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Elo TouchSystems IDS04 Manual

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IDS IoT Guide
IoT Setup for IDS04 and IDS54
© Copyright 2024 Elo Touch Solutions, Inc.
QIG590425 (Rev. A) P/N E590425
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Summary of Contents for Elo TouchSystems IDS04

  • Page 1 IDS IoT Guide IoT Setup for IDS04 and IDS54 © Copyright 2024 Elo Touch Solutions, Inc. QIG590425 (Rev. A) P/N E590425...

  • Page 2: Table Of Contents

    Contents 4. Static IP Configuration 1. IDSX4 Local Webpage DHCP • Local webpage: Static IP configuration • Access Local Webpage via Ethernet DHCP assigned IP 5. Connection Option and IoT Service Selection 2. IDSX4 Local Webpage Static IP • Local webpage: IoT service selection •...
  • Page 3 Local Webpage Access The IDS04 device has a network and device settings interface called "Local Webpage" which can be accessed via computer internet browser. The Local Configurations Webpage can be accessed either with a computer on the same network as the IDS (Ethernet or Wi-fi) or offline with a direct connection with the IDS via Ethernet cable.

  • Page 4: Access Local Webpage Via Ethernet Dhcp Assigned Ip

    Access Local Webpage via Ethernet DHCP assigned IP Ensure your IDS is connected to the same router/internet domain as your PC before you get started. NOTE: Please use the Ethernet port located at the bottom of the I/O as shown in the image below. Equipment you need •...
  • Page 5 Access Local Webpage via Ethernet DHCP assigned IP (continued) Check Information tab (shown below) in OSD menu (Click “→” in the information page to proceed to page 2) Open PC web browser and key in the assigned IP (ex. 192.168.001.166) NOTE: If the IP address is black, the IDS is connected via Ethernet.

  • Page 6: Set Up Ids Via Local Webpage Offline

    Set up IDS via local webpage offline • Ensure your IDS is connected to the PC with an Ethernet cable. • To access the local webpage (offline) you must configure Static IP on your selected PC. Please follow the instructions on the proceeding pages for your preferred OS. NOTE: Please use the Ethernet port located at the bottom of the I/O as shown in the image below.

  • Page 7: Send Mdc To Enable Ids Ethernet Static Ip

    Send MDC to enable IDS Ethernet static IP Equipment you need • IDS device • Serial port to RS232 to USB cable, or serial port to USB cable. • PC (Windows) Connect device serial port (RS232) cable to audio jack on computer Run RS232 MDC tool "USR-TCP232-Test, RS232 to Ethernet connection"...
  • Page 8 Send MDC to enable IDS Ethernet static IP (continued) Click checkbox "Send As Hex" Clear out the extra hex in the text box at the bottom. Enter MDC command for "Disable DHCP" (enable static IP Ethernet) into text box at the bottom: •...

  • Page 9: Set Up Static Ip - Windows Os

    Set Up Static IP - Windows OS Assign PC Static IP setting: To access the local configuration webpage via Ethernet, it is required to modify the static IP for the host machine (PC). Select Ethernet Properties Select TCP/IPv4 Click Properties Set PC’s static IP address: 192.168.87.X (X=1~255, X cannot be 87)

  • Page 10: Set Up Static Ip - Mac Os

    Set Up Static IP - Mac OS Assign PC Static IP setting: To access the local configuration webpage via Ethernet, it is required to modify the static IP for the host machine (PC). Go to System Settings Select Network Select LAN Click Details…...
  • Page 11 Set Up Static IP - Mac OS (continued) Set PC’s static IP address: 192.168.87.X (X=1~255, X can't be 87) Set Subnet mask: 255.255.0.0 Click OK © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 12: Set Up Static Ip - (Linux Ubuntu 22.04)

    Set Up Static IP - Linux Ubuntu 22.04 Assign PC Static IP setting: To access the local configuration webpage via Ethernet, it is required to modify the static IP for the host machine (PC). Go to System Settings Select Network Click Wired configuration Select IPv4 ©...
  • Page 13 Set Up Static IP - Linux Ubuntu 22.04 (continued) Select "Manual" Set PC’s static IP address: 192.168.87.X (X=1~255, X cannot be 87) Set Subnet mask: 255.255.0.0 Click Apply © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 14 Access Local webpage with static IP address Open PC web browser and key in IP: The home page(System Status) to IDSx4: 192.168.87.87/page0.asp Caution: iOS Safari and Android browser may display IDSx4 Local Webpage with wrong resolution. © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 15: Local Webpage: Wi-Fi Network Connection

    Local webpage: Wi-Fi network connection Note: Review QIG600246 (QIG IDS Wi-Fi adapter) for Wi-Fi adapter connection instructions. Caution: Remove AC power to the IDSX4 Display before installing /uninstalling Wi-Fi adapter or LAN cable © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 16 Local webpage: Wi-Fi network connection (Cont’d) Click “Wireless Setup” on menu Click “SCAN NETWORK” to select Wi-Fi access point © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 17 Local webpage: Wi-Fi network connection (continued) Select SSID and click ”CONNECT” Note: IDSx4 support WPA2-PSK security mechanism to Wi-Fi Protected Access. © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 18 Local webpage: Wi-Fi network connection (continued) Type passphrase and click “CONFIRM” to start Wi-Fi connection © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 19 Local webpage: Wi-Fi network connection (continued) Click “Info” on menu Confirm Wi-Fi IP address is assigned by router in "WLAN Status" section Note: If the LAN port on the IDS Display is connected, it will have priority over the Wi-Fi adaptor ©...

  • Page 20: Local Webpage: Static Ip Configuration

    Local webpage: Static IP configuration Network Setup page: Manual static IP settings for Ethernet and Wi-Fi © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 21: Local Webpage: Iot Service Selection

    Local webpage: IoT service selection Click “Service Selection” on menu Caution: IoT will disconnect when no video signal detected, and system will go to sleep. (Energy Saving mode default Enabled.) © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 22: Connect Device To Eloview

    Connect device to EloView Click "Add Device" in "Devices Tab“ Add serial number and select "Connect Mode", click "Save" © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 23 Connect device to EloView (continued) Confirm IDS is visible and online (green) in EloView © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 24: Eliminate Device In Eloview

    Eliminate device in EloView Click the delete waste container icon Click “Confirm” to eliminate Reboot IDS device (unplug/re-plug AC power) © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 25: Connect Device To Crestron Via Ethernet/Wi-Fi

    Connect device to Crestron via Ethernet/Wi-Fi Access the Crestron settings tab in the menu for CCV2 Click “APPLY” when config is complete IDS04/54 are Crestron certified and are compatible with the Crestron XiO Cloud “Service” © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 26: Firmware Update Via Ota In Eloview

    Firmware update via OTA in EloView Login to EloView Go to Software tab Click text “Update available” to start OTA Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 27 Firmware update via OTA in EloView (continued) Firmware updating Note: Message box will appear for about 8 minutes until firmware update is completed. Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 28 Firmware update via OTA in EloView (continued) Confirm update Note: After firmware update is complete, the IDS will reboot automatically. Check Information page in the OSD menu to confirm Firmware version has successfully updated. (IoT FW will display X.XXX until IoT chip has loaded. Please wait ~90 seconds.) Take 0.304 0.303 for example, 0.304 = Scaler FW, 0.303 = IoT ©...
  • Page 29 Firmware update via OTA in OSD menu Start OTA Power on IDS Press menu button to open the On-Screen-Display Menu. Click Button “FW Update (OTA)” in Configuration page Menu button Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE ©...
  • Page 30 Firmware update via OTA in OSD menu (continued) Firmware updating Note: Message box will appear for about 8 minutes until firmware update is completed. Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 31 Firmware update via OTA in OSD menu (continued) Confirm update Note: After firmware update is complete, the IDS will reboot automatically. Check Information page in the OSD menu to confirm Firmware version has successfully updated. (IoT FW will display X.XXX until IoT chip has loaded. Please wait ~90 seconds.) Take 0.304 0.303 for example, 0.304 = Scaler FW, 0.303 = IoT ©...

  • Page 32: Firmware Flash Via Usb

    Firmware Flash via USB Download firmware package and store into USB flash (.pkg) NOTE: The USB flash needs to be formatted to FAT32 file system and must be less than 32GB. © Copyright 2024 Elo Touch Solutions, Inc.

  • Page 33: Disk Partition For Usb Drive Larger Than 32Gb

    Firmware Flash via USB (Continued) Disk partition for USB drive larger than 32GB (Win10/11) Right-click the Start button and select “Disk Management”. Right-click on the USB Disk and select “New Simple Volume…” Create new volume less than 32GB(32767MB) and assign drive letter (default) Make sure using FAT32 format (default) and click next till new volume created.
  • Page 34 Firmware Flash via USB (continued) Power on IDS and insert USB after IoT chip has loaded Remove USB (Wi-Fi Adaptor) security cover © Copyright 2024 Elo Touch Solutions, Inc.
  • Page 35 Firmware Flash via USB (continued) Confirm IoT has loaded Press OSD Menu Button. Go to Information page, verify that FW version is NOT showing “X.XXX” (IoT FW will display X.XXX until IoT chip has loaded. Please wait ~90seconds.) IoT FW v0.303 ©...
  • Page 36 Firmware Flash via USB (continued) Connect the USB drive with .pkg file from Step 1. Go to Configuration page, Click Radio Button “FW Update (USB)” in OSD menu Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE ©...
  • Page 37 Firmware Flash via USB (continued) Firmware flashing • Firmware flash will start if there is a valid firmware file in the USB drive • Message box will appear for about 8 minutes until firmware flash is completed. (FW update fail at a)0-50%: will auto retry, b)51-97%: need manual recover IoT, c)98%-99% do FW update again manually) Caution: DO NOT TURN OFF POWER OR UNPLUG AC POWER CORD DURING FW UPDATE...
  • Page 38 Firmware Flash via USB (continued) Confirm flash verification Note: After firmware flash is completed, the IDS will reboot automatically. Check Information page in the OSD menu to confirm Firmware version has successfully flashed. (IoT FW will display X.XXX until IoT chip has loaded. Please wait ~90 seconds.) Remove USB drive Before After...

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