GW Security GW55 Series User Manual
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GW Security GW55 Series User Manual

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Summary of Contents for GW Security GW55 Series

  • Page 2 NVR User Manual SAFETY INSTRUCTION Please read the following safety instruction carefully to avoid personal injuries and prevent the equipment and other connected devices from being damaged. The device should be used in compliance with local laws, electrical safety regulations, and fire prevention regulations. ...

  • Page 3: Table Of Contents

    NVR User Manual Contents Chapter 1. Product Overview ........................................1 1.1. Rear Panel ............................................1 1.2. Remote Controller ..........................................4 Chapter 2. Installation & Connection ......................................5 2.1. HDD Installation ............................................ 5 2.2. Connection Diagram ..........................................7 2.3. Power Supply Connection ........................................8 Chapter 3.
  • Page 4 NVR User Manual 4.1.1. Network Configuration ......................................... 18 4.1.2. Date/Time ............................................ 22 4.1.3. IP Camera ............................................ 23 4.1.3.1. Connect IP Camera to NVR PoE Ports ......................................24 4.1.3.2. Add IP Camera to PoE NVR from LAN ......................................26 4.1.3.3. Add IP Camera to PoE NVR from Internet ....................................28 4.1.3.4.
  • Page 5 NVR User Manual 5.1.1.1.1. PoE NVR Connection ........................................... 45 5.1.1.1.1.1. Steps to Connect Plug & Play PoE Cameras ................................49 5.1.1.1.1.2. Connect External Cameras from LAN or Internet ................................. 50 5.1.1.1.2. Non-PoE NVR Connection ........................................57 5.1.1.2. PoE Power ..............................................57 5.1.2.
  • Page 6 NVR User Manual 5.1.8. ROI ............................................. 103 5.2. Record ............................................... 106 5.2.1. Encoding Settings ........................................106 5.2.1.1. Video Encoding ............................................106 5.2.1.2. Audio Encoding ............................................99 5.2.2. Record ............................................111 5.2.2.1. Recording Configuration ..........................................112 5.2.2.2. Recording Schedule ........................................... 114 5.2.3.
  • Page 7 NVR User Manual 5.3.8.1.3. Delete Voice Files ..........................................144 5.3.8.2. Loop Management ............................................. 145 5.3.9 Deterrence ..........................................1468 5.3.10. Siren ............................................149 5.3.11.Disarming ..........................................150 5.4. AI ............................................... 154 5.4.1. AI Setup ............................................. 154 5.4.1.1. FD (Face Detection) ........................................... 155 5.4.1.2.
  • Page 8 NVR User Manual 5.4.2.2. Face Recognition Database Management ....................................201 5.4.2.2.1. Create Face Profiles from Local Storage Device ................................203 5.4.2.2.2. Create Individual Face Profile from External Storage Device ............................2098 5.4.2.2.3. Create Bulk Face Profiles from External Storage Device ..............................214 5.4.2.2.4.
  • Page 9 NVR User Manual 5.5.1.1. General ..............................................265 5.5.1.2. PPPoE Settings ............................................2687 5.5.1.3. SNMP ............................................... 2698 5.5.1.4. Wireless Connection ..........................................2709 5.5.1.5. Port Configuration ............................................273 5.5.2. DDNS ............................................275 5.5.3. Email Settings .......................................... 2764 5.5.3.1. Email Configuration ..........................................2775 5.5.3.2.
  • Page 10 NVR User Manual 5.6.3.1. FTP Schedule ............................................3145 5.7. System Configuration ........................................3166 5.7.1. General Settings ........................................3177 5.7.1.1. General ..............................................3177 5.7.1.2. Date and Time ............................................3198 5.7.1.3. DST ................................................3209 5.7.1.4. Output Configuration ..........................................3210 5.7.1.5 HDMI2 ............................................... 3232 5.7.2.
  • Page 11 NVR User Manual 5.7.4.2. Load Default Settings of IP Camera ......................................286 5.7.4.3. Reboot IP Camera ............................................287 5.7.4.4. Parameter Management ..........................................288 5.7.4.5. Format IP Camera ............................................289 5.7.5. System Information ........................................290 5.7.5.1. System Information ............................................ 291 5.7.5.2. Channel Information ........................................... 292 5.7.5.3.
  • Page 12 NVR User Manual 7.2.1. Event Playback Control ......................................3800 7.3. Sub-periods Playback ........................................3833 7.4. Smart Search & Playback ....................................... 3877 7.5. Tag Search & Playback ........................................3911 7.6. Play External File ..........................................3933 7.7. Search & View Snapshoots ......................................3965 7.7.1.
  • Page 13 NVR User Manual 8.3.2 Playback Page ..........................................374 8.3.2.1 Playback Control Icons ..........................................375 8.3.2.2 Image Playback ............................................377 8.3.2.3 Smart Playback ............................................378 8.3.2.4 Playback by Tag ........................................379 8.3.2.5 AI Playback..............................................380 8.3.3 Remote Setting ........................................... 381 8.3.4 Local Setting ..........................................382 Chapter 9 Backup Video Playing ......................................

  • Page 14: Chapter 1. Product Overview

    NVR User Manual Chapter 1. Product Overview 1.1. Rear Panel...
  • Page 15 NVR User Manual *All pictures above are for illustration purpose only. Your actual product may vary based on model.
  • Page 16 NVR User Manual Item Description Power Switch To turn on or turn off the power of the NVR. DC Power Input Connect to the attached DC power adapter. LINE IN Audio line input. Connect to audio input device, such as microphone, sound pick-up. AUDIO OUT Audio output.

  • Page 17: Remote Controller

    NVR User Manual 1.2. Remote Controller (not included with all models) Button Functions Numeric keys; 0 to 9 Press number 1 to 9 to display channel 1 to 9 directly. Press combination of numbers quickly to display the channel lager than 9. Press to switch the channel display layout among multiple display modes.

  • Page 18: Chapter 2. Installation & Connection

    NVR User Manual Chapter 2. Installation & Connection 2.1. HDD Installation Depending on the NVR you have purchased, the hard disk drive (HDD) may be pre-installed. If it is not pre-installed, follow the installation instructions in this user manual. Caution: install or uninstall the HDD while the NVR is powered on.
  • Page 19 NVR User Manual 2. Connect the data and power cables to the HDD and place it on the bottom case. Carefully flip the case and secure the HDD to the case with screws. The diagrams below are for reference only. Your actual device might vary slightly. 3.

  • Page 20: Connection Diagram

    NVR User Manual 2.2. Connection Diagram Speaker *Above connection diagram is for illustration purpose only. Your model may vary.

  • Page 21: Power Supply Connection

    NVR User Manual 2.3. Power Supply Connection Caution: Use the power supply supplied or specified by the manufacturer only. Contact your local dealer if any problem with the power supply is found. You may need to press the power switch to turn on the NVR if there is a power switch on the rear panel of the NVR. Above pictures are for illustration purpose only.

  • Page 22: Chapter 3. Common Operations

    NVR User Manual Chapter 3. Common Operations 3.1. Using the Supplied Mouse A. Left Button Click to select menu options.  During live viewing in split-screen view, double-click on a channel to view it  full-screen. Double-click the channel again to return to split-screen viewing. Click upon a channel on Live Viewing screen to open Camera Quick Toolbar.

  • Page 23: Using Virtual Keyboard

    NVR User Manual 3.2. Using Virtual Keyboard The virtual keyboard will automatically display on the screen when needed to enter data, such as enter password, camera title, etc. Click to toggle the keyboard to upper case and special characters Click to delete a character Click to finish Move the cursor to right Move the cursor to left...

  • Page 24: Password

    NVR User Manual 3.3. Password Proper configuration of all passwords and other security settings are the responsibility of the installer and/or end-user. 3.3.1. Password Generation The first time the NVR is powered on, the system will required settings a password immediately in order to protect your privacy. Please be sure to record the username and password and save them in a secure place.
  • Page 25 NVR User Manual Click Apply to confirm your settings. The system will require setting the password recovery questions in case the password is forgotten. Select Security Question Configuration, and then choose 3 questions and input the answer to each question. Certificate of Authorization is chosen, click the Export...

  • Page 26: Reset Password

    NVR User Manual 3.3.2. Reset Password If you forget your password, you will be unable to login to the system, reset your password with the below methods: 3.3.2.1. Reset with password recovery questions If you enabled the password recovery questions in 3.3.1.

  • Page 27: Reset With Secret Key

    NVR User Manual 3.3.2.2. Reset with security key If you exported the security key in 3.3.1. Password Generation, reset the password with the security key. 1. Click the Forgot Password button on the login window. 2. Choose Certificate of Authorization. Click Import to load the security key from the USB...

  • Page 28: Reset With Super Code

    NVR User Manual 3.3.2.3. Reset with Super Code If you activated the Super Code in 3.3.1. Password Generation, reset your password with super code. 1. Click the Forgot Password button on the login window. 2. Choose Super Code. Provide the date and MAC address information to the authorized dealer. ...

  • Page 29: Hard Reset

    NVR User Manual 3.3.2.4. Hard Reset If you are unable to reset the password with any of the methods: A, B and C, try to hard reset the NVR if there is a pin-hole reset on the rear panel. Reset Use a small pin or paper clip, inserted into the pin-hole.

  • Page 30: Chapter 4. Nvr Starting Up

    NVR User Manual Chapter 4. NVR Starting Up 4.1. Start Wizard The first time the NVR is run, it is recommended to follow the Startup Wizard. Which will help to configure the system and get the NVR up and working quickly. Log into the system and click Start Wizard to move to the next step.

  • Page 31: Network Configuration

    NVR User Manual 4.1.1. Network Configuration If the NVR is connected to a router that allows DHCP, check the DHCP box. The router will automatically assign all the network parameters for the NVR. If the network is manually configured, use the below parameters: IP Address: The IP address identifies the NVR in the network.
  • Page 32 NVR User Manual...
  • Page 33 NVR User Manual Port http/https/rtsp: This is the port that is used to log in remotely to the NVR (e.g. using the Web Interface), or the NVR will be allowed to transmit real-time streaming to other devices (e.g. using a streaming Media player.). ONVIF uses the same port.
  • Page 34 NVR User Manual UPNP: To log in remotely to the NVR using the Web Interface via a different network, you need to setup port forwarding in your router. Enable UPnP, if your router supports UPnP. In this case, you do not need to manually configure port forwarding on your router. If your router does not support UPnP, make sure the port forwarding is configured manually in your router.

  • Page 35: Date/Time

    NVR User Manual 4.1.2. Date/Time Configure the Date, Time, Date Format, Time Format, Time Zone, NTP and DST. Date/Time Date: Click on the calendar icon to set the system date. Time: Edit the system time. Date Format: Choose from the drop-down menu to set preferred date format. Time Format: Choose time format between 24Hour and 12Hour.
  • Page 36 NVR User Manual NTP stands for Network Time Protocol. This allows you to synchronize the date and time automatically on the NVR over the Internet. To use this feature , the NVR needs to be connected to the Internet. Check the "NTP" box, and select the NTP server. DST stands for Daylight Savings Time.

  • Page 37: Ip Camera

    NVR User Manual 4.1.3. IP Camera Add IP cameras to the NVR in this section. 4.1.3.1. Connect IP Camera to NVR PoE Ports IP cameras will connect automatically if the IP cameras are connected to the PoE ports on the rear panel. The online cameras will be displayed on the right side of the window.
  • Page 38 NVR User Manual Click on the grey icon, a message will pop-up to display the failure reason. If it shows "User name or password error!" Click the edit icon Input the correct user name and password of the camera.

  • Page 39: Add Ip Camera To Poe Nvr From Lan

    NVR User Manual 4.1.3.2. Add IP Camera to PoE NVR from LAN To add an IP camera to the PoE NVR from the local network, make sure the NVR is connected to the LAN(local area network), and the IP camera being added is configured to the same network segment as the NVR. 1.
  • Page 40 NVR User Manual 2. Click Search. All available cameras in the LAN will be displayed.  Select the camera to add.  Click the add icon  Or click the Add icon in the channel list 3. Click Search. All available cameras in the LAN will be displayed. ...

  • Page 41: Add Ip Camera To Poe Nvr From Internet

    NVR User Manual 4.1.3.3. Add IP Camera to PoE NVR from Internet To add an IP camera to the PoE NVR from internet, please make sure the NVR is properly connected to internet. 1. Click the edit icon of the channel to add. Click the drop-down arrow next to Switch Mode to select Manual ...

  • Page 42: Add Ip Camera To Non-Poe Nvr

    NVR User Manual 2. Click the Add icon in the channel list. 3. Input the IP camera's IP address, port, protocol, user name and password. Click button to complete. 4.1.3.4. Add IP Camera to Non-PoE NVR For Non-PoE NVR, the IP cameras need to be added manually from LAN and/or Internet manually. Please refer to 4.1.3.2.

  • Page 43: Disk

    NVR User Manual 4.1.4 Disk HDD must be formatted when it is installed in the NVR for the first time. Select the HDD. Click to format the HDD Format HDD Overwrite: This instructs the NVR to overwrite the oldest video files as the hard drive becomes full. You also have the option of selecting the number of days for recordings to be kept before they are overwritten.
  • Page 44 NVR User Manual...

  • Page 45: Resolution

    NVR User Manual 4.1.5. Resolution Choose an output resolution compatible with your monitor. The NVR supports auto-adjustment of the output resolution to the best resolution for your monitor when the system is starting up. If you connect to a 4K HDMI monitor, you are able to choose max. 4K (3840x2160) resolution.
  • Page 46 NVR User Manual 4.1.7. Summary You can review the system summary information, and finish the wizard. Check "Don't show the Wizard after start." if you don't want to display the Start Wizard every time the system starts. Click Finish to save & exit.

  • Page 47: Live View Screen Overview

    NVR User Manual 4.2. Live View Screen Overview Channel No. Alarm Notification Panel Status Icons Camera Quick Toolbar Channel Abnormal Message Start Menu HDD Error Icon Status Bar Task Bar...
  • Page 48 NVR User Manual...

  • Page 49: Definitions Of On-Screen Icons & Messages

    NVR User Manual 4.2.1. Definitions of On-screen Icons & Messages Status Icons Icon Meaning The camera is being recorded currently A motion alarm has been triggered An intelligent or AI alarm has been triggered The external I/O alarm device has been triggered The PIR alarm has been triggered HDD Error Icons Icon...
  • Page 50 NVR User Manual Channel Abnormal Message Message Meaning No camera is added to this channel. You can click the add icon to add a new No Camera camera. The added camera is off-lined or lost connection. Please check the cameras Failed to connect to camera, please check working status or network connection.

  • Page 51: Camera Quick Toolbar

    NVR User Manual 4.2.2. Camera Quick Toolbar From the live view screen, click the left button of your mouse on a connected camera to display the Camera Quick Toolbar. Icon Meaning Click to manually record the channel immediately. If manual recording is in progress, the icon will be red. Click one more time to stop manual recording.

  • Page 52: Taskbar

    NVR User Manual 4.2.3. Taskbar In the Taskbar, enter the system menu, start playback and change the live view display, etc. Icon Meaning Click to bring up the Start Menu. Click to display 4/9/12/16 channels in live view screen. Click to display 20/25/36 channels in live view screen. Click to choose more display layouts in live view screen.

  • Page 53: Status Bar

    NVR User Manual 4.2.4. Status Bar In the Status Bar, check the network connection status, turn on/off white light LEDs and alarm sounds, start and stop manual recording, check the system information, disable mouse and set the system time. Icon Meaning : Network is disconnected.

  • Page 54: Start Menu

    NVR User Manual 4.2.5. Start Menu From the Start menu: switch user, search & playback, enter system setup menu, lock & unlock the screen, shut down, reboot & logout of the system. Item Description To switch user. To enable multi-user, please view on 5.7.2.
  • Page 55 NVR User Manual...

  • Page 56: Fisheye Camera

    NVR User Manual 4.2.6. Fisheye Camera After a fisheye camera is added to the device and the device goes online, the fisheye operation icon is displayed in the shortcut menu of the preview channel area and the playback menu. Click the to open the fisheye-mode operation page.
  • Page 57 NVR User Manual On the fisheye-mode operation page: Click the on the toolbar at the bottom to open the menu for setting the fisheye camera installation mode. Select the mode in accordance with the actual installation mode, and save the setting. After the corresponding fisheye installation mode is set, the viewing modes supported in the selected installation mode are displayed on the toolbar at the bottom.

  • Page 58: Alarm Notification Panel

    NVR User Manual 4.2.7. Alarm Notification Panel ④ The Alarm Notification Panel displays thumbnails of alarm events that have occurred. Events are ① ② ③ color-coded according to the event type. Use the mouse scroll wheel to scroll up and down (place the mouse cursor over the notification panel first).

  • Page 59: Chapter 5. System Setup

    NVR User Manual Chapter 5. System Setup Configure the NVR settings for Channel, Record, Alarm, Network, Device, System, AI, AI Scenario.

  • Page 60: Channel

    NVR User Manual 5.1. Channel In this section, manage the camera connection, live view display, camera's image, PTZ setup, video cover, motion setup, and more.
  • Page 61 NVR User Manual 5.1.1. Channel Add and delete IP cameras in this menu. If the NVR comes with built-in PoE ports, it is possible to check the PoE power consumption here.

  • Page 62: Ip Channels

    NVR User Manual 5.1.1.1. IP Channels To add or delete IP cameras here. If the NVR comes with PoE ports, go to 5.1.1.1.1 PoE NVR Connection. If the NVR comes without PoE port, go to 5.1.1.1.1.2. Connect External Cameras from LAN or Internet.
  • Page 63 NVR User Manual PoE Mode: with Auto mode, the maximum bandwidth is limited to 100Mbps. With ePoE mode, the maximum bandwidth is limited to 10Mbps and  PoE transmission distance will be extended up to 200 meters with RJ45 cable at CAT 5E or higher standard. If you have a connection problem with Auto mode when the IP camera...
  • Page 64 NVR User Manual...
  • Page 65 NVR User Manual If the failure reason is "Failed to connect to camera, please check the network connection", the network parameters might be incorrect or incompatible with Onvif protocol. Click the edit icon to correct network parameters. Auto Assign IP to Camera(s): If the camera being added manually is not in the same network segment, it might fail to add the camera.
  • Page 66 NVR User Manual Default Password Configure the default user name and password of the cameras based on protocol type: Private, Onvif and RTSP. Default password is "admin". Default Password: If the password for the cameras is something other than “admin” use this function. Please note, if the user name and password of the camera is not the same with the default values, you may need to input the user name and password each time after the NVR restarts.

  • Page 67: Steps To Connect Plug & Play Poe Cameras

    NVR User Manual 5.1.1.1.1.1. Steps to Connect Plug & Play PoE Cameras 1. Keep the default settings. 2. Change the default user name and password to match the cameras' password if camera password is not “admin”. 3. Make sure the IP camera is set to DHCP. If your camera is set to static IP address which is different from the IP address segment of the built-in poe ports, your IP camera will not connect.

  • Page 68: Connect External Cameras From Lan Or Internet

    NVR User Manual 5.1.1.1.1.2. Connect External Cameras from LAN or Internet To connect to an IP camera from LAN or internet, please make sure the NVR is properly connected to the LAN and or internet. If the NVR comes with built in PoE ports, change the PoE Switch Mode to manual first. To set all channels to manual: Click the drop-down arrow next to Switch Mode, select "Manual".
  • Page 69 NVR User Manual 5.1.1.1.1.2.1. Add Individual Camera in the LAN 1. Change the PoE mode to Manual. 2. Click Search button, all available cameras in the LAN will be displayed. 3. Or click the Add icon in the channel list to add a camera to an individual channel.
  • Page 70 NVR User Manual...
  • Page 71 NVR User Manual Alias: Enter the camera title you want to display in the live view screen. Port: Camera communication port. Protocol: To select the connection protocol. Bind channel: To determine which channel you want to add the camera. The added camera will be displayed in the channel list.
  • Page 72 NVR User Manual 5.1.1.1.1.2.2. Add Multiple Cameras in the LAN 1. Click Search. All available cameras in the LAN will be displayed.  Or click Add All button, the NVR will search & add all  available cameras in the LAN. 2.
  • Page 73 NVR User Manual 5.1.1.1.1.2.3. Add Cameras from Other NVR in the LAN The NVR allows to add cameras from other NVR‟s in the local network. 1. Click Search, all available devices in the LAN will be displayed. There is an edit icon displayed if the device is an NVR.
  • Page 74 NVR User Manual 4. Input the user name and password of the NVR and then click button. 5. The added cameras will be displayed in the channel list.
  • Page 75 NVR User Manual 5.1.1.1.1.2.4. Add Cameras from Internet If the NVR is connected to the internet, it is possible to add cameras from the local network using the cameras IP address. 1. Click button on the search page. 2. Input the IP address or domain name, port, protocol, user name &...

  • Page 76: Non-Poe Nvr Connection

    NVR User Manual 5.1.1.1.2. Non-PoE NVR Connection For Non-PoE NVR connection, please refer to 5.1.1.1.1.2 Connect External Cameras from LAN or Internet 5.1.1.2. PoE Power Check the real-time power consumption of each PoE port, total actual power & rated power.

  • Page 77: Live

    NVR User Manual 5.1.2. Live To configure camera parameters, including channel name, color, date & time format, refresh rate, etc. Convert: To hide the camera images in live view. If covert is enabled, only live view will be hidden. Recording won't be affected. Enable this if your NVR and TV are in a public area (shop, warehouse, etc.), and you don't want others to see an image from the camera.
  • Page 78 NVR User Manual Channel: Select a channel to edit Channel Name: Give a name to the camera To choose a date format Date Format: Time Format: To choose a time format Refresh Rate: Choose the correct refresh rate Show Name: To show or hide camera name Show Time: To show or hide date and time...

  • Page 79: Image Control

    NVR User Manual 5.1.3. Image Control Control image settings for IP cameras that support these settings. If the camera is connected to the NVR with the Onvif protocol, these settings may not be supported. Setup: Click icon to open the settings setup page. Channel: Choose a channel to configure.
  • Page 80 NVR User Manual...
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  • Page 82 NVR User Manual IR-CUT Delay: Controls the delay of the IR cut filter when transitioning from daytime to night-time. The default setting will be suitable for most camera locations but can be adjusted if needed. Click and hold the slider left or right to change. The higher the number, the greater the delay.
  • Page 83 NVR User Manual  HLC: High Light Compensation (HLC) allows your camera to compensate for brighter parts of your image, maintaining detail in brighter parts of the image that would otherwise be blown out. When you enable HLC, the camera will take bright spotlight-like areas into consideration and adjust the exposure accordingly.

  • Page 84: Full Color Camera Settings

    NVR User Manual Defog Mode: Used to set defog mode to optimize the display effect in foggy days. There are three mode options: OFF: The defog function is disabled.   Auto: In this mode, the camera automatically determines the level of defogging. Manual: In this mode, the level of defogging is manually set.
  • Page 85 NVR User Manual Schedule: Set the white lights to turn on or turn off at a scheduled times. Each square represents 30 minutes. Using the mouse, click on a particular square  to change or click and drag the mouse over the squares to select the desired time frame.
  • Page 86 NVR User Manual  Schedule: the lights will be on according to the schedule setup. Camera works in full color mode during the time frame highlighted in blue. The camera works in day & night mode during the time frames not highlighted.

  • Page 87: Ptz

    NVR User Manual 5.1.4. PTZ This menu configures the PTZ (Pan/Tilt/Zoom) settings for the PTZ speed dome cameras. Channel: Channel name Signal Type: If the PTZ camera is connected to the RS485 port, then choose "Analog", otherwise choose "Digital". The following items are available for Analog PTZ only: Protocol: Choose the communication protocol between the PTZ capable camera and NVR.
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  • Page 89: Mfz & Ptz Control

    NVR User Manual 5.1.4.1. MFZ & PTZ Control In live view, left click the mouse on a connected camera to display the Camera Quick Toolbar. Click the PTZ icon to open the PTZ control panel. 5.1.4.1.1. Controlling a MFZ Camera Adjust the optical lens to zoom in or zoom out if a MFZ (Motorized Focus &...
  • Page 90 NVR User Manual To operate the motorized movement of the MFZ lens: Zoom: To control the zoom in and zoom out: : Single click the button, the lens will perform a single adjustment to zoom out the image and then auto focus. Click and hold on ...

  • Page 91: Controlling Your Ptz Camera

    NVR User Manual 5.1.4.1.2. Controlling Your PTZ Camera In live view, click the left button of your mouse on the PTZ camera bring up the Camera Quick Toolbar. Click the PTZ button to open the PTZ control panel. Mode: To control the PTZ camera by PTZ, Preset, Line Scan, Watch Mode, Tour and Pattern Scan. Directional Buttons: Click and hold the directional buttons to move the camera in the direction selected.

  • Page 92: Controlling Ptz

    NVR User Manual Lens Control Buttons: To control the optical zoom, focus length and iris of the lens. Single click on the button, the lens will perform a single adjustment to zoom out the image and then auto focus. Click and hold ...

  • Page 93: Watch Mode

    NVR User Manual Click on the image and hold the mouse to drag a rectangle from point A to point B, the camera will zoom in to make the objects closer. Click on the image and hold the mouse to drag a rectangle from point B to point A, the camera will zoom out to make the objects farther.
  • Page 94 NVR User Manual Click the button, and then click and hold your mouse on the live view screen, drag a rectangle with yellow line to frame the targeted person. The camera will focus on the select person till he/she disappears from view.
  • Page 95 NVR User Manual 5.1.4.1.2.2 Preset Position Configure the preset positions. A preset position is a particular position within the image that you would like the camera to focus on. Up to 255 different preset positions can be created. ① 1. Select PRESET mode.
  • Page 96 NVR User Manual 12. Click the visual icon , a thumbnail of the preset positions are displayed on the bottom of the live view image. Go to, delete or add a preset position in the visual interface.
  • Page 97 NVR User Manual 5.1.4.1.2.3 Watch Mode Watch mode allows the camera to perform a preset action when the camera is not performing other operations, such as moving to a preset position, starting cruise, etc. ① 1. Select the Watch Mode. 2.

  • Page 98: Line Scan

    NVR User Manual 5.1.4.1.2.4 Line Scan Line Scan allows the camera to automatically cruise between position A to position B horizontally. 1. Select Line Scan mode. Speed: Adjust the speed control to change how fast or slow the camera will pan or tilt. 3.

  • Page 99: Tour

    NVR User Manual 5.1.4.1.2.5 Tour With the Tour function, it is possible to setup an auto cruise (maximum 4 tracks/different tours) by choosing different preset positions. ① ② ③ ⑥ ④ ⑤ 1. Select Tour mode. 2. Select a track. Maximum 4 tracks available. 3.
  • Page 100 NVR User Manual 4. Click the add button , a position box will be added and displayed in the position list. Click the box to choose a preset position. Maximum 32 positions can be added to a track.  5. Click on the blank area on the right side of the position box, and then delete the preset position by clicking the delete button or click button to change its sequence.

  • Page 101: Pattern Scan

    NVR User Manual 5.1.4.1.2.6 Pattern Scan This is a function that allows the camera to implement auto cruise by following a programmed route. 1. Select Pattern Scan mode. Track: Select a track. Maximum 4 tracks available. Speed: Adjust the speed control to change how fast or slow the camera will pan or tilt.

  • Page 102: Privacy Zone

    NVR User Manual 5.1.5. Privacy Zone This function can obscure all or part of the image for privacy (create up to 4 privacy masks per camera). Areas obscured by a mask won't be shown in live view or recorded video.
  • Page 103 NVR User Manual Channel: Select a camera that you would like to edit. Enable Privacy Zone: Enable/disable this function. Area 1 to 4: Select the area number to enable. Up to 4 privacy masks can be enabled per camera. The masks will appear in the Live View windows.

  • Page 104: Motion Detection

    NVR User Manual 5.1.6. Motion Detection Configure motion parameters. When motion has been detected by one or more cameras, the NVR will send an alert. It does this by sending an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app.
  • Page 105 NVR User Manual  Human: The camera only alerts when a human being is detected.  Vehicle: The camera only alerts when vehicles are detected.  Vehicle & Human: The camera only alerts when human beings and/or vehicles are detected. Motion Detection Area Setup: Click icon to open the setup page.
  • Page 106 NVR User Manual 5. Adjust the sensitivity if needed, right-click the mouse to exit. 6. Click "Apply" to save the settings.

  • Page 107: Motion Alarm Settings

    NVR User Manual 5.1.6.1. Motion Alarm Settings Click the Alarm button to change options for alarm notifications and more. Buzzer: When motion is detected, it is possible to enable the NVR's buzzer to sound for a predetermined amount of time. Click the drop-down menu to select a time.
  • Page 108 NVR User Manual Local: External alarm devices connected to the NVR. CH->1: External alarm devices connected to IP cameras. Latch Time: To configure the external alarm time when motion detection is triggered. Record: This option allows selecting additional cameras to start recording when motion is detected by the camera. ...
  • Page 109 NVR User Manual (Slide to the right to view more options) FTP Picture Upload: Check the box to save snapshots to your ftp server when a motion event has occurred.. FTP Video Upload: Check the box to save videos to your ftp server when motion detection is triggered. Picture to Cloud: Check the box to save snapshots to the cloud via Dropbox or Google Drive when motion detection is triggered.

  • Page 110: Pir

    NVR User Manual 5.1.7. PIR Configure PIR (passive infrared motion detector) parameters. When a PIR alarm has been detected by one or more cameras, the NVR will alert about a potential threat. It does this by sending an email alert with an attached image from the camera to use as a reference (if this option is enabled) and/or sending push notifications via the mobile app.
  • Page 111 NVR User Manual Click icon into the setup page. PIR Detection Area Setup: The entire image is selected for PIR detection (red blocks) by default. Click "Clear All" to clear the entire detection area.  To create a new detection area: Press and hold the left mouse button to select a cell or square , then click and drag to select the area that PIR will be detected.

  • Page 112: Pir Alarm Settings

    NVR User Manual 5.1.7.1. PIR Alarm Settings Click the Alarm button to change options for alarm notifications, alerts and more.
  • Page 113 NVR User Manual Buzzer: When a PIR alarm is detected,it is possible to enable the NVR's buzzer tosound for a predetermined amount of time. Click the drop-down menu to select a time.  Alarm Out: If the NVR or IP camera supports connection to external relay output devices, the system can send an alert message to the external alarm devices.
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  • Page 115 NVR User Manual (Slide to the right to view more options) FTP Picture Upload: Check the box to save snapshots to a ftp server when PIR detection is triggered. FTP Video Upload: Check the box to save videos to a ftp server when PIR detection is triggered. Picture to Cloud: Check the box to save snapshots to the cloud via Dropbox or Google Drive when PIR detection is triggered.

  • Page 116: Roi

    NVR User Manual 5.1.8. ROI Regions of Interest (ROI) This function aims to improve the image encoding quality of selected regions and reduce the encoding quality in un-selected areas. To ensure the image sharpness of the selected regions while constant bitrate is the setting being used. (Note: This function needs to be supported by the camera.
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  • Page 118 NVR User Manual Setup: Click to open the settings page. Area: Used to set whether to enable ROI selection. The configuration takes effect after clicking Apply.

  • Page 119: Record

    NVR User Manual 5.2. Record The recording configuration setting are available in the Record and Capture menus accessible from the Main Menu. From here, you can access and change the recording frame rate, resolution and recording schedule for each camera connected. As well as enable and set a schedule for the NVR to take a snapshot each time when an event occurs.
  • Page 120 NVR User Manual Video Encode Type: It will list the codecs which are supported by the connected camera. The H.265 codec will compress the information more efficiently and provide the best video quality for a given bandwidth between each camera and the NVR. H.265+ has more compression then H.265.
  • Page 121 NVR User Manual (Slide to the right to view more options) I Frame Interval: This configures the number of partial frames that occur between full frames (I-Frames) in the video stream. For example, in a scene where a door opens and a person walks through, only the movements of the door and the person are stored. The stationary background that occurs in the previous partial frames are not encoded.
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  • Page 123: Audio Encoding

    NVR User Manual 5.2.1.2. Audio Encoding If the camera has built-in microphone or supports an external audio input device, it is possible to enable the audio stream, define the input/output volume, and select the audio encode type. Enable: To turn on or turn off the audio streaming. Volume: To choose the audio output volume Output Input...

  • Page 124: Record

    NVR User Manual 5.2.2. Record Configure the recording parameters for each channel.

  • Page 125: Recording Configuration

    NVR User Manual 5.2.2.1. Recording Configuration Record Switch: Check to enable the recording for this channel. Stream Mode: By default, the NVR will record both Mainstream and Substream video (known as Dual-stream).  Mainstream (high quality) is used for video playback when using your NVR console directly.
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  • Page 127: Recording Schedule

    NVR User Manual 5.2.2.2. Recording Schedule Specify when the NVR records video and defines the recording mode for each channel. The recording schedule allows setting daily and hour by hour schedules for normal (continuous) recording, motion recording, I/O alarm recording & PIR recording (if the camera supports). By default, the NVR is set to continuous recording 24hr/7days a week.
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  • Page 129 NVR User Manual 3. Drag the cursor to select the hours to schedule the recording for the desired time period. 4. The set recording schedule is valid only for one channel. To use the same recording schedule for other channels, use the Copy option.

  • Page 130: Capture Images

    NVR User Manual 5.2.3. Capture Images Enable and set a schedule for the NVR to take a snapshot each time an event occurs. It helps to find alarm events quickly and can also be used for a timelapse photo record. Note: The maximum resolution of a captured image is 1920x1080.
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  • Page 132: Capture Schedule

    NVR User Manual 5.2.3.2. Capture Schedule Create a capture schedule so the NVR can take snapshots when an event has occurred or to take snapshots using a time interval (every 5 seconds, for example). 1. Choose a Channel to set. 2.
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  • Page 134: Alarm Settings

    NVR User Manual 5.3. Alarm Settings Configure the alarm actions when events occurs. 5.3.1. Motion Alarm Buzzer: When motion is detected, it is possible to enable the NVR's buzzer to sound for a predetermined amount of time. Click the drop-down menu to select a time. Alarm Out: If the NVR or IP camera supports connection to external relay output devices, the system can send an alert message to the external alarm devices.
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  • Page 136 NVR User Manual Local: External alarm devices connected to the NVR. CH->1: External alarm devices connected to IP cameras. Latch Time: To configure the external alarm time when motion is triggered. Record: This option allows selecting additional cameras to start recording when motion is detected by the camera.
  • Page 137 NVR User Manual (Slide to the right to view more options) FTP Picture Upload: Check the box to save snapshots to a ftp server when motion detection is triggered. FTP Video Upload: Check the box to save videos to a ftp server when motion detection is triggered. Picture to Cloud: Check the box to save snapshots to the cloud via Dropbox or Google Drive when motion detection is triggered.

  • Page 138: Pir Alarm

    NVR User Manual 5.3.2. PIR Alarm Buzzer: When PIR is detected, it is possible to enable the NVR's buzzer to sound for a predetermined amount of time. Click the drop-down menu to select a time. Alarm Out: If the NVR or IP camera supports connection to external relay output devices, the system can send an alert message to the external alarm devices.
  • Page 139 NVR User Manual Local: External alarm devices connected to the NVR. CH->1: External alarm devices connected to IP cameras. Latch Time: To configure the external alarm time when PIR detection is triggered. Record: This option allows selecting additional cameras to start recording when PIR is detected by the camera. ...
  • Page 140 NVR User Manual FTP Picture Upload: Check the box to save snapshots to a ftp server when PIR detection is triggered. FTP Video Upload: Check the box to save videos to a ftp server when PIR detection is triggered. Check the box to save snapshots to the cloud via Dropbox or Google Drive when PIR detection is triggered. Picture to Cloud: Video to Cloud: Check the box to save videos to the cloud via Dropbox or Google Drive when PIR detection is triggered.

  • Page 141: I/O Alarm

    NVR User Manual 5.3.3. I/O Alarm If the NVR or the connected camera has alarm input function, configure the settings to make the connected sensor work properly. Alarm In: Alarm input channel  Local: Alarm input devices connected to NVR ...
  • Page 142 NVR User Manual Click button, to choose the external alarm devices:  Local: External alarm devices connected to the NVR. CH->1: External alarm devices connected to IP cameras. Latch Time: To configure the external alarm time when IO detection is triggered.
  • Page 143 NVR User Manual Send Email: An email alert will be sent when an alarm event is detected. Un-check the box to disable this. (Slide to the right to view more options) FTP Picture Upload: Check the box to save snapshots to a ftp server when IO detection is triggered. FTP Video Upload: Check the box to save videos to a ftp server when IO detection is triggered.

  • Page 144: Combined Alarm

    NVR User Manual 5.3.4. Combined Alarm Combined Alarm function allows to setup a combination of 2 alarm types. The NVR will only alert when both alarm types are triggered at the same time. This would help to minimize the false alarm rate. Enable Alarm ：...
  • Page 145 NVR User Manual Buzzer: When a combined alarm is detected, it is possible to enable the NVR's buzzer to sound for a predetermined amount of time. Click the drop-down menu to select a time.  Alarm Out: If the NVR or IP camera supports connection to external relay output devices, the system can send an alert message to the external alarm devices.
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  • Page 147 NVR User Manual (Slide to the right to view more options) FTP Picture Upload: Check the box to save snapshots to a ftp server when combined alarm detection is triggered. FTP Video Upload: Check the box to save videos to a ftp server when combined alarm detection is triggered. Picture to Cloud: Check the box to save snapshots to the cloud via Dropbox or Google Drive when combined alarm detection is triggered.

  • Page 148: Ptz Linkage

    NVR User Manual 5.3.5. PTZ Linkage If there are one or more PTZ cameras connected to the NVR, it is possible to set the actions of PTZ cameras when motion event, I/O sensor alarm and/or PIR alarm occurs, to move your PTZ cameras field of view to a selected preset position. Switch: Check the box to enable the PTZ linkage function.

  • Page 149: Exception Alarm

    NVR User Manual 5.3.6. Exception Alarm Set up system alerts for abnormal events in the NVR. Event Type: There are three event types that your NVR will detect as an exception:  No Space on Disk: no space left on the hard drive. a hard drive error.
  • Page 150 NVR User Manual Alarm Out: If the NVR or IP camera supports connection to external relay output devices, the system can send an alert message to the external alarm devices. Click button, to choose the external alarm devices:  External alarm devices connected to the NVR. Local: CHx->1: External alarm devices connected to IP cameras.

  • Page 151: Alarm Schedule

    NVR User Manual 5.3.7. Alarm Schedule Set the schedule individually for Alarm out, Push Notification, FTP Upload, Cloud Upload, Buzzer and Voice Prompts. Channel: Select the channel to set the schedule. 2. Click on the radio button of the type of event to set a schedule for. 3.
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  • Page 153: Voice Prompts

    NVR User Manual 5.3.8 Voice Prompts If the NVR or IP camera supports the voice prompt function and has a built-in or external speaker, it is possible to set a customized voice alert when an alarm event occurs. 5.3.8.1. Voice File Management You can create and delete voice files in this section.

  • Page 154: Creating Voice Files

    NVR User Manual 5.3.8.1.1. Creating Voice Files The system provides 3 different methods to create customized voice alerts: Import Files, Local Conversion Internet Server Conversion: Import Files: Supports importing MP3, WMA and WAV files from a USB flash drive and/or web page. Choose mode.
  • Page 155 NVR User Manual Internet Server Conversion：The system supports converting plain texts into a multi-language audio file by internet server. Choose Local Conversion model and language to be spoken.  Input the name of the file and type the message to be played for voice alerts. ...
  • Page 156 NVR User Manual 5.3.8.1.2. Preview Voice After creating the voice files, it is possible to preview them with the NVR and/or IP camera's speaker. ② ③ ① Voice Prompts: Select a voice file. 2. Choose the voice playing device.  Local indicates the NVR audio output device.

  • Page 157: Delete Voice Files

    NVR User Manual 5.3.8.1.3. Delete Voice Files To delete the voice file(s), follow the steps below: ② ① Voice Prompts: Select a voice file. 2. Click the delete button to delete the file. 3. Repeat step 1 and 2 to delete additional files.

  • Page 158: Loop Management

    NVR User Manual 5.3.8.2. Loop Management The system can play a continuous loop of the voice alerts during a scheduled time period. ① ④ ③ ② ⑥ ⑤ 1. Select the play device. Voice Prompts: Choose a voice file. 3. Set the time period. 4.
  • Page 159 NVR User Manual 5.3.9 Deterrence Configure the action of built-in white lights ("spotlights") and speaker of deterrence cameras when an alarm event is triggered. Cameras that support these features are required.
  • Page 160 NVR User Manual Setup: Click button to open the configuration page.  Light: Click the drop-down menu to enable the camera's white light.  Light Brightness: Adjust the flood light value. (Not all cameras support this setting) The greater the value, the brighter the light will be. ...
  • Page 161 NVR User Manual Click "Save" to save changes made.  Right-click the mouse to exit.  When the camera is connected to the NVR with web port, the schedule interface might be displayed as shown below: All supported alarm types are listed. It is possible to configure the schedule for each individual alarm type.

  • Page 162: Siren

    NVR User Manual 5.3.10. Siren Set the siren-related parameters of cameras directly connected to the NVR that have a built-in speaker. Channel: Select the built in poe port channel. Enable: Enable/disable the siren function. Siren Type: Select the siren audio file. By default two audio files are provided. Up to three customized audio files (PCM format or WAV format) can be imported.

  • Page 163: Disarming

    NVR User Manual Schedule: If the IP camera is connected to the NVR via the HTTP port, click Schedule to open the setting page. If a channel is selected in the schedule, it indicates that the channel can trigger siren alarms during the corresponding period. Set the siren linkage alarm and effective time of a function by selecting the corresponding function sub-tab and switch.
  • Page 164 NVR User Manual Disarming: Enable/disable the one-click disarming function. Disarm Alarm Linkage Action: Set the alarm linkage types to be disarmed. All: Select to clear all the types. Buzzer: Enable/disable the buzzer. When the one-click disarming function is enabled, select this option to disable the buzzer. Alarm Out: Enable/disable external alarm output.
  • Page 165 NVR User Manual Show Message: Enable/disable the display messages function. When the one-click disarming function is enabled, select this option to not display the alarm messages when motion is detected on the preview page. Send Email: Enable/disable email notifications. When the one-click disarming function is enabled, select this option to disable email notifications when an alarm is triggered.
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  • Page 167: Ai Setup

    NVR User Manual 5.4. AI Artificial Intelligence (AI) is a set of advanced functions for the system to detect a variety of alarm events based on face detection, human detection and vehicle detection technology with AI powered IP cameras. This section will be available if the NVR has AI capabilities. Both the NVR and cameras must support these functions.

  • Page 168: Fd (Face Detection)

    NVR User Manual 5.4.1.1. FD (Face Detection) Enabling this function is a great way to monitor different areas. When human faces are detected, the NVR will activate recording, and it will also send an alert. This makes it ideal for restricted places where there shouldn't be people roaming around at particular times. Switch: Check the box to enable the face detection.
  • Page 169 NVR User Manual Channel: Choose the channel you want to set.
  • Page 170 NVR User Manual Snap Mode: Set how snapshots containing a recognized face will be captured. This can affect the number of facial recognition notifications that you will receive:  Real time Mode: The camera tracks and captures the face of someone entering and leaving the facial detection area. There will be two notifications in the Alarm Notification Panel - one when the face is first detected and again as the face leaves the facial detection area.
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  • Page 172 NVR User Manual Max Pixel: The maximum face size in pixels. For the camera to detect faces within close proximity to each other, try increasing the maximum pixel value, otherwise leave the default value. Face Enhance: Face enhancement makes it easier to recognize moving faces, but it may lower the whole picture quality. Face Attribute: Enable this function to detect gender, age, mask, glasses and facial expression.
  • Page 173 NVR User Manual Line mode is choosen, adjust the position, length of the line, and choose the detection direction from B A or AB.  Dynamic Marking ： If Disable is selected, the green tracking frame that surrounds a detected face will not be visible during Live View mode and playback.

  • Page 174: Pd & Vd (Human & Vehicle Detection)

    NVR User Manual 5.4.1.2. PD & VD (Human & Vehicle Detection) When human beings and/or vehicles are detected, the NVR will activate recording, and it will also send an alert. Switch: Check the box to enable the human & vehicle detection. Setup: Click setup to open the settings page.
  • Page 175 NVR User Manual Snap Mode: Set how snapshots containing a recognized object will be captured. This can affect the number of notifications that you will receive:  Default: A single, „best‟ snapshot of the detected human/vehicle is captured.  Real-time Mode: The camera tracks and captures the people/vehicles entering and leaving the detection area.

  • Page 176: Pid (Perimeter Intrusion Detection)

    NVR User Manual Dynamic Marking ： If Disable is selected, the green tracking frame that surrounds a detected object will not be visible during Live View mode and playback. PTZ Auto Tracking: If a PTZ camera (the camera must support this function) is connected, this function might be available. Enable to activate the PTZ auto tracking function.
  • Page 177 NVR User Manual Channel: Select the channel. Detection Type: Select the detection targeted object/s. Rule Number: Select the number of PID areas. Maximum of 4 areas. Rule Switch: Enable/disable PID Rule Type: Select one of the following: AB: Only detects activity crossing from side A to side B. ...
  • Page 178 NVR User Manual BA: Only detects activity crossing from side B to side A.  AB: Will detect activity from either side B to side A or side A to side B.  6. Use the mouse to click 4 points in the camera image to draw a virtual region. The shape of the region must be a convex polygon.

  • Page 179: Lcd (Line Crossing Detection)

    NVR User Manual 5.4.1.4. LCD (Line Crossing Detection) Line Crossing Detection detects people, vehicle or other objects that cross a defined virtual line. The NVR will record and send notifications when a LCD alarm is triggered. Switch: Enable/disable Line Crossing Detection. Sensitivity: Adjust the sensitivity level.
  • Page 180 NVR User Manual Channel: Select the channel. Select one or more of the detection types. Detection Type: Rule Number: .Select which line rule to set or make changes to. (Maximum of 4 lines in the same image) Rule Switch: Enable/disable LCD. Rule Type: Select the rule type for each line.

  • Page 181: Cc (Cross Counting Detection)

    NVR User Manual 5.4.1.5. CC (Cross Counting Detection) Cross Counting function will count the times an object or person has crossed a virtual line from both directions. The NVR will record and send notifications when a LCD alarm is triggered. Switch: Enable/disable the cross-counting function.
  • Page 182 NVR User Manual Channel: Select a channel. Type: Select a detection type.  Motion: All moving subjects will be detected by the system  Person: Only human beings will be detected  Vehicle: Only vehicles will be detected. Alarm Number. Input the alarm number. The NVR will send an alert if the number of entries minus the number of exits exceeds the alarm number.
  • Page 183 NVR User Manual End Time: Set the detection end time. Enable/disable CC detection. Rule Switch: Rule Type: Select a rule type. AB: If a targeted object is detected moving from side A to side B, the system will count it as 1 entry; if a targeted object is ...
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  • Page 185: Hm (Heat Map)

    NVR User Manual 12. The Cross Counting statistical data will be displayed on the left top corner of the image. Reset Count: Clears/resets the statistical data. Dynamic Marking: Enable/disable the green tracking frame that surrounds a detected object to be visible/invisible during live view and playback.
  • Page 186 NVR User Manual Channel: Select the channel. Rule Switch: Enable/disable Heat Map. 3. By default, the entire image will be activated as heat map region. To modify the region, click the red box on the top left corner, the borders of the region will be change to red. Click, hold and drag each red corner dot to adjust the heat map region. Save: Save the settings.

  • Page 187: Cd (Crowd Density Detection)

    NVR User Manual 5.4.1.7. CD (Crowd Density Detection) Crowd density detection is based on face detection technology, which is used to detect when a crowd is gathering to maintain control and order in a selected area. When the total number of detected people in a certain area exceeds the defined allowed number, the system will send an alert.
  • Page 188 NVR User Manual ① ② ③ ④ ⑤ ⑧ ⑦ ⑥ Channel: Select the channel. Min Pixel: To set the minimum and maximum number of pixels for face detection. Max Detection: Set the maximum allowed number for „entry/no exit‟. When the total number of detected people in the selected area exceeds the defined allowed number, the system will send an alert.

  • Page 189: Qd (Queue Length Detection)

    NVR User Manual Detection Range: Choose one. The entire image is enabled for face detection as the detection area.  Full Screen: Customize, Use your mouse to click 8 points in image to draw a virtual region.  Rule Switch: .Enable/disable Crowd Density Detection.
  • Page 190 NVR User Manual ① ② ③ ④ ⑤ ⑥ ⑨ ⑧ ⑦ Channel: Select a channel. Min Pixel/ Max Pixel:To set the minimum and maximum number of pixels for face detection. Max Detection: Set the maximum allowed number. When the total number of detected people in the line within the detection area exceeds the defined allowed number, the system will send an alert.

  • Page 191: Lpd (License Plate Detection)

    NVR User Manual Detection Range: Choose one. The entire image is enabled for the QD detection area. Full Screen: Customize, Use your mouse to click 8 points in image to draw a virtual region.. Rule Switch: Enable/disable QD detection. Save To save the settings.
  • Page 192 NVR User Manual ① ② ③ ④ ⑤ ⑥ ⑦ ⑨ ⑧ Channel: Select a channel.
  • Page 193 NVR User Manual Snap Mode: Select how snapshots containing a readable license plate will be captured. This can affect the number of license plate detection notifications received.  Default Mode: a single, „best‟ snapshot of the license plate is captured. ...
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  • Page 195: Rsd (Rare Sound Detection)

    NVR User Manual LPD Enhance: Enable/disable license plate detection enhancement.  Day Level: Set the day time level, which is applicable to day time scenarios. The larger the level value is, the brighter the image is. The lower the level value is, the darker the image is. The level value range is 0–255. ...
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  • Page 197: Sod (Stationary Object Detection)

    NVR User Manual Detection Type:  Baby Crying Sound: Check the box to enable baby crying detection.  Dog Barking: Check the box to enable dog barking detection.  Gunshot: Check the box to enable gunshot detection. Save: Save the settings. 5.4.1.11.
  • Page 198 NVR User Manual Switch: Check the box to enable SOD function. Sensitivity: Set the sensitivity level. Level 1 the lowest sensitivity level - level 4 is the highest sensitivity level. Click Setup icon to open the settings page.
  • Page 199 NVR User Manual Channel: Select a channel. Rule Number. Set the number of SOD areas. Maximum 4 areas can be set in the camera. Rule Switch: Enable/disable SOD Rule Type.Select one:  Legacy: NVR will only detect „left behind‟ objects. ...
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  • Page 201: Sound Detection

    NVR User Manual 5.4.1.12. Sound Detection Sound Detection, will alert when the NVR detects audio that matches or exceeds the set trigger level. Switch: Enable/disable sound detection. Rise: Enable/disable sound Rise detection. Rise Sensitivity: Change the sensitivity level. The higher the number, the more sensitive the camera will be when detecting sound. Sound Intensity: Set a threshold of sound intensity, the lower value, the more sensitivity.
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  • Page 203: Video Tampering

    NVR User Manual Schedule: Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares corresponding to the desired time period. The sound detection will be active during the time periods shown in blue. Sound detection will not take place for the time periods indicated in black..
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  • Page 205: Schedule

    NVR User Manual 5.4.1.14. Schedule Configure the recording schedule for AI detection functions. The interface may vary based on different camera firmware: Channel: Select the channel. 2. Click on the AI mode button to choose one of the detection functions 3.
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  • Page 207 NVR User Manual Interface B Channel: Select a channel. Enable: Check to activate the AI recording schedule. 3. Click on the AI mode button to choose a detection function. The detection functions with red a button are mutually exclusive, one and only one of them can be activated at the same time.
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  • Page 209: Ai Recognition

    NVR User Manual 2. AI Recognition The system supports Facial Recognition and License Plate Recognition. Configure the recognition settings and manage the database in the following sections. 5.4.2.1. Model Configuration Select the Face Recognition AI algorithm model. If the NVR or a camera support Facial Recognition, the model version will be displayed in the Face Recognition Local: NVR...
  • Page 210 NVR User Manual For face detection and recognition functions, the system will select a face recognition model automatically the first time face AI functions are set up. To manually choose the face recognition model, deselect the "Auto select recognition model" box and select a face recognition model. Rules &...
  • Page 211 NVR User Manual If one or more selected cameras (not all) are off-line, the recognition functions will automatically be assigned to the rest of selected camera(s). 6. When the recognition model is enabled on a single camera and the camera is off-line, the face recognition will stop working. The system will send an alert/notification as shown below.
  • Page 212 NVR User Manual 7. To change the model to a different version, the system will send a notice, click "OK" to continue. 8. If the recognition model has been changed to a different version, the system will send a notice. 9.
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  • Page 214: Face Recognition Database Management

    NVR User Manual Click to update 5.4.2.2. Face Recognition Database Management Create and manage face profiles (database) to classify different people into different groups. Configure the system actions for each group.
  • Page 215 NVR User Manual There are 3 default groups:  Allow List: Used to define a list of people that are regarded as acceptable or trustworthy, such as family members, colleagues, frequent customers, etc.  Block List: Mostly used to define a list of people that are regarded as unacceptable or untrustworthy and are not wanted or permitted to be in a designated area.

  • Page 216: Create Face Profiles From Local Storage Device

    NVR User Manual 5.4.2.2.1. Create Face Profiles from Local Storage Device This section will show how to create face profiles from face images that have been captured and stored on the NVR. 1. Click "Edit" of a group to create face profiles for that group. ①...
  • Page 217 NVR User Manual Channels: Click to specify the cameras to search.All channels are set to search by default. ⑤ ③ ④ ⑥ 4. Use the calendar to specify the date range. 5. Use the arrow buttons to quickly display face images from before the selected start dates or after the selected dates. Click the drop-down arrow to select how many days before or after the initial search dates to review.
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  • Page 219 NVR User Manual Narrow the search result by using Similarity: Select a face image(s) from the search result. B. Similarity: Select a value. This is the face similarity threshold (%). The higher the number, the more precise the result will be. C.
  • Page 220 NVR User Manual ⑧ ⑨ Profile Edit Page 8. Click on a face image. Enter their identification details, such as the person's name and age. If a name is not manually assigned to the profile, each face image is given a face ID as its name by default. 9.
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  • Page 222: Create Individual Face Profile From External Storage Device

    NVR User Manual 5.4.2.2.2. Create Individual Face Profiles from External Storage Device 1. To create face profiles from images not captured by the NVR or an external source, download the images to a USB flash drive. Insert the USB flash drive into the USB port of the NVR. Note: the supported formats for face image are ".jpg", ".jpeg", ".png", and ".bmp".
  • Page 223 NVR User Manual 3. From the Group window, click "Import". Click "External Storage Device".  ③ 4. Click the face image to import. Click “OK”. ④...
  • Page 224 NVR User Manual 5. Input/edit the pertinent details of the persons profile. 6. Click to configure the voice prompt for the person. View more on 5.3.9. Voice Prompts to learn how to configure this function. ⑥ ⑦ ⑧ Note: the voice file imported here applies only to this person. If multiple time periods are setup, a voice file must be imported for each time period.
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  • Page 226 NVR User Manual ⑨ Additional Face Image: To add additional face images at different angles for the same person to improve face recognition accuracy: Click , to add images from local and/or external storage device. Maximum of 10 additional images. Click to delete the select image.

  • Page 227: Create Bulk Face Profiles From External Storage Device

    NVR User Manual 5.4.2.2.3. Create Bulk Face Profiles from External Storage Device To create a batch of face profiles at once: 1. Click "Edit" of the group to create face profiles for. 2. From the Group window, find the " Download Import Template ".
  • Page 228 NVR User Manual 3. Insert a USB flash drive into NVR USB port. Click “Download Import Template”. A zip file named "import_template_enu.zip" will be downloaded on to the USB flash drive. 4. Insert the same USB drive into a PC/laptop. Unzip the file. There will be 2 files as shown above.
  • Page 229 NVR User Manual 9. Double click on the "facetemplate.csv" file to run it with excel. The content will display as shown below.  Column A: Name of the person  Column B: Gender of the person  Column C: Age of the person ...
  • Page 230 NVR User Manual 10. Input/Edit the cell data with the details of each person included in the batch of profiles being created. As shown below. Please Note: If you input a number more than 11 digits (no spaces) in a cell, the system will display the number in scientific notation, e.g., "1.23457E+11".
  • Page 231 NVR User Manual 11. Save the “.csv” file. Make sure the file is saved as CSV UTF-8 type. 12. Copy the “face images” folder containing the images of the people included in the batch of profiles being created and the "facetemplate.csv", paste it to the USB flash drive.
  • Page 232 NVR User Manual 16. Find and click the "facetemplate.csv" file from the USB flash drive. Click OK. 17. The face profiles are shown here. Click Import to import the face profiles into the NVR. ...

  • Page 233: Edit Face Profiles

    NVR User Manual 5.4.2.2.4. Edit Face Profiles To edit or delete a face profile: 1. Click Edit for the group to edit. 2. Import and export images:  Import: To import face images. View 5.4.2.2.1. Create Face Profiles.  Export: To export face image(s) to external USB flash drive.
  • Page 234 NVR User Manual 3. Left click the mouse on an image to select the image. Right click the mouse to display a pop-up menu. Left click an image to select the image. Right click the mouse to display the pop up menu.
  • Page 235 NVR User Manual Group: Select a group. Click   Delete: To delete the selected face profile.  Detail Information: Click to view the details of the selected face profile.

  • Page 236: License Plate Management

    NVR User Manual 5.4.2.3. License Plate Management Create and manage vehicle license plate profiles (database). Classify different vehicles into different groups in order to quickly identify vehicles as well as filter and receive notifications accordingly. There are 3 default groups: ...

  • Page 237: Create License Profiles From Local Storage Device

    NVR User Manual 5.4.2.3.1. Create License Profiles from Local Storage Device Create vehicle profiles from license plate images that have been captured and stored on the NVR. 1. Click "Edit" of the group to create license plate profiles for. ① 2.
  • Page 238 NVR User Manual Channels: Specify the cameras to search. All channels are set to search by default. 4. Use the calendar to specify the date range. To execute a search based on the parameters selected. Search:...
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  • Page 240 NVR User Manual 6. Use the arrow buttons to quickly display license plate images from before the selected start dates or after the selected dates. Click the drop-down arrow to select how many days before and after the initial selected dates to search. ...
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  • Page 242 NVR User Manual 5.4.2.3.2. Create License Plate Profiles Manually To create License Plate Profiles manualty. 1. Click "Edit" of the group to create license plate profiles for. ① 2. Click Import. 3. Edit the license plate profile, including plate number, color, make/model, type of vehicle, and the owner's information. ②...
  • Page 243 NVR User Manual 4. Click to configure the voice prompt for . View more on 5.3.9. Voice Prompts to learn how to configure this function. Alarm Channel: Click to configure. The system will alert when the license plate is detected and captured by the selected cameras. ...

  • Page 244: Create Bulk License Profiles

    NVR User Manual 5.4.2.3.3. Create Bulk License Profiles To create a batch of license plate profiles at once: 1. Insert a USB flash drive into the USB port of the NVR. 2. Click "Edit" of any group where at least one license plate profile already exists. 3.
  • Page 245 NVR User Manual 4. The ".csv" file will be exported and saved to the USB flash drive. Click OK. 5. Select the directory location to save the file. Click OK.
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  • Page 247 NVR User Manual 7. Edit the cells according to your actual conditions as illustrated as below: Please Note: If you input a number more than 11 digits (no spaces) in a cell, the system will display the number in scientific notation, e.g., "1.23457E+11". If so, adjust the format of the column to "Text": Select the column (such as ID code and...
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  • Page 249 NVR User Manual 7. Save the ".csv" file. Make sure the file is saved as CSV UTF-8 type. 8. Copy and paste the ".csv" file to the USB flash drive. 9. Insert the USB flash drive into the USB port of the NVR. 10.
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  • Page 252: Edit License Profiles

    NVR User Manual 5.4.2.3.4. Edit License Profiles To edit or delete a face profile.: 1. Click Edit of a group to edit the vehicle license plate profiles in. ① 2. Click Edit to modify the license plate profile details. Modify the information. Click Modify to apply.
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  • Page 254 NVR User Manual To delete, move or export license profile(s): 3. Select the license profile. Click "Delete" and confirm to delete the selected license profile(s).  Click "Move To… ", select the targeted group.  Click "Export" to save a ".csv" file to a USB flash drive. ...

  • Page 255: Ai Alarm Settings

    NVR User Manual 5.4.3. AI Alarm Settings Configure the alarm actions when event occurs. 5.4.3.1. FR (Face Recognition) Alarm Settings Configure alarm actions for different groups when faces are detected. Enable Alarm: Select the group(s) to enable alarm functions. If the checkbox isn't enabled, no actions specified for the group such as alarm notifications will be carried out by the NVR.
  • Page 256 NVR User Manual  Buzzer: Enable/disable the NVR's buzzer sounding for a predetermined amount of time when a face is detected. Click the drop-down menu to select a time.  Alarm Out: If the NVR or IP camera supports connecting to external relay output devices, the system can send an alert message to the external alarm devices.
  • Page 257 NVR User Manual  Face Capture: Enable/disable: a snapshot of the recognized face is saved to the face database in the NVR. Leave this option enabled so more facial images can be added to profiles later to improve the accuracy of face recognition. ...
  • Page 258 NVR User Manual Alarm Schedule: Click to configure the schedule of when alarm actions specified for the group will be active.  Channel: Select the channel. Click the mouse on a square, drag the cursor to select the hours of the day/night the alarm schedule will be active. ...
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  • Page 260: Ad (Attribution Detection) Alarm Settings

    NVR User Manual 5.4.3.2 AD (Attribution Detection) Alarm Settings Detect people's facial features and send an alarm according to the settings. Alarm Type: Select an alarm trigger condition:  No Mask: When a person is detected not wearing a face mask, the NVR will send an automated alert ...
  • Page 261 NVR User Manual Alarm Out: Enable/disable in supporting models only. If the NVR or IP camera supports connecting external relay output devices, the system can send an alert message to the external alarm devices. Click button, to choose the external alarm devices: ...

  • Page 262: Lpr (License Plate Recognition) Alarm Settings

    NVR User Manual 5.4.3.3. LPR (License Plate Recognition) Alarm Settings Configure alarm actions for different groups when license plates are detected. Enable Alarm: Enable/disable alarm functions for a group. If disabled, no actions, such as alarm notifications will be carried out by the NVR.
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  • Page 264 NVR User Manual Recognized License Number Number in License Profile Fault Tolerance Recognition Result AB123C AB-123-C ≤2 characters True AB123C AB-123-C ≤0 or 1 character False A8I23C AB123C ≤2 characters True A8I23C AB123C ≤0 or 1 character False B594SB B734KB ≤3 characters True B594SB...
  • Page 265 NVR User Manual Alarm: Click the button setup to specify the group actions to be taken by your NVR when a LPR event has occurred.  Buzzer: Enable/disable the NVR's buzzer sounding for a predetermined amount of time when an event is triggered. Click the drop-down menu to select a time.
  • Page 266 NVR User Manual  License Plate Capture: Enable/disable: a snapshot of the recognized plate is saved to the database in the NVR. Leave this option enabled so more images can be added to profiles later to improve the accuracy of plate recognition. ...
  • Page 267 NVR User Manual Alarm Schedule: Click to configure the schedule of when alarm actions specified for the group will be active.  Channel: Select the channel. Click the mouse on a square, drag the cursor to select the hours  of the day/night the alarm schedule will be active.

  • Page 268: Pd & Vd (Human & Vehicle Detection) Alarm Settings

    NVR User Manual 5.4.3.4. PD & VD (Human & Vehicle Detection) Alarm Settings Configure alarm actions when human beings and/or vehicles are detected. Buzzer: Enable/disable the NVR's buzzer sounding for a predetermined amount of time when an event is triggered. Click the drop-down menu to select a time.
  • Page 269 NVR User Manual Post Recording: Set the length of time after an event occurs the camera will continue to record. The default selection is recommended. Show Message: Enable/disable the alarm icon appearing on screen when an event is triggered. Send Email: Enable/disable an email alert being sent when an alarm event is triggered.
  • Page 270 NVR User Manual 5.4.3.5. FD/PID/LCD/CC/CD/QD/LPD/RSD/SOD/Sound Detection/Video Tampering Alarm Settings The setting method to configure alarm actions is same for FD (Face Detection), PID (Perimeter Intrusion Detection), LCD (Line Crossing Detection), CC (Cross Counting), CD (Crowd Detection), QD (Queue Length Detection), LPD (License Plate Detection), RSD (Rare Sound Detection), SOD (Stationary Object Detection), Sound Detection and Video Tampering.
  • Page 271 NVR User Manual Latch Time: To configure the external alarm time when the detection is triggered. Record: Record: Click "Record Channel" to enable recording. .Select Optional: Select the channel number(s)to have those cameras also record when an  event is triggered in the initial camera being set. Post Recording: Set the length of time after an event occurs the camera will continue to record.

  • Page 272: Statistics

    NVR User Manual 5.4.4. Statistics Retrieve and present statistical data when related AI detection is enabled on the camera(s).

  • Page 273: Face Recognition) Statistics

    NVR User Manual 5.4.4.1. FR (Face Recognition) Statistics Retrieve and present statistical data relating to the detection of faces when Face Recognition is enabled on the camera. The bar chart displays the number of faces that were detected during a specified time period. The pie chart displays the percentage share and frequency of detected faces added to each group.
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  • Page 275: Pd & Vd (Human & Vehicle Detection) Statistics

    NVR User Manual Export: Export the facial recognition data for the selected time period to a USB flash drive. The file will be saved as a *.CSV file. Open the file in Excel (or similar software) to further analyze the data. 5.4.4.2.

  • Page 276: Cc (Cross Counting) Statistics

    NVR User Manual 5.4.4.3. CC (Cross Counting) Statistics Retrieve and present statistical data relating to the times an object or person crossed a virtual counting line, when cross counting detection is enabled on the camera. Channel: Select the channel. Date: Select the search date.

  • Page 277: Hm (Heat Map) Statistics

    NVR User Manual 5.4.4.4. HM (Heat Map) Statistics Retrieve and present statistical data relating to the detection of objects when the Heat Map function is enabled on the camera. The color map gives a visual display showing the area and frequency of motion detected. Warm colors represent high frequency and cool colors represent low frequency.

  • Page 278: Network

    NVR User Manual 5.5. Network Configure network parameters 5.5.1.1. General If connected to a router that uses DHCP (Dynamic Host Configuration Protocol), check the box to enable DHCP. The router will automatically assign all the network parameters for the NVR. Disable DHCP to manually configure the network. ( This is for advanced users only.) Address: The IP address identifies the NVR in the network.
  • Page 279 NVR User Manual Gateway: This allows the NVR to connect to the internet and is typically the same IP address as your modem or router. The format of the Gateway address is the same as the IP Address. For example, "192.168.001.001". DNS1/DNS2: Input the DNS settings for your internet service provider.
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  • Page 281 NVR User Manual 5.5.1.2. PPPoE Settings This is a protocol that allows the NVR to connect to the network more directly via DSL modem. Enable PPPOE: Enable/disable PPPOE. User & Password: Enter the username and password provided by your ISP. Click Apply to save.
  • Page 282 NVR User Manual 5.5.1.3. SNMP SNMP (Simple Network Management Protocol) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behaviour. With the SNMP, the NVR can be connected with 3 party network management platforms and acquire the NVR information, such as firmware version number, device type, resolution, frame rate, etc.
  • Page 283 NVR User Manual 5.5.1.4. Wireless Connection With a compatible Wi-Fi dongle connected to an available USB port on the NVR, the Wi-Fi tab will appear. This provides the flexibility of placing the NVR in a different area, without having to be physically connected to the router or modem. Note: The Wi-Fi connection function is not supported by all models.
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  • Page 285 NVR User Manual 4. Input the password for the Wi-Fi access point. 5. Click Join. Ensure the password is correct before proceeding. After a short moment, the NVR will connect to your Wi-Fi access point.  6. Click to continue. The Link Status will change to Connected, showing a successful connection.
  • Page 286 NVR User Manual 5.5.1.5. Port Configuration http/https/rtsp: Generally used to log into the NVR‟s webpage or 3 party streaming player using the rtsp protocol. If the default port number (80) is used by other devices in the network, it may need to be changed. ...
  • Page 287 NVR User Manual Client Port: The internal port that the NVR will use to send information through. This particular port number (9000) is not used by many devices, however, if there is another NVR-like device on the same network, it ...
  • Page 288 NVR User Manual 5.5.2. DDNS Configure DDNS settings. The DDNS provides a static address to simplify remote connection to the NVR. To use the DDNS, first create an account with a DDNS service provider. DDNS: Check to enable DDNS. Server: Select the preferred DDNS server (DDNS_3322, DYNDNS, NO_IP, CHANGEIP, DNSEXIT).
  • Page 289 NVR User Manual 5.5.3. Email Settings Configure the email settings. Complete these settings to receive the system notifications via email when an alarm is triggered, HDD becomes full, HDD error status, or Video Loss occurs. Email is also important when a password reset is needed.
  • Page 290 NVR User Manual 5.5.3.1. Email Configuration Email: Enable/disable the email settings. Encryption: Enable if your email server requires the SSL or TLS verification. If you are not sure, set to Auto.  SMTP Port: Enter the SMTP port of your email server. SMTP Server: Enter the SMTP server address of your email.
  • Page 291 NVR User Manual 5.5.3.2. Email Schedule If email alerts are enabled on the NVR, alerts would be emailed 24 hours as default. The schedule can be changed for when the NVR will send those alerts. For example,to only receive alerts during the day but not in the evening, an alternative schedule can be created for each camera.
  • Page 292 NVR User Manual 5.5.4. IP FILTER IP Filtering is a great way to limit access to the network devices for specific groups of IP addresses. For example, if a malicious user is attacking the network, add a filter to prevent access to the devices from a single IP address or a block of IP addresses. Allow List: It includes a range of IP addresses that indicates what IP addresses are allowed to access the NVR to prevent unauthorized IP addresses from logging into the NVR.
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  • Page 294 NVR User Manual Single IP Address: to input a single IP address. Click IP Address Range to allow a block of IP addresses: input the start IP address and end IP address.  5. Click Save. Only IP address(es) from the Allow List can access the NVR now. Block List: Define what IP addresses are forbidden to access the NVR to prevent unauthorized IP addresses logging into the NVR.
  • Page 295 NVR User Manual 5.5.5. Voice Assistant The voice assistant function connects the NVR to Google Chrome Cast to cast the real-time surveillance images on a TV monitor by voice control. 5.5.5.2. Voice Assistant with Google Chromecast User: Input your Google account. Click Bind to connect to your Google...
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  • Page 297 NVR User Manual 3. Connect the Chorme Cast to the TV monitor, and power on it. 4. Search and install Google Home app to your mobile phone from app store. Run the installed Google Home app, touch "OK" to allow the app to use your local network and Bluetooth and then touch "Get Started".
  • Page 298 NVR User Manual Input the Home nickname and address and then touch "Next". To allow location access for the app.
  • Page 299 NVR User Manual 7. The app will automatically try to search devices on your local network. Choose Chrome Cast / Google TV. Make sure your Chrome Cast is turned on already, then touch "Next".
  • Page 300 NVR User Manual 8. Your Chrome Cast will be found. Touch "Next" to connect. Confirm the code by touching "Yes". 9. Choose a location for your Chrome Cast, then touch "Next".
  • Page 301 NVR User Manual 10. Choose the Wi-Fi network for your Chrome Cast and input the Wi-Fi password to connect. Make sure the Wi-Fi you choose is the same one used by your mobile phone and is in the same local network with your NVR. Touch "Continue" to next step.
  • Page 302 NVR User Manual 11. Touch "No Thanks", or "Sign Up" to login to your google account. Touch "Next" and "Skip Tutorial", and then touch "Finish Tutorial".
  • Page 303 NVR User Manual 12. Now the Chrome Cast has been added to your Google Home. Touch the + icon on the left top corner. Indoor, then choose "Set up device". Choose "Work with Google", touch the search icon on the right top corner and then input "Smart camera view".
  • Page 304 NVR User Manual Touch on "Smart Camera View" in the search result. You will need to sign in to the Google account and allow Google to access the device. Wait for a while, the Smart Camera View application will be linked to the Google Home.
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  • Page 306 NVR User Manual 13. Now the available cameras in the NVR will be displayed. Choose one of the cameras and then touch "Next". Choose a home & location for the cameras step by step. Repeat this step to add all cameras. 14.
  • Page 307 NVR User Manual 16. Now, you're able to stream your camera to your TV monitor by using text or voice command, like "Show/play the (your cameras name) Camera on (your TVs name) TV".
  • Page 308 NVR User Manual 5.5.6. Platform Access 5.5.6.1 Onvif This function is mainly used to connect 3 party platform, like ECMS/NVMS via the Onvif protocol. Enable: Enable/disable this function. Authentication: Select a Login authentication type: Digest_sha256, Digest, Digest/WSSE, WSSE or None. Choose one of them to match to the 3 party platform.
  • Page 309 NVR User Manual 5.5.6.2 RTMP The audio and video streams of the NVR channels can be pushed to the YouTube website using RTMP for live broadcasting. To use this function, do the following: Register a YouTube account. Create a live streaming studio. Set the URL and live code of the live streaming studio.
  • Page 310 NVR User Manual Enable: Enable/disable using RTMP. Server Address: Enter the live broadcasting address and live code of the YouTube server. (Note: "/" is used between the live broadcasting address and live code of the YouTube server.) Stream Type: Select the stream type of the live broadcasting channel. Both the mainstream and substream are supported. Channel: Select the channel for live broadcasting.
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  • Page 312 NVR User Manual 5.6. Device Configure the storage devices, including the internal Hard drive storage, external NAS storage and cloud storage. 5.6.1. HDD This allows formatting the NVR's hard drive, and it will be listed here for selection (if a new hard drive has been installed inside the NVR, it needs to be formatted before it can be used).
  • Page 313 NVR User Manual Format HDD: 1. Check the box(es) to select the hard drive(s). Click Format HDD. Select one of three options: Format the entire hard disk: All data will be erased: including events, log files and analytic information will be erased. ...
  • Page 314 NVR User Manual Record on ESATA: This menu will only be displayed if the NVR comes with an e-SATA port on the rear panel and an e-SATA HDD has been connected to the NVR. Not all models support this function.It will allow recording the video to an external e-SATA HDD to enhance your HDD capacity.
  • Page 315 NVR User Manual If the NVR supports installing multiple hard drives, and more than 1 hard drive is installed in the NVR, the edit option will be available. Click to edit the HDD as below: Disk Type: Set the hard disk to: Read Write, Read Only, or Redundant. ...
  • Page 316 NVR User Manual 5.6.1.1 Disk Group If the NVR supports installing multiple hard disks and more than 1 hard disk is installed in the NVR, the Disk Group menu will be available. The Disk Group function can assign the cameras to be recorded to different disk groups in order to reduce the load on a single hard disk and extend the life of hard disk.
  • Page 317 NVR User Manual If all the hard disks are set as Read Write, only Record Disk Group is available here.  If one or more hard disks are set as Redundant, the Redundant Disk Group option will also be available ...
  • Page 318 NVR User Manual Record Channel: Select which camera(s) will be recorded and saved into the hard disk(s) in the selected group. Maximum 16 cameras can be recorded in a group.  Click Apply to save the settings. 5.6.1.2. S.M.A.R.T Display technical information about the hard drive(s) installed inside the NVR. As well as evaluate and detect potential drive errors using testing options (three test types available).
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  • Page 320 NVR User Manual 5.6.2. Cloud Storage The NVR can send snapshots and video recordings to the cloud via Dropbox™ or Google Drive™, which is a service that allows you to store and share snapshots and video recordings. Always having them available when needed. Cloud Storage: Enable/disable Cloud Storage.
  • Page 321 NVR User Manual 5.6.2.1. Dropbox Settings Before activation, we recommend creating a Dropbox account. Go to www.dropbox.com. Input your name, email address, and a password.  Agree to the terms & conditions.  Click or tap the sign up button. ...
  • Page 322 NVR User Manual Once authorization is successful; the Dropbox web page will open. The Cloud has successfully completed the setup if there is a new folder titled with NVR device name and MAC address, in Dropbox. The alarm pictures and videos will be upload to this folder.
  • Page 323 NVR User Manual 5.6.2.2. Google Drive Settings Before activation, we recommend creating a Google Drive account. Go to https://www.google.com/drive. Input your name, email address, and a password.  Agree to the terms & conditions.  Click or tap the sign up button. ...
  • Page 324 NVR User Manual Enter your Google account and password to login your Google Drive. Click Allow. The Google Drive cloud setup is complete.
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  • Page 326 NVR User Manual 5.6.3 FTP Settings Configure the FTP settings for uploading captured snapshots or videos to a FTP server. FTP Enable: Enable/disable the FTP function. Server IP: Enter IP address or domain name of the FTP server. Port: Enter the FTP port for file exchanges. User Name/ Password: Enter the user name and password of FTP server.
  • Page 327 NVR User Manual 5.6.3.1. FTP Schedule If FTP upload is enabled on the NVR, images/video would be uploaded 24 hours a day as default. The schedule can be changed for when the NVR will upload images/videos. For example,to only upload images/video during the day but not in the evening, an alternative schedule can be created for each camera.
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  • Page 329 NVR User Manual 9. Using the mouse, click on a square and drag the mouse over the squares to select the hours of the day FTP upload will be active. 10. Repeat step 2 & 3 to set the schedule for other alarm types.

  • Page 330: General Settings

    NVR User Manual 5.7.1. General Settings Change general system information such as language, date & time, display settings, and more. 5.7.1.1. General Device Name: Rename the NVR(if needed). The name can include both letters and digital numbers. Device ID: Input an ID for the NVR. Composed of numbers only (6 digits, ex: 000000 or 111111). The device ID will identify the NVR. For example: 2 NVRs are installed in the same area;...
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  • Page 332 NVR User Manual Language: Select a language the system menus will display in. Multiple languages are available. Video Format: Select the correct video standard for your region. Menu Timeouts: Click the drop-down menu to select the time the NVR will exit the Main Menu if idle. Disable by selecting "OFF" (password protection will be temporarily disabled).
  • Page 333 NVR User Manual NTP Settings The NTP (Network Time Protocol) function allows the NVR to automatically sync its clock with a time server. This ensures that the date and time are accurate and ensures correct time stamping when events occur. Click enable.
  • Page 334 NVR User Manual 5.7.1.4. Output Configuration Configure video output parameters. Leave the default selection. Video Output: SEQ Mode: Select how many channels to display at a time when your NVR is in sequence mode. SEQ Dwell Time: Enter in seconds the maximum length of time to display the channel(s) in sequence mode before changing to the next channel(s) (300 seconds is the maximum).
  • Page 335 NVR User Manual Scale and Offset: Set the image scale and offset. Click Setup. Click the option to change the settings:  Scale: To adjust the size of the display window.  X Offset: To move the display window towards left or right. ...
  • Page 336 NVR User Manual 5.7.1.5 HDMI2 Set the output display parameters of the secondary screen (Not all models support this feature). Enable: Enable/disable the secondary screen display. View Setup: Select Static or Dynamic. Dynamic is selected, images are previewed on the secondary screen in a sequential manner. ...
  • Page 337 NVR User Manual 5.7.2. Users Configure user names, passwords and user permissions. The system supports the following account types: ADMIN: The system administrator has full control of the system, and can change the password of both administrator and users and enable/disable password protection. USER: Normal users only have access to live viewing, search, playback, and other...
  • Page 338 NVR User Manual 5.7.2.1. Edit Users Edit user passwords, enable or disable a user, set permissions and set Limitation of Remote Access. 1. Click Edit of the user to configure. 2. For the Admin: To change password, the password must be a combination of 8 to 16 characters, which are combined with at least 2 kinds of ...
  • Page 339 NVR User Manual 3. For a normal users:  User enable: Enable /disable the user.  User Name: Input a user name  Password: Input a password.  Confirm: Input the password again to confirm.  Limitation of Remote Access: Limit the number of remote logins with this user account at the same time. Remote logins include but are not limited to web interface, CMS/VMS, mobile app, 3 party platform.
  • Page 340 NVR User Manual 5.7.2.2. Edit User Permissions The administrator account is the only account that has full control of all system functions. Enable or disable access to certain menus and functions for other user accounts. 1. Click of the user to configure. 2.
  • Page 341 NVR User Manual 5.7.3. Maintenance Search & view the system log, load default settings, upgrade the system, export & import system parameters, manage system auto reboot, and more.
  • Page 342 NVR User Manual 5.7.3.1. System Log All actions and events that the NVR performs and detects are logged. These log files can be searched, viewed and copied to a USB flash drive for safekeeping. Start Date & End Date: Click the calendar icon to select the month, year and date to search.
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  • Page 344 NVR User Manual 5.7.3.2. Load Default Reset the NVR settings to its out-of-box factory settings. Choose to reset all settings at once, or just settings on specific menus. Restoring the default settings will not delete recordings and snapshots saved to the hard drive. Select All: To reset all settings back to the default settings.
  • Page 345 NVR User Manual 5.7.3.4. System Upgrade To upgrade the firmware by USB flash drive or online. 5.7.3.4.1. Upgrade by USB Flash Drive 1. Copy the firmware file (generally it is ended with ".sw") to a USB drive, and insert the USB flash drive into the NVR's USB port. 2.
  • Page 346 NVR User Manual 5.7.3.4.2. Online Upgrade The NVR supports upgrading firmware over the network. To use this function, set up the upgrade server in advance, create a directory for storing files on the server, and upload the upgrade firmware. Set the server user name. If the server is not configured with a Username: user, the parameter value can be left blank.
  • Page 347 NVR User Manual 5.7.3.5. Parameter Management Export the system settings to a USB flash drive, or import a system settings file from USB flash drive to the NVR. Insert a USB flash drive into one of the NVR‟s USB ports prior to using these functions. Save Settings: Click this button to export a configuration file containing all the settings that you have customized.
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  • Page 349 NVR User Manual 5.7.3.7. Developer Mode Manage advanced system settings. (Not available in all models). Acquire debug logs for authorized professionals when a defect is reported. Telnet: Enable/disable Telnet. This allows an authorized technician to connect to your NVR remotely. ...
  • Page 350 NVR User Manual 5.7.4. IP Camera Maintain Manage camera maintenance options, upgrade IP camera's firmware or restore default settings of an IP camera.
  • Page 351 NVR User Manual 5.7.4.1. Upgrade IP Camera 1. Select the camera(s). 2. Click Select File: Select the update file from a USB flash drive. 3. Click OK. 4. Click IPC Upgrade to start upgrading. The system admins password will be required to ...
  • Page 352 NVR User Manual 5.7.4.2. Load Default Settings of IP Camera 1. Select the IP camera(s) to restore. 2. Click Load Default to restore settings. The system admins password will be required to restore the settings. ...
  • Page 353 NVR User Manual 5.7.4.3. Reboot IP Camera Reboot IPC can be used as needed to resolve some camera issues. Select the camera(s). Click "Reboot IPC" to reboot selected camera(s).
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  • Page 355 NVR User Manual 5.7.4.4. Parameter Management Export system settings file to a USB flash drive. Import a system settings file from a USB flash drive. Insert the USB flash drive into one of the NVR‟s USB ports prior to using these features. Select the camera(s) to Export settings from or Import settings to.
  • Page 356 NVR User Manual 5.7.4.5. Format IP Camera Format the SD card installed in cameras that support SD recording functions. (not all models have this feature) Select the camera. Click "Format" to format its SD card.
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  • Page 358 NVR User Manual 5.7.5. System Information View the system information, channel information, record information & network status.
  • Page 359 NVR User Manual 5.7.5.1. System Information Displays technical information about the NVR, such as hardware/software version, IP address, network ports, MAC address, etc. If the NVR supports P2P function: The P2P ID & P2P QR code are  displayed on the information page. After downloading the Mobile ...
  • Page 360 NVR User Manual 5.7.5.2. Channel Information View channel information for each connected camera such as: mainstream and substream recording specifications, motion detection status & privacy zone. 5.7.5.3. Record Information View recording information for each connected camera such as: bitrate, stream type, recording resolution and frame rate (FPS).
  • Page 361 NVR User Manual 5.7.5.4. Network State Displays the network settings used by your NVR. Total input bandwidth available for the NVR. Total Bandwidth: Bandwidth being used by the NVR. Used Bandwidth:...
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  • Page 363 NVR User Manual Chapter 6. AI Scenario AI Scenario functions provide a variety of AI Detection types. Select an AI Detection type from the main setup page to open the settings pages of the selected function.
  • Page 364 NVR User Manual 6.1. Cross Counting This is an AI based application. The Cross Counting function detects the number of customers/visitors/vehicles in public places, like restaurants, parks, zoos, theaters, museums, car parks, etc. ⑥ ① ④ ② ⑤ ③...
  • Page 365 NVR User Manual 6.1.1. Real-time Display & Controls 1. Navigation Bar Button Function Channel View Mode: To count and view the real-time result of individual camera(s). Commonly used for small places with a single entrance & exit. Group View Mode: To count and view the real-time result of a group(s).
  • Page 366 NVR User Manual 3. Screen Display Controls Button Function Screen display layout of 4/6/9 channels. Continuously click a button to display next page. To show or hide the real-time data display. Clear counting data for the selected channel. Clear counting data for all channels 4.
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  • Page 368 NVR User Manual 5. Statistic Data Chart The all-day counting statistical data of all activated channels will be displayed here. Use the mouse wheel to move the timeline to left or right. 6. Full Screen Display Click to display the Real-time Counting Statistics Information Bar in full screen. ...
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  • Page 370 NVR User Manual 6.1.2. Settings of Channel View Mode 1. Click to open the configuration page. Check to Enable a channel(s) The Setup & Alarm icon will be blue if the camera in that channel supports AI function. If the is gray, then the camera does not support this function.
  • Page 371 NVR User Manual 6. Click Apply to save. 7. Click Channel View to view the live images & counting data of all activated channels.
  • Page 372 NVR User Manual 6.1.3. Settings of Group View Mode 1. Click to open the configuration page. ⑨ 2. Click to add channel(s) to the group. Add IP Camera (Max. 8 of group. Each individual channel can only be added to 1 group. If a channel is enabled in the Channel View mode, it can not be added to any group).
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  • Page 374 NVR User Manual ⑪ ⑩ 10. Choose which group to view the ⑨ real-time live images and counting data. 11. Click Map: to display the counting data in Map mode. a. Click to add a map image from a USB flash drive. b.
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  • Page 376 NVR User Manual 6.1.4. Advertise Mode Display advertising pictures with the Cross Counting functions. 1. Click Configuration in the Navigation bar to open the configuration page. 2. Check "Advertise Mode" 3. Click "Image" to load advising pictures from a USB flash drive. Add maximum 16 pictures (jpg, png or bmp file format).
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  • Page 378 NVR User Manual 6.1.5. Search Counting Data Click Search in the Navigation bar to search page. 1. Search for Channels or Groups separately. 2. Choose the channel(s) or group(s) to search. 3. Set the search duration by day, by week, by month or by year. 4.
  • Page 379 NVR User Manual 6.2. Face Attendance Face Attendance is an AI application based on face detection. View and check the real-time statistical data of attendance management visually. ⑥ ① ② ④ ⑤ ③...
  • Page 380 NVR User Manual 1. Customized title of the face attendance. 2. Overall attendance statistical data of all selected groups. 3. Individual attendance statistical data of each selected group: The total number of people who need to check attendance  The number of people who have checked attendance already ...
  • Page 381 NVR User Manual Channels: Choose face attendance channel(s). Click to choose face attendance group(s). Group: To edit the group database, click the icon to edit.  Check more on 5.4.2.2. Face Recognition Database Management.  To give a customized title to the face attendance. GUI Theme: On Duty Time: To set the on-duty time.
  • Page 382 NVR User Manual 6.3. Object Classification Object Classification is an AI application based on face detection and human/vehicle detection. which is used to classify and count the number of detected faces, human beings, motor vehicles and non-motor vehicles in a certain period. ①...
  • Page 383 NVR User Manual 1. Customized title of the object classification. 2. Live view screen: Display the live camera images. Click the screen split buttons to change the display layout.  Continuously click a button to display next page.  3. Notifications of detected face images. Use the mouse wheel to move up and down. 4.
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  • Page 385 NVR User Manual Chapter 7. Search, Playback & Backup Click Search in the Start Menu to enter Search section. Use the Search function to search for and play previously recorded videos as well as snapshots that are stored on the NVR's hard drive(s). Search and Play videos based on recording schedule, manual recordings or alarm events.
  • Page 386 NVR User Manual 7.1. Search & Play in General ① ⑨ ② ③ ④ ⑤ ⑥ ⑦ ⑧...
  • Page 387 NVR User Manual Search Options: Select one: General, Events, Sub-periods, Smart, Tag, External File, Picture, Slice & AI. Click the tab to search different event recordings. Search Date: Click the calendar icon to select a date to search on. A red underline on a date indicates recordings on those particular dates. ...
  • Page 388 NVR User Manual Stop playing. Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view. Right-click to exit. This button allows editing the video by setting mark in and mark out points which can then be copied to a USB flash drive.
  • Page 389 NVR User Manual 7.1.1. Video Segment Backup 1. Insert a USB flash drive into an available USB port on the NVR. 2. Search and start a video playback. 3. Move the mouse cursor, where on the timeline to cut a segment and click.
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  • Page 391 NVR User Manual 7.2. Search, Play and Back Up Event Recordings Event search displays a list of video recordings with the channel, start/end time, and recording type, conveniently summarized. Great for quickly backing up events to a USB flash drive. ①...
  • Page 392 NVR User Manual 1. Click the Events tab. 2. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time.
  • Page 393 NVR User Manual 7.2.1. Event Playback Control ① ② ③ ④...
  • Page 394 NVR User Manual 1. Select the events. Use the arrow buttons to turn page or use the keypad to navigate to a specific page.  Double-click on an event to play it directly.  2. Click to save selected events to the USB flash drive. Click button to play selected events.
  • Page 395 NVR User Manual Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view. Right-click to exit. This button allows you to edit the video by setting mark in and mark out points which you can then copy to a USB flash drive.
  • Page 396 NVR User Manual 7.3. Sub-periods Playback Sub-periods playback allows to play multiple video segments with different time periods simultaneously from a single channel. The recordings in a selected time period are divided evenly depending on the split-screen mode that has been selected. For example, if the time length of the video is an hour and Split-screen view is 4 cameras, the video will be divided in to 4, 15 minutes segments and played individually in each screen.
  • Page 397 NVR User Manual 1. Click the Sub-periods tab. 2. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time.
  • Page 398 NVR User Manual Pause. Play frame by frame. Click once to play a frame of the video. Stop playing. Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view.
  • Page 399 NVR User Manual 8. Click on any one of the split-screens, the time period of the video playing in the selected split-screen will be displayed on the timeline. The top color bar on the timeline indicates the time span of the selected split-screen video you. The bottom color bar of the timeline displays the time span of the entire recording being split.
  • Page 400 NVR User Manual 7.4. Smart Search & Playback Quickly search and play the motion events of a supported camera, even if motion is not specifically set up for the camera. As well as define one or more specific areas within the video, to make it easier to find what you are searching for. ②...
  • Page 401 NVR User Manual 1. Click the Smart tab. 2. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time.
  • Page 402 NVR User Manual Pause. Play frame by frame. Click once to play a frame of the video. Stop playing. Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view.
  • Page 403 NVR User Manual Define one or more specific areas of the video. 7. Click on the Playback Control bar. The camera will be shown full screen, and the Smart mode controls will be visible.  Select a full-screen detection area. Delete all areas created.
  • Page 404 NVR User Manual 7.5. Tag Search & Playback Search, play and manage recordings with tags added in live view or playback. ① ② ③ ⑥ ④ ⑤ ⑦...
  • Page 405 NVR User Manual 1. Click the tab. 2. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time.
  • Page 406 NVR User Manual 7.6. Play External File Play videos that have been saved to a USB flash drive. ② ① ③ ④ ⑤ ⑥...
  • Page 407 NVR User Manual 1. Click the External File tab. Device Name: If multiple USB flash drives are connected, click the drop-down menu to select the drive to read from. File Type: Select the file type to search and play. The default setting will search all supported formats. 4.
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  • Page 409 NVR User Manual 7.7. Search & View Snapshots View and save snapshots to a USB flash drive. ① ② ③ ⑥ ④ ⑤ ⑨ ⑪ ⑧ ⑩ ⑫ ⑦...
  • Page 410 NVR User Manual 1. Click the Picture tab. 2. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time.
  • Page 411 NVR User Manual 7.7.1. Playing Slideshow Play selected snapshots as a slideshow. ③ ④ ⑤ ② ⑥ ①...
  • Page 412 NVR User Manual 1. Play control buttons: Button Function Click to pause slideshow. When the slideshow is paused, you can click this button to view previous snapshot. Click to play slideshow. When the slideshow is paused, you can click this button to view next snapshot. 2.
  • Page 413 NVR User Manual 7.8. Slice Search Slice the recordings into one minute video clips, which helps to quickly search and find important details and events.. ① ② ③ ⑤ ④ ⑥ ⑦...
  • Page 414 NVR User Manual 1. Click the Slice tab. Stream Type: Mainstream is the default option. Substream can be selected if dual-stream recording is enabled.  3. Select the View Mode:  Channel: Search different time periods for the selected camera. ...
  • Page 415 NVR User Manual 7.9. AI Search Search AI related events: face detection, license plates, human & vehicle detection, PID & LCD, repeat visitors and face attendance. 7.9.1. Face Detection Events Click Face tab to open Facial Recognition based search functions. For cameras that have face detection enabled, the face images captured by all supporting cameras for the current day will be displayed ⑥...
  • Page 416 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time. Channels: Select a specific channel(s) to search.
  • Page 417 NVR User Manual 7.9.1.1. Playing Events ① ③ ② ④...
  • Page 418 NVR User Manual Event List. Use the arrow buttons to turn page or use the keypad to navigate to a specific page. Double-click on an event to play it directly.  Add time before and after the event to review. click to play.
  • Page 419 NVR User Manual Fast forward button, subsequent presses of the button will change the speed. Select a camera, click this button then use the scroll button on the mouse to zoom. Use the picture-in-picture screen to select a different area to view. Right-click to exit. This button allows you to edit the video by setting mark in and mark out points which you can then copy to a USB flash drive.
  • Page 420 NVR User Manual 7.9.1.2. Search & Compare Face Images (Recognition) Select one or more face profiles from the facial recognition data base to search. The system will compare and display the face images that match the search criteria. ② ⑧ ⑥...
  • Page 421 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline  on a date indicates recordings on those particular dates.  Time: Use the keypad to enter a specific start and end time. Group: Select the groups where the targeted face profiles are saved.
  • Page 422 NVR User Manual 7.9.1.3. Tracking Face Easily see someone's entering and exiting an area, relative to their position in selected cameras. Load a map, indicate the cameras position in the environment. Use the tracking function to track a persons movements during the selected time period.
  • Page 423 NVR User Manual 1. On the Face search page, click the tracking icon to open the operation page. ⑥ ⑩ ⑤ ④ ⑨ Click on a cameras position, a recording list will be displayed. Click Play button to play the event. ⑦...
  • Page 424 NVR User Manual 2. Click "Load Map" to load a map image from a USB flash drive. Edit: Check the box to edit the map to indicate the camera locations within the uploaded map. Location icons representing each NVR channel/camera will be displayed. ...
  • Page 425 NVR User Manual Similarity: Set how closely, in percentage terms, the detected face must match a selected face to be considered a recognized match. The default threshold is 70%. A higher similarity % will result in fewer false recognition results. ...
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  • Page 427 NVR User Manual 7.9.2. Search License Plate Click License Plate tab to enter the license search section, if the license plate detection is enabled in camera(s), the license detection events captured on the current day will be displayed. Click on any one of the thumbnails, its information will be displayed and its recording will be played.
  • Page 428 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time. Channels: Select specific channel(s) to search for.The system searches all channels by default.
  • Page 429 NVR User Manual Fault Tolerance: Set the fault tolerance. Variances in image resolution, light strength, camera angle, moving speed of the vehicle etc., can result in character(s) in the license  plate number failing to be recognized. Set the Fault Tolerance for how many characters of the detected license plate can be different from the license plate number saved in the group.
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  • Page 431 NVR User Manual 7.9.3. Human & Vehicle Click the Human & Vehicle tab to open the Human & Vehicle search section. If Human & Vehicle detection has been enabled in the camera(s), the Human & Vehicle detection events captured on the current day will display. ⑥...
  • Page 432 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time. 2.
  • Page 433 NVR User Manual 7.9.4. PID & LCD Click PID & LCD tab to open the PID (Perimeter Intrusion Detection) & LCD (Line Crossing Detection) event search section. If PID and/or LCD has been enabled in the camera(s), the detection events captured on current day will be displayed. ③...
  • Page 434 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time. 2.
  • Page 435 NVR User Manual 7.9.5. Repeat Visitors This is a function to fast search the frequency of occurrence of persons in a certain time period. ⑥ ⑤ ② ① ⑫ ⑩ ③ Click on any one of the thumbnails, its information will be displayed and its ④...
  • Page 436 NVR User Manual 1. Select the Date Time to search: Date: Click the calendar icon to select a date to search. A red underline on a date indicates recordings on those particular dates.   Time: Use the keypad to enter a specific start and end time. Channels: Select specific channel(s) to search for.The system searches all channels by default.
  • Page 437 NVR User Manual Min. Interval: Narrow the search by adjusting the Min. Interval time.  Min. Interval is used to reduce the quantity of searched face images that are repeatedly captured within a short period time. For example, if the Min. Interval is set to 20 seconds, then starting from the time the first face image searched on the selected date, no other matching or similar face images will display for 20 seconds.
  • Page 438 NVR User Manual 7.9.6. Face Attendance Face Attendance is used to assist in attendance checking based on facial recognition. Analyze absenteeism, arriving late and leaving early. Note: In the instance of no matches found, do NOT use the face attendance function as your only measure to check attendance. ⑤...
  • Page 439 NVR User Manual Channels: Select the channel(s). Select Mode: Select search mode. Group or Person.  By Group, all the persons in the selected group(s) will be searched.  By Person, only your selected person(s) will be searched. Click filter to choose group(s) or person(s).
  • Page 440 NVR User Manual Chapter 8 Remote Access Through the Web Client Use the web interface on a PC to access the device remotely at any time. Before using the web interface, ensure the NVR network settings are properly configured and the NVR is connected to a network. 8.1 Basic System Environment Requirements The minimum requirements for the hardware and PC operating system for running the web interface are as follows.
  • Page 441 NVR User Manual Google Chrome V57 or above web browser Apple Safari web V12.1 or above browser Edge web browser V79 or above (using the Chromium core) 8.2 Web Plug-in Downloading and Installation To access the Web interface: 1. Open the web browser. Enter the IP address or "DDNS + port number"...
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  • Page 443 NVR User Manual 2. When accessing the web interface through IE for the first time, the system requires installing a plug-in. Click Download and install the player to download the plug-in and install it on the computer. ...
  • Page 444 NVR User Manual 3. After installing the plug-in, refresh the page, and click Allow in the pop-up dialog box at the bottom of the page. Then, images can be displayed properly. Note: Apple Safari, Google Chrome, Firefox, or Microsoft Edge web browsers, do not require downloading the plug-in and can directly log in to the device.
  • Page 445 NVR User Manual 8.3 Web Client Management 8.3.1 Live View Page After logging into the web interface, the live view page of the NVR is displayed. From here: enable or disable the live view, manually record video to the local computer,capture screen snapshots, PTZ control, and color adjustment...
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  • Page 447 NVR User Manual Channel list Click to display the channel list. Click to enable/disable live view/video streaming of the channel. When live view/video streaming is enabled the icon is blue. Click to manually start recording the channels video. Click again to stop recording. The manually recorded video is stored on the computer.
  • Page 448 NVR User Manual Live View Control Buttons: Switch display mode in the channel area. Open all channel previews. Close all channel previews. Original proportions: The live video is displayed in the original proportions. Stretch: The live video is stretched to fit the entire area of each channel on the screen. The web client is enlarged to full screen.
  • Page 449 NVR User Manual White light control. White light deterrence can be enabled manually (Requires cameras that support this function). Alarm bell control. Alarm bell can be enabled manually (Requires cameras that support this function). Warning light control. Warning light alarm can be enabled manually (Requires cameras that support this function). Click to add a custom tag event.
  • Page 450 NVR User Manual PTZ Control Panel: Directional controls: Use the arrow keys to control the cameras movements: Left, right, tilt up, tilt down. PTZ rotation mode: Select: PTZ, Preset, Also used to navigate the cameras OSD menu (camera must support OSD functions). Line Scan, Watch Mode, Tour, Pattern.
  • Page 451 NVR User Manual and rotate the PTZ camera. Click to record the stop position. Speed: Select the linear cruise speed. Click to start linear cruise. In this mode, the PTZ camera moves on the same horizontal plane only. Tour Mode: Time Interval: Dwell time at each preset point.
  • Page 452 NVR User Manual 8.3.2 Playback Page Search and play back the videos stored on the hard drives of the NVR. Download recordings to a PC. Searching Videos: Playback Click to open the Playback page. Date: Select the date to search. The days with video recording are underlined in red.
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  • Page 454 NVR User Manual 8.3.2.1 Playback Control Icons Play a single video. Pause a single video. Stop playing the video of a single channel. Play videos frame by frame: Advance the playback by one frame. Only available when the synchronous playback option is not selected. Synchronous playback: Click this icon to synchronously play the same time period in the selected...
  • Page 455 NVR User Manual Click to open the Download page. Select the channel(s)  Select the date and time to download.  Search. The files matching your search criteria will be  displayed. Select the files to be downloaded.  Click the Start Download button to start downloading.
  • Page 456 NVR User Manual 8.3.2.2 Image Playback After the capture function is enabled for the device, search the captured images from this page. A maximum of 5000 images can be searched at a time. Searching images: Playback. Click Picture Select Date & Time: Select the day and time to search on the calendar.
  • Page 457 NVR User Manual 8.3.2.3 Smart Playback Search the smart playback video for motion detection alarms triggered. Motion detection must be enabled and configured to use this function. Click to display the smart setting area. Click to select all areas. Click to clear all selected areas.
  • Page 458 NVR User Manual 8.3.2.4 Playback by Tag Search all added Tags. Search, edit, play back, or delete a tag(s). Tags Select from the drop down. Date & Time: Select the date and time to search. Channel List:, Select one or more channels to search or select to search all cameras.
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  • Page 460 NVR User Manual 8.3.2.5 AI Playback After the AI alarm function is enabled for the device, search AI alarm events on this page. including face detection, license plate detection, pedestrian and vehicle detection, PID&LCD, repeat customers, and face attendance events.
  • Page 461 NVR User Manual 8.3.3 Remote Setting On this page you can remotely set device parameters, including channel, video, alarm, AI, network, device, and system parameters.
  • Page 462 NVR User Manual 8.3.4 Local Setting Configure where the videos and snapshots saved through the web interface are downloaded, and select the file type for the saved videos. Record Path: Click to select the folder where the manually recorded videos are stored on the computer. Download Path: Click to select the folder where the downloaded videos are stored on the computer.
  • Page 463 NVR User Manual Chapter 9 Backup Video Playing How to use the Video Player software tool to play the video files downloaded/backed up from the NVR. Minimum Requirements for the Computer System CPU: Intel I3 or above  Operating system: Windows XP/7/8/10/11, MacOS 10 ...
  • Page 464 NVR User Manual 2. Copy the backup file to the computer. 3. Click Open File or click the "+" icon in the Play List pane to load one or multiple video files. The supported video file formats include .rf, .avi, and .mp4. ...
  • Page 465 NVR User Manual 1. Play list Add files. Delete files. Select play mode: Play a single file and then stop; play all listed files in sequence; play one file repeatedly; play all files repeatedly. Filter files by file name. Hide/Show the play list. Open a file or load a file folder.
  • Page 466 NVR User Manual Advanced setting menu: Select language for the video player, and configure the player functions. Basic Settings: Set how to keep the player at the top. Capture Settings: Set the file format and path for saving snapshots.
  • Page 467 NVR User Manual Chapter 10 Remote Access Through Mobile Devices The NVR supports remote access through the mobile devices with Android or iOS operating systems. For Android or iOS devices, download RXCamView mobile application from Google Store or Apple Store and then install the software. Open the app to display the live view screen.
  • Page 468 NVR User Manual Click the icon to open the menu choose Device List, and then click + to add a device. Click Manual Add, and enter the device information to add a new device. Scan the QR code: Scan the QR code to add a device. Online search: Search and add a device in the same LAN as the device.
  • Page 469 NVR User Manual 1-channel display. 4-channel display. 6-channel display. 8-channel display. 9-channel display. 16-channel display. Note: The app can only display 16 channels on one screen. Swipe the screen to the left/right to switch between pages to view another 16 channels. A total of 80 channels can be displayed. Capture: Capture the images of the selected channel, and save them in the file list of the app.
  • Page 470 NVR User Manual Chapter 11 Appendix 11.1 FAQ 1. Q: What should I do if I cannot detect the hard disk? A: If no hard disk is detected, you need to verify the following: (1) The data cable and power cable of the hard disk are well connected. (2) The ports of the hard disk on the main board are in good condition.
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  • Page 472 NVR User Manual 5. Q: Why isn‟t the remote control of the NVR working? The monitoring screen is normal and the panel buttons are working? A: Align the remote control with the IR signal on the front panel of the NVR when trying to control the NVR with the remote. If the remote control still fails, check and/or replace the batteries.
  • Page 473 NVR User Manual b) The setting, connection, or installation of the PTZ encoding is incorrect. c) The PTZ settings of the NVR are not configured correctly. d) The PTZ encode protocol does not match the NVR protocol. e) The PTZ address does not match the device address. 1.
  • Page 474 NVR User Manual 11.2 Use and Maintenance 1. To turn off the NVR, first turn off the system on the software GUI, and then turn off the power supply. Do not turn off the power supply directly to avoid data loss or even damage of the hard disk.
  • Page 475 NVR User Manual 11.3 Attached Accessories (Subject to the Actual Product) Power Adapter Warranty Card USB mouse Warning : Using a wrong battery may increase the risk of explosion. Used batteries should be handled in accordance with the instructions. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
  • Page 476 NVR User Manual This document is the intellectual property of our company. No part of this manual may be reproduced, translated, distributed, or published in any form or by any means, without the prior written permission of the company. Our products are under continuous improvement. We reserve the right to make changes without notice.

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