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Summary of Contents for SwissPhone TRIO
- Page 1 Operating Manual SWISSPHONE TRIO Emergency device Please read the safety instructions before using the device.
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Page 2: Table Of Contents
Work safety and health rules of the trade associations 139 (BGR-139) ..6 Scope of delivery ......................6 Technical data ......................... 6 SWISSPHONE TRIO software packages ................7 Getting started: SIM card, battery, activate ..............8 Overview of devices ......................8 Control elements .................. - Page 3 7.2.10 Settings......................16 7.2.10.1 Device information..................16 7.2.10.2 Detailed status ....................17 7.2.10.3 Emergency call log ..................18 7.2.10.4 Date and time ....................18 7.2.10.5 Display backlight ..................18 7.2.10.6 Contrast ......................18 7.2.10.7 Alerting ......................19 7.2.10.8 Melodies ....................... 20 7.2.10.9 Key tone ......................
- Page 4 • Do not hold the device close to your ear! The extremely loud acoustic signal can damage your hearing! • This product may not be used in explosive environments! • The device may not be opened! • Labels may not be removed! • Pay attention to the applicable Swissphone Business Terms and Conditions!
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Page 5: Terms And Definitions
These devices should be worn by persons at risk. They trigger a personal alarm in the emer- gency call platform manually or automatically in case of emergency. Swissphone offers a comprehensive portfolio of emergency devices. The SWISSPHONE TRIO is one of these emer- gency devices. -
Page 6: Emergency Call System Operation
“Emergency call system operation” is a reliable operating state in which an emergency de- vice is registered with the headquarters and is monitored. This is indicated on the display of the SWISSPHONE TRIO with “PNG active” or “BGR-139”, depending on the selected scope of services. -
Page 7: Swissphone Trio Software Packages
SWISSPHONE TRIO software packages SWISSPHONE TRIO Software packages Basic Protected Connected BGR-139 Permanently Permanently Connected Connected Connection type connected connected if needed if needed (GPRS) (GPRS) 20 – 40 20 – 40 A few A few Trigger time for emergency calls... -
Page 8: Getting Started: Sim Card, Battery, Activate
You need to insert the SIM card and the battery in the back of the emergency device to operate your SWISSPHONE TRIO for the first time. To do so, open the casing on the back and insert the SIM card into the intended position behind the battery. Pay attention that the card is inserted correctly and it works, as otherwise the GSM functions (the emergency call transfer, among other things) are not available. -
Page 9: Display
Display Personal alarm system In-house- operation/fall or man down positioning Key lock Paging network Battery status Alerting display Profile display Info line Weekday Time and date Alarm clock 1st line: Status line 2nd line: Profile display 3rd line: Info line 4th line: Date, alarm clock, time 6.2.1 1st line of the display (status line) - Page 10 The GPS module is in hibernation mode. For details, see chapter 11.2 “Outdoor positioning (GPS and A-GPS)“. (permanently) SWISSPHONE TRIO connected to a Swissphone position transmitter within the last 20 seconds (according to the standard configuration). (not displayed) SWISSPHONE TRIO did not connect to a Swissphone position transmitter within the last 20 seconds (according to the standard configuration).
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Page 11: 2Nd Line Of The Display (Profile Display)
For details, see chapter 7.3 “Capacity display of the battery”. (permanently) The alarm clock function of the SWISSPHONE TRIO is activated. (not displayed) The alarm clock function of the SWISSPHONE TRIO is not activated. For details, see chapter 8.2.9 “Alarm clock”. 6.2.2 2nd line of the display (profile display) This line indicates the currently selected profile. -
Page 12: Operator Logo
This state then causes the device to lose its function as an emergency device. • SWISSPHONE TRIO requires power also when it is switched off. The standard battery will be completely empty after approximately 10 – 14 days in this condi- tion and without charging the battery. -
Page 13: Menu Structure
Menu structure Information: Individual menu items within the menu structure can deviate from this standard setting, depending on the configuration and the programming of your SWISSPHONE TRIO. If you need to individually modify the sequence and availability of specific items for the menu items, inform your responsible Swissphone retailer or partner. -
Page 14: Navigation In The Menu
Swissphone emergency call system. You can activate the emergency call test for two minutes by selecting the menu item “Emer- gency call test”. The display of the SWISSPHONE TRIO will show “Emergency call test” when the emergency call test is active. -
Page 15: Device Functional Test
7.2.3 Update GPS position If this menu item is selected, SWISSPHONE TRIO will start the GPS module and attempt to locate an exact position via GPS satellites. If a connection to the GPS satellites is not possible (within buildings, tunnels or similar objects), the GPS search is terminated after approx. five minutes. -
Page 16: Delete Messages
When the SWISSPHONE TRIO sounds the alarm via the alarm function, you can stop it or acti- vate the snooze function. The snooze function is seven minutes by default. -
Page 17: Detailed Status
• The IMEI code (“International Mobile Station Equipment Identity”) is a unique 15-digit serial number that clearly identifies every GSM end device . • The IMSI code (“International Mobile Subscriber Identity”) serves to clearly identify network users in GSM networks 7.2.10.2 Detailed status This section includes detailed information about the following items:... -
Page 18: Emergency Call Log
7.2.10.4 Date and time Date and time can either be set automatically or manually. SWISSPHONE TRIO has a GPS module that can be used to update the time and date automatically. You can choose to have it set automatically via the selected GSM operator. Not all GSM oper- ators support this function. -
Page 19: Alerting
“Protected”, “Connected” and “BGR-139”. In the packages “Connected” and “BGR-139” a short acoustic signal sounds in regular in- tervals to indicate that the connection to the Swissphone emergency call system has been lost. -
Page 20: Melodies
“on” in the menu under the item “key lock”, it is automatically activated after one minute of inactivity. The key lock can be disabled by pressing and releasing the scroll buttons simultaneously. 7.2.10.12 Language Select the desired language for displaying text on the SWISSPHONE TRIO in this menu item. -
Page 21: 7.2.10.13 Gps
7.2.10.13 GPS SWISSPHONE TRIO has a GPS receiver that enables positioning of the person in need in case of emergency. This data is subsequently transferred to the emergency call platform and emer- gency services can be sent to the accident site quickly. Chapter 10.2 “Outdoor positioning (GPS and A-GPS)”... -
Page 22: Start Of The Functional Test
The functional test is available with the packages “Protected”, “Connected” and “BGR-139”. A SWISSPHONE TRIO with the “Protected” package has the option of performing a functional test; however, emergency call system operation is not possible due to the lacking permanent connection to the emergency call platform. -
Page 23: Performing The Functional Test
Performing the functional test An informational text is shown on the display at the start informing the user that the functional test is divided into five test phases and takes approx. 30 seconds in total. The following applies to all five test phases: •... - Page 24 • Phase 2: Speaker test [warning and positioning] The second test phase includes testing of the speakers. It is used to indicate messages/ warnings, and on a personal emergency call device its primary function is to alarm people within hearing range as a siren. They can use the siren as a localisation aid. During this speaker test the siren is activated and the user is prompted to confirm whether it was heard.
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Page 25: Establishing A Connection To The Emergency Call Platform
• Phase 5: Emergency button test [manual personal alarm] The fifth test phase includes testing the emergency button. This test is mandatory for a complete functional test as the confirmation button triggers a manual alarm when held down in this case. Informational text Test successful A final informational text is displayed when all five test phases were successfully completed,... - Page 26 The following image shows the attempt of SWISSPHONE TRIO to establish a connection to the emergency call platform: A connection is established in just a few seconds when a GSM connection is available (de- pending on the GSM coverage of the GSM provider). For this reason, the connection should be established prior to concluding or during the functional test.
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Page 27: Emergency Device In Alarm Signal System Operation
Emergency device in alarm signal system operation When the connection is properly established and the functional test is successful, the fol- lowing symbol is displayed on the home screen (with the packages “Connected” and “BGR- 139”): In addition, the third line of the display (info line) shows “Emergency device active” or “BGR-139”. This information is shown on the profi le display three hours prior to the next time when a functional test is required: As an additional reminder, the following pop-up is displayed one hour prior to the next required... -
Page 28: Emergency Call Functions
Emergency call functions Manual personal alarm (trigger emergency signal manually) An emergency signal to the emergency call platform is sent by holding the confirmation but- ton. The time from pushing the confirmation button to the placing of the emergency call by the personal emergency call device is called pre-alarm. -
Page 29: Automatic Personal Alarms
The fall detection in the personal emergency call device is based on an integrated acceleration sensor that offers different options to detect position and movement. It uses an algorithm specifically developed by Swissphone. This algorithm consists of three phases: • Phase 1: Fall detection •... -
Page 30: Man Down Detection
9.2.2 Man down detection Just like the fall detection, the man down detection also uses the integrated acceleration sensor that offers different options to detect position and movement. For example, it can de- termine by the position whether a person is standing/walking/sitting (vertical) or lying down (horizontal). -
Page 31: Autonom-Lifecheck
(due to an accident), an emergency signal is sent automatically to the emergency call platform after the pre-alarm time elapses. SWISSPHONE TRIO enables the device user to select between different time intervals depend- ing on the specific activity and/or work environment. These different time intervals are preset in the Lifecheck profiles and can be selected upon starting the Lifecheck. -
Page 32: Remote-Lifecheck
GSM coverage. Monitoring for this lifecheck is performed in the emergency call platform in parallel to that in the SWISSPHONE TRIO. This procedure ensures that help is sent to a person in need, even if he is located in an area without GSM coverage. -
Page 33: Positioning
10.1 Siren The SWISSPHONE TRIO has a siren as an additional safety feature. It is used as a method for positioning, as well as an additional acoustic emergency call. It is activated directly after triggering an emergency call to draw the attention of people in the direct vicinity of the person involved in an accident. -
Page 34: In-House Positioning (Position Transmitter)
If SWISSPHONE TRIO receives position informa- tion, it is sent to the emergency call platform as positioning information in case of emergency. If SWISSPHONE TRIO is located in the receiving range of a position transmitter, it is displayed with the in-house symbol and GPS positioning is disabled. -
Page 35: Emergency Status "Emergency Call Initiated
Once the SWISSPHONE TRIO has sent the initial call to the emergency call platform, subse- quent positioning is started. The GPS module is activated (even if it was disabled by configura- tion) in order to receive outdoor positions. -
Page 36: Continuous Subsequent Positioning
11.2 Continuous subsequent positioning Continuous subsequent positioning is activated in the Swissphone standard configuration. When the initial and first follow-up calls are sent to the emergency call platform, position information is continuously searched for and sent to the emergency call platform in regular intervals. -
Page 37: Process Messages
12.1 Receive and read new messages When your SWISSPHONE TRIO receives a message, an alarm is sent with sound, vibration and display backlight. The alarm stops if you press the confirmation button “OK”. With the confirmation button “OK” or the bottom scroll button you can scroll to the end of the message. -
Page 38: Read Last Message
Subsequently, the message is available in the respectively configured folder. Charging the battery/power supply SWISSPHONE TRIO is powered by a lithium-polymer battery. Proper functioning and the war- ranty are only guaranteed when using original Swissphone lithium-polymer batteries. Lithi- um-polymer batteries have a lifespan of 300 to 500 charging cycles. -
Page 39: Gsm Error Code Table
GSM error code table Certain errors may occur in GSM connections, as already described in previous chapters. At- tached you will find an overview table of all possible GSM errors. Please contact your admin- istrator if you are not able to eliminate the errors on your own. 00 - GSM_RESULT_UNKNOWN, 01 - GSM_RESULT_ERROR_NOT_ACTIVE, 02 - GSM_RESULT_ERROR_LOW_BAT,... -
Page 40: Miscellaneous
• Keep out of reach of children. Liability disclaimer Swissphone does not guarantee any liability or guarantee in connection with the con- tent of the document on hand. Modifications in content in the instruction handbook for the SWISSPHONE TRIO are reserved.
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