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Installation Manual T030 Five (Push) Button Display v2.xxx (HP11 control board) Important Read this document before operating / installing this product For additional product manuals and operation / installation procedures, please visit www.AquaCal.com LTM1145 REL A - (project rel 8.00)
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2.5.D Clearances 2.5.E Irrigation and Storm Run-Off 2.5.F Initial Heating Recommendations 2.5.G Saving Installer Settings to USB 2.5.H Use Installer Settings from USB 2.5.I Site Configuration Presets (Optional) 2.5.J Standards 2.5.K Schematics 2.5.L Winterizing 2.6 System Information 2.6.A Dimensions 2.6.B Identifying Model Specifications 2.6.C Viewing System Information 2.6.D Weights 3 - Troubleshooting...
Repair and service of heat pump must be performed by an authorized service center. Warranties may be voided if the equipment has been improperly installed, maintained or serviced. If service is deemed necessary, please contact AquaCal. SAFETY SIGNALS Throughout this document, safety signals have been placed where particular attention is required.
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Failure to heed the following may result in injury or death. WARNING Repairs must be performed by a qualified technician. The heat pump contains refrigerant under pressure. Repairs to the refrigerant circuit must not be attempted by untrained and / or unqualified individuals. Service must be performed only by qualified HVAC technicians. Recover refrigerant before opening the system.
Heat Pumps require unobstructed airflow for proper operation. Heat Pumps should never be installed indoors or in a location where airflow is restricted. If an indoor installation is being considered, the installer and dealer are strongly urged to contact the AquaCal Application Department, or a local Professional Engineer prior to proceeding.
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The shipping brackets used to secure the heat pump to the pallet are approved mounting (hurricane) brackets. They should be used to anchor the heat pump to the pad. If needed, contact AquaCal ® to obtain anchoring kit information. Please have the heat pump model number and serial number when requesting support.
Never mount power-disconnects directly to the heat pump. In sizing power wiring, be especially aware of up-sizing requirements necessary due to wiring distances. Always satisfy applicable codes and standards. AquaCal ® heat pumps are designed to use copper conductors, only. Do not use aluminum wire.
Minimum and Maximum Operating Voltage The heat pump must operate within specified voltages. Failure to heed the following may result in damage to equipment. NOTICE Operating equipment under higher or lower voltage conditions may result in damage to your compressor, motors or other electrical components.
1.2.D Verifying Transformer Setting (Select Units) Transformer voltage must be confirmed and set correctly depending on the measured voltage found on the site. Incorrect settings may cause heat pump damage. The following procedure will allow the installer to set the heat pump's transformer for the appropriate site voltage. Failure to heed the following will result in injury or death.
Plumbing diagrams are provided in this section as a planning guide to the sequence of equipment, valves, and fittings. The basic plumbing configurations for typical installations are shown. If the installation does not closely follow any of the supplied plumbing diagrams, AquaCal ® Technical Support is available for installation advice and guidance.
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Heat Pump with water flows greater than the maximum listed flow rate See "Water Flow Rates" on page 12. Heat Pump with Spillover Spa (One filter Pump) Page - 9...
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Heat Pump with Spillover Spa (Two filter Pumps) Heat Pump with Solar Panels in Plumbing Circuit Heat Pump with Gas Heater backup Page - 10...
1.3.D Water Connections to Heat Pump Heat Pump union sizes are specified on diagrams. Connections to site plumbing are made via PVC solvent cement to the female slip socket of the plumbing unions. Plumbing unions are available from AquaCal ® ® TropiCal...
1.3.E In-Line Chlorine Feeders Place in-line chlorinators downstream from the heat pump and as low in elevation as possible. If an erosion type feeder is used, it is recommended that a Hartford Loop be installed to protect internal heat pump components. A Hartford Loop is not required when using a Salt Chlorine Generator.
Check for improper valve settings. A partially closed valve after the filter, or a full-open bypass around the heat pump, will cause insufficient water flow through the heat pump. The maximum operating pressure is 50 psi (345 kPa). These specifications relate to the heat pump only. Code-specified whole system turnover rates must be satisfied.
USE ARROWS TO MENU PRESS ENTER, ITEM TO USE ARROWS TO "TIME / DATE" CHANGE WILL BLINK CHANGE ENTER TO SAVE 1.4.B Setting Date and Time Format The heat pump's date and time format can be customized. Customize Time The time can be displayed in 24-hour military time (the default display is 12-hour). Enter "System"...
Customize Date The date can be displayed as Day-Month-Year (the default is Month-Day-Year). Enter "System" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SYSTEM" USE ARROWS TO MENU ENTER TO EDIT USE ARROWS "DATE FORMAT" TO CHANGE ENTER TO SAVE 1.4.C Selecting Celsius or Fahrenheit Set the water temperature to show in either Fahrenheit (default) or Celsius.
1.4.D Activate HEAT Mode, or Deactivate Equipment Press "Mode / Enter" button until the desired mode is displayed. "HEAT" mode - After the fan and compressor start, the red "Heating" light will activate. "OFF" - The heat pump will indicate it is deactivated. Any equipment connected to the heat pump will continue to operate.
1.4.F Using Shortcuts The shortcuts menu provides quick access to model specific options and features. The following outlines some of these options. Service Mode This mode will deactivate the heat pump as well as all equipment connected to the heat pump. (See "...
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Using a Group Shortcut In this example, a user activates a group that was previously created called "FILTRATION". PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SHORTCUTS" ARROWS TO ENTER TO ENTER TO START SHORTCUT TO USE SELECT SHORTCUT ARROWS TO MAXIMUM ENTER TO ACTIVATE TIME TO OPERATE On the status screen the group will show...
Circulation Pumps Connect and control compatible circulation pumps to the heat pump. External Controllers To support a direct connection to an external controller, AquaCal® heat pumps are equipped with removable terminal blocks on the control board. Using Multiple Heat Pumps Up to 16 heat pumps can be connected and controlled from a primary heat pump.
1.6.A Freeze Protection Failure to heed the following may result in damage to equipment. NOTICE By default (from the factory) the Freeze Protection feature WILL NOT protect the heat pump. The Freeze Protection feature is dependent on equipment controlled by properly configured groups. Damage due to improperly configured or operated heat pumps are not covered under warranty.
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USE ARROWS TO PRESS "ENTER" ARROWS TO "FREEZE PROTECT ENABLED" GROUP TO EDIT TO EDIT PRESS "ENTER" USE ARROWS TO TO EDIT CHANGE TO "ON" Adjusting Freeze Protection Options Failure to heed the following may result in damage to equipment. NOTICE Use extreme care when setting and adjusting freeze protection options.
PRESS "ENTER" ENTER & ARROWS TO ENTER & ARROWS TO "PROTECT ON SETPOINT" "PROTECT OFF SETPOINT" TO EDIT ENTER & ARROWS TO ENTER & ARROWS TO "CYCLE TIME" "ACTIVE TIME" 1.6.B Setting Entry Code Option The entry code feature can prevent unauthorized access to the heat pump adjustments. This feature initiates after the heat pump goes into the sleep mode for the first time.
USE ARROWS TO ENTER TO SAVE CHANGE 1.6.C Disabling Entry Code Option PLEASE NOTE - If an entry code has already been activated, the code must be entered before proceeding to disable. Use Entry Code USE ARROWS TO ENTER TO UNLOCK ENTER CODE Disable User Lock Enter "System"...
1.6.D Schedule and Program Modes If the heat pump uses groups and schedules, the schedules can be deactivated temporarily as needed. Either globally through a schedule mode, or individually by setting a group's program mode. NOTE The standard (from the factory) heat pump does not have a group or schedule. These can be created as needed depending on if a heat pump option has been utilized.
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Set Schedule Mode to "AUTO" Enter "Shortcuts" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SHORTCUTS" ARROWS TO ENTER TO EDIT ARROWS TO "SCHEDULE MODE" "AUTO" ENTER TO SAVE Set Schedule Mode to "AWAY" Enter "Shortcuts" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER"...
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Set Schedule Mode to "OFF" Enter "Shortcuts" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SHORTCUTS" ARROWS TO ENTER TO EDIT ARROWS TO "SCHEDULE MODE" "OFF" ENTER TO SAVE Set Group Programs to "ON" In the following example, a "Pool" group's set of scheduled programs will be set from "PAUSED"...
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ENTER TO EDIT ARROWS TO ENTER TO SAVE "ON" Set Group Programs to "PAUSED" In the following example, a "Pool" group's set of scheduled programs will be paused. This will continue until the programs are set back to "ON". Enter "Schedules" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER"...
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Set Group Programs to "OFF" In the following example, a "Pool" group's set of scheduled programs will be set from "ON" to "OFF". The schedules will not resume until the programs are set back to "ON". Enter "Schedules" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER"...
2 - Appendix IN THIS SECTION: 2.1 Service Mode 2.2 Service Help 2.3 Adjustments 2.3.A Adjusting Water Flow Using ΔT (Delta-T) 2.3.B Adjusting Water Pressure Switch (Select Units) 2.4 Defaults 2.4.A Equipment Parameters 2.4.B Factory Reset 2.4.C Menu Trees 2.5 Supplemental 2.5.A Additional Options 2.5.B Available Accessories 2.5.C Cleaning Equipment After Installation...
Failure to heed the following may result in minor or moderate injury. CAUTION Servicing of this equipment by anyone other than a qualified technician can result in a safety hazard. Ordering Parts - https://www.aquacal.com/looking-for-a-part/ Sizing Equipment - https://sizing.aquacal.com/ 2.3 Adjustments IN THIS SECTION: 2.3.A Adjusting Water Flow Using ΔT (Delta-T)
Table 1 - Temperature Chart PLEASE NOTE - Temperature differences are based on pool water temperatures of 69° to 75° F. (20.5° to 23.8° C) For water temperatures outside this range, contact AquaCal ® . See "Contacting AquaCal AutoPilot, Inc." on page 1.
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Therefore a water flow switch must be used in place of a water pressure switch to determine if incoming water is being sent to the heat pump. 9. If the heat pump continues to operate without water flow, contact AquaCal ®...
2.4 Defaults IN THIS SECTION: 2.4.A Equipment Parameters 2.4.B Factory Reset 2.4.C Menu Trees 2.4.A Equipment Parameters This section describes all the possible parameters for equipment that can be connected to the heat pump. Pumps Parameter Description A set of names are provided for easy identification of the Name circulation pump.
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2.4.B Factory Reset A factory reset of all settings can be performed if needed. This will reset all settings to factory defaults. PLEASE NOTE: This action will wipe all previously set configurations such as external controller settings, optional device settings, groups, equipment, schedules, and site specific settings and return the heat pump to its default firmware settings from the factory.
Using External Controllers, Installing expansion boards, Connecting relays and actuators, using installation presets, and setting up groups and schedules. 2.5.B Available Accessories Accessories may be purchased through an authorized dealer of AquaCal ® products. Condensation Drain Kit (# STK0202) Used when condensation water flow must be directed to a specific location.
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Liquid Blankets An invisible liquid heat barrier designed to retain heat and extend the swimming season. AquaCal ® recommends Lo-Chlor ® Aqua Blanket ™ Plumbing Unions 2 Inch Unions - (# PLS2627) ® PoolSync WI-FI Controller (ECP0343) This kit will add WiFi control capabilities to the heat pump.
Formula 409 ® Cascade ® All Power Plain Detergent (3% Solution) Table 2 - Cleaning Agents • The trademarks used in approved cleaning agents are the property of their owners and are not related to AquaCal ® Page - 39...
Table 3 - Polishing Agents • The trademarks used in approved polishing agents are the property of their owners and are not related to AquaCal ® 2.5.D Clearances Proper air circulation is required for the heat pump to operate efficiently. The following diagrams show the minimum clearances required for the proper operation of the heat pump.
2.5.F Initial Heating Recommendations The following recommendations will reduce the amount of time required to heat a pool. If unsure of equipment heating capability, review equipment data plate. See "Identifying Model Specifications" on page 48. NOTE Using a pool blanket or liquid blanket can allow the water to retain heat and have quicker heating times.
PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SYSTEM" USE ARROWS TO PRESS "ENTER" USE ARROWS TO MENU "ADVANCED" "SAVE SETUP TO USB" PRESS "ENTER" DISPLAY WILL SHOW "SAVING...", THEN "DONE" 7. Deactivate power to heat pump. 8. Remove thumb drive and label for future usage. 9.
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1. Turn off power at heat pump's power disconnect. 2. Remove heat pump electrical access panel. 3. Place USB thumb drive in the heat pump's USB thumb drive port on the control board. See Figure 2. 4. Activate power to heat pump. Do not touch thumb drive or electrical components inside heat pump.
2.5.I Site Configuration Presets (Optional) A list of site configurations (presets) can be used to easily configure equipment directly connected to the heat pump. Connected equipment, such as a circulation pump for example, can have all the necessary options automatically set to operate the device. NOTE The standard (from the factory) heat pump does not use groups or schedules.
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Select the appropriate preset for the site conditions. NOTE Variable speed circulation pump presets will not show on this document. Look for the "Options Manual (Circulation Pumps)" for those options. See https://www.aquacal.com/heatpump-manuals/. PRESET OPTIONS: Pool / Spa, No Pump Pool Only, No Pump...
Some schematics have been provided in the appendix of this manual. PLEASE NOTE: Specifications are subject to change without notice. ® Schematics are available by calling AquaCal Customer Support. See "Contacting AquaCal AutoPilot, Inc." on page 1. Please have the complete model and serial number available.
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Light Freeze Conditions A light freeze is when the ambient air temperature falls below 32 degrees Fahrenheit (0° C) for less than 8 hours. Typically during light freeze conditions circulating (or moving) water will not freeze. Temporarily activate the filter pump for continuous operation during light freeze conditions. If the heat pump is directly controlling a water circulation pump, any groups marked as requiring freeze protection will automatically have water circulated to the equipment.
2.6 System Information IN THIS SECTION: 2.6.A Dimensions 2.6.B Identifying Model Specifications 2.6.C Viewing System Information 2.6.D Weights 2.6.A Dimensions 2.6.B Identifying Model Specifications 1. Find Data Plate - The data plate is usually posted on the side of the equipment or the inside of the heat pump's access plate.
2.6.C Viewing System Information The heat pump model, serial number, and firmware version can be viewed in the information menus. Enter "System" menus, then proceed PRESS MENU USE ARROWS TO PRESS "ENTER" BUTTON "SYSTEM" USE ARROWS TO MENU PRESS ENTER TO VIEW USE ARROWS TO VIEW "UNIT SERIAL NUMBER"...
3 - Troubleshooting Failure to heed the following will result in injury or death. DANGER Deactivate power while routing wiring to control board. Units supplied with a wired plug must use a (GFCI) rated outlet. Please note, the power cord for this unit is 6.5 feet (198 cm) long.
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IN THIS SECTION: Fault Codes AQUASTAR VS PUMP FAULT DEFROST1 SENSOR OPEN or DEFROST2 SENSOR OPEN DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT ERROR AT PRIMARY UNIT HAYWARD VS PUMP FAULT HIGH PRESSURE FAULT HIGH WATER TEMP HP5 SYSTEM LOCKOUT HPC TEMP SYSTEM LOCKOUT JANDY VS PUMP FAULT LOW PRESSURE FAULT...
A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Please perform the following troubleshooting. If the issue reoccurs, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. AQUASTAR VS PUMP FAULT ISSUE The heat pump has either lost communication with a connected Aquastar circulation pump.
HAYWARD VS PUMP FAULT ISSUE The heat pump has either lost communication with a connected Hayward circulation pump. Or the Hayward pump needs attention. RESOLUTION Check wiring between pump and unit for breaks or damage. Reset the heat pump and circulation pump power breakers to potentially clear any internal pump faults.
ISSUE The refrigerant system’s low-pressure switch is showing as open. RESOLUTION Heat Only Units 1. Check for proper fan operation. If the fan is not operating, contact AquaCal ® Technical Support. 2. Check for obstructed airflow around the heat pump.
2. If this does not resolve the issue, a qualified technician should verify the connection between the control board and the display (loose or disconnected cable, crimps in the cable, etc.). 3. If the issue reoccurs, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. PENTAIR VS PUMP FAULT ISSUE The heat pump has either lost communication with a connected Pentair water pump.
SMART COMM FAULT ISSUE Heat Pump is not receiving a signal from an external controller using a smart connection point. RESOLUTION 1. Confirm a smart external controller is being used. If not, set external controller mode to "none" instead of "SMART". 2.
3.2 Issues and Resolutions Please perform the following troubleshooting. For further assistance, please contact AquaCal. See "Contacting AquaCal AutoPilot, Inc." on page 1. Blank Display ISSUE The Heat Pump may have an incoming power problem. RESOLUTION Confirm electrical power is being supplied to the heat pump from electrical disconnect(s).
Displays Defrosting Displays "DEFROSTING" ISSUE The heat pump has sensed the coil is icing up. See "Ice Forming on the Heat Pump" on page 61. No action is required. RESOLUTION Heat Only Units - Passive Defrost When ice starts to form on the coil, the compressor will stop operating while the fan continues to operate.
The heat pump has encountered a software error. RESOLUTION The model number and serial number will need to be re-entered into the system. The system will then operate as normal. If the issue reoccurs, please contact AquaCal ® Technical Support. Page - 59...
The heat pump breaker(s) keeps tripping. RESOLUTION ® 1. If AquaCal heat pumps have been connected using a multiple heat pump configuration, the configuration may be incorrect. Please confirm settings or contact installer of equipment. 2. Have an electrician confirm breakers are correct type, in good condition, and properly sized for the heat pump.
Heat Pump Is Running, Not Heating ISSUE The heat pump is running. But the water is not heating. RESOLUTION 1. If the heat pump is using an external controller, confirm it is set correctly. See operation manual for operating heat pump with an external controller. If the heat pump is still not running correctly with this device, contact the installer of the device or the device’s manufacturer for further assistance.
"Pool / Spa" Button Isn't Working ISSUE The "Pool / Spa" button is disabled if the following devices have been configured on the heat pump. A 2-wire external controller. A 3-wire external controller. A "SMART" external controller. An external flow switch. RESOLUTION If not used to operate the heat pump, deactivate the external control device.
Water Coming From Heat Pump ISSUE The water may be normal condensation produced as a by-product of the heat pump's refrigeration process. The heat pump can produce up to 8 to 10 gallons (30 to 38 liters) of condensation per hour depending on the humidity of the ambient air.
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