the hole and separate the rosette f r o m t h e I n t e r i o r Knob. -
Page 9: Install The Interior Knob
Install the Interior Knob The〝up〞mark above the rosette should face upward. Install the rosette onto the door with the rod bolts aligning the circular holes and spindle aligning the square-shaped (center)hole. Then insert the Screw B into the circular holes and tighten them to secure the rosette. -
Page 10: Operation Guide
OPERATION GUIDE Key To Unlock Insert the key into the keyhole at the edge of the Exterior Knob and turn key 120°to unlock, then turn the Exterior Knob to open the door. Type-C Interface Low Power Indication After being unlocked by fingerprint or APP successfully, it is time to recharge the lock when the buzzer beeps once and the fingerprint identification area flashes green and then flashes red. - Page 11 Normal Mode As the figure shows, rotate the thumb turn to circular mark above the thumb turn to switch to normal mode. In the normal mode, after unlocking with the fingerprint, the door knob automatically locks in 5 seconds. Both members and administrators can unlock with their fingerprints.
- Page 12 Action Buzzer Indicator Power on Beep once Inactive Fingerprint added successfully Long Beep Stay green for a while Unlocking successful Beeps once Blinks green once Unlocking failure Beeps twice Blinks red once Low battery warning Beeps once Blinks green then blinks red Resetting successful Long Beep Blinks green once...
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Page 13: Product Features
PRODUCT FEATURES Fingerprint Unlock APP Unlock Key Unlock Auto-Lock Privacy Mode Passage Mode History Log This smart lock can be managed and controlled by Smart Life app on your phone. Please read the following pages for app instructions. -
Page 14: App Guide
APP GUIDE Scan the Smart Life QR Code to download the app or search “Smart Life" in APP Store (IOS) and Google Play (Android) for download. Account Registration Smart Life QR Code Register a new account (Email Address) or log in with an existing account. -
Page 15: Pairing Your Lock
Pair the Lock Turn on your phone's Add the lock. bluetooth and stay near the lock (within 3 meters) Click “Add Device” on the App. - Page 16 Pair the Lock Successful connection! You can click this icon “ ” to rename the lock or just click “Done” to complete the pairing.
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Page 17: App Unlock/Lock
APP Unlock/Lock Unlock: Hold and drag the icon“ ” to the icon“ ”... - Page 18 APP Unlock/Lock Lock: Hold and drag the icon“ ” to the icon“ ”.
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Page 19: Member Management &Fingerprint Input
Member Management &Fingerprint Input Select “Member Management” and tap “+” to add/share/cancel members. - Page 20 Member Management &Fingerprint Input Press “Add” and follow the instructions to add fingerprints. Warm tips: 1.Please keep your fingers and sensing area clean and dry before inputing your fingerprint. 2.For improving the fingerprint recognition rate of the elderly, children or people with light fingerprints, it is necessary to create more fingerprint files and input different angles of their fingerprints.
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Page 21: Create Smart Scenes
Creat Smart Scenes Select “Smart Scenes” on the screen.Then choose the scenes you prefer to set intelligent interactions. -
Page 22: More
More Choose “More”to turn on/off “Remote Unlock” and set up lock volume. Note: Remote unlocking requires a gateway connection. -
Page 23: Device Information Set Up
Device Information Set Up Press the product name to check and set up the relevant information. -
Page 24: Specifications
SPECIFICATIONS Technical Parameters Name Parameter Description Type-C/5V2A Fingerprint Capacity Low power warning 3.3V±0.2 Voltage range 3.0~4.2V Stand-by current 90μA ≤ Working current 500mA ≤ Working temperature 23 ℉ ~131 ℉（-5℃ ~55℃）... -
Page 25: Faq
Q:Why can’t the door lock recognize my fingerprint well or it failed to unlock with the App? A:When recording fingerprints, please place your clean and dry finger at different angles and positions to ensure that a larger area is scanned. The old and children may not use their fingerprints effectively, so keep fingers clean before unlocking. -
Page 26: Fcc Warning
FCC WARNING This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation Note: The equipment has been tested and found to comply with the limits for a Class B digital device.Pursant to part 15 of the FCC Rules. - Page 27 Customer Service Please send email to service@klloque.com...
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Questions and answers
I can get myself all set up but when I go to set up the second person it needs an account number? Also I assume it needs a different email? Please call me at 971-241-7841
To set up a second account for the KLLOQUE K10 B, you need to register a new account using a different email address. Each account requires a unique email, so you cannot use the same email for multiple accounts. Follow these steps:
1. Open the Smart Life app.
2. Register a new account with a different email address.
3. Log in using the newly created account.
No specific mention of an account number is made in the provided context, so only the email differentiation is required.
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@Mr. Anderson
Added member & finger print but it’s not working only able to unlock with app
The KLLOQUE K10 B may not unlock with the fingerprint after adding a member because:
1. The finger or sensor may not be clean and dry, affecting recognition.
2. The finger may not be placed properly at the center of the recognition area.
3. If there are 5 failed attempts, the fingerprint unlock is disabled for 2 minutes.
4. The fingerprint may not have been registered correctly, especially for users with light fingerprints (e.g., elderly or children), who need to input multiple fingerprint angles.
Retry after 2 minutes or use the app or backup keys.
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My iPhone will not let me manually or add device
You can't manually add the KLLOQUE K10 B to your iPhone because the smart lock requires you to download its app, enable Bluetooth and Location permissions, and activate the lock by touching the fingerprint area. Manual addition without using the app and permissions is not supported.
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Having trouble adding all my family to my K10 Plus door lock. How can I do this. Some children don't have an email. Tried to call costumer service but no one answers. HELP would be appreciated. thanks Lori
To add family members to your KLLOQUE K10 B door lock without using an email, use the fingerprint option:
1. Open the app and go to “Member Management.”
2. Tap “+” to add a member.
3. Press “Add” to input a fingerprint.
4. Follow the instructions to scan and save the fingerprint.
Make sure fingers and the sensing area are clean and dry before scanning. For better recognition, especially for children or elderly users, scan multiple angles of their fingerprints.
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i locked myself out of my room and the key and phone is inside. is there a way i can reset it or open it i do not remember the code? i have not setup a fingerprint yet because i just got it and was trying to charge it. please help
why wont my doorknob charge?