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Table of Contents
Related Manuals for GW Security 9500 Series
Summary of Contents for GW Security 9500 Series
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Page 2: Table Of Contents
SAFETY INSTRUCTION............................... 4 CHAPTER 1 PRODUCT OVERVIEW......................... 2 ................................2 1.1 R ANEL 1.2 R )......................3 EMOTE ONTROLLER EFERENCE CHAPTER 2 DVR INSTALLATION & CONNECTION..................4 ..............................4 2.1 HDD I NSTALLATION ............................5 2.2 C ONNECTION IAGRAM ..........................5 2.3 P OWER UPPLY ONNECTION CHAPTER 3 DVR COMMON OPERATIONS....................6... - Page 3 USER MANUAL 5.1.8.3 SOD (Stationary Object Detection)........................40 5.1.8.4 PD (Pedestrian Detection)..........................42 5.1.8.5 FD (Face Detection)............................44 5.1.8.6 CC (Cross-Counting)............................46 5.1.8.7 Intelligent Schedule............................49 5.1.8.8 Intelligent Analysis.............................50 ................................51 5.2 R ECORD 5.2.1 Encode..............................51 5.2.2 Record..............................52 5.2.2.1 Record................................52 5.2.2.2 Record Schedule..............................53 5.2.3 Capture..............................54 5.2.3.1 Capture................................
- Page 4 USER MANUAL 5.6.4 Maintenance............................79 5.6.4.1 Log..................................79 5.6.4.2 Load Default..............................80 5.6.4.3 Upgrade................................81 5.6.4.4 Parameter Management........................... 82 5.6.4.5 Auto Reboot..............................82 5.6.5 IP Camera Maintain..........................83 5.6.5.1 Upgrade IP Camera............................83 5.6.5.2 Load Default Settings for IP Camera........................84 5.6.5.3 Reboot IPC................................. 84 5.6.6 System Information..........................85 5.6.6.1 Information................................85 5.6.6.2 Channel Information............................86...
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Page 5: Safety Instruction
USER MANUAL SAFETY INSTRUCTION Please carefully read the following safety instruction so as to avoid personal injuries and prevent the equipment and other connection devices from being damaged. 1. Power sources (note: please use the power supply attached or specified by the manufacturer) Never operate the equipment by using unspecified power supply. -
Page 6: Chapter 1 Product Overview
USER MANUAL Chapter 1 Product Overview 1.1 Rear Panel Item Description VIDEO INPUT Connect with video input devices, standard BNC port AUDIO INPUT Connect with audio input signals, RCA port AUDIO OUTPUT Audio signal output, RCA port Connect the supplied mouse or USB flash memory USB port Connect to your TV or a monitor with VGA input. -
Page 7: Remote Controller (For Reference Only)
USER MANUAL 1.2 Remote Controller (For Reference Only) Icon Description Numeric keys Press to display channel 1~8 9、0 Numeric keys Press to display all channels Multiple display mode Menu Press to enter or exit the Main Menu Mute Mute On/off Submenu Go to submenu Up arrow key;... -
Page 8: Chapter 2 Dvr Installation & Connection
USER MANUAL Chapter 2 DVR Installation & Connection 2.1 HDD Installation Depending on the package you have purchased, the hard disk drive may be included in the full package. If it is not pre-installed, follow the installation instructions on this user manual. Caution: DO NOT install or remove the hard disk drive while the device power is turned ON. -
Page 9: Connection Diagram
USER MANUAL 2.2 Connection Diagram Speaker Note: Above diagram is for reference only. The practical connection may be different depending on the DVR you purchased. 2.3 Power Supply Connection Caution: Use only the supplied power adapter that came with the DVR Connect one end of the power adapter to the power connector on the back of the DVR. -
Page 10: Chapter 3 Dvr Common Operations
USER MANUAL Chapter 3 DVR Common Operations 3.1 Using the Supplied Mouse Left Button: Click to select menu options. During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel again to return to split-screen viewing. Click upon a channel on Live Viewing screen to open Camera Quick Toolbar. -
Page 11: Password
USER MANUAL 3.3 Password For the first time when you run the DVR, you must be required to set your own password immediately in order to protect your privacy. Please be sure to record your username and password and save them in a secure place. Language: Choose an OSD language Device ID:... -
Page 12: Chapter 4 Dvr Starting Up
USER MANUAL Chapter 4 DVR Starting up 4.1 Start Wizard Startup Wizard will help to configure the system and get the DVR works quickly. 4.1.1 Start Wizard Start Wizard Click the to proceed to the next step 4.1.2 Network Configuration If you connect to a router allows to use DHCP, please check the DHCP box. -
Page 13: Date/Time
USER MANUAL Gateway: This address allows the DVR to access the Internet. The format of the Gateway address is the same as the IP Address. For example, “192.168.001.001”. DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually should be enough just to enter the DNS1 server address. - Page 14 USER MANUAL NTP stands for Network Time Protocol. This feature allows you to synchronize the date and time automatically on the DVR over Internet. Therefore, the DVR needs to be connected to the Internet. Check the “NTP” box, and select the NTP server. DST stands for Daylight Savings Time.
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Page 15: Ip Camera
USER MANUAL 4.1.4 IP Camera This menu allows you to add IP cameras to the DVR. Search Click to search IP cameras in the same network. Choose the IP camera(s) you want to add, and then click icon to add to the DVR. Enter the camera’s user name &... - Page 16 USER MANUAL You can also click button to add individual IP camera to a single channel. Click Search button to search IP cameras, and then click one of the IP camera in the device list. IP Address/Domain: IP address or domain name of the IP camera Alias: Name of the IP camera Position:...
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Page 17: Disk
USER MANUAL 4.1.5 Disk If the HDD is installed in the DVR for the first time, it must be formatted. Select the HDD and then click Format HDD button to format the HDD. Overwrite: Use this option to overwrite the old recordings on the HDD when the HDD is full. For example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD. -
Page 18: Mobile
USER MANUAL 4.1.7 Mobile If your DVR come with a P2P ID, you can scan the QR code with your mobile app to view the DVR remotely. 4.1.8 Summary You can check the system summary information you had set in the start wizard and finish the wizard. -
Page 19: Live View Screen Overview
USER MANUAL 4.2 Live View Screen Overview Camera Title To display the camera title Status Icons This indicates that the DVR is currently recording. This icon appears when the camera has detected motion. The icon indicates that the external I/O alarm device is triggered This icon indicates that the HDD is in error to work This icon indicates the HDD is unformatted This icon indicates the HDD is full. -
Page 20: Camera Quick Toolbar
USER MANUAL 4.2.1 Camera Quick Toolbar In live viewing, click the left button of your mouse on a connected camera to display the Camera Quick Toolbar. Click to manually record the channel immediately. If the manually recording is in process, the icon will be in red color. -
Page 21: Taskbar
USER MANUAL 4.2.2 Taskbar Click to open the Main Menu Click to pop up the shutdown options box Click to choose different layout for live view Click to choose more layouts for live view Click to start viewing channels in a sequence Quick playback. -
Page 22: Shutdown
USER MANUAL 4.2.3 Shutdown Shutdown Click the button from Taskbar, and the check the further action you want to move. Click button, system will require to input the Admin password to authenticate. If you choose Logout the system, the live viewing screen will be disappeared. You will need to login the system for further operations. -
Page 23: Chapter 5 Dvr System Setup
USER MANUAL Chapter 5 DVR System Setup You are able to configure the DVR for Channel, Record, Alarm, Network, Device & System from Setup. Taskbar... -
Page 24: Channel
USER MANUAL 5.1 Channel In this section, you are allowed to configure the camera, live view display, manage IP cameras, adjust IP camera’s image, PTZ setup, motion setup, convert mode, and more. 5.1.1 Analog Channels... -
Page 25: Ip Channels
USER MANUAL 5.1.2 IP Channels Search Click to search IP cameras from local network, click to add individual IP camera, click Add All to add all IP cameras. - Page 26 USER MANUAL Click Search button to search IP cameras, and then click one of the IP camera in the device list. IP Address/Domain: IP address or domain name of the IP camera Alias: Name of the IP camera Position: Position to display the camera name on the screen. Port: Port of the IP camera Protocol:...
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Page 27: Protocol Manage
USER MANUAL 5.1.3 Protocol Manage With the Protocol Manage, you can edit your own RTSP protocol for IP camera connection. Custom Protocol: The system support max. 16 custom protocol options. Protocol Name: To give a name to your custom protocol. Enable Substrearm: Check the box if you want to enable sub-stream. -
Page 28: Live
USER MANUAL 5.1.2 Live To configure camera parameters. Channel: Display channel name. Setup: Click icon into the setup page. - Page 29 USER MANUAL Choose a channel to configure Give a name to the camera Date format to display for the camera (for IP camera only) Time format to display for the camera (for IP camera only) Refresh Rate of the camera (for IP camera only) Choose Camera type:AHD/TVI/CVI/AHD-3MP EQ Levels:1(0~50m)/2(50~150m)/3(150~250m)/4(250~350m)/5(350~450m) To show the camera name in live view screen...
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Page 30: Image Control
USER MANUAL 5.1. 3 Image Control Channel: Channel name. Setup: Click icon into the setup page. - Page 31 USER MANUAL Choose a channel to configure Select the desired built-in IR cut filter mode to ensure the camera works properly both in the day and night. Set the delay time of IR-CUT switching Check to enable lens flip and angle flip Set the flip angle To enable or disable Backlight compensation Choose the backlight compensation level...
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Page 32: Ptz
USER MANUAL 5.1.4 PTZ This menu allows you to configure the PTZ (Pan-Tilt-Zoom) settings for the dome camera Channel: Channel name Signal Type: Analog for analog channels, Analog & Digital for IP channels. Protocol: Choose the communication protocol between the PTZ capable camera and DVR. Baudrate: The speed of the information sent from the DVR to the PTZ-capable camera. -
Page 33: Ptz Control
USER MANUAL 5.1.4.1 PTZ control After finishing the PTZ setup, you can use the PTZ function to control your PTZ camera. 1) Click left your mouse upon a channel on Live Viewing screen to open Camera Quick Toolbar, and choose the PTZ control icon 2) PTZ control panel will be displayed. - Page 34 USER MANUAL Icon Item Description Channel Click to select the channel of the PTZ camera. Type Slocet Pointer A) Click to Start/Stop PTZ Panel B) Click up/down/left/right to set cruise of PTZ camera Speed Adjust the PTZ speed - ZOOM + Zoom Click to zoom in/out.
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Page 35: Motion
USER MANUAL 5.1.5 Motion This menu allows you to configure motion parameters. When motion has been detected by one or more cameras, your DVR will alert you to a potential threat at your home. It does this by sending you an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app. -
Page 36: Pir
USER MANUAL 5.1.6 PIR Click button, Then click setup to configure the motion detection PIR function: ：Show is Analog Channel and IP Cannel ：Setup monitor area for PIR Click ，The system is auto set a motion detection of PIR function... - Page 37 USER MANUAL You can set a area for motion detection PIR function by clicking the mouse： The PIR Alarm setup, please to view 5.3.2...
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Page 38: Video Cover
USER MANUAL 5.1.7 Video Cover This menu allows you to create privacy zone(s) if you want to partially cover some certain part of the image. You can create up to 4 privacy zones in any size and location on the camera image. Enable the Privacy Zone, and choose how many zones you need. -
Page 39: Pid (Perimeter Intrusion Detection)
USER MANUAL 5.1.8.1 PID (Perimeter Intrusion Detection) Perimeter Intrusion Detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Channel: Select the channel you want to configure Switch: Enable or disable the PID function Buzzer: Disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the... - Page 40 USER MANUAL Show Message: A letter “S” will be displayed on the screen when the PID function is triggered. Send Email: If an alarm is triggered, an Email will be sent to your preset email account. Full Screen: When the detection is triggered, the channel will be enlarged into full screen. Record Channel: to select the channel(s) you want to record when a detection is triggered.
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Page 41: Lcd (Line Crossing Detection)
USER MANUAL Notice: 1) The perimeter shall not be too close to the edges/corners of the camera picture, since it may fail to trigger the detection when the target pass through the edges/corners. 2) The shape of the regions shall not be too narrow/small, since it may fail to trigger the detection when the target passes through outside the perimeter. - Page 42 USER MANUAL Channel: Select the channel you want to configure Switch: Enable or disable the LCD function Buzzer: Disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Sensitive: The sensitivity level is from 1 to 4.
- Page 43 USER MANUAL A B: DVR will only detect the action from side A to side B; B A: DVR will only detect the action from side B to side A; A B: DVR will detect the action from either side B to side A or side A to side B. 4.
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Page 44: Sod (Stationary Object Detection)
USER MANUAL 5.1.8.3 SOD (Stationary Object Detection) Stationary Object Detection function detects the objects left over or lost in the pre-defined region such as the baggage, purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered. Channel: to select the channel you want to configure Switch:... - Page 45 USER MANUAL Alarm Out: If your DVR support to connect to external alarm device, you can set to emit an alarm tone. Show Message: A letter “S” will be displayed on the screen when the intelligent detection is triggered. Send Email: If an alarm is triggered, an Email will be sent to your preset email account.
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Page 46: Pd (Pedestrian Detection)
USER MANUAL Notice: 1) The area for detection shall be greater than or equal to the size of the detected object, such as the detection of a white bottle. 2) The detected object cannot be covered. 5.1.8.4 PD (Pedestrian Detection) Pedestrian Detection function detects the moving people in a pre-defined region, and a series of actions can be taken when the alarm is triggered. - Page 47 USER MANUAL Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Level: Small, Middle & Big. Small level is recommended to detect objects in long distance.
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Page 48: Fd (Face Detection)
USER MANUAL region will be changed to red color. Long press the left button of your mouse to move the whole region, or drag the corners to resize the region. 7. If you want to remove one of the regions from the camera picture, click the red box in the region and then click Remove button. - Page 49 USER MANUAL Channel: to select the channel you want to configure Enable: to enable or disable the FD function Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Level: Small, Middle &...
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Page 50: Cc (Cross-Counting)
USER MANUAL 5.1.8.6 CC (Cross-Counting) Cross-Counting function counts the times for moving objects or people across the virtual lines. Channel: to select the channel you want to configure Switch: to enable or disable the CC function Buzzer: to disable or to active the buzzer to emit an alarm tone in 10, 20, 40 or 60 seconds when the detection is triggered Sensitive: The sensitivity level is from 1 to 4, with a default value of 2. - Page 51 USER MANUAL Full Screen: When the detection is triggered, the channel will be enlarged into full screen. Record Channel: to select the channel(s) you want to record when a detection is triggered. Area: Click [Setup] to draw a virtual region in the camera picture. 1.
- Page 52 USER MANUAL Notice: The lines shall not be too close to the edges of the camera picture, to avoid any failure to trigger an alarm when the target cross through it. The lines should be in the area that detected object can be reach. The lines shall not be set too short, to avoid any failure to trigger an alarm when the target passes outside it.
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Page 53: Intelligent Schedule
USER MANUAL 5.1.8.7 Intelligent Schedule In order to active the intelligent function, you need to config the schedule. The schedule will be active in 24 hours x 7 days. To set the schedule, choose one channel then drag the cursor to mark the slots. The sky-blue blocks in the time slots will be active for Intelligent detections. -
Page 54: Intelligent Analysis
USER MANUAL 5.1.8.8 Intelligent Analysis The statistical result can be queried by Daily / Weekly / Monthly / Annual for Cross In & Cross Out. -
Page 55: Record
USER MANUAL 5.2 Record This menu allows you to configure the recording parameters 5.2.1 Encode This menu allows you to configure the recording video or network transmission picture quality. Generaly, Mainstream defines the recording video quanlity which will be saved in the HDD; Substream defines the video quality which is being viewed via remote access, for example web client &... -
Page 56: Record
USER MANUAL 5.2.2 Record This menu allows you to configure the channel recording parameters. 5.2.2.1 Record Record Switch: Check to enable the recording in this channel. Stream Mode: Choose the recording quality. If you choose Dualstream, the system will record in both Mainstream &... -
Page 57: Record Schedule
USER MANUAL 5.2.2.2 Record Schedule This menu allows you to specify when the DVR records video and defines the recording mode for each channel. The recording schedule lets you set up a schedule like, daily and hourly by normal (continuous) recording, motion recording, I/O alarm recording & PIR recording (if your DVR supports). -
Page 58: Capture
USER MANUAL 5.2.3 Capture This menu allows to configure the image capture function. 5.2.3.1 Capture Enable Capture: Enable or disable automatic capturing on the channel. Stream Type: Select the image resolution by mainstream or substream. Normal Interval: Time interval to capture an image in normal recording. Alarm Interval: Time interval to capture an image when motion, IO alarm is triggered. -
Page 59: Capture Schedule
USER MANUAL 5.2.3.2 Capture Schedule Channel: Select the channel to set its capture parameters. Normal: When the time slot is marked green, this indicates the channel performs normal capture for that time slot. Motion: When the time slot is marked yellow, this indicates the channel capture images only when a motion is detected during that time slot. -
Page 60: Alarm
USER MANUAL 5.3 Alarm In these section, you can configure the alarm parameters. 5.3.1 Motion Operation is same as 5.1.5 Motion 5.3.2 PIR This is an optional function, it will appear if your PIR supports sensor PIR, you connect external sensor PIR alarm devices to work with the PIR. -
Page 61: Ptz Linkage
USER MANUAL 5.3.3 PTZ Linkage If you had connected the PTZ cameras, you can set the linkage between PTZ cameras and Motion Alarm and/or external I/O sensor alarm. With the linkage function, you can turn your PTZ cameras focus to the preset point when a motion or I/O alarm happens. Switch: Enable or disable the PTZ linkage function. -
Page 62: Exception
USER MANUAL 5.3.4 Exception This menu allows you to set the type of events that you want the DVR to inform you. Event Type: Select the event type from below options: - No Space on Disk: When an HDD is full. - Disk Error: If the HDD is not detected properly. -
Page 63: Network
USER MANUAL 5.4 Network This menu allows you to configure network parameters, such as PPPoE, DHCP. The most common types are DHCP. Most probably your network type is DHCP, unless the network is manually addressed. If you need an authentication user name and password to the Internet, then choose PPPoE. -
Page 64: Pppoe
USER MANUAL neighborhood. The subnet address also consists of four groups of numbers, separated by periods. For example, “255.255.000.000”. Gateway: This address allows the DVR to access the Internet. The format of the Gateway address is the same as the IP Address. For example, “192.168.001.001”. DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. - Page 65 USER MANUAL 5.4.1.2 3G Prior using the mobile network, you need to connect a 3G dongle to the DVR.
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Page 66: Port Configuration
USER MANUAL 5.4.1.3 Port Configuration Port: This is the port that you will use to log in remotely to the DVR (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it. Client Port: This is the port that the DVR will use to send information through. -
Page 67: Ddns
USER MANUAL 5.4.2 DDNS This menu allows you to configure DDNS settings. The DDNS provides a static address to simplify remote connection to your DVR. To use the DDNS, you first need to open an account on the DDNS service provider’s web page. DDNS: Check to enable DDNS. -
Page 68: Email
USER MANUAL 5.4.3 Email This menu allows you to configure email settings. Please complete these settings if you want to receive the system notifications on your email when an alarm is triggered, HDD becomes full, HDD is in error state, or Video Loss occurs. 5.4.3.1 Email Configuration Email: Check to enable. -
Page 69: Email Schedule
USER MANUAL User Name: Enter your email address. Password: Enter the password of your email. Receiver 1~3: Enter the email address where you want to receive the event notifications from the DVR. Interval: Configure the length of the time interval between the notification emails from the DVR. To make sure all settings are correct, click Test Email. -
Page 70: Ftp
USER MANUAL Red: Slot for Exception (HDD full, HDD error, or Video Loss). Blue: Slot for Intelligent Analysis detection. Purple: Slot for PIR Alarm (optional). 5.4.4 FTP This menu allows you to enable FTP function to view and load captured snapshots from DVR to your storage device over FTP. -
Page 71: Device
USER MANUAL 5. 5 Device In this section, you can configure the internal HDD function. 5. 5.1 Disk This menu allows you to check & configure the internal HDD(s). You need to format the HDD only at the first startup and if you replace a new HDD. Format HDD: Select the HDD you want to format and then click Format HDD. -
Page 72: Disk Group
USER MANUAL 5.5.2 Disk Group This menu only displayed when your DVR is coming with an e-SATA port on the rear panel. It will allow to record the video to external e-SATA HDD to enhance your HDD capacity. Note: If the eSATA recording function is enabled, eSATA backup function will be disabled. -
Page 73: S.m.a.r.t
USER MANUAL 5.5.3 S.M.A.R.T This function can be used to display technical information on the hard drive installed inside your DVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors. Whole Evaluation not passed, continue to use the disk: If for some reason the hard drive has developed a fault (such as one or more bad sectors), you can instruct your DVR to continue saving to the drive. -
Page 74: Cloud
USER MANUAL 5.5.4 Cloud Your DVR has the ability to upload snapshots to the cloud service via Dropbox which is a free service that allows you to easily store and share snapshots and always have them on hand when you need them. Before activating the cloud function, we recommend that you create a Dropbox account using the same email address and password used for your DVR. -
Page 75: System
USER MANUAL taken to the Dropbox website. Click “Allow” to finalize the activation. Repeat these steps if you would like to enable cloud storage for the other cameras available. 5.6 System Change general system information such as date, time and region, edit passwords and permissions, and more. -
Page 76: Date And Time
USER MANUAL the same time. If you want to control only the DVR with ID 111111, you can input the Device ID 111111 in login page with remote controller for further operations. Language: Select a language you would like the system menus to be displayed in. Multiple languages are available. -
Page 77: Ntp Settings
USER MANUAL 5.6.1.2 NTP Settings The NTP (Network Time Protocol) function allows your DVR to automatically sync its clock with a time server. This gives it the ability to constantly have an accurate time setting (your DVR will periodically sync automatically). Check to enable the NTP, and select a Server Address, click Update Now to manually sync... -
Page 78: Output Configuration
USER MANUAL Week: Select the month, a particular day and time when Daylight Saving starts and ends. For example, 2 a.m. on the first Sunday of a particular month. Date: Select the start date (click the calendar icon), end date and time when Daylight Saving starts and ends. -
Page 79: Multi-User
USER MANUAL Choose LIVE-OUT from the Video Output drop-down menu. Mode: Select how many video channels you would like to display when your DVR is in sequence mode. SEQ Dwell Time: Enter in seconds the maximum length of time you would like to display a video channel in sequence mode before displaying the next video channel (300 seconds is the maximum). -
Page 80: Changing Password
USER MANUAL ADMIN — System Administrator: The administrator has full control of the system, and can change both administrator and user passwords and enable/disable password protection. USER — Normal User: Users only have access to live viewing, search, playback, and ... -
Page 81: Setting User Permissions
USER MANUAL Select one of the user accounts that is currently disabled, click the User Edit icon Select Enable from the drop-down next to User Enable. Click the field next to User Name to change the user name for the account. Select Enable from the drop-down next to... - Page 82 USER MANUAL 1. Click the edit icon under Permission tab. Check the boxes next to any system menus or capabilities you would like the user to access. Click to check all boxes. Click Clear to check none of the boxes. Click Save to save your modifications.
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Page 83: Maintenance
USER MANUAL 5.6.4 Maintenance In this section, you will be able to search & view the system log, load default settings, upgrade the system, export & import system parameters and manager system auto reboot. 5.6.4.1 Log The system log shows you important system events, such as motion alarms and system warnings. -
Page 84: Load Default
USER MANUAL Log Searching and Backing Up: 1. Click the field next to Start Date & Start Time to choose the starting date & time for your search from the on-screen calendar. 2. Click the field next to End Date &... -
Page 85: Upgrade
USER MANUAL 5.6.4.3 Upgrade Copy the firmware file to your USB drive, and insert the USB flash drive (.sw file) into the DVR’s USB port. 2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK. 3. -
Page 86: Parameter Management
USER MANUAL 5.6.4.4 Parameter Management You can export the main menu settings you have configured to a USB flash drive, or import an exported setting file from USB flash drive to the DVR. Save Settings: Click to save the DVR current system settings to the USB device. You will be required to input the Admin password to authenticate. -
Page 87: Ip Camera Maintain
USER MANUAL 5.6.5 IP Camera Maintain This menu allows you to upgrade the IP camera’s firmware and restore default settings of IP camera. 5.6.5.1 Upgrade IP Camera 1. Choose one of the IP cameras you want to upgrade firmware. 2. Click Select File select the update file from your USB flash drive, then click OK. -
Page 88: Load Default Settings For Ip Camera
USER MANUAL 3. Click IPC Upgrade button to start upgrading. You will be required to input the Admin password to authenticate. Please do power off the DVR and IP camera or remove the USB during the upgrading. 5.6.5.2 Load Default Settings for IP Camera 1. -
Page 89: System Information
USER MANUAL Select you want to Reboot ipc, then Click ： Enter password and click ,The IPC is reboot. 5.6.6 System Information This menu allows you to view the system information, channel information, record information & network status. 5.6.6.1 Information View system information such as device ID, device model name, IP address, MAC address, firmware version and more. -
Page 90: Channel Information
USER MANUAL 5.6.6.2 Channel Information View channel information for each connected camera such as alias, mainstream and substream recording specifications, motion detection status & privacy zone. -
Page 91: Record Information
USER MANUAL 5.6.6.3 Record Information View recording information for each connected camera such as bitrate, stream type, recording resolution and frame rate (FPS). 5.6.6.4 Network State View network information. Total Band Width: It shows the DVR’s total input band width for IP cameras. Used Band Width: It shows the used band width of IP cameras. -
Page 92: Chapter 6 Search, Playback & Backup
USER MANUAL Chapter 6 Search, Playback & Backup The Search function gives you the ability to search for and play previously recorded videos as well as snapshots that are stored on your DVR’s hard drive. You have the choice of playing video that matches your recording schedule, manual recordings or motion events only. - Page 93 USER MANUAL Play Pause Play frame by frame. Click once to play a frame of the video Stop Fast Forward, x2, x4, x8 and x16 Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to zoom in on the selected area.
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Page 94: Search & Play Video In General
USER MANUAL 6.1.1 Search & Play Video in General This menu gives an option to search & play recording for a selected date. 1. Select a date to search for video recording from the calendar. 2. Choose a search type. 3. - Page 95 USER MANUAL 6. Press and hold the left button of your mouse, and drag the drag the cursor to the timeline where you want to end the video clip. 7. The icon has been changed to icon, click to save the video clip. 8.
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Page 96: Event Search, Playback & Backup
USER MANUAL 6.1.2 Event Search, Playback & Backup Event search lets you view a list of video recordings with the channel, start and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive. -
Page 97: Event Playback Control
USER MANUAL Detailed view. You can view the details of the events. In the detailed view mode, you can lock the video events to keep events from being overwritten in the hard drive. Click the icon to lock or click to unlock the events. -
Page 98: Sub-Periods Playback
USER MANUAL 4. The event you are playing now will be displayed on the timeline. 5. Use the timeframe options ( ) to view a smaller or larger time period. 6.1.3 Sub-periods Playback Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. -
Page 99: Smart Playback
USER MANUAL 6.1.4 Smart Playback Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes. -
Page 100: Picture Search & View
USER MANUAL 6.1.5 Picture Search & View This function can be used to search, play and copy snapshots to a USB flash drive. To search, play & back up pictures: 1. Choose the date & time you want to search. Search Type 2. -
Page 101: Picture Preview Control
USER MANUAL 8. When you click the left button of your mouse upon one of the pictures, system will show the picture information on the left bottom corner of the screen. Select 9. Check the box next the number of the event to select files, or check the box next select all pictures in the page. -
Page 102: Chapter 7 Remote Access Via Web Client
USER MANUAL Chapter 7 Remote Access via Web Client Use the Web Client to remotely access your DVR at any time via a PC. Before you access the Web Client, you need to ensure that the internet settings of the DVR are configured properly. 7.1 Basic System Environment Requirements The minimum requirements for hardware and OS required to run Web Client are given as below. - Page 103 USER MANUAL 3. After installing the plug-in, close & launch again your browser and repeat step 1 to open the login page. Input your user name and password to login the web client. Note : If you use Google Chrome, please use Version V41 or below. If you use V42 to V44, you need to enable NPAPI plugins.
- Page 104 USER MANUAL For Mac Safari: 1. Launch the Safari in your Mac, and enter the DVR IP address or DDNS domain name (Host Name) you have set on DVR in the URL box. 2. Download the plug-in "SurveillanceClient.dmg", locate the downloaded file and double click it. 3.
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Page 105: Web Client Manager
USER MANUAL 7.3 Web Client Manager The web client supports to fully control the DVR with administrator account. Please make sure to protect your user name & password for preventing illegal login. 7.3.1 Live Interface This is the first screen that opens after you have logged in to the Web Client. Here you can open or close live preview, record video to local computer manually, take snapshots of the screens, PTZ control, color adjustment, etc. - Page 106 USER MANUAL 2- Live Video Stream Options: View all live videos using high-quality mainstream video settings. Mainstream: View all live videos using middle-quality substream video settings. Substream: View all live video using lower-quality mobile stream video settings to Mobile Stream: conserve bandwidth.
- Page 107 USER MANUAL Directional Arrows: Click to move the PTZ camera Automatic line scan. PTZ Speed: Click to set the speed of the PTZ camera’s movement. Zoom: Click –/+ to zoom in or out. Focus: Click –/+ to adjust focus. Iris: Click –/+ to adjust iris. Preset Point: Add, remove, or go to preset point.
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Page 108: Playback
USER MANUAL 7.3.2 Playback You can search & play recording videos stored in the HDD inside the DVR, and download the videos to your computer. To search recordings: 1. Click Playback in the top-right corner of the window. 2. Select a day on the calendar to search for recordings from. Days with recordings appear with a red underline. -
Page 109: Playback Control Buttons
USER MANUAL 7.3.2.1 Playback Control Buttons Play the recordings Pause Stop Go Forward One Frame: Move frame-by-frame through playback. Only available when the Synchronous playback option is not checked. Click upon one of the channels which is being played and then click record button to record current video to your computer. - Page 110 USER MANUAL Choose the files you want to download, press Start Download button to begin, you will see the download status. Press Stop Download button to stop. Playback Speed. Click to choose the playing speed. Play All Channels: Click to play all channels you have chosen to searched. Only available Synchronous playback when the option is not checked.
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Page 111: Remote Setting
USER MANUAL 7.3.3 Remote Setting Here you can remotely configure the settings of the DVR. Please see “Chapter 5 DVR System Setup” for more details on the DVR settings.. 7.3.4 Local Setting Set download locations for recordings and snapshots taken using Web Client, and choose file type for video files. -
Page 112: Chapter 8 Viewing Backed Up Video On Pc/Mac
USER MANUAL Chapter 8 Viewing Backed Up Video on PC/Mac This section will help you to play the backup files with the powerful video player which is attached in the CD. For Mac users, please install the app “VideoPlayer_x.x.xx_xxxx_xx_x.dmg”, for example: VideoPlayer_1.0.15_2017_01_6.dmg. - Page 113 USER MANUAL 1. Play List Add files Remove files To choose play mode: play a single file and stop; play all listed files by sequence; repeat one file; repeat all files. Filter by file name Hide/Show Playlist Click to open files or load a folder. 3.
- Page 114 USER MANUAL Advanced Setup Menu allows to choose the OSD language of the video player, and configure the setting of video player. Basic Settings: Set on-top mode Capture Settings: Set the format and the path to save snapshots.
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Page 115: Chapter 9 Remote Access Via Mobiel Devices
USER MANUAL Chapter 9 Remote Access via Mobiel Devices The DVR supports to remote access via mobile devices based on Android & iOS operating system. 1) Search RXCamView from Google Play Store for android devices or App Store or iOS devices and install. - Page 116 USER MANUAL 4) Choose “Manual”, and input the DVR information. DVR. DVR. 5) After all settings completed, touch Save to save, the app will turn to Live view display if the device is well connected.
- Page 117 USER MANUAL 6) Touch icon to open the Menu list where you can check & configure the live view, playback, local recorded videos, captured pictures, push alarm notifications, Device manager, Local Setting & Help documents.
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Page 118: Chapter 10 Appendix
USER MANUAL Chapter 10 Appendix 10.1 Troubleshooting Q: What can I do if the system does not detect the HDD? A: Check if the power supply system is properly connected and data cord and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions. -
Page 119: Usage Maintenance
USER MANUAL d) Protocol of PTZ decoder does not match that of DVR. e) Address of PTZ decoder does not match that of DVR. If many decoders are connected, the farthest side of AB line of PTZ decoder should be added 120Ω... -
Page 120: Accessories (For Reference Only)
USER MANUAL 10.3 Accessories (For reference only) Remote Controller Power Adapter Warranty Card USB mouse... - Page 121 USER MANUAL The material in this document is the intellec tual property of our department . No p art this manual rep roduced , copied, translated, transmitted, or pub lished in any form or by any means without our department prior written permis sion. Our products are under continual improvement and we reserve the rig ht to make changes without noti ce.
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