SwissPhone s.QUAD C55 Operating Manual
SwissPhone s.QUAD C55 Operating Manual

SwissPhone s.QUAD C55 Operating Manual

Personal emergency device
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s.QUAD C55
Operating Manual for Personal Emergency Device
07/2024 V1
Please Read the Safety Instructions
Before Using the Device.

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Summary of Contents for SwissPhone s.QUAD C55

  • Page 1 C55 Operating Manual for Personal Emergency Device 07/2024 V1 Please Read the Safety Instructions Before Using the Device.
  • Page 2: Table Of Contents

    Manual personal alarms (trigger emergency signal manually) ............19 Automatic personal alarms ......................20 9.2.1 Fall detection ........................... 20 9.2.2 Man down detection ........................ 21 9.2.3 Remote-Life check ........................21 © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 3 11.4 Unavailable functions in “Emergency status” ................. 25 12 Process messages ..........................25 12.1 Receive and read new messages ....................25 12.2 Send user reply ..........................25 13 Charging the battery/power supply ....................25 14 Miscellaneous .............................26 © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 4: Terms And Definitions

    Emergency devices These devices should be worn by persons at risk. They trigger a personal alarm in the emergency call platform manually or automatically in case of emergency. Swissphone offers a comprehensive portfolio of emergency devices. The s.QUAD C55 is one of these emergency devices.
  • Page 5: German Dguv 112-139 Rule

    Certain activities may be carried out alone if an automatic alarm system has been instructed and is available. One such device is the SOS portal and the s.QUAD C55. Please note that certain hazardous work must not be carried out alone.
  • Page 6: Technical Data

    • Acknowledge pre-alarm in the event of unwanted personal alarms Back ESC button • Exit the current menu level • Press and hold to return to the basic view. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 7: Display

    Mobile phone status blinking Connecting to the mobile network permanent Connected with mobile radio blinking Device is in energy-saving mode or there is an error in the mobile radio module © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 8 Warning / important notice • If the battery capacity falls below the defined minimum value of the device, the GPS and mobile radio are automatically deactivated. The s.QUAD C55 can still receive paging © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 9: Nd Line Of The Display (Profile Display)

    However, outdoor localization and emergency call transmission are no longer available, which means that the device loses its function as a personal emergency signal device. • The s.QUAD C55 requires energy even when switched off. In this state, this leads to the battery discharging within a few weeks. 6.2.2...
  • Page 10: Navigation In The Menu

    The test emergency call is used to check the emergency call transmission without triggering the rescue process in the emergency call platform. In order to guarantee the closed system chain of the Swissphone emergency call system in the long term, this test must be carried out at regular intervals together with a function test.
  • Page 11: Emergency Device's Function Check

    • Type of event (e.g., “Emergency button” or “Dead man”) Transmission result “Success” or “Error”+ mobile radio – Error code) • • Date and time of the event © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 12: Settings

    If this menu item is selected, the s.QUAD starts the GPS module and attempts to receive an exact position via GPS satellites. If a connection to the GPS satellites is not possible (e.g., inside buildings), this process is aborted after around 5 minutes. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 13 Mute The alarm is triggered by the display lighting and vibration for ten seconds. • • The device is completely silent, no button clicks are audible. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 14 You can make the settings for the alarm clock function in this area. Activate the alarm clock by defining the alarm time. When the alarm clock function is active, the alarm clock symbol appears in the basic view. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 15 If the “Discrete” or “Silent” alarm type is selected, the button vibration is not active. 7.2.10.16 Rotate display The screen display can be rotated for easier operation. This can be advantageous for left-handed users, for example. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 16: Switch Off

    “Emergency devices active” or “DGUV 112-139” is permanently displayed. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 17: Start The Function Test

    If a device fault is detected, it must be reported and rectified. According to “DGUV 112-139”, there is NO adequate protection as long as the Emergency devices is not in emergency call system mode. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 18 “stationary” position. If this is the case, you will be asked not to move the Emergency devices. It is advisable to position the Emergency devices on a stationary surface (e.g., on a table). Informational text Test successful © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 19: Establishing A Connection To The Emergency Call Platform

    As the connection is established within a few seconds if a mobile connection is available, the connection should be established before the function test is completed. If the connection was not successful, one of these two error messages is displayed: © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 20: Emergency Devices In Emergency Call System Operation

    “0”. Otherwise, the emergency call will be canceled. If the emergency call is triggered, the message “Emergency call triggered” appears on the display. Once the transmission is complete, “Emergency call triggered!” appears on the display. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 21: Automatic Personal Alarms

    Fall detection is based on an acceleration sensor integrated in the Emergency devices, which offers various options for detecting position and movement. An algorithm specially developed by Swissphone is used, which consists of three phases: Phase: Case detection phase: Impact detection...
  • Page 22: Man Down Detection

    The same time interval is also started in the Emergency call platform at the same time as the remote life check is started on the Emergency devices. Double protection is now guaranteed (on the Emergency © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 23: Positioning

    The people summoned in this way can bridge the time until the emergency services arrive and immediately provide first aid to the injured person. To deactivate the siren, simply press the confirmation button and select “Yes” in the menu. © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 24: Outdoor Positioning (Gps And A-Gps)

    This function is not available for the “DGUV 112-139” package • • Insert Emergency devices into the charger Reset of the Emergency devices by Emergency call platform • © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 25: Initial Call And Follow-Up Calls

    ID to identify the emergency call. Successful emergency call Emergency devices not registered © Swissphone Wireless AG Operating Manual for Personal Emergency Device s.QUAD C55...
  • Page 26: Unavailable Functions In "Emergency Status

    It is no longer possible to send a user response after a specified period has elapsed. Information: The prerequisite for using the user response is connection to a compatible system. Swissphone and its partners look forward to providing you with expert advice in this regard. Charging the battery/power supply During the charging process, the charger LED lights up orange.
  • Page 27: Miscellaneous

    • Keep out of reach of children. Liability disclaimer Swissphone does not guarantee any liability or guarantee in connection with the content of the document on hand. Modifications in content in the instruction handbook for are reserved. Notice The s.QUAD brand from SwissQual AG, Zuchwil, stands for a software suite for voice quality analysis: www.swissqual.com.

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