LG WASHTOWER WK25 S6 Series Owner's Manual
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LG WASHTOWER WK25 S6 Series Owner's Manual

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OWNER'S MANUAL
WASHTOWER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
WK25**S6 / WK25**S6E
MFL71983226
Rev.00_013024
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
Scan the QR code to see the manual.
www.lg.com

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Summary of Contents for LG WASHTOWER WK25 S6 Series

  • Page 1 This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. ENGLISH WK25**S6 / WK25**S6E www.lg.com MFL71983226 Rev.00_013024 Copyright © 2024 LG Electronics Inc. All Rights Reserved.

  • Page 2: Table Of Contents

    Adding Detergents and Softeners ..............36 Control Panel and Programme Table............39 Extra Options and Functions ................45 OPERATION-DRYER Operation Overview..................48 Preparing the Laundry ..................48 Control Panel and Programme Table............50 Extra Options and Functions ................55 SMART FUNCTIONS Using LG ThinQ Application................58 Smart Diagnosis ....................60...
  • Page 3 MAINTENANCE Washer ......................62 Dryer ........................65 TROUBLESHOOTING Washer ......................67 Dryer ........................74 Common......................79...

  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 5 SAFETY INSTRUCTIONS WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death or property damage. • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. •...

  • Page 6: Warning

    SAFETY INSTRUCTIONS WARNING - Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. • Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials.
  • Page 7 SAFETY INSTRUCTIONS • Use a new hose or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage. • Ventilation openings must not be obstructed by a carpet. • Do not dry unwashed items in the appliance. •...
  • Page 8 SAFETY INSTRUCTIONS Leaving clothes that has been dried in the appliance unattended could result in fire. Clothes not removed from the appliance after drying could result in fire. Remove clothes immediately after drying, and then hang or lay the clothes flat to cool. •...
  • Page 9 SAFETY INSTRUCTIONS service personnel if you are in doubt as to whether the appliance is properly grounded. • This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.
  • Page 10 • Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
  • Page 11 • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.

  • Page 12: Installation Parts And Specifications

    INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Washer Door Magnet Drain Hose Drain Pump Filter Drain Pump Filter Cover Leveling Feet Rear View Control Panel Lint Filter Dryer Drum Dryer Door...
  • Page 13 INSTALLATION malfunction, property damage or bodily injury Terminal Block Access Panel (for Electric caused by the use of separately purchased Models) unauthorized components, parts, or non-LG Cold Water Inlet products. Exhaust Duct Outlet Gas connection (for Gas Models) Hot and Cold Water Inlets...
  • Page 14 INSTALLATION Specifications Model WK25**S6 WK25**S6E Washing: 120 V~, 60 Hz Power supply 120 V~, 60 Hz Drying: 120/240 V~, 60 Hz Dimensions (Width X Depth X 700 mm X 830 mm X 1890 mm Height) Product weight 145 kg Washing : 25 kg Max.

  • Page 15: Installation Place Requirements

    INSTALLATION Installation Place Dimensions and Clearances Requirements 10 cm Before installing the appliance, check the following 2.5 cm information to make sure that the appliance should be installed in a correct place. 70 cm Flooring 189 cm • To minimize noise and vibration, install the 2.5 cm washer on a level, solidly constructed floor capable of supporting the appliance without...
  • Page 16 NOTE doors with equivalent ventilation openings are also acceptable. • You can purchase rubber cups (part No. MJB65174401, MJB65174501) from the LG service centre. NOTE • There should be at least a little space around the appliance (or any other appliance) to eliminate...

  • Page 17: Unpacking The Appliance

    INSTALLATION Unpacking the Appliance Removing the Transit Bolt Assemblies WARNING To prevent the appliance from severe vibration and breakage, remove transit bolts and retainers. • When installing this appliance, take adequate measures to protect yourself, e.g. by wearing protective gloves. Starting with the bottom two transit bolts use the spanner (included) to fully loosen all •...

  • Page 18: Connecting Electric Dryer

    INSTALLATION wiring so the dryer can be moved from its NOTE normal location when necessary. - Secure the power cord to the back of the • The power cord (pigtail) connection between the appliance. wall receptacle and the dryer terminal block IS NOT supplied with the dryer.
  • Page 19 INSTALLATION Thread a 30-amp, 240-volt, 4-wire, UL-listed Reinstall the terminal block access cover. power cord with #10 AWG-minimum copper conductor through the strain relief. White Wire moved from Ground Screw Terminal Block Hot Leads of Power Cord (Black and Red) UL-Listed Strain Relief Neutral Wire (White) UL-Listed 4-Wire Power Cord...
  • Page 20 INSTALLATION Ground Wire Reinstall the terminal block access cover. Remove the terminal block access cover on the upper back of the appliance. Install UL-listed strain relief into the power cord through-hole. Thread the 4-wire #10 AWG minimum copper power cable prepared in step 1 through the White Wire moved from Ground Screw strain relief.
  • Page 21 INSTALLATION External Ground Wire (If required by local Thread a 30-amp, 240 volt, 3-wire, UL-listed codes) power cord with #10 AWG-minimum copper conductor through the strain relief. Ground Screw (green) Three-Wire Direct Wire • A 3-wire connection is NOT permitted on new construction after January 1, 1996.

  • Page 22: Installing The Vent Kit Of Dryer

    Attach the neutral (white) wire to the center • An adapter kit, part number 383EEL9001B, may terminal block screw. be purchased from your LG retailer. This kit contains duct components necessary to change the appliance vent location. Connect the external ground (if required by •...

  • Page 23: Venting The Dryer

    INSTALLATION blower housing and secure to the base of the • To reduce the risk of fire, DO NOT exhaust the dryer as shown. dryer with plastic or thin foil ducting. • Do not exceed the recommended duct length limitations noted in the chart. Failure to follow these instructions may result in extended drying times, fire or death.
  • Page 24 INSTALLATION Ductwork Number of 90° Maximum length of 10 cm diameter rigid Wall Cap Type Elbows metal duct Recommended 19.8 m 16.8 m 14.3 m 11.0 m 8.5 m a: 4 ‘’ (10 cm) Use for only short run 16.8 m installations 14.3 m 12.5 m...

  • Page 25: Connecting Gas Dryer

    INSTALLATION and obligation to have it replaced with a properly Correct Venting Incorrect Venting grounded 3-prong wall outlet. Gas Supply Requirements WARNING • DO NOT attempt any disassembly of the dryer; disassembly requires the attention and tools of an authorized and qualified service technician or company.

  • Page 26: Connecting The Water Supply Hose

    INSTALLATION Confirm that the type of gas available in your NOTE laundry room is appropriate for the dryer. • Installation and service must be performed by a qualified installer, service agency, or the gas Remove the shipping cap from the gas fitting at supplier.
  • Page 27 INSTALLATION • No further backflow protection required for Remove the guide plate if the tap is too large connection to the water inlet. to fit the adapter. Checking the Rubber Seal Two rubber seals are supplied with the water supply hose. They are used for preventing water leaks.
  • Page 28 INSTALLATION Connecting the Hose to the Remove the guide plate if the tap is too large Appliance to fit the adapter. Connect the 2 blue hoses to the Y connector Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight.

  • Page 29: Installing The Drain Hose

    INSTALLATION Installing the Drain Hose If the water valves and drain are built into the wall, fasten the drain hose to one of the water Using a Standpipe to Drain hoses with the provided tie strap (ribbed side on inside). Clip the end of the hose into the elbow bracket.

  • Page 30: Levelling The Appliance

    (check both directions). manufactured by LG Electronics for use with this • If the appliance rocks when pushing the top model. plate of the appliance diagonally, adjust the feet again.
  • Page 31 Using Anti-Slip Sheets NOTE This feature may vary depending on the model • Additional anti-slip sheets are available at LG purchased. Electronics service centre. If you install the appliance on a slippery surface, it may move because of excessive vibration.

  • Page 32: Disassembly

    INSTALLATION Disassembly Push open the caps at the left and right sides of the control panel on the front of the appliance. Disassembling the Washer and Loosen the screws under the caps. Dryer The washer and dryer cannot be disassembled and installed for use side by side.
  • Page 33 INSTALLATION Unscrew the second screw from the top of the four screws on the left and right. Lift the dryer and separate it from the washer. WARNING • Protect your hands and arms from sharp edges of the panel frame exposed on the top of the washer.

  • Page 34: Operation-Washer Operation Overview

    OPERATION-WASHER OPERATION-WASHER Operation Overview CAUTION Using the Washer • Remove items from the flexible door seal gasket to prevent clothing and door seal damage. Before the first wash, select the Normal (Cotton) wash programme and add a half amount of the detergent.

  • Page 35: Preparing The Wash Load

    OPERATION-WASHER • When the cycle is finished, a melody will Symbol Wash / Fabric type sound. Immediately remove your clothing from the appliance to reduce wrinkling. • Do not wash Preparing the Wash Load NOTE • The dashes under the symbol give you Sorting the Clothes information about the type of fabric and the maximum allowance of mechanical stress.

  • Page 36: Adding Detergents And Softeners

    OPERATION-WASHER Adding Detergents and NOTE Softeners • Do not let the detergent harden. Doing so may lead to blockages, poor rinse performance or Detergent Dosage odour. • Full load: According to manufacturer’s • Detergent should be used according to the recommendation.
  • Page 37 OPERATION-WASHER compartment or dispensing into the drum NOTE earlier than programmed. • Be careful not to get a hand caught in the • The detergent is added to the load at the drawer while closing. beginning of the cycle. • It is normal for a small amount of water to •...
  • Page 38 OPERATION-WASHER WARNING NOTE • Do not mix chlorine bleach with ammonia or • Do not put tablets into the dispenser. acids such as vinegar or rust/scale remover. Mixing chemicals like these can produce a lethal gas, resulting in severe injury or death. NOTE •...

  • Page 39: Control Panel And Programme Table

    • To use the extra functions, press and hold the corresponding button for 3 seconds. The corresponding symbol lights up in the display. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS. Wi-Fi Press and hold the Temp.
  • Page 40 Beep sound can be turned on or off only through the LG ThinQ application.
  • Page 41 OPERATION-WASHER Washing Programme Guide Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash cycle will turn on. NOTE • Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry). •...
  • Page 42 Use a smartphone to download a specialized cycle to this cycle position. • The default cycle is Enjuague+Centrifugado (Rinse+Spin). This cycle is also available for download. • Refer to the LG ThinQ application to see the cycles available for download. Wash Temp. Default: Cool...
  • Page 43 OPERATION-WASHER Cycle Ciclo Descargado (Enjuague+Centrifugado) (Downloaded (Rinse+Spin)) Soil Level Default: - Available: -...
  • Page 44 OPERATION-WASHER Selectable Washing Options *1 This option is automatically included in the cycle and cannot be deselected. NOTE • If the Turbo Wash option is on, you cannot set the spin level to No Cent. (No Spin). Enjuague Extra Prelavado (Pre Cycle Steam Turbo Wash...

  • Page 45: Extra Options And Functions

    OPERATION-WASHER Extra Options and Select a washing programme. Functions Customize the washing programme (Temp., Customizing a Washing Centrifugado (Spin), and Suciedad (Soil)) as Programme necessary. Each programme has default settings that are selected automatically. You may also customize Press the Start/Pause button. these settings using these buttons.
  • Page 46 OPERATION-WASHER Settings Select a washing programme. Bloqueo infantil (Child Lock) Use this option to disable the controls. This Change the washing programme (Temp., function can prevent children from changing cycles Centrifugado (Spin) or Suciedad (Soil)) as or operating the appliance. necessary.
  • Page 47 OPERATION-WASHER automatically turns off when the door is closed and the programme starts. • Press and hold the Prelavado (Pre Wash) button for 3 seconds during the programme to turn on the drum light. • The drum light will turn off automatically after 4 minutes.

  • Page 48: Operation-Dryer Operation Overview

    OPERATION-DRYER OPERATION-DRYER Operation Overview at any time either by opening the door or by pressing the Start/Pause button. If the programme is not restarted within a certain Using the Dryer time of being paused, the dryer will shut off and the settings will be lost. Clean the Lint Filter.
  • Page 49 OPERATION-DRYER Checking the Fabric Care Label remaining time will then continue when it is the actual time that remains. The symbols on the fabric care label tell you about • Make sure to empty all pockets. Items such as the fabric content of your clothes and how it should nails, hair clips, matches, pens, coins and keys be dried.

  • Page 50: Control Panel And Programme Table

    • Use these buttons to select the desired options for the selected programme. Not all options are available in each programme. Remoto (Remote) • With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use the Remote Start function, refer to SMART FUNCTIONS. Wi-Fi •...
  • Page 51 This time will change when you set the extra options for the programme. • Error messages will appear when the appliance diagnose problems. lights up when the beep is on. This function can be turned on or off only through the LG ThinQ application.
  • Page 52 OPERATION-DRYER Description lights up while the Flow Sense duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.
  • Page 53 Use a smartphone to download a specialized programme to this programme position. • The default programme is Planchado permanente (Perm. Press). This programme is also available for download. • Refer to the LG ThinQ application to see the programmes available for download. Temp. Default: Medium...
  • Page 54 OPERATION-DRYER Selectable Drying Options *1 This option is automatically included in the programme and can be deselected. NOTE • The Ahorro de Energía (Energy Saver) option is set to on by default. If you turn on the dryer and set the Ahorro de Energía (Energy Saver) option to off, the Ahorro de Energía (Energy Saver) option is turned off when you turn on the dryer.

  • Page 55: Extra Options And Functions

    OPERATION-DRYER Extra Options and Press the Power button. Functions Select a drying programme. Customizing a Drying Programme Customize the drying programme (Temp., Each programme has default settings that are selected automatically. Customize these settings Nivel de Secado (Dry Level), and Tiempo de using the programme modifier buttons.
  • Page 56 OPERATION-DRYER new life to wrinkled clothes that have been stored • Always turn off the appliance before unloading for an extended time and makes heavily wrinkled the clothes. clothes easier to iron. It can also be used to help reduce odours in fabrics. Follow the next steps to use a special •...
  • Page 57 OPERATION-DRYER Press and hold the Tiempo de Secado (Time Dry) button for 3 seconds to activate this function. • A beeper will sound, and will appear on the display. Unlocking the Control Panel Turn on the power. Press and hold the Tiempo de Secado (Time Dry) button for 3 seconds to deactivate this function.

  • Page 58: Smart Functions

    LG ThinQ application and connect it again. • Remote Start • This information is current at the time of - Control the appliance remotely from the LG publication. The application is subject to change ThinQ application. for product improvement purposes without •...
  • Page 59 You can also monitor your cycle operation so you know how much time is left in the • LG ThinQ is not responsible for any network connection problems or any faults, cycle. malfunctions, or errors caused by network Using this function connection.

  • Page 60: Smart Diagnosis

    Using LG ThinQ to Diagnose Issues Start a cycle from the LG ThinQ application on your smartphone. If you experience a problem with your Wi-Fi equipped appliance, it can transmit...
  • Page 61 SMART FUNCTIONS • Dryer: Hold the phone to the left of the Power button. Press and hold the Steam + Enjuague Extra (Steam + Extra Rinse) (Washer) / Steam + Reducir Estática (Steam + Reduce Static) (Dryer) buttons for 3 seconds or until the audible tones start.

  • Page 62: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
  • Page 63 MAINTENANCE weeks in addition to the regularly prompted so, or more often if the water is very hard or intervals. contains traces of limescale. • Turn off the water supply taps to the appliance if NOTE the appliance is to be left for a certain period of time (e.g.
  • Page 64 MAINTENANCE under the dispenser drawer and not dispense Open the cover cap and pull out the drain tube. completely. Remove the drawer and inserts and check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops.

  • Page 65: Dryer

    MAINTENANCE Dryer for obstructions and blockages and contact a qualified technician or service provider. WARNING Cleaning the Lint Filter • Remove the power plug when you clean the appliance. Not removing the plug may result in Always clean the lint from the filter after every electric shock.
  • Page 66 MAINTENANCE If the lint filter has become very dirty or clogged with fabric softener, wash the lint filter in warm, soapy water and allow it to dry thoroughly before reinstalling. NOTE • NEVER operate the appliance without the lint filter in place.

  • Page 67: Troubleshooting

    Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
  • Page 68 • Close the door and make sure that nothing is caught under the door preventing it from closing completely. Door sensor malfunctions. • Close the door. Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error.
  • Page 69 TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
  • Page 70 TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
  • Page 71 TROUBLESHOOTING Symptoms Possible Cause & Solution Detergent is not Drain Pump Filter may be blocked. dispensed • Clean the Drain filter. incompletely or not dispensed at all. Cycle time is longer The load is too small. than usual. • Add more items to allow the appliance to balance the loads. Heavy articles are mixed with lighter items.
  • Page 72 TROUBLESHOOTING Performance Symptoms Possible Cause & Solution Poor stain removal Previously set stains. • Articles that have been previously washed may have stains which have been set. These stains may be difficult to remove and may require hand washing or pre-treating to aid in stain removal. Staining Bleach or softener is dispensed too soon.
  • Page 73 TROUBLESHOOTING Odour Symptoms Possible Cause & Solution Musty or mildewy Inside of drum is not cleaned properly. odour in appliance • Run the Limpieza de Tina (Tub Clean) function regularly. Odours can occur if the drain hose is not properly installed, causing siphoning (water flowing back inside of the appliance).

  • Page 74: Dryer

    TROUBLESHOOTING Dryer Error Messages Symptoms Possible Cause & Solution Temperature sensor failure. through TEMPERATURE SENSOR • Turn off the appliance and call for service. ERROR Power cord is connected incorrectly. POWER ERROR • Check the connection of the power cord to the terminal block. The duct work is about 75% - 95% blocked.
  • Page 75 TROUBLESHOOTING Symptoms Possible Cause & Solution Clothes take too long Load is not properly sorted to dry. • Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster.
  • Page 76 TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance does not House fuse is blown, circuit breaker has tripped, or power outage has heat. occurred. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. Gas supply or service is turned off.
  • Page 77 TROUBLESHOOTING Symptoms Possible Cause & Solution Greasy or dirty spots Clothes were not properly cleaned or rinsed before being placed in the on clothes. dryer. • Stains on dried clothes could be stains that were not removed during the washing process. Make sure that clothes are being completely cleaned or rinsed according to the instructions for your washer and detergent.
  • Page 78 TROUBLESHOOTING Symptoms Possible Cause & Solution Clothes have damp Very large load or very small load. Single large item such as a blanket or spots after a dry cycle. comforter. • If items are too tightly packed or too sparse the sensor may have trouble reading the dryness level of the load.

  • Page 79: Common

    • Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
  • Page 80 TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters). Wi-Fi network.
  • Page 81 Memo...
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