Related Manuals for Hyena Electra Cruiser Go!
Summary of Contents for Hyena Electra Cruiser Go!
- Page 1 Owner’s manual ELECTRIC BICYCLE Assist system ( Gen. 2 ) 25 kmh / 20 mph Cruiser Go! Loft Go! 7D EQ Townie Go! 7D (EQ) HYENA E-BIKE SYSTEMS HYENA E-BIKE SYSTEMS HYENA E-BIKE SYSTEMS EN-1 EN-1 EN-1...
- Page 2 Welcome WELCOME TO OUR BIKE FAMILY Thank you for purchasing your new bicycle. We believe in bicycles. We make high quality bicycles that are built to last. That is why each bicycle we make comes with a limited warranty. We wish you many carefree and enjoyable rides with your new bicycle. However, if you experience any problems with your bicycle, do not hesitate to contact your local retailer.
- Page 3 Important to read before the first ride Supplemental Product Information The most important points for you to do 1. Even if you have ridden a bicycle for years, it is important for every person to read the general “Bicycle Owner’s Manual” and the specific “E-Bike Owner’s Manual”...
- Page 4 • Your e-bike has a built-in Li-Ion battery. Any Li-Ion battery will self-discharge over time. If the battery is left uncharged, then stored without charging, it may discharge to such a low state that the battery can no longer be charged and must be replaced. •...
- Page 5 This manual is applicable to the Hyena assist system only Assist system Owner’s Manual Cruiser Go! Loft Go! 7D EQ Townie Go! 7D (EQ) ENGLISH Copyright © 2021 HYENA INC. All Rights Reserved. This owner’s manual is primarily intended for the user to operate the e-bike.
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Page 6: Table Of Contents
Charging the battery before and during storage ........17 7.3. Transportation of an e-bike ................ 17 Troubleshooting ..................... 18 8.1. System issues ................... 18 8.2. Battery & charging issues ................18 8.3. Other issues ....................19 Cleaning......................... 20 Disposal ......................... 20 Contact ..........................22 HYENA E-BIKE SYSTEMS EN-1... -
Page 7: Introduction
Text in a gray box with the safety alert symbol will warn you about a situation or behavior that could cause severe injury or death. ► About Images The e-bike shown in this manual may differ visually from your Hyena equipped e-bike. All information provided in this manual is still applicable to your e-bike. 1.2. -
Page 8: Riding Safety
• The assist system parts are not intended to be used at ambient temperatures lower than -10°C (14°F) or over temperatures of 45°C (113°F). • Use only genuine Hyena replacement parts. If you use anything other than genuine Hyena replacement parts, you may compromise the safety, performance, or warranty of your e-bike. -
Page 9: Assist System Overview
Assist system overview The Hyena assist system includes the following system parts: A. Rear hub motor D. In-tube battery B. Console E. Battery charger C. Torque & cadence sensor HYENA E-BIKE SYSTEMS EN-4... -
Page 10: Drive Unit Instructions
⚠ CAUTION Do not dismantle the rear hub motor. The rear hub motor should only be serviced by a certified mechanic using genuine replacement parts from Hyena. 3.1. Motor safety instructions • Do not allow the motor to suffer any mechanical or physical impacts or make any internal modifications. -
Page 11: Battery Handling Instructions
Battery handling instructions ⚠ CAUTION The Hyena assist system is powered by a Lithium-Ion (Li-Ion) battery. Always read and adhere to the instruction manual before handling or charging the battery or when using the e-bike. ⚠ WARNINGS • If your battery or charger exhibits any signs of damage, do not use the e-bike and immediately bring it to your local authorized Electra bike shop for inspection. -
Page 12: Assist System Operation
E. Riding support level indicator 5.2. Technical data of the console Item Specification Operating temperature -10°C (14°F) to 60°C (140°F) Storage temperature -20°C (-4°F) to 50°C (122°F) Protection rating IPX5 Weight, approx. <0.05 kg (0.11 lb) HYENA E-BIKE SYSTEMS EN-7... -
Page 13: Turning On/Off The Assist System
Level 1 (Max. 140%), Level 2 (Max. 250%) to Level 3 (Max. 390%). Level 0 Level 1 Level 2 Level 3 Support Off (0%) (Max. 140%) (Max. 250%) (Max. 390%) Select the desired assist level using the UP (+) and DOWN (-) buttons. HYENA E-BIKE SYSTEMS EN-8... -
Page 14: Charge Level Indicator
• < 9% charged. The LED flashes to warn the rider to charge the battery immediately. Note At 4% charge, the riding support will stop. The remaining charge capacity is reserved to power lights for up to two hours. HYENA E-BIKE SYSTEMS EN-9... -
Page 15: Walk Assistance
• The walk assistance function may only be used when pushing the e-bike. Make sure you are ready and stand steady before activating the walk assistance. • Do not activate the walk assistance when you are riding the e-bike or if the wheels are not in contact with the ground. HYENA E-BIKE SYSTEMS EN-10... -
Page 16: Turning On/Off The Lights (If Equipped)
• At 4% charge, the riding support will stop. The remaining charge is reserved to power lights (if equipped) for up to two hours. Note If your battery is empty, the lighting on your e-bike may not work until the battery is recharged. > 2 Secs HYENA E-BIKE SYSTEMS EN-11... -
Page 17: Charging Instructions
Electra bike shop for assistance. ► About the charger • Only use a genuine certified Hyena charger to charge your Hyena battery. ⚠ WARNING Use of an uncertified battery charger presents a fire risk, which may result in serious injury or death. - Page 18 • If the LED indicator on the charger still does not illuminate with the charger connected to the outlet. • If the red LED on the charger flashes during the charging process to indicate a charging error has occurred. • If you suspect any other malfunction. HYENA E-BIKE SYSTEMS EN-13...
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Page 19: Technical Data Of The Charger
If the red LED indicator flashes during the charging process, a charging error has occurred. In that case, immediately remove the charger from the socket. Discontinue the use of the assist system and contact your local authorized Electra bike shop. HYENA E-BIKE SYSTEMS EN-14... - Page 20 • The battery is equipped with a Battery Management System (BMS). It is designed to protect a fully discharged battery from damage. However, in order to maintain the best possible battery performance and lifespan, Hyena recommends regularly recharging your battery to at least 80% of the full capacity.
- Page 21 ► Charge time Approximate Charge Time / Charge Percent* After 1 hour After 2 hours After 3 hours After 3.5 hours 100% *From empty HYENA E-BIKE SYSTEMS EN-16...
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Page 22: Storage And Transportation Instructions
⚠ CAUTION Shipping of all types of (separate) batteries, including lithium-ion and lithium metal types, may require the use of specialized packaging, specific hazard labeling, and specific documents certifying in compliance with the applicable local regulations. HYENA E-BIKE SYSTEMS EN-17... -
Page 23: Troubleshooting
- The battery may be near the end of its service life, contact your local authorized Electra bike shop for further service. - The battery capacity may be affected by ambient temperature, especially in cold weather. HYENA E-BIKE SYSTEMS EN-18... -
Page 24: Other Issues
Electra bike shop. 8.3. Other issues If your e-bike does not work properly due to mechanical problems, assist system issues, or any other problem that cannot be identified or solved, contact your local authorized Electra bike shop. HYENA E-BIKE SYSTEMS EN-19... -
Page 25: Cleaning
If you are not sure, consult the place of purchase or a bike shop. ⚠ WARNING Failure to follow the instructions in this section may result in damage to the components on your e-bike and will void your warranty, but, most importantly, may result in serious injury or death. HYENA E-BIKE SYSTEMS EN-20... - Page 26 Hyena Inc. Tel +886 4 23598810 Fax +886 4 23598610 www.hyena-ebike.com Address No.25, Jingke N. Rd., Nantun Dist.,Taichung City 408, Taiwan (R.O.C.) EN-21...
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Page 27: Contact
Contact US Head Office European Head Office Electra Bicycle Company Bikeurope B.V. Trek Bicycle Corporation Ltd. 364 2nd Street, Suite 140, Ceintuurbaan 2-20C 9 Sherbourne Drive, Tilbrook Encinitas, CA 92024 3847 LG Harderwijk Milton Keynes MK7 8HX The Netherlands United Kingdom Tel.: 1.800.261.1644 Tel.: +31 (0)88-4500699 Tel: +44 1908 360 140... - Page 28 Part nr. 5270512 - EN Rev. 3 (Gen-2)
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